About the job
Since 1938, Primagaz has been a key player in the distribution of GPL in the French market, supporting both individual and professional clients who are not connected to the natural gas network in their energy needs.
What sets us apart:
Our commitment to energy transition within a rapidly transforming energy sector,
Our recognized CSR performance, awarded a gold medal by Ecovadis for four consecutive years,
Our focus on individual development through a wide variety of roles in supply, logistics, operations, maintenance, sales, and support functions,
The solid foundation of an international group, SHV Energy, of which we are a subsidiary, while still maintaining a human-sized company with our 600 employees,
A pleasant and friendly working environment in modern, easily accessible offices equipped with advanced facilities.
Your Future Role at Primagaz
We are seeking a Client Advisor for Friendly Debt Collection to join our team on a fixed-term contract at our site in Nantes (44).
As part of the Administrative and Financial Department, reporting to the Head of the Collections Division, your responsibilities will include:
Reducing overdue debt while maintaining client loyalty
Managing the follow-up schedule
Ensuring all overdue accounts are followed up
Responding to client inquiries regarding collections and providing advice
Negotiating and confirming payment plans with clients
Offering and validating suitable payment methods for clients
Reconciling client accounts and recording accounting entries
Submitting contentious files for validation after verifying their validity.
Minimizing receivables and losses
Assessing client solvency (compliance with payment deadlines, monitoring accounts as advised by financial institutions) and categorizing...

