Client Advisor H/F

As a Client Advisor at Epiktet, you will play a crucial role in delivering exceptional customer service and support to our valued clients. You will be responsible for understanding client needs, providing tailored solutions, and ensuring a seamless customer experience. Your ability to communicate effectively and build strong relationships will be key in help…

Join Primagaz and become part of a leading player in the LPG sector in France, committed since 1938 to serving both individuals and professionals who are not connected to the natural gas grid.Driven by a clear ambition — to provide reliable energy today and sustainably for tomorrow — our teams are dedicated daily to meaningful projects at the heart of the energy transition.Why embark on this journey with Primagaz?Actively engage in the energy transition within a profoundly transforming sector, working on tangible and impactful projects.Become part of a company recognized for its CSR performance (Gold EcoVadis medal in 2025) and its core values.Experience a workplace that fosters skill development and career paths through a wide variety of roles.Enjoy the stability of an international group, SHV Energy, while benefiting from the agility and closeness of a human-sized company with 500 dedicated employees.Work in a pleasant and friendly environment, within modern facilities that are easily accessible and equipped with contemporary tools.Your Future Role at PrimagazReporting to the Sales Coordinator, the Client Advisor in Sales Administration is central to the relationship between the company and its customers. You will manage customer contracts and ensure the smooth functioning of the sales cycle, overseeing order receipt, processing, and delivery.Key Responsibilities:Ensure compliance of contractual documentation.Notify signatories of any non-compliance and follow up on resolution for documentation registration.Integrate contractual documentation into the ERP system.Record entries to trigger contract items (cost orders, credit orders, guaranteed prices, SEPA, entry of opening readings, etc.).

Join our dynamic team at epiktet as a Client Advisor for a fixed-term contract in Nantes. We are looking for an enthusiastic individual who excels in providing exceptional customer service and is dedicated to enhancing client satisfaction.In this role, you will engage with clients to understand their needs, provide tailored solutions, and ensure a seamless experience with our services. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!

Metromakro is looking for a Commercial Associate (CDI F/H) to join the team in Nantes. This position works closely with the sales department and plays an important role in supporting both clients and colleagues. Key responsibilities Work with the sales team to help expand Metromakro’s presence in the market Assist with client communications and help maintain ongoing relationships Support business objectives by delivering attentive and consistent customer service Location This position is based in Nantes.

Join the Digital Health Revolution! At Doctolib, we are transforming the daily lives of 100,000 healthcare professionals and facilitating access to care for 40 million Europeans each month. Join our Customer Service team (internally titled Product Support) and directly contribute to this mission! Your Responsibilities As a Technical Client Advisor, you will be the first point of contact to support our healthcare professionals daily: Support for Care Providers: Respond to calls and emails from healthcare professionals to resolve their technical questions regarding our products. Diagnosis and Resolution: Analyze issues (patient tracking software, scheduling, teleconsultation, e-prescription, etc.) and find suitable solutions. Follow-up: Ensure the follow-up of requests and guarantee client satisfaction in every interaction. Product Expertise: Become the go-to contact for our clients by mastering our solutions thoroughly. Desired Qualities for this Role We are primarily looking for individuals driven by helping and satisfying our users. If you believe this job description matches your skills and needs, we encourage you to apply even if you don’t have the exact profile described below! Passion for customer relations and problem-solving. Curiosity and willingness to learn new technologies. Excellent interpersonal skills and listening ability. Analytical mindset and attention to detail. Proficiency in oral and written communication. Regardless of your initial training - we will train you on our products! Whether you come from customer service, hospitality, restaurant, or any other field, your potential interests us. Our Offer Direct Impact on healthcare accessibility and quality.

Established in 1938, Primagaz is a key player in the distribution of LPG in the French market, providing energy solutions to both individual and professional clients who are not connected to the natural gas network.What sets us apart:Our commitment to energy transition within a rapidly evolving energy sector,Our recognized CSR performance, awarded a gold medal by Ecovadis for four consecutive years,Our dedication to the development of each employee through a diverse range of roles including supply, logistics, operations, maintenance, sales, and support functions,The backing of an international group, SHV Energy, of which we are a subsidiary, while maintaining a human-sized company with 600 employees,A pleasant and friendly working environment in modern premises that are easily accessible and equipped with state-of-the-art facilities. Your Future Apprenticeship at PrimagazAs an apprentice customer advisor in the ADV department, you will assist clients with their inquiries via phone and email, manage the follow-up of their files, and coordinate information with internal services. You will participate in the administrative management of sales and provide tailored solutions, all while enhancing your skills in customer relations and administrative management.Your key responsibilities will include:Recording and updating contractual files.Informing the signatory of any non-compliance in the contractual file and monitoring its resolution for proper registration.Archiving contractual documents.Integrating the contractual file into the ERP system.Implementing necessary procedures for client energy access.Managing contract cancellations and ensuring proper administrative handling.Assisting in client invoicing.

Join Eurofins, a global leader in laboratory services, as a Client Service Manager. In this pivotal role, you will be responsible for ensuring exceptional service delivery to our clients. You will manage client relationships, oversee the service operations, and coordinate with various departments to exceed client expectations.

Since 1938, Primagaz has been a prominent player in the distribution of liquefied petroleum gas (LPG) on the French market. We assist both individual and professional customers who are not connected to the natural gas network in meeting their energy needs.What sets us apart:Our commitment to energy transition in a rapidly transforming energy sector,Our recognized CSR performance, awarded a gold medal by Ecovadis for four consecutive years,Our dedication to individual development through a wide range of roles including supply, logistics, operations, maintenance, sales, and support functions,The backing of an international group, SHV Energy, of which we are a subsidiary, while maintaining a human-sized company culture with our 600 employees,A pleasant and friendly work environment in modern facilities that are easily accessible and equipped with contemporary amenities. Your Future Apprenticeship at PrimagazThe apprentice in collections (F/H) will participate in monitoring and managing customer payments. He/She will assist in following up with clients (via email and phone), analyzing payment delays, updating files, and collaborating with internal teams to ensure proper account management. This role directly contributes to securing collections and maintaining the financial health of the company.Key responsibilities include:Reducing overdue payments while maintaining customer loyalty:Managing the follow-up agendaEnsuring timely follow-up on all overdue accountsResponding to customer inquiries regarding collections and providing adviceNegotiating and validating payment plans with clientsProposing and confirming suitable payment methods for clientsReconciling customer accounts and recording accounting entriesForwarding contentious files for validation to management after verifying their legitimacy

Join us for an exciting opportunity as a Sales Advisor in our alternating training program at Metromakro! This role is designed for individuals eager to develop their sales skills in a dynamic environment. You will be responsible for assisting customers, promoting our products, and helping to create an exceptional shopping experience.

Join our dynamic team at Veolia Environnement S.A. as a Client Follow-Up Specialist. In this pivotal role, you will be responsible for engaging with our clients to ensure their satisfaction and to address any inquiries they may have. Your exceptional communication skills will be crucial as you work to foster strong relationships and drive client retention.

Role overview The Retail Advisor position at iliad-free focuses on supporting customers in the Nantes boutique. This role involves representing the brand through direct, in-person service and clear communication. Every interaction shapes the customer experience and reflects the company’s values. What you will do Greet visitors and provide assistance throughout their time in the boutique Present iliad-free’s range of products and services, answering questions and giving clear explanations Address customer inquiries and resolve issues to ensure satisfaction Help foster ongoing relationships with customers Support sales objectives by delivering attentive, high-quality service Requirements Interest in technology and telecommunications Strong communication abilities and interpersonal skills Comfort working face-to-face with customers in a retail environment

eosfrance is seeking a Customer Advisor (Alternance) to join the team in Nantes. This role centers on building trust with clients and providing guidance that matches each person's unique situation. Main responsibilities Engage with clients to understand their needs and expectations Advise customers and suggest solutions tailored to their circumstances Promote satisfaction and loyalty through attentive service What we look for Clear, confident communication skills A strong focus on customer needs Active listening and thoughtful responses Collaborative spirit and eagerness to learn This alternance position offers hands-on experience and the opportunity to grow practical skills within a supportive team at eosfrance.

Join our team as a Sales Advisor, specializing in premium retail within iconic Parisian department stores. Renowned for delivering exceptional customer experiences and achieving ambitious targets.Become part of the Claudie team and embrace challenges that reflect your talent!As a Sales Advisor, you will serve as a true ambassador for our brand, embodying our core values.AmbitionStrive for excellence and enjoy the thrill of overcoming challenges.AudacityFoster agility and responsiveness in serving our customers.PassionLive and share your enthusiasm and passion daily.ResponsibilityTake initiative and contribute to our environmental commitment through 'Claudie Cares.'We look forward to meeting you!

Eurofins Scientific seeks an Administrative and Client Support Officer for its Nantes location. This full-time position plays a key role in supporting both client communication and administrative operations within the laboratory services team. Key responsibilities Respond to client questions, offering clear and timely information. Coordinate administrative tasks that help commercial activities run smoothly. Support daily office processes and contribute to a positive experience for clients. Role focus This role centers on balancing administrative duties with direct client support. Attention to detail and strong communication skills are important for success in this position. Location This position is based in Nantes.

Depuis 1938, Primagaz se positionne comme un acteur clé dans la distribution de GPL en France. Nous accompagnons nos clients, qu'ils soient particuliers ou professionnels, qui ne sont pas connectés au réseau de gaz naturel, pour répondre à leurs besoins énergétiques.Ce qui fait notre force :Notre engagement envers la transition énergétique dans un secteur en pleine transformation.Notre performance RSE, reconnue par une médaille d'or d'Ecovadis pendant quatre années consécutives.L'accent mis sur le développement de chaque employé à travers une grande variété de métiers, y compris la supply chain, la logistique, l'exploitation, la maintenance, le commercial, et les fonctions supports.Une appartenance à un groupe international, SHV Energy, tout en préservant une ambiance de travail conviviale avec nos 600 collaborateurs.Des locaux modernes et accessibles, propices à un environnement de travail agréable. Rejoignez-nous pour une alternance enrichissante chez Primagaz !Nous recherchons un(e) Conseiller(ère) en Rétention dans le cadre d'un contrat d'alternance pour intégrer notre équipe de télévente au sein de la Direction Commerciale.Vos missions incluront :Assister l’équipe dans la gestion de la relation client et la fidélisation du portefeuille de Primagaz.Contacter rapidement les clients suite à leurs demandes de résiliation via divers canaux.Analyser les besoins des clients et prioriser les actions de rétention en fonction de la valeur du client.Gérer les demandes de résiliation.Proposer des solutions adaptées pour améliorer la fidélisation et la satisfaction client.Développer un argumentaire de rétention en fonction des motifs de résiliation exprimés par le client.Recommander l’offre de fidélisation la plus pertinente selon le profil du client.

Join our dynamic team at uff1 as a Wealth Management Advisor in Nantes! In this role, you will leverage your expertise to provide tailored financial strategies and investment solutions to our clients. You will also have the opportunity to build long-lasting relationships, helping clients achieve their financial goals.

Role Overview Nexity is looking for a Real Estate Sales Advisor in Nantes. This role centers on supporting clients through every stage of their property search and purchase. The position calls for strong communication skills and a client-focused approach. What You Will Do Understand and assess client needs for property purchases Present suitable property options and answer questions clearly Guide clients through the decision-making process Manage sales transactions with professionalism and integrity What Matters Here Commitment to excellent client service Ability to build trust and maintain clear communication Drive to help clients make informed choices in the real estate market

Rejoignez notre équipe dynamique au sein de Groupement Mousquetaires en tant que Représentant Clientèle. Dans ce rôle essentiel, vous serez le point de contact principal pour nos clients, assurant un service exceptionnel et un accueil chaleureux. Votre mission sera de répondre aux demandes des clients, de résoudre les problèmes rapidement et de garantir leur satisfaction.

Because inclusivity starts with language, this announcement adopts a unique gender for readability while addressing all talents.We are looking for a Technical Leader to join our dynamic digital team in Nantes.You will engage in the full lifecycle of custom business and client application development projects, primarily in an Agile context.On a daily basis, you will:Analyze requirements and estimate workloads based on technical constraints.Lead or facilitate design workshops with clients and technical experts.Act as the project team reference and ensure smooth production processes.Implement best practices within the team.Support the team in task execution and technical problem-solving.Conduct code reviews and ensure the quality of code produced by the team.Perform part of the development tasks.Mentor junior developers to enhance their skill set.Participate in (or lead, if you're inclined) tech lunch events, meet-ups, etc.You will work on one or more of the following technological environments:Back-end: Java and its ecosystem (Spring, Hibernate)Front-end: AngularBy joining ASI,You will thrive in a company with flexible internal operational modes, supported by a thoughtful HR policy (remote work agreement of 3 days/week, parental leave agreement, etc.).You can participate in (or host, if you wish) our numerous rituals, internal (geek lunch, tech lunch) and external events (DevFest, Speaker Camping, etc.).You will be part of a company recognized as a Mission Company, committed to a tangible and active CSR approach for over 10 years (dedicated CSR team, sustainable mobility agreements, etc.).

Location: This position is based at the Nantes agency.Reporting to the Agency Director, you will support clients from the design study phase through to the submission of administrative authorization requests, leading to the handover of the project to the client. Your role will include coordinating company consultations and overseeing project execution.Your focus will be on meaningful projects in the fields of health, social services, security, and tertiary sectors.Key Responsibilities:Guide and advise project owners, ensuring compliance with quality, functionality, schedule, financial, technical, and environmental standards.Select and coordinate partners while ensuring adherence to contractual commitments.Support the final operator in taking possession of the project, representing the interests of the project owner.What We Offer:A bonus system including vacation and profit-sharing.Meal vouchers valued at €8.10 per day of work, with 50% covered by the employer.A sustainable mobility package.Additional RTT days.Flexible remote work policy.