Client Operations Analyst

Join January as a Client Operations Analyst, where you'll play a pivotal role in enhancing our client experience. You will be responsible for analyzing client operations, optimizing processes, and ensuring seamless communication between teams. Your analytical skills will help us identify opportunities for improvement and drive operational excellence.

Join DoubleVerify as a Senior Client Support Analyst, where you will play a crucial role in delivering exceptional support to our clients. You will leverage your problem-solving skills to address client inquiries, ensuring they receive the highest level of service. As a key member of our team, you will work collaboratively to enhance client satisfaction and contribute to the overall success of our organization.

About EliseAIAt EliseAI, we are dedicated to transforming vital sectors such as housing and healthcare. With a commitment to making housing accessible and healthcare efficient, our mission is to enhance the lives of individuals and communities. Through the integration of advanced AI agents into existing workflows, we optimize operations, lower costs, and elevate user experiences for all stakeholders.Housing: We streamline the experience for renters by simplifying apartment tours, lease signing, maintenance requests, and connectivity with property teams—bringing all housing essentials into a single platform.Healthcare: Our solutions facilitate appointment scheduling and form completion, empowering patients to communicate effectively with providers, allowing them to concentrate on health rather than paperwork.By leveraging EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide seamless experiences across essential services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further our mission.About the RoleEliseAI is in search of a compassionate and approachable Client Research Analyst who thrives on engaging with people and assisting teams in feeling supported. In this role, you’ll become the trusted voice recognized by our on-site teams—proactively checking in, attentively listening, and identifying what’s working well (and what isn’t) before minor issues escalate into major concerns.You will gain in-depth knowledge of one of our core products, such as Leasing or Delinquency, and utilize that expertise to steer conversations, respond to inquiries, and provide valuable insights in real time. Positioned between Customer Success and Product Solutions, you will be a reliable partner who helps triage concerns, gather feedback, and ensure that insights are communicated effectively. If a resolution isn’t achievable on the call, you’ll know how to ask the right questions and connect with Product Solutions or a Customer Success Manager with the necessary context.This role is ideal for someone who is personable, well-organized, and invigorated by merging product knowledge with genuine human interactions. You will contribute to delivering an exceptional experience at scale—while maintaining the personal touch.

OverviewTetrix is an innovative and rapidly expanding startup dedicated to empowering institutional investors to make informed decisions in alternative markets—think of us as a Bloomberg tailored for private markets. Our cutting-edge, AI-driven product streamlines disorganized, unstructured private market data into actionable insights in real-time. We achieve this by integrating automated document retrieval, AI-enhanced data extraction, and on-demand portfolio analytics into a unified platform. As we continue to grow and evolve into a market-leading solution, we are collaborating with some of the most influential capital allocators globally. This is a rare chance to become part of a passionate team that is shaping the future of infrastructure in financial markets, supported by esteemed investors such as Innovation Endeavors, Eric Schmidt’s venture capital firm, and key contributors from BlackRock, CPPIB, SoftBank, Lending Club, and Plaid. Who We AreWe are a small but powerful startup with extensive industry knowledge and expertise across financial markets and advanced technology. Our culture is built on trust, personal accountability, and a thirst for knowledge—where every team member is encouraged to contribute, challenge ideas, and grow collectively. Our co-founders, Olivier (CEO) and Naunidh (CTO), first met on their first day of MBA classes at Stanford and launched Tetrix in the summer of 2023. Who You AreYou are passionate about financial data – you excel in data-centric environments and find joy in working with financial statements, reconciliations, and data validation procedures.You have a keen eye for detail – your superpower is accuracy, and you take pride in ensuring that financial data is both precise and trustworthy.You possess a robust financial background – you bring 2-3 years of experience in accounting, fund administration, or finance, with a solid understanding of financial metrics.You thrive in team settings – you enjoy collaborating with cross-functional teams to enhance data processes and contribute to overall company success.You have knowledge of financial markets – familiarity with institutional investors and private investment markets is a significant advantage.You are fluent in English – effective communication is essential in our collaborative environment.

About EliseAIAt EliseAI, we are transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare is vital, yet often challenging to attain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, minimize costs, and elevate the user experience for everyone involved.Housing: We simplify the apartment rental process by streamlining tours, lease signings, maintenance requests, and communication with property teams, consolidating everything needed for a home into one platform.Healthcare: We facilitate appointment scheduling, intake form completion, and communication with providers, allowing patients to focus on their health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a seamless experience across essential services. We recently secured a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleWe are seeking a Deal Operations Analyst to enhance and scale our deal booking and contract generation processes within our Commercial Organization. This role is positioned at the intersection of Sales, Finance, and Legal, playing a crucial role in ensuring accurate, efficient, and compliant deal bookings.You will be responsible for generating contracts, reviewing deals, and spearheading process improvement initiatives, while also supporting broader sales operations such as data hygiene and ad-hoc operational projects. This position is perfect for detail-oriented individuals who take ownership and enjoy optimizing systems and workflows.Key ResponsibilitiesCreate customer contracts for the Commercial Sales Organization, ensuring accuracy and compliance with approved commercial terms.Review and activate deals as part of the deal-booking process, validating pricing, approvals, compliance, and required documentation.Daily operations within Salesforce and CPQ, including opportunity management, quoting, approvals, and order submissions.Identify and implement opportunities to enhance and streamline the Quote-to-Cash process, thereby reducing cycle times.

TransPerfect seeks an Operations Analyst focused on supplier management to join the corporate operations team in New York City. This role centers on supporting vendor management, handling corporate purchasing, reconciling credit card transactions, and coordinating facilities projects. Success in this position comes from improving processes, juggling multiple priorities, and communicating clearly with both colleagues and external partners. What you will do Manage IT receipts and complete monthly credit card reconciliations. Process purchase requests from internal departments and ensure timely follow-up. Build and maintain relationships with vendors across different service areas. Collaborate with internal stakeholders to keep projects on track and meet deadlines. Audit, negotiate, and oversee service accounts such as postage machines, water coolers, and printers/copiers. Supervise the daily operations of the corporate cell phone program. Coordinate local office facilities projects, including HVAC, plumbing, electrical, and construction work. Assist with collecting signatures from C-level executives for administrative tasks. Support and manage global logistics accounts. Take on additional assignments from the COO and senior management as needed. Location This role is based in New York City, New York, United States.

The City of New York seeks an Operations Analyst to join its team in New York City. This position centers on enhancing city operations by assisting with important projects and refining everyday processes. Key responsibilities Review operational data to identify trends and highlight opportunities for improvement. Prepare reports and recommendations to support leaders in making informed decisions. Contribute to the rollout of strategies designed to improve the effectiveness of city services.

About impact.comimpact.com stands as the premier commerce partnership marketing platform globally, revolutionizing how businesses expand by enabling them to discover, manage, and scale partnerships throughout the customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to achieve performance-driven growth through genuine relationships. Our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate all partner types into a single cohesive platform. As recommendations become increasingly pivotal for consumers, impact.com ensures brands are present where it counts. Over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to support more than 350,000 partnerships that generate measurable business outcomes.Your Role at impact.com:The Senior Revenue Operations Analyst role offers a thrilling opportunity to engage with a global team within a rapidly expanding go-to-market (GTM) organization. You will play a vital role in facilitating GTM growth by providing insightful reporting and analysis on revenue-generating activities. Additionally, you will contribute to the design, implementation, and optimization of effective sales processes and tools on a worldwide scale.What You'll Do:Lead strategic RevOps projects from inception to execution, ensuring global adoption and alignment.Transform intricate sales data into actionable insights and present strategic recommendations to GTM leadership.Evaluate and enhance global GTM processes, acting as the project manager for cross-functional improvements.Serve as the strategic business owner and expert user of the Salesforce-centered technology stack, overseeing its roadmap and integrations.Craft and deliver impactful reporting frameworks and dashboards that monitor key performance indicators (KPIs) for essential sales initiatives.Steer change management initiatives, creating documentation and communication strategies to facilitate new global undertakings.

Join MongoDB as a Principal Analyst in our Go-To-Market Operations team, where you will play a pivotal role in shaping our strategic initiatives. This position invites you to leverage your analytical prowess to enhance our sales performance, optimize our go-to-market strategies, and contribute to our growth trajectory.Your contributions will directly impact our decision-making processes and operational efficiency. If you are passionate about data-driven insights and thrive in a fast-paced environment, we want to hear from you!

TransPerfect is hiring an Operations Analyst with a focus on Supplier Management in New York City. This position centers on monitoring supplier performance and identifying ways to improve internal processes. What you will do Review and assess supplier performance to ensure standards are met Work closely with teams throughout the company to support operational efficiency Help strengthen supplier relationships and contribute to business value Collaboration This role requires frequent interaction with colleagues in different departments. Expect to share insights and coordinate efforts that support both supplier management and overall company goals.

TransPerfect supports businesses as they navigate global markets, offering translation, multicultural marketing, website globalization, legal support, and technology solutions tailored to a variety of business needs. Role overview The Operations Analyst - Corporate Real Estate works closely with TransPerfect's facilities and infrastructure teams. This position supports supply management and other operational functions, providing data and insights to help leadership make informed decisions. The analyst addresses global real estate needs, including space planning and comparative analysis, and assists with the management of leased facilities worldwide. Key responsibilities Collaborate with real estate brokers to gather and analyze leasing options. Evaluate real estate alternatives and present data-driven recommendations. Coordinate property tours and collect feedback by working with brokers and internal teams. Prepare executive summaries of operational data for the COO. Create CAD layouts for potential leased spaces. Develop cost comparisons and recommendations to support real estate decisions. Assist with lease negotiations alongside the legal team and management. Location This role is based in New York City, New York, United States.

About BleeAt Blee, we are revolutionizing traditional workflows that often rely on spreadsheets and emails, by introducing AI-driven software that unifies organizations to meet compliance requirements swiftly, thoroughly, and transparently. Our platform is already utilized by thousands of active users from numerous enterprise-grade clients under long-term contracts. Our leadership team boasts experience from prestigious companies such as Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law.We have created an innovative platform tailored to address the unique challenges faced by our customers from start to finish. We believe that the ideal candidates for Blee will not only be adept problem solvers but will also relish the challenge of identifying the specific needs of our users, many of whom are new to this type of product.With offices in downtown San Francisco and a new location in NYC on the horizon, most of our team operates between these two vibrant regions.The RoleWe are seeking an entry-level Business Operations Analyst who is eager to make a significant impact from Day 1. In this role, you will support the executive team, helping the company to operate efficiently, remain aligned, and achieve high performance.Growth TrajectoryThis position offers an opportunity for ownership and rapid personal growth, challenging you to evolve swiftly as the company scales. We envision you becoming a valuable thought partner as you progress in your career.What You’ll DoTriage and execute for leadership – Be the first point of contact for the Head of Ops & Product and the CEO, managing incoming requests, prioritizing urgent matters, and addressing what you can directly.Own product quality – Conduct quality assurance on new features before launch, document bugs, perform live product spot-checks, and assist in coordinating fixes.Manage customer communications – Compose and distribute announcements, release notes, and other customer-facing updates; manage support escalations as necessary.Track and synthesize product feedback – Develop a system for logging customer requests and identifying patterns to share with the product team.Create explainer content – Produce instructional videos for customers, internal training, and sales enablement.

At Confido, we are at the forefront of revolutionizing the AI infrastructure that supports consumer packaged goods (CPG) brands, streamlining processes from deductions to production planning. Our innovative platform integrates cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics, empowering brands to make informed decisions that enhance efficiency and scalability.Currently trusted by over 200 brands that collectively manage revenues exceeding $20 billion—including names like OLIPOP, Simple Mills, and Dr. Squatch—Confido has secured best-in-class growth and recently raised $15 million in Series A funding led by Footwork Ventures and Y Combinator to further accelerate our expansion.About the RoleIn this pivotal role, you will collaborate with leading CPG brands to redefine their retail operations. Positioned at the intersection of strategy, customer success, and product development, you will cultivate essential customer relationships while contributing to the ongoing enhancement of the Confido platform.You will work closely with our product and engineering teams to translate real-world workflows—such as forecasting, trade spend, and financial planning—into scalable software solutions utilized by our diverse customer base.This position is based in our New York, NY office.Compensation ranges from $100,000 to $130,000, complemented by comprehensive benefits and meaningful equity (0.06%–0.085%).

Compensation: $80k – $120k + significant equityOnyx Odds is an innovative and rapidly expanding, venture-backed social sports prediction platform. With our user engagement surging, we are looking to bolster our team to enhance product execution and manage daily operations effectively.Founded by Harvard alumni with experience at Jane Street, Onyx is based in the heart of Manhattan. This position requires in-office attendance.The RoleWe are seeking a Product Operations Analyst who will ensure the seamless functioning of our product while supporting feature rollouts as our business continues to flourish.In this dynamic role, you will collaborate closely with our Product, Engineering, Operations, and Trading teams. Your focus will be on execution, data analysis, and troubleshooting in a fast-paced environment.What You’ll DoManage daily product operations and monitor platform performanceFacilitate feature launches, quality assurance, and product releasesTrack metrics and identify issues or trendsInvestigate and resolve platform or market challenges in collaboration with Product and TradingAnalyze user and operational data to promote enhancementsOversee site merchandising and in-product content placementWhat We’re Looking ForMinimum of 2 years in product operations, operations, analytics, or related fieldsProficient in working with data and translating insights into actionable strategiesExcellent communication and problem-solving abilitiesGenuine interest in sports, sports predictions, and scaling startupsAvailability to work in-office with some flexibility in schedulingMust possess authorization to work in the U.S. without requiring sponsorship.

TransPerfect enables organizations to operate and grow in the global market by offering translation, multicultural marketing, website localization, and legal support services. Its technology solutions help clients navigate the complexities of international business. Role overview The Operations Analyst - Corporate Real Estate position is based in TransPerfect's New York City office. This role centers on supporting daily operations tied to facilities, infrastructure, and office supplies. The analyst plays a key part in providing operational insights that guide strategic decisions, such as space planning and scenario analysis, to meet the company's real estate needs worldwide. Main responsibilities Partner with real estate brokers to gather data on available property options. Analyze lease opportunities and make recommendations based on findings. Coordinate property tours with brokers and internal teams, collecting feedback and observations. Prepare executive summaries of research and analysis for senior management. Create CAD test fits for properties being considered for leasing. Conduct cost comparisons between property options and present results to management. Work with legal teams to finalize lease agreements following negotiations.

Join the City of New York as an Operations Analyst, where you will play a crucial role in enhancing operational efficiency and delivering impactful solutions. You will analyze data, streamline processes, and contribute to strategic initiatives that drive the city’s operational excellence.

The City of New York is seeking a Facilities Operations Analyst for a part-time position focused on improving how municipal facilities are managed. This role centers on reviewing current operational processes and pinpointing opportunities to enhance efficiency. Role overview As a Facilities Operations Analyst, the work involves examining facility operations, assessing workflows, and helping to implement changes that support better practices. The aim is to support the city's efforts in maintaining effective and well-run public spaces. Key responsibilities Analyze existing operational procedures within city facilities Identify areas where improvements can be made Support the rollout of updated processes and best practices Impact Insights and recommendations from this position will influence facility management strategies across New York City, helping to shape the future of municipal operations.

Join our dynamic team at Concourse as a Strategy & Operations Specialist, where you will play a pivotal role in driving strategic initiatives and optimizing operational efficiency. You will collaborate with cross-functional teams to analyze business processes, identify improvement areas, and implement innovative solutions that align with our corporate goals.

About Bridgewater AssociatesBridgewater Associates is a leading asset management firm dedicated to providing unparalleled insights and collaboration for sophisticated institutional investors globally.Our investment methodology is characterized by an unwavering commitment to understanding the complexities of global markets and economies, leveraging advanced technology to validate and implement timeless investment principles.Established in 1975, we are a collective of independent thinkers committed to excellence. By fostering a culture of openness, transparency, and inclusivity, we aim to tackle the most challenging questions in investment strategy, management, and corporate culture.Discover more about Bridgewater on our website.

Mariner Wealth Advisors is seeking a Client Service Manager to lead daily operations for a wealth management team in New York City. This role centers on transaction processing, workflow oversight, and fostering a collaborative team culture. A detail-oriented and proactive approach is essential for both client service and internal processes. What you will do Process and verify money movement transactions using Wealthscape and Charles Schwab platforms. Oversee daily operations, including preparing and reviewing documents for account opening and maintenance. Use expertise in opening Taxable, Retirement, Trust, and Business accounts on Fidelity and Charles Schwab to evaluate requests efficiently. Act as the primary contact between Wealth Teams and custodians, engaging daily with custodians to resolve issues and ensure accurate processing. Delegate tasks and support team members to maintain smooth workflows. Promote accountability, collaboration, and continuous improvement within the team. Manage quarterly projects, update internal tracking spreadsheets, and oversee completion of daily team tasks. Requirements Bachelor’s degree in Business Administration, Operations Management, or a related field. 5-7 years of experience in financial business operations, preferably in a growth-focused environment. Key skills Familiarity with Salesforce. Hands-on experience with Fidelity (Wealthscape) and Charles Schwab platforms. Strong analytical and problem-solving skills. Project management experience, including managing cross-functional teams. Excellent communication and interpersonal skills for effective collaboration. Proficiency in Excel.