Deployment Team Lead

Tabs stands at the forefront of revenue automation solutions, specifically tailored for contemporary finance and accounting teams. Our AI-native platform streamlines the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting, empowering teams to minimize manual tasks and enhance cash flow efficiency.High-grow…

Join Superdial as a Deployment Operations Lead, where you will spearhead end-to-end deployment processes for our enterprise clients. This opportunity is tailored for exceptional operators with consulting or Strategy & Operations backgrounds who aspire to transition from advisory roles to execution ownership.In this pivotal role, you will guide intricate customer engagements from the initial onboarding phase to full production rollout, orchestrating collaboration among customer stakeholders and internal teams. Your contributions will significantly influence customer success, retention, and growth.Key ResponsibilitiesLead Enterprise Deployments (0 → Live)Oversee comprehensive onboarding, implementation, and launch processes for enterprise clients.Facilitate smooth trial-to-production transitions, establishing clear milestones and accountability.Manage deployment timelines, execution, and outcomes across various stakeholders.Act as the Customer Operations Point of ContactServe as the main liaison for customer leadership and operational teams.Conduct operational syncs, drive decision-making processes, and maintain project momentum.Convert ambiguous business requirements into structured execution plans.Design & Drive Operational WorkflowsCreate and implement workflows tailored to operational objectives.Ensure all systems, data, and processes are prepared for go-live.Collaborate with technical teams to translate business needs into actionable production processes.Problem-Solving at the System LevelConduct root cause analyses and implement corrective actions for performance deficiencies.Identify bottlenecks within workflows and conversion points.Continuously enhance deployment quality, speed, and scalability.Cross-Functional LeadershipCoordinate efforts across Account Management, Production Operations, AI Engineering, and Platform teams.Bridge communication between customers, product teams, and engineering.Scale for GrowthDevelop playbooks and frameworks to standardize enterprise deployments.

Gecko Robotics combines robotics, advanced sensors, and an AI-powered data platform to help organizations monitor and maintain critical infrastructure. Their technology supports safer operations and more reliable decision-making for clients in sectors where asset failure can have wide-reaching effects. Role overview The Deployment Lead for Oil & Gas in New York City acts as the key driver for delivering Gecko’s Cantilever platform to major clients. This position brings together product management, project leadership, and strategic account oversight. Deployment Leads typically focus on one or two large-scale customer projects at a time, often in settings that present new or unfamiliar challenges. This is a customer-facing role that relies on strong relationship management skills and the ability to coordinate internal teams around client objectives. Deployment Leads work closely with product strategists and engineers to ensure solutions are designed and delivered to meet client needs. The role requires careful task prioritization, comfort with ambiguity, and a steady hand to keep projects progressing. Success in this position means ensuring Cantilever creates measurable value for oil and gas customers. Deployment Leads are expected to challenge assumptions, foster trust, and deliver results in complex environments. Key responsibilities Oversee one or two major customer deployments, acting as the main link between Gecko’s platform and client business goals. Collaborate with Product Strategists and Forward Deployed Engineers to define product requirements and guide project implementation. Develop and sustain strong relationships with stakeholders, identifying critical business challenges and supporting clients through complex situations. Lead the rollout and adoption of Cantilever, aiming for business impact that goes beyond software delivery. Navigate shifting priorities and manage uncertainty to keep projects on track in demanding settings.

About Our TeamAt OpenAI, the Forward Deployed Engineering (FDE) team is at the forefront of transforming groundbreaking research into robust production systems. We collaborate closely with our clients to tackle high-impact challenges, functioning as the driving force behind our most intricate large-scale projects. Our agility allows us to swiftly transition from prototype stages to production, establishing reusable patterns that enhance our platform. Our work bridges the gap between deployment and development, enabling us to partner effectively with OpenAI Research, Product, and Partnerships.About the RoleAs a Technical Deployment Lead (TDL), you will be instrumental in shaping how OpenAI delivers sophisticated systems to our customers. You will take full ownership of their construction, delivery, and adoption processes. Your role will involve translating business objectives into comprehensive technical plans, overseeing daily operations across FDEs, Researchers, and Customer Engineers, and collaborating with customer teams to ensure our deliverables meet their objectives.You will manage the complete delivery process: working alongside customers to outline workflows and success metrics, ensuring timely shipment of components, and leading readiness and change management initiatives for effective adoption. Your responsibilities will include monitoring progress, managing dependencies, making sequencing decisions, and driving the development of prototypes from inception to minimum viable product (MVP) and full-scale implementation. Additionally, you will share valuable field insights with Product and Research teams to inform roadmap decisions and priorities.Your success will be evaluated primarily by the impact of deployments that yield tangible value against customer objectives, encourage adoption, and become integral to their operational workflows. Additional success metrics will include reliability of delivery (meeting milestones, minimal reopen/churn), operational efficiency (reusable patterns across deployments), decision-making under pressure, and product impact (field insights that influence roadmaps and architectures).This role demands a high level of trust and autonomy. To thrive, you will need extensive technical project management expertise, a profound sense of ownership over outcomes, and the ability to immerse yourself in customer workflows while collaborating with teams to address complex engineering challenges promptly.This position is based in New York City, utilizing a hybrid work model that requires three days in the office per week. Relocation assistance is offered, and travel is expected to range between 25% to 50%.

Deployments LeadGrotto AI | New York City (In-Person) | 2-10 Years ExperienceOverview:Are you an exceptionally organized individual with a warm demeanor? Grotto AI is seeking a Deployments Lead to take charge of our customer relationships, overseeing implementations, training, and ongoing support. As the third employee at our innovative AI company, which just secured $10 million in funding to tackle a $500 billion challenge in the rental housing market, you will play a vital role in reducing losses from vacant apartments.About UsGrotto AI is revolutionizing the multifamily housing sector by enhancing the capabilities of apartment teams during critical interactions. Our platform focuses on leasing conversations, an essential decision for many individuals each year. Through data analytics from millions of interactions, we discovered that genuine curiosity and the ability to connect with potential tenants are the key to successful leasing, capabilities that traditional AI struggles to replicate.Our innovative solution provides leasing agents with real-time guidance during calls and tours, enabling them to establish rapport, address objections, and significantly increase lease signings. Our success is evident, with an impressive 80%+ conversion boost reported by Weidner Apartment Homes, managing over 72,000 units. Our clients describe us as 'the best vendor they’ve ever partnered with.'This is merely the beginning of our journey. We envision a future where important conversations foster deeper connections.Your ResponsibilitiesAs the Deployments Lead, you will own the customer relationship from the moment they sign the contract through to their long-term success. Your responsibilities will include:Implementations & Onboarding: Facilitate the transition to our platform by configuring the system, training teams, and ensuring a seamless onboarding experience. Our approach is proactive and attentive, akin to the service one would expect at a world-class hotel.Training: Conduct engaging training sessions that inspire leasing teams to utilize the Grotto platform effectively. This role requires genuine interaction rather than mere script reading—understanding their workflows and showcasing the tangible benefits of our solution.Ongoing Support: Serve as the go-to person for our customers, offering assistance and ensuring they feel supported throughout their journey with Grotto.

Normal Computing is seeking a Lead Deployment Strategist based in New York City to guide deployment efforts for the Normal EDA platform. This senior-level role (M5-M6) centers on delivering successful implementations for major semiconductor clients, shaping how the platform is adopted and used in production environments. What you will do Build and lead a team of deployment strategists, setting standards for process, communication, and operational excellence. Develop playbooks and routines to guide customer engagements, ensuring each deployment meets high quality benchmarks. Act as the main point of contact for customer engineering teams, bridging communication between clients, internal engineers, product teams, and business leaders. Oversee the full deployment lifecycle, from planning and rollout to evaluation and ongoing support, adapting strategies as customer needs evolve. Continuously review and refine deployment approaches to improve customer satisfaction and operational efficiency. Role focus This position requires direct involvement with customer engineering teams and a hands-on approach to problem-solving. The strategist is responsible for recruiting and mentoring team members, as well as sharing insights and learnings across the group. The Normal EDA platform combines AI and formal logic to optimize silicon engineering workflows, evolving in response to user feedback. Success measures Production deployments completed with major semiconductor clients Value delivered to customers through improved verification workflows Effective communication with stakeholders across engineering, product, and business functions Operational excellence in every customer interaction

About Method SecurityAt Method Security, we are at the forefront of transforming cybersecurity to combat the escalating threats posed by artificial intelligence. Our mission is to safeguard vital sectors—spanning government, defense, and key commercial industries—against these advanced challenges by developing innovative, autonomous defense solutions. We unite our expertise in AI, cybersecurity, and software engineering to create cutting-edge products that aim to shift the balance of power from attackers to defenders.Our Culture and ValuesBy joining Method, you become a part of an elite, purpose-driven team that champions innovation, transparency, and exceptional quality. We are dedicated to fostering an inclusive environment that embraces diverse perspectives while maintaining rigorous standards. Our team operates on the principles of trust, efficiency, and respect, enabling everyone to make meaningful contributions. At Method, you will be empowered to advance projects independently, receive the support needed to overcome challenges, and play a pivotal role in redefining the future of cybersecurity.Role OverviewAs the Deployment Lead at Method, you will oversee customer engagements with some of the most crucial security teams globally. Your primary focus will be to ensure that our clients maximize their success with the Method platform by serving as the key liaison for managing tactical customer relationships. This multifaceted role encompasses account management, business development, technical analysis, product enhancement opportunities, and user support. We are looking for a versatile, proactive individual who is passionate about revolutionizing cybersecurity. At Method Security, we often deploy our Engineering team directly to client sites, and in this role, you will be instrumental in identifying product value, customer prospects, and business improvements.You may currently be associated with a top-tier consulting firm or managing an operational function within a technology company and are eager to engage with a critical mission while leveraging your analytical skills. You will collaborate closely with a technical counterpart in the Mission Operations Engineer role, who is responsible for delivering, administering, and extending the Method platform.Key ResponsibilitiesEngage with customer stakeholders, ranging from analysts to executives, to ensure Method's solutions are effectively integrated and addressing critical challenges.Oversee deployment projects to facilitate a seamless adoption of the Method platform within client organizations.

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a perfect synergy between human agents and artificial intelligence. As the only integrated platform capable of scaling this collaboration, we empower companies like Canva, Etsy, and Robinhood to unify their entire support operations—combining in-house agents, BPOs, and AI—into a single cohesive system. Our AI Agents handle cases from start to finish, while our AI Copilot offers crucial assistance to agents and AI-driven workforce management optimizes both human and AI resources. With backing from $70 million from NEA, Emergence Capital, and Stripe, we are committed to creating a platform that truly enhances human-AI teamwork.The RoleWe are seeking a dedicated Enterprise Deployment Strategist to spearhead the technical deployment process and cultivate customer relationships during the onboarding phase for our mid-market and enterprise clients. As a vital member of our Solutions Team, you will play a key role in shaping our deployment methodologies as we grow. From managing customer projects to executing technical setups, your efforts will drive revenue conversion, retention, and overall customer satisfaction. Your engagements with customers will provide valuable insights that will help us define deployment best practices, enhance our product offerings, and refine our operational processes as we scale.ResponsibilitiesBuild and maintain strong customer relationships while guiding technical deployment projects across various customer segments, focusing on mid-market and enterprise.Explore and document the functionality of our product across all areas, including our web application and API, to enhance your product knowledge and assist both customers and internal teams.Develop and refine best practices for deployment based on your comprehensive product expertise.Enhance internal processes and improve the overall customer experience during the deployment phase.Collaborate cross-functionally with Sales, Customer Success, Product, and Engineering teams to ensure successful customer launches.Act as a liaison between our customers and the product organization to influence the product roadmap.Establish and promote effective customer engagement strategies to maximize customer value.About You6+ years of experience in technical deployment or related fields.Proven track record of managing customer relationships effectively.Strong technical acumen and understanding of SaaS products.Excellent communication and interpersonal skills.Ability to work collaboratively in a fast-paced environment.Demonstrated problem-solving skills and a proactive approach to challenges.

About SequenceAt Sequence, our mission is to redefine and operate the companies that will shape the future of the American service economy by integrating advanced AI technologies. We believe that the true power of AI lies not just in improved models, but in fundamentally changing how businesses interact with their customers. Our goal is to enable faster decisions, offer personalized services at scale, and achieve better outcomes for the communities we serve. This is the defining opportunity of our generation.The conventional approaches to business transformation often fall short. SaaS solutions expect companies to adapt to their products, while consultants engage in limited-time projects without truly understanding the core operations of a business. At Sequence, we bridge that gap. We are a permanent holding company, investing in outstanding businesses and the talented individuals who lead them. Our strategy involves taking meaningful stakes, integrating our technology and engineering teams, and collaborating closely with management to transform operations from within — not as a vendor, but as genuine partners.We have successfully raised $75 million, with our seed round led by Conviction and 8VC, followed by a Series A round led by Lux Capital, with contributions from Definition Capital, Chris Re (Factory), and other esteemed institutional partners.About the RoleAs a Deployment Strategist, you will immerse yourself in the operations of the businesses we acquire, acting with the mindset of a founder. Your role will involve understanding business mechanics, identifying key change opportunities, and designing systems, workflows, and AI tools that will revolutionize company operations. This is a hands-on, high-ownership position with a clear mandate: build better companies using applied AI. As Sequence continues to expand, your influence will extend to shaping operational standards across entire sectors utilizing our technology platform, aiming to challenge the status quo and innovate operational models for various industries.

About GlimpseAt Glimpse, we empower top consumer brands to optimize their retail cash flow through innovative AI solutions. Our automated finance workflows streamline essential processes such as revenue recovery, accounting reconciliation, and trade spend management. We proudly collaborate with over 200 leading brands in food, beverage, health, and beauty, including notable names like IQ Bar, Sauz, and Bero.About the RoleWe are on the lookout for a pioneering Deployment Strategist to guide our most intricate enterprise clients through the entire process of problem discovery, solution scoping, successful deployment, and delivering measurable value.In this role, you will gain deep insights into consumer packaged goods (CPG) and retail systems specific to our enterprise customers, converting complex real-world workflows into precise technical requirements. You will collaborate with our engineering team to implement Glimpse’s AI solutions, ensuring seamless alignment between external and internal teams.The ideal candidate will possess a unique blend of technical expertise, customer-centric empathy, systems-oriented thinking, and strong project management skills.ResponsibilitiesLead discovery sessions with enterprise clients to identify pain points, existing workflows, limitations, and criteria for success.Transform ambiguous problems into clear requirements, milestones, and documentation for cross-functional teams encompassing customer, product, and engineering.Collaborate on solution design with clients and our engineering teams (including workflows, integrations, configurations, and edge cases).Ensure alignment among stakeholders on project scope (including what is included, timelines, resources, risks, and dependencies).Oversee cross-functional implementation: synchronize efforts from engineering, product, operations, and customer teams to achieve desired outcomes.Manage production deployment: including configuration, testing, rollout planning, and post-launch refinements.Communicate impact and results to both operational users and executive sponsors through progress updates, impact reports, and next-step suggestions.Work closely with Sales and Product teams to share customer insights, shape the product roadmap, and enhance our deployment playbook.Desired QualificationsEssential Skills:Minimum of 3 years of experience in customer discovery within ambiguous environments (such as founders, early-stage product managers, or deployment strategists).

Normal Computing develops core software and hardware for the semiconductor sector and AI infrastructure, supporting technology advancement across several global hubs including New York, San Francisco, Copenhagen, Seoul, and London. The team’s products help power the systems that underpin modern industry. Location and Level This Deployment Strategist role is based in New York City. Other possible locations include Seoul, London, and San Francisco. The position is open to candidates at levels L4 to L5. Role overview The Deployment Strategist leads the rollout of Normal EDA, an AI-driven platform for silicon engineering, at major semiconductor companies. This role works onsite with customers, collaborating closely with engineering teams and acting as a bridge between clients, field engineers, and Normal Computing’s product and business groups. The strategist ensures clear communication and alignment throughout each deployment. Normal EDA combines large language models and formal logic to interpret design intent, generating and refining engineering artifacts as teams use and provide feedback. Success in this position is measured by the effectiveness of production deployments, ongoing customer value, improved verification workflows, user engagement, and strong stakeholder communication. What you will do Manage deployments from initial planning through production integration and ongoing support. Serve as the primary operational contact, ensuring product outcomes and positive customer impact. Collaborate with leadership and engineering to adapt to evolving customer needs. Work onsite to understand customer workflows. Collect information from conversations, product data, and stakeholder feedback to clarify deployment requirements and identify key issues. Act as the central communication point for each engagement. Transform unstructured meetings into clear summaries with assigned responsibilities and timelines. Track commitments and provide regular updates to keep all parties informed. Present results and proposals to diverse audiences, including integrated circuit engineers and executives. Lead customer enablement and training sessions to help teams fully utilize Normal’s solutions.

Tabs is revolutionizing the finance and accounting landscape with its cutting-edge AI-native revenue platform. Designed for modern finance teams, Tabs automates the entire contract-to-cash lifecycle, from billing and collections to revenue recognition and reporting, empowering teams to eliminate manual processes and enhance cash flow efficiency.Esteemed growth companies, such as Cursor and Statsig, trust Tabs to streamline their invoicing directly from contracts, facilitate real-time payment reconciliation, and ensure compliance with ASC 606.Founded in 2023, Tabs has successfully secured over $91 million in funding from prominent investors including Lightspeed Venture Partners, General Catalyst, and Primary. Headquartered in New York, our team boasts extensive expertise in finance and artificial intelligence.About the RoleWe are seeking a knowledgeable Deployment Strategist to facilitate implementation and onboarding processes for our valued clients until they achieve full go-live status. As an integral member of Tabs' Implementation Team, you will play a pivotal role in establishing and expanding the department.In this position, you will act as a subject-matter expert in accounting systems, ensuring smooth implementations. You will effectively convey intricate accounting concepts and the functionality of Tabs' platform to controllers, AR leaders, and finance teams, guaranteeing that customers comprehend and adopt the platform efficiently. Additionally, you will mentor the internal team on accounting best practices, offer change management strategies, and collaborate with Product, Engineering, and Operations teams to drive successful project outcomes.This role is essential for customer success, as effective implementation lays the groundwork for long-term utilization of Tabs. You will engage cross-functionally with Go-To-Market (GTM), Customer Success, and Operations, while closely partnering with Product and Engineering to influence the product roadmap based on customer feedback.

Join Upslide as a Professional Services Team Lead, where you will oversee a dynamic team dedicated to delivering exceptional service to our clients. In this pivotal role, you will lead project implementations, enhance client relationships, and drive strategic initiatives to ensure customer success.

Join amperos as an AI Deployment Strategist, where you will play a pivotal role in implementing cutting-edge AI solutions that drive efficiency and innovation. You will collaborate with cross-functional teams to tailor AI systems to meet our clients' specific needs, ensuring seamless integration into their operations.

Who We AreAt Sapien, we are revolutionizing the finance industry by leveraging AI technology to redefine the role of finance teams. Our vision is to create an autonomous CFO — a comprehensive system that manages company finances from inception to conclusion. Our innovative platform processes intricate financial data in real time, enhancing decision-making speed, minimizing costly errors, and delivering substantial value. To date, Sapien has identified multi-million-dollar discrepancies, safeguarded numerous jobs, and significantly boosted our clients' financial performance.We collaborate with a variety of established industries, including manufacturing, healthcare, hospitality, and large corporations, to thoroughly understand and streamline their financial workflows. Our headquarters is located near Madison Square Park in New York City, supported by General Catalyst, Neo, and industry leaders from Google, OpenAI, Microsoft, Ramp, and Stripe, with over $9M in funding raised.The RoleAs a vital member of our team, you will embody the new generation of operators required for agentic AI deployment. This role transcends traditional software installation; it focuses on deploying intelligence that transforms how finance teams operate and make decisions. You will serve as the essential link between Sapien's platform and the finance organizations we support. Your responsibilities will include immersing yourself in customer environments, comprehending their workflows, and redesigning these processes around our intelligent agents. You will be a blend of strategist, operator, and finance translator, maintaining direct contact with our customers, product teams, and founders.If you've ever observed a finance team and thought, 'There has to be a better way,' then this role is tailored for you.Your ResponsibilitiesCustomer DeploymentsManage end-to-end customer implementations, including scoping, workflow mapping, deployment, training, and optimization.Engage with finance teams (CFOs, business intelligence, analysts), understand their workflows, and enhance those processes using Sapien.Develop a comprehensive deployment playbook: scalable frameworks for onboarding, integrating, and expanding across organizations.Product & StrategyServe as the feedback loop between customers and product development. Utilize your finance expertise to translate real-world workflows into actionable product requirements, rigorously test features, and advocate for the needs of CFOs.Assist leadership with customer-facing materials, internal strategies, and other critical initiatives.Identify patterns across deployments that will inform product direction and enhancements.

Role overview Rowspace is hiring an AI Deployment Manager to guide post-sale relationships with clients in the finance sector. This New York City-based role focuses on helping customers succeed with Rowspace’s solutions, driving adoption across their organizations, and sharing client feedback with internal teams. The position goes beyond traditional account management by requiring a deep understanding of investor workflows, including research, decision-making, and data environments. Experience in finance or consulting, especially with complex client relationships, is valuable here. What you will do Manage customer relationships after the sale, handling onboarding, adoption, expansion, and retention. Learn each client’s workflow and show how Rowspace integrates into their daily activities. Advocate for customers by gathering and sharing feedback with product and engineering teams. Identify growth opportunities and collaborate with Account Executives to pursue them. Participate in late-stage deal discussions to ensure a smooth transition and understand client needs before contracts are signed. Bring in Account Executives when expansion is possible. Create and refine playbooks that define Rowspace’s approach to customer engagement. Requirements 3–7 years of experience, ideally in finance (buy-side, sell-side, or fintech) or management consulting, with a focus on client engagement. Understanding of finance workflows or the ability to quickly learn how investors perform due diligence, build models, and make decisions. Proactive, results-oriented mindset with the ability to move projects forward independently. Strong attention to detail and curiosity, willing to explore a private equity firm’s deal pipeline in depth. Ability to identify trends across clients and share insights that influence product direction. Excellent communication skills, able to explain complex topics clearly and succinctly.

Madison Square Garden Entertainment Corp. (MSG Entertainment) stands at the forefront of live entertainment, creating unforgettable experiences and building lasting connections with diverse audiences. Our impressive portfolio encompasses iconic venues such as Madison Square Garden, the Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre. Each year, we host a wide variety of sporting events, concerts, family shows, and special events, captivating millions of guests. Notably, we proudly present the original production of the Christmas Spectacular Starring the Radio City Rockettes, a cherished holiday tradition for over 90 years. For further details, visit www.msgentertainment.com.Join Our Team: Who Are We Hiring?We are seeking a dedicated Food & Merchandise Team Lead to oversee the operations of our designated concession stands while supervising employees during events.Your Role: What Will You Do?Conduct inspections of the locations and generate reports on cleanliness, food quality, inventory levels, and incidents.Open and close concession stands while providing supervision to staff throughout the events.Manage the overall operations of the stand in alignment with company policies and procedures.Perform monthly audits, daily inventory checks, and motivate and train team members.

Tabs is at the forefront of revolutionizing finance and accounting operations with our cutting-edge AI-native revenue platform. Our innovative solution automates the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting. This empowers teams to eliminate tedious manual tasks and significantly enhance cash flow.High-growth organizations such as Cursor and Statsig trust Tabs to seamlessly generate invoices directly from contracts, reconcile payments in real time, and ensure compliance with ASC 606 regulations.Founded in 2023, Tabs has successfully secured over $91 million in funding from esteemed investors like Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is situated in New York, and our dedicated team boasts extensive expertise in finance and artificial intelligence.About the RoleWe are seeking an Implementation Team Lead who will play a pivotal role in our customer delivery function, functioning as both a leader and a hands-on contributor. This individual will manage and mentor a team of Implementation Managers while also overseeing key strategic implementations. You will help define how Tabs delivers transformative revenue automation solutions to finance and accounting teams, collaborating closely with Product, Engineering, and Operations to create scalable processes that guarantee successful project launches.What You’ll DoLead and Coach a Team: Manage a small group of Implementation Managers, offering guidance, feedback, and developmental support. Exemplify best-in-class project delivery and customer communication.Own Strategic Implementations: Lead comprehensive onboarding processes for complex or high-impact customers, including mapping business processes, configuring Tabs, managing ERP integrations (NetSuite, QuickBooks), and ensuring seamless go-live experiences.Drive Process Improvement: Collaborate with the Head of Implementation to enhance playbooks, standardize workflows, and elevate internal tooling and data visibility.Act as a Customer Subject Matter Expert: Clearly communicate accounting and revenue recognition concepts to customers, ensuring smooth alignment between Tabs’ platform and clients’ accounting requirements.Collaborate Cross-Functionally: Work closely with various teams to improve product features and customer satisfaction.

The Role:As an AI Deployment Strategist, you will collaborate across customer success, sales, and engineering teams to ensure technical clarity and seamless execution throughout the lifecycle of our innovative F2 product. You will establish yourself as the go-to authority on AI prompting within the organization, forming the essential technical foundation of our go-to-market strategy.Your Responsibilities:Facilitate the F2 sales process by participating in prospect and client discussions to address technical product inquiries.Lead customer due diligence efforts: complete InfoSec questionnaires and enhance our due diligence knowledge repository.Review reports generated by users, identify issues for engineering, and assist customers in deriving maximum value from our AI solutions.Create prompt engineering: design natural language prompts tailored to client needs to guarantee precise and relevant report generation.Implement basic technical solutions, such as configuring Single Sign-On (SSO) or establishing custom data retention policies.Maintain CRM integrity: ensure clean and structured data to enable the customer success and sales teams to scale efficiently.Act as the customer advocate to the engineering team, providing valuable feedback to enhance the product offerings.

About Hanover ParkAt Hanover Park, we are revolutionizing financial operations through cutting-edge AI systems designed for the world’s leading investment firms. As a pioneering AI-enabled service and fund administrator, we empower CFOs to seamlessly integrate AI into their practices. Backed by $31 million in funding from prominent investors such as Emergence, Susa, and other influential angel investors, we are set to redefine the financial landscape.Our mission is clear: to serve as the financial infrastructure that orchestrates the management, governance, and allocation of global capital. Think of us as the Stripe for payments, Ramp for expenses, and Hanover Park for investments. In the coming decade, our AI systems will guide investment firms managing $100B in assets through their most significant acquisitions and unlock new opportunities for alpha in investment.About the RoleAs a Founding Deployment Strategist, you will transform signed contracts into enthusiastic brand advocates. Embedded within billion-dollar CFO offices, you will navigate the largest technology transformations in fund finance, ensuring that these leading CFOs derive maximum value from our AI solutions. This role transcends traditional 'implementation' or 'customer success'—it's akin to founding a startup within our organization. You will collaborate closely with our CEO Chris and the engineering team, overseeing live customer interactions, developing operational playbooks, and establishing benchmarks for future deployment hires.What You’ll Work OnYou will be responsible for ensuring successful customer outcomes from the initial kickoff through to go-live and beyond, turning every engagement into a success story.