Senior Manager, Workplace Experience

Join Betterment as a Senior Manager of Workplace Experience, where you will play a pivotal role in shaping our workplace culture and enhancing employee engagement. Your mission will be to create a dynamic and inclusive environment that fosters productivity, collaboration, and well-being. You will lead initiatives that improve our workplace experience, ensuri…

Writer seeks a Workplace Experience Manager to join the onsite team in New York City. This role focuses on building a positive, collaborative office environment where employees feel supported and engaged. Key responsibilities Foster a workplace culture that promotes teamwork and employee engagement Manage daily operations to keep office facilities clean, organized, and fully functional Work closely with various departments to enhance the overall employee experience Serve as a main contact for workplace needs and new initiatives Work location This position is fully onsite in New York City, NY.

As a Workplace Experience Associate at Industrious, you'll play a crucial role in enhancing the workplace atmosphere for our clients and guests. Your responsibilities will include ensuring a welcoming environment, managing daily operations, and addressing client needs promptly and effectively. You will collaborate with team members to maintain high standards of service and operational efficiency.

At the Monad Foundation, we are a passionate team of ecosystem and community builders dedicated to significantly enhancing the impact of decentralized technologies. We are firm believers in the potential of the Monad blockchain, a high-performance EVM Layer 1, to revolutionize the world of decentralized applications.The OpportunityWe are seeking a proactive and detail-oriented individual to join our Workplace Operations team in New York City. This role is essential for managing the daily operations of our office and ensuring a smooth employee experience throughout their journey with us. The ideal candidate will create a welcoming environment, ensuring that all logistics for employees, candidates, and visitors run seamlessly.In this position, you will collaborate closely with the Recruiting, IT, and Operations teams, acting as a vital link between workplace logistics and employee experience. You should possess excellent communication and organizational skills, embodying a “host mentality” to make everyone feel valued and cared for. This dynamic role requires someone who excels in fast-paced environments, managing multiple responsibilities effectively.Our office is located in the Flatiron district of Manhattan, NYC. This position requires full-time on-site presence (5 days/week).

About the Company:Industrious stands as the premier provider of premium workplace-as-a-service solutions, recognized as home to the highest-rated workspaces in the sector. Our core mission revolves around crafting exceptional experiences for teams of all sizes and stages, including our own. We believe that a fulfilling day at work is driven by the people you collaborate with and the challenges you tackle together. We seek individuals who embrace innovative thinking and flourish in a genuinely collaborative environment. Our culture encourages fresh ideas and celebrates each success. We are passionate about making a significant difference in the workplace experiences of our members and each other.At Industrious, we understand that great days start when everyone can express their authentic selves in the workplace. A diverse array of backgrounds, thoughts, and ideas is vital to our success in delivering outstanding workplace experiences. We are dedicated to fostering an inclusive and respectful atmosphere that values your individuality and uniqueness. You are appreciated for who YOU are. We honor our team members as individuals capable of achieving remarkable results when we collaborate as a united team.To discover more, visit www.industriousoffice.com/careers.About the Role:Join us in redefining the future of office life.At Experience by Industrious, we are developing a suite of services that transform the workplace—not just for companies, but for entire office buildings. As part of our tenant experience initiative, we collaborate with prominent commercial landlords to provide amenity and engagement programs that foster tenant connectivity, support, and productivity.We are on the lookout for a General Manager to oversee the implementation of these programs across multiple properties. This is a unique opportunity to bring Experience by Industrious’ exceptional hospitality standards to life on a larger scale and to help create a new category of workplace experience within the commercial real estate sector. In this position, you will lead both directly managed teams and those integrated within Property Management structures, necessitating your ability to drive performance, consistency, and quality of experience through direct leadership and robust cross-functional collaboration.What You’ll DoAs a General Manager, you will be at the heart of a vibrant, people-centric business. You will supervise the execution of tenant experience programs—mentoring teams, ensuring quality, and guaranteeing seamless operations.

Legora builds AI-powered workspace solutions for legal professionals. Our technology helps lawyers work smarter and faster, making complex tasks more manageable. Leading firms in over 40 countries, including Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, trust our products. We focus on teamwork and continuous improvement, aiming to deliver technology that truly supports legal experts. Role Overview The Workplace Manager - Americas will lead day-to-day operations across Legora’s offices in the region. This position is based in New York City. The role centers on creating and maintaining a productive, safe, and welcoming office environment that supports employee satisfaction and business needs. What You Will Do Manage daily office operations for Legora’s Americas locations Oversee relationships with vendors and service providers Identify and implement improvements to office processes and environments Work closely with IT, Security, HR, Finance, and office leadership to ensure smooth coordination and high standards Respond quickly to workplace challenges and resolve issues as they arise Who Succeeds in This Role Proactive and organized, with a knack for creating effective routines Comfortable building new processes from the ground up Collaborative, able to work across teams and functions Quick to address practical challenges and maintain a high-quality work environment If building and shaping workplace experiences in a growing company appeals to you, Legora welcomes your application.

Join the Normal Computing Team | Exceptional Career OpportunitiesAt Normal Computing, we are at the forefront of technological innovation, designing essential software and hardware solutions that advance the semiconductor industry and critical AI infrastructure. Our collaborative team spans across multiple cities including New York, San Francisco, Copenhagen, Seoul, and London.Your Impact on Our MissionAs the Workplace Operations Manager, you will be responsible for the seamless daily operations of Normal's offices, starting with our primary location in New York City and expanding to our sites in London, Copenhagen, and San Francisco, with future plans for Seoul and potentially France. Based in our New York office, you'll collaborate with local teams to ensure they have the resources needed to fulfill our mission, cultivate the Normal culture, and maintain operational efficiency across all locations.This role is an exciting opportunity for someone looking to make a significant impact. You will establish the frameworks, vendor relationships, tools, and operational rhythms necessary to scale workplace operations as Normal transitions from a startup to a global leader.Success in this role will be characterized by offices that operate smoothly without constant oversight, vendor partnerships that meet established standards, a memorable onboarding process for new hires, and the agility to launch new locations swiftly as the company grows.Key ResponsibilitiesOversee daily operations: Manage the facilities, supplies, maintenance, and office environments to ensure high standards, while also supervising catering programs, vendor contracts, and quality control.Budget management: Monitor expenditures, manage costs, identify inefficiencies, and collaborate with the Finance team on budget planning and expense reviews.Space planning and real estate oversight: Maintain office layouts, seating arrangements, and capacity tracking; support strategic space planning based on team growth; facilitate internal relocations, desk assignments, and reconfigurations; assist with lease management and landlord negotiations.Lead office expansion efforts: Develop repeatable processes for launching new office locations as Normal scales. Document playbooks for efficient office setups.

Role Overview On Running is looking for a Senior Project Manager focused on Retail and Workplace Technology to join the team in New York City. This role guides projects from early planning to final rollout, working closely with colleagues in construction, technology services, and international teams. The main focus: delivering advanced retail technology solutions across the Americas. What You Will Do Plan and deploy network infrastructure for new retail and workplace sites throughout the Americas. Work with internal teams and external partners at every project stage to keep goals aligned and outcomes successful. Set project timelines and maintain thorough documentation for each phase of technology projects. Oversee internet service provider planning and management for new locations. Handle procurement of network hardware and technology with global partners. Coordinate hardware installations with international network partners. Manage vendor relationships and planning to keep projects on track and deliverables met. Lead budget planning, monitoring, and reporting for assigned projects. Ensure all network deployments meet global standards and regulatory requirements. Partner with global teams on security camera planning and installation. Uphold On Running's technology standards and compliance policies worldwide. Produce site-specific documentation to support smooth handoffs to Technology Site Management teams. Work with the global PMO to identify and recommend ways to improve technology project delivery standards.

Join Oscar Health as a Senior Manager of Employee Experience within our dedicated People team. At Oscar, we pride ourselves on being the first health insurance company built on a full stack technology platform, always prioritizing our members' needs. Since our inception in 2012, we've aimed to redefine health insurance, creating a company that feels like a trusted family doctor.Role Overview:In this pivotal role, you will spearhead the design, implementation, and evolution of Oscar Health's workplace and cultural strategies. Your mission is to cultivate an environment where our employees feel valued, inspired, and empowered to excel. This position blends strategic oversight with hands-on execution, as you manage workplace operations across various locations, lead a cross-functional team to ensure seamless day-to-day services, and drive impactful cultural initiatives that enhance connection, engagement, and a profound sense of belonging. You will be a strategic leader who thrives at the intersection of facilities management, employee engagement, and culture-building.Your direct report will be the Head of Talent Engagement.Work Location: This role is based in our New York City office and requires a hybrid work arrangement, with three days of in-office attendance weekly. Thursdays are mandatory in-office days for team meetings and events, while the other two days are flexible to accommodate your schedule. #LI-HybridSalary Transparency: The base salary for this role ranges from $135,792 to $178,227 per year. Additionally, you will benefit from Oscar's employee benefits, unlimited vacation program, and annual performance bonuses.

About DorsiaDorsia stands at the cutting edge of hospitality technology, transforming how individuals access the most sought-after restaurants, events, and experiences. By integrating state-of-the-art technology with the elegance of luxury hospitality, we enable our members to secure reservations that were once deemed unattainable, while granting operators unparalleled control, visibility, and opportunities for revenue enhancement.As a rapidly growing startup, supported by over $50 million from premier investors, including Index Ventures, and strategic partnerships with industry leaders like Major Food Group, Groot Hospitality, and Gracious Hospitality, we are on a trajectory of expansion that is reshaping the global hospitality industry. We are on the lookout for exceptional talent to fuel our next phase of growth, and this is where you come in.About the RoleWe are seeking a seasoned and strategic Senior Product Manager to spearhead the enhancement of our core consumer application experience. This is a unique opportunity to lead impactful initiatives that bridge users with high-demand hospitality, with a strong emphasis on intuitive design and superior user flow.In this role, you will define and oversee the product vision and roadmap for the Dorsia app’s user experience (UX/UI), encompassing everything from discovery and search to reservation booking and post-dining interactions. You will collaborate closely with engineering, design, data, and operations teams to create seamless, aesthetically pleasing, and high-performing features. Your primary mission will be to make Dorsia’s app the most enjoyable and effortless platform for users to access and manage extraordinary dining and sought-after experiences.The ideal candidate will exhibit an exceptional product sense, a profound commitment to user-centric design, and a proven track record of managing consumer-facing mobile products. You will excel in this role if you thrive in a fast-paced environment that values ownership and prioritizes designing for delight.

Synthesia is an AI video platform trusted by more than 90% of Fortune 100 companies. Since its founding in 2017 in London, Synthesia has expanded throughout Europe and the US, helping businesses strengthen visual communication and develop enterprise skills. The company recently secured $200 million in Series E funding, bringing its valuation to $4 billion. With total funding now over $530 million, Synthesia is backed by investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, as well as founders and operators from Stripe, Datadog, Miro, and Webflow. Role overview The Workplace Manager will play a key role in shaping the atmosphere and daily operations of Synthesia’s New York City office. This position focuses on creating and maintaining a workplace where employees can do their best work. Attention to employee satisfaction, productivity, and the quality of office facilities is central to the role. What you will do Design, manage, and maintain the NYC office environment to support a thriving team Foster a positive culture that reflects Synthesia’s values Take initiative to solve problems and improve the workplace experience What we look for Strong initiative and a proactive approach to workplace management Problem-solving skills and a focus on employee satisfaction Interest in building a positive and productive office environment

Betterment is looking for a Senior Manager, Customer Experience Programs & Automation to help shape how customers engage with the company. This position is based at Betterment HQ in New York City and centers on leading projects that enhance both the customer journey and automation efforts. Key Responsibilities Direct programs aimed at improving customer interactions and making processes more efficient through automation. Collaborate with teams across Betterment to implement strategies that keep the customer at the center of decision-making. Identify opportunities to raise customer satisfaction and retention by driving meaningful improvements. Role Focus This role focuses on building and executing initiatives that make customer experiences smoother and more effective. Success in this position means finding ways to streamline operations while keeping customer needs in sharp focus.

About the Company:Industrious stands as the leading provider of premium workplace-as-a-service solutions, recognized for hosting the industry’s most highly-rated workplaces. Our mission is simple: to foster exceptional workdays for teams of all shapes and sizes, including our own. We believe that a great day at work is shaped by the people around you and the challenges you tackle together. We seek individuals who think creatively and thrive in a collaborative environment. We value new ideas and celebrate every achievement, with a focus on making a significant impact on workplace experiences.We also believe that great days begin when everyone can bring their true selves to work. A diverse range of backgrounds, thoughts, and ideas is essential to our success in crafting outstanding workplace experiences for our members and one another. At Industrious, we are dedicated to fostering an inclusive and respectful atmosphere that honors your individuality. Each team member is appreciated for who they are, and we believe we can achieve incredible things together as one unified team.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.To learn more about us, please visit www.industriousoffice.com/careers.About the Role:This is a full-time, in-person hospitality role requiring presence on-site five days a week. Candidates should reside within a convenient commuting distance of New York City. We offer an attractive compensation package that includes excellent commuter benefits!As a Member Experience Associate at Industrious, you will be vital to crafting an exceptional member experience, striving to ensure that every individual who enters our office has a great day. Although no two days will be the same, here’s a glimpse of what your responsibilities may include:You will be the welcoming face of our office, preparing it for the day by brewing coffee, setting out breakfast, and stocking communal amenities.You’ll take initiative and responsibility for managing inventory and ordering supplies for your location.Organizing engaging events and dedicating time to create unique signage will be part of your role, as you understand the importance of the details.You’ll facilitate a seamless onboarding experience for new members by integrating them into our systems, ensuring their first day is memorable.Assisting members with IT or wifi issues as needed, ensuring they have the support they require.

WithCoverage delivers AI-driven risk management for companies facing complex insurance challenges. Clients include GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee, along with leaders in hospitality, construction, manufacturing, and defense contracting. The team replaces the traditional brokerage model by combining expert risk advisors with proprietary technology and an in-house Agency Management System. This platform gives both human and AI agents full access to policies, exposures, claims, billing, and commissions, supporting automation and informed decision-making. Founded by JD Ross (Opendoor co-founder) and Max Brenner (Bain, Compound), WithCoverage has raised over $43M from investors such as Sequoia, 8VC, Khosla Ventures, and Crystal Venture Partners. The company’s mission is to fundamentally redefine risk management across the economy. Role overview This is the first dedicated Workplace and People Operations Associate at WithCoverage, based in New York City. The role focuses on building a strong workplace culture and ensuring smooth daily operations. More than just organizational tasks, this position aims to create an environment where employees can do their best work. Why join Accelerated growth: WithCoverage is expanding quickly, creating opportunities to learn, lead, and influence both your career and the company’s direction. Impactful work: The company supports innovative brands in consumer goods, hospitality, and defense contracting. Industry innovation: Proprietary technology, automation, and AI are transforming a traditionally slow-moving field. Compensation and rewards: Competitive pay, meaningful equity, and strong benefits. The company values internal advancement and offers clear career growth paths. What you will do As the inaugural Workplace and People Operations Associate, this role has a direct impact on company culture and operational efficiency. The focus is on building a thriving environment for all employees and supporting the day-to-day needs of the team.

Role Overview On Running is hiring a Lead Project Manager for Retail and Workplace Technology in the Americas, based in New York City. This role reports to the Senior Lead of the Global PMO and focuses on delivering technology infrastructure and systems for physical spaces across the region. The position centers on high-priority projects, upholding global standards, and supporting the Americas project team with process improvements and best practices. Every new store, workplace opening, and technology upgrade should meet On Running’s standards for quality and execution. What You Will Do Serve as the main point of contact and leader for Retail and Workplace expansion projects in the Americas, ensuring smooth coordination among the Global Project Team, Construction, Global Technology Site Services, and international vendors. Oversee and deliver key Retail and Workplace Technology projects, including new store and workplace launches, renovations, and technology refreshes from design through rollout. Manage the entire technology lifecycle for each project phase, from timeline planning and ISP coordination to final delivery. Responsibilities include procurement and installation of network infrastructure, RFID systems, payment devices, traffic counters, printers, audio/visual systems, and CCTV, all in line with global standards and security requirements. Identify and test new solutions, such as AI-powered tools and advanced RFID, and relay practical feedback to the Global technology team to help refine global standards. Review current deployment workflows and recommend project management approaches that improve team efficiency and project quality. Lead regional vendor management, ensuring hardware procurement stays on schedule and within budget. Monitor vendor performance to support both project needs and partner growth. Take full ownership of project financials, including tracking, reporting, and risk management. Work closely with Global Technology and Construction teams to address local requirements while maintaining the integrity of global infrastructure.

The Workplace Services (WPS) Hospitality Specialist is essential for providing a remarkable workplace experience at our New York headquarters. This role encompasses the management and oversight of hospitality operations, food and beverage programs, agile space program management, workplace events, vendor relations, and office administration.In this dynamic position, each day presents unique challenges. You will utilize diligence, creativity, and operational expertise to execute intricate plans, enhance vendor partnerships, refine systems, and cultivate a welcoming, high-performing office culture. By leveraging workplace data and employee feedback, you will continuously evolve our service offerings. This role requires a hands-on approach, strong ownership, sound judgment, and a hospitality-first mindset, with an in-office commitment of four days a week.

About Us:At Industrious, we pride ourselves on being the largest premium workplace-as-a-service provider, renowned for offering the highest-rated workplaces in the industry. Our mission revolves around creating exceptional experiences for teams of all sizes and stages, including our own. We understand that a great day at work is driven by the people around you and the challenges you tackle together. We seek individuals who are innovative thinkers and thrive in collaborative environments. As teammates, we foster new ideas and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.Authenticity is Key: We believe that great days at work begin when everyone can express their true selves. Embracing diversity in backgrounds, thoughts, and ideas is crucial to our success in delivering outstanding workplace experiences for our members and each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values your individuality. We celebrate our team members as unique individuals capable of achieving remarkable things when we work together.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and listed among Forbes’ Best Startup Employers.For more information, visit www.industriousoffice.com/careers.Role Overview:This position is an on-site hospitality role, requiring presence 5 days a week, and candidates must reside within a reasonable commuting distance from Houston, TX. To support this, we offer excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum creator, and experience architect for our members. You are the key connector and the familiar face everyone recognizes. As the manager of your designated location, your business acumen will be instrumental in organizing details and communications to ensure seamless operations. You are confident engaging with executives, and you welcome the opportunity to learn and ask questions when necessary. Your enthusiasm drives you to connect with the broader business community, and you take pride in representing Industrious in your local market while identifying potential members to ensure they have an exceptional workday. Your genuine curiosity and consultative sales approach enable you to uncover and address clients' needs effectively. You will orchestrate outstanding events and embrace the hard work required to make them successful. Your passion lies in helping others succeed.

About Zip Zip builds an AI-driven platform focused on making enterprise procurement more collaborative and efficient. The company supports teams in streamlining procurement workflows across departments, tools, and suppliers. Organizations like T-Mobile, OpenAI, AMD, Mars, and Dollar Tree rely on Zip, which has helped save over $8 billion and manage more than $500 billion in spending. The team includes product leaders from Apple, Airbnb, and Meta, as well as procurement professionals from United Health, Sanofi, MGM Resorts, Discover, and NASA. Zip is backed by investors such as Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator. The company has raised $371 million and holds a $2.2 billion valuation. Recognition includes Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Role Overview The Workplace Operations Coordinator (Contract) will support the daily operations of Zip’s New York City office. This on-site role combines hospitality, operational support, and vendor management to create a welcoming, well-run workplace. The position is a one-year contract, with the possibility of extension or conversion to a permanent role. Regular attendance in the office, five days a week during business hours, is required to maintain a high-quality experience for employees and visitors. What You Will Do Oversee daily operations to keep the New York office clean, organized, and running smoothly. Act as the main point of contact for workplace-related questions and service requests. Manage office supplies, including ordering, stocking, organizing, and replenishing items as needed. Coordinate deliveries: place orders, receive packages, unpack items, and handle recycling of packaging. Maintain shared spaces such as kitchens, snack areas, and meeting rooms. Support seating arrangements, space planning, and occasional office moves. Manage room bookings and ensure meeting spaces are properly set up for use.

Role overview Garner Health is hiring a People Experience Manager in New York City. This role focuses on building a positive workplace culture and improving the employee experience across the company. The People Experience Manager works closely with different teams to create programs that support engagement, performance, and well-being. The goal: help every team member feel valued and supported.

At Garner Health, our mission is to revolutionize the healthcare economy, making high-quality and affordable care accessible to everyone.We are fundamentally transforming the healthcare landscape in the U.S. by collaborating with employers to redesign healthcare benefits, leveraging clear incentives and robust data-driven insights. Our innovative approach empowers employees to access higher-quality, lower-cost care, creating a better system for all stakeholders. As a result, patients achieve superior health outcomes, employers utilize healthcare funds more efficiently, and physicians are incentivized to deliver outstanding care rather than simply increasing procedures.Recognized as one of the fastest-growing healthcare technology companies in the nation, Garner Health's products are trusted by leading employers and providers. We are expanding our team of talented, mission-driven individuals who are passionate about making a meaningful impact on healthcare at scale.We are currently seeking a temporary Workplace Operations Coordinator to manage the daily operations at our NYC headquarters. This position requires availability to start on May 8th and continue through at least June 30th, with the possibility of transitioning into a permanent role. You will report directly to the Director of Strategy & Operations.Your Work Environment:This role is based in our New York City HQ office and requires in-person attendance from Monday to Friday.Key Responsibilities:Act as the primary resource for the HQ employee experience, welcoming new hires, managing seating arrangements, and addressing any facilities-related inquiries or feedback.Oversee day-to-day office operations, including ordering and restocking supplies, liaising with office vendors (e.g., cleaners, contractors), organizing daily lunches, and coordinating with building management on maintenance issues.Plan and execute bi-weekly team events for HQ employees.Support various facilities and administrative tasks to enhance operational efficiency as needed.Qualifications and Skills:Minimum of 2 years of experience in office management, facilities, or relevant administrative roles.Outstanding organizational skills, meticulous attention to detail, and strong prioritization abilities.A friendly, professional, and service-oriented demeanor when interacting with employees, guests, and leadership.Quick to adapt and identify areas for improvement in operations.