Solutions Engineer - Technical Sales Specialist

Join our dynamic team as a Solutions Engineer, where you will serve as the technical backbone of our sales force. If you are passionate about engaging with clients and tackling intricate technical challenges, this is the perfect role for you.In this role, you will:1.) Collaborate closely with our sales representatives from the initial engagement, designing t…

Mintlify builds a documentation platform that reaches more than 100 million developers each year. Over 20,000 companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, and many recent Y Combinator startups, rely on Mintlify to power their documentation. With a team of just over 50 and $45 million raised in Series B funding from A16Z and Salesforce Ventures, every new hire has a direct hand in shaping the company’s future. The team values learning quickly, determination, and individuality, traits that shape how work gets done and how people grow together. The Senior Solutions Engineer - Pre Sales role joins the Sales Team in New York City. This position goes beyond a traditional sales engineering job: it focuses on building, scoping, and prototyping technical solutions that help close complex enterprise deals. The work involves translating customer needs into actionable solutions, creating technical demonstrations, and supporting Account Executives without straining the core engineering team. Collaboration is central. The Senior Solutions Engineer partners with Sales, Engineering, Product, and the CEO to win strategic deals and help turn custom projects into scalable solutions. This role is well-suited for someone who enjoys hands-on technical work and wants to see their impact on both customers and the product. What you will do Work alongside Enterprise Account Executives on complex enterprise and mid-market deals, from discovery through closing, as the main technical resource. Lead technical discovery to understand customer documentation workflows, integration requirements, and success criteria. Build custom demos, prototypes, and proofs-of-concept that support the sales process and help customers make decisions faster. Present technical solutions to audiences ranging from engineers to executive stakeholders.

About Our TeamAt OpenAI, we are dedicated to promoting the responsible and extensive use of artificial intelligence. Our Ads Solutions team collaborates closely with advertisers to gain deep insights into their business needs, informing the development of innovative products and solutions that foster significant revenue growth and sustained success on our platform, all while upholding our commitment to user trust and platform integrity.About the PositionWe are seeking an Ads Solutions Engineer to engage with advertisers and agencies throughout the pre-sales and growth lifecycle, guiding them in effectively evaluating, launching, and expanding their presence on OpenAI’s advertising platform. You will act as the technical authority within the sales process, converting advertiser goals into scalable technical solutions across measurement, integrations, data activation, and campaign execution.This position operates at the nexus of sales, product development, and engineering. You will collaborate with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to eliminate technical barriers, accelerate revenue growth, and shape the future trajectory of OpenAI’s advertising platform.Key Responsibilities:Work alongside Client Partners during the sales process to provide technical insights that facilitate new business opportunities and expedite deal closure.Conduct technical discovery sessions with advertisers and agencies to comprehend data flows, marketing technology stacks, measurement requirements, and activation objectives.Design and propose implementation strategies for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.Assist advertisers in onboarding and preparing for launch, ensuring the successful configuration of tracking, attribution, audience signals, and reporting.Resolve technical challenges related to implementation, signal integrity, delivery, and measurement performance.Create engaging demonstrations, proofs of concept, and technical narratives that showcase the advantages of OpenAI’s advertising solutions.Collaborate across teams with Product and Engineering to escalate issues, advocate for customer needs, and influence product roadmap priorities.Develop scalable technical documentation, playbooks, and best practices to enhance global advertiser adoption.Support the training of internal sales and success teams on technical capabilities, integrations, and evolving solutions.

About UsAt Metronome, we are revolutionizing the landscape of usage-based billing, specifically crafted for the dynamic needs of modern software companies. Our innovative platform empowers businesses to swiftly launch products, implement any pricing model, and optimize finance workflows—all without requiring a single line of code.Processing millions of invoices each billing cycle, our rapidly scaling platform not only saves our customers hours of development and invoicing but also enables them to leverage consumption data to enhance customer service. We are proud to partner with industry giants like OpenAI, NVIDIA, Confluent, and Anthropic, who appreciate our unique approach and product offerings.You will become part of a seasoned team led by founders with a proven track record of building and selling successful startups. Our team members bring invaluable experience from scaling operations at major companies such as Dropbox, Clever, and New Relic. With the backing of over $128 million from top-tier investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures, we are poised for remarkable growth. Our investors also include founders and executives from leading companies like Segment, Plaid, Looker, GitLab, Confluent, HashiCorp, and Snowflake, who understand the challenges we are addressing.About the RoleJoin our AI Native Solutions team at Metronome, where we blend technical sales, implementation, and customer success, uniquely designed for the fast-paced environment of AI-first companies. In contrast to traditional sales engineering roles, this position encompasses a significant portion, if not the entirety, of the deal cycle—right from the initial call to the technical win. You will also engage hands-on in the implementation process, ensuring our clients launch swiftly and effectively.As an AI Native Solutions Engineer, you will take on the role of the primary technical lead for rapidly evolving AI companies that require the implementation of usage-based billing within tight timelines.Please note that this position requires you to be located in San Francisco, New York City, or Chicago.What You'll DoDrive Technical Success:Manage qualified inbound leads, guiding them through discovery, demonstrations, proofs of concept, and securing the technical win.Conduct efficient discovery sessions to quickly identify billing challenges, product launch timelines, and technical specifications.Infuse energy and urgency into every engagement—proactively advancing deals, identifying potential obstacles early, and fostering relationships across customer organizations (engineering, finance, product) to cultivate champions.Deliver streamlined, tailored demos to technical founders and product/engineering teams.

Join blinq as a Technical Sales Engineer and become a key player in our mission to deliver innovative solutions that drive customer satisfaction and business growth. In this role, you will leverage your technical expertise and sales skills to understand client needs, provide tailored solutions, and contribute to the overall success of our organization.Your responsibilities will include collaborating with cross-functional teams, presenting product demonstrations, and engaging with clients to foster long-term relationships. Your ability to explain complex technical concepts in a clear and engaging manner will be essential for success in this position.

Location: New York City (On-Site) Compensation: $180,000 - $220,000 + EquityAbout KomboAt Kombo, we are revolutionizing the integration space with our unified API that streamlines HR, payroll, assessments, LMS, and recruiting systems. Instead of the traditional lengthy integration processes, our platform allows companies to connect effortlessly with over 120 platforms, saving them time and resources.Since our inception in Y Combinator (S22), we have achieved impressive growth, reaching 8-figure revenue milestones, expanding our team to over 50 members, and raising more than $25 million from prominent investors including YC, Volition Capital, and Acadian Ventures. With plans to triple both our team and revenue next year, it's an exciting time to join us.The RoleWe are seeking our inaugural Solutions Engineer based in the U.S. to take charge of the technical relationship with our customers from the initial sales call to successful implementation.As the technical authority, you will guide prospects and customers in understanding how Kombo integrates into their tech stack, develop their integration strategies, and ensure a smooth launch. Collaboration with our Sales team and CRO will be essential to closing deals, while your insights will help inform product improvements in partnership with our Product and Engineering teams.This is a builder role where you will help establish our U.S. solutions team, craft repeatable playbooks, and influence our customer engagement strategies.What You'll DoManage the Technical Sales CycleLead discovery sessions and demos, translating customer needs into integration solutions.Develop technical proposals addressing architecture, security, and implementation strategies.Collaborate with Account Executives to finalize complex deals with engineering and executive stakeholders.Facilitate ImplementationsOversee the technical relationship from proof of concept through to contract signing and production deployment.Create implementation plans, troubleshoot API issues, and provide direct support to customers.Act as the escalation point until customers are fully operational and satisfied.Develop the Technical ToolkitBuild demo environments, code samples (Python, Node.js), and Postman collections.Draft integration guides, architecture diagrams, and troubleshooting documentation.Create sales materials, from security questionnaires to technical one-pagers.Grow the U.S. Solutions FunctionDocument repeatable processes and playbooks to standardize our approach.

Join Our Technical Success TeamAt OpenAI, our Technical Success team plays a pivotal role in ensuring the safe and impactful deployment of ChatGPT and OpenAI API applications for developers and enterprises. We serve as trusted advisors, empowering our clients to fully leverage the value of our advanced models and innovative products. As a Pre-Sales Solutions Engineer, you will help transform customer operations through solutions encompassing customer service, automated content creation, and groundbreaking applications utilizing our latest models.Your RoleWe are in search of a dynamic Solutions Engineer who can collaborate closely with our clients to guarantee they derive significant business value from our offerings, including ChatGPT and the OpenAI API. You will engage with senior business stakeholders to understand their pre-sales needs, steer their AI strategy, and pinpoint high-value use cases and applications. You will collaborate with both business and technical teams to showcase the value of our solutions and recommend architectural patterns to facilitate their implementation.This position is based in New York City, and we operate on a hybrid model requiring three days in the office weekly. Relocation assistance is available for new hires.Your Responsibilities:Provide an outstanding pre-sales experience for prospects and customers by delivering technical insights, clarifying the value proposition, and addressing inquiries related to our products, APIs, and LLMs.Illustrate how OpenAI APIs and ChatGPT can fulfill customers’ business objectives and provide substantial value, including building demos, defining use cases, suggesting architectural frameworks, and delivering in-depth technical advice.Generate and maintain comprehensive documentation, guides, and FAQs addressing common questions and requirements that arise during the pre-sales process.Build and sustain robust customer relationships throughout the evaluation, validation, and purchasing phases.Advocate for customers and represent their interests internally by collecting and communicating feedback, identifying patterns, and contributing to product development strategies.Act as the primary contact for security and compliance inquiries, providing standardized information, directing customers to relevant resources, and escalating complex issues to the appropriate teams.

Senior Sales Engineer (Pre-Sales)About the RoleHatch is seeking a highly skilled and customer-oriented Senior Sales Engineer to provide support throughout the complete pre-sales cycle. As a key part of our Sales team, you will serve as the primary technical authority and a trusted advisor for potential customers, demonstrating how Hatch’s innovative AI platform addresses their unique business challenges.You will lead the technical discovery process, deliver engaging product demonstrations, create high-level solution architectures, and assist customers during evaluations, pilot programs, and technical validation.In close collaboration with the Sales team, you will tailor solutions to meet customer needs, eliminate technical barriers during the purchasing process, and contribute to closing complex mid-market and enterprise deals.This role sits at the vital intersection of product development, technology, and revenue generation.We are looking for an individual who is adept at engaging senior stakeholders, enjoys narrating through demonstrations, and can effectively balance technical detail with clear business value.What You’ll DoCollaborate closely with Account Executives as the technical expert throughout the sales cycle for mid-market and enterprise opportunities.Conduct technical discovery sessions to understand customer requirements, workflows, data environments, and success criteria.Present customized product demonstrations that effectively articulate the value proposition of Hatch and distinguish us from competitors.Design and present high-level solution architectures, including considerations for integration and deployment.Support technical assessments, proofs of concept, and trial implementations, ensuring that customer specifications are met.Respond to technical inquiries concerning APIs, data flows, security, and platform capabilities.Work in tandem with Product and Engineering teams to relay field feedback and remain updated on product features.Assist with Requests for Proposals (RFPs), security questionnaires, and any necessary technical documentation.Serve as a trusted technical advisor to both technical and business stakeholders throughout the buying journey.What We’re Looking ForApproximately 5 years of experience in Sales Engineering, Pre-Sales, or Solutions.Strong technical acumen paired with excellent communication skills.Ability to work collaboratively in a fast-paced environment.

Join Uncountable as a Solutions Engineer, the technical ambassador for our sales team. If you are passionate about engaging with clients and tackling intricate technical challenges, this role is for you!As a Solutions Engineer, you will:Collaborate with sales representatives during initial engagements to design tailored platform experiences for demonstrations, lead these custom presentations, and offer technical support throughout the process.Develop the technical architecture necessary for bespoke demonstrations, workshops, and pilot projects.

Who We AreAddepar is a leading global data and AI platform dedicated to empowering investment professionals. Our mission is to transform intricate financial data into actionable insights. By unifying portfolio, market, and client information into a comprehensive portfolio view, we deliver AI-driven insights tailored to enhance investment and client workflows. Trusted by over 1,400 firms across nearly 60 countries, Addepar manages and advises on assets totaling nearly $9 trillion. Our open platform seamlessly integrates with around 650 software, data, and consulting partners, facilitating end-to-end investment operations for businesses of all sizes and complexities. With offices in vibrant locations such as New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo, we are committed to supporting our clients worldwide.The RoleIn the role of Technical Solutions Architect, you will work closely with clients to conceptualize and develop essential integrations, automations, and data solutions. Positioned at the crossroads of engineering and client success, you will act as Addepar's technical leader, bridging complex business requirements with production-grade systems while enhancing onboarding efficiency and scaling operations. You will serve as the technical authority across Addepar's comprehensive solution suite, from API integrations and automation frameworks to advanced data platforms, including our proprietary Databricks offering, ADX, alongside AI-driven tools. Your focus will be on addressing the most pressing challenges faced by our clients. This position blends a forward-deployed model with profound technical expertise in contemporary software engineering and financial data systems.

Unlock your potential with a leader in performance-driven advertising!In the pivotal role of Solutions Engineer at Taboola in New York City, you will collaborate closely with our Sales and Account Management teams to ensure the success of Taboola’s global advertisers. Your responsibilities will encompass onboarding new advertisers, overseeing campaign delivery and performance, troubleshooting technical challenges, and offering comprehensive technical recommendations, best practices, and optimization strategies tailored to a diverse portfolio of clients. This role also involves addressing complex database and backend technology issues.The ideal Solutions Engineer is an exceptional communicator and presenter, adept at grasping all technical dimensions of our clients' goals and objectives. A quick learner, you must be comfortable adapting to the evolving needs of our platform. Continuous professional development and flexibility are key components of this dynamic position.

About Our TeamJoin the Technical Success team at OpenAI, where we are dedicated to ensuring the secure and impactful deployment of ChatGPT and OpenAI API applications across various sectors. As trusted advisors and strategic partners, we empower developers and enterprises to unlock the full potential of our innovative models and products. In the role of Solutions Engineer, you will play a pivotal role in helping organizations revolutionize their operations through applications such as enhanced customer service, automated content generation, and groundbreaking solutions utilizing our state-of-the-art models.Position OverviewWe are on the lookout for a skilled pre-sales Solutions Engineer to collaborate closely with our Education sales team, focusing on supporting Higher Education institutions and K–12 organizations in adopting and scaling OpenAI’s impactful tools and offerings. Your role will involve engaging with educators, administrators, IT professionals, and institutional stakeholders to integrate AI in a manner that enriches teaching and learning experiences, boosts operational efficiency, and addresses complex challenges within the educational landscape responsibly.As a trusted technical advisor, you will leverage your extensive product knowledge and exceptional communication skills to showcase value, craft tailored solutions, and guide the responsible adoption of AI in alignment with institutional values, privacy standards, and student-centric outcomes. Your contributions will directly align with OpenAI’s mission to ensure that AI advancements benefit society, particularly by enhancing access, equity, and positive impacts in education.This role is based in New York City and follows a hybrid work model of three days in the office each week, with relocation assistance available for new employees.Key Responsibilities:Provide exceptional pre-sales support to prospects and clients by delivering technical expertise, articulating the value proposition, and addressing inquiries related to products, APIs, and LLMs.Illustrate how ChatGPT and the OpenAI API can fulfill customer business needs and contribute significant value through activities such as building and presenting demos, scoping use cases, recommending architectural frameworks, and providing comprehensive technical advice.Develop and maintain thorough documentation, guides, and FAQs addressing common inquiries and requirements identified during the pre-sales engagement.Cultivate customer advocacy by representing the customer's voice within internal teams, gathering feedback, identifying trends, and integrating insights into product development.

About EliseAIAt EliseAI, we are dedicated to transforming critical industries such as housing and healthcare. Securing a place to live and accessing quality healthcare should not be a challenge. By embedding AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain communication with their property management teams—all in one integrated platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and facilitate clear communication between patients and providers, allowing everyone to focus on health rather than paperwork.At EliseAI, we empower organizations to minimize manual tasks, enhance accessibility, and provide seamless experiences across essential services. Our recent success in raising a $250 million Series E round led by Andreessen Horowitz will further accelerate our mission.About The RoleAs a member of EliseAI’s Technical Solutions & Support team, you will be a subject matter expert responsible for addressing customer inquiries and resolving issues. You will have a comprehensive understanding of our client configurations and access to system data, collaborating with other internal teams to troubleshoot problems and enhance the customer experience.Key ResponsibilitiesGain a profound understanding of our systems, customers, and their optimal interactions:Facilitate client onboarding and adapt their preferences into our system settings.Understand the integration of our systems with client email, calendar, CRM, and property management tools.Comprehend client business operations and the implications of reported issues.Deliver outstanding, client-focused support:Communicate promptly, clearly, and professionally with clients to identify their issues, reproduction steps, and the business impact.Actively collaborate with internal teams to resolve issues swiftly and effectively.

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Our mission is to ensure that everyone has access to safe housing and quality healthcare, which are often difficult to attain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce operational costs, and elevate user experiences.Housing: We streamline the processes for renters, making it easier to tour apartments, sign leases, submit maintenance requests, and stay connected with property management—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake form completion, and enhance communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a smooth experience across essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.We are currently seeking a uniquely skilled Technical Account Executive to help expand the reach of our highly configurable CRM tailored for the housing sector.This quota-carrying role is aligned with our Enterprise team, yet it deviates from the traditional AE model. We are looking for a technical sales expert—someone with experience in Solutions Engineering or Presales who desires full ownership of the entire sales cycle, from discovery to close.In this position, you will sell EliseAI’s CRM to both existing clients and new enterprise prospects. You will be responsible for leading in-depth technical discovery, crafting tailored solutions, validating technology, and executing commercial agreements—often serving as the key technical authority for each deal. Given the strategic nature of this product, this role will have direct visibility with executive leadership, including the CEO, and will significantly influence product direction and go-to-market strategies.

About SentSent provides a cutting-edge infrastructure for transmitting A2P messages seamlessly across SMS, WhatsApp, and RCS through a single unified API. Our advanced routing model automates channel selection, optimizing for deliverability and cost-effectiveness, ensuring expansive global reach without the need for channel-specific integrations.Backed by notable investors including Companyon Ventures, Bessemer Venture Partners, UIF, and CEAS Investments, we recently secured a $5.1M Seed round. Join us as we revolutionize the messaging landscape by building the ultimate infrastructure to replace traditional multi-channel messaging systems.About the RoleAs the Technical Solutions Manager at Sent, you will take charge of the post-sale relationship with our clientele—from their initial API call to handling full-scale production traffic. You will be the essential support for developers and their teams, ensuring that messaging functions smoothly, remains operational, and evolves over time.This role is technical and customer-focused; your mission is not to sell but to guarantee customer success. This requires diving deep into API logs, scrutinizing webhook configurations, resolving delivery issues, and proactively identifying potential problems before they affect customers. You will oversee a complete portfolio: onboarding, ongoing health, expansion, and retention.This position suits individuals with a few years of experience in a technical customer-facing role who aspire to take ownership of their function within an early-stage company rather than just following an existing framework.Your ResponsibilitiesOnboarding & Integration SupportManage customer onboarding from start to finish, assisting engineering teams as they transition from sandbox to production.Examine customer integration code, identify challenges, and collaborate directly with developers to find solutions.Create and enhance onboarding playbooks for various use cases (transactional, marketing, authentication, multi-channel).Technical Support & TroubleshootingAct as the primary technical contact for your accounts after the sale.Resolve delivery issues across channels, including carrier filtering, template rejections, routing failures, and webhook misconfigurations.Identify and escalate product bugs with clear reproduction steps and context for engineering.Delineate between customer misconfigurations and platform issues, managing both effectively.Customer Health & ExpansionMonitor customer health metrics and identify opportunities for expansion and increased engagement.Foster strong relationships with customers, ensuring they derive maximum value from our solutions.

At Smith Engineering, we are on a mission to foster a sustainable future through enhanced operations and efficiency in critical facilities. With over a decade of experience in central plant design and optimization, we have built a strong reputation for unraveling facility challenges and optimizing plant performance. Our multidisciplinary team combines expertise in design, energy management, controls, and workforce development to empower our clients to achieve their operational and sustainability objectives.We are currently looking for passionate and knowledgeable Part-Time Technical Trainers to join our dynamic team in the New York Metro area. In this role, you will work from our Manhattan office as well as various client sites, delivering impactful training in renewable energy and Chiller Plant Design.Your RoleAs a key member of our Training Group, you will contribute to building a top-tier technical training organization. We seek individuals who possess credible technical expertise and a knack for creating engaging learning experiences tailored to diverse audiences.

As a Senior Solutions Engineer at vCluster, you will play a pivotal role in ensuring the technical success of our enterprise clients. You will not only conduct product demonstrations but also serve as the technical architect at the critical juncture of Sales and Engineering. Your expertise will be instrumental in securing 'Technical Wins' for our most intricate, multi-stakeholder projects, as we shape the Kubernetes virtualization landscape.Your Role and Impact:Leadership in Complex Opportunities: Take charge of the technical strategy for large-scale enterprise projects. Collaborate with Account Executives to navigate highly regulated sectors, crafting tailored narratives that address core compliance, security, and operational challenges.Engineering Business Value: Elevate discussions beyond mere features by creating formal Business Value Assessments (BVAs). Connect vCluster's unique offerings to measurable outcomes, linking infrastructure consolidation to tangible cost savings, risk mitigation, and enhanced developer productivity.AI Integration and Augmentation: Seamlessly incorporate AI-driven workflows to automate documentation processes, develop intricate multi-tenant architecture diagrams, and expedite go-to-market strategies. Utilize large language models (LLMs) to analyze client needs and extract valuable technical insights, ensuring accuracy through a 'human-in-the-loop' method.Mentorship and Process Enhancement: Act as a multiplier for the SE organization by mentoring Associate and Intermediate SEs, identifying gaps in our qualification frameworks (e.g., MEDDPICC), and developing scalable PoV templates.Customer Advocacy: Serve as the voice of the customer by conveying field insights directly to Product and Engineering teams, influencing the product roadmap by translating enterprise client pain points into precise technical requirements.This Role Suits You If:Demonstrated Experience: You bring a minimum of 6 years of experience in a pre-sales or solutions engineering role, showcasing a proven history of presenting complex infrastructure or platform solutions to enterprise clients.Kubernetes Expertise: You possess at least 3 years of hands-on experience within the Kubernetes ecosystem, with an in-depth understanding of control planes, namespaces, and cluster APIs, capable of articulating the trade-offs between legacy multi-tenancy and virtualization.

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Finding a home and accessing quality healthcare should not be a daunting task, yet these essentials can be challenging to obtain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce expenses, and elevate user experiences.Housing: We streamline the apartment touring process, lease signing, maintenance requests, and communication with property management, consolidating all essential services for residents into one platform.Healthcare: We simplify appointment scheduling, intake form completion, and enhance patient-provider communication, allowing healthcare professionals and patients to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About the RoleWe are in search of a passionate and skilled Solutions Engineer Lead to join our post-sales team. In this pivotal role, you will ensure client success by driving implementation, fostering product adoption, maintaining operational excellence, and enhancing our product experience. Acting as a liaison between clients, internal teams, and product development, you will enable clients to maximize the value of our solutions while influencing the evolution of our product offerings.Key ResponsibilitiesLead, mentor, and develop a team of Solutions Engineers (Product Experts), nurturing a culture of technical expertise, collaboration, and client focus.Establish performance benchmarks, implement best practices, and guide the team in delivering scalable solutions.Foster cross-functional alignment by advocating for the role of Solutions Engineering across Sales, Support, AI Operations, and Product teams.Collaborate across functions to oversee the launch of new products, ensuring successful rollouts within internal teams and to clients.Guarantee operational readiness for product launches, addressing any challenges proactively.

About EliseAIAt EliseAI, we are dedicated to transforming essential sectors such as housing and healthcare. We recognize that securing a home and accessing quality healthcare can often be challenging. By seamlessly integrating advanced AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for users.Housing: We revolutionize the rental process by simplifying apartment tours, lease agreements, maintenance requests, and communication with property management—all in one unified platform.Healthcare: We streamline appointment scheduling and form completion, enabling patients to focus on their health rather than paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs a Solutions Engineer at EliseAI, you will play a pivotal role in our product launch and support initiatives. Collaborating closely with clients, support engineers, and customer success managers, you will ensure seamless product implementations and effective troubleshooting. Your responsibilities will include developing launch tools, acquiring in-depth knowledge of product functionalities, and delivering training and escalation support.Key ResponsibilitiesConduct comprehensive discovery sessions with new clients to understand their product areas and needs.Serve as the liaison for Support Engineers within your product area, fostering alignment and collaboration.Develop and oversee roadmaps for self-service launch tools and internal launch settings, ensuring quality assurance processes are in place.Deliver in-depth technical support and guidance to prospects, including product demonstrations, presentations, and clarification of complex technical concepts.Assist Customer Success Managers throughout product implementations and act as a partner for training and escalation issues.Provide troubleshooting support and escalate issues as necessary to ensure customer satisfaction.

Hebbia Inc. builds an AI platform designed for investors and bankers, aiming to improve investment results and uncover new opportunities. Since its founding in 2020 by George Sivulka, Hebbia has attracted backing from investors such as Peter Thiel and Andreessen Horowitz. The company’s technology supports firms like BlackRock, KKR, Carlyle, and Centerview, reaching over 40% of the world’s largest asset managers. Matrix, the flagship product, is known for its speed, accuracy, and transparency in AI-driven analysis, and helps manage more than $30 trillion in assets globally. Finance professionals use Hebbia to gain insights that speed up decision-making and surface hidden value. The platform plays a role in capital allocation, risk management, and value creation across financial markets. Technical Delivery Team The Technical Delivery team manages the integration of Hebbia’s platform into client systems. Team members build, configure, and deploy AI-powered workflows tailored to customer needs. Collaboration with product, engineering, and market strategy teams ensures each solution matches real-world requirements and delivers immediate value. Role Overview Technical Delivery Specialists partner closely with AI Strategists throughout every client deployment. While the AI Strategist focuses on understanding client workflows and building relationships, the Technical Delivery Specialist is responsible for the technical side: setting up environments, managing software integrations, designing AI architecture, and building the solutions themselves. Together, these roles support clients from contract signing through to a successful, confident rollout of Hebbia’s platform.