Healthcare Implementation Manager at CLEAR | New York

At CLEAR, we are pioneering the future of secure identity. Our vision is to enhance safety and ease in both physical and digital experiences. With over 38 million members and an expanding global partner network, CLEAR's secure identity platform is revolutionizing how individuals live, work, and travel. Whether at airports, sports venues, or in daily activiti…

Role Overview Clear is hiring a Product Marketing Manager based in New York. This role focuses on building and executing marketing strategies for our B2B products. The position sits within the marketing department and works closely with teams across the company. What You Will Do Develop and implement marketing plans aimed at increasing product visibility and adoption among business clients. Work with product, sales, and other teams to ensure messaging is consistent and effective. Analyze market trends to inform positioning and campaign direction. Create messaging and materials that connect with our target audience. Plan and run campaigns to support product launches and ongoing growth. Location This position is based in New York, New York, United States.

At CLEAR, we are pioneering the secure identity company of the future. Our commitment is to enhance safety and convenience in both physical and digital experiences. With over 38 million members and an expanding network of partners globally, CLEAR's secure identity platform is revolutionizing the way individuals navigate life, work, and travel. Whether at the airport, in a stadium, or in daily routines, CLEAR facilitates seamless experiences. We are seeking a talented Social Media Manager to take charge of CLEAR's social media presence from concept to execution. This role involves formulating platform strategies, creating and optimizing content, and fostering direct engagement with our community. You will breathe life into our brand and product narratives across various channels, showcasing what makes CLEAR unique.

CLEAR is pioneering the future of secure identity management. Our mission is to enhance safety and simplify experiences, both physically and digitally. With over 38 million members and an expanding network of partners globally, CLEAR's secure identity platform is revolutionizing everyday interactions—be it at airports, stadiums, or throughout daily life, CLEAR facilitates seamless experiences. As a recognized leader in digital and biometric identification, CLEAR minimizes friction for our members whenever an ID check is required. We are seeking a seasoned Senior Software Engineer to contribute to the development of next-generation products that will extend beyond mere identification, empowering our members to harness the strength of a connected digital identity. In this role, you will engage in designing, implementing, testing, and deploying applications that enhance our platform, which interlinks numerous attributes and qualifications while prioritizing member privacy and security.

CLEAR is at the forefront of creating the secure identity company of tomorrow. Our mission revolves around making experiences safer and simpler—both physically and digitally. With over 38 million members and an expanding network of global partners, CLEAR's secure identity platform is revolutionizing the way individuals live, work, and travel. Whether at airports, stadiums, or in everyday life, CLEAR enables seamless experiences.The Senior Customer Success Manager for Healthcare Identity will foster enduring relationships within CLEAR1’s Healthcare division. This role offers the chance to collaborate with prominent healthcare executives to further CLEAR’s mission of minimizing friction for our members.

About Clear Street:At Clear Street, our mission is to democratize access to every asset across all markets for sophisticated investors. We have developed a high-performance, unified platform that enables speed, transparency, and scalability in capital markets.We empower our clients with cutting-edge technology, tools, and services that were once exclusive to the largest institutions, all rebuilt on modern infrastructure. Our cloud-native, end-to-end capital markets platform is designed to accelerate investor growth today while redefining their market interactions for tomorrow. For further details, visit https://clearstreet.io. The Role:As a Project Manager in our dynamic environment, you will leverage your expertise in project management, organization, analysis, and change management to drive projects that align with our business growth strategy. Collaborating with leading engineering, business, and product teams, you will help us achieve our global growth objectives.Responsibilities:Oversee the delivery of complex, large-scale projects from inception to completion.Partner with engineering, product, and business teams to clearly communicate deliverables, timelines, and monitor progress closely.Facilitate the definition of project phases, identify dependencies, and prioritize workloads to ensure efficient delivery.Balance time-to-market with strategic objectives and guide the team towards the right priorities.Identify and address project blockers by bringing together the necessary resources.Maintain transparency with stakeholders regarding project progress.Generate insights, analyses, and recommendations for process improvements and increased efficiency.

CLEAR is at the forefront of developing the secure identity solutions of tomorrow. Our mission is to enhance safety and convenience in both physical and digital realms. With over 38 million members and an expanding network of partners globally, CLEAR's secure identity platform is revolutionizing how individuals live, work, and travel. Whether at the airport, sports venues, or in daily life, CLEAR facilitates seamless experiences. We are on the lookout for a strategic and analytical Product Marketing Manager, New Ventures - Travel to spearhead the launch and growth of innovative products within our travel sector. This pivotal role is dedicated to enhancing attach rates, boosting member engagement, and increasing average revenue per user (ARPU) through impactful cross-sell and upsell strategies. Positioned at the convergence of Product, Growth, Lifecycle, and Analytics, you will influence the positioning, packaging, and promotional strategies for our new offerings, ensuring they are distinct, appealing, and effortlessly integrated into the member experience. This role demands a proactive individual who comprehends subscription economics and can effectively drive incremental revenue while ensuring long-term member retention.

About MoabMoab is revolutionizing the equipment dealer and rental industry by developing a comprehensive, modern software platform tailored for equipment dealers and rental businesses. As a venture-backed startup, we aim to disrupt a long-underserved market dominated by outdated solutions dating back to the 1980s and 1990s.Our goal is to connect all participants in the equipment ecosystem—those who sell, buy, rent, service, or utilize equipment. We are starting with a new system of record for equipment rental businesses, designed to enhance back-office efficiency and boost front-office revenue.At Moab, we pride ourselves on our small, dynamic team of passionate professionals. We are looking for team members who are not only willing to take on hands-on tasks but who can also think creatively about broader strategies. If you thrive in a collaborative environment and are eager to make a tangible impact for our customers and the business, you will find ample opportunities for career growth in our meritocratic culture, which emphasizes individual and team development.About the RoleThe Implementation Manager will play a critical role in overseeing the complete training and implementation processes that allow Moab to onboard new customers effectively. We are seeking a proactive individual to lead training initiatives, manage implementations, and ensure customer success at ground level.This position requires balancing rapid execution with structured processes to meet aggressive growth and efficiency goals. You will often be expected to perform at the level of someone two ranks above you (such as meeting with CEOs) as well as below (like handling customer support inquiries). This role is tailored for those who are driven to take action.What You’ll DoDesign and deliver both virtual and in-person training sessions for new customers.Travel 10-50% of the time, depending on the month.Oversee and facilitate user training and support throughout the implementation lifecycle.Simultaneously manage multiple implementation phases.Create comprehensive training and implementation plans, coordinating virtual and in-person sessions with customers.Build strong relationships with customers, ensuring their success during the onboarding process.

About BleeAt Blee, we are revolutionizing traditional workflows that typically rely on spreadsheets and emails by introducing AI-driven software that enhances organizational collaboration to achieve compliance requirements more efficiently and transparently. We are proud to support thousands of active users from numerous enterprise-level clients on both pledged and paid long-term contracts. Our leadership team comprises professionals from prestigious organizations such as Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law.We have developed the first platform designed to address the unique challenges our customers encounter from start to finish. The ideal candidate for Blee will not only be a natural problem solver but will also relish the opportunity to uncover the specific needs of our users, many of whom are experiencing a product like Blee for the first time.Our team operates from our downtown San Francisco office, with an additional location opening soon in New York City, while the majority of our staff is distributed between the Bay Area and NYC.The RoleWe are seeking an Implementation Manager who thrives at the intersection of technical complexities and customer relations. You will be responsible for overseeing end-to-end enterprise implementations from the signed contract to the platform go-live, collaborating closely with legal and marketing teams at some of the world's largest organizations.What You'll DoOwn complete enterprise implementations – Manage the process from contract signing to platform launch for legal and marketing teams.Conduct stakeholder mapping – Identify executive sponsors, key users, potential blockers, and champions within each client's organization.Build and manage implementation project plans – Establish milestones, assign owners, and set a weekly status cadence.Scope and sequence deployment – Determine the order of rollout across departments, regions, and use cases.Coordinate technical integrations – Oversee SSO, data flow configuration, API setup, and security reviews in collaboration with customer IT teams.Navigate organizational dynamics – Manage competing priorities among stakeholders to unblock implementation milestones and sustain project momentum.Create implementation-specific documentation – Develop configuration documents, initial training materials, and runbooks to support the rollout process.

At CLEAR, we are pioneering the secure identity landscape of tomorrow. Our goal is to enhance safety and convenience in both physical and digital realms. With over 38 million members and an expanding network of global partners, CLEAR’s identity platform is revolutionizing the way individuals navigate their daily lives, whether at airports, stadiums, or in everyday scenarios, by facilitating seamless experiences. The Senior Director of Member Care will spearhead the strategic direction, performance, and growth of CLEAR’s contact center operations, ensuring that the member's voice is resonant throughout the organization. Reporting directly to the Vice President of Member Experience, this pivotal leader will champion service excellence, scalability, and innovation within a predominantly remote workforce to enhance member satisfaction, retention, and overall business success.

About BrelliumAt Brellium, we are driven by a significant mission: to enhance the standard of care within the U.S. healthcare system. Our innovative AI-powered technology empowers healthcare providers to deliver safer, higher-quality care, initiating with the first real-time medical review platform aimed at addressing clinical and compliance risks before they affect patients.In the U.S., 1 in 20 individuals encounters a medical diagnostic or compliance-related error annually. Many providers lack the necessary time, staffing, and tools to address these issues, resulting in unnoticed discrepancies that compromise care quality and escalate clinical and financial risks.Brellium is committed to developing an AI-driven platform that assists providers in delivering safer and more consistent care by proactively mitigating risks and aligning patient visits with clinical best practices. Our aspiration is to equip every provider in the U.S. with the tools to offer clinically excellent, data-driven care at scale.Founded in 2021, Brellium has expanded to serve over 250,000 providers across all 50 states, utilizing our platform to enhance patient care while ensuring data-driven compliance. We are a Series A company with over $30 million in funding from distinguished investors including First Round Capital, Left Lane Capital, and Menlo Ventures.We are on the lookout for an Implementation Manager to assist our clients in behavioral health, ABA (autism care), hospice, home health, and nutrition in deploying our AI solutions. You will engage directly with C-suite executives from enterprise companies to maximize the utilization of Brellium’s offerings.This role might be for you ifYou are a dedicated professional eager to contribute to pioneering technology and flourish in a collaborative team environment. Working in the energetic atmosphere of Flatiron, New York City excites you. You have a keen interest in the convergence of AI and health tech and desire to be part of a progressive organization. As a creative problem solver with excellent communication skills, you thrive in a dynamic, in-person work setting, enjoy collaborating with both customers and engineering teams, and are motivated to impact lives positively.Your ResponsibilitiesIn the capacity of Implementation Manager, you will oversee a strategic portfolio of healthcare clients with an annual recurring revenue exceeding $0.5 million. The role demands robust enterprise relationship management abilities, the capacity to manage technical projects comprehensively, and proficiency in navigating complex organizational structures at the executive level. Your key responsibilities will include:Project Management:Create project plans to implement Brellium’s core offerings with our new clients...

About Us At Riskified, we empower businesses to accelerate their ecommerce growth by eliminating risk. Many of the world’s leading brands and publicly traded companies trust us for guaranteed protection against chargebacks, fraud prevention, and enhancing customer retention. Our AI-driven fraud and risk intelligence platform, developed by the largest team of ecommerce risk analysts and data scientists, analyzes individual interactions to provide real-time insights and decisions. We proudly partner with remarkable companies across various industries, including Acer, Gucci, Lorna Jane, GoPro, and many others. Our collaborative work environment fosters innovation and purpose, allowing us to create impactful products and experiences that matter. About the Role We are seeking an Implementation Project Manager to spearhead the onboarding journey for new merchants. This pivotal role requires you to be the primary accountability point for customer implementations, ensuring a seamless transition from integration kickoff to post-go-live stabilization. You will collaborate across various departments, including Sales, Integration, Analytics, Data Science, Product, and Merchant-facing teams to align efforts, mitigate risks, and deliver an exceptional onboarding experience for our high-value accounts. What You’ll Be Doing Project Leadership & Execution Manage the complete lifecycle of customer onboarding projects from initiation through 30 days post-go-live. Act as the sole point of accountability for project delivery, timelines, and results. Create and oversee detailed project plans, tracking dependencies across multiple teams. Implement a standardized Go-Live Checklist to ensure readiness for all high-value accounts. Stakeholder & Client Communication Serve as the central communication hub among internal teams, providing clear visibility into project status, risks, and next steps. Collaborate with Sales and Integration teams to manage merchant-facing communications regarding onboarding and technical requirements. Set clear expectations with stakeholders and ensure alignment throughout the project lifecycle.

About ValonAt Valon, we are pioneering the development of an AI-native operating system tailored for regulated finance, focusing initially on mortgage servicing. As a Series C company, we are supported by a16z and are committed to transforming industries that have long been deemed too complex for innovation.Instead of relying on outdated legacy systems, we took a unique route by establishing and managing our own mortgage servicing business, overseeing over $110 billion in loans. This initiative has equipped us with the insights necessary to create software that seamlessly operates within regulated environments.The results are remarkable: we have successfully turned mortgage servicing from a 0% margin business into one boasting margins exceeding 60%, all while significantly enhancing customer experience. Major enterprise contracts are now being rolled out across the industry.Our platform, ValonOS, integrates all processes into a cohesive and programmable system, ideally suited for the AI era. Through this unified system, AI agents not only automate tasks but also enhance operational efficiency continuously. Mortgage servicing is merely the starting point of our broader vision to revolutionize regulated industries and beyond.Position Overview: Implementation ManagerIn the role of Implementation Manager at Valon, you will spearhead the deployment of ValonOS, our cutting-edge AI-native operating system designed for complex, regulated operations. You will implement a high-touch model that combines exceptional software with excellent on-the-ground execution. As the Implementation Manager, you will ensure that multifaceted programs involving multiple stakeholders progress smoothly, maintaining clarity, speed, and trust. You will serve as the primary partner for clients on a day-to-day basis, while also coordinating with internal teams across Deployment Strategy, Engineering, Product, and Operations to deliver rapid and safe outcomes.

Join Highbeam in revolutionizing business banking and cash management!Our innovative platform integrates AI agents, automated financial workflows, and a suite of financial products designed to optimize efficiency and reduce costs for our clients.We are proud to support renowned brands that have collectively generated billions in sales, including Cuts, Tushy, NYON, Sabah, Still Here, Alice Mushrooms, Original Grain, and birddogs.Our dynamic team features alumni from Shopify, Square, Toast, Rippling, and McKinsey, bringing a wealth of experience and innovation.We are backed by $42M in equity funding from top venture firms including Acrew, FirstMark, Mayfield, and Two Sigma Ventures.Position OverviewWe are looking for a proactive and talented Implementation Consultant to be a vital part of the Highbeam team. In this pivotal role, you will ensure the effective development and deployment of our products and services tailored to meet customer expectations. Acting as a liaison between clients and our product team, you will apply your strategic insights and problem-solving abilities, particularly in Excel, to enhance our delivery processes. Your role will involve cross-functional collaboration and direct client engagement, particularly in guiding them through essential cash flow management procedures.This position requires in-person attendance in New York.

Role overview The Implementation Manager at healthee plays a key role in delivering health solutions for clients in New York, NY. This position leads the rollout process, working alongside teams from different parts of the company to ensure projects stay on schedule. Supporting clients throughout each stage is central to this role. Strong attention to detail and clear, effective communication are essential for success. What you will do Manage the end-to-end execution of health solution implementations for clients Coordinate with cross-functional teams to keep project delivery on track Guide and assist clients through every step of the implementation process Focus on improving client satisfaction and enhancing the user experience

Join Ramp as a Customer Success and Implementations Manager, where you will play a pivotal role in ensuring our clients achieve maximum value from our innovative financial platform. You will lead implementation projects, collaborate closely with clients, and drive strategies that enhance user engagement and satisfaction.Your expertise will be essential in guiding clients through the onboarding process, addressing their needs, and providing exceptional support to foster long-term success. This is a unique opportunity to contribute to the growth of a dynamic company dedicated to transforming business finance.

Job OverviewAs the Manager of Member Strategy and Growth at Clear, you will play a pivotal role in shaping our member engagement and expansion strategies. Your innovative ideas and strategic insights will directly influence our growth trajectory and enhance the member experience. This is an exciting opportunity to lead initiatives that drive member retention and acquisition in a dynamic environment.

About Clear Street: Established in 2018, Clear Street is a pioneering financial services firm dedicated to transforming the brokerage ecosystem. Our mission is to replace outdated infrastructure across capital markets with a modern, cloud-native clearing and custody system designed for today's intricate, global financial landscape. Our proprietary prime brokerage platform enhances market efficiency while prioritizing the reduction of risk, redundancy, and costs for our clients. We aim to develop a comprehensive source-of-truth platform for every asset class, in every country, and in any currency. By integrating top-tier product and engineering talent with seasoned finance professionals, we are building the fundamental elements necessary to thrive in today’s fast-paced market environment. The Role: As we expand our People Analytics capabilities, Clear Street is seeking a Senior People Analytics Analyst to report directly to the Head of HR Operations and Workforce Analytics. This role will be instrumental in shaping our People Analytics roadmap and will lead the execution of essential reporting and governance initiatives. Data Foundation Collaborate with Engineering to define the logic and requirements for a canonical HR data model. Translate business inquiries into precise metric definitions and structured data requirements, working alongside Engineering to operationalize these. Ensure data integrity by validating metrics and maintaining a comprehensive data dictionary for long-term scalability. Governance & Standards Establish core workforce metrics including headcount, attrition, hiring, and forecasting. Implement data governance practices across HR systems. Facilitate alignment on workforce metrics across HR, Finance, and executive reporting functions. Analytics & Reporting Design and deliver foundational dashboards for headcount, recruitment, and workforce planning, ensuring clarity, usability, and readiness for executive review. Partner with Finance to support workforce forecasting. Provide actionable insights to HR and senior leadership. The Team: This position is part of the People function under the Head of Operations and Workforce Analytics. We are committed to establishing modern, scalable infrastructure to support our growing financial services firm, avoiding the pitfalls of retrofitting outdated systems.

Join Clear as an Accounting Manager and lead our financial operations in a dynamic environment. In this pivotal role, you will oversee accounting functions, ensuring compliance with financial regulations while implementing best practices. You will collaborate with cross-functional teams to create accurate financial reports and manage the budgeting process effectively.

About UsThe Cyber Health Company equips individuals with a comprehensive toolkit and expert team dedicated to enhancing personal cybersecurity, ensuring online privacy, and fostering digital immunity, particularly for high-risk individuals.Our Membership program is primarily sponsored by organizations to aid their senior executives in securing their personal cybersecurity outside of the corporate realm. Much like traditional healthcare coverage, our services are employer-sponsored, while prioritizing privacy for each executive.Established in 2021, we have garnered investments from premier venture capital firms that supported the growth of iconic companies like Square, Airbnb, Uber, GitLab, Authy, and Digital Ocean. Proudly headquartered in New York City, we are at the forefront of cybersecurity innovation.Your Role as Implementation ManagerFacilitate Live Cyber Health Implementations - Engage directly with our Members beyond our application ecosystem. This involves setting up password management systems, securing iPhones, and conducting other privacy-centric service appointments via video conferencing. You will receive training on our workflows, and we expect thorough preparation to ensure each implementation is personalized and seamless. Efficient follow-up with Members is crucial, including documenting completed tasks and any adjustments to workflows.Implement Asynchronous Cyber Health Workflows - Beyond one-on-one interactions, you will enhance Members’ Cyber Health through asynchronous initiatives. This includes managing Google Maps privacy settings, opting out of marketing databases, and leveraging our Monitoring program for tailored alerts. As our knowledge base expands and threats change, you will be responsible for executing new workflows as they are developed.Care Planning and Presentations - Each Member receives a customized Care Plan, a prioritized list of proactive, risk-mitigating workflows. You will execute these plans, which may involve app usage, implementations, and asynchronous workflows. Personalizing each experience to ensure effective risk reduction is essential. Every year, you will also prepare presentations to review improvements in Cyber Health and outline expectations for the upcoming year.About YouCyber Health-Centric Mindset - You consistently make decisions with Cyber Health in consideration, prioritizing cybersecurity and privacy in all aspects.