Insurance Operations Lead

Join Camber as the Insurance Operations Lead, where you will play a pivotal role in enhancing the efficiency and effectiveness of our insurance operations. You will oversee operational initiatives, lead process improvements, and ensure compliance with industry regulations. Your expertise will help drive our strategic goals and elevate customer satisfaction.

About Alpaca HealthAt Alpaca Health, we empower clinicians to become entrepreneurs in the field of autism care. Our mission is to transition the power in healthcare from large, consolidated entities back to individual clinicians.We provide innovative AI-powered software, payer contracting, and comprehensive back-office infrastructure to help clinicians successfully launch and scale their own clinics. Our commitment is to tackle complex operational challenges that are crucial for families.We are rapidly expanding into new states and have raised over $14 million from prominent early-stage investors, including Core Innovation Capital, Adverb Ventures, and South Park Commons. Our growth trajectory is impressive, serving hundreds of patients while achieving a 30% month-over-month growth rate. Role: Strategy and Operations LeadWe are seeking a Strategy and Ops Lead who can navigate the complexities of insurance processes. In this role, you will transform disorganized insurance feedback into streamlined processes and scalable systems, bridging operations and product to leverage technology for standardizing workflows and enhancing execution reliability.Ideal candidates will be detail-oriented, finding intrigue in unusual edge cases rather than being deterred by them.What You’ll DoManage Prior Authorization OperationsOversee daily workflows for prior authorizations across various providers and payers, partnering with them to resolve issues and ensure timely submissions and approvals.Enhance the Prior Authorization SystemCollect and analyze provider feedback to pinpoint process failures, translating insights into product and workflow enhancements that boost approval rates and processing speed.Standardize Payer RequirementsDevelop and maintain an organized repository for payer-specific documentation requirements, continuously refining standards to minimize denials and rework.Oversee Reassessments and Authorization TimelinesMonitor authorization periods and reassessment deadlines for patients, ensuring proactive renewals to avoid gaps in care and revenue loss.Research Complex Payer PathwaysExplore and operationalize single case agreements and out-of-network billing strategies, crafting playbooks for unique cases and non-standard payer situations.

We are seeking a detail-oriented Insurance Operations Associate to join our dynamic team at Camber in New York. In this role, you will play a crucial part in supporting our insurance operations by ensuring the efficient processing of claims and maintaining high standards of customer service.

COMPANY OVERVIEWKKR & Co. Inc. is a premier global investment firm specializing in alternative asset management, capital markets, and comprehensive insurance solutions. KKR is committed to delivering exceptional investment returns through a patient and disciplined approach, leveraging top-tier talent, and fostering growth within its portfolio companies and the communities it serves. The firm manages investment funds focused on private equity, credit, and real assets, and collaborates with strategic partners overseeing hedge funds. KKR’s insurance subsidiaries provide retirement, life, and reinsurance products, managed by Global Atlantic Financial Group. References to KKR’s investments may encompass the activities of its sponsored funds and insurance subsidiaries.Team Overview – Client and Product Services (CAPS)The Client and Product Services Team (CAPS) plays a pivotal role in enhancing KKR’s distribution and client retention strategies by effectively messaging and positioning the firm’s offerings through various information requests, including RFPs and RFIs, aimed at both existing clients and prospective partners. The team is dedicated to creating impactful content that aligns with the firm’s growing suite of offerings.Position OverviewThe Principal, Insurance and Operational Due Diligence will oversee and manage KKR’s operational due diligence process across institutional investors, consultants, and prospective clients. This key role will facilitate operational due diligence inquiries, materials, and meetings, ensuring precise and consistent communication of the firm’s operational infrastructure, governance, risk management, and controls.The Principal will also lead the coordination and completion of firm-level operational due diligence questionnaires and will assist in facilitating operational due diligence meetings with institutional clients and consultants.Additionally, this role will support diligence coverage for the firm’s Insurance and Reinsurance investment solutions, encompassing the preparation and coordination of RFPs, RFIs, and due diligence questionnaires.

At Prosper Health, we are dedicated to enhancing the lives of autistic and neurodivergent adults by providing innovative mental health solutions.Over the last 25 years, the number of autism diagnoses has increased significantly, yet autistic adults continue to be largely underserved. This neglect has resulted in alarming outcomes, including high rates of concurrent mental health issues and reduced life expectancy. Prosper Health is committed to changing this narrative.We offer specialized mental health services for autistic adults that are covered by insurance. Our approach has empowered tens of thousands to receive their first autism diagnosis, collaborate with neurodivergent-affirming therapists, and foster a sense of community. Our results significantly surpass traditional care methods, showing marked improvements in mood, anxiety, and overall quality of life.As we continue to grow—tripling our growth rate year over year and achieving mid-double-digit millions in revenue with thousands of active clients and over 400 clinicians—we are a high-ownership, mission-driven team pioneering unprecedented solutions for autistic and neurodivergent adults.The RoleWe are seeking a Strategy and Operations Lead to oversee Prosper Health’s assessment business from start to finish.Our autism assessment service has revolutionized the diagnostic process for neurodivergent adults by making high-quality evaluations widely accessible. The assessment is a crucial moment for our clients, and your role will be vital in maintaining the highest clinical standards as we scale.Assessments are a key driver for Prosper and serve as a significant strategic differentiator. In the coming years, we aim to expand our assessments from thousands to hundreds of thousands annually, all while enhancing clinical quality, rigor, and client support.You will work closely with both company and clinical leadership to ensure the ongoing success of the assessment business, including broadening the range of conditions we assess, enhancing psychologist support, fortifying clinical quality systems, streamlining assessments, and developing the infrastructure needed to support our expanding clinician network.

As the Business Operations Lead at rain, you will play a pivotal role in driving operational excellence and strategic initiatives across our organization. You will collaborate with cross-functional teams to optimize processes, enhance productivity, and implement innovative solutions that support our growth and success.

Role Overview Harvey is hiring an Operations Lead, Strategy in New York. This role focuses on guiding strategic projects that improve how the company operates and supports its long-term goals. The Operations Lead will play a key part in refining processes, aligning teams, and helping the organization work more efficiently. What You Will Do Lead strategic initiatives that strengthen operational effectiveness Shape and improve frameworks for how the company operates Work closely with leadership to ensure operations match business objectives Drive meaningful changes that support company growth Location This position is based in New York.

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

Rockstar is seeking a passionate and innovative leader to join a prominent digital healthcare company dedicated to enhancing support for neurodivergent adults in their care, community, and daily lives. This organization is highly ambitious and mission-driven, emphasizing first-principles thinking, a meritocratic culture, and providing individuals with genuine ownership and responsibility. With a streamlined structure and a remote workforce, they can operate swiftly while upholding exceptional clinical standards within a nurturing and considerate environment.The RoleThe Strategy & Operations Lead will oversee the entire assessment business, playing a crucial role in the company's mission. Their autism assessment initiative has revolutionized diagnostic processes for neurodivergent adults, making high-quality evaluations widely accessible. As a pivotal moment for clients, the Lead will ensure the delivery of an outstanding experience that adheres to the highest clinical standards as the company scales.Assessments are a primary driver for the company and a significant strategic advantage. Over the next few years, the organization aims to expand from thousands to hundreds of thousands of assessments annually while enhancing clinical quality and efficacy, setting clients up for success.The Lead will collaborate closely with both organizational and clinical leadership to foster the ongoing success of the assessment business. Responsibilities include broadening the range of conditions assessed, improving psychologist support, reinforcing clinical quality systems, optimizing assessment efficiency, and establishing the necessary infrastructure to accommodate a rapidly growing clinician network.Your ResponsibilitiesOversee the operational performance of the assessment function, managing the delivery model, monitoring outcomes, and driving continuous improvement.Lead strategic initiatives that further the clinical mission, including cross-functional projects that expand clinical offerings, reduce assessment cycle times, and enhance post-assessment recommendations and support.Define and implement scalable clinical quality measures in collaboration with clinical leadership, transforming clinical standards into quantifiable processes and frameworks.Develop systems that facilitate clinical scaling, documenting successful practices, designing repeatable workflows, and implementing operational infrastructure to support growth.Guide and align a team of clinical experts, serving as a vital operational bridge across the organization while establishing clear priorities and rhythms for the clinical team.

Join our dynamic team at dev2 as an Insurance Agent and play a vital role in providing exceptional service to our clients. You will be responsible for advising clients on insurance products that best suit their needs, ensuring they have the coverage necessary to protect their assets and manage risks effectively.Your primary responsibilities will include prospecting new clients, conducting needs assessments, and presenting tailored insurance solutions. We are looking for a self-motivated individual with a strong sales acumen and a commitment to client satisfaction.

About UsAt Simile, we believe that critical decisions should be informed by data and insights, not left to chance. Our revolutionary AI simulation of society enables organizations to model human behavior with unprecedented accuracy, empowering them to make informed choices before they act.With $100 million in funding from notable investors such as Index Ventures and leading AI experts like Andrej Karpathy and Fei-Fei Li, we are at the forefront of AI-driven innovation, helping companies navigate complex scenarios, from financial forecasting to policy testing.Your RoleWe are looking for a Finance & Operations Lead who will take charge of establishing robust financial and operational frameworks as we scale following our Series A funding. You will bring your expertise in creating best-in-class financial systems and processes, starting from a solid assessment of our current infrastructure.In this pivotal role, you will collaborate with leadership to refine our operational strategies and oversee the implementation of your recommendations, ensuring that we build a sustainable and efficient finance function.Key ResponsibilitiesFinance Systems & Controls: Evaluate existing financial and operational systems, develop a strategic roadmap, and lead the selection and deployment of necessary tools.Financial Operations: Manage the chart of accounts, oversee the closing process, financial reporting, AP/AR workflows, vendor payments, and expense management.External Partnerships: Act as the main point of contact for external accountants, tax advisors, and auditors, ensuring effective communication and timely deliverables.

About PlaygroundAt Playground, our mission is to make high-quality child care accessible to everyone. We have developed a state-of-the-art software solution to streamline all aspects of managing a child care business, allowing providers to concentrate on delivering exceptional care—the irreplaceable human touch—while our software handles the administrative tasks. Our goal is to create a child care management platform that alleviates the burden of operational responsibilities for center managers.Currently, Playground is at a pivotal moment, ready to accelerate our growth. After securing significant funding and multiple state contracts, we are collaborating with thousands of schools nationwide. Our founders have been recognized as part of Forbes’ 30 Under 30.We are a proactive team of problem solvers eager to tackle large-scale, intricate projects. If you are passionate about addressing impactful challenges in a dynamic startup environment and wish to partner closely with company leadership to cultivate operational excellence, we invite you to apply!

Overview: Join Listen Labs as a Client Operations Lead, where you will play a crucial role in driving the efficiency of our research delivery process. Your primary responsibility will be to ensure that every study is executed on schedule, meets specifications, and maintains exceptional quality. You will be the main point of contact for our valued customers on the East Coast and in Europe.About Listen Labs: Listen Labs is an innovative AI-driven research platform that empowers teams to extract insights from customer conversations in a matter of hours rather than months. We assist our clients in analyzing dialogues, identifying core themes, and making informed product decisions swiftly.Why Join Us?Exceptional Team: Our founders are seasoned entrepreneurs with a successful AI exit and experience from leading companies like Jane Street, Twitter, Stripe, and Goldman Sachs.Rapid Growth: We are a dynamic 40-person team, backed by Sequoia, achieving a remarkable growth from $0 to a $14M run-rate in less than a year.Industry Impact: We’ve secured major enterprise clients, including Google, Microsoft, and Nestlé, showcasing our growing traction across various sectors.High Performance: Our unique product attributes contribute to an industry-leading win rate.Market Validation: We consistently acquire clients across segments, with significant contracts leading to rapid expansions.Viral Product: Our interviews reach thousands, promoting organic growth and attracting interest from Fortune 500 companies.Key Responsibilities:Manage operational delivery for multiple concurrent research studies, ensuring all timelines are met.Oversee incoming studies, ensuring they are adequately scoped and staffed for smooth progression.Collaborate with research panels to recruit and confirm participants under tight deadlines.Act as the primary operational contact for East Coast and European clients, providing updates, managing expectations, and identifying potential risks.Maintain high-quality standards throughout the research process.Engage actively in cross-functional communication via Slack and other workflows.

Join our innovative team at rain as an AI Operations Lead. In this pivotal role, you will drive the implementation and optimization of AI technologies across our operational processes. Your expertise will shape how we leverage AI to enhance operational efficiency and deliver exceptional results.As a leader, you will collaborate with cross-functional teams to identify opportunities for AI integration, establish best practices, and ensure alignment with our strategic goals. This is a unique opportunity to make a significant impact in a rapidly evolving field.

Galaxy Digital Services is seeking an experienced Insurance Manager to oversee insurance operations for its growing data center construction portfolio in New York, NY. This position focuses on managing insurance broker relationships and ensuring effective coverage across all data center workflows. Role overview This Insurance Manager role centers on the full spectrum of insurance needs for data center construction projects. The position requires more than five years of experience in the construction sector, with a strong background in managing insurance operations. The manager will guide strategies for assessing, selecting, implementing, and maintaining insurance coverage, ensuring that operations remain efficient, compliant, and closely aligned with business objectives. The environment is high-growth and expects institutional rigor in every aspect of insurance management. Key responsibilities Oversee all insurance broker relationships for the Data Centers Business. Lead the team in developing and executing strategies for insurance coverage across data center construction workflows. Ensure insurance operations meet compliance standards and support business goals. Requirements Over 5 years of experience in insurance management within the construction sector. Demonstrated ability to operate in a high-growth, fast-moving environment. Experience bringing institutional rigor to insurance operations. What defines success at Galaxy Pursue excellence in every assignment. Be selective to ensure effectiveness. Maintain high alignment with loose coupling. Encourage open disagreements and promote independent decision-making. Contribute to assembling exceptional teams. Galaxy Digital Services operates at the intersection of finance and technology, supporting institutions, startups, and developers in the digital asset and data center space. The company values innovation, transparent feedback, and a mission-driven mindset.

Join Our Dynamic Team at AirOpsAt AirOps, we are pioneering the first comprehensive content engineering platform tailored for the AI-driven era. In a rapidly evolving landscape where traditional search methods are being replaced by AI technologies, our mission is to ensure brands not only get discovered but remain relevant. Over the past year, we've seen a remarkable 5x growth in revenue, empowering marketing teams from top companies like Ramp, Chime, Carta, and Rippling to transform content quality into a lasting competitive edge.Our innovative platform empowers marketers to expertly navigate the new discovery landscape, prioritize impactful opportunities, and craft precise, brand-aligned content that garners recognition from AI and trust among users. Supported by esteemed investors such as Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are developing intelligent systems designed to uplift the next generation of marketing leaders. AirOps operates from vibrant locations in San Francisco, New York, and Montevideo.The OpportunityWe are in search of a unique individual: a recruiting operations specialist who possesses an engineering mindset. In this role, you'll be responsible for designing, constructing, and maintaining the automated frameworks that drive our entire talent acquisition process. You will thrive at the intersection of sourcing, operations, and engineering, where your contributions will make a significant impact.While traditional recruiting operations focus on scaling processes, we are looking for someone who can scale human potential.Your Key ResponsibilitiesDevelop Automated Sourcing Bots to Generate Talent PipelinesWe require a steady stream of over 10 qualified candidates weekly for each active search across more than 8 roles. You'll utilize tools like Clay, Claude Code, Cursor, v0, or any suitable technology to establish automated sourcing bots featuring multi-channel engagement sequences, quality dashboards, and continual optimization processes.Create a Market Intelligence Alert SystemIt's crucial to receive immediate notifications regarding competitor hiring/firing, availability of top candidates, or shifts in compensation trends. You'll set up an automated system to monitor competitor LinkedIn pages, job boards, and relevant news outlets, with alert mechanisms that respond to key talent signals and deliver real-time updates via Slack.Establish Our Internal Referral and Backchannel DatabaseOur team boasts over 1,000 first-degree connections that could serve as referrals or backchannels. Your task will be to create an automated system that maps all employee LinkedIn connections, cross-referencing candidates for warm introductions and surfacing backchannel opportunities through Slack.Streamline Interviewer and Candidate PreparationTo enhance efficiency, you'll automate the preparation processes for both interviewers and candidates, ensuring all parties are well-prepared and aligned.

The future of AI — whether in training or evaluation, classical ML or agentic workflows — begins with high-quality data.At HumanSignal, we are developing a cutting-edge platform that facilitates the creation, curation, and evaluation of data. Our tools empower leading AI teams to fine-tune foundational models and validate agent behaviors, ensuring that models are based on genuine real-world signals rather than noise.Our open-source product, Label Studio, has emerged as the de facto standard for data labeling and evaluation across diverse modalities — from text and images to time series and agents in environments. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for teams dedicated to advancing AI systems.Label Studio Enterprise enhances this foundation with essential features for security, collaboration, and scalability, supporting mission-critical AI pipelines — from training datasets to evaluation test sets and continuous feedback loops. We were pioneers before foundation models became mainstream, and with AI's transformative impact growing, we are committed to leading this revolution. If you are passionate about empowering AI teams to build smarter and more accurate systems, we invite you to join us.Position Overview: As the Operations and Delivery Lead at HumanSignal, you will play a pivotal role in our mission to revolutionize AI development through our Data Creation Laboratories. Here, we produce specialized datasets that drive innovative AI applications for frontier labs and Fortune 500 enterprises. You will act as a vital connector among Engineering, Product, and Design, designing and scaling systems, processes, and operational frameworks that facilitate hyper-growth. From managing knowledge in Notion to optimizing cross-functional delivery, your efforts will enhance product development speed, quality, and predictability. This is a high-impact role ideal for someone who excels at the intersection of product, people, and processes, embodying the entrepreneurial spirit of a founder alongside the disciplined execution of a world-class operator to turn visionary ideas into reality at one of the most exciting companies in AI infrastructure.

Blossom Health is seeking a GTM Revenue Operations Lead based in New York City. This position plays a central part in shaping the company’s growth and supporting operational improvements across the business. Role overview The GTM Revenue Operations Lead oversees revenue operations and works closely with multiple teams to keep the go-to-market strategy coordinated and efficient. This role focuses on optimizing processes that impact revenue and on supporting scalable growth initiatives. What you will do Collaborate with cross-functional teams to align on go-to-market plans Analyze and improve revenue generation processes Support efforts to enhance the customer experience Apply strategic and analytical thinking to drive operational excellence Location This role is based in New York City.

At Seven Research, we are a pioneering quantitative research and technology firm dedicated to solving intricate challenges in the global marketplace. Our dynamic team utilizes cutting-edge resources, emphasizing a blend of technical rigor and creativity to drive sustainable performance. We believe that our people are our greatest asset. To support our growth, we are seeking a talented People Operations Lead who will be responsible for designing and managing the framework necessary to attract, nurture, and retain exceptional talent within a fast-paced and collaborative setting. About the Role This role offers significant impact and ownership at the heart of our people operations. You will oversee essential people functions, contributing to the development of systems, processes, analytics, and programs that enhance our hiring, onboarding, employee experience, talent development, and organizational scalability. You will collaborate directly with leadership and work closely with hiring managers to influence how a high-performing, talent-rich organization recruits, develops, and supports its workforce. We are in search of an individual who embodies operational excellence, demonstrates sound judgment, possesses analytical skills, and has a genuine passion for building effective solutions. The ideal candidate is comfortable with hands-on operations while designing processes that will grow alongside the organization. Key Responsibilities HR Operations & People Infrastructure Take ownership of and enhance core people processes, including employee records, onboarding, offboarding, compliance documentation, benefits administration, and HR systems. Develop and optimize scalable people operations infrastructure, comprising workflows, policies, templates, documentation, reporting routines, and process controls. Oversee HR vendors, benefits partners, systems providers, and external advisors. Identify and implement opportunities to automate and streamline operational workflows. Recruiting, Onboarding & Employee Experience Enhance the recruitment process for highly selective technical, research, and engineering positions. Partner with hiring managers to facilitate interview processes, candidate communication, scheduling, feedback collection, and offer logistics. Create a polished and thoughtful candidate experience that aligns with the firm’s values. Design and refine onboarding programs that enable new hires to quickly become productive and engaged. Talent Development & People Programs Assist in the design and execution of performance management, feedback, and review processes...

Join Crosby as the Founding IT & Security Operations Lead, where you will play a pivotal role in establishing and leading our IT and security operations. You will be responsible for developing robust security protocols, overseeing IT infrastructure, and ensuring the seamless operation of our systems. This is an exciting opportunity to influence the direction of our technology strategy and develop innovative solutions to enhance our security posture.