Junior Experience Strategist

RAPP is hiring a Junior Experience Strategist in New York. This entry-level position supports the creation of customer experiences that strengthen brand loyalty and engagement. Role overview The Junior Experience Strategist works closely with cross-functional teams to help develop strategies that connect brands with their audiences. Expect to collaborate on projects that aim to improve how customers interact with products and services. What you will do Assist in shaping strategies that drive customer engagement Work alongside team members from different departments Contribute ideas and support the execution of projects focused on customer experience Who should apply This role suits innovative thinkers who are eager to learn and ready to make an impact on customer-focused projects. Collaboration and a willingness to contribute to team goals are key.

Join RAPP New York as an Experience Strategist!About Us:At RAPP, we are pioneers in precision marketing, transforming growth through empathy and innovation. We are a global agency that harnesses the power of data, creativity, and technology to propel our clients forward. Our unique approach champions individuality, tailoring strategies to meet the specific needs, beliefs, and aspirations of consumers.We take pride in fostering an inclusive workplace that prioritizes personal well-being.Our Methodology:Our team of fearless superconnectors crafts value from personal brand experiences, focusing on connected data, content, and decision-making. Our data analysts pinpoint customer identities, our strategists uncover desires, and our talented technologists and creatives bring it all to life, enabling authentic connections for our clients.As part of Omnicom's Precision Marketing Group, RAPP comprises over 2,000 creatives, strategists, technologists, and marketing scientists across 15+ global markets.Your Role:We seek a strategic thinker with experience in marketing, advertising, customer experience, or CRM. A passion for engaging brands and a knack for generating fresh ideas are essential. You will collaborate across diverse accounts, initially focusing on the automotive sector, delivering innovative strategies that result in impactful outcomes.Your Responsibilities:Develop comprehensive CRM strategies to engage consumers throughout their brand journey, utilizing various channels such as web, email, mobile, direct mail, and social media.Conduct primary research and analyze third-party data to extract insights that inform strategic initiatives and creative briefs.Craft compelling, insight-driven narratives by translating complex strategies and data into clear, visually engaging stories that foster alignment and inspire creativity.Create and communicate creative briefs to internal teams, inspiring exceptional work.Formulate content and communication strategies that personalize engagement at scale for different customer segments.

Role overview The Senior Experience Strategist at RAPP in New York plays a key role in designing customer journeys that strengthen brand loyalty and encourage deeper user engagement. This position blends creative thinking with analytical insight to craft solutions that advance business objectives. What you will do Create strategies aimed at enhancing customer experiences and building stronger brand relationships Work closely with colleagues from various disciplines to transform insights into practical plans Study market trends and consumer behavior to guide strategic recommendations Make sure experience strategies support overall business goals

Join Our Team as a Client Experience StrategistAt Arch, a cutting-edge Series B financial technology firm based in New York City, we are revolutionizing the management of private investments. Our innovative platform enhances accessibility and understanding, transforming the investing experience across diverse asset classes.Private investments—encompassing venture capital, hedge funds, and private equity—constitute approximately 25% of the investment landscape. Traditionally, managing these investments is burdensome, relying on cumbersome spreadsheets and disorganized files that lead to inefficiencies and errors. Arch addresses these challenges by consolidating data, documents, and insights into a singular platform. Our mission is to save our clients time and empower them to make informed investment decisions, ultimately yielding superior financial results.As a rapidly expanding team of over 200 professionals, we proudly serve more than 400 clients, including some of America's largest banks and financial institutions. Our growth trajectory has seen us more than double in size annually since our inception, and we are eager to bring on new talent across all departments as we continue to scale.Your RoleWe are on the lookout for a Client Experience Strategist to cultivate and enhance our client relationships. This pivotal role involves post-onboarding account management, ensuring that clients receive the highest standard of service and support. As one of our early team members, you will play a crucial part in shaping and expanding our Client Experience team as we extend our reach to new users.

This is not your typical marketing role.We’re in search of a visionary sales content strategist.Join us at 30 Minutes to President’s Club, the leading media company in sales, renowned for our award-winning podcast, newsletter, and international bestselling book.If you are passionate about:Creating a compelling segment like “12 Questions for a $100M+ CRO” for the top sales podcastAssembling an impressive roster of sales leaders to contribute to the leading sales newsletterDesigning an engaging cold call teardown for an audience of over 2000 sales professionalsLaunching our next international bestseller with a goal of selling 100,000 copies in a year…Then you are in the right place. Continue reading.You will transform the experiences of top sellers into actionable, step-by-step insights:Director of Podcasts, YouTube, and More: From live cold calling sessions to course launches, you will help shape and storyboard innovative concepts that make learning about sales genuinely enjoyable.Lead Writer for our Blog & Toolkits: You will guide top sales professionals and thought leaders to craft articles for the #1 sales newsletter globally, converting their experiences into practical 30MPC insights.Additional Responsibilities: Whether launching our next training course, developing boundary-pushing sponsored content, or planning a YouTube series, your role will be to bring engaging 30MPC content to life.You are either a “seller aiming to transition to marketing” or a marketing professional within sales tech, equipped with these skills:3+ years of sales experience in a fast-paced tech environment is required.Analytical Skills: You can dissect a cold call or a discovery call step-by-step, complete with talk tracks.Creative Vision: You have a flair for content creation and are excited about exploring unique formats on platforms like YouTube.Exceptional Writing Skills: You are eager to convert ideas and interviews into engaging, concise blog posts.

About JuniorAt Junior, we are innovating the investment research landscape by developing advanced LLM-powered tools tailored for private market investors. Our clientele features some of the globe's leading private equity and consulting firms, collectively managing investments worth billions each year. We pride ourselves on being a profitable and bootstrapped enterprise, currently expanding our dynamic team of 24 across our London and NYC offices.Discover more about our mission and values here. Role DescriptionIn your role as a Backend Engineer, you will play a pivotal part in constructing and enhancing the systems that drive our AI-powered research platform. This systems-level position is perfect for engineers passionate about data flows, orchestration, and optimizing performance across intricate distributed systems.As one of our initial engineering team members, you will enjoy the distinctive chance to:Deliver results swiftlyDesign and scale backend systems that facilitate high-throughput LLM interactions, vector search, and multi-agent orchestration.Integrate AI infrastructure across various model providers, databases, and internal APIs to develop cohesive and effective systems.Take charge of reliability and observability, aiding in the evolution of our database (Postgres / ClickHouse) and job orchestration systems.Prototype innovative backend functionalities (retrieval pipelines, caching layers, async task queues) that empower quicker and smarter development.Influence our engineering culture About YouWe seek product-oriented backend engineers who:Are based in NYC, as we operate 5 days a week in-person.Are enthusiastic about the convergence of AI infrastructure and systems design.Have a track record of leading projects from inception to completion.Are eager to participate in product decisions.Possess proficiency in our technology stack: Next.js, TypeScript, PostgreSQL.Feel that there is always room for faster development.

About Junior Junior builds LLM-powered tools that support investment research for top deal teams. Our clients include several of the world’s largest private equity firms, Big 4 professional services, and leading consulting companies, organizations that collectively manage billions each year. We are a profitable, bootstrapped company with about 28 team members in London and New York. In 2025, we achieved 10x revenue growth and are on track for another 2-3x increase this year. Junior’s platform helps clients save an average of 10 hours per week, and we are expanding into sectors like investment banking, hedge funds, and research firms. Role Overview: Data Analyst This is Junior’s first dedicated data analyst role in New York City. The person in this position will build the foundation for analytics across the company, providing insights that clarify what drives user engagement, customer retention, and business growth. This role goes well beyond generating dashboards. The analyst will influence decision-making at a fast-growing AI startup, taking on a highly visible and impactful position from day one. Sample Projects Feature Adoption & Engagement Analysis: Examine how different features are used, segmenting by firm type, user role, and tenure. Deliver insights to the Product team for prioritization. Churn & Health Scoring: Build models that flag accounts at risk of churn, using product usage data to alert Customer Success before issues escalate. CRM Data Quality & Enrichment: Audit and improve CRM data. Develop pipelines to sync CRM with product usage, ensuring Sales has accurate account information. Sales Funnel Analysis: Map the acquisition funnel from first contact to closed deals. Identify bottlenecks and link product usage patterns to conversion rates. Executive Reporting: Create a weekly data summary for leadership, covering revenue, usage, pipeline health, and key anomalies. Move from ad hoc spreadsheets to automated reporting. What We’re Looking For We seek a data analyst who enjoys using data to shape business decisions and improve products. Candidates who thrive in a startup setting and want to make a visible impact will feel at home here.

About JuniorAt Junior, we are revolutionizing investment research with innovative, LLM-powered tools specifically designed for private market investors. Our clientele includes some of the top 10 private equity and consulting firms globally, managing investments worth billions each year. We are a profitable, bootstrapped startup with a dynamic team of 24 based in London and New York City, and we celebrated a remarkable 10x revenue growth in 2025.Discover more about our mission and values here. Role DescriptionWe are seeking a passionate and driven Product Manager to take charge of our core research workflow and help establish a dedicated product team to create 0-1 add-on products. This individual contributor role will involve managing daily product execution, collaborating closely with Customer Success, users, engineering, and design teams on specifications and trade-offs, overseeing quality assurance, and ensuring frequent product launches. The ideal candidate will have substantial opportunities for growth into a leadership position as our company expands. What you’ll doLead the roadmap and execution for the core research workflow.Engage closely with Customer Success and users to identify workflows, pain points, and define what excellence looks like.Collaborate with Engineering and Design to prioritize, scope, and expedite shipments.Drive QA and release readiness through testing plans, bug triage, launch checklists, and iteration strategies.Maintain alignment among stakeholders (founders, engineering, design, Customer Success) through effective, high-impact communication.Participate in sales and Customer Success calls to demonstrate the product and new features, clearly articulate capabilities, and translate customer needs into product priorities. What success looks likeIncreased shipping velocity (more high-quality releases and faster iteration loops); our aim is to launch one major new feature each week.Improved adoption of new features and modules (ensuring users discover, utilize, and continue using them).Enhanced customer responsiveness (faster feedback leading to clearer decisions and timely shipping of fixes and improvements).

About JuniorAt Junior, we are at the forefront of innovation, creating state-of-the-art tools powered by Large Language Models (LLMs) that enhance the investment research process for private market investors. Our clientele includes several of the top 10 private equity and consulting firms globally, collectively managing investments worth billions annually. As a profitable, bootstrapped startup, we are expanding our talented team of 24 professionals located in London and New York City.Discover more about our mission and values here. Role DescriptionAs one of our pioneering AI/ML engineers, you will have the unique opportunity to:Engage in innovative projects that blend LLMs with traditional machine learning techniques.Develop novel ideas for research synthesis utilizing NLP techniques and demonstrate their business impact.Collaborate closely with external partners to accelerate our growth trajectory.Influence product decisions, strategic direction, and prioritization.Help shape our engineering culture and practices.With over 20 enterprise clients already onboard and tens of thousands of interactions on our platform, there is ample data to analyze and enhance. Sample ProjectsCreate a search ranking algorithm that leverages user interaction signals alongside semantic and PostgreSQL-based text search to enhance relevance and accuracy.Develop a proprietary prompt system that continuously refines prompts and outputs based on production signals and human feedback.Open source a benchmark for evaluating LLM outputs specifically for investment research tasks.Design a deduplication system that utilizes in-app signals and external data sources for accurate entity resolution from speech-to-text outputs.Construct a custom knowledge graph for each research sprint, transforming unstructured interview data into actionable insights while dynamically integrating relevant data.

About JuniorAt Junior, we are revolutionizing the investment research landscape with innovative LLM-powered tools designed specifically for private market investors. Our clientele includes some of the world's leading private equity and consulting firms, collectively managing billions in annual investments. As a profitable and bootstrapped startup, we pride ourselves on our dynamic team of 24 professionals located in both London and New York City.Discover more about our mission and values here. Role OverviewAs one of our inaugural engineering team members, you will have the exceptional chance to:Rapidly deliver high-quality featuresConceptualize and develop new methods for interacting with technologyEngage in pioneering projects involving LLMsCollaborate closely with our partners to drive growthInfluence product direction and prioritize initiativesHelp shape our engineering culture from the ground up Sample ProjectsDevelop innovative products to integrate diverse research inputsCreate a voice-to-voice survey tool that autonomously performs high-volume research tasks with minimal latencyLaunch a mobile application from the ground up within three weeksConstruct segmented knowledge graphs from the transformation of unstructured into structured dataDesign an AI-native CRM system linked to the aforementioned knowledge graph About YouWe are searching for product-focused full-stack engineers who:Are based in NYCAre enthusiastic about making substantial contributions to product strategyPossess excellent communication abilities and enjoy client interactionAre skilled in our technology stack: Next.js, TypeScript, PostgreSQLBonus points for experience in developing and designing AI-driven products!Are driven to build rapidly and efficiently

About JuniorAt Junior, we are pioneering advanced LLM-powered tools designed to revolutionize the investment research process for private market investors. Our clientele includes some of the top 10 private equity and consulting firms worldwide, managing investments worth billions annually. As a profitable and bootstrapped company, we have a vibrant team of 24 based in London and New York City.Discover more about our mission and values here. Role DescriptionAs one of our inaugural engineering interns, you will have the unique chance to:Rapidly deploy solutionsDesign and develop innovative methods for interacting with technologyEngage in pioneering projects that utilize LLMsCollaborate intimately with external partners to drive our expansionInfluence product strategy, direction, and prioritizationHelp cultivate our engineering culture Project HighlightsDevelop new innovative products at Junior to incorporate a wider array of research inputsCreate a voice-to-voice survey tool with ultra-low latency capable of autonomously performing large-scale research tasksConstruct a mobile application from the ground up in just 3 weeksBuild segmented knowledge graphs to transform unstructured data into structured formatsDevelop an AI-native CRM system linked deeply to the aforementioned knowledge graph About YouWe seek product-oriented full-stack engineers who:Reside in NYCAre motivated to participate in product decisionsPossess excellent communication skills and an interest in client-facing rolesAre skilled in our tech stack: Next.js, TypeScript, PostgreSQLBonus points for experience in designing and building AI-powered products!Have a strong desire to accelerate development processes

About JuniorAt Junior, we are at the forefront of developing innovative LLM-powered tools designed to enhance the investment research experience for private market investors. Our esteemed clientele includes some of the world's leading private equity and consulting firms, responsible for managing billions in investments annually. As a profitable and bootstrapped company, we boast a dynamic team of 17 members operating out of London and New York City.Discover more about our mission and values here. Role DescriptionAs our inaugural NLP/ML hire, you will have the exceptional chance to:Transform product and business requirements into applied ML/NLP solutions, generating innovative research synthesis concepts and validating their business impact through rapid prototyping.Design and enhance retrieval, search, and ranking algorithms by integrating semantic embeddings, behavioral signals, and structured database queries, while also creating custom reranking models.Fine-tune SLMs/LLMs for tasks requiring high accuracy and low latency such as classification, query rewriting, summarization, and personalization.Utilize advanced alignment and reliability methodologies (e.g., DPO, fine-tuning strategies, evaluation-driven iteration) to elevate user experience and trust.Experiment with summarization and synthesis techniques to convert extensive sets of unstructured interview notes into actionable insights.Engage in product decisions, direction, and prioritization.Influence our engineering culture.With over 20 enterprise clients already onboard and tens of thousands of interactions on our platform, there is ample opportunity for data enhancement and innovation. About YouWe seek product-oriented ML engineers who:Are based in NYC.Possess a solid background as an NLP/ML researcher with expertise in RAG, LLMs, and Generative AI pipelines.Have a proven track record in building production-grade ML systems, including search, information retrieval, and structured outputs.Exhibit excellent communication skills and are eager for a client-facing role.

Lead Growth Strategist Customer Experience · New York City Full-time NYC-based $145,000–170,000 Hello! I'm Lisa, the leader of the Customer Experience team at Mutiny. Our team is responsible for the most critical metrics in our business: time to value, customer retention, and the growth of our customer base. Above all, we are deeply passionate about our customers. We strive to ensure that every interaction leaves our clients feeling empowered and knowledgeable about our products, making their experience with Mutiny truly unique compared to other vendor relationships. As the core of the Customer Experience team, we are both creators and custodians of our culture. We set the standard for what it means to work in Customer Experience at Mutiny, crafting the foundational DNA that will be passed down to future team members. I am looking to hire our first Lead Growth Strategist—a role that merges senior-level customer ownership with the operational prowess of someone prepared to build and lead a team. Our clients are among the fastest-growing B2B companies globally, including notable names like Snowflake, Figma, and GitLab, among others. They are ambitious, quick-moving, and require a partner who drives them to excel rather than just maintaining status quo. If you have the expertise, are ready to take the lead, and wish to shape the future of world-class customer success at a growing company, I would love to meet you. Your Responsibilities You will manage Mutiny's portfolio of accounts, particularly those not on a self-serve plan, and lead our technical solutions function. You will oversee the entire post-sales journey: onboarding, adoption, retention, and expansion, ensuring our most intricate clients receive hands-on support that significantly impacts their success. You will also identify successful strategies across various accounts and translate them into scalable resources for the entire team—creating playbooks, frameworks, and processes that maintain high-quality standards for our customers. Your goal will be to leave everything in a better state than you found it. As our team expands, you will have the chance to hire and mentor Growth Strategists under your leadership. This journey begins now. Who Should Apply You think systemically, not just about individual accounts. You recognize patterns across customers and have developed frameworks—playbooks or processes—rather than addressing the same issue multiple times. You’ve built trust with...

About Parloa At Parloa, we are dedicated to transforming every customer interaction into a seamless experience, benefiting both customers and the organizations that serve them. As the landscape of agentic AI evolves, our team is paving the way for a new standard in customer engagement—one that prioritizes meaningful connections over mere transactions. With over ONE BILLION interactions facilitated between leading global enterprises and their clientele, Parloa is already trusted by renowned companies such as Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI. About the Role: In the position of Deployment Strategist, you will spearhead AI transformation initiatives within Global 2000 enterprises, acting as the “Field Chief Product Officer” for Parloa’s most valued clients. Your responsibility will be to connect customer aspirations with product possibilities, effectively translating their business requirements into actionable product features for partners like Booking.com, Allianz, Decathlon, and TUI. Key Responsibilities: Engage and secure significant clients (Global 2000 with intricate, non-standard needs), ensuring the success of their AI integration. Collaborate with stakeholders across both business and technical spheres (CEO, COO, CIO, CTO, VP Support), taking ownership of the deployment process from value proposition to production and scaling. Convert customer needs into sustainable product functionalities, avoiding one-off customizations. Develop prototypes, drive product modifications, and formulate business strategies through hands-on execution rather than theoretical presentations. Serve as the liaison between customers and Parloa Product, ensuring alignment on both sides. Skillfully manage uncertainties in agentic AI workflows, ROI assessments, and change management where established guidelines are yet to be developed. Facilitate difficult discussions surrounding trade-offs, project adjustments, and realistic timelines with key accounts. Influence cross-departmental teams in Product, Engineering, Sales, and Customer Success to achieve desired outcomes. Contribute validated insights to the product roadmap, transforming customer interactions into scalable platform capabilities. Who You Are: 7-12 years of experience in enterprise software (solution architecture, product management, or consulting) with a strong history of direct customer engagement. A “Field CPO” mindset: adept at converting customer outcomes into tangible product realities and vice versa. Proven leadership in managing business and technical stakeholders: experience presenting to C-suite executives and delivering solutions that create value.

Join our dynamic team at Collabera as a Junior User Experience (UX) Designer. In this role, you will work closely with senior designers and product managers to create intuitive and engaging user experiences for our clients. You will be responsible for conducting user research, designing wireframes and prototypes, and collaborating on usability testing to ensure that our products meet user needs effectively.

Growth Strategist Customer Experience · New York City Full-time NYC-based $130,000–150,000 Hello! I’m Lisa, and I head the Customer Experience team at Mutiny. Our team is responsible for driving the key metrics that define our success: time to value, customer retention, and the expansion of our customer base. Above all, we are deeply committed to our customers. We strive to ensure that every interaction leaves our customers feeling empowered, knowledgeable, and confident in their partnership with us. We want them to know that working with Mutiny is a unique experience unlike any vendor relationship they've had before. As the core Customer Experience team, we are not only responsible for creating but also sustaining the culture of excellence in CX at Mutiny. We set the standard for what it means to excel in this field and build the foundational values for future team members. We are looking for a Growth Strategist—essentially our version of a Customer Success Manager—to engage directly with our customers and maximize their success with Mutiny. This role will straddle the line between customer success and marketing strategy, requiring you to be a trusted advisor, innovative problem solver, and product expert all rolled into one. If you are passionate about driving growth, revel in seeing customers succeed, and are eager to contribute to building something special from the ground up, I would love to connect with you. Your Responsibilities You will own a portfolio of managed accounts—those customers who are not on a self-service plan—guiding them from onboarding through renewal and expansion. This entails teaching customers how to leverage Mutiny’s AI-driven platform to create impactful marketing and sales assets while ensuring they feel supported throughout their journey. Additionally, you will gather insights from individual customer interactions to enhance the entire team's knowledge base. If you discover improved onboarding methods, more effective ways to conduct Executive Business Reviews (EBRs), or innovative strategies that yield results, you will document and share those findings with the team. Your goal will be to leave every process better than you found it. Who Should Apply You are genuinely passionate about customer success. Achieving significant milestones for your customers is what motivates you to excel. Their goals are your goals. You thrive on being the expert. You dive deep into understanding how our product works, how our customers' businesses operate, and how to bridge the two effectively. You create “aha” moments by customizing your advice to meet each customer’s unique needs. You establish trust quickly. Customers feel like you are genuinely invested in their success, and they rely on your insights and guidance.

About JuniorAt Junior, we are pioneering innovative tools powered by large language models (LLMs) that enhance the investment research experience for private market investors. We collaborate with some of the world's top 10 private equity and consulting firms, managing billions in annual investments. As a profitable and bootstrapped company, our dynamic team of 24 operates from London and NYC, continually expanding our impact.Discover more about our mission and values here. Our UsersOur users are highly intelligent consulting and private equity professionals at global strategy firms, boutique M&A entities, and independent investment teams. They are often overwhelmed by administrative tasks that detract from their analytical capabilities, spending excessive time on research calls, transcript management, quote retrieval, and data integration under tight deadlines.Junior alleviates these challenges through automation of call ingestion, transcript refinement, quote extraction, and insight organization, allowing users to concentrate on strategic problem-solving, deal sourcing, and impactful recommendations. The RoleAs the sole designer, you will have a unique chance to:Deliver results rapidlyCraft and develop innovative interaction methods with technologyEngage in transformative projects utilizing LLMsWork in collaboration with external partners to drive growthInfluence product strategy, direction, and prioritization Sample ProjectsInnovative human-in-the-loop UI components for LLM guidanceAI-enhanced, auto-populated hypothesis tracker for investment researchDesign and develop a mobile application from the ground up within 3 weeksReal-time collaborative tools for consultants and investors About YouWe seek a product-focused designer who:Exhibits outstanding taste and design judgmentPossesses strong product intuitionHas experience with LLMs and modern design tools

About JuniorAt Junior, we are revolutionizing the investment research landscape by developing innovative tools powered by cutting-edge large language models (LLMs). Our clientele includes several of the top 10 private equity and consulting firms globally, responsible for multi-billion-dollar investments annually. As a profitable and bootstrapped company, we have a dedicated team of 28 professionals operating out of London and New York City. We experienced a remarkable 10x revenue growth in 2025. Role OverviewJunior has positioned itself as the leading AI platform for consulting and private equity teams among the world's foremost consulting and capital investment firms. Following our 10x growth last year, we are ambitious to triple our success this year.1) Development of GTM SystemsManage the lead-to-account-to-opportunity workflow including stages, fields, and rules.Automate processes for routing and data hygiene such as deduplication, enrichment, and updates.Establish consistent rhythms for pipeline reviews, follow-ups, and renewal alerts.Ensure Attio serves as the single source of truth for definitions, naming conventions, and required fields.Develop targeted and semi-templated content for specific deals and demo workspaces.2) RevOps Processes, Automation, and ToolsImplement automations across Claude Co-work, Attio, Slack, email, and calendar.Oversee processes related to legal and information security, enhanced with advanced AI tools.Create and maintain streamlined dashboards for tracking inbound speed/conversion rates, outbound to pipeline, and pilot health metrics.Conduct monthly operations assessments to identify and rectify inefficiencies, simplifying and automating processes as needed.3) SDR Execution (Targeted)Engage in prospecting and outbound efforts targeting our Ideal Customer Profile (ICP) using Clay, LinkedIn, and Superhuman.Refine high-conversion messaging and outreach sequences.Arrange and qualify meetings while accurately logging next steps in Attio.Develop repeatable outbound strategies, including lists, triggers, and collateral materials.4) Experiments and Growth OperationsExecute 2 to 4 GTM experiments each month.Assess results and convert successful experiments into Standard Operating Procedures (SOPs) and playbooks. Your Profile2-4 years of experience in RevOps, Sales Ops, or Growth Ops.

Join our team as a Lead UX Strategist for our client, a dynamic software development company in the B2B SaaS sector. In this pivotal role, you will take full ownership of the user experience from start to finish. Collaborating closely with both product and engineering teams, you will help shape the overarching vision, define strategic direction, and turn complex challenges into seamless, effective, and impactful user experiences.Your ResponsibilitiesDevelop a comprehensive UX vision and strategy that aligns design choices with user needs and business objectives.Transform strategy into tangible outputs by designing user flows, wireframes, prototypes, and high-fidelity designs.Conduct user research, analyze market insights, and leverage product data to inform and guide design direction.Create experience principles, journey maps, and frameworks that will steer product roadmaps.Work collaboratively with product managers and engineers to ensure that strategic insights are effectively implemented.Adapt between macro-level planning and detailed design execution as necessary.Assess the effectiveness of your UX strategies through usability testing, collecting feedback, and analyzing metrics.

Join us as a Social and Culture Strategist at Oliver USA, where you will play a pivotal role in shaping and enhancing our brand's social narrative. In this dynamic position, you will be responsible for developing innovative strategies that resonate with diverse audiences, fostering a vibrant organizational culture while driving engagement across multiple platforms.