Risk Operations Specialist, Payments

Join Ramp as a Risk Operations Specialist in our Payments division, where you will be pivotal in managing and mitigating risks associated with financial transactions. Your expertise will help ensure a safe and secure payment environment for our customers.In this role, you will analyze transaction data, identify potential risks, and collaborate with cross-functional teams to implement effective risk management strategies. If you are passionate about fintech and eager to make a significant impact in a rapidly growing company, we want to hear from you!

About The Role At Whop, we thrive in the dynamic landscape of digital markets. As a pioneer in our Payments Risk division, you will not just be part of a system; you will be instrumental in building it from the ground up. We are seeking a Payments Risk Specialist who will vigilantly monitor, analyze, and enhance transaction and merchant risk frameworks to facilitate our growth. What You’ll Do Oversee transaction activities and merchant conduct across various payment channels, including card and alternative methods. Investigate fraud patterns, chargeback trends, and misuse tactics, utilizing innovative investigative techniques to reveal the hidden activities of fraudsters. Collaborate with Compliance teams on Know Your Customer (KYC), Know Your Business (KYB), and onboarding risk management protocols. Refine rules and thresholds to optimize approval rates while mitigating losses, understanding that a simple 'no' is not the goal; precision is key. Create dashboards and alerts to highlight emerging risk trends, developing data narratives from scratch. Engage cross-departmentally to avert systemic risks while maintaining growth momentum. What We’re Looking For 2–5 years of experience in payments risk, fraud operations, or transaction monitoring, with a keen analytical mindset and the ability to interpret behavioral and financial signals. You excel in uncharted environments, capable of making principled risk decisions even amidst uncertainty and incomplete information. A strong analytical mindset with proficiency in interpreting behavioral and financial indicators. You possess a proactive 'can-do' spirit. Instead of waiting for perfect solutions, you devise workarounds, challenge limits, and find effective ways forward. Attention to user experience is paramount; you recognize that effective risk management is not just about minimizing losses but maximizing legitimate revenue. Bonus Qualifications Experience with digital goods, marketplaces, or content creator platforms. Familiarity with sponsor bank environments or card network monitoring programs. Your first 90 days will look like this: In your first month, you will thoroughly understand Whop’s payment risk processes. By the second month, you will take charge of daily operations, employing your analytical skills to identify fraud and make informed risk decisions. By the end of your third month, you will...

ARQ is building seamless infrastructure for cross-border transactions and aims to change how people manage their finances worldwide. As Payment Operations Manager in New York, this role will help shape the company’s products and internal culture as ARQ grows. The company operates in the fintech space and handles both traditional and cryptocurrency payments. What You Will Do Oversee global payment operations: Manage the full lifecycle of payments, including cryptocurrency settlements, bridging, and custodial transactions. Run accounts payable and payroll: Prepare, review, and execute payment runs and payroll distributions across multiple entities. Supervise cryptocurrency controls: Oversee hot and cold wallet transactions, whitelisting, pre-sign reviews, and reconciliations. Apply the same rigor as regulated fiat processes. Reconcile and resolve exceptions: Monitor transaction queues, investigate failed transactions, address discrepancies between payment rails, ledgers, custodians, and banks, and enforce cut-off discipline. Shape internal treasury systems: Represent operational needs in developing ARQ’s in-house treasury payment tools. Work with product and engineering on requirements, user acceptance testing, and change management. Monitor automated processes: Oversee payment provider integrations, identify issues early, and help prioritize automation tasks with engineering. Maintain and update procedures: Document procedures, review them regularly, and implement change control to stay compliant with regulatory and business changes. Generate operational reports: Report on settlement efficiency, funding utilization, break rates, and control effectiveness to inform strategic decisions. Identify and investigate risks: Escalate risks quickly to mitigate losses, and lead post-incident reviews to find root causes and implement solutions. Collaborate across teams: Act as the main contact for business units, technology, risk, compliance, and finance to align stakeholders and resolve issues. Location This position is based in New York.

About Gusto Gusto supports over 400,000 small businesses nationwide by handling payroll, health insurance, 401(k) plans, and HR services. This work helps business owners focus on what matters most to them and their customers. With offices in Denver, San Francisco, and New York, Gusto aims to build a workplace that reflects the diversity of the communities it serves. Full-time employees receive competitive salaries, a comprehensive benefits package, and equity in the form of RSUs. Compensation varies by role, level, and location. Details about Gusto’s approach to rewards can be found on their Total Rewards philosophy page. AI plays a key role in daily operations at Gusto. Team members are expected to use AI tools relevant to their work and continue building their skills as technology evolves. The level of AI experience required depends on the position and will be assessed during the interview process. Role Overview: Staff Software Engineer – Payments & Risk Gusto is hiring experienced full-stack engineers for teams working on payments and risk platforms. These systems serve small business owners every day. Staff Software Engineers in this group work across the full lifecycle of payments or risk systems: shaping architecture early in design, building internal features and APIs, and maintaining performance after launch. The work includes engineering the core business engine, providing reliable backend services for product teams, and setting a high standard for engineering practices. Team Focus Areas Payments: The Payments team manages all financial transaction operations for Gusto’s products. This includes ensuring secure fund transfers among partners, employers, employees, and government agencies. Engineers on this team build new payment features for both U.S. and international markets and help redesign the payments platform to support future growth. Risk: The Risk team develops systems that protect Gusto and its clients from financial risks. This work shapes experiences that keep customers and the company safe. Location This role is based in San Francisco, CA (hybrid) or New York, NY (hybrid).

Join the City of New York as a Payment Specialist where you will play a crucial role in managing financial transactions and ensuring accuracy in payment processing. In this position, you will be responsible for overseeing payment operations, addressing financial inquiries, and collaborating with various departments to enhance payment solutions.

As a Payment Specialist in the NYC Department of Environmental Protection (DEP), you will play a vital role in managing payment processes for large-scale contracts, contributing to the provision of high-quality drinking water and environmental protection for New Yorkers. It is essential that your cover letter indicates your permanent accountant title or confirms your status as reachable on the accountant list; failure to do so will result in disqualification from the interview process.DEP is dedicated to enhancing the environment and safeguarding public health through the management of 1.1 billion gallons of drinking water daily, wastewater, and stormwater management, as well as reducing pollution. With a workforce of nearly 6,000, DEP operates the largest combined municipal water and wastewater utility in the United States, overseeing a vast water supply system comprising 19 reservoirs and 3 controlled lakes across a 2,000 square mile watershed.The Agency Chief Contracting Office (ACCO) oversees all procurement and payment activities in compliance with city and state laws. This includes managing contracts for capital construction, professional services, and various supplies and services. The ACCO ensures compliance with vendor performance evaluations, MWBE participation goals, and labor law adherence, processing hundreds of contracts and thousands of payment transactions totaling approximately $2 billion annually.You will be part of the Large Contract Payments Team, responsible for processing payments over $250,000, which includes capital construction, design, and professional service contracts. The team handles around 4,500 payments each year, amounting to more than $1.6 billion. Your responsibilities will include high-volume payment processing and accounting functions.

IDB Bank is seeking an experienced Operational Risk Manager to join the Risk Management Organization in New York. This position sits within the Second Line of Defense and focuses on strengthening the operational risk program through careful oversight and disciplined execution. Role overview The Operational Risk Manager will work to improve the consistency and impact of operational risk processes. The role involves evaluating business operations from end to end, identifying key risk factors, and assessing whether controls are designed and implemented effectively. A core part of the job is to provide oversight, review, and credible challenge to ensure risks are properly monitored, escalated, and addressed. What you will do Analyze business processes and workflows to identify and assess operational risks, with a focus on key risk drivers and the effectiveness of controls. Conduct process-level risk reviews to understand how risks arise in daily activities, highlight control gaps, and spot emerging risk themes. Support the ongoing development of the operational risk management framework, including risk identification, assessment, monitoring, escalation, and documentation. Participate in Risk and Control Self-Assessments (RCSAs), contribute to risk identification discussions, and provide credible challenge to assessments. Requirements This role requires substantial operational risk experience, sound judgment, and the ability to add value quickly through disciplined execution. The ideal candidate demonstrates strong analytical skills and can effectively challenge and support risk management processes.

Discover Your Future with StripeAbout UsAt Stripe, we empower businesses with a robust financial infrastructure platform. From established global corporations to innovative startups, millions utilize Stripe to process payments, enhance revenue streams, and unlock new business ventures. Our mission is to elevate the GDP of the internet, and the journey ahead is monumental. Join us and play a pivotal role in making the global economy accessible to all while embarking on the most significant career of your life.Meet Our TeamAs a Specialist Solutions Architect (SSA), you'll be a domain expert tailored to specific Stripe solutions and customer engagement sectors. With comprehensive knowledge of our offerings and a keen understanding of client challenges, you will guide the pre-sales team through complex opportunities, bolster pipeline growth, and contribute invaluable insights to our product and engineering teams.Your RoleIn this position, you'll work hand-in-hand with sales and pre-sales teams to meet ambitious pipeline and revenue goals, while also advising product and engineering teams on market dynamics to shape the product roadmap. Forge strong relationships with senior business leaders and expand Stripe's offerings for both new and existing customers. As a recognized subject matter expert, you will enhance the organization by creating reusable assets and mentoring teams on high-value opportunities. You will also facilitate customer workshops and lead critical initiatives.We seek a seasoned Payments and Money Movement industry expert with a successful history in designing and implementing financial architectures for both B2B and B2C enterprises, focusing on achieving key business outcomes. Engage clients as a thought leader in the Payments domain, guiding them through transformational changes in financial infrastructure to optimize authorization rates, streamline processes, and minimize risk and fraud.Your expertise will help clients understand their existing architectures and guide them in redesigning their systems with Stripe's Optimized Checkout Suite and Link solutions to meet their business objectives. Your innovative solutions and reference architectures will enable strategic partnerships with Stripe, driving higher conversions, increased revenue, and successful transformations. As a Payments Specialist Solutions Architect, your contributions will significantly influence scalable engagements with some of the world's most dynamic and innovative enterprises.

Manager of Fraud Risk Strategy Current is a pioneering consumer fintech platform dedicated to transforming financial access for everyday Americans, with a community of over five million members. We offer an integrated suite of financial solutions designed to meet our members' diverse needs, empowering all Americans to build prosperous financial futures. Our headquarters in New York City fosters a results-oriented culture, driving us to innovate better products, accelerate growth, and empower our team to make a meaningful impact on our mission to enhance financial outcomes. About the Role: We are seeking a dynamic Manager to join our Fraud Strategy team, specializing in managing payments transaction risk. This pivotal role is ideal for individuals who excel in a fast-paced, collaborative, and data-driven environment. You will focus on minimizing fraud losses and operational costs while enhancing user experiences and ensuring compliance. As the owner of the fraud strategies across all card and money movement channels—including debit and credit disputes processing and merchant chargeback processes—you will play a crucial role in our company's expansion. We need a leader with a business ownership mentality and outstanding analytical skills. Key Responsibilities: Develop and manage strategies for payments risk capabilities (both automated and manual) to facilitate growth while mitigating risks, including managing money-in and money-out transactions, disputes processing, and negative balance management. Oversee the forecasting and management of total cost of risk, encompassing loss prevention, detection costs, and false positive costs to optimize risk-adjusted returns. Support the broader Payments Team’s risk roadmap, engaging in exploratory analysis, business case development, experimental design, performance forecasting, and model monitoring. Own the incident detection and management processes, including root cause analysis, resolution, and communication with internal and external stakeholders. Collaborate with Engineering, Product, Data teams, and other internal and external partners to deliver the payments risk roadmap. Contribute to fostering a robust risk management culture at Current. Identify and leverage emerging tools, capabilities, and data sources. Develop expertise in relevant regulations and partnerships with entities such as VISA and money movement partners to achieve business results. Work in partnership with Fraud Operations and Compliance teams to ensure adherence to compliance standards, including procedure management, regulatory exams, and issue resolution.

About KalshiKalshi is pioneering a revolutionary category in finance: prediction markets. We empower individuals to engage in trading based on the outcomes of diverse events, transforming inquiries about the future into viable financial assets. After years of advocacy, Kalshi has achieved the historic legalization of prediction markets in the United States and is currently recognized as the fastest-growing financial market in the nation, featuring thousands of markets spanning politics, economics, finance, weather, technology, artificial intelligence, culture, and beyond.At Kalshi, we envision the potential for prediction markets to become the largest financial market globally, as they enable the conversion of any situation into a financial position.Our vision: build the largest financial market on the planet.Our mission: inject more truth into the world through the transformative power of markets.Our culture thrives on exceptional talent, hard work, and enjoying the journey. We are seeking ambitious and outstanding individuals to join our close-knit team in shaping the future of financial markets.Your RoleAs the Operations Risk Lead, you will be crucial in maintaining the stability and integrity of Kalshi's markets by managing post-trade processing and operational risk across our exchange. You will monitor trading activities continuously, safeguard customer positions, and act as the primary point of contact for clients and clearing members facing operational challenges. Your contributions will be vital in protecting participants, minimizing risk, and influencing the systems that drive Kalshi's next-generation markets.Key ResponsibilitiesOversee daily trading and clearing operations across both existing and new markets, ensuring accuracy, timeliness, and compliance.Serve as the main liaison for clients, brokers, and clearing members addressing trade or system issues, ensuring timely resolution and effective communication.Continuously assess risk exposure, system performance, and operational controls; promptly escalate and collaborate with engineering and risk teams to address and resolve issues.Proactively identify operational risks and assist in the creation and enhancement of automated monitoring and exception-handling systems.Lead or participate in incident response, root-cause analyses, and post-mortem evaluations to ensure actionable outcomes and ongoing operational enhancements.Collaborate across teams to drive continual improvements in risk management processes.

Enterprise Risk Overview:Our Risk Management team is dedicated to establishing a comprehensive risk management framework that not only ensures compliance with regulatory standards but also acts as a facilitator for business operations. Collaborating closely with senior management, key stakeholders, and third-party partners, we focus on identifying, assessing, and mitigating operational risks across all business functions.Position Overview:We are in search of an enthusiastic Operational Risk Management (ORM) and Third-Party Risk Management (TPRM) Intern to contribute to our efforts in identifying, evaluating, and addressing operational risks within our organization. This role will involve refining our risk management frameworks and practices to ensure alignment with regulatory obligations and effective management of risks associated with third-party vendor relationships.Key Responsibilities:Conduct assessments of risks and controls.

About KalshiKalshi is pioneering a transformative approach in finance through prediction markets, enabling individuals to trade on outcomes of various events and convert queries about the future into financial assets. As the first and only regulated prediction market in the U.S., we are rapidly expanding, boasting thousands of markets across diverse sectors including politics, economics, finance, weather, tech, AI, and culture.Our belief is simple: prediction markets can evolve into the largest financial market by turning every conceivable question into a financial position.Our vision: to establish the largest financial market globally.Our mission: to enhance transparency in the world through the power of markets.At Kalshi, we thrive on a culture of excellence, hiring exceptional talent and putting in the hard work to achieve our goals. We invite ambitious and skilled individuals to join our dynamic team and contribute to the evolution of financial markets.Role OverviewAs an Operations Risk Analyst, you will play a crucial role in maintaining the stability and integrity of Kalshi's markets through effective post-trade processing and operational risk management. You will continuously monitor trading activities, safeguard customer positions, and act as the primary contact for clients and clearing members facing operational challenges. Your contributions will be vital in protecting participants, mitigating risks, and refining the systems that drive the next generation of markets at Kalshi.

Role Overview Accordion is hiring a Vice President of AI Risk and Operations. This leader will guide the company’s approach to managing AI risks and improving operational processes. The role covers both strategy and execution, with a focus on keeping AI initiatives secure and effective. What You Will Do Develop and implement risk management frameworks for AI projects Ensure the integrity and security of AI systems Oversee operational processes and identify areas for greater efficiency Promote best practices across departments Location This position is based in Chicago, New York, or San Francisco.

Join Our TeamAt Justworks, we foster a warm and inclusive atmosphere where innovation thrives. Enjoy a comprehensive benefits package, wellness programs, team retreats, and opportunities to engage with industry leaders. We value our most important asset - our people.We empower businesses to flourish by allowing them to concentrate on their core operations. Our mission is to resolve HR challenges through data-driven solutions and continuous improvement. If you seek a collaborative and entrepreneurial environment where you can contribute to meaningful projects while having fun, we want to hear from you!Our shared values unite us at Justworks, guiding our product and our team dynamics.Explore Our ValuesIf this resonates with you, you’ll fit right in!Your RoleYou are dedicated to providing exceptional support and committed to customer satisfaction. With a proven history of exceeding customer expectations, you approach interactions with empathy and a positive mindset. You excel in communication, effectively translating complex information into simple, understandable terms. As a problem-solver, you enjoy troubleshooting and understanding processes. You are a self-motivated, analytical individual who thrives in a dynamic startup setting, eager to tackle challenges and drive change.As part of our Customer Support, Payments team at Justworks, you will play a crucial role in helping our customers manage their businesses confidently. Acting as the go-to experts in payments and tax, you will assist small business clients with payroll, payment inquiries, tax issues, billing, customer retention, company offboarding, and reporting. You will also contribute to discussions on product enhancements. We believe that a strong, positive team is vital, and we strive to uplift each other. This role is fast-paced and challenging but equally rewarding due to the significant impact we have on our customers and their businesses.

Company: AlixPartnersRole: Business Marketing Specialist – Risk AdvisoryLocation: New York, NY or Chicago, IL (Hybrid) About AlixPartners AlixPartners helps organizations solve complex business challenges, moving quickly from analysis to action. The firm values diversity, inclusion, and authentic collaboration, aiming to create an environment where employees, clients, and communities can thrive. AlixPartners continues to refine its policies and practices to support equity and growth for everyone. Work Model This position follows a hybrid schedule. Team members work onsite in the office on Tuesday, Wednesday, and Thursday, with remote work available on Monday and Friday. Relocation assistance is not offered for this role. Role Overview The Business Marketing Specialist joins the Corporate Services team, focusing on marketing programs that build the AlixPartners brand and drive measurable growth for assigned practices. This person serves as a key marketing partner to practice leaders, translating business goals into targeted marketing initiatives that can scale globally. The role reports to a Business Marketing Director and collaborates with colleagues across the marketing function and firm leadership. What You Will Do Develop and run integrated marketing programs for specific practices, ensuring campaign strategies align with business pipeline goals and firm priorities. Promote the firm’s corporate brand and marketing strategy within assigned sectors or practices, supporting global thought-leadership and adherence to brand guidelines. Work with the Marketing Director to set campaign strategies and design comprehensive programs that strengthen the practice’s reputation through proactive outreach, audience engagement, lead nurturing, and follow-up. Plan and execute events such as dinners, webinars, roundtables, and hospitality programs. Oversee details including audience selection, invitations, venue and vendor coordination, and post-event follow-up to ensure smooth delivery and trackable results. Monitor and analyze the effectiveness of marketing initiatives to refine and improve future strategies.

About RainRain is at the forefront of revolutionizing payment systems globally. We are a dynamic team of dedicated innovators and seasoned founders committed to making stablecoins practical for everyday use. Our robust infrastructure powers card transactions, cross-border payments, B2B purchases, remittances, and more. By collaborating with fintech companies, neobanks, and various institutions, we pave the way for solutions that are global, inclusive, and efficient. Joining us means you’ll have the chance to make a significant impact in a rapidly growing company backed by prominent investors in fintech, crypto, and SaaS.If you are curious, daring, and eager to contribute to a borderless financial future, we would love to hear from you.Our CultureWe advocate for an open, egalitarian work environment where you can grow in a direction that aligns with your aspirations. Every team member, regardless of seniority, has the opportunity to explore innovative ideas and influence our company's vision and roadmap.Position OverviewWe are seeking a detail-oriented and operationally driven Card Operations Specialist to oversee workflows and compliance related to custom card issuance. This role requires collaboration with internal teams, card networks (such as Visa), and manufacturing partners to manage the submission, approval, and production of custom card designs. Your contributions will be vital in ensuring that every card carrying a partner's brand adheres to network standards and is delivered punctually.Key ResponsibilitiesCard Design ManagementEngage directly with clients to facilitate ongoing projects.Evaluate custom card design requests for thoroughness and accuracy.Verify design files for proper format, resolution, and color specifications.Maintain organized and updated card design files.Monitor approval statuses and provide updates to the team.Visa Virtual Card SubmissionSubmit designs to Visa via their online portal.Keep track of approval timelines and follow up as necessary.Coordinate any revisions if feedback from Visa necessitates changes.Document all Visa communications and approval processes.

At Alternative Payments, we are revolutionizing payment solutions for service-oriented businesses. Our cutting-edge platform streamlines the entire accounts receivable process, enabling companies to save time, cut costs, and grow confidently.We are assembling a global team that prioritizes innovation, impact, and teamwork. In our expanding FinTech environment, every team member has the chance to shape our trajectory, influence product development, and make a significant impact on our clients.What We’re Looking ForWe are on the hunt for a results-driven Business Operations & Finance Associate to join our dynamic team. The ideal candidate will be a highly analytical problem solver with exceptional critical thinking skills capable of rapidly pinpointing the core drivers of our business. You will work at the cutting edge of AI tools and capabilities to enhance systems across essential business functions. This role encompasses aspects of analysis, strategy, project management, and system development.Reporting directly to the Chief Operating Officer, you will tackle complex business challenges by analyzing data across various workstreams to generate actionable insights. You will lead and execute operational and strategic planning initiatives that directly and measurably affect our business outcomes.What You’ll DoCollaborate across departments to implement impactful projects and establish new processes to enhance operational scalability.Act as a strategic partner by identifying issues, constructing models, and analyzing data to provide recommendations that enhance financial and operational decision-making throughout the organization.Utilize AI and automation technologies to expedite execution, including but not limited to Claude Code, Cursor, and custom-built MCPs.Generate regular reports and dashboards to share insights and recommendations with stakeholders.Assist the leadership team in executing various operational and strategic initiatives.Oversee, manage, and report on payment activities to enhance operational efficiency, reduce costs, and minimize risks.Support sales and customer success teams in overcoming complex challenges.Identify inefficiencies within the organization and enhance processes or create automations to eliminate these inefficiencies.

Fraud and Risk Specialist (Nights/Weekends)$65K – $75K • meaningful equityAbout NovigNovig is revolutionizing the sports betting landscape by establishing America's premier sports prediction market. Founded by visionaries Jacob Fortinsky and Kelechi Ukah, our platform uniquely offers commission-free sports trading, ensuring users benefit from superior pricing, complete transparency, and an efficient market structure devoid of traditional sportsbook constraints.Supported by leading investors from Silicon Valley, Novig has successfully raised over $100 million from notable figures such as Pantera, Forerunner, Lux, NFX, Paul Graham, and Joe Montana.Who We AreAt Novig, we are dedicated to transforming a system that has long favored the house, ensuring that sports fans can finally thrive. Our mission is to democratize sports betting, shifting it from a casino-driven model into a fair, efficient marketplace where users are empowered.Who You Are and Why This Role Will Excite YouYou’re naturally curious. When something seems off, you instinctively dive into the data to uncover hidden insights.You enjoy investigative work. From detecting multi-accounting schemes to identifying suspicious betting patterns, you thrive on unraveling complex user behaviors.You’re detail-oriented and analytical. Your comfort with data and internal tools allows you to pinpoint risks and construct compelling, evidence-based cases.You’re decisive under pressure. With the ability to make sound judgment calls quickly, you excel in fast-paced environments.You care about marketplace integrity. Ensuring a fair and trustworthy exchange for our users motivates you deeply.You’re excited to help build something new. The chance to enhance Novig’s fraud and risk systems while staying ahead of bad actors is invigorating.You have 1–3 years of experience in fraud operations, trust & safety, risk management, or a related investigative role.You possess experience in fintech, gaming, marketplaces, or high-volume e-commerce (preferred).

CoreWeave is seeking an IT Operations Specialist in New York, NY. This role supports the day-to-day stability and efficiency of the company's IT infrastructure. Role overview The IT Operations Specialist monitors systems and addresses technical issues as they arise. This position works closely with the IT team to support the deployment of new technologies and maintain operational continuity. What you will do Monitor IT systems to ensure stable and reliable performance Troubleshoot and resolve technical issues as needed Assist with the rollout and integration of new technologies Support efforts to refine and improve operational processes Impact Your work will contribute to stronger IT processes and improved overall performance across CoreWeave's technology operations.

Join our dynamic team at Vendelux as a Business Operations Specialist. In this role, you will play a pivotal part in streamlining operations, enhancing efficiency, and driving growth initiatives. You will be responsible for analyzing workflows, implementing process improvements, and collaborating with various departments to ensure operational excellence.