Technical Account Manager

Join rain as a Technical Account Manager, where you will play a vital role in managing client relationships and ensuring their success with our innovative solutions. You will be responsible for understanding client needs, providing technical guidance, and acting as a liaison between clients and our engineering team. Your expertise will help enhance client sa…

Overview Join our dynamic team at ComplyAdvantage as a Technical Account Manager, where you will serve as the primary technical liaison for our valued customers. Your expertise will ensure that clients effectively leverage our innovative solutions to achieve their business objectives. You will report directly to the Head of Implementation and take ownership of the Technical Relationship with our most significant Enterprise accounts, collaborating closely with Customer Success, Technical Support, Account Executives, Sales Leaders, and Pre-Sales Consultants. In this role, you will directly engage with existing customers, either supporting the account owner or independently managing technical interactions. Your contributions will be vital in achieving renewals, facilitating cross and up-sells, and meeting Tech Support SLAs while maintaining exceptional Customer Satisfaction. Key Responsibilities Work directly with customers to showcase the value of ComplyAdvantage technology and assist with ongoing technical implementations. Collaborate with Customer Success to manage overall Customer Relationships, focusing on key technical stakeholders. Review and manage Support Cases for your customers, tackling complex technical issues to support front-line teams. Oversee communication with internal and external stakeholders regarding ongoing technical challenges and projects. Act as the lead technical liaison between customers and internal teams such as Engineering and Product. Serve as a trusted technical advisor for all customer escalations. Lead Support Governance reviews to report on overall Support activity and SLA compliance. Develop and deliver comprehensive training and demonstrations on ComplyAdvantage’s solutions and products. Work closely with customer development teams on API integrations, implementation verification, due diligence questions, and related technical requirements. Lead project scoping calls to gather technical product requirements and collaborate with the Product team on solutions presentations. Possess in-depth knowledge of our products and capabilities, connecting them effectively to customer business goals. Proactively identify areas for improvement, enhancing customer experiences and technical implementations.

About KalshiAt Kalshi, we have pioneered the innovative realm of prediction markets, enabling individuals to trade based on the outcomes of various events, transforming any inquiry about the future into a tangible financial asset. After years of advocacy, we successfully legalized prediction markets in the United States, establishing ourselves as the fastest-growing financial market in the country, with thousands of active markets spanning politics, economics, finance, weather, technology, artificial intelligence, culture, and beyond.Our belief is that prediction markets hold the potential to become the most extensive financial market globally, allowing for any concept to be converted into a financial position.Vision: To construct the largest financial market on the planet.Mission: To bring greater truth to the world through the influence of markets.Our culture is straightforward: we recruit exceptionally talented individuals, work diligently, and enjoy the journey. We are seeking ambitious and outstanding team members to join our relatively small team to contribute to the development of the next evolution in financial markets.Role OverviewWe are in search of a knowledgeable and meticulous Technical Accounting Manager to act as a reliable authority on intricate accounting matters and emerging business initiatives. You will spearhead the Company's interpretation and implementation of U.S. GAAP, collaborate cross-functionally on significant projects, and ensure that technical conclusions are precise, well-founded, and comprehensively documented. This position is ideal for someone who excels at the intersection of accounting, strategy, and regulatory advancements, and who is dedicated to influencing accounting policies in a rapidly expanding environment.Note: We are open to candidates based in Chicago or New York, or those willing to relocate to either city.Key ResponsibilitiesTechnical Accounting LeadershipOversee the accounting evaluation for complex and emerging business initiatives, collaborating with teams to identify, evaluate, and address technical challenges.Create well-supported conclusions and high-quality technical memoranda that withstand audits and regulatory scrutiny.Act as the primary point of contact with external auditors on technical issues, ensuring transparency and fostering constructive dialogue.Accounting Standards & PolicyKeep abreast of and interpret new accounting guidance from the FASB and other standard-setting organizations.

About HightouchHightouch is an innovative AI platform crafted for marketing and growth teams. Our AI agents revolutionize marketing workflows, enabling marketers to efficiently create content, devise campaigns, and implement strategies with unprecedented speed and effectiveness.Situated at the forefront of crucial technological advancements, Hightouch leverages the latest in large language models (LLMs) and agentic AI, alongside the swift evolution of cloud data warehouses such as Snowflake and Databricks. With these advantages, we have emerged as a leader in AI marketing, collaborating with industry giants like Domino’s, Chime, Spotify, Ramp, Whoop, and Grammarly, among over 1000 others.Our commitment is to create a significant impact for our customers. We tackle challenges using first-principles thinking, act swiftly and effectively, and foster a culture of compassion and kindness among our team. We seek individuals who are exceptional communicators, possess a growth mindset, and are determined to achieve our shared goals.About The RoleIn this pivotal role, you will lead a team of Technical Architects who act as the essential link between Hightouch and our premier Fortune 5000 clientele. You will be charged with building, nurturing, and expanding a world-class team responsible for managing the entire customer journey—from initial engagement to onboarding and ongoing success.Your blend of people leadership and technical expertise will ensure that our Enterprise customers derive maximum value from the Hightouch platform. You will take charge of enhancing your team's technical skills, establishing best practices for customer interactions, and spearheading strategic initiatives aimed at increasing customer retention and growth within our largest accounts.As a proactive leader, you will remain engaged in complex technical escalations while empowering your team to provide exceptional customer experiences. You will work closely with Sales leadership to devise strategies that boost platform adoption within large organizations and collaborate cross-functionally to gather customer insights that drive product innovation.

Harvey is looking for a Technical Accounting and Reporting Manager based in New York. This position is central to maintaining strong accounting practices and reliable financial reporting across the company. Role overview This role focuses on overseeing accounting activities and ensuring that all financial reports are accurate and timely. The Technical Accounting and Reporting Manager will contribute strategic insights that help shape financial decisions and support compliance with relevant regulations. Key responsibilities Oversee accounting processes to maintain accuracy and consistency Ensure financial reporting meets required standards Provide guidance on technical accounting matters Support compliance efforts across business operations Impact This position plays a significant role in supporting Harvey's business operations by delivering reliable financial information and helping guide important decisions.

Location: New York City Office (Onsite)Compensation: $180K-$200KAbout KomboKombo is the unified API solution for HR, payroll, assessments, LMS, and recruitment systems. With Kombo, eliminate the hassle of lengthy integrations by connecting to over 120 platforms instantly with just one integration.Since our inception at Y Combinator (Summer 2022), we have achieved remarkable growth, reaching 8-figure revenues, expanding our team to over 50 members, and securing more than $30 million in funding from top investors including YC, Volition Capital, and Acadian Ventures. We are on track to triple both our team and revenue in the coming year.About the RoleIn this technical, customer-centric role, you will be responsible for managing customer relationships from onboarding to ongoing success and growth. You will serve as the primary point of contact for strategic accounts, ensuring their success and maximizing their utilization of Kombo's solutions.

Join Braze, a leading customer engagement platform, as a Technical Account Manager. In this role, you will be the key liaison between our clients and technical teams, ensuring that our clients receive the maximum value from our solutions. You will leverage your technical expertise to address client needs, troubleshoot issues, and drive product adoption.

Oscar Health seeks a Senior Manager, Technical Accounting to join the team in New York. This position leads the technical accounting function and ensures compliance with GAAP standards. Role overview The Senior Manager will guide the company's technical accounting activities as Oscar Health expands. This role plays a key part in maintaining accurate financial reporting and upholding industry standards. Key responsibilities Lead the technical accounting function for the organization Ensure all accounting practices align with GAAP requirements Support the development and refinement of accounting processes as the company grows Location This role is based in New York, New York.

Join Regal Voice as a Technical Account Manager (TAM) and become a vital part of our Customer Success team in New York City. As a TAM, you will serve as a customer-facing technical expert dedicated to helping our clients harness the full potential of our AI Agent Platform. You will act as a strategic advisor, guiding clients through best practices, advanced product capabilities, and complex technical solutions. Your expertise will drive product adoption, minimize technical barriers, and ensure our platform is seamlessly integrated into their operations. This role is essential for our long-term client retention strategy and offers the opportunity to work with leading brands while being a part of a dynamic and innovative team.

As a Technical Account Manager in Logistics at Altana AI, you will play a pivotal role in managing technical relationships with our logistics clients, ensuring they maximize the value of our innovative AI solutions. You will work closely with clients to understand their unique challenges and provide tailored technical support and solutions. Your expertise will help drive customer satisfaction and retention while fostering long-term partnerships.

Join Verve Group as a Technical Account Manager - Demand, where you will play a pivotal role in managing client relationships and driving successful outcomes through our innovative technology solutions. In this dynamic position, you will collaborate closely with clients to understand their needs, optimize their experience, and ensure they are leveraging our platform to its fullest potential. Your expertise in technical account management will allow you to provide strategic guidance and support, ultimately contributing to client satisfaction and retention.

The Trade Desk seeks a Principal Technical Account Manager to join teams in Chicago or New York. This position focuses on guiding clients through the technical side of the platform and supporting their advertising campaign success. Key responsibilities Lead technical discussions with clients, ensuring they maximize value from The Trade Desk platform. Advise on advertising strategies and troubleshoot complex technical issues as they appear. Deliver solutions tailored to each client’s needs and objectives. Collaborate with internal teams to enhance client engagement and the overall platform experience. Develop and sustain long-term client relationships, building a strong understanding of their goals in digital advertising. Provide insights and recommendations to support client growth and ongoing success. Location This role is based in either Chicago or New York.

About LedgerAt Ledger, we are a passionate group of innovators dedicated to redefining digital ownership and making technology accessible to everyone. Our mission is to empower users, creators, and businesses to manage their value with freedom and security. With curiosity at our core, we strive to drive innovation that impacts lives globally. We believe in a culture of problem-solving, where every employee is equipped to challenge the status quo and develop creative solutions. Join us in making self-custody a reality, giving people the keys to their financial futures.As the global leader in digital asset security and Web3 technologies, Ledger secures over 20% of the world's crypto assets through our state-of-the-art devices. With our headquarters in Paris and teams in locations including Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich, and Central Singapore, our approximately 600 professionals are dedicated to developing a diverse range of products and services. Our Ledger hardware wallets, with over 7.5 million units sold across 200 countries, are at the forefront of this innovation.The Team:As a Senior Regional Technical Account Manager for The Americas, based in New York City, you will be central to Ledger Enterprise's expansion efforts across the American continent. Reporting directly to the Director of Service Delivery Management, your role encompasses both pre-sales and post-sales technical support, ensuring our clients enjoy an exceptional service experience.Your responsibilities extend beyond traditional account management; you will act as a trusted technical consultant and strategic partner to our clients, which include digital assets infrastructures such as exchanges, custodians, financial institutions, and professional investors. By leveraging your deep technical knowledge and sales expertise, you will cultivate long-lasting relationships and enhance customer satisfaction.Key Responsibilities:Client Onboarding and Support: Oversee the onboarding process for key clients, delivering essential technical guidance and documentation. Serve as the primary contact for all technical inquiries, ensuring prompt and effective solutions.Technical Consultation: Provide expert advice to clients on product integration and operational best practices, ensuring their success in utilizing Ledger's offerings.Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring their needs are met and expectations exceeded.

As a Senior Technical Account Manager specializing in demand, you will play a pivotal role in fostering strong client relationships and facilitating their success. You will work closely with clients to understand their unique needs, providing expert guidance on our technical solutions while ensuring optimal performance and satisfaction.

Join accordion as an Associate in our Operational & Technical Accounting team, where you will play a pivotal role in supporting our accounting operations and technical accounting matters. This position offers the opportunity to work alongside experienced professionals in a dynamic and collaborative environment.

Join Datadog's dedicated team of product specialists who drive our global expansion by fostering customer satisfaction and success. As a Technical Account Manager (TAM), you'll provide expert technical support to our premier clients, guiding them in the utilization of Datadog's extensive suite of products and features. You'll be recognized as a trusted advisor, translating IT operations into tangible business value.At Datadog, we prioritize a vibrant office culture that fosters collaboration and innovation. Our hybrid work model allows our team members to achieve a harmonious work-life balance that suits their individual needs.

Our MissionAt Zocdoc, we believe that healthcare should prioritize patients. Unfortunately, the system often leaves them grappling with outdated insurance directories, extended wait times on hold, and unforeseen medical bills. Unlike other industries where poor customer service leads to failure, patients in healthcare often feel powerless to demand better. Our goal is to empower patients, transforming their healthcare experience. Zocdoc is committed to reshaping the healthcare landscape by offering a comprehensive marketplace that allows patients to effortlessly find and schedule both in-person and virtual appointments across all 50 states, covering over 200 specialties and more than 12,000 insurance plans. We believe that by enhancing patient choice, we can drive competition in healthcare, ultimately improving quality and reducing costs. With 18 years of experience leading the industry, we are only just beginning. If you're someone who enjoys tackling significant challenges alongside a team of thoughtful and driven individuals, we welcome you to explore this opportunity. Your Impact on Our MissionIn the role of Technical Account Manager (TAM), you will act as a consultative technical authority, providing essential support to ensure the stability and accuracy of Zocdoc's integration with Electronic Health Records (EHR) systems. Your focus will be on identifying opportunities for technical enhancements that foster the growth and success of our Enterprise clients. You'll play a crucial role in safeguarding provider availability and ensuring a smooth scheduling experience for all users. This involves managing complex configurations, monitoring integration health, and resolving technical challenges to optimize appointment availability across large healthcare organizations.

Join Verve Group as a Technical Account Director - Demand, where you will play a pivotal role in fostering relationships with our key clients. You will leverage your technical expertise to understand client needs and drive innovative solutions that align with their business objectives. Collaborate with cross-functional teams to ensure client satisfaction and success.

Company OverviewAt Accordion, we redefine how finance works. As a trusted partner in value creation for private equity, we operate at the intersection of sponsors and CFOs. Leveraging financial consulting powered by data, technology, and AI, we empower our clients to unlock value and support CFOs in achieving comprehensive value creation.If you seek a challenging environment and aspire to grow, join us in tackling complex issues alongside a team of over 1,400 finance and technology professionals in a collaborative and encouraging setting.Supported by leading private equity firms and headquartered in New York, with ten offices globally, Accordion is a rapidly growing, entrepreneurial firm eager for individuals who wish to contribute to something exceptional. Make your impact with us!Operational & Technical AccountingAs the complexity of business continues to escalate, CFOs of private equity-backed companies are increasingly relied upon to provide strategic insights. Finance teams are evolving beyond mere result reporting; they now integrate forward-looking data to inform business decisions. Streamlined processes and robust control environments facilitate rapid and accurate financial reporting, allowing finance professionals to focus on enhancing future enterprise value rather than merely reflecting on past results.Accordion's Operational & Technical Accounting practice comprises a dedicated team that offers accounting and financial guidance to support PE-backed portfolio companies across a variety of transactions and events, including the development of Accounting Policies & Procedures, ERP/Financial System Execution, the Financial Statement Close Process, Process & Controls Implementation, Technical Accounting, Finance/Accounting Assessment & Design, and establishing Finance & Accounting Organizations resulting from carve-outs or mergers. We are proactive doers and problem solvers, making sense of complexity and reinforcing sponsors' value creation strategies.This role offers flexibility, as it can be based in any of our U.S. offices and allows for remote work two days a week. Ideal candidates should reside in the desired location.Please note that this position is not eligible for immigration sponsorship.

About Us: At EvolutionIQ, we are dedicated to revolutionizing the insurance claims process through cutting-edge technology. Our mission is to empower claims teams to enhance accuracy, fairness, and efficiency, allowing individuals affected by injury or illness to regain stability and dignity in their lives. With significant growth on the horizon, we are seeking exceptional talent to join our journey in transforming the insurance landscape. Recognized as one of Inc.’s Best Workplaces for three consecutive years, and noted by Built In as one of the Best Places to Work in 2025 and 2026, our team is our top priority.Your Impact: As a Technical Engagement Manager (TEM), you will be instrumental in providing solutions to Fortune 1000 insurance carriers. You will oversee critical deployments, manage change processes, and ensure the success of our operational products. This role requires you to manage project timelines, facilitate status updates, and lead daily operations alongside our delivery team. Your expertise in business systems analysis and project management will deliver an exceptional experience for our clients.What You'll Achieve (Performance Outcomes):Deliver high-quality technical and business services to a select group of clients, providing support to Senior TEMs on top-tier accounts as necessary, while tracking client renewals and expansions.Manage day-to-day project delivery throughout the engagement lifecycle, ensuring solutions meet customer requirements on schedule.Engage in internal and external conference calls, demonstrations, and presentations, advocating for client needs and offering valuable insights.Contribute to various business and operational development initiatives as needed.Gain a comprehensive understanding of insurance claims data and the capabilities of EvolutionIQ’s solutions.Provide weekly status updates and escalate project risks to clients and the delivery team.Document client business rules, requirements, and processes, ensuring the platform is correctly configured.