Data Engineer II at Thorlabs | Newton, New Jersey

Join Thorlabs, a leading innovator in photonics technology, where we design and manufacture advanced components, instruments, and systems that are pivotal in transforming the world. With a dedicated team of over 3,000 employees globally, we are at the forefront of cutting-edge research and real-world innovation.At Thorlabs, we offer you the chance to grow your career, take ownership of your projects, and make meaningful contributions from day one. We appreciate the unique talents and perspectives that each employee brings to our dynamic and fast-paced culture, and we seek motivated individuals who are eager to make a significant impact.The Data Engineer II will play a critical role in building, maintaining, and enhancing robust data pipelines and models that facilitate analytics, reporting, and data-driven decision-making. This position involves developing ETL/ELT processes, optimizing SQL and compute logic, documenting data lineage, and collaborating with Data Analysts, Data Stewards, and business partners to ensure the delivery of reliable and high-performance datasets. A foundational understanding of Python/PySpark and basic AI/ML concepts is required to support data preparation and experimentation. While this position is based in Newton, NJ, occasional duties at other Thorlabs locations may be necessary.

Join Thorlabs, a leading manufacturer in the photonics industry, as an Assembler. In this role, you will be integral to the production process, ensuring that high-quality optical and mechanical components are assembled accurately and efficiently. Collaborate with a skilled team in a dynamic environment that values innovation and precision.

Thorlabs designs and manufactures components, instruments, and systems that use photonics technologies. With more than 3,000 employees worldwide, the company supports research and innovation in light-based applications. Thorlabs welcomes both newcomers and experienced professionals. Employees can develop their skills, take ownership of their work, and contribute meaningfully from the start. The company values individual strengths and seeks motivated people ready to make an impact in Newton, New Jersey. Role Overview The General Helper supports the machine shop by assisting CNC Machinists and performing a range of technical and maintenance tasks. This position is primarily based in Newton, NJ, but may occasionally require work at other Thorlabs locations. Main Responsibilities Carry out general maintenance, such as sweeping, mopping, and emptying trash cans. Unload trucks, cut stock, and deliver materials to assigned machines efficiently. Operate manual equipment to machine parts under the guidance of the setup crew. Run production parts on CNC machines, deburr parts, and use the laser engraver. Tumble machined parts, polish extrusions, and perform bead blasting as a finisher. Follow safety regulations and keep the work area clean and organized. General Expectations Consistently meet company standards for quality and quantity of work, following all policies and procedures. Adhere to workplace behavior standards and complete duties as directed by the company. Thorlabs may adjust job duties as needed.

Join the innovative team at Thorlabs, where we design and manufacture advanced components, instruments, and systems that drive the future of photonics technology. With a dedicated workforce of over 3,000 employees globally, we are at the forefront of research and practical innovation.We welcome individuals at all stages of their careers to find growth opportunities and make impactful contributions from day one. We value the unique talents and perspectives each employee brings, fostering a vibrant, fast-paced culture that encourages creativity and collaboration.The Quality Engineer will play a crucial role in enhancing quality standards, educating teams on quality techniques, addressing issues, and promoting quality across production and service departments. While this role is based in Newton, NJ, occasional travel to other Thorlabs locations may be required.Key Responsibilities:Maintain the Quality System and ensure compliance with standards.Analyze and prepare Quality trend data and QA reports.Conduct root cause and failure analysis, implementing corrective actions for process issues and customer feedback.Collaborate with production and engineering managers to establish and uphold inspection and acceptance criteria for components, subassemblies, and final products.Drive continuous improvement initiatives within the quality system, utilizing methodologies such as 5S, Kaizen, and lean practices.Train production staff to enhance quality awareness and practices.Work with RMA and Service departments to inspect and resolve issues with customer returns.Conduct audits, prepare reports, and implement corrective and preventive actions based on findings.Create and manage quality documentation, including manuals, procedures, and inspection templates.Review RFQs and Purchase Orders for quality-related clauses and requirements.The Quality Engineer is also expected to uphold company standards related to work quality and quantity, adhering to all policies and procedures. This position may evolve with additional responsibilities as needed.

Thorlabs is committed to propelling scientific progress through our innovative components, instruments, and systems. We believe in the transformative power of science and innovation to enhance the world around us. Our mission focuses on advancing photonics (light-based technologies) that create a positive impact for our customers, employees, and communities. Through educational outreach and sustainable business practices, we actively invest in a brighter future. Recognizing that our employees are unique individuals, we strive to cultivate a vibrant culture where talented individuals can thrive in our dynamic environment.As a CNC Machinist, you will play a crucial role in the setup and operation of CNC machines, adhering to both inch and metric drawing specifications. You will ensure the proper use and maintenance of inspection tools and devices for all manufactured components. This position is primarily based in Newton, NJ, but may require occasional duties at other Thorlabs locations.Working hours for this position are 5:45 AM - 2:15 PM, Monday to Friday.

Join Thorlabs, where we innovate and manufacture high-quality components, instruments, and systems that are at the forefront of photonics technology. With over 3,000 dedicated employees worldwide, we drive impactful research and real-world advancements in science and industry.At Thorlabs, we value every employee’s unique talents and perspectives, offering opportunities for career growth and the chance to make meaningful contributions from day one. We're looking for motivated individuals eager to thrive in a dynamic and engaging environment.The Technical Analyst is instrumental in providing actionable insights that support strategic decision-making in sales, marketing, and new business ventures. This role involves creatively sourcing data on niche markets where traditional insights may be limited. The successful candidate will excel in generating, manipulating, and analyzing large datasets.Although based in Newton, NJ, occasional travel to other Thorlabs locations may be required.

At Thorlabs, we innovate and manufacture components, instruments, and systems that revolutionize the world by advancing key photonics (light-based) technologies. With a committed team of over 3,000 professionals globally, Thorlabs plays a pivotal role in groundbreaking research and real-world innovations.Whether you are at the beginning of your career or bringing extensive experience, you will discover opportunities to grow, take initiative, and contribute meaningfully from your first day. We value the unique talents and perspectives that each employee brings, and we are looking for motivated individuals who are eager to make an impact in a dynamic and enjoyable environment.The Analytics Engineering Supervisor will collaborate with business and IT stakeholders to define, govern, and deliver reliable analytical assets that facilitate enterprise decision-making. This role is pivotal in designing and managing semantic models, metric definitions, and analytical frameworks to ensure uniformity, precision, and scalability across our analytics ecosystem. Acting as the primary liaison between business stakeholders and technical data teams, the Supervisor will translate business inquiries into clearly defined KPIs, metrics, and reusable semantic structures. This position is essential in structuring analytics assets for self-service reporting, minimizing duplication, and enhancing trust in enterprise data. The Analytics Engineering Supervisor will also establish enterprise standards for semantic modeling and metric definition, collaborating with Data Engineering to ensure that data pipelines and datasets support scalable and reliable analytics solutions. Furthermore, this role prepares the organization for advanced analytics capabilities, including AI and machine learning, by enforcing consistent data definitions, governance practices, and reusable analytical structures. While the primary location is in Newton, NJ, occasional duties at other Thorlabs locations may be required.

Thorlabs is excited to contribute to the advancement of science through the innovative components, instruments, and systems we design and manufacture. We believe in the significant potential of science and innovation to enhance the world around us, and we are dedicated to promoting photonics technologies that have a positive impact on our customers, employees, and communities. Through educational outreach and sustainable business practices, we are continually investing in a brighter future. We value the individuality of each employee and their ability to contribute to our success, striving to cultivate a team of exceptional individuals who thrive in our dynamic and enjoyable workplace culture.The Data Steward plays a crucial role in enhancing the trust, quality, and usability of enterprise data across Thorlabs’ analytics ecosystem, which encompasses Dynamics 365, Azure Synapse, ADLS, and Power BI. This position is tasked with defining and maintaining business terms and critical data elements, documenting data lineage, setting and monitoring data quality standards, and collaborating with Data Engineers, Data Analysts, and business subject-matter experts to resolve data issues and standardize definitions.As a Data Steward, you will ensure a consistent understanding of KPIs and their calculations, support change governance initiatives, and communicate impacts to stakeholders, enabling confident data-driven decision-making. Success in this role requires exceptional communication, organizational, and collaborative skills to work effectively with the Enterprise Data Management team and business partners.While this position is primarily based in Newton, NJ, occasional duties may require travel to other Thorlabs locations.

Thorlabs is dedicated to advancing scientific discovery by providing innovative components, instruments, and systems. We recognize the immense potential of science and innovation to enhance the world and are committed to promoting photonics technologies that benefit our customers, employees, and communities. Through educational initiatives and sustainable practices, we invest in a brighter future for all. We value each employee's unique contributions and strive to foster a dynamic, enjoyable work environment that encourages growth and success.The Science Writer II position plays a crucial role in reinforcing Thorlabs' status as a premier supplier of photonics solutions. This position involves creating impactful technical presentations, application imagery, and various marketing materials aimed at educating the photonics community about our products and their applications. This role builds upon the foundational skills developed in the Science Writer I position by leveraging a deep understanding of our extensive product range. You will engage with engineering teams to discuss new product developments and determine how they integrate into our existing offerings. Additionally, you will propose enhancements to our website to optimize the customer buying experience and execute plans to produce high-quality content with minimal revisions needed. Collaboration with graphic designers is essential to produce engaging presentations, utilizing basic information from our engineers along with your existing knowledge of related products.• Project Management: Apply your technical expertise and familiarity with our ERP system (D365), content editing tools, and Thorlabs' standards to craft comprehensive presentations supporting New Product Introductions (NPI), website updates, product phase-outs, acquisitions, tradeshows, social media, video projects, and other marketing collateral. Ensure presentations meet technical accuracy, thoroughness, and layout standards with minimal feedback required.• Content Strategy: Assist customers in making informed decisions from a portfolio of over 20,000 products by developing and implementing proposals for website organization, ensuring strong interlinking, applying SEO techniques, and maintaining thorough, standardized documentation.• Timely Updates: Regularly update content to ensure relevance and accuracy.

At Thorlabs, we are dedicated to propelling scientific innovation through the cutting-edge components, instruments, and systems that we design and manufacture. We understand the transformative power of science and innovation in creating a better world, and we are committed to pioneering advancements in photonics technology that benefit our customers, employees, and communities alike. Our initiatives in educational outreach and sustainable practices reflect our ongoing investment in a brighter future for all.The Content Strategist II is a pivotal role focused on the creation, curation, and strategic management of a continuous stream of high-quality educational content across Thorlabs’ platforms, including our website, social media, mobile applications, and in-person training sessions. This position merges content creation, editorial oversight, and cross-platform strategy to deliver educational materials that are not only accurate and engaging but also timely and aligned with organizational standards.In this role, you will produce your own content while collaborating with internal teams and external contributors to guide the development of educational resources, ensuring consistency in messaging and style, and fostering connections across various platforms. You will also be responsible for delivering educational content directly to audiences, both in-person and virtually.While the primary location for this position is Newton, NJ, occasional travel to other Thorlabs locations may be required.Key Responsibilities:Research photonics topics to develop a diverse portfolio of educational content.Refine content to ensure technical accuracy and compelling storytelling tailored to various audiences.Collaborate with subject matter experts to deepen understanding and clarity in content delivery, ensuring readiness for audience inquiries.Organize practice takes and create video storyboards to outline character and part placement, camera angles, and pacing for filming.Develop and maintain a content calendar with production timelines to release original content and manage existing materials, including responding to audience interactions.Establish a content strategy and track KPIs to assess content performance, identify trends, and inform strategic decisions.Stay informed on emerging platforms, approaches, and marketing standards to produce ready-to-publish presentations.Work alongside the Digital Marketing team to create supporting animated and multimedia content.

Join Thorlabs, a leading manufacturer of photonics and optical components, as an Electronics Assembler II. In this role, you will be responsible for assembling and testing electronic components and systems with precision and attention to detail. Your expertise will contribute to our mission of delivering high-quality products that support scientific research and industrial applications.

At Thorlabs, we are committed to propelling scientific advancements through the innovative components, instruments, and systems we design and manufacture. We firmly believe in the transformative power of science and innovation to enhance the world around us. Our dedication to advancing photonics technologies is evident in our efforts to positively impact our customers, employees, and communities. Through educational outreach and sustainable business practices, we continually invest in a brighter future. We value the unique contributions of each employee and strive to create a fun, fast-paced work culture where great people can thrive.The Automation Machining Technician II will play a critical role in our ongoing transition towards fully automated machining processes for both new and existing product lines within our machine shop. Ideal candidates will possess robust Toolmaking and Manual Machinist skills, with proficiency in operating manual mills, lathes, and grinders, in addition to Haas CNC 3-axis milling machines. Responsibilities will include constructing and modifying production component tooling fixtures to facilitate automation in production.Though primarily based in Newton, NJ, the role may occasionally require visits to other Thorlabs locations.Key Responsibilities:Machine new components and repair tooling fixtures to support CNC automation production.Monitor and inspect machined components to ensure accuracy against specified standards outlined in technical drawings.Maintain cleanliness in the work area, including performing preventative maintenance on CNC machinery.All employees are expected to:Consistently meet company standards regarding productivity and quality of work, adhering to all company policies, procedures, and safety protocols.Follow company directives regarding professional conduct while completing job tasks and assignments.The company reserves the right to assign additional duties as needed.Physical Demands:This position may involve active work, including standing or sitting for extended periods, and repetitive tasks. The role may require exerting up to 50 lbs. of force occasionally. Employees will be regularly exposed to moving mechanical parts, and may encounter potentially hazardous chemicals or fumes, though proper ventilation systems are in place to mitigate any harmful effects. Work environments can occasionally be noisy.

Join Thorlabs for an immersive Summer 2026 Engineering Internship where you will gain hands-on experience and insights into our innovative business operations. This full-time position is based in our Newton, New Jersey office and offers you the chance to work on impactful projects and collaborate with professionals in a global setting. Please note that housing and relocation expenses are the responsibility of the applicant. Application Deadline: December 19, 2025, or until positions are filled. Compensation: $18.00 - $25.00 per hour based on educational background and experience level.Position Purpose:This internship provides an exciting opportunity to contribute to a well-established and rapidly growing company within the photonics industry. We are seeking self-motivated, entrepreneurial candidates with a strong foundation in mechanical and/or optical design. Ideal applicants will have technical expertise and hands-on experience in areas such as fiber optics, mechanical design, laser optics, polarization, and telecommunications. Key Responsibilities:Collaborate with a mentor to develop job-related skills and manage engineering projects.Engage in Research & Development, Product Development, and Process Improvement initiatives.Prepare and present project summaries to a panel of technical experts.Acquire technical skills and proficiency in software relevant to the Photonics field.Gain hands-on experience with manufacturing processes.Ensure a safe and clean working environment by adhering to company policies and regulations. Additional Responsibilities:Consistently meet company standards for quality and productivity.Follow all company policies and procedures regarding workplace conduct. Qualifications:Completed coursework in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Robotics, Computer Engineering, Optical Science, Physics, Material Sciences, or Chemistry.Proficient in SolidWorks, PowerPoint, and Excel.Hands-on laboratory experience (preferably in chemistry and/or optics).

At Thorlabs, we are dedicated to pushing the boundaries of scientific advancement through innovative components, instruments, and systems that we design and manufacture. We believe in the transformative power of science and technology to enhance the world, and we are committed to advancing photonics technologies that positively impact our customers, employees, and communities. With a focus on educational outreach and sustainable business practices, we continuously strive to invest in a brighter future. Our team is comprised of unique individuals whose contributions are vital to our success, and we seek passionate individuals who will thrive in our dynamic, fast-paced environment.As a Photonics Solutions Engineer I, you will serve as a crucial technical resource, supporting our sales team in various technical sales initiatives. In this role, you will leverage your technical acumen to bridge communication between our customers and our engineering and manufacturing teams. While this position is based in Newton, NJ, occasional travel to other Thorlabs locations may be required.• Collaborate with Field and Inside Sales teams to provide technical expertise during lead qualification and opportunity development.• Engage directly with Thorlabs customers to gather requirements for custom requests and effectively communicate our capabilities and technical services.• Partner closely with internal engineering and manufacturing teams to ensure that custom solutions meet customer needs.

Thorlabs, Inc. designs and manufactures photonics solutions used in research and technology worldwide. With over 3,000 employees, the company supports a collaborative culture where technical skills and new ideas are valued. The Newton, New Jersey location seeks an Engineering Technician I for product development in high-tech areas such as Precision Optics and Specialty Fiber Optics. Role Overview The Engineering Technician I supports product development, maintenance, and quality assurance activities. Working closely with experienced engineers, this role involves hands-on tasks and technical documentation for a range of photonics products. Occasional travel to other Thorlabs sites or customer/vendor locations may be required. What You Will Do Learn about thin film coatings, lenses, fiber optics, polarization optics, prisms, gratings, opto-mechanics, collimators, isolators, spectroscopy accessories, and microscopy sub-assemblies. Create solid models and technical drawings, generate controlled documents, and enter data based on design proposals. Prepare technical documentation, including qualification and acceptance test procedures, reports, and maintenance manuals. Coordinate between engineering and manufacturing to address issues or suggest improvements. Communicate with vendors and purchasers regarding supplied components, services, and equipment. Track and manage project changes and issues. Assist with lab testing, manufacturing, quality assurance, and planning tasks as needed. Update supervisors on work status, challenges, and progress. Support product development through market analysis, application research, customer requests, manufacturing capabilities, cost, capacity, and sales projections. Help ensure product manufacturability, repeatability, and availability. Assist engineers and production teams with testing and data collection. Make drawing and documentation updates as assigned. Work with production staff to resolve manufacturing and design issues and suggest cost-saving measures. Location This position is based in Newton, New Jersey.

Thorlabs is dedicated to enhancing scientific advancement through the innovative components, instruments, and systems we design and manufacture. We firmly believe that science and innovation hold immense potential to improve our world, and we are committed to advancing photonics technologies that bring positive impacts to our customers, employees, and communities. Through educational outreach and environmentally sustainable practices, we continually invest in a brighter future. We appreciate the unique contributions of each employee and strive to create an engaging, fast-paced culture where talented individuals can thrive.We are currently seeking a Production Team Lead for our 2nd shift operations. This role will oversee a team in the production of various products, with responsibilities that may occasionally require duties at other Thorlabs locations.Key Responsibilities include, but are not limited to:• Lead and prioritize tasks for a team of employees.• Interpret and adhere to plans, material lists, and guidelines while effectively distributing tasks.• Execute regular production responsibilities and complete necessary documentation in a timely manner.• Address specific customization requirements.• Organize, lead, and train team members to produce products within established guidelines and timelines.• Ensure compliance with all company policies, procedures, and safety standards, including participation in employee discipline and documentation.• Meet and maintain management requirements and expectations.• Participate in the interview process as needed.• Inform planners of any potential missed deadlines.In addition to the essential functions and duties, all employees are also accountable for:• Continuously meeting company standards for the quantity and quality of work performed, in alignment with all company policies and procedures.• Complying with company policies, procedures, and directives regarding workplace behavior while completing job tasks. The company reserves the right to modify or assign additional duties to this position.Physical Activities:This role may involve active work, including standing or sitting for extended periods and performing repetitive tasks. Employees may be required to lift or move objects weighing up to 20 pounds. Team members must handle, manipulate, or assemble small parts and components. The work environment is generally moderately noisy, with possible louder conditions at times. Appropriate attire and personal protective equipment (PPE) such as masks, glasses, gloves, and specialized garments are mandatory. Required PPE and training will ensure safe handling and processing of chemicals like adhesives, lubricants, and solvents.

At Thorlabs, we are excited to contribute to the advancement of scientific discovery through our innovative components, instruments, and systems. We are passionate about harnessing the power of photonics (light-based technologies) to enhance the lives of our customers, employees, and the communities we serve. Our commitment to sustainability and educational outreach reflects our dedication to a brighter future for all. We value the unique contributions of each employee and strive to cultivate an engaging and dynamic workplace culture.Position OverviewThe Metal Finishing Racker plays an essential role in our anodizing operation, ensuring high-quality and efficient processing of components. This position involves supporting the anodizing line through various technical tasks and operates under general supervision. While primarily based in Newton, NJ, you may also be required to assist at other Thorlabs facilities as needed.Key Responsibilities include, but are not limited to:Racking and un-racking parts for processing on the automated anodizing line.Preparing components for racking, including plugging holes.Conducting in-process manual rinsing and inspections.Validating order quantities against production requests.Inspecting parts pre- and post-anodization to uphold Thorlabs' quality standards.Checking for color uniformity and identifying any bleed-out issues, notifying the operator of concerns.Safely wrapping or loading parts into trays for transportation to other locations.Maintaining anodizing racks to ensure quality integrity.Performing general maintenance tasks such as cleaning work areas and managing waste.Efficiently unloading trucks and storing hazardous materials in accordance with safety regulations.All employees are expected to:Consistently meet company standards for work quality and quantity.Adhere to company policies and workplace behavior expectations while performing job responsibilities.The company reserves the right to modify or assign additional duties as required.

Thorlabs designs and manufactures components, instruments, and systems for the photonics industry. With more than 3,000 employees worldwide, the company supports research and real-world applications in light-based technologies. The Newton, NJ site is hiring a Production Manager - Fiber. This role leads and supervises teams in fiber production, working with management to ensure safe, efficient, and timely output of high-quality products. The position involves direct oversight of employees in the assigned areas, including hiring, training, and performance management. Occasional travel to other Thorlabs locations may be needed. What You Will Do Supervise Production Supervisors and allocate departmental resources to match capacity with demand. Manage supply chain activities for raw materials and sourcing of products. Ensure compliance with safety standards for chemical handling and equipment operation. Lead teams to meet production goals while following Thorlabs' Quality Management System. Perform regular quality checks and address any issues related to product quality. Work with Production Planning and Purchasing to maintain schedules and support on-time delivery. Advise on design considerations and lead times for custom and OEM products. Oversee inventory of consumables and assembly supplies to prevent shortages. Identify and report production challenges or improvement opportunities to Engineering, and help implement solutions. Coordinate with Facility Engineering to carry out preventive maintenance and minimize downtime. Expectations All employees are expected to meet company standards for quality and quantity of work, and to perform tasks in line with company policies.

Join Thorlabs, a leader in the design and manufacturing of cutting-edge photonics components, instruments, and systems that are revolutionizing the world. With a dedicated team of over 3,000 employees globally, we empower groundbreaking research and foster innovation.Whether you are just starting your career or have years of experience, Thorlabs offers a dynamic environment where you can grow, take ownership of your responsibilities, and contribute meaningfully from day one. We value diverse talents and perspectives that drive our success and invite motivated individuals eager to make a difference in a vibrant, fast-paced culture.As an Assembly Technician I, you will collaborate with a skilled team to manufacture high-quality photonics products. Your responsibilities will include kitting, assembly, and conducting in-process measurements.Key Responsibilities include:Operate in a production area with processes of low to moderate complexity.Prepare batches by gathering necessary components and preparing materials such as epoxies.Perform basic assembly of products utilizing mechanical fasteners and various adhesives.Learn to conduct visual and mechanical measurements of parts using metrology devices like eye loupes, microscopes, calipers, micrometers, and indicators.Execute visual alignment of components with the help of alignment jigs, visual indicators, and laser test stations.Package products for the next processing step or for final customer delivery.Handle and clean specialty fiber optics, precision optics, and mechanical components.Sort and count parts and materials accurately.Inspect parts and materials for defects.Understand written work instructions and technical drawings to manufacture final products meeting the highest quality standards, aiming for zero scrap or rework.Maintain accurate records in our Manufacturing Database.Engage in Continuous Improvement initiatives.Adhere to company safety protocols and maintain a clean and organized workspace.In addition to the essential duties listed, all employees are responsible for:Meeting company standards for quality and quantity of work continuously.Following company policies and procedures regarding workplace behavior during all job functions.The company reserves the right to modify or assign additional duties as necessary.

Thorlabs is dedicated to fostering scientific advancement through the innovative components, instruments, and systems we design and manufacture. We firmly believe that science and innovation can significantly enhance the world around us, and we are committed to progressing photonics technologies that positively influence our customers, employees, and the communities we serve. Through educational outreach and sustainable business practices, we continuously invest in a brighter future. We value the uniqueness of each employee and seek to cultivate a team that thrives in our vibrant and fast-paced culture.The Distribution Warehouse Supervisor plays a pivotal role in overseeing daily warehouse operations, ensuring safe, efficient, and precise processes for receiving, put away, picking, packing, shipping, and inventory management across various functional areas. This position manages designated warehouse teams—including Freight, Bulk Storage, and RMA Receiving—ensuring all activities adhere to company standards, safety protocols, and performance metrics. While the primary work location is in Newton, NJ, occasional travel or temporary assignments at other Thorlabs facilities may be necessary.Key Responsibilities include but are not limited to:Operational Oversight: • Ensure all receiving, distribution, and shipping operations comply with Thorlabs' procedures and quality standards. • Conduct regular assessments of workflows, accuracy, and output quality; swiftly resolve any issues. • Allocate labor and modify staffing levels to optimize productivity and meet daily commitments. • Collaborate with Bulk Distribution, Ship Complete, Autostore, and RMA Receiving teams to achieve daily targets. • Identify and implement process improvements to boost efficiency, accuracy, and throughput. • Adapt operational processes based on evolving business needs, volume changes, or technological advancements.Specialized Functional Responsibilities: Bulk Storage & Large Freight Items: • Supervise the handling and storage of bulk, heavy, or oversized freight items. • Ensure the appropriate equipment (forklifts, pallet jacks, crate movers) is utilized for receiving and transporting large materials. • Keep bulk storage locations organized and perform routine cycle counts and inventory accuracy checks. Freight Forwarding & Logistics Coordination: • Manage inbound and outbound freight with third-party carriers and freight forwarders. • Request rate quotes, schedule pickups, arrange shipments, and ensure proper documentation. • Monitor freight expenses and collaborate with the logistics team to enhance cost efficiency and transit performance. RMA Receiving: • Lead the RMA receiving team to ensure timely and accurate processing of returned merchandise. • Maintain strict documentation, quality control, and compliance standards.