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ResponsibilitiesCollaborate with engineers, Data Scientists, designers, and product managers to tackle ambiguous problems. Conduct research, prototype, and implement machine learning and optimization models into production. Continuously enhance existing algorithms and identify opportunities for new models. RequirementsMaster's or PhD in Operations Research, Mathematics, Management Science, or a closely related field with a focus on optimization. Strong foundation in mathematical optimization or mathematical programming. Solid knowledge of probability and statistics. Excellent programming skills in Python and core machine learning tools (e.g., SQL, PyTorch, etc.). Preferred QualificationsFamiliarity with dynamic pricing, auction design, or marketplace matching challenges.
About the job
About Wheely
Wheely is transforming premium transportation services across major cities in Europe, the United States, and the Middle East. We integrate state-of-the-art technology with the art of five-star chauffeuring to provide an experience that is trusted by over 100,000 active riders and 1,200 corporate accounts.
As a profitable and rapidly growing scale-up with $43 million raised and annual revenues exceeding $100 million, we have recently expanded into New York City and are continuously growing throughout the US and EMEA regions. If you are passionate about your work and eager to contribute to our next growth phase, we invite you to apply.
We are looking for Associate Data Scientists specializing in Operations Research. In this role, you will manage the entire process from initial idea generation and research to production deployment.
You will be part of either our Pricing or Matching team, collaborating with fellow Data Scientists and engineers on complex, impactful challenges such as dynamic pricing and bipartite matching.
About Wheely
Wheely is not just a transportation service; we are a technology-driven solution redefining the premium chauffeur experience. With a commitment to quality and innovation, we aim to provide an unparalleled service to our riders and corporate clients across the globe.
About WheelyWheely is transforming premium transportation services across major cities in Europe, the United States, and the Middle East. We integrate state-of-the-art technology with the art of five-star chauffeuring to provide an experience that is trusted by over 100,000 active riders and 1,200 corporate accounts.As a profitable and rapidly growing scale-up with $43 million raised and annual revenues exceeding $100 million, we have recently expanded into New York City and are continuously growing throughout the US and EMEA regions. If you are passionate about your work and eager to contribute to our next growth phase, we invite you to apply.We are looking for Associate Data Scientists specializing in Operations Research. In this role, you will manage the entire process from initial idea generation and research to production deployment.You will be part of either our Pricing or Matching team, collaborating with fellow Data Scientists and engineers on complex, impactful challenges such as dynamic pricing and bipartite matching.
About WheelyWheely is revolutionizing premium transportation in major cities across Europe, the United States, and the Middle East. By integrating state-of-the-art technology with the art of five-star chauffeuring, we provide a trusted experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly expanding scale-up with $43M in funding and over $100M in annual revenue, we have recently launched in New York City and are swiftly growing across the US and EMEA. If you are passionate about your work and eager to contribute to our next phase of growth, we want to hear from you.We are looking for mid-level and senior Data Scientists / Machine Learning Engineers. You will take ownership of the complete process: from ideation and research to production deployment.You will be part of one of several teams (Mapping, Matching, Pricing, or Supply), addressing complex and impactful challenges such as ETA prediction, routing, map matching, dynamic pricing, bipartite matching, driving style prediction, and LLM integration.
About WheelyAt Wheely, we are revolutionizing premium transportation in major cities across Europe, the US, and the Middle East. Our innovative use of advanced technology combined with the art of five-star chauffeuring creates a trusted experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly growing scale-up with $43 million raised and over $100 million in annual revenue, we are excited to have recently expanded into New York City and are swiftly growing in the US and EMEA regions. If you are passionate about your craft and eager to contribute to our next phase of growth, we invite you to connect with us.We are seeking a Data Engineer to enhance our Data Team at Wheely, actively delivering a seamless and high-quality data experience to Business Users and Data Scientists.
We are in search of a strategic and analytical Courier Operations Manager to spearhead the Courier Function at Bolt Food Cyprus. In this pivotal role, you will oversee the performance of our courier network, expand operations into new cities, and cultivate a lean, high-performing team dedicated to operational excellence. Collaborating closely with the Country Manager and various local and global stakeholders, you will play a crucial role in shaping the future of Bolt Food's last-mile logistics in Cyprus.Your responsibilities will encompass the entire courier operations lifecycle—from process design and team development to execution and performance management. You will begin by managing a talented Courier Operations Specialist and gradually grow the team by identifying skill gaps and recruiting accordingly. We seek an individual who can fluidly transition between detailed analytical problem-solving and on-the-ground leadership. Engaging directly with couriers, analyzing performance data, and developing robust supply models to enhance efficiency and earnings will be integral to your role.Expect to travel to key operational areas in Cyprus, as we value hands-on experience and believe in spending time with couriers in the field rather than solely behind a desk.
About the RoleWargaming is on the lookout for a driven and enthusiastic Data Engineer to bolster our Analytics team. This role marries extensive technical know-how in high-volume telemetry and data warehousing with exceptional collaborative skills across various functions.The team engages with diverse product data, ranging from financial metrics to intricate in-battle telemetry, encompassing player actions, vehicle dynamics, and interface interactions. All data is aggregated into a centralized data warehouse, facilitating near real-time analytics.In this role, you will work closely with the Data Warehouse team focused on storage, infrastructure, and reporting, as well as a global network of over 50 analysts. This position provides a unique opportunity to thrive in one of the most data-driven industries and leverage modern analytics technologies to yield tangible product results.
Join TSMG as a Field Data Collection Specialist!Are you passionate about gathering critical data to enhance mapping applications? At TSMG, we specialize in field data collection where automation falls short. Our dedicated teams traverse Europe and North America, meticulously counting features, capturing images and videos, recording audio, and scanning areas to provide the precise details necessary for informed decision-making.Project Overview:The core mission of this project involves collecting visual and geo-data aimed at improving online mapping applications.Your Role:We are seeking enthusiastic surveyors to join our team in various European countries. As a Field Data Collection Specialist, you will be equipped with a specialized camera backpack to document the surroundings while walking between designated locations within the assigned area.Work Schedule:Monday to Friday, with a commitment of 6 to 8 hours per day.
Join Our Dynamic Team!Wargaming is in search of a passionate and detail-oriented Senior Game Data Analyst to enhance our World of Tanks analytics team. This role is pivotal in analyzing player behavior and game events across the WoT universe, which encompasses a wide array of data from economic metrics to intricate combat statistics.As a member of our team, you will collaborate closely with the WoT Product Team, the Data Warehouse team, and a global network of 60 analysts to drive strategic decision-making and optimize our gaming experience.Key ResponsibilitiesDeliver critical analytical insights to management and product teams for informed decision-making.Conduct quantitative analyses to assess gameplay patterns and identify opportunities for growth and improvement.Engage in the analytical maintenance of game features, events, and modes throughout all development stages:Pre-Production Analytics: Model potential outcomes and risks associated with new features, predict future events and key performance indicators, and deliver comprehensive analysis from concept to release.Production Analytics: Create detailed reports and metrics for evaluating operational features and events, while identifying anomalies that enhance product effectiveness.Develop and maintain analytical tools and dashboards that provide real-time updates on product performance.Gather requirements and conduct research in collaboration with producers, PMs, UX/UI designers, developers, QA, and artists.Present research findings and contribute to the product analytics knowledge base for cross-team sharing.
Mellon Cyprus, a key subsidiary of Mellon Technologies and a proud member of the Mellon Group of Companies, was established in 2000 in the vibrant city of Nicosia. Our company is dedicated to delivering cutting-edge technology solutions and outsourced services that facilitate digital transformation and enhance operational efficiency for premier organizations. With a robust commitment to the banking and financial sectors, Mellon Cyprus has cemented its reputation as a trusted partner in the local market by consistently providing high-quality, customer-focused solutions.We are currently looking for a dedicated Production Machine Operator to operate our production equipment and oversee the related documentation processes, ensuring compliance with our established operational standards.
About WheelyWheely is revolutionizing premium transportation across major cities in Europe, the US, and the Middle East. We integrate innovative technology with the art of five-star chauffeuring, providing a reliable experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly growing scale-up, we have raised $43M and generate over $100M in annual revenue. With our recent launch in New York City, we are expanding swiftly across the US and EMEA. If you are passionate about your work and eager to influence our next growth phase, we want to hear from you.We are seeking a motivated Associate Product Manager with a primary emphasis on enhancing our Customer Service operations. In this position, you will focus on improving the efficiency, proactivity, and personalization of our CS team, ensuring a consistent quality of service across all interactions.
Bolt is looking for a Customer Support Operations Agent to join the team in Nicosia, Cyprus. This role supports customers across Bolt’s ride-hailing and food delivery platforms, acting as the first point of contact for a wide range of inquiries. Bolt serves over 200 million customers in more than 50 countries. The company values an inclusive culture and aims to make cities more people-focused. Team members are encouraged to bring their unique perspectives to help improve urban mobility and customer experience. Role overview The Customer Support Operations Agent handles customer questions and problems related to Bolt Food, Ride, Rentals, Business, and other services. The job centers on resolving issues quickly and accurately, always aiming for a positive customer experience. This position also helps spot and report recurring issues, ensuring proper tagging and sharing feedback to support ongoing improvements. Main responsibilities Respond to customer inquiries via chat, email, or phone, covering topics such as rides, orders, rentals, accounts, payments, and cancellations. Work within service level agreements to provide efficient, accurate, and satisfying solutions. Follow Bolt’s policies and procedures to ensure consistent and fair outcomes for customers. Identify and flag issues, and give feedback to help improve products and processes. What helps in this role Strong attention to detail and execution skills. Comfort working in a busy environment and managing multiple tasks. Commitment to delivering excellent customer service.
About the RoleWe are in search of a skilled Marketing Analyst with expertise in data quality and AI-driven automation. This pivotal role aims to enhance our marketing measurement, reporting, and decision-making processes. You will blend marketing analysis with data operations and applied AI to ensure the integrity and consistency of data across various platforms, while automating dashboards, attribution insights, and scalable analytical workflows.Key ResponsibilitiesEvaluate marketing channel performance and provide actionable insights.Create and automate KPI reports.Support and automate experiment measurement, including A/B testing, incrementality, and creative testing.Design AI-driven automations for reporting, insight generation, anomaly detection, and campaign optimization.Ensure the quality of marketing and attribution data across multiple sources, including validation and troubleshooting.Develop and maintain predictive models to enhance decision-making.Collaborate with marketing, product, and engineering teams on tracking requirements and measurement plans.Maintain data pipelines and semantic layers, ensuring clear metric definitions and transformation logic.
Bolt is hiring a Customer Support Operations Team Lead based in Nicosia, Cyprus. This full-time, permanent position involves shift work to maintain strong support coverage for customers. Role overview This role focuses on guiding the in-house customer support team and managing the performance of outsourced partners. The Team Lead ensures that service standards and KPIs are consistently met. Key responsibilities Lead and coach the in-house support team to deliver high-quality customer service Oversee daily operations and performance of outsourced support partners Monitor KPIs and drive improvements through operational oversight Collaborate with other departments to support customer needs Work schedule This position requires working in shifts as part of the support team’s commitment to providing reliable service.
Marcus Evans has been a leader in global business intelligence since 1983. Our renowned Private Wealth Management (PWM) Summit serves as a prestigious platform, offering an exclusive, invitation-only environment where private investors—comprising Single and Multi-Family Offices—gather to rigorously evaluate investment mandates.We invite finance-oriented graduates to join our dynamic Private Markets Strategic Partnerships team. This impactful, entry-level role is tailored for individuals eager to carve a niche at the crossroads of Finance and Strategic Marketing. Unlike traditional sales roles, your focus will be on driving our market intelligence initiatives by identifying and profiling influential Family Office executives and Chief Investment Officers (CIOs) within the private markets.Fresh graduates are highly encouraged to apply for this junior position.This role is based in our Nicosia office and primarily supports our US market.Key Responsibilities:Family Office Profiling: Conduct comprehensive research into the North American private wealth sector to pinpoint key Principals and CIOs at Single and Multi-Family Offices (SFO/MFO).Investment Mandate Mapping: Evaluate summit themes (including Private Equity, Venture Capital, Real Estate, and Digital Assets) to identify institutional investors actively seeking these opportunities.Hyper-Personalized Outreach: Craft and implement intricate, data-driven outreach campaigns (both Direct Mail and Email) that resonate with C-suite investment professionals.Lead Generation Strategy: Collaborate with the North American Delegate Sales team to construct high-prestige prospect pipelines, preserving the elite status of our summits.CRM Intelligence: Utilize HubSpot and LinkedIn Sales Navigator proficiently to navigate the complex networks of the ultra-high-net-worth (UHNW) community.
Welcome to Plum, the innovative saving and investing app committed to helping you grow your wealth for life. From saving for your first home to enjoying a comfortable retirement, Plum is here to support your financial journey.Since our inception in 2016, over 2 million users across 10 European markets have entrusted us with more than £2 billion, thanks to our cutting-edge automation and AI technology – that’s the Plum advantage! Our efforts have not gone unnoticed, earning accolades from esteemed organizations like Deloitte and Finder.Our dedicated team of over 200 Plumsters spans Europe, working tirelessly to fulfill our mission, and we are eager to welcome more talented individuals to our growing family.The RoleWe are on the lookout for a Complaints Manager to lead and enhance our complaints function, ensuring that our customers receive just, prompt, and compassionate resolutions. You will leverage complaint insights to drive substantial product and operational enhancements across the organization.In this pivotal role, you will bolster customer trust, uphold regulatory standards, and facilitate operational scalability at Plum, ensuring each complaint not only gets resolved but also contributes to improving our product and customer experience for millions.Your Key Responsibilities Oversee the comprehensive complaints lifecycle, guaranteeing swift, equitable, and high-quality resolution.Serve as the senior escalation point for intricate or high-risk cases, ensuring transparent and fair outcomes.Ensure compliance with all relevant regulatory requirements (FCA, CBC, CySEC, FOS) in complaints processes.Analyze complaint trends, root causes, and systemic issues, transforming insights into actionable enhancements across Product, Operations, Risk, and Customer Success.Act as the voice of the customer in strategic discussions and decision-making forums.Collaborate with cross-functional teams to mitigate complaint triggers and enhance customer experiences at scale.Lead, mentor, and nurture a high-performing complaints team focused on quality, fairness, and accountability.Foster an environment where teams feel empowered to refine processes and customer outcomes.Enhance operational efficiency through process reengineering, technology, and automation initiatives.Manage complaints MI, regulatory reporting, and governance updates for senior leadership and committees.Coordinate with Compliance and Risk teams to ensure ongoing regulatory preparedness as the company scales.Who You Are 3+ years of experience in customer operations within fintech, banking, or financial services, including at least 1+ year in a managerial role.Strong understanding of FCA DISP requirements and complaints governance frameworks.Customer-centric mindset with a commitment to delivering fair outcomes.Exceptional analytical skills, including root cause analysis and trend identification.Proven ability to lead teams and drive performance improvements.
The payment processing landscape is transforming rapidly, and businesses are seeking reliable and strategic partners to fuel their growth. Introducing Nuvei, a Canadian fintech company dedicated to propelling businesses forward across the globe. Our adaptable, modular, and scalable technology empowers leading enterprises to embrace next-generation payment solutions, offering a variety of payout options and benefiting from comprehensive services in card issuing, banking, risk, and fraud management. With a footprint in over 200 markets, local acquiring in 50 markets, 150 currencies, and 700 alternative payment methods, Nuvei delivers the technology and insights needed for our clients and partners to flourish both locally and globally through a single integration. At Nuvei, we embody our core values and excel in tackling complex challenges. Our commitment to continuous product enhancement and exceptional customer service drives our success. We are on the lookout for outstanding talent to join us on this exciting journey!Your MissionWe are in search of an Insights and Reporting Manager to become a vital member of our dynamic Insights and Reporting team. Reporting directly to the Senior Insights and Reporting Manager, you will play a crucial role in shaping the success of our Commercial Sales teams, with a concentrated focus on managing and enhancing our core reference datasets.
Join Wrike, a leading collaborative work management platform, as a Senior Product Manager for Analytics. In this pivotal role, you will harness data to drive strategic decisions, enhance product features, and optimize user engagement. Your expertise in analytics will empower our team to unlock valuable insights, ensuring our products meet the evolving needs of our clients.As a Senior Product Manager, you will collaborate with cross-functional teams, including engineering, marketing, and sales, to define product requirements and translate them into actionable plans. If you have a passion for analytics and a proven track record of successful product management, we want to hear from you!
At Uni Systems, we are dedicated to transforming digital visions into reality. As a rapidly growing company, we invite you to become a part of our UniQue team as a Help Desk Administrator.Your Role:Oversee user account management and ensure smooth operation.Monitor and manage Microsoft 365 licensing for users efficiently.Configure and manage email accounts through Exchange Online.Administer SharePoint sites and libraries to enhance collaboration.Set up and manage Microsoft Teams channels and settings effectively.Provide support and troubleshooting for end-users.Deliver technical assistance for Microsoft 365 applications.
Job OverviewAre you passionate about data analysis and the gaming industry? Join us as a Game Analyst for one of the leading mobile tank games, World of Tanks Blitz. For over 11 years, we have shaped our game based on data-driven insights, and you will play a crucial role in this journey. Collaborating closely with product managers, game designers, and developers, you will enhance our product through telemetry development, data mart preparation, dashboard creation, and statistical research including A/B tests.Reports toTeam Lead, AnalyticsWhat will you do?Design telemetry systems for new features.Validate data for accuracy and identify inconsistencies.Automate data processes for reporting and dashboarding.Create clear and insightful dashboards.Engage with product stakeholders to develop hypotheses.Communicate findings and advocate for a data-driven decision-making culture.What are we looking for?3+ years of experience in a similar role.Proficiency with BigQuery, Snowflake, and Tableau.Strong understanding of analytics' role in gaming products.Solid background in statistics and probability with practical application experience.Fluent in SQL.Familiar with Python programming.
Join Our Team as Head of AnalyticsWe are seeking a talented and driven individual to lead our analytics team for World of Tanks on PC. As the Head of Analytics, you will report directly to the Product Director and play a pivotal role in shaping data-driven product strategies. Your primary responsibility will be to develop and guide a high-performing analytics team, enabling informed product decisions through robust analytics and insights.In this dynamic role, you will focus on building a culture of analytical excellence within the organization, ensuring that our analytics efforts provide actionable insights that drive product success.
At Marcus Evans, we are driven by the transformative power of collaboration. By uniting the right individuals, we foster connections that inform and inspire success. Our commitment to building deep partnerships with clients allows us to offer an extensive range of products and services designed to propel their growth and secure their achievements. Since our establishment in 1983, we have cultivated a rich history of delivering exceptional results, boasting an international presence with 49 offices across more than 20 countries and a workforce exceeding 1500 professionals.Operating across diverse industry sectors, our Summits, Conferences, and Online Events brands provide innovative, high-level content and dynamic networking opportunities. We connect key decision-makers on a global scale, serving a clientele that includes C-level executives from 98% of Fortune 1000 companies, leaders in industries such as healthcare, legal, pharmaceuticals, investment, energy, and packaging.We are seeking an enthusiastic and results-oriented marketing professional to join our Summits division as a Market Intelligence Specialist. In this pivotal role, you will manage a diverse portfolio of brands across various sectors. You will gain a comprehensive understanding of each brand, evaluate target audiences, define ideal buyer personas, and conduct in-depth competitor analyses. Collaborating closely with our sales, marketing, research, and content management teams, you will identify the addressable market for each brand and implement a robust data strategy to enhance existing data and acquire new insights. Additionally, you will execute targeted marketing outreach to validate data and generate inbound leads through multiple channels, including email and social media.This is an on-site position based in our Nicosia office.
About WheelyWheely is transforming premium transportation services across major cities in Europe, the United States, and the Middle East. We integrate state-of-the-art technology with the art of five-star chauffeuring to provide an experience that is trusted by over 100,000 active riders and 1,200 corporate accounts.As a profitable and rapidly growing scale-up with $43 million raised and annual revenues exceeding $100 million, we have recently expanded into New York City and are continuously growing throughout the US and EMEA regions. If you are passionate about your work and eager to contribute to our next growth phase, we invite you to apply.We are looking for Associate Data Scientists specializing in Operations Research. In this role, you will manage the entire process from initial idea generation and research to production deployment.You will be part of either our Pricing or Matching team, collaborating with fellow Data Scientists and engineers on complex, impactful challenges such as dynamic pricing and bipartite matching.
About WheelyWheely is revolutionizing premium transportation in major cities across Europe, the United States, and the Middle East. By integrating state-of-the-art technology with the art of five-star chauffeuring, we provide a trusted experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly expanding scale-up with $43M in funding and over $100M in annual revenue, we have recently launched in New York City and are swiftly growing across the US and EMEA. If you are passionate about your work and eager to contribute to our next phase of growth, we want to hear from you.We are looking for mid-level and senior Data Scientists / Machine Learning Engineers. You will take ownership of the complete process: from ideation and research to production deployment.You will be part of one of several teams (Mapping, Matching, Pricing, or Supply), addressing complex and impactful challenges such as ETA prediction, routing, map matching, dynamic pricing, bipartite matching, driving style prediction, and LLM integration.
About WheelyAt Wheely, we are revolutionizing premium transportation in major cities across Europe, the US, and the Middle East. Our innovative use of advanced technology combined with the art of five-star chauffeuring creates a trusted experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly growing scale-up with $43 million raised and over $100 million in annual revenue, we are excited to have recently expanded into New York City and are swiftly growing in the US and EMEA regions. If you are passionate about your craft and eager to contribute to our next phase of growth, we invite you to connect with us.We are seeking a Data Engineer to enhance our Data Team at Wheely, actively delivering a seamless and high-quality data experience to Business Users and Data Scientists.
We are in search of a strategic and analytical Courier Operations Manager to spearhead the Courier Function at Bolt Food Cyprus. In this pivotal role, you will oversee the performance of our courier network, expand operations into new cities, and cultivate a lean, high-performing team dedicated to operational excellence. Collaborating closely with the Country Manager and various local and global stakeholders, you will play a crucial role in shaping the future of Bolt Food's last-mile logistics in Cyprus.Your responsibilities will encompass the entire courier operations lifecycle—from process design and team development to execution and performance management. You will begin by managing a talented Courier Operations Specialist and gradually grow the team by identifying skill gaps and recruiting accordingly. We seek an individual who can fluidly transition between detailed analytical problem-solving and on-the-ground leadership. Engaging directly with couriers, analyzing performance data, and developing robust supply models to enhance efficiency and earnings will be integral to your role.Expect to travel to key operational areas in Cyprus, as we value hands-on experience and believe in spending time with couriers in the field rather than solely behind a desk.
About the RoleWargaming is on the lookout for a driven and enthusiastic Data Engineer to bolster our Analytics team. This role marries extensive technical know-how in high-volume telemetry and data warehousing with exceptional collaborative skills across various functions.The team engages with diverse product data, ranging from financial metrics to intricate in-battle telemetry, encompassing player actions, vehicle dynamics, and interface interactions. All data is aggregated into a centralized data warehouse, facilitating near real-time analytics.In this role, you will work closely with the Data Warehouse team focused on storage, infrastructure, and reporting, as well as a global network of over 50 analysts. This position provides a unique opportunity to thrive in one of the most data-driven industries and leverage modern analytics technologies to yield tangible product results.
Join TSMG as a Field Data Collection Specialist!Are you passionate about gathering critical data to enhance mapping applications? At TSMG, we specialize in field data collection where automation falls short. Our dedicated teams traverse Europe and North America, meticulously counting features, capturing images and videos, recording audio, and scanning areas to provide the precise details necessary for informed decision-making.Project Overview:The core mission of this project involves collecting visual and geo-data aimed at improving online mapping applications.Your Role:We are seeking enthusiastic surveyors to join our team in various European countries. As a Field Data Collection Specialist, you will be equipped with a specialized camera backpack to document the surroundings while walking between designated locations within the assigned area.Work Schedule:Monday to Friday, with a commitment of 6 to 8 hours per day.
Join Our Dynamic Team!Wargaming is in search of a passionate and detail-oriented Senior Game Data Analyst to enhance our World of Tanks analytics team. This role is pivotal in analyzing player behavior and game events across the WoT universe, which encompasses a wide array of data from economic metrics to intricate combat statistics.As a member of our team, you will collaborate closely with the WoT Product Team, the Data Warehouse team, and a global network of 60 analysts to drive strategic decision-making and optimize our gaming experience.Key ResponsibilitiesDeliver critical analytical insights to management and product teams for informed decision-making.Conduct quantitative analyses to assess gameplay patterns and identify opportunities for growth and improvement.Engage in the analytical maintenance of game features, events, and modes throughout all development stages:Pre-Production Analytics: Model potential outcomes and risks associated with new features, predict future events and key performance indicators, and deliver comprehensive analysis from concept to release.Production Analytics: Create detailed reports and metrics for evaluating operational features and events, while identifying anomalies that enhance product effectiveness.Develop and maintain analytical tools and dashboards that provide real-time updates on product performance.Gather requirements and conduct research in collaboration with producers, PMs, UX/UI designers, developers, QA, and artists.Present research findings and contribute to the product analytics knowledge base for cross-team sharing.
Mellon Cyprus, a key subsidiary of Mellon Technologies and a proud member of the Mellon Group of Companies, was established in 2000 in the vibrant city of Nicosia. Our company is dedicated to delivering cutting-edge technology solutions and outsourced services that facilitate digital transformation and enhance operational efficiency for premier organizations. With a robust commitment to the banking and financial sectors, Mellon Cyprus has cemented its reputation as a trusted partner in the local market by consistently providing high-quality, customer-focused solutions.We are currently looking for a dedicated Production Machine Operator to operate our production equipment and oversee the related documentation processes, ensuring compliance with our established operational standards.
About WheelyWheely is revolutionizing premium transportation across major cities in Europe, the US, and the Middle East. We integrate innovative technology with the art of five-star chauffeuring, providing a reliable experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly growing scale-up, we have raised $43M and generate over $100M in annual revenue. With our recent launch in New York City, we are expanding swiftly across the US and EMEA. If you are passionate about your work and eager to influence our next growth phase, we want to hear from you.We are seeking a motivated Associate Product Manager with a primary emphasis on enhancing our Customer Service operations. In this position, you will focus on improving the efficiency, proactivity, and personalization of our CS team, ensuring a consistent quality of service across all interactions.
Bolt is looking for a Customer Support Operations Agent to join the team in Nicosia, Cyprus. This role supports customers across Bolt’s ride-hailing and food delivery platforms, acting as the first point of contact for a wide range of inquiries. Bolt serves over 200 million customers in more than 50 countries. The company values an inclusive culture and aims to make cities more people-focused. Team members are encouraged to bring their unique perspectives to help improve urban mobility and customer experience. Role overview The Customer Support Operations Agent handles customer questions and problems related to Bolt Food, Ride, Rentals, Business, and other services. The job centers on resolving issues quickly and accurately, always aiming for a positive customer experience. This position also helps spot and report recurring issues, ensuring proper tagging and sharing feedback to support ongoing improvements. Main responsibilities Respond to customer inquiries via chat, email, or phone, covering topics such as rides, orders, rentals, accounts, payments, and cancellations. Work within service level agreements to provide efficient, accurate, and satisfying solutions. Follow Bolt’s policies and procedures to ensure consistent and fair outcomes for customers. Identify and flag issues, and give feedback to help improve products and processes. What helps in this role Strong attention to detail and execution skills. Comfort working in a busy environment and managing multiple tasks. Commitment to delivering excellent customer service.
About the RoleWe are in search of a skilled Marketing Analyst with expertise in data quality and AI-driven automation. This pivotal role aims to enhance our marketing measurement, reporting, and decision-making processes. You will blend marketing analysis with data operations and applied AI to ensure the integrity and consistency of data across various platforms, while automating dashboards, attribution insights, and scalable analytical workflows.Key ResponsibilitiesEvaluate marketing channel performance and provide actionable insights.Create and automate KPI reports.Support and automate experiment measurement, including A/B testing, incrementality, and creative testing.Design AI-driven automations for reporting, insight generation, anomaly detection, and campaign optimization.Ensure the quality of marketing and attribution data across multiple sources, including validation and troubleshooting.Develop and maintain predictive models to enhance decision-making.Collaborate with marketing, product, and engineering teams on tracking requirements and measurement plans.Maintain data pipelines and semantic layers, ensuring clear metric definitions and transformation logic.
Bolt is hiring a Customer Support Operations Team Lead based in Nicosia, Cyprus. This full-time, permanent position involves shift work to maintain strong support coverage for customers. Role overview This role focuses on guiding the in-house customer support team and managing the performance of outsourced partners. The Team Lead ensures that service standards and KPIs are consistently met. Key responsibilities Lead and coach the in-house support team to deliver high-quality customer service Oversee daily operations and performance of outsourced support partners Monitor KPIs and drive improvements through operational oversight Collaborate with other departments to support customer needs Work schedule This position requires working in shifts as part of the support team’s commitment to providing reliable service.
Marcus Evans has been a leader in global business intelligence since 1983. Our renowned Private Wealth Management (PWM) Summit serves as a prestigious platform, offering an exclusive, invitation-only environment where private investors—comprising Single and Multi-Family Offices—gather to rigorously evaluate investment mandates.We invite finance-oriented graduates to join our dynamic Private Markets Strategic Partnerships team. This impactful, entry-level role is tailored for individuals eager to carve a niche at the crossroads of Finance and Strategic Marketing. Unlike traditional sales roles, your focus will be on driving our market intelligence initiatives by identifying and profiling influential Family Office executives and Chief Investment Officers (CIOs) within the private markets.Fresh graduates are highly encouraged to apply for this junior position.This role is based in our Nicosia office and primarily supports our US market.Key Responsibilities:Family Office Profiling: Conduct comprehensive research into the North American private wealth sector to pinpoint key Principals and CIOs at Single and Multi-Family Offices (SFO/MFO).Investment Mandate Mapping: Evaluate summit themes (including Private Equity, Venture Capital, Real Estate, and Digital Assets) to identify institutional investors actively seeking these opportunities.Hyper-Personalized Outreach: Craft and implement intricate, data-driven outreach campaigns (both Direct Mail and Email) that resonate with C-suite investment professionals.Lead Generation Strategy: Collaborate with the North American Delegate Sales team to construct high-prestige prospect pipelines, preserving the elite status of our summits.CRM Intelligence: Utilize HubSpot and LinkedIn Sales Navigator proficiently to navigate the complex networks of the ultra-high-net-worth (UHNW) community.
Welcome to Plum, the innovative saving and investing app committed to helping you grow your wealth for life. From saving for your first home to enjoying a comfortable retirement, Plum is here to support your financial journey.Since our inception in 2016, over 2 million users across 10 European markets have entrusted us with more than £2 billion, thanks to our cutting-edge automation and AI technology – that’s the Plum advantage! Our efforts have not gone unnoticed, earning accolades from esteemed organizations like Deloitte and Finder.Our dedicated team of over 200 Plumsters spans Europe, working tirelessly to fulfill our mission, and we are eager to welcome more talented individuals to our growing family.The RoleWe are on the lookout for a Complaints Manager to lead and enhance our complaints function, ensuring that our customers receive just, prompt, and compassionate resolutions. You will leverage complaint insights to drive substantial product and operational enhancements across the organization.In this pivotal role, you will bolster customer trust, uphold regulatory standards, and facilitate operational scalability at Plum, ensuring each complaint not only gets resolved but also contributes to improving our product and customer experience for millions.Your Key Responsibilities Oversee the comprehensive complaints lifecycle, guaranteeing swift, equitable, and high-quality resolution.Serve as the senior escalation point for intricate or high-risk cases, ensuring transparent and fair outcomes.Ensure compliance with all relevant regulatory requirements (FCA, CBC, CySEC, FOS) in complaints processes.Analyze complaint trends, root causes, and systemic issues, transforming insights into actionable enhancements across Product, Operations, Risk, and Customer Success.Act as the voice of the customer in strategic discussions and decision-making forums.Collaborate with cross-functional teams to mitigate complaint triggers and enhance customer experiences at scale.Lead, mentor, and nurture a high-performing complaints team focused on quality, fairness, and accountability.Foster an environment where teams feel empowered to refine processes and customer outcomes.Enhance operational efficiency through process reengineering, technology, and automation initiatives.Manage complaints MI, regulatory reporting, and governance updates for senior leadership and committees.Coordinate with Compliance and Risk teams to ensure ongoing regulatory preparedness as the company scales.Who You Are 3+ years of experience in customer operations within fintech, banking, or financial services, including at least 1+ year in a managerial role.Strong understanding of FCA DISP requirements and complaints governance frameworks.Customer-centric mindset with a commitment to delivering fair outcomes.Exceptional analytical skills, including root cause analysis and trend identification.Proven ability to lead teams and drive performance improvements.
The payment processing landscape is transforming rapidly, and businesses are seeking reliable and strategic partners to fuel their growth. Introducing Nuvei, a Canadian fintech company dedicated to propelling businesses forward across the globe. Our adaptable, modular, and scalable technology empowers leading enterprises to embrace next-generation payment solutions, offering a variety of payout options and benefiting from comprehensive services in card issuing, banking, risk, and fraud management. With a footprint in over 200 markets, local acquiring in 50 markets, 150 currencies, and 700 alternative payment methods, Nuvei delivers the technology and insights needed for our clients and partners to flourish both locally and globally through a single integration. At Nuvei, we embody our core values and excel in tackling complex challenges. Our commitment to continuous product enhancement and exceptional customer service drives our success. We are on the lookout for outstanding talent to join us on this exciting journey!Your MissionWe are in search of an Insights and Reporting Manager to become a vital member of our dynamic Insights and Reporting team. Reporting directly to the Senior Insights and Reporting Manager, you will play a crucial role in shaping the success of our Commercial Sales teams, with a concentrated focus on managing and enhancing our core reference datasets.
Join Wrike, a leading collaborative work management platform, as a Senior Product Manager for Analytics. In this pivotal role, you will harness data to drive strategic decisions, enhance product features, and optimize user engagement. Your expertise in analytics will empower our team to unlock valuable insights, ensuring our products meet the evolving needs of our clients.As a Senior Product Manager, you will collaborate with cross-functional teams, including engineering, marketing, and sales, to define product requirements and translate them into actionable plans. If you have a passion for analytics and a proven track record of successful product management, we want to hear from you!
At Uni Systems, we are dedicated to transforming digital visions into reality. As a rapidly growing company, we invite you to become a part of our UniQue team as a Help Desk Administrator.Your Role:Oversee user account management and ensure smooth operation.Monitor and manage Microsoft 365 licensing for users efficiently.Configure and manage email accounts through Exchange Online.Administer SharePoint sites and libraries to enhance collaboration.Set up and manage Microsoft Teams channels and settings effectively.Provide support and troubleshooting for end-users.Deliver technical assistance for Microsoft 365 applications.
Job OverviewAre you passionate about data analysis and the gaming industry? Join us as a Game Analyst for one of the leading mobile tank games, World of Tanks Blitz. For over 11 years, we have shaped our game based on data-driven insights, and you will play a crucial role in this journey. Collaborating closely with product managers, game designers, and developers, you will enhance our product through telemetry development, data mart preparation, dashboard creation, and statistical research including A/B tests.Reports toTeam Lead, AnalyticsWhat will you do?Design telemetry systems for new features.Validate data for accuracy and identify inconsistencies.Automate data processes for reporting and dashboarding.Create clear and insightful dashboards.Engage with product stakeholders to develop hypotheses.Communicate findings and advocate for a data-driven decision-making culture.What are we looking for?3+ years of experience in a similar role.Proficiency with BigQuery, Snowflake, and Tableau.Strong understanding of analytics' role in gaming products.Solid background in statistics and probability with practical application experience.Fluent in SQL.Familiar with Python programming.
Join Our Team as Head of AnalyticsWe are seeking a talented and driven individual to lead our analytics team for World of Tanks on PC. As the Head of Analytics, you will report directly to the Product Director and play a pivotal role in shaping data-driven product strategies. Your primary responsibility will be to develop and guide a high-performing analytics team, enabling informed product decisions through robust analytics and insights.In this dynamic role, you will focus on building a culture of analytical excellence within the organization, ensuring that our analytics efforts provide actionable insights that drive product success.
At Marcus Evans, we are driven by the transformative power of collaboration. By uniting the right individuals, we foster connections that inform and inspire success. Our commitment to building deep partnerships with clients allows us to offer an extensive range of products and services designed to propel their growth and secure their achievements. Since our establishment in 1983, we have cultivated a rich history of delivering exceptional results, boasting an international presence with 49 offices across more than 20 countries and a workforce exceeding 1500 professionals.Operating across diverse industry sectors, our Summits, Conferences, and Online Events brands provide innovative, high-level content and dynamic networking opportunities. We connect key decision-makers on a global scale, serving a clientele that includes C-level executives from 98% of Fortune 1000 companies, leaders in industries such as healthcare, legal, pharmaceuticals, investment, energy, and packaging.We are seeking an enthusiastic and results-oriented marketing professional to join our Summits division as a Market Intelligence Specialist. In this pivotal role, you will manage a diverse portfolio of brands across various sectors. You will gain a comprehensive understanding of each brand, evaluate target audiences, define ideal buyer personas, and conduct in-depth competitor analyses. Collaborating closely with our sales, marketing, research, and content management teams, you will identify the addressable market for each brand and implement a robust data strategy to enhance existing data and acquire new insights. Additionally, you will execute targeted marketing outreach to validate data and generate inbound leads through multiple channels, including email and social media.This is an on-site position based in our Nicosia office.
Mar 11, 2026
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