Associate Product Manager - Lending
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Title: Associate Product Manager - LendingAbout Us:Paytm stands at the forefront of India's mobile payments and financial services revolution, leading the charge in mobile QR payments. Our mission is to empower half a billion Indians by integrating them into the mainstream economy through innovative technology solutions that enhance payment and commerce expe…
Role Overview Paytm is hiring a Product Manager for its Lending Platform in Noida, Uttar Pradesh. This role shapes the product strategy and manages execution, working closely with teams across the company. The focus is on improving customer experience and supporting business objectives. What You Will Do Drive the product lifecycle from concept through launch Collaborate with engineering, design, and business teams to deliver features that matter Analyze market trends and gather feedback from customers Define clear product requirements and priorities Ensure every step aligns with Paytm’s mission to make finance accessible Impact This position plays a key part in delivering solutions that help more people access financial services. Leadership and clear decision-making will guide the platform’s growth and success.
About PaytmPaytm stands as India's premier mobile payments and financial services distribution platform. As a trailblazer in the mobile QR payments revolution, Paytm is dedicated to developing technologies that empower small businesses in payments and commerce. Our mission is to integrate half a billion Indians into the mainstream economy through innovative technology.Role OverviewWe are on the lookout for a dynamic Product Manager to lead our Merchant Lending team. This position involves addressing one of the most intricate and often overlooked challenges in financial services: enhancing Customer Experience. The ideal candidate will be a critical thinker adept at leveraging data to extract insights, coupled with a strong sense of customer empathy and an eye for UI/UX design.Key Responsibilities- Craft seamless, user-friendly digital journeys for merchants encompassing onboarding, credit decisioning, KYC, disbursement, repayment, and closure.- Analyze funnel data and user feedback to identify and mitigate drop-off points.- Cultivate a deep understanding of the needs, concerns, and motivations of small business owners when seeking loans.- Transform insights into intuitive UI/UX that fosters trust and minimizes cognitive load.- Advocate for customer-centric practices within the merchant lending domain.- Collaborate with solution architects and engineering leads to understand various technology platforms and write comprehensive product requirement documents. Oversee future roadmaps and deliverables, utilizing data to pinpoint bottlenecks, formulate hypotheses, execute experiments (A/B), and assess impact.- Engage with your team’s output: test products and their features proactively, ensure comprehensive journey coverage, and maintain product reporting to track KPIs and success metrics (data-driven product management).- Utilize SQL or comparable query languages (like Excel) to independently access, analyze, and validate data.- Monitor key product and data metrics (OKRs and KPIs), adjusting strategies for optimal product performance.
About Us:Paytm stands at the forefront of India's mobile payment and financial services landscape. As a trailblazer in the mobile QR payment revolution, we leverage cutting-edge technology to empower small businesses in their payment and commerce endeavors. Our mission is to integrate half a billion Indians into the mainstream economy through innovative technological solutions.Key Responsibilities:• Collaborate closely with vertical product managers and business leaders to identify product use cases, customer journeys, and the overall impact on business objectives.• Gain a comprehensive understanding of various technology platforms and their features, enabling you to work effectively with solution architects and engineering leads to draft detailed product requirement documents, manage future roadmaps, and ensure timely deliverables.• Facilitate clear, straightforward, and technically sound decision-making processes.• Leverage your extensive knowledge of lending platforms to provide expert insights in requirements solutioning.• Engage with multiple stakeholders, including senior management and cross-functional teams, to expedite decision-making, navigate technical challenges, and implement effective solutions.• Lead product team processes utilizing Agile/Scrum methodologies, manage expectations, and regularly track the roadmap progress.• Actively participate in the development process by running edge cases, proactively testing products and features, and ensuring comprehensive journey coverage while establishing product reporting to track KPIs for success through data-driven management.Qualifications:• Bachelor's degree in Engineering, Computer Science, or a related field.• Extensive professional experience in product management or a similar analytical role, with hands-on experience in banking processes.• In-depth understanding of Lending and Loan Management System (LMS) platforms within a Product Management context, with familiarity in the Fintech, BFSI, or lending domain.• 12-15 years of total experience, with a minimum of 8 years in product management.• Proven ability to devise solutions in a dynamic and fast-paced work environment.• Strong intuition for customer experience, demonstrated success in creating innovative and user-friendly products and customer-facing features.• Excellent oral, written, and interpersonal communication skills.Why Join Us:Become part of a collaborative program driven by output that fosters cohesion across various business sectors through technology. Enhance revenue per user by capitalizing on cross-selling opportunities. Experience a solid feedback culture from colleagues regarding your support for their objectives, and enjoy a workplace that values respect and trust.
Product Management – Product ManagerExperience: 2-5 YearsAbout Paytm Group:Paytm stands as India's foremost mobile payments and financial services platform, recognized for spearheading the mobile QR payments revolution. Our technology is designed to empower small businesses in making transactions and engaging in commerce. We strive to integrate half a billion Indians into the mainstream economy through innovative technology.Role OverviewAre you passionate about product development and intrigued by the underlying technology? If you have a background in technical roles such as software development, engineering management, or system architecture, we want you! We are seeking Product Owners who can drive the creation of high-quality financial and payment products within a dynamic and innovative environment. Your collaboration with business leaders and engineering teams will be crucial in shaping strategy, roadmaps, and product execution.Key Responsibilities:• Collaborate closely with business leads to identify product use cases, customer journeys, and assess their business implications.• Understand various technology platforms and work with solution architects to create detailed product requirement documents, manage future roadmaps, and ensure timely deliverables.• Ensure clear and technically sound decision-making processes.• Utilize your expertise in technology platforms to identify potential design issues or opportunities for system reuse.• Engage with multiple stakeholders and cross-functional teams to facilitate decision-making and address technical challenges promptly.• Lead product processes, such as Agile/Scrum, and regularly monitor roadmap progress.• Actively participate in product testing, identifying edge cases, and providing early feedback on features to enhance product quality.
One97 Communications Ltd.
About One97 Communications:One97 Communications Ltd., the parent company of Paytm, is at the forefront of mobile payment solutions and financial services in India. As a trailblazer in the mobile QR payment sector, we are dedicated to leveraging technology to empower small businesses and connect over half a billion Indians to the mainstream economy.Our Innovative Team:Our dynamic team at One97 thrives on innovation and delivers comprehensive services including Customer Communication, Up-Selling, Mobile Content, and Advertising solutions to over 500 million mobile users globally. Based in New Delhi and supported by leading investors like Intel Capital and Berkshire Hathaway, our services are versatile and cater to various business models such as Capex, Opex, and Revenue Share, tailored to meet the flexibility needs of telecom operators.Key Offerings:We provide a diverse range of solutions categorized into:• Entertainment• Digital Platforms• CVM Solutions• Enterprise Services• Financial PlatformsOne97 boasts the broadest deployment of telecom applications on cloud platforms in India, delivering an extensive array of value-added services that enhance revenue streams for operators in challenging markets across India, SAARC, the Middle East, and Africa.
Join Paytm as an Associate Product Manager in the Telecommunications sector, where you will play a pivotal role in shaping the future of our telecom offerings. You will collaborate with cross-functional teams to develop and enhance innovative products that meet customer needs.Your responsibilities will include conducting market research, defining product requirements, and working closely with engineering and design teams to deliver high-quality solutions. This is an exciting opportunity to make a significant impact in a fast-paced environment.
One97 Communications Ltd.
About One97 Communications:One97 Communications, the parent company of Paytm, stands as a frontrunner in the mobile payments and financial services sector in India. As a trailblazer in the mobile QR payments movement, we develop innovative technologies that empower small businesses with seamless payment and commerce solutions. Our mission is to uplift 500 million Indians by integrating them into the mainstream economy through the power of technology.About the Team:Our vibrant team at One97 thrives on innovation, providing a range of services including Customer Communication, Up-Selling, Mobile Content, and Advertising-based solutions to over 500 million mobile consumers worldwide. With headquarters in New Delhi and support from prestigious investors like Intel Capital, Elevation Capital, and Berkshire Hathaway, we offer our products and services through various models including Capex, Opex, and Revenue Share to meet Telcos' diverse needs.Our key offerings are categorized into five main areas:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsOne97 boasts the most extensive deployment of telecom applications on cloud platforms in India, providing a comprehensive suite of VAS services that have significantly enhanced revenue for operators in challenging markets across India, SAARC, the Middle East, Africa, and beyond.Role Overview:We are looking for a dynamic and experienced Associate Product Manager to join our Telco Services team. This role entails managing and enhancing core telecom offerings such as Web Portals, IVR, USSD, SMS, Pre-call Services, Merchant IVR, and M2M IVR Portals. Additionally, the candidate will drive partner and marketplace integrations on Digital Super Apps, Self-care Apps, and Marketplace Apps. The ideal applicant should possess prior hands-on experience in service delivery platforms, integration projects, and digital service ecosystems including OTT, gaming, and content billing.Key Responsibilities:1) Requirement Gathering & Analysis- Collaborate with business teams and partners to capture and refine requirements for telecom and VAS services.- Convert business needs into comprehensive functional and technical specifications.2) Service Delivery & Operations- Oversee the complete lifecycle of assigned telecom services (IVR, USSD, SMS, Pre-call, Merchant IVR, M2M IVR).- Monitor performance and proactively identify optimization opportunities.- Lead incident analysis, root cause identification, and resolution of operational issues.3) Partner & Vendor Integrations- Coordinate with external partners and vendors for onboarding and integration on Service Delivery Platforms (SDP).- Manage Marketplace Vendor Integrations for digital services (OTT, gaming, content providers).- Support Direct Carrier Billing (DCB) projects, ensuring seamless integration and execution.
Join Paytm as a Team Lead for Growth Operations in Lending, where you will play a pivotal role in driving the growth and success of our lending initiatives. In this leadership position, you will oversee strategies that enhance operational efficiency and amplify customer engagement. Your insights will be instrumental in shaping our growth trajectory in the lending sector.
About UsPaytm stands at the forefront of India's mobile payments and financial services landscape. As a trailblazer in the mobile QR payments revolution, we leverage innovative technology to empower small businesses in their payment and commerce journeys. Our mission is to integrate half a billion Indians into the mainstream economy through technology.Job DescriptionAs a Business Analyst Team Lead, your primary responsibilities will include:1. Utilizing automated tools to extract and analyze data from various primary and secondary sources.2. Identifying and rectifying corrupted data, coding errors, and associated issues.3. Developing and maintaining comprehensive databases and data systems, ensuring data is well-organized and accessible.4. Generating insightful management reports that highlight trends, patterns, and forecasts derived from relevant data.5. Compiling final analysis reports for stakeholders, facilitating informed decision-making based on data-driven insights.6. Collaborating with the data warehouse team to identify and refine reporting requirements.7. Establishing robust automated dashboards to enhance performance management.8. Extracting actionable business insights from data, focusing on key business metrics.9. Bringing 4 to 6 years of experience in business analysis or a related field.
ABOUT US:Zinnia stands at the forefront of technology solutions that drive growth in life and annuities. Our innovative enterprise platforms and insightful data analytics transform the process of purchasing, selling, and managing insurance products, empowering individuals to secure their financial futures. With a robust portfolio exceeding $180 billion in assets under administration, we proudly serve over 100 carrier clients, 2500 distributors, and more than 2 million policyholders, all underpinned by our core values of boldness, teamwork, and value delivery.YOUR ROLE:As a Senior Product Manager, you will spearhead the Product Life Cycle and play a pivotal role in the research and development efforts associated with both new and existing product lines. Collaborating closely with Zinnia’s Product Organization, you will ensure that our initiatives align seamlessly with the overarching strategy and vision of the company.KEY RESPONSIBILITIES:Oversee and participate in the execution of product lifecycle processes for our Insurtech platforms, collaborating with cross-functional teams to meet product requirements and assess product performance, transitioning products from development through to commercialization.Facilitate technical discussions with Engineering teams and meticulously manage both technical and business requirements.Assist in defining product delivery timelines for new releases, feature updates, and maintenance releases.Provide mentorship and guidance to a team of Product Managers while acting as a technical consultant for the product organization, leading research and prototyping of innovative technologies and products.Ensure that the technology and architectural roadmap aligns with and supports the product and business roadmaps.Act as a liaison for customers on technical issues related to product integration and custom development.Lead major product releases and ensure that feature enhancements meet customer demands.Manage product delivery schedules and tasks related to all aspects of product development.
Paytm Payments
Join Paytm Payments as a Business Product Manager, where your expertise will drive innovation and growth in our product offerings. You will be responsible for strategizing, developing, and managing business products that enhance customer experience and drive revenue.
One97 Communications Ltd.
About One97 Communications:One97 Communications, operating under the Paytm brand, is a trailblazer in mobile payments and financial services in India. We revolutionized the mobile QR payment system in the country and continually innovate to provide cutting-edge technologies that empower small businesses in payments and commerce. Our goal is to integrate half a billion Indians into the mainstream economy through technology.Team Overview:Our innovative team at One97 focuses on delivering a variety of services including Customer Communication, Up-Selling, Mobile Content, Advertising, and Platform services to over 500 million mobile consumers worldwide. We are headquartered in New Delhi and backed by prominent investors including Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures, and Berkshire Hathaway. Our diverse offerings are tailored to meet the needs of telecommunications companies through Capex, Opex, and Revenue Share models.Our main service categories include:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsWith the largest deployment of telecom applications on cloud platforms in India, One97 enables operators to enhance their revenue streams even in challenging markets such as India, SAARC, the Middle East, and Africa.Role Overview:We are on the lookout for a dynamic and detail-oriented Product Manager with 3-5 years of experience to join our product team. In this role, you will oversee the complete product lifecycle for our B2B digital offerings across both web and mobile platforms. This presents an exciting opportunity to contribute to impactful SaaS products while collaborating closely with design, development, and business stakeholders.Key Responsibilities:● Assist in the requirement gathering phase by collaborating with stakeholders and end-users.● Decompose product requirements into detailed user stories, epics, and use cases.● Work with designers using Figma to refine wireframes and UI flows.● Coordinate with development teams to ensure timely delivery of product features.
Paytm stands at the forefront of India's digital payments and financial services sector. As the original provider of mobile QR payment technology in India, Paytm supports small businesses with tools for seamless payments and commerce. The company aims to bring half a billion Indians into the mainstream economy through technology. The Telecommunications Product Team at Paytm’s parent company, One97, develops customer communication solutions, upselling strategies, mobile content, and platform services for over 500 million mobile users worldwide. Products are delivered through Capex, Opex, and Revenue Share models, meeting the changing needs of telecom providers. One97 operates the largest deployment of cloud-based telecom applications in India, helping telecom operators grow revenue in challenging markets across India, SAARC, the Middle East, and Africa. Key Offerings Entertainment Digital Platforms Customer Value Management (CVM) Solutions Enterprise Services Financial Platforms Role overview This Manager, Product Management - Telecommunications position is based in Noida, Uttar Pradesh. The role centers on supporting the full product lifecycle for telecommunications services, from gathering business requirements to monitoring live service performance and investigating operational issues. What you will do Assist in collecting core business requirements for telecom services. Document functional specifications and user stories for product development. Engage in all phases of the product lifecycle for assigned services. Monitor the performance and health of live telecom services. Investigate operational issues and incidents at the initial stage. Create and maintain operational documentation. Develop proficiency with service monitoring tools and platforms. Participate in testing new service features and deployments. Support day-to-day operational tasks as needed. Collaborate closely with Engineering, QA, and Support teams. Build strong knowledge of telecom protocols and service delivery. Grow skills in data analysis, reporting, and troubleshooting. Requirements B.E. in Electronics & Telecommunications preferred. 6–12+ years of experience in telecom, fintech, or digital payments. Strong understanding of the telecom ecosystem, including recharges, plans, APIs, and billing systems.
About Us:Paytm is at the forefront of India's mobile payment and financial services landscape. As the pioneer of mobile QR payments in India, Paytm develops innovative technologies that empower small businesses in managing payments and commerce efficiently. Our goal is to integrate half a billion Indians into the mainstream economy through the power of technology.About the Telco Team:Driven by innovation, One97 provides a range of services including Customer Communication, Up-Selling, Mobile Content, Advertising-based, and Platform services to over 500 million mobile users worldwide. Our offerings are adaptable across various models such as Capex, Opex, and Revenue Share, tailored to meet the diverse needs of telecommunications companies.Key Offerings:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsOne97 boasts the largest deployment of telecom applications on cloud platforms in India, providing numerous value-added services that have significantly boosted operator revenues in complex markets such as India, SAARC, the Middle East, Africa, and others.Key Responsibilities:- Assist in gathering essential business requirements for Telco services.- Support the documentation of functional specifications and user stories.- Engage in the product lifecycle for assigned services.- Monitor the performance and health of live Telco services.- Aid in the initial investigation of operational issues and incidents.- Contribute to the creation and maintenance of operational documentation.- Utilize service monitoring tools and platforms effectively.- Participate in testing new service features and deployments.- Support routine operational tasks.- Collaborate with cross-functional teams including Engineering, QA, and Support.- Develop a robust understanding of Telco protocols and service delivery mechanisms.- Enhance skills in data analysis, reporting, and troubleshooting.
Join the Paytm Gold Team:Paytm, a trailblazer in mobile payments and financial services in India, is on a mission to empower half a billion Indians by integrating them into the mainstream economy through innovative technology. As the pioneer of mobile QR payments, we are dedicated to transforming the way small businesses manage payments and commerce.Your Role:We are seeking a motivated Technical Product Manager to elevate our Paytm Gold offerings. This pivotal role combines technical acumen with strategic product management to create secure, compliant, and efficient systems that support one of India's leading digital gold platforms.Key Responsibilities:- Oversee the complete product lifecycle for gold platform projects, from gathering requirements and assessing technical feasibility to design, delivery, monitoring, and optimization.- Convert business objectives into comprehensive technical product specifications, architecture discussions, and API agreements.- Collaborate with engineering, design, data, compliance, finance, and external gold partners to ensure smooth operations.- Enhance core gold systems, including pricing engines, settlement processes, reconciliation pipelines, ledgers, and storage workflows.- Develop product roadmaps that prioritize performance, scalability, compliance, and user experience.- Partner with engineering teams to ensure high-quality execution through sprint planning, prioritizing tasks, managing technical debt, and coordinating releases.- Investigate system issues, assist with incident resolution, and implement long-term stability enhancements.- Design and optimize dashboards, monitoring tools, and alerts for critical gold operations.- Ensure compliance with regulatory, audit, and risk standards across product features and backend systems.- Foster innovation through experimentation, competitive analysis, and customer feedback.Preferred Experience & Skills:- 4-8 years of experience in product management, with a minimum of 2 years in technical or platform-focused roles.- Strong technical expertise in APIs, microservices, data flows, cloud infrastructure, and system architecture.- Proven track record in managing complex backend products, financial systems, or real-time transactional platforms.- Familiarity with payments, fintech, commodities, or regulated products is a significant advantage.- Excellent analytical capabilities, with proficiency in SQL, dashboards, metrics, and experimentation.- Strong collaboration skills across engineering, compliance, legal, business, and operations teams.- Exceptional communication and documentation skills, with a structured, detail-oriented approach.
About Paytm Paytm leads India’s mobile payments and financial services sector. Known for pioneering mobile QR payments, Paytm builds solutions that help small businesses accept payments and manage commerce with ease. The company’s mission is to empower half a billion Indians by connecting them to the mainstream economy through technology. Team Overview: Recharges & Bill Payments The Recharges & Bill Payments Product team at Paytm supports millions of users daily across more than 26 categories, including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills, and FASTag. This group operates at significant scale, focusing on reliability and ongoing innovation. The team’s work continually shapes how India manages everyday payments. Members enjoy full project ownership and see their work directly improve the experience for millions. Role Overview The Senior Product Manager for Recharges & Utilities will guide key product categories from discovery to launch and ongoing improvement. This role involves hands-on ownership and collaboration with multiple teams to deliver products that are both intuitive and reliable. What You Will Do Own the product lifecycle for major categories in Recharges & Bill Payments, from identifying user pain points to solution design, product launch, and continuous optimization. Work closely with design, engineering, analytics, and business teams to deliver scalable and dependable experiences for millions of users. Set priorities in a high-volume environment, balancing user needs, business goals, and technical realities. Drive growth by experimenting strategically, optimizing user funnels, and improving retention. Develop a deep understanding of Paytm’s diverse user base, especially within Bharat, and turn these insights into effective product strategies. Location Noida, Uttar Pradesh
One97 Communications Ltd.
About Us: Paytm is at the forefront of India's mobile payments and financial services sector, revolutionizing the way small businesses engage with payments and commerce through cutting-edge technology. Our mission is to empower half a billion Indians and integrate them into the mainstream economy using innovative solutions.About the Telco Team:Driven by innovation, One97 provides a suite of services including Customer Communication, Up-Selling, Mobile Content, Advertising, and Platform services to over 500 million mobile users worldwide. Our diverse offerings are adaptable to various business models such as Capex, Opex, and Revenue Share, tailored to meet the needs of telecommunications companies.We offer a broad range of key services, categorized into:• Entertainment• Digital Platforms• Customer Value Management (CVM) Solutions• Enterprise Services• Financial PlatformsOne97 boasts the largest deployment of telecom applications on cloud platforms in India, providing a wide array of Value-Added Services that have significantly enhanced revenue for operators in complex markets such as India, SAARC, the Middle East, Africa, and beyond.Key Responsibilities:- Assist in the collection of foundational business requirements for Telco services.- Support the documentation of functional specifications and user stories.- Engage in the product lifecycle of designated services.- Monitor the performance and operational health of live Telco services.- Aid in investigating operational issues and incidents.- Assist in creating and maintaining operational documentation.- Learn and utilize service monitoring tools and platforms effectively.- Participate in the testing of new service features or deployments.- Contribute to daily operational tasks.- Collaborate with cross-functional teams including Engineering, QA, and Support.- Develop an understanding of Telco protocols and service delivery mechanisms.
About Us: Paytm stands at the forefront of India's mobile payment and financial services sector. As the trailblazer behind the mobile QR payment revolution, we create cutting-edge technologies designed to empower small businesses in managing payments and commerce. Our mission is to integrate half a billion Indians into the mainstream economy, leveraging technology for their benefit.About the Telco Team:Driven by innovation, One97 provides a comprehensive suite of services including Customer Communication, Up-Selling, Mobile Content, Advertising, and Platform services to over 500 million mobile users worldwide. Our offerings are structured around flexible business models such as Capex, Opex, and Revenue Share to suit the needs of Telcos.Key Offerings:Our diverse range of services is categorized into five key segments:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsWith the largest deployment of telecom applications on cloud platforms in India, One97 offers a wide array of value-added services that have empowered operators to enhance their revenue streams, even in challenging markets such as India, SAARC, the Middle East, and Africa.About the Role:We are seeking a seasoned CVM Product Manager to spearhead the strategy, roadmap, and execution of Customer Value Management solutions tailored for major telecom operators. The ideal candidate will possess extensive hands-on experience with CVM platforms alongside a robust understanding of campaign orchestration, analytics-driven decision-making, segmentation, and multi-channel engagement systems.Key Responsibilities:1. Product Strategy & Roadmap- Lead the product vision and roadmap for Telecom CVM, Campaign Management, Loyalty, and Personalization platforms.- Convert business goals into actionable product features with defined prioritization.- Analyze industry CVM trends, competitor offerings, and advanced analytics capabilities.
About PaytmPaytm stands as India's foremost mobile payments and financial services provider. As a trailblazer in the mobile QR payments revolution, we create innovative technologies that empower small businesses in the realms of payments and commerce. Our mission is to uplift half a billion Indians, integrating them into the mainstream economy through advanced technology.Location: Noida (WFO)About Our Team: Devices ProductRole Overview: Product Manager | AI Device IntelligenceWe are developing a cutting-edge AI-powered device designed to help merchants effortlessly discover and interact with financial products within the Paytm ecosystem. This role involves spearheading on-device intelligence, AI Agents, and Edge Models that facilitate cost-effective, real-time interactions.Your Responsibilities- Create and manage the roadmap for AI-enhanced merchant interactions on our devices.- Oversee the development of on-device LLM/SLM and hybrid cloud-edge intelligence solutions.- Collaborate with engineering, research, and hardware teams to deliver dependable, low-latency AI experiences.- Establish metrics for model accuracy, conversational success, cost efficiency, and device performance.- Lead experimentation cycles and enhance AI agent behaviors tailored to merchant workflows.- Develop a scalable feedback mechanism using data from millions of deployed devices.Desired Qualifications- Proven experience with LLMs/SLMs, edge inference, and model optimization.- Strong grasp of embedded systems, device limitations, and real-time inference.- Capability to translate AI functionalities into merchant-centric product features.- Previous exposure to conversational AI, agents, or voice interfaces is highly advantageous.- A data-driven mindset focused on clear business outcomes.- Excellent leadership skills across AI, hardware, cloud, and design disciplines.- 5–7 years of product experience, including 2–5 years in AI/ML product roles.Why Join Us?• Engage in a collaborative, output-driven program that fosters synergy across various businesses through technology.• Enhance average revenue per user by optimizing cross-sell opportunities.• Receive constructive 360-degree feedback from your peers regarding your support of their objectives.• Enjoy a culture of earned respect rather than demanded compliance from your colleagues and managers.
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Title: Associate Product Manager - LendingAbout Us:Paytm stands at the forefront of India's mobile payments and financial services revolution, leading the charge in mobile QR payments. Our mission is to empower half a billion Indians by integrating them into the mainstream economy through innovative technology solutions that enhance payment and commerce expe…
Role Overview Paytm is hiring a Product Manager for its Lending Platform in Noida, Uttar Pradesh. This role shapes the product strategy and manages execution, working closely with teams across the company. The focus is on improving customer experience and supporting business objectives. What You Will Do Drive the product lifecycle from concept through launch Collaborate with engineering, design, and business teams to deliver features that matter Analyze market trends and gather feedback from customers Define clear product requirements and priorities Ensure every step aligns with Paytm’s mission to make finance accessible Impact This position plays a key part in delivering solutions that help more people access financial services. Leadership and clear decision-making will guide the platform’s growth and success.
About PaytmPaytm stands as India's premier mobile payments and financial services distribution platform. As a trailblazer in the mobile QR payments revolution, Paytm is dedicated to developing technologies that empower small businesses in payments and commerce. Our mission is to integrate half a billion Indians into the mainstream economy through innovative technology.Role OverviewWe are on the lookout for a dynamic Product Manager to lead our Merchant Lending team. This position involves addressing one of the most intricate and often overlooked challenges in financial services: enhancing Customer Experience. The ideal candidate will be a critical thinker adept at leveraging data to extract insights, coupled with a strong sense of customer empathy and an eye for UI/UX design.Key Responsibilities- Craft seamless, user-friendly digital journeys for merchants encompassing onboarding, credit decisioning, KYC, disbursement, repayment, and closure.- Analyze funnel data and user feedback to identify and mitigate drop-off points.- Cultivate a deep understanding of the needs, concerns, and motivations of small business owners when seeking loans.- Transform insights into intuitive UI/UX that fosters trust and minimizes cognitive load.- Advocate for customer-centric practices within the merchant lending domain.- Collaborate with solution architects and engineering leads to understand various technology platforms and write comprehensive product requirement documents. Oversee future roadmaps and deliverables, utilizing data to pinpoint bottlenecks, formulate hypotheses, execute experiments (A/B), and assess impact.- Engage with your team’s output: test products and their features proactively, ensure comprehensive journey coverage, and maintain product reporting to track KPIs and success metrics (data-driven product management).- Utilize SQL or comparable query languages (like Excel) to independently access, analyze, and validate data.- Monitor key product and data metrics (OKRs and KPIs), adjusting strategies for optimal product performance.
About Us:Paytm stands at the forefront of India's mobile payment and financial services landscape. As a trailblazer in the mobile QR payment revolution, we leverage cutting-edge technology to empower small businesses in their payment and commerce endeavors. Our mission is to integrate half a billion Indians into the mainstream economy through innovative technological solutions.Key Responsibilities:• Collaborate closely with vertical product managers and business leaders to identify product use cases, customer journeys, and the overall impact on business objectives.• Gain a comprehensive understanding of various technology platforms and their features, enabling you to work effectively with solution architects and engineering leads to draft detailed product requirement documents, manage future roadmaps, and ensure timely deliverables.• Facilitate clear, straightforward, and technically sound decision-making processes.• Leverage your extensive knowledge of lending platforms to provide expert insights in requirements solutioning.• Engage with multiple stakeholders, including senior management and cross-functional teams, to expedite decision-making, navigate technical challenges, and implement effective solutions.• Lead product team processes utilizing Agile/Scrum methodologies, manage expectations, and regularly track the roadmap progress.• Actively participate in the development process by running edge cases, proactively testing products and features, and ensuring comprehensive journey coverage while establishing product reporting to track KPIs for success through data-driven management.Qualifications:• Bachelor's degree in Engineering, Computer Science, or a related field.• Extensive professional experience in product management or a similar analytical role, with hands-on experience in banking processes.• In-depth understanding of Lending and Loan Management System (LMS) platforms within a Product Management context, with familiarity in the Fintech, BFSI, or lending domain.• 12-15 years of total experience, with a minimum of 8 years in product management.• Proven ability to devise solutions in a dynamic and fast-paced work environment.• Strong intuition for customer experience, demonstrated success in creating innovative and user-friendly products and customer-facing features.• Excellent oral, written, and interpersonal communication skills.Why Join Us:Become part of a collaborative program driven by output that fosters cohesion across various business sectors through technology. Enhance revenue per user by capitalizing on cross-selling opportunities. Experience a solid feedback culture from colleagues regarding your support for their objectives, and enjoy a workplace that values respect and trust.
Product Management – Product ManagerExperience: 2-5 YearsAbout Paytm Group:Paytm stands as India's foremost mobile payments and financial services platform, recognized for spearheading the mobile QR payments revolution. Our technology is designed to empower small businesses in making transactions and engaging in commerce. We strive to integrate half a billion Indians into the mainstream economy through innovative technology.Role OverviewAre you passionate about product development and intrigued by the underlying technology? If you have a background in technical roles such as software development, engineering management, or system architecture, we want you! We are seeking Product Owners who can drive the creation of high-quality financial and payment products within a dynamic and innovative environment. Your collaboration with business leaders and engineering teams will be crucial in shaping strategy, roadmaps, and product execution.Key Responsibilities:• Collaborate closely with business leads to identify product use cases, customer journeys, and assess their business implications.• Understand various technology platforms and work with solution architects to create detailed product requirement documents, manage future roadmaps, and ensure timely deliverables.• Ensure clear and technically sound decision-making processes.• Utilize your expertise in technology platforms to identify potential design issues or opportunities for system reuse.• Engage with multiple stakeholders and cross-functional teams to facilitate decision-making and address technical challenges promptly.• Lead product processes, such as Agile/Scrum, and regularly monitor roadmap progress.• Actively participate in product testing, identifying edge cases, and providing early feedback on features to enhance product quality.
One97 Communications Ltd.
About One97 Communications:One97 Communications Ltd., the parent company of Paytm, is at the forefront of mobile payment solutions and financial services in India. As a trailblazer in the mobile QR payment sector, we are dedicated to leveraging technology to empower small businesses and connect over half a billion Indians to the mainstream economy.Our Innovative Team:Our dynamic team at One97 thrives on innovation and delivers comprehensive services including Customer Communication, Up-Selling, Mobile Content, and Advertising solutions to over 500 million mobile users globally. Based in New Delhi and supported by leading investors like Intel Capital and Berkshire Hathaway, our services are versatile and cater to various business models such as Capex, Opex, and Revenue Share, tailored to meet the flexibility needs of telecom operators.Key Offerings:We provide a diverse range of solutions categorized into:• Entertainment• Digital Platforms• CVM Solutions• Enterprise Services• Financial PlatformsOne97 boasts the broadest deployment of telecom applications on cloud platforms in India, delivering an extensive array of value-added services that enhance revenue streams for operators in challenging markets across India, SAARC, the Middle East, and Africa.
Join Paytm as an Associate Product Manager in the Telecommunications sector, where you will play a pivotal role in shaping the future of our telecom offerings. You will collaborate with cross-functional teams to develop and enhance innovative products that meet customer needs.Your responsibilities will include conducting market research, defining product requirements, and working closely with engineering and design teams to deliver high-quality solutions. This is an exciting opportunity to make a significant impact in a fast-paced environment.
One97 Communications Ltd.
About One97 Communications:One97 Communications, the parent company of Paytm, stands as a frontrunner in the mobile payments and financial services sector in India. As a trailblazer in the mobile QR payments movement, we develop innovative technologies that empower small businesses with seamless payment and commerce solutions. Our mission is to uplift 500 million Indians by integrating them into the mainstream economy through the power of technology.About the Team:Our vibrant team at One97 thrives on innovation, providing a range of services including Customer Communication, Up-Selling, Mobile Content, and Advertising-based solutions to over 500 million mobile consumers worldwide. With headquarters in New Delhi and support from prestigious investors like Intel Capital, Elevation Capital, and Berkshire Hathaway, we offer our products and services through various models including Capex, Opex, and Revenue Share to meet Telcos' diverse needs.Our key offerings are categorized into five main areas:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsOne97 boasts the most extensive deployment of telecom applications on cloud platforms in India, providing a comprehensive suite of VAS services that have significantly enhanced revenue for operators in challenging markets across India, SAARC, the Middle East, Africa, and beyond.Role Overview:We are looking for a dynamic and experienced Associate Product Manager to join our Telco Services team. This role entails managing and enhancing core telecom offerings such as Web Portals, IVR, USSD, SMS, Pre-call Services, Merchant IVR, and M2M IVR Portals. Additionally, the candidate will drive partner and marketplace integrations on Digital Super Apps, Self-care Apps, and Marketplace Apps. The ideal applicant should possess prior hands-on experience in service delivery platforms, integration projects, and digital service ecosystems including OTT, gaming, and content billing.Key Responsibilities:1) Requirement Gathering & Analysis- Collaborate with business teams and partners to capture and refine requirements for telecom and VAS services.- Convert business needs into comprehensive functional and technical specifications.2) Service Delivery & Operations- Oversee the complete lifecycle of assigned telecom services (IVR, USSD, SMS, Pre-call, Merchant IVR, M2M IVR).- Monitor performance and proactively identify optimization opportunities.- Lead incident analysis, root cause identification, and resolution of operational issues.3) Partner & Vendor Integrations- Coordinate with external partners and vendors for onboarding and integration on Service Delivery Platforms (SDP).- Manage Marketplace Vendor Integrations for digital services (OTT, gaming, content providers).- Support Direct Carrier Billing (DCB) projects, ensuring seamless integration and execution.
Join Paytm as a Team Lead for Growth Operations in Lending, where you will play a pivotal role in driving the growth and success of our lending initiatives. In this leadership position, you will oversee strategies that enhance operational efficiency and amplify customer engagement. Your insights will be instrumental in shaping our growth trajectory in the lending sector.
About UsPaytm stands at the forefront of India's mobile payments and financial services landscape. As a trailblazer in the mobile QR payments revolution, we leverage innovative technology to empower small businesses in their payment and commerce journeys. Our mission is to integrate half a billion Indians into the mainstream economy through technology.Job DescriptionAs a Business Analyst Team Lead, your primary responsibilities will include:1. Utilizing automated tools to extract and analyze data from various primary and secondary sources.2. Identifying and rectifying corrupted data, coding errors, and associated issues.3. Developing and maintaining comprehensive databases and data systems, ensuring data is well-organized and accessible.4. Generating insightful management reports that highlight trends, patterns, and forecasts derived from relevant data.5. Compiling final analysis reports for stakeholders, facilitating informed decision-making based on data-driven insights.6. Collaborating with the data warehouse team to identify and refine reporting requirements.7. Establishing robust automated dashboards to enhance performance management.8. Extracting actionable business insights from data, focusing on key business metrics.9. Bringing 4 to 6 years of experience in business analysis or a related field.
ABOUT US:Zinnia stands at the forefront of technology solutions that drive growth in life and annuities. Our innovative enterprise platforms and insightful data analytics transform the process of purchasing, selling, and managing insurance products, empowering individuals to secure their financial futures. With a robust portfolio exceeding $180 billion in assets under administration, we proudly serve over 100 carrier clients, 2500 distributors, and more than 2 million policyholders, all underpinned by our core values of boldness, teamwork, and value delivery.YOUR ROLE:As a Senior Product Manager, you will spearhead the Product Life Cycle and play a pivotal role in the research and development efforts associated with both new and existing product lines. Collaborating closely with Zinnia’s Product Organization, you will ensure that our initiatives align seamlessly with the overarching strategy and vision of the company.KEY RESPONSIBILITIES:Oversee and participate in the execution of product lifecycle processes for our Insurtech platforms, collaborating with cross-functional teams to meet product requirements and assess product performance, transitioning products from development through to commercialization.Facilitate technical discussions with Engineering teams and meticulously manage both technical and business requirements.Assist in defining product delivery timelines for new releases, feature updates, and maintenance releases.Provide mentorship and guidance to a team of Product Managers while acting as a technical consultant for the product organization, leading research and prototyping of innovative technologies and products.Ensure that the technology and architectural roadmap aligns with and supports the product and business roadmaps.Act as a liaison for customers on technical issues related to product integration and custom development.Lead major product releases and ensure that feature enhancements meet customer demands.Manage product delivery schedules and tasks related to all aspects of product development.
Paytm Payments
Join Paytm Payments as a Business Product Manager, where your expertise will drive innovation and growth in our product offerings. You will be responsible for strategizing, developing, and managing business products that enhance customer experience and drive revenue.
One97 Communications Ltd.
About One97 Communications:One97 Communications, operating under the Paytm brand, is a trailblazer in mobile payments and financial services in India. We revolutionized the mobile QR payment system in the country and continually innovate to provide cutting-edge technologies that empower small businesses in payments and commerce. Our goal is to integrate half a billion Indians into the mainstream economy through technology.Team Overview:Our innovative team at One97 focuses on delivering a variety of services including Customer Communication, Up-Selling, Mobile Content, Advertising, and Platform services to over 500 million mobile consumers worldwide. We are headquartered in New Delhi and backed by prominent investors including Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures, and Berkshire Hathaway. Our diverse offerings are tailored to meet the needs of telecommunications companies through Capex, Opex, and Revenue Share models.Our main service categories include:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsWith the largest deployment of telecom applications on cloud platforms in India, One97 enables operators to enhance their revenue streams even in challenging markets such as India, SAARC, the Middle East, and Africa.Role Overview:We are on the lookout for a dynamic and detail-oriented Product Manager with 3-5 years of experience to join our product team. In this role, you will oversee the complete product lifecycle for our B2B digital offerings across both web and mobile platforms. This presents an exciting opportunity to contribute to impactful SaaS products while collaborating closely with design, development, and business stakeholders.Key Responsibilities:● Assist in the requirement gathering phase by collaborating with stakeholders and end-users.● Decompose product requirements into detailed user stories, epics, and use cases.● Work with designers using Figma to refine wireframes and UI flows.● Coordinate with development teams to ensure timely delivery of product features.
Paytm stands at the forefront of India's digital payments and financial services sector. As the original provider of mobile QR payment technology in India, Paytm supports small businesses with tools for seamless payments and commerce. The company aims to bring half a billion Indians into the mainstream economy through technology. The Telecommunications Product Team at Paytm’s parent company, One97, develops customer communication solutions, upselling strategies, mobile content, and platform services for over 500 million mobile users worldwide. Products are delivered through Capex, Opex, and Revenue Share models, meeting the changing needs of telecom providers. One97 operates the largest deployment of cloud-based telecom applications in India, helping telecom operators grow revenue in challenging markets across India, SAARC, the Middle East, and Africa. Key Offerings Entertainment Digital Platforms Customer Value Management (CVM) Solutions Enterprise Services Financial Platforms Role overview This Manager, Product Management - Telecommunications position is based in Noida, Uttar Pradesh. The role centers on supporting the full product lifecycle for telecommunications services, from gathering business requirements to monitoring live service performance and investigating operational issues. What you will do Assist in collecting core business requirements for telecom services. Document functional specifications and user stories for product development. Engage in all phases of the product lifecycle for assigned services. Monitor the performance and health of live telecom services. Investigate operational issues and incidents at the initial stage. Create and maintain operational documentation. Develop proficiency with service monitoring tools and platforms. Participate in testing new service features and deployments. Support day-to-day operational tasks as needed. Collaborate closely with Engineering, QA, and Support teams. Build strong knowledge of telecom protocols and service delivery. Grow skills in data analysis, reporting, and troubleshooting. Requirements B.E. in Electronics & Telecommunications preferred. 6–12+ years of experience in telecom, fintech, or digital payments. Strong understanding of the telecom ecosystem, including recharges, plans, APIs, and billing systems.
About Us:Paytm is at the forefront of India's mobile payment and financial services landscape. As the pioneer of mobile QR payments in India, Paytm develops innovative technologies that empower small businesses in managing payments and commerce efficiently. Our goal is to integrate half a billion Indians into the mainstream economy through the power of technology.About the Telco Team:Driven by innovation, One97 provides a range of services including Customer Communication, Up-Selling, Mobile Content, Advertising-based, and Platform services to over 500 million mobile users worldwide. Our offerings are adaptable across various models such as Capex, Opex, and Revenue Share, tailored to meet the diverse needs of telecommunications companies.Key Offerings:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsOne97 boasts the largest deployment of telecom applications on cloud platforms in India, providing numerous value-added services that have significantly boosted operator revenues in complex markets such as India, SAARC, the Middle East, Africa, and others.Key Responsibilities:- Assist in gathering essential business requirements for Telco services.- Support the documentation of functional specifications and user stories.- Engage in the product lifecycle for assigned services.- Monitor the performance and health of live Telco services.- Aid in the initial investigation of operational issues and incidents.- Contribute to the creation and maintenance of operational documentation.- Utilize service monitoring tools and platforms effectively.- Participate in testing new service features and deployments.- Support routine operational tasks.- Collaborate with cross-functional teams including Engineering, QA, and Support.- Develop a robust understanding of Telco protocols and service delivery mechanisms.- Enhance skills in data analysis, reporting, and troubleshooting.
Join the Paytm Gold Team:Paytm, a trailblazer in mobile payments and financial services in India, is on a mission to empower half a billion Indians by integrating them into the mainstream economy through innovative technology. As the pioneer of mobile QR payments, we are dedicated to transforming the way small businesses manage payments and commerce.Your Role:We are seeking a motivated Technical Product Manager to elevate our Paytm Gold offerings. This pivotal role combines technical acumen with strategic product management to create secure, compliant, and efficient systems that support one of India's leading digital gold platforms.Key Responsibilities:- Oversee the complete product lifecycle for gold platform projects, from gathering requirements and assessing technical feasibility to design, delivery, monitoring, and optimization.- Convert business objectives into comprehensive technical product specifications, architecture discussions, and API agreements.- Collaborate with engineering, design, data, compliance, finance, and external gold partners to ensure smooth operations.- Enhance core gold systems, including pricing engines, settlement processes, reconciliation pipelines, ledgers, and storage workflows.- Develop product roadmaps that prioritize performance, scalability, compliance, and user experience.- Partner with engineering teams to ensure high-quality execution through sprint planning, prioritizing tasks, managing technical debt, and coordinating releases.- Investigate system issues, assist with incident resolution, and implement long-term stability enhancements.- Design and optimize dashboards, monitoring tools, and alerts for critical gold operations.- Ensure compliance with regulatory, audit, and risk standards across product features and backend systems.- Foster innovation through experimentation, competitive analysis, and customer feedback.Preferred Experience & Skills:- 4-8 years of experience in product management, with a minimum of 2 years in technical or platform-focused roles.- Strong technical expertise in APIs, microservices, data flows, cloud infrastructure, and system architecture.- Proven track record in managing complex backend products, financial systems, or real-time transactional platforms.- Familiarity with payments, fintech, commodities, or regulated products is a significant advantage.- Excellent analytical capabilities, with proficiency in SQL, dashboards, metrics, and experimentation.- Strong collaboration skills across engineering, compliance, legal, business, and operations teams.- Exceptional communication and documentation skills, with a structured, detail-oriented approach.
About Paytm Paytm leads India’s mobile payments and financial services sector. Known for pioneering mobile QR payments, Paytm builds solutions that help small businesses accept payments and manage commerce with ease. The company’s mission is to empower half a billion Indians by connecting them to the mainstream economy through technology. Team Overview: Recharges & Bill Payments The Recharges & Bill Payments Product team at Paytm supports millions of users daily across more than 26 categories, including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills, and FASTag. This group operates at significant scale, focusing on reliability and ongoing innovation. The team’s work continually shapes how India manages everyday payments. Members enjoy full project ownership and see their work directly improve the experience for millions. Role Overview The Senior Product Manager for Recharges & Utilities will guide key product categories from discovery to launch and ongoing improvement. This role involves hands-on ownership and collaboration with multiple teams to deliver products that are both intuitive and reliable. What You Will Do Own the product lifecycle for major categories in Recharges & Bill Payments, from identifying user pain points to solution design, product launch, and continuous optimization. Work closely with design, engineering, analytics, and business teams to deliver scalable and dependable experiences for millions of users. Set priorities in a high-volume environment, balancing user needs, business goals, and technical realities. Drive growth by experimenting strategically, optimizing user funnels, and improving retention. Develop a deep understanding of Paytm’s diverse user base, especially within Bharat, and turn these insights into effective product strategies. Location Noida, Uttar Pradesh
One97 Communications Ltd.
About Us: Paytm is at the forefront of India's mobile payments and financial services sector, revolutionizing the way small businesses engage with payments and commerce through cutting-edge technology. Our mission is to empower half a billion Indians and integrate them into the mainstream economy using innovative solutions.About the Telco Team:Driven by innovation, One97 provides a suite of services including Customer Communication, Up-Selling, Mobile Content, Advertising, and Platform services to over 500 million mobile users worldwide. Our diverse offerings are adaptable to various business models such as Capex, Opex, and Revenue Share, tailored to meet the needs of telecommunications companies.We offer a broad range of key services, categorized into:• Entertainment• Digital Platforms• Customer Value Management (CVM) Solutions• Enterprise Services• Financial PlatformsOne97 boasts the largest deployment of telecom applications on cloud platforms in India, providing a wide array of Value-Added Services that have significantly enhanced revenue for operators in complex markets such as India, SAARC, the Middle East, Africa, and beyond.Key Responsibilities:- Assist in the collection of foundational business requirements for Telco services.- Support the documentation of functional specifications and user stories.- Engage in the product lifecycle of designated services.- Monitor the performance and operational health of live Telco services.- Aid in investigating operational issues and incidents.- Assist in creating and maintaining operational documentation.- Learn and utilize service monitoring tools and platforms effectively.- Participate in the testing of new service features or deployments.- Contribute to daily operational tasks.- Collaborate with cross-functional teams including Engineering, QA, and Support.- Develop an understanding of Telco protocols and service delivery mechanisms.
About Us: Paytm stands at the forefront of India's mobile payment and financial services sector. As the trailblazer behind the mobile QR payment revolution, we create cutting-edge technologies designed to empower small businesses in managing payments and commerce. Our mission is to integrate half a billion Indians into the mainstream economy, leveraging technology for their benefit.About the Telco Team:Driven by innovation, One97 provides a comprehensive suite of services including Customer Communication, Up-Selling, Mobile Content, Advertising, and Platform services to over 500 million mobile users worldwide. Our offerings are structured around flexible business models such as Capex, Opex, and Revenue Share to suit the needs of Telcos.Key Offerings:Our diverse range of services is categorized into five key segments:• Entertainment• Digital Platforms• Customer Value Management Solutions• Enterprise Services• Financial PlatformsWith the largest deployment of telecom applications on cloud platforms in India, One97 offers a wide array of value-added services that have empowered operators to enhance their revenue streams, even in challenging markets such as India, SAARC, the Middle East, and Africa.About the Role:We are seeking a seasoned CVM Product Manager to spearhead the strategy, roadmap, and execution of Customer Value Management solutions tailored for major telecom operators. The ideal candidate will possess extensive hands-on experience with CVM platforms alongside a robust understanding of campaign orchestration, analytics-driven decision-making, segmentation, and multi-channel engagement systems.Key Responsibilities:1. Product Strategy & Roadmap- Lead the product vision and roadmap for Telecom CVM, Campaign Management, Loyalty, and Personalization platforms.- Convert business goals into actionable product features with defined prioritization.- Analyze industry CVM trends, competitor offerings, and advanced analytics capabilities.
About PaytmPaytm stands as India's foremost mobile payments and financial services provider. As a trailblazer in the mobile QR payments revolution, we create innovative technologies that empower small businesses in the realms of payments and commerce. Our mission is to uplift half a billion Indians, integrating them into the mainstream economy through advanced technology.Location: Noida (WFO)About Our Team: Devices ProductRole Overview: Product Manager | AI Device IntelligenceWe are developing a cutting-edge AI-powered device designed to help merchants effortlessly discover and interact with financial products within the Paytm ecosystem. This role involves spearheading on-device intelligence, AI Agents, and Edge Models that facilitate cost-effective, real-time interactions.Your Responsibilities- Create and manage the roadmap for AI-enhanced merchant interactions on our devices.- Oversee the development of on-device LLM/SLM and hybrid cloud-edge intelligence solutions.- Collaborate with engineering, research, and hardware teams to deliver dependable, low-latency AI experiences.- Establish metrics for model accuracy, conversational success, cost efficiency, and device performance.- Lead experimentation cycles and enhance AI agent behaviors tailored to merchant workflows.- Develop a scalable feedback mechanism using data from millions of deployed devices.Desired Qualifications- Proven experience with LLMs/SLMs, edge inference, and model optimization.- Strong grasp of embedded systems, device limitations, and real-time inference.- Capability to translate AI functionalities into merchant-centric product features.- Previous exposure to conversational AI, agents, or voice interfaces is highly advantageous.- A data-driven mindset focused on clear business outcomes.- Excellent leadership skills across AI, hardware, cloud, and design disciplines.- 5–7 years of product experience, including 2–5 years in AI/ML product roles.Why Join Us?• Engage in a collaborative, output-driven program that fosters synergy across various businesses through technology.• Enhance average revenue per user by optimizing cross-sell opportunities.• Receive constructive 360-degree feedback from your peers regarding your support of their objectives.• Enjoy a culture of earned respect rather than demanded compliance from your colleagues and managers.
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