IT Infrastructure Support Trainee

Join our dynamic team as a Tech Support Trainee at ProVal Technologies, where you will embark on an exciting journey in the realm of IT infrastructure. In this role, you will gain exposure to various technical aspects and enhance your skills in a supportive and innovative environment.Familiarity with Windows servers.Understanding of critical networking concepts such as DNS, DHCP, OSI model, SAN, NAS, routers, switches, ping, and checkpoints.Willingness to work flexible shifts.A genuine passion for building a career in IT Infrastructure.Maintain a detailed log of system updates and their completion dates.Proactively resolve technical issues and support our team's operational excellence.Basic knowledge of Network Operations Center (NOC) principles.A foundational understanding of IT Infrastructure is a plus.

We are seeking a talented and experienced Cloud Infrastructure Specialist to join our innovative team at Sopra Steria. In this role, you will be responsible for designing, implementing, and managing cloud solutions that support our clients' business objectives. You will work closely with cross-functional teams to ensure the reliability and scalability of our cloud environments.

Join Welocalize, a leading global transformation partner, as we accelerate businesses' journeys to engage and grow international audiences. With expertise in multilingual content transformation services across over 250 languages, we are dedicated to delivering outstanding translation, localization, and adaptation solutions. Our innovative approach blends technology with human intelligence to provide high-quality training data transformation solutions for NLP-enabled machine learning. Based in Noida, our team collaborates across North America, Europe, and Asia to serve our diverse global clients effectively.As a Cloud Infrastructure Engineer II, you will take charge of designing, implementing, and optimizing cloud infrastructure. Your role will encompass developing CI/CD pipelines, integrating, and delivering software in both development and production environments while ensuring robust cloud infrastructure reliability. You will champion DevOps practices, focusing on enhancing the performance, scalability, and availability of our cloud systems.

Join Sopra Steria as a Network Security Infrastructure Specialist, where you will be at the forefront of safeguarding our network systems. Your expertise will ensure the security, integrity, and reliability of our infrastructure in a dynamic and innovative environment.

ProVal Technologies is on the lookout for an experienced Senior Microsoft Infrastructure Engineer who will take charge of complex, customer-facing infrastructure and migration projects within a Managed Service Provider (MSP) environment. This position is both hands-on and project-driven, with a focus on achieving objectives such as Azure migrations, Microsoft 365 transitions, Intune deployments, server rollouts, and modernization of network infrastructure.The successful candidate will be a high-level technical engineer capable of independently scoping, designing, implementing, and documenting solutions while effectively collaborating with internal teams and customer stakeholders.Core Responsibilities:Microsoft Cloud + Azure Projects: Lead Azure migrations, including server/workload transitions, hybrid configurations, and modernization initiatives. Implement and support Azure AD / Entra ID identity design, Azure virtual networking, Azure VM deployments, backup, and disaster recovery solutions.Microsoft 365 / Exchange / Email Migrations: Conduct email and tenant migrations, including tenant-to-tenant migrations, on-prem to Microsoft 365 transitions, and Google Workspace to Microsoft 365 migrations. Troubleshoot mail flow, DNS, authentication, and client issues.Intune / Endpoint Management: Design and implement Microsoft Intune for endpoint management across Windows environments, including device enrollment, compliance policies, configuration profiles, application packaging, and conditional access best practices.On-Prem Server and Infrastructure Deployment: Oversee customer server projects including new Windows Server builds, Active Directory support, file server deployments, and virtualization platform setup.Networking / Firewalls / Routing / SD-WAN: Lead network infrastructure upgrades and migrations, including firewall deployments, site-to-site VPN design, and LAN/WAN improvements.

About the RoleWe are seeking a talented Senior DevOps Consultant specializing in Azure to spearhead the design and implementation of fundamental cloud infrastructure for innovative platforms. This hands-on, impactful position allows you to influence cloud strategy from the outset by creating secure, scalable Azure environments that empower modern engineering teams to operate at speed. You will collaborate closely with architects, developers, and stakeholders to establish best practices in infrastructure, automation, security, and CI/CD processes.If you have a passion for transforming greenfield concepts into production-ready platforms, this opportunity is tailored for you.Key ResponsibilitiesArchitecting and deploying Azure landing zones and foundational cloud structuresConfiguring subscriptions, management groups, policies, and governance frameworksDeveloping Infrastructure as Code using Terraform and/or BicepEstablishing and managing CI/CD pipelines with Azure DevOps or GitHub ActionsDesigning secure networking solutions (VNets, peering, VPN, ExpressRoute)Implementing identity and access management via Azure Entra ID (Azure AD)Integrating security and compliance best practices (Key Vault, Defender for Cloud, Azure Policy)Facilitating observability through Azure Monitor, Log Analytics, Application InsightsSupporting containerized and serverless workloads (AKS, Functions, Container Apps)Providing guidance on scalability, resilience, cost optimization, and disaster recoveryMentoring engineers and helping to shape cloud engineering standards

Role overview The Oracle Support Engineer position with Sopra Steria centers on technical support for Oracle applications and systems. Based in Noida, this role is part of the Service Support team. What you will do Provide technical assistance for Oracle products Troubleshoot issues and resolve incidents related to Oracle applications and systems Support clients by identifying solutions and ensuring smooth operations Location This role is located in Noida, Uttar Pradesh.

Join Sopra Steria as a Senior Technical Lead specializing in AWS Cloud Infrastructure. In this pivotal role, you will lead technical teams, design cloud architecture, and drive innovative solutions that enhance our clients' operations. Your expertise will guide the development and deployment of scalable cloud infrastructures, ensuring they meet the highest standards of security and efficiency.

Join our dynamic team as a Remote Desktop Support Specialist. In this role, you will be responsible for providing exceptional technical support to our clients remotely. Your expertise will help troubleshoot issues, install software, and maintain systems to ensure seamless operations.

Role overview Apna seeks an L1 IT Support Engineer to join the End-User Computing team in Noida, Uttar Pradesh. This role centers on supporting end users, resolving technical issues, and keeping IT operations running smoothly across macOS, Windows, and mobile devices. What you will do Set up, maintain, and troubleshoot end-user devices Respond to technical support requests and resolve user issues Support users working on macOS, Windows, and mobile platforms Contribute to a better user experience by providing prompt and effective IT support

We are seeking a dedicated Technical Support Representative to provide exceptional service and support to our valued end-users. Your primary responsibilities will include:Utilizing automated call distribution software to assist customers through remote connections or the Internet.Engaging with customers to address inquiries, concerns, and requests regarding our products and services.Collecting customer information to diagnose issues by assessing symptoms.Troubleshooting and resolving technical issues related to hardware, software, internet connectivity, email clients, IPTV, VOIP, and more.Conducting research to find necessary information using available resources.Following standard operating procedures to ensure consistent service.Identifying and escalating priority issues according to client specifications.Directing problems to the appropriate resources for resolution.Accurately processing and recording call transactions using designated tracking software.Providing alternative solutions where applicable to retain customer loyalty.Effectively communicating ideas and information to various audiences.Following up with customers as necessary and scheduling callbacks.Staying updated on system information, changes, and updates.

Join our dynamic team at Welocalize as a Level 2 Support Specialist. In this role, you will provide exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. You will be responsible for troubleshooting complex issues, collaborating with cross-functional teams, and contributing to the continuous improvement of our support processes.

As a Principal Consultant in Support Presales at Nagarro, you will play a pivotal role in driving our sales strategy by providing expert technical guidance and support during the pre-sales process. You will collaborate closely with our sales team to understand client requirements and deliver tailored solutions that meet their needs.Your ability to articulate technical concepts clearly, build strong relationships with clients, and facilitate effective communication between technical teams and clients will be critical to your success in this role.

Join our dynamic team at Adeeba E Services Pvt Ltd as an SEO Specialist dedicated to handling technical support projects. In this full-time role, you will leverage your expertise in SEO to optimize our online presence, ensuring that our technical support initiatives reach a wider audience. Your contributions will help improve our search engine rankings, driving traffic and enhancing user engagement.

Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support SEO Specialist! This full-time role is perfect for individuals with a passion for search engine optimization and technical support. You will be responsible for enhancing our online presence, improving website rankings, and providing top-notch technical assistance to our clients.

Join Sopra Steria as an SSIS Production Service Support Lead and play a pivotal role in managing and supporting our production services. This position requires a deep understanding of SQL Server Integration Services (SSIS) and a commitment to ensuring high availability and performance of our data integration processes. You will lead a team of professionals dedicated to maintaining seamless operations, troubleshooting issues, and implementing enhancements.

Role overview Paytm is hiring a Customer Support Agent - Travel Executive in Noida, Uttar Pradesh. This role centers on helping customers with their travel-related questions and requests, aiming to make each interaction smooth and positive. What you will do Respond to customer inquiries about travel bookings, changes, and issues Communicate clearly and professionally to resolve problems Work to improve customer satisfaction with every interaction Support a seamless experience for travelers using Paytm services

Join our dynamic team at Jobs for Humanity as a Customer Support Representative / Telesales Executive. In this role, you will be the voice of our company, engaging with customers and helping them navigate our services. You will play a crucial part in enhancing customer experiences, solving problems, and driving sales through effective communication and understanding of our offerings.

Join Sopra Steria as a Customer Services Module Lead in Service Support. In this dynamic role, you will oversee service operations, ensuring customer satisfaction and operational excellence. You will lead a team of professionals, providing guidance and support to deliver high-quality service.

Join Sopra Steria as a Mainframe Application Support Module Lead in Noida, Uttar Pradesh. In this pivotal role, you will oversee the support and maintenance of critical mainframe applications, ensuring optimal performance and reliability. You will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and drive continuous improvement initiatives.