AI Enablement Specialist

Hello! We appreciate your interest! 👋 Are you on the lookout for an exciting new role or simply exploring the dynamic landscape of AI and automation? If so, you may have found the perfect opportunity! Lightspeed is on the hunt for an AI Enablement Specialist to become a driving force behind our Enterprise Search & No-Code Agentic AI Platform. In this hybrid…

Hello and welcome! Are you on the hunt for an exciting new role or just curious about the latest in AI and automation? If so, you might have just found the perfect opportunity!Lightspeed is on the lookout for an AI Enablement Specialist who will act as the driving force behind our Enterprise Search & No-Code Agentic AI Platform. This hybrid role, reporting directly to the Head of IT, serves to connect technical implementation with business adoption, fostering a cultural transformation towards an Agent-Powered Workforce. Your responsibilities will include delivering expert training, offering advanced technical support, and collaborating with teams to identify and validate impactful AI use cases through our AI Labs methodology.Your key responsibilities will include:Facilitating the successful integration of Project Sidekick throughout the organization.Providing Level 2/3 technical support for complex issues related to agent development, workflow logic, and tool integrations.Assisting with platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring data integrity and accurate ingestion.Creating and iterating on proof-of-concept (POC) No-Code Agents to showcase feasibility and business benefits.Maintaining an expert-level understanding of the Agent Builder environment and related productivity tools (e.g., Atlassian, Miro, Monday.com).Designing and delivering impactful training programs focused on advanced Enterprise Search and agent utilization.Training and managing a decentralized network of internal “AI Champions” to promote adoption across departments.Collaborating with P&C and Communications to implement internal marketing strategies that enhance awareness and highlight successful use cases.Leading AI Labs workshops to help teams map workflows and identify pain points.Validating and qualifying AI use cases by translating business needs into measurable, technically feasible Agent requirements.Managing and prioritizing the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI Labs.Contributing to the broader IT team to achieve organizational goals, extending beyond the immediate scope of the role.

About VersatermAt Versaterm, we are on a mission to revolutionize public safety solutions. Established in 1977, our innovative ecosystem of user-friendly tools empowers public safety agencies, forensic labs, court systems, educational institutions, and more. We prioritize purposeful integrations and strategic growth to enhance operational efficiency and deliver just outcomes for the communities we serve.Our culture thrives on innovation and a steadfast commitment to customer success. As we expand our offerings, we welcome passionate professionals eager to contribute to the future of public safety technology. Join us in making a significant impact!The RoleAs a Support Specialist I - User Enablement, you will provide essential Tier 1 support to users, showcasing foundational expertise in operational assistance. You will assist users with fundamental software features, navigation, and direct them to valuable resources while maintaining self-service materials.Your ResponsibilitiesRespond to common inquiries regarding software functionality.Guide users through basic software navigation and feature discovery.Direct users to relevant documentation and knowledge base articles.Clarify features and standard workflows.Assist in user account setup and configuration.Recognize when to escalate issues to Tier 2 support.Document FAQs for self-service resource development.Contribute to the creation of FAQ documentation and knowledge base articles.Help develop interactive guides and product tours.Monitor community forums to identify common user questions.Create basic how-to guides for user functionality.Participate in an on-call rotation for after-hours support.Perform additional duties to support team goals and organizational priorities.Your QualificationsA degree or diploma in Business, Information Systems, or a related field, or equivalent experience.0-2 years of experience in a customer support or training role.Basic expertise in software applications and workflows.Excellent verbal and written communication skills.

Revenue Enablement Manager, SalesLocation: Ottawa | HybridDepartment: EnablementReports To: Grace Barbosa-Chin, Senior Manager, People & CultureType: Permanent | Full-TimeVacancy Status: This is an active, approved role and we are currently hiring for this position.About SolinkAt Solink, we are dedicated to protecting what matters most. Our innovative solutions empower businesses to act promptly and decisively by converting video security into actionable insights in real-time.Our state-of-the-art, cloud-based platform seamlessly integrates with your current surveillance systems, transforming them into intelligent sensors capable of detecting and analyzing critical moments. This capability enables teams to make informed, data-driven decisions, enhancing overall security and boosting operational efficiency.With over 30,000 locations across more than 32 countries, including renowned brands like McDonald’s and JYSK, Solink is trusted for delivering clarity exactly when it’s needed. Our solutions effectively help businesses minimize losses, enhance performance, and proactively address potential risks.As we continue to rapidly grow, we are proud to be recognized by esteemed organizations such as Deloitte’s Fast 50™ and Fast 500™, the Business Intelligence Group, and as one of Ottawa’s Best Places to Work. Our journey has just begun!The RoleWe are in search of a Revenue Enablement Manager who specializes in Enterprise Sales, Sales Engineering, and Channel Enablement. You will play a crucial role in refining our approach to winning complex, multi-stakeholder deals, both directly and through our partners.In this position, you will translate our enterprise sales and partner strategies into effective enablement initiatives that empower Account Executives, Sales Engineers, and Channel partners to confidently navigate lengthy sales processes, technical validations, executive discussions, and competitive environments.Collaboration will be key as you work with Enterprise Sales, SE, and Channel leadership to identify execution gaps, develop impactful onboarding and continuous learning programs, and implement AI-driven workflows that enhance deal quality, speed, and consistency across both direct and partner-led initiatives.This role requires a blend of building and operational skills. You will create a scalable sales enablement system where playbooks, demo standards, technical validation processes, executive messaging frameworks, and partner resources are quantifiable, integrated into daily workflows, and continuously refined.

The Company Versaterm is a leading global provider of public safety solutions, dedicated to revolutionizing how agencies operate and serve their communities. Since 1977, we have developed an ecosystem of intuitive tools tailored for public safety agencies, forensic laboratories, judicial systems, educational institutions, and various other organizations. Our strategic focus on purposeful integrations and selective growth allows us to streamline workflows, enabling our customers to enhance operational efficiency, deliver superior service, and achieve just outcomes.Our teams are fueled by innovation, domain expertise, and a steadfast commitment to customer success. As we continue to expand our ecosystem, you will have the opportunity to contribute to impactful solutions that enhance community safety and shape the future of public safety technology. If you are passionate about creating meaningful change, we invite you to connect with us.The RoleWe are on the lookout for a proactive and experienced Enablement Manager to join our Go-To-Market (GTM) Enablement team. In this pivotal role, you will design, implement, and oversee enablement programs aimed at enhancing skills, promoting process adoption, and boosting effectiveness across GTM functions, which include Sales, Customer Success, Marketing, Product, and Revenue Operations.As a key player in the centralized GTM Enablement function, you will be responsible for executing crucial enablement programs, ensuring that teams are equipped with the necessary knowledge, tools, and skills to perform at their best. Collaborating closely with GTM stakeholders, you will translate business priorities into structured enablement initiatives, ensuring consistency, scalability, and alignment with established standards.A primary focus of this role is to facilitate the adoption of core sales methodologies, such as MEDDPICC and Challenger, by delivering structured training and reinforcement programs that empower teams to effectively apply these frameworks in real customer interactions. This role combines program ownership, facilitation, and cross-functional collaboration, allowing you to play a vital role in scaling enablement efforts and ensuring effective delivery of enablement initiatives across the organization.What You'll DoLead the execution and delivery of enablement programs aligned with GTM priorities, ensuring consistency with established frameworks and standards.Collaborate closely with Product, Marketing, Sales Leadership, Customer Success, and Revenue Operations to support product launches, messaging rollouts, and strategic initiatives.Translate business priorities into structured enablement plans, training programs, and supportive resources.Drive the adoption and reinforcement of MEDDPICC and Challenger methodologies through structured training and ongoing support initiatives.

Role Overview Fullscript is hiring a Senior Analytics Engineer for the Analytics Enablement team in Ottawa, ON. This role centers on building and refining data pipelines that help teams across the company make informed decisions. The position calls for strong experience in both data engineering and analytical frameworks. What You Will Do Work with cross-functional teams to design, build, and optimize data pipelines. Enable stakeholders to access and use actionable insights for strategic planning. Support the company’s decision-making with reliable, well-structured data solutions.

SurveyMonkey seeks a Senior Director of AI Engineering based in Ottawa, Canada. This senior leadership position oversees the development and implementation of AI solutions throughout the organization. Key responsibilities Guide the design and deployment of AI systems that enhance product features. Collaborate with cross-functional teams to drive AI initiatives forward. Support efforts to use AI for smarter business decisions. Collaboration This role works closely with colleagues from various backgrounds, ensuring AI projects align with company goals and deliver meaningful results.

Solink transforms video security into practical insights for businesses. The company’s cloud platform connects with existing systems to detect and interpret important events, helping teams make decisions that improve security and operations. Solink’s solutions are trusted by well-known brands in more than 30,000 locations across 32 countries. Customers use Solink to reduce shrinkage, boost performance, and address threats early. Solink has earned recognition from Deloitte’s Fast 50™ and Fast 500™, and is named among Ottawa’s Best Places to Work. The team continues to grow, building on strong momentum. Role overview This Intermediate AI/ML Engineer role is based in Ottawa, following a hybrid work model. Reporting to Eugenia Kondratova, Senior Technical Manager AI, this is a permanent, full-time position within the AI department. The position centers on designing, building, and deploying machine learning solutions for Solink’s video analytics and operational intelligence products. This is a hands-on engineering role, involving research, model development, software engineering, and integration of features into production systems for both cloud and edge deployments. Work spans backend and frontend components, ensuring advanced ML features are delivered to users at scale. Solink values engineers who are comfortable with ambiguity, enjoy technical problem-solving, and want to see their work applied in real-world, high-volume settings. What you will do Design, develop, train, and deploy machine learning models, including computer vision, large language models (LLMs), vision-language models (VLMs), and multimodal models for both cloud and embedded systems. Evaluate and recommend tools, techniques, and methodologies to strengthen Solink’s AI capabilities.

Veeva Systems is a purpose-driven leader in the industry cloud, dedicated to helping life sciences firms expedite the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue in our last fiscal year, with remarkable growth opportunities on the horizon.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide us. In 2021, we made history by becoming a public benefit corporation, committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we promote the flexibility to work from home or in the office, enabling you to thrive in the environment that suits you best.Join us in transforming the life sciences industry while positively impacting our customers, employees, and communities.

Join our innovative team at gdmsi as a Senior AI & Data Platform Owner. In this pivotal role, you will lead the development and management of our AI and data platforms, driving strategic initiatives and enhancing our data-driven decision-making processes. You will collaborate with cross-functional teams to define data architecture, optimize data integration, and ensure the platform's scalability and performance. Your expertise will help us harness the power of AI to deliver impactful solutions.

Who Are We?Steritech Brand Standards is a proud member of the Rentokil family of companies, a global leader in pest control. Over the last five years, we have significantly expanded, doubling in size and establishing ourselves as the market leader in food safety, quality assurance, and customer experience management. We are committed to being a trusted partner for many of the world's leading brands across various industries, including manufacturing, processing, retail, food service, and hospitality. Our mission is to help clients deliver the best, safest, and healthiest services to their customers.Unlock Your Potential at Steritech – Where Careers Are Built from WithinAt Steritech, we foster a culture of continuous learning and professional development. A majority of our management team started as specialists, reflecting our commitment to promoting from within and recognizing the potential of every team member. When you join Steritech, you embark on a career path filled with growth and advancement opportunities at every level. We provide the tools, resources, and mentorship necessary for your success, as your success is our success. Become part of a team dedicated to your development, where your journey from specialist to leader begins!What Do Our Food Safety & Compliance Specialists Do?Our Food Safety & Compliance Specialists assist our hotel, restaurant, and grocery clients in upholding brand standards, ensuring food quality, and providing friendly service to customers. Their responsibilities include:Conducting assessments to measure compliance with established regulatory, industry, and proprietary brand standards for clients.Observing food preparation and cooking standards to ensure adherence to food safety, health, and sanitation practices.Collaborating with clients to identify root causes of assessment discrepancies and developing corrective action plans.Teaching and coaching clients on creating a safer and healthier environment for their employees and customers.Traveling up to 50%, or about 10 days per month, including some evenings and weekends.

As a Senior Product Manager specializing in AI and Machine Learning platforms at SurveyMonkey, you will play a pivotal role in driving the vision and execution of innovative products that leverage AI technologies. You will collaborate with cross-functional teams to identify market opportunities, define product strategy, and deliver exceptional user experiences.Your responsibilities will include conducting market research, gathering customer feedback, and leading product development from concept through launch. You will be expected to create detailed product roadmaps, prioritize features based on business goals, and engage stakeholders to ensure alignment with our overall strategy.

CookUnity is looking for an AI Native Engineer focused on growth marketing to advance how artificial intelligence supports marketing efforts and business expansion. This position is based in Ottawa or Toronto, Ontario. What you will do Collaborate with teams throughout the company to design and build AI-driven solutions for marketing. Create tools and processes that help boost customer engagement. Work on projects aimed at improving the performance of marketing campaigns. Role focus This role centers on applying AI to support marketing strategies and drive business growth. Expect to partner with colleagues in different departments to deliver practical solutions that make a measurable impact.

Role Overview Mattermost is looking for a Growth Web Engineer with a focus on AI technologies. This position centers on improving web platforms to support strong performance and user engagement. The work spans multiple locations in Ontario, including Ottawa and Toronto. What You Will Do Enhance Mattermost’s AI-enabled web platforms to deliver reliable performance and engaging user experiences. Work closely with teams across the company to design and implement new solutions that support product growth. Apply knowledge of AI technologies to solve real problems and improve platform capabilities. Collaboration This role involves regular collaboration with cross-functional groups to identify opportunities, develop features, and refine user experience on Mattermost’s web offerings.

Join GDMSI as an Underwater Acoustics Specialist, where you will be at the forefront of research and development in underwater acoustics technology. In this dynamic role, you'll engage in innovative projects that contribute to marine research and defense applications, utilizing your expertise to analyze, design, and implement cutting-edge acoustic systems.

Join our innovative team as a Full Stack Software Engineer specializing in AI Training. In this role, you will work on cutting-edge projects that leverage artificial intelligence to drive efficiency and effectiveness in various applications. We are looking for passionate developers who are excited about contributing to the future of technology.

Join Fuel Industries as a Cloud Operations Specialist and play a pivotal role in managing and optimizing our cloud infrastructure. In this full-time position, you will be responsible for ensuring the reliability, scalability, and performance of our cloud services while collaborating with cross-functional teams to enhance product offerings.

GDMSI seeks an Intermediate Contracts Specialist based in Ottawa. This position manages and negotiates contracts for a variety of clients, working closely with internal teams to support project execution. What you will do Manage contract negotiations and administration for multiple clients Support project teams by ensuring agreements align with legal requirements and company policies Help maintain compliance throughout the contract lifecycle Requirements Experience with contract management and negotiation Familiarity with legal requirements and internal policy standards Strong organizational and communication skills

Join the House of Commons Canada as a Lead Acquisition Specialist, where you will play a pivotal role in driving the acquisition strategies that support our financial services department. This position is ideal for individuals with a strong background in procurement and a passion for contributing to public service.

Orion Innovation is a distinguished, award-winning global provider of business and technology services. Our expertise lies in facilitating transformative business changes and product development through innovative digital strategies, exceptional user experiences, and robust engineering solutions. We pride ourselves on our agility, scalability, and maturity, which enables us to serve a diverse array of clients across various sectors, including financial services, telecommunications, consumer products, automotive, industrial automation, life sciences, e-commerce, and education.Position OverviewWe are in search of a detail-oriented Senior IT Support Specialist who possesses a deep understanding of contemporary IT practices. Your role will involve effectively managing support requests, troubleshooting issues, and identifying recurring problems to implement sustainable solutions. We encourage creativity and independence, particularly in enhancing workflows, documentation, and user experiences.Key ResponsibilitiesDeliver on-site assistance through desk-side troubleshooting, walk-up support, and meeting room/conference assistance at our Kanata office.Triage and resolve issues related to hardware, operating systems, networks, and applications while maintaining clear documentation.Provision, configure, and manage laptops using Microsoft Intune; oversee onboarding/offboarding processes and inventory management.Utilize ticketing systems and device management tools to ensure predictable resolution timelines.Continuously enhance documentation and user experience across IT services.