Director of Ambulatory Access Operations

Join Stanford Medicine Children's Health as the Director of Ambulatory Access Operations, where you will spearhead the strategic oversight and operational management of patient access services. Your leadership will enhance patient experiences and streamline processes across our ambulatory facilities. This is a pivotal role that requires a visionary leader ca…

Join Stanford Medicine Children's Health as the Director of Ambulatory Access Optimization, where you will play a pivotal role in enhancing patient access to our healthcare services. This leadership position involves strategizing and implementing innovative solutions to optimize our ambulatory operations, ensuring excellence in patient experience and operational efficiency.

Stanford Medicine Children's Health is seeking a passionate and experienced Director of Ambulatory Operations to lead our outpatient services. This pivotal role will oversee the daily operations of our clinics, ensuring the highest quality of care and patient satisfaction. The Director will collaborate with clinical and administrative teams to develop effective strategies that enhance operational efficiency and deliver exceptional healthcare services.

JOB SUMMARYThe Vice President of Ambulatory Access & Packard Children's Health Alliance (PCHA) Patient Access Services holds a pivotal leadership role within the ambulatory framework at Stanford Medicine Children’s Health (SMCH)/PCHA. Reporting directly to the Senior Vice President (SVP)/Chief Administrative Officer (CAO) of Physician Practice SMCH/CEO PCHA, this executive is tasked with advocating for and overseeing the efficient and optimal ambulatory access across all SMCH/PCHA services and locations. The role involves managing every facet of patient access, engaging with each patient interaction point, to establish a seamless and coordinated experience for patients, families, clinical teams, and referring providers, ensuring a continuous and comprehensive care journey. Under the guidance of the SVP/CAO/CEO, the Vice President is expected to consistently evaluate and enhance ambulatory access performance, anticipating needs to develop and provide an exceptional service experience that meets and exceeds the expectations of patients/families, physicians, staff, and various stakeholders.This includes not only traditional access methods but also the incorporation of digital transformation across all patient access points. The Vice President is responsible for planning, organizing, and directing ambulatory access operations, including but not limited to: patient scheduling, referral management, insurance verification and authorization, and financial due diligence in alignment with SMCH/PCHA policies and applicable federal and state regulations. The Vice President also leads strategic, administrative, financial, and managerial functions related to ambulatory patient access operations, including digital access initiatives.Furthermore, the Vice President spearheads organization-wide initiatives aimed at enhancing patient access, improving patient care and clinical effectiveness, increasing operational efficiency, reducing waste, optimizing patient throughput, and fostering engagement among patients/families and physicians/employees. Collaboration with other vice presidents and leaders within the organization, as well as the SMCH Senior Leadership Team and PCHA leadership, is essential to support the overarching mission of SMCH/PCHA.ESSENTIAL FUNCTIONSThe essential functions listed are representative examples of the work performed by positions in this classification. They are not intended to be an exhaustive list of all duties, tasks, and responsibilities. Employees may also perform other assignments as required.All employees must comply with Joint Commission Requirements, including but not limited to sensitivity to cultural diversity, patient care, patient rights, ethical treatment, safety and security of physical environments, emergency management, teamwork, respect, and communication.

Join our dynamic team at Stanford Medicine Children's Health as the Manager of Ambulatory Operations. In this pivotal role, you will oversee the efficient operation of our outpatient services, ensuring the highest standards of patient care and operational excellence. You will lead a dedicated team, implementing best practices and innovative solutions to enhance patient experience and streamline processes.

Innovators Wanted Are you someone who thrives on tackling challenges that seem insurmountable? If this notion excites you, continue reading!In 2015, we introduced a groundbreaking "moneyball for biotech" strategy, merging promising early-stage research from academia under a unified financial approach to mitigate risks and catalyze innovation. This model empowers dedicated scientists and small expert teams to drive progress. Our mission is to bridge the gap to transformative advancements in rare diseases, expediting the development of life-changing therapeutics for patients with critical unmet needs.At BridgeBio, we embrace curiosity and experimentation—championing the ethical and strategic application of AI to enhance clarity, efficiency, and quality in our work. Key ResponsibilitiesThe Director/Senior Director of Managed Access will be instrumental in shaping the strategy and operations of the BridgeBio Managed Access Program, aimed at delivering our medicines to patients in regions where commercial efforts are not yet pursued. As part of our commitment to providing impactful medications globally, this position requires collaboration across various functional teams within BridgeBio, including Management, International, Medical, Regulatory, Supply Chain, Quality Assurance, Pharmacovigilance, Legal, Finance, and Commercial. This role also involves extensive interaction with external stakeholders to ensure effective program implementation.

Join our dedicated team at Stanford Medicine Children's Health as a Clinical Nurse II in the Ambulatory Nurse Float role. You will play a vital part in providing exceptional patient care in a variety of outpatient settings. This position offers a unique opportunity to work across multiple departments, enhancing your skills and experience while supporting the health and well-being of children and families.

Join Stanford Medicine Children's Health as a Clinical Nurse II specializing in Ambulatory General Surgery. This full-time position invites dedicated and compassionate nurses to provide exceptional care in a dynamic and supportive environment. You will work alongside a team of skilled healthcare professionals, enhancing the surgical experience for our young patients.

Role overview ridealso seeks a Director of People Operations to influence company culture and boost employee engagement. This role centers on building a positive workplace and supporting organizational effectiveness, with a focus on keeping people at the heart of ridealso’s business strategy. Key responsibilities Lead programs that create a supportive and engaging work environment Develop and roll out HR policies aligned with company values and growth objectives Work closely with senior leadership to shape the strategy for talent management, learning, and employee relations Promote initiatives that connect employees to the company’s mission Location This role is based in Palo Alto.

The banking landscape is undergoing a transformation, and customers are demanding that every interaction be seamless, personalized, and immediate.At interface.ai, we are developing a universal banking assistant that enables millions of U.S. consumers to conduct transactions across various financial institutions, ultimately automating their financial aspirations. Utilizing our innovative BankGPT platform, this assistant aims to replace outdated legacy systems in financial institutions and dominate the comprehensive customer experience stack, unveiling a market potential of $200 billion and possibly displacing several publicly traded entities.Our overarching goal is to promote financial wellness for millions of individuals.With a significant portion of Americans living paycheck to paycheck, half possessing less than $500 in savings, and only a small fraction being financially literate, we are committed to automating financial well-being to address these challenges.About the RoleWe are on the lookout for a senior leader in RevOps/GTM Operations who will professionalize and scale our GTM operations at interface.ai. This role is an individual contributor position (not a managerial role) tailored for an adept operator who can strategize and implement effectively. This senior-level role is expected to operate autonomously and collaborate across Sales, Customer Success, and Partner Operations.You will be responsible for establishing the operational framework that ensures predictable revenue and disciplined execution across Sales Operations, Customer Success Operations, and Partner Operations. This is more than a “process-only” role; you will leverage modern tools, automation, and data analytics to enhance visibility, mitigate chaos, and foster revenue growth.Why This Role is ExceptionalShape the GTM operating framework for a revolutionary shift in banking. interface.ai is redefining how financial institutions deliver customer experiences through a unified AI-enhanced experience layer.Significant role with defined accountability. You will instill discipline, transparency, and metrics across Sales, Customer Success/Account Management, and Partnerships.Be a part of a game-changing initiative in the financial sector.

Director of Renewals and Customer Success Operations Location: Palo Alto, CA, US Role Summary: As the Director of Renewals and Customer Success Operations, you will play a crucial role in enhancing customer lifetime value and ensuring the sustained success of our organization. You will lead a dedicated team focused on managing the full spectrum of renewal and customer success operations. Your strategic insight, operational acumen, and advanced reporting capabilities will be vital in formulating and implementing effective renewal and customer success strategies that enhance customer satisfaction, maximize revenue potential, and facilitate business growth. Key Responsibilities: Develop and implement a robust renewal and customer success operations strategy that aligns with corporate goals and revenue objectives. Encourage Cross-Functional Collaboration: Partner closely with Sales, Customer Success, Legal, and Finance teams to harmonize renewal objectives, policies, identify growth opportunities, and proactively address churn risks. Stay Updated: Keep abreast of industry trends, competitive dynamics, and customer insights to continually refine renewal strategies and enhance decision-making. Manage the Renewal Process: Oversee the complete renewal process to ensure timely and precise renewals, upsells, and expansions. Enhance Processes and Tools: Implement and continually refine processes, policies, and tools to elevate efficiency, accuracy, and scalability in renewal management. Build Robust Customer Relationships: Develop strong relationships with key clients by understanding their business needs and proactively addressing any issues or challenges. Collaborate for Success: Work alongside Sales and Customer Success teams to identify and resolve obstacles to renewals, including product adoption, customer satisfaction, and contract-related matters. Demonstrate Proven Results: Exhibit a successful history of leading initiatives that reduce churn within the organization, complemented by the ability to create comprehensive reporting mechanisms to effectively track and analyze churn metrics. Establish KPIs: Define and monitor key performance indicators (KPIs) to assess the effectiveness of renewal strategies and pinpoint areas for ongoing improvement. Analyze Renewal Data: Conduct in-depth analyses of renewal and customer success metrics, trends, and customer behavior to derive insights and offer actionable recommendations.

About UsHippocratic AI stands as the forefront leader in generative AI technology tailored for the healthcare sector. Our innovative system facilitates safe and autonomous clinical dialogues with patients, leveraging our proprietary large language models (LLMs) within the Polaris constellation, achieving an impressive accuracy rate of over 99.9%.Why Join Our TeamTransform healthcare with AI prioritizing safety. We are pioneering a groundbreaking healthcare-only, safety-focused LLM platform aimed at revolutionizing patient outcomes on a global scale.Collaborate with industry leaders. Co-founded by CEO Munjal Shah alongside a diverse group of esteemed physicians, hospital executives, AI experts, and researchers from top-tier institutions such as El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.Supported by top-tier investors. We have successfully secured a $126M Series C funding round, achieving a valuation of $3.5B, with a total funding of $404M backed by notable firms such as Avenir Growth, CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, and prominent investors like John Doerr and Rick Klausner.Work alongside the best in healthcare and AI. Join a team of experts dedicated to enhancing care, advancing scientific knowledge, and developing transformative technologies.Location RequirementWe believe that collaboration breeds innovation. This role requires presence in our Palo Alto office five days a week to foster rapid teamwork and a robust company culture.About the RoleAs the Director of HR Operations at Hippocratic AI, you will play a pivotal role in our People engine. You will design systems, policies, and processes that enable our company to scale efficiently while maintaining our core values of culture, trust, compliance, and mission. This role serves as a vital link between the executive team and the broader workforce, transforming people strategies into actionable and scalable operations.This position is ideal for individuals passionate about People Operations, who thrive in high-stakes environments and bring clarity, precision, and sound judgment to complex challenges. You will blend hands-on execution with strategic leadership, ensuring our operations align with our ambitious goals.

Join our dedicated team at Stanford Medicine Children's Health as a Relief Clinical Nurse II specializing in Vascular Access. In this part-time role, you will provide expert nursing care to pediatric patients, ensuring their comfort and safety. Your skills in vascular access will be crucial as you assist in various medical procedures, making a significant difference in the lives of children and their families.

Join Teleo, a pioneering robotics company under the Havoc umbrella, as we revolutionize the construction industry by converting heavy equipment into autonomous robots designed for both commercial and defense sectors. Our innovative technology allows a single operator to manage multiple machines at once, significantly enhancing productivity while prioritizing operator safety and comfort.Founded by a team of seasoned technology experts with a background in developing Lyft's Self-Driving Car program and Google Street View, Teleo has recently merged with Havoc AI, a rapidly advancing defense tech firm that is creating synchronized fleets of autonomous maritime vessels.This is a rare chance to contribute to technology that makes a meaningful difference. You will engage with advanced 100,000-pound autonomous robots and design complex systems at the crossroads of hardware, software, robotics, and artificial intelligence.Role OverviewWe are seeking a proactive and hands-on Head of Supply Chain to build and lead our supply chain operations during an exciting growth phase.This role goes beyond mere strategy; you will be closely involved in the details—identifying and resolving gaps, streamlining execution, and establishing order in a complex hardware environment. Experience in a robotics or startup context is preferred, especially in rapidly evolving processes.Collaboration with Engineering, Operations, and external manufacturing partners will be crucial to ensure timely, cost-effective, and high-quality product delivery.

Join Qualified Health as a Senior Internal Operations Generalist, where you will play a pivotal role in streamlining our operational processes. This hybrid position allows for flexibility while working closely with various departments to enhance productivity and efficiency.

As a Commercial Operations Coordinator at Qualified Health, you will play a pivotal role in optimizing our operational processes, ensuring seamless coordination between various departments. Your responsibilities will encompass managing schedules, facilitating communication, and supporting the execution of strategic initiatives aimed at enhancing our service delivery and operational efficiency. This hybrid position allows you to work both in our Palo Alto office and remotely, providing flexibility while contributing to meaningful projects that impact our community.

Join our dedicated team at Stanford Medicine Children's Health as a Clinical Nurse II specializing in Ambulatory ENT / Aerodigestive. In this pivotal role, you will provide exceptional care to pediatric patients, collaborating with a multidisciplinary team to enhance patient outcomes and experiences.Your responsibilities will include conducting assessments, developing care plans, and implementing nursing interventions within our innovative clinical setting. We are looking for a compassionate and skilled nurse who is eager to contribute to the well-being of our young patients and their families.

Whop develops tools for creators, solopreneurs, and online businesses to help grow digital product sales. The company supports a variety of ventures, from paid communities and trading tools to SaaS products and exclusive content. Headquartered in Palo Alto, CA, Whop focuses on delivering strong products with customers at the center of its approach. Role overview The Director of Accounting will build and lead the company’s accounting operations. This position covers all core accounting responsibilities, from establishing internal controls to managing financial reporting. The Director will play a key part in moving Whop’s accounting from an early-stage setup to a more scalable structure. What you will do Set up and maintain internal controls Oversee the month-end close process Prepare and review financial reports Manage tax compliance Ensure audit readiness This role works closely with the Corporate Controller and VP of Finance to support Whop’s growth. Who thrives here This position fits someone who enjoys hands-on work, designing processes, and leading teams. Experience in tech-driven environments and comfort with change will help in building systems for a growing company.

Role OverviewThe Operations Enablement Lead plays a pivotal role in enhancing cross-functional initiatives to ensure efficient, scalable, and compliant operations. This position oversees several operational teams, including facilities, inventory, fleet management, procurement, and product lifecycle management. Collaborating closely with the Technical Enablement Lead and BizOps Lead, the Operations Enablement Lead will ensure strategic alignment, support the achievement of objectives, promote standardization, and drive performance targets. This dynamic role combines program leadership with operational excellence, fostering consistency, transparency, and collaboration across various workstreams.

About SubsenseAt Subsense, we are pioneering a revolutionary deep-tech initiative, creating the world’s first non-invasive, bidirectional brain-computer interface. Our innovative technology, driven by advanced plasmonic and magnetoelectric nanoparticles, aims to establish seamless communication pathways between the human brain and artificial intelligence. We are initially focusing on transformative medical applications, such as stroke rehabilitation, while ambitiously exploring cognitive enhancement for healthy individuals. Situated in the heart of Palo Alto, we unite a diverse team of top-tier scientists and engineers committed to reshaping the future of human-machine interaction.The OpportunityAs the Director of Strategic Partnerships, you will spearhead the formation of high-impact, non-medical collaborations with leading technology firms. Your primary responsibility will be to cultivate and secure groundbreaking partnerships that will not only validate our innovative platform but also unlock significant long-term advantages in distribution, infrastructure, and data access.We are in the pre-product phase, meaning you will be instrumental in obtaining letters of intent (LOIs), pilot projects, and strategic partnerships even before our product reaches completion.This position demands a visionary approach, focusing on selling our overarching mission rather than a specific product. You must possess the capability to independently identify, negotiate, and finalize deals, moving beyond mere relationship building and strategy development.