Helpdesk/Support Engineer - Jamf

Vtekis Consulting LLP is looking for a Helpdesk/Support Engineer with a focus on Jamf solutions in Palo Alto. This position serves as the initial contact for clients who need technical assistance with Jamf products. Role overview This role centers on supporting customers who use Jamf for Apple device management. Expect to handle incoming support requests, diagnose technical problems, and guide clients toward effective solutions. Clear communication and a strong grasp of Jamf tools are essential. What you will do Respond to client inquiries related to Jamf products Troubleshoot technical issues and provide step-by-step solutions Help clients make the most of their Apple device management through Jamf Work to maintain a high level of customer satisfaction Requirements Experience supporting Jamf or similar Apple device management tools Strong problem-solving and communication skills Ability to work directly with clients to resolve technical issues

Role overview syncreonconsulting is hiring an EndPoint Engineer in Palo Alto to manage macOS and iOS devices. The primary focus is supporting and growing the company's endpoint management using Jamf Pro. What you will do Deploy and configure macOS and iOS devices for staff throughout the organization. Troubleshoot and resolve device issues to support users. Manage device inventory, policies, and updates through Jamf Pro. Ensure company devices integrate with internal systems and maintain a consistent user experience.

syncreon consulting is hiring an EndPoint Engineer focused on managing macOS and iOS devices using Jamf Pro. This position is based in Palo Alto. Role overview This role centers on implementing and maintaining endpoint management solutions for Apple devices. The EndPoint Engineer will help ensure that all macOS and iOS devices perform reliably and meet security standards across the organization. What you will do Set up and manage large-scale deployments of Apple devices using Jamf Pro Monitor and maintain the performance and security of all managed endpoints Support ongoing improvements to endpoint management processes What we look for Interest in technology and endpoint management Willingness to learn and develop new skills Desire to grow within a supportive team

Syncreon Consulting is seeking an EndPoint Engineer to focus on macOS and iOS management with Jamf Pro. This position is based in Palo Alto and centers on supporting Apple device environments for a range of clients. Role overview The EndPoint Engineer will handle deployment, configuration, and ongoing management of Apple devices. The goal is to keep devices running smoothly, support user needs, and help clients operate efficiently. What you will do Deploy and configure macOS and iOS devices using Jamf Pro Manage device settings and updates across multiple client environments Work to improve user experience and streamline device operations Requirements Experience with Jamf Pro for Apple device management Background in supporting macOS and iOS deployments Ability to work with large-scale implementations

Join a Transformative OrganizationPalantir Technologies is at the forefront of developing cutting-edge software that drives data-centric decision-making and operational efficiency. Our innovative platforms empower diverse partners to tackle critical challenges, from accelerating the discovery of life-saving medications to enhancing supply chain resilience and reuniting families with missing children.About the OpportunityAs a Support Engineer focused on the US Government sector, your contributions are vital to ensuring that Palantir optimally delivers state-of-the-art Information Systems (IS) to our team members. You will serve as the primary resource for addressing any technical challenges related to hardware and software, facilitating maximum productivity for all Palantirians, whether they are in the office or working remotely. Our mission is to guarantee that every team member feels supported and equipped to resolve their technological challenges swiftly and effectively.We are looking for an analytical problem-solver who thrives on troubleshooting and devising innovative technical solutions. You will leverage data-driven insights to design systems that not only resolve existing issues but also proactively mitigate potential disruptions. By automating repetitive tasks, you will free yourself to concentrate on impactful projects. Exceptional customer service skills and a user-focused approach are essential for success in this role.

Join our team as a Lab Support Engineer where you will play a vital role in ensuring the smooth operation of laboratory equipment and systems. You will be responsible for troubleshooting, maintaining, and providing technical support for lab instruments, while also collaborating with scientists and engineers to optimize lab processes. Your expertise will help drive innovation and facilitate critical research activities.

Join Anyscale as a Customer Support Engineer on the West Coast, where you'll leverage your technical expertise to assist our clients in utilizing our platform effectively. This role requires a proactive approach to problem-solving and a passion for technology.

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and share information across teams. By seamlessly integrating with popular tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees access the right knowledge at the right time, thereby enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to leverage their collective intelligence more swiftly and effectively.The vision of Glean was shaped by our Founder & CEO Arvind Jain, who recognized the challenges faced by employees in navigating fragmented knowledge and an array of SaaS tools. His mission was to create an AI-powered enterprise search solution that allows for quick and intuitive access to essential information. Since its inception, Glean has emerged as the leading Work AI platform, merging enterprise-grade search with an AI assistant and robust application-building capabilities to transform the way employees work.About the Role:Glean is seeking a passionate Designated Technical Support Engineer to join our fast-growing, venture-backed startup. We are dedicated to crafting a modern knowledge assistant tailored for every employee, ensuring that all company information is accessible, contextual, and up-to-date. Our team embodies a culture of hard work blended with fun; we are professional, creative, passionate, and, above all, customer-focused.In this role, you will serve as a trusted technical resource for our clients, providing both proactive and reactive support to our expanding customer base. Your commitment to delivering top-notch service will ensure that our customer experience remains unparalleled in the industry.

AbilityPath, a non-profit in Palo Alto, CA, supports individuals with intellectual and developmental disabilities through a range of lifelong services. The organization values acceptance, respect, and inclusion, and maintains a strong commitment to diversity, equity, and inclusion. More details about their approach can be found on their diversity, equity, and inclusion page. Role overview The Individualized Support Specialist leads group learning activities for adults with developmental and intellectual disabilities. This role blends site-based and community-integrated experiences, including in-person, virtual, and community settings. The focus is on helping participants develop skills and pursue meaningful, independent lives. What you will do Personalized participant support: Offer one-on-one guidance, encourage community participation, foster social connections, and support skill-building across different environments. Daily living assistance: Assist participants with daily tasks to promote independence and support their overall well-being. Compensation and schedule Pay: $26-$28 per hour, depending on education and experience Schedule: Full-time, 6.5-hour shifts available between 8 AM and 5 PM Employee benefits 4 weeks of paid time off (PTO) 10 paid holidays per year Medical, dental, and vision insurance starting on the first day 401(k) plan with employer matching Performance bonuses Educational reimbursement for professional development Mileage reimbursement

genbio is looking for an IT Support Specialist to join the team in Palo Alto, CA. The focus of this role is to assist staff with technical issues and help maintain the reliability of IT systems in the office. Key responsibilities Offer onsite technical support to employees Troubleshoot and resolve both hardware and software problems Work to keep IT systems operating reliably Location This position is based at genbio's Palo Alto, CA office.

Hippocratic AI seeks an AI Customer Engineer based in Palo Alto. This position centers on helping clients use advanced AI technologies and making sure their experience meets high standards. Role overview The AI Customer Engineer works directly with customers to support their needs and ensure the successful use of AI-powered solutions. Each project involves adapting technology to fit specific client requirements. What you will do Support clients by addressing questions and technical challenges related to AI solutions Collaborate with teams to tailor AI tools for each customer’s needs Work to improve the overall client experience with Hippocratic AI’s offerings Location This role is based in Palo Alto.

Position: Senior AdministratorLocation: Palo Alto, CADuration: 6+ MonthsWe are seeking a highly organized and proactive Senior Administrator to provide comprehensive administrative support to our Data Platform Leadership Team, including 1 Senior Vice President, 2 Vice Presidents, and 2 Senior Directors. Your role will involve managing the dynamic schedules and priorities of our executives, coordinating meetings, and supporting various leadership initiatives.Key Responsibilities:Independently manage the daily workflow for executives, handling all aspects of their calendars, scheduling meetings, video conferences, and organizing weekly and monthly team meetings.Provide administrative support for additional team members including Architects, Technical Program Managers, and Managers within the Data Platform.Efficiently handle complex and frequently changing business calendars utilizing Outlook.Juggle multiple tasks and projects simultaneously while meeting tight deadlines.Assist with ad hoc projects such as arranging catering for meetings, reserving conference rooms, managing video conferencing logistics, ordering supplies, and organizing post-COVID offsite events.Coordinate group events and functions for the Data Platform team and other internal teams.Manage travel arrangements including booking flights and accommodations, reconciling expenses, preparing visa documentation for international travel, and arranging transportation.Qualifications:Expert proficiency with Outlook, Microsoft Teams, and Skype.Strong ability to prioritize tasks and ensure deadlines are consistently met.Experience in fast-paced environments, particularly in tech or start-ups with over 300 employees.Exceptional verbal and written communication skills, demonstrating professionalism and discretion.Proven ability to coordinate and manage group events effectively.Preferred Skills:Familiarity with Photoshop is a plus.

We are seeking a visionary and dynamic Head of Engineering to lead our innovative engineering team at Zania. This pivotal role demands a strategic thinker with a passion for technology and a proven track record in engineering leadership. You will be responsible for overseeing all engineering activities, driving product development, and ensuring the highest standards of quality and efficiency. Collaborating closely with cross-functional teams, you will cultivate a culture of excellence and inspire our engineers to reach their full potential.

About UsAt vinci4d, we are pioneering Physics AI for hardware design, empowering engineers to explore, analyze, and optimize hardware systems. Our innovative product seamlessly integrates advanced AI with the intricacies of engineering design workflows.Role OverviewJoin our Forward Deployment Sales team and contribute to the rapid adoption of our software among leading engineering teams. You will engage closely with potential customers, demonstrating how vinci4d's platform can enhance product design, thermal performance, time to market, and reliability.In this dynamic role, you will create and simulate thermal models based on client designs, validating vinci4d's software and highlighting its real-world applications. Your expertise in thermal analysis and computational fluid dynamics (CFD) will be crucial for assessing steady-state and transient thermal behavior, especially in electronics cooling, thermal management, and product reliability.You will work hand-in-hand with client engineering teams to grasp their needs, address technical queries, and effectively communicate vinci4d's product features. Your insights from customer interactions will also inform product development, identifying essential needs and opportunities for enhancement.This is a hybrid position, requiring you to work in our Palo Alto office three days a week to foster collaboration with Sales, Product, and Engineering teams. The role involves moderate travel within the United States, with occasional international travel for significant customers and events in Asia and Europe.ResponsibilitiesCollaborate with customer engineering teams during evaluations, assisting with simulation setup, running test cases, and interpreting results to showcase vinci4d's value.Work with the sales team to provide product demonstrations, conduct proof-of-concept evaluations, and engage in detailed technical discussions with prospective clients.Aid in customer onboarding and deployments by offering technical guidance, training, and troubleshooting support throughout the deployment and production phases.Identify customer challenges and workflow issues, collaborating with product and engineering teams to enhance product features and overall user experience.Conduct technical training sessions and workshops to empower customer teams in the effective adoption and scaling of vinci4d within their engineering processes.

Parallel is seeking a Design Engineer in San Francisco or Palo Alto. This role centers on creating innovative solutions that align with both industry standards and customer requirements. Role overview As a Design Engineer, collaboration sits at the heart of the work. Expect to work closely with a skilled team to design and implement new products. The position calls for both creative thinking and strong technical skills to ensure each design meets high quality standards. What you will do Work with team members to develop product designs from concept through implementation Apply technical expertise to solve design challenges and refine solutions Ensure all products meet industry benchmarks and customer expectations Requirements Experience in product design and engineering Ability to collaborate effectively with others Strong creative and technical problem-solving skills

Join our dynamic team at xAI, where we are committed to developing cutting-edge AI systems that understand the universe and support humanity's quest for knowledge. As an Outstanding Software Engineer, you will tackle critical product challenges and engage in hands-on projects that drive our mission forward. We value curiosity, initiative, and a strong work ethic in a collaborative, meritocratic environment. Your ability to communicate effectively and share knowledge with your peers will be instrumental in our success.

Join Rubrik, a leader in cloud data management, as an Engineering Manager. In this pivotal role, you will lead a talented team of engineers, driving innovation and ensuring the successful delivery of our cutting-edge products. Your strategic vision and technical expertise will be crucial in shaping the future of our engineering practices, fostering a culture of excellence and collaboration.

About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information throughout their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean enables employees to access the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, allowing teams to leverage their collective intelligence faster and more effectively.Glean was established by Founder & CEO Arvind Jain, who recognized the challenges employees encounter in sourcing and comprehending information at work. Witnessing the fragmentation of knowledge and the challenges posed by numerous SaaS tools, he aimed to create a better solution—an AI-enabled enterprise search platform that facilitates swift and intuitive access to essential information. Since its inception, Glean has evolved into the leading Work AI platform, merging enterprise-grade search capabilities with an AI assistant and advanced application- and agent-building functionalities, fundamentally transforming how employees operate.About the Role:Glean is on the lookout for a skilled Infrastructure Engineer to design and advance the platform that maintains a highly available, efficient, secure, and cost-effective infrastructure across multiple cloud environments. You will be responsible for delivering intricate components featuring refined automation, robust uptime assurances, autoscaling, and dependable alerting/monitoring for infrastructure that operates across various cloud providers. As a member of the Platform team, you will oversee critical aspects of Glean’s infrastructure, collaborating closely with other teams to support their workloads.

Join Wealthfront as an iOS Engineer and become a vital part of our innovative team! This role offers the flexibility of US-based remote work or a hybrid setup in our Palo Alto office. You will collaborate within a cross-functional scrum team to design and implement cutting-edge features for our investment and cash account functionalities in our iOS application. Your responsibilities will also include writing automated tests and integrating seamlessly with our in-house design systems as well as our backend API. Help empower our clients to build wealth according to their own unique terms!

About 1X1X is a pioneering AI and robotics company located in Palo Alto, California. Our mission is to create an abundant society through the development of general-purpose robots capable of autonomously performing a wide array of tasks.We believe that true understanding and intelligence growth in humanoid robots can only be achieved by allowing them to coexist and learn alongside humans. Therefore, our focus is on designing friendly home robots that seamlessly integrate into daily life.We seek curious, driven, and passionate individuals eager to contribute to shaping the future of robotics and AI. If our mission resonates with you, we would love to hear from you and explore how you can be part of our exciting journey.Role OverviewAs a Robotics Test Engineer at 1X, you will engage in a multifaceted, hands-on role. This position is not limited to isolated testing; you will operate at the intersection of hardware, firmware, and software. Your primary objective will be to ensure that our robots are robust, reliable, and prepared for real-world applications by supporting the entire product lifecycle—from early research and development characterization through to final production validation. You’ll be expected to contribute across a wide range of technical areas and engage in cross-disciplinary debugging.