Support Engineer - US Government

Join a Transformative OrganizationPalantir Technologies is at the forefront of developing cutting-edge software that drives data-centric decision-making and operational efficiency. Our innovative platforms empower diverse partners to tackle critical challenges, from accelerating the discovery of life-saving medications to enhancing supply chain resilience and reuniting families with missing children.About the OpportunityAs a Support Engineer focused on the US Government sector, your contributions are vital to ensuring that Palantir optimally delivers state-of-the-art Information Systems (IS) to our team members. You will serve as the primary resource for addressing any technical challenges related to hardware and software, facilitating maximum productivity for all Palantirians, whether they are in the office or working remotely. Our mission is to guarantee that every team member feels supported and equipped to resolve their technological challenges swiftly and effectively.We are looking for an analytical problem-solver who thrives on troubleshooting and devising innovative technical solutions. You will leverage data-driven insights to design systems that not only resolve existing issues but also proactively mitigate potential disruptions. By automating repetitive tasks, you will free yourself to concentrate on impactful projects. Exceptional customer service skills and a user-focused approach are essential for success in this role.

Join Palantir Technologies as a Forward Deployed Infrastructure Engineer and play a critical role in supporting the US Government's mission. In this position, you will leverage cutting-edge technology to craft and implement robust, secure infrastructure solutions tailored to meet complex governmental needs. You will collaborate closely with clients, engineers, and product teams, ensuring that our systems run seamlessly and efficiently in high-stakes environments.

Why Zania? Zania is focused on transforming how enterprises approach Governance, Risk, and Compliance (GRC). Many organizations still rely on outdated systems that struggle to keep up with today’s needs. Our team is building agentic AI solutions to automate and improve complex risk and compliance workflows. Work with top-tier clients: Partner with major enterprises, including FAANG companies and Big 4 firms. Strong financial support: Backed by a leading venture capital fund, Zania has the resources to pursue ambitious goals. Experienced colleagues: Join a team with backgrounds at Airbnb, Microsoft, Deloitte, and other industry leaders. Applied AI technology: Contribute to advanced AI that is changing how compliance is managed. Significant growth: Zania has achieved 10x ARR growth over the past year. Compensation: Competitive salary and equity packages are offered. Role Overview: Senior Design Engineer, AI for GRC This Senior Design Engineer position centers on building AI agents for Governance, Risk, and Compliance. The goal: replace legacy GRC tools like Archer and ServiceNow GRC with intelligent, adaptive solutions. The work spans both improving current workflows and rethinking how compliance and risk management function in an AI-driven world. Zania values functional software over static prototypes. In this role, lead the design vision and technical delivery of user experiences. Collaborate closely with Fortune 500 clients, engineers, and company leadership. Expect to create interactive, coded prototypes that set a new standard for usability and capability in GRC tools. This role is based in Palo Alto, CA. In-person collaboration is encouraged to support innovation.

Vtekis Consulting LLP is looking for a Helpdesk/Support Engineer with a focus on Jamf solutions in Palo Alto. This position serves as the initial contact for clients who need technical assistance with Jamf products. Role overview This role centers on supporting customers who use Jamf for Apple device management. Expect to handle incoming support requests, diagnose technical problems, and guide clients toward effective solutions. Clear communication and a strong grasp of Jamf tools are essential. What you will do Respond to client inquiries related to Jamf products Troubleshoot technical issues and provide step-by-step solutions Help clients make the most of their Apple device management through Jamf Work to maintain a high level of customer satisfaction Requirements Experience supporting Jamf or similar Apple device management tools Strong problem-solving and communication skills Ability to work directly with clients to resolve technical issues

Join our team as a Lab Support Engineer where you will play a vital role in ensuring the smooth operation of laboratory equipment and systems. You will be responsible for troubleshooting, maintaining, and providing technical support for lab instruments, while also collaborating with scientists and engineers to optimize lab processes. Your expertise will help drive innovation and facilitate critical research activities.

Join Anyscale as a Customer Support Engineer on the West Coast, where you'll leverage your technical expertise to assist our clients in utilizing our platform effectively. This role requires a proactive approach to problem-solving and a passion for technology.

Join SpaceX as a Member of Technical Staff, where you will play a crucial role in supporting government initiatives and projects that require top-secret clearance. Your expertise will contribute to the development of cutting-edge technologies that are transforming space exploration and enabling humanity's future in space.

About Glean:Founded in 2019, Glean is a cutting-edge AI-driven knowledge management platform that empowers organizations to efficiently discover, organize, and share information within their teams. By integrating seamlessly with applications such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge precisely when they need it, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more effectively.The vision for Glean was inspired by our Founder & CEO Arvind Jain’s profound insight into the difficulties employees encounter when trying to locate and comprehend information in the workplace. Witnessing the challenges posed by scattered knowledge and a multitude of SaaS tools, he was determined to create a solution - an AI-powered enterprise search platform that enables individuals to swiftly and intuitively access the information they require. Since our inception, Glean has emerged as the leading Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application and agent-building functionalities to fundamentally transform the way employees work.About the Role:As a Product Manager at Glean, you will tackle a common challenge faced by knowledge workers globally each day. You will be instrumental in delivering top-tier products for the discovery, curation, sharing, and management of knowledge. We have only begun our journey toward realizing our long-term vision for an intelligent work assistant, and we are looking for exceptional product leaders to help us advance further.As part of a lean product team, you will significantly influence both the product roadmap and the team dynamics. You will work closely with our outstanding Design, Engineering, Sales, Marketing, and Success teams to gain insights into our customers and develop industry-leading tools. This role offers the opportunity to wear multiple hats and gain diverse experiences.In your capacity as Glean’s PM for Agent Security and Governance, you will spearhead the development of innovative technologies and product features that encompass explainable AI systems, identification and mitigation of various AI risk factors, and the implementation of best practices for security and governance.

SpaceX seeks a Technical Staff Member to join its government sector projects in Palo Alto, CA. This position focuses on designing, developing, and implementing technical solutions for government clients, with a strong emphasis on aerospace technology. The work directly supports SpaceX’s mission to advance multi-planetary life. Key responsibilities Develop and deliver technical solutions that meet government requirements Collaborate with a team to solve complex engineering problems Contribute expertise to projects that extend the frontiers of aerospace technology Location This role is based in Palo Alto, CA.

About xAIAt xAI, our mission is to develop artificial intelligence systems that comprehend the universe and assist humanity in its quest for knowledge. Our team is composed of dedicated professionals who are passionate about engineering excellence. We seek individuals who thrive on challenges and exhibit curiosity. Operating within a flat organizational structure, we encourage all employees to take initiative and directly contribute to our mission. We value a strong work ethic and prioritization skills, along with effective communication capabilities to share insights with colleagues. About the Role We are looking for a talented Azure Security Engineer to design, implement, and maintain robust security measures across our Azure Government Cloud environment, including hybrid and multi-cloud configurations. In this hands-on role, you will enhance and uphold our cloud security posture, safeguarding critical workloads while collaborating with engineering, DevOps, and compliance teams to integrate security throughout the development lifecycle. You will utilize Microsoft’s native security tools to identify threats, respond to incidents, and ensure adherence to industry standards and regulations, including compliance with government requirements such as FedRAMP and CMMC. Key Responsibilities:Design and manage security architecture for Azure Government and Commercial deployments, considering DoD IL5/IL6 and FedRAMP High controls.Optimize Microsoft Defender for Cloud, Microsoft Sentinel, Microsoft Defender for Endpoint, and related services for effective threat detection, vulnerability management, and automated response. Establish and enforce identity and access management using Microsoft Entra ID, Privileged Identity Management (PIM), Conditional Access policies, RBAC, and just-in-time access. Secure network architectures using Azure Firewall, Network Security Groups, and other Azure security tools.

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and share information across teams. By seamlessly integrating with popular tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees access the right knowledge at the right time, thereby enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to leverage their collective intelligence more swiftly and effectively.The vision of Glean was shaped by our Founder & CEO Arvind Jain, who recognized the challenges faced by employees in navigating fragmented knowledge and an array of SaaS tools. His mission was to create an AI-powered enterprise search solution that allows for quick and intuitive access to essential information. Since its inception, Glean has emerged as the leading Work AI platform, merging enterprise-grade search with an AI assistant and robust application-building capabilities to transform the way employees work.About the Role:Glean is seeking a passionate Designated Technical Support Engineer to join our fast-growing, venture-backed startup. We are dedicated to crafting a modern knowledge assistant tailored for every employee, ensuring that all company information is accessible, contextual, and up-to-date. Our team embodies a culture of hard work blended with fun; we are professional, creative, passionate, and, above all, customer-focused.In this role, you will serve as a trusted technical resource for our clients, providing both proactive and reactive support to our expanding customer base. Your commitment to delivering top-notch service will ensure that our customer experience remains unparalleled in the industry.

We are seeking a dynamic and driven Mission Manager to oversee our international government initiatives in South America. The ideal candidate will possess a strategic mindset, exceptional leadership skills, and a passion for fostering collaborative relationships across diverse stakeholders. This role requires a deep understanding of government operations and the ability to navigate complex political landscapes effectively.The Mission Manager will be responsible for developing and implementing strategies that align with our organizational goals while ensuring compliance with all relevant regulations. This position offers an exciting opportunity to make a significant impact on government relations and project outcomes in the region.

Join a Transformative OrganizationAt Palantir, we create the most powerful software for data-informed decision-making and operational efficiency. Our innovative platforms empower organizations to develop life-saving pharmaceuticals, anticipate supply chain challenges, find missing persons, and tackle a myriad of critical issues.About the RoleAs a Compliance Engineer, you will play a pivotal role in assisting our engineering teams to implement Palantir’s Security Controls across our diverse product portfolio. Collaborating closely with various departments, you will help design and advocate for a resilient and agile approach to risk management throughout the organization. Your expertise will be essential in navigating and interpreting intricate US Government regulatory frameworks (such as FedRAMP, CMMC, IL5, IL6) to provide actionable insight on technical architecture, documentation, operational challenges, and sustainable practices that will enable our rapid and efficient growth.

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly find, organize, and disseminate information across their teams. By seamlessly integrating with platforms such as Google Drive, Slack, and Microsoft Teams, Glean enables employees to access essential knowledge precisely when they need it, enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, making it faster and more efficient for teams to utilize their collective intelligence.Glean was conceived from the insights of Founder & CEO Arvind Jain, who recognized the challenges employees encounter in locating and comprehending workplace information. Witnessing firsthand how fragmented knowledge and an array of SaaS tools hindered productivity, he embarked on a mission to create an innovative solution—an AI-powered enterprise search platform enabling users to quickly and intuitively find the information they require. Since its inception, Glean has evolved into the leading Work AI platform, integrating enterprise-grade search capabilities, an AI assistant, and robust application- and agent-building features to revolutionize the way employees work.About the Role:As a key member of our Forward Deployed Engineering Team, you will collaborate directly with our clients to design transformative AI solutions that tackle their most pressing business challenges. Working closely with our Go-to-Market, Product, and Engineering teams, you will combine technical expertise with a deep understanding of enterprise AI systems and client engagement skills to architect and deploy production platforms that deliver tangible business outcomes. You will oversee the complete engagement process—from the initial discovery and technical planning stages to solution architecture, development, and final production launch.

Join Us as a Founding Software EngineerWhy Choose Zania?At Zania, we recognize that businesses invest millions in Governance, Risk, and Compliance (GRC), a vital yet challenging aspect of operations. The market has long been hindered by outdated systems with low customer satisfaction, making it prime for innovation.We are pioneering agentic AI for GRC to address this significant challenge. Our growth trajectory is exceptional as we develop intelligent agents that streamline intricate risk and compliance processes. Here are compelling reasons to become part of our team:Prestigious Clients: We serve renowned enterprises, including FAANG and Big 4 companies.Strong Financial Backing: Supported by a prominent Tier 1 venture capital fund, we have the resources to build a lasting company.Exceptional Team: Our talent pool includes AI and Security leaders from top firms such as Airbnb, Microsoft, and Deloitte.Innovative Technology: Work at the cutting-edge of applied AI, creating the next generation of compliance systems.Rapid Growth: We have experienced 10x ARR growth in the past year and are expanding swiftly.Attractive Compensation: We offer competitive salaries and equity options.Your Role:As a Software Engineer, you will play a pivotal role in our engineering team, focusing on backend systems that support our core product and AI platform. This role is ideal for engineers who excel in solving complex challenges at scale, with full-stack experience being a valuable asset. You will design, build, and implement critical infrastructures and services, managing everything from large-scale data retrieval to executing sophisticated AI workflows. This is a rare chance to confront some of the most demanding computing challenges while ensuring high levels of security and reliability.

AbilityPath, a non-profit in Palo Alto, CA, supports individuals with intellectual and developmental disabilities through a range of lifelong services. The organization values acceptance, respect, and inclusion, and maintains a strong commitment to diversity, equity, and inclusion. More details about their approach can be found on their diversity, equity, and inclusion page. Role overview The Individualized Support Specialist leads group learning activities for adults with developmental and intellectual disabilities. This role blends site-based and community-integrated experiences, including in-person, virtual, and community settings. The focus is on helping participants develop skills and pursue meaningful, independent lives. What you will do Personalized participant support: Offer one-on-one guidance, encourage community participation, foster social connections, and support skill-building across different environments. Daily living assistance: Assist participants with daily tasks to promote independence and support their overall well-being. Compensation and schedule Pay: $26-$28 per hour, depending on education and experience Schedule: Full-time, 6.5-hour shifts available between 8 AM and 5 PM Employee benefits 4 weeks of paid time off (PTO) 10 paid holidays per year Medical, dental, and vision insurance starting on the first day 401(k) plan with employer matching Performance bonuses Educational reimbursement for professional development Mileage reimbursement

Role overview syncreonconsulting is hiring an EndPoint Engineer in Palo Alto to manage macOS and iOS devices. The primary focus is supporting and growing the company's endpoint management using Jamf Pro. What you will do Deploy and configure macOS and iOS devices for staff throughout the organization. Troubleshoot and resolve device issues to support users. Manage device inventory, policies, and updates through Jamf Pro. Ensure company devices integrate with internal systems and maintain a consistent user experience.

genbio is looking for an IT Support Specialist to join the team in Palo Alto, CA. The focus of this role is to assist staff with technical issues and help maintain the reliability of IT systems in the office. Key responsibilities Offer onsite technical support to employees Troubleshoot and resolve both hardware and software problems Work to keep IT systems operating reliably Location This position is based at genbio's Palo Alto, CA office.

Hippocratic AI seeks an AI Customer Engineer based in Palo Alto. This position centers on helping clients use advanced AI technologies and making sure their experience meets high standards. Role overview The AI Customer Engineer works directly with customers to support their needs and ensure the successful use of AI-powered solutions. Each project involves adapting technology to fit specific client requirements. What you will do Support clients by addressing questions and technical challenges related to AI solutions Collaborate with teams to tailor AI tools for each customer’s needs Work to improve the overall client experience with Hippocratic AI’s offerings Location This role is based in Palo Alto.

Position: Senior AdministratorLocation: Palo Alto, CADuration: 6+ MonthsWe are seeking a highly organized and proactive Senior Administrator to provide comprehensive administrative support to our Data Platform Leadership Team, including 1 Senior Vice President, 2 Vice Presidents, and 2 Senior Directors. Your role will involve managing the dynamic schedules and priorities of our executives, coordinating meetings, and supporting various leadership initiatives.Key Responsibilities:Independently manage the daily workflow for executives, handling all aspects of their calendars, scheduling meetings, video conferences, and organizing weekly and monthly team meetings.Provide administrative support for additional team members including Architects, Technical Program Managers, and Managers within the Data Platform.Efficiently handle complex and frequently changing business calendars utilizing Outlook.Juggle multiple tasks and projects simultaneously while meeting tight deadlines.Assist with ad hoc projects such as arranging catering for meetings, reserving conference rooms, managing video conferencing logistics, ordering supplies, and organizing post-COVID offsite events.Coordinate group events and functions for the Data Platform team and other internal teams.Manage travel arrangements including booking flights and accommodations, reconciling expenses, preparing visa documentation for international travel, and arranging transportation.Qualifications:Expert proficiency with Outlook, Microsoft Teams, and Skype.Strong ability to prioritize tasks and ensure deadlines are consistently met.Experience in fast-paced environments, particularly in tech or start-ups with over 300 employees.Exceptional verbal and written communication skills, demonstrating professionalism and discretion.Proven ability to coordinate and manage group events effectively.Preferred Skills:Familiarity with Photoshop is a plus.