Internship/Alternance - CIAM: Securing Customer Data while Enhancing User Experience

ContextThe cybersecurity practice at Wavestone assists clients in implementing their Digital Identity transformation projects. Identity management is a crucial pillar in mastering cyber risks and a key element in executing a successful Zero Trust strategy.Customer Identity & Access Management (CIAM) pertains to managing identities and access for users, wheth…

About Skello At Skello, we are pioneering the leading HR solution designed to plan and manage field teams effectively. Across Europe, field teams make up 50% of the workforce, yet only 20% of digital solutions cater specifically to their needs. Skello was created to bridge this gap: a collaborative and intuitive platform that simplifies the daily tasks of managers and employees by optimizing and automating key processes.We prioritize field teams in everything we do. With intelligent tools like our Skello Assistant and smart planner, we directly address their unique requirements.Our ambition is straightforward: to become the go-to HR solution for all field teams across Europe.Skello by the Numbers• 7 key sectors• 25,000 businesses trust Skello today.• 600,000 employees utilize Skello daily.• The Skello team comprises over 400 employees.• 3 European hubs: Paris, Lille, and Barcelona.Our Company CultureWe recognize that to fulfill our mission, we must embody our values daily (SHIFT). Set the bar higher every day Support one another Envision tomorrow, start today Prioritize customers Take work seriously, not ourselvesFocus on the Billing TeamYou will join the Billing team within the Operations department, responsible for invoices, credits, collections, reimbursements, and recoveries. As a key contact, you will be at the heart of post-sale customer relationships, constantly interacting with Skello's sales, customer experience, and marketing teams. Your role will have a direct and visible impact on our clients' satisfaction and the efficiency of our operations.Your Role at Skello Your primary objective will be to serve as the billing reference for our clients and internal teams. You will tangibly contribute to enhancing customer experience by swiftly and accurately resolving billing issues while participating in the optimization of our processes.

Dataiku serves as the Platform for AI Success, acting as the enterprise orchestration layer for developing, launching, and overseeing AI solutions. Our unified environment enables teams to design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control required by modern enterprises. Dataiku integrates with various data platforms, cloud infrastructures, and AI services, connecting a comprehensive enterprise AI stack to empower organizations to implement AI across diverse vendor ecosystems with centralized governance.The world’s foremost companies trust Dataiku to turn AI into a genuine business performance engine that delivers measurable value. Discover more by visiting the Dataiku blog, LinkedIn, X, and YouTube.We are looking for a passionate Senior User Experience Designer - Manager to join our dynamic product team of developers and designers focused on enhancing our Data Science Platform. This leadership role emphasizes user research, experience design, usability, and interaction design. The Sr UX Designer - Manager will collaborate closely with Product and Development teams in Paris to gather business requirements, conduct thorough research, and establish best practices for designing and refining our platform and its features for users. You will drive innovation throughout the product development lifecycle by delivering engaging presentations—both written and visual—on your findings.Your contributions will significantly influence Dataiku’s model and agent-related interfaces, prioritizing governance, monitoring, and operational efficiency. You will oversee user experiences for operatives managing, reviewing, and monitoring models and agents in production while managing two designers responsible for these existing experiences.Dataiku’s ambition is to be the most user-friendly Data Science platform catering to both citizen data scientists and advanced analytics needs. At Dataiku, you will collaborate with a unique team comprising Data Scientists, Developers, UX Designers, UX Researchers, and Product Managers. This role grants you the opportunity to engage comprehensively with the elements necessary to create professional software that is both effective and user-centric.

Join Scaleway as a User Experience Writer and play a crucial role in shaping the voice of our products. In this dynamic position, you will collaborate closely with designers, product managers, and developers to create clear, engaging, and user-friendly content that enhances the user experience across our platforms.

Join SIA as a Marketing, Sales & Customer Experience Consultant Intern! This is a unique opportunity to gain hands-on experience in a dynamic environment, where your contributions will directly impact our clients' success. You will work closely with experienced professionals, assisting in the development and execution of marketing strategies, sales initiatives, and customer experience improvements.

Join Wavestone as an intern or apprentice and play a crucial role in revolutionizing customer experience through cutting-edge digital technologies. You will collaborate with our sales teams to implement innovative strategies that enhance operational efficiency and improve customer satisfaction.

About UsHarmattan AI is a pioneering defense technology company focused on creating autonomous and scalable defense systems. Following our successful $200 million Series B funding round, which has elevated our valuation to $1.4 billion, we are actively growing our teams and enhancing our capabilities to deliver critical systems for allied forces.Our operations are driven by a commitment to impactful technology, excellence, ambitious objectives, and tackling complex technical challenges. We thrive in a fast-paced environment where rigor, ownership, and effective execution are paramount.About the RoleAs a UX Product Designer, you will play a vital role in representing the operator's perspective throughout the development of our Command Control platform. You will lead user research, prototyping, and interface design for real-time mission and telemetry systems, shaping how defense operators engage with autonomous systems and ensuring usability under pressure.ResponsibilitiesUser Research & DesignConduct interviews and usability studies with operators to identify workflows and pain points.Translate mission requirements into wireframes, prototypes, and design systems.Create interaction models designed for high-stress operational environments.Design Systems & DeliveryDevelop and maintain scalable Figma component libraries.Ensure visual consistency and accessibility across desktop and tablet interfaces.Collaborate with Frontend Engineering to validate usability and fidelity.Cross-Functional CollaborationWork closely with Product and Engineering teams to align on MVP scope and roadmap.Promote an operator-first perspective in all design decisions.

About the Role nexton is looking for a User Experience Designer (H/F) based in Paris. This position focuses on shaping clear, engaging experiences for our products. The User Experience Designer works with teams across disciplines to gather insights about user needs and turn them into practical design solutions. What You Will Do Design user interfaces and flows that make our products easier and more enjoyable to use Work closely with colleagues from different teams to understand project goals and user requirements Translate research and feedback into thoughtful design choices that improve user satisfaction Location This role is based in Paris.

Join metromakro as a Customer Relations Officer in our alternating training program! This unique opportunity allows you to gain hands-on experience in customer service while pursuing your professional development. You will engage with clients, address their inquiries, and ensure a high level of satisfaction.We are seeking enthusiastic individuals ready to learn and grow within our dynamic team. If you have a passion for customer relations and are eager to contribute to our mission, we want to hear from you!

Join SMCP as a Client Experience & Omnichannel Assistant in a dynamic alternance position! In this role, you will assist in enhancing customer satisfaction across various channels, ensuring a seamless shopping experience for our clients. You will be a valuable part of our team, contributing to innovative strategies that combine online and offline customer interactions.

Wavestone’s consulting team in Paris offers an internship focused on digital customer experience for luxury, retail, and hospitality clients. Interns join projects aimed at helping well-known brands enhance customer engagement using digital strategies. Role overview Collaborate with experienced consultants on assignments involving luxury and retail brands Assist in designing and delivering digital solutions that influence customer journeys Build practical knowledge of current trends and approaches in digital customer experience Contribute analysis and ideas to support project outcomes Learning and development See firsthand how digital innovation is changing the luxury, retail, and hospitality sectors Develop consulting techniques and project management abilities Gain perspective on client expectations and evolving market trends in premium industries

Join our dynamic team at Talan as an IAM, PAM, CIAM, and Entra ID Consultant. In this pivotal role, you will leverage your expertise in Identity and Access Management to deliver innovative solutions that enhance security and efficiency for our clients. You will be responsible for developing strategies and implementing IAM frameworks that align with industry standards and best practices.Your analytical skills will be vital as you assess and troubleshoot IAM systems, ensuring optimal performance and security compliance. Collaborate with cross-functional teams to design and deploy PAM and CIAM solutions that meet complex business requirements.At Talan, we value creativity and initiative, providing a supportive environment where your contributions are recognized. If you are passionate about technology and want to make a significant impact, apply now!

Join our team at Skello as a Data Analyst Intern! In this dynamic role, you will collaborate with various departments to analyze data, create reports, and provide actionable insights to guide our strategic decisions. This internship offers a fantastic opportunity to gain hands-on experience in data analysis within a fast-paced environment.

Join Wavestone as we explore the pivotal factors that enhance the role of UX Design within organizations. This position offers a unique opportunity to contribute to the transformation of user experience strategies at a leading consulting firm.

Join Backmarket as a Senior User Researcher specializing in Customer Journey. In this role, you will lead initiatives to understand user needs, behaviors, and experiences, driving insights that enhance our platform and services. You will collaborate with cross-functional teams to ensure our users' voices are central to our product development process.

Join Wavestone, a leading consulting firm, to delve into the pivotal accelerators that can elevate the role of UX Design within organizations. We are seeking innovative thinkers who are passionate about user experience and eager to drive change in the corporate landscape. This position offers a unique opportunity to influence the integration of UX principles into business strategies, enhancing overall customer satisfaction and engagement.

Join our dynamic team at Nagarro as an Intern Consultant specializing in SAP Customer Experience (CX) solutions. In this role, you will have the opportunity to work closely with our engineering team, gaining hands-on experience in delivering innovative solutions that enhance customer interactions and drive business success.As an intern, you will be involved in various aspects of the consulting process, collaborating with clients to understand their needs and assisting in the implementation of SAP CX solutions. This is an excellent opportunity to kickstart your career in consulting and technology, while contributing to impactful projects.

At Shift Technology, we are at the forefront of transforming the insurance landscape with our leading AI platform, which harmoniously integrates generative, agentic, and predictive AI. Our solutions enhance underwriting, claims handling, and fraud detection, significantly improving operational efficiency and delivering exceptional customer experiences. Our technology is trusted by some of the world's top insurers, empowering them to harness AI effectively and at scale.Our company culture thrives on innovation, trust, and a passion for reshaping the insurance industry through our advanced SaaS platform. With a diverse team from over 50 countries, we are collaboratively crafting the future of insurance. The Data Science Team:The Data Science team tackles a wide range of innovative projects. We play a crucial role in defining and developing our product offerings in areas like fraud detection, anti-money laundering, and claims automation. Our team boasts a robust mix of technical expertise in data science, data engineering, coding, and business acumen, alongside strong client engagement abilities. We work with various data types, including structured data, free text, documents, and images.Your Key Responsibilities Include‍:Establishing and deploying data processing pipelines, including data reception (batch or real-time), data cleansing, information extraction, and calibration of fraud detection models.Collaborating with clients to capture their requirements and integrating their feedback to enhance our solutions.Conducting research and development to foster product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).Assisting the sales team by participating in client demonstrations.Collaborating on the entire Data Science product lifecycle, understanding the connections between sales, legal, product, and engineering to deliver AI solutions to clients.

Eurofins Scientific is seeking an AI Engineer & Data Scientist intern to join the team in Paris. This internship offers the chance to contribute to projects that use artificial intelligence and data science to address challenges across multiple sectors. What you will do Work alongside experienced professionals on real-world assignments Participate in data collection and preparation Support the development of machine learning models Help implement analytical solutions for ongoing projects Learning opportunities Gain hands-on experience in data analysis and AI applications Collaborate with a multidisciplinary team Develop practical skills in model development and deployment This role is based in Paris and focuses on practical work in artificial intelligence and data science within a collaborative environment.

Join our dynamic team at Wavestone, where we leverage cutting-edge technology and artificial intelligence to revolutionize the guest experience. As a pivotal member of our organization, you will have the opportunity to lead innovative projects that enhance customer satisfaction and operational efficiency.This role is perfect for tech-savvy professionals who are passionate about using data-driven insights and advanced solutions to create memorable experiences for guests. You will collaborate with cross-functional teams to develop and implement strategies that harness the power of technology and AI.