N3 Technician at Scaleway | Paris

Join Scaleway as an N3 Technician, where your skills will play a crucial role in our dynamic team. You will be responsible for providing high-level technical support, ensuring optimal performance of our systems, and contributing to innovative solutions that drive our company's success.

Scaleway has provided secure and sustainable infrastructure since 1999. The company began with dedicated servers under the Dedibox brand, then expanded into cloud computing in 2015. Today, Scaleway is recognized as a European cloud provider. With support from the Iliad Group and €3 billion invested in building a sovereign AI alternative, Scaleway is positioned to address growing needs in artificial intelligence. The company’s work is shaped by three core values: simplicity, flexibility, and technical expertise. Scaleway serves a broad range of clients, including large enterprises like France Télévisions and Hachette Livre, startups such as Photoroom and Biolevate, and public organizations including the City of Copenhagen. Location This Software Engineer position is based in Paris. Scaleway also maintains offices in Lille, Toulouse, Rennes, Rouen, Bordeaux, and Lyon.

Join our dynamic team at Scaleway as a Software Engineer specializing in Symfony! In this role, you will be responsible for developing and maintaining robust web applications using the Symfony framework. Collaborate with cross-functional teams to design, develop, and implement new features while ensuring optimal performance and security.

Role overview Scaleway is looking for a Site Reliability Engineer (SRE) focused on Compute services in Paris. This role centers on maintaining the reliability, performance, and scalability of our cloud infrastructure. The SRE will play a key part in supporting our customers and improving how we run and operate our systems.

Join Scaleway as a Customer Success Manager in Paris and play a pivotal role in shaping the future of sovereign cloud solutions! Since our inception in 1999, we have been committed to creating secure, sustainable infrastructures that empower ambitious companies. Transitioning to cloud computing in 2015, we have maintained our dedication to simplicity, flexibility, and technical excellence, emerging as a leading player in Europe's cloud sector. Now, as we expand our offerings to include cutting-edge AI solutions, supported by a €3 billion investment from the Iliad Group, we are looking for a passionate Customer Success Manager to enhance customer satisfaction and drive revenue growth. Your mission will involve maximizing client retention and identifying upsell opportunities to foster long-term strategic relationships with our diverse clientele, including renowned corporations and innovative startups.

Join Scaleway as a Partner Marketing Intern and immerse yourself in the dynamic world of cloud services. In this role, you will collaborate with our marketing team to develop and execute innovative campaigns that enhance our partner relationships and drive growth. You will gain hands-on experience in digital marketing strategies, content creation, and performance analysis.

Join Scaleway as a Senior Technical Writer and play a pivotal role in shaping our documentation and communication strategies. You will be responsible for crafting clear and concise technical documentation that enhances user understanding and engagement. Collaborate with our engineering teams to translate complex technical concepts into user-friendly content, ensuring that our documentation meets the highest standards.In this role, you will also be expected to stay up-to-date with industry trends and best practices in technical writing, continuously improving our documentation processes.

Join Scaleway as an IT Legal Intern and immerse yourself in the dynamic world of technology law. As part of our innovative team in Paris, you will assist in navigating the complex legal landscape surrounding IT services and digital solutions. This internship offers a unique opportunity to gain hands-on experience and develop your skills in a fast-paced environment.

Join Scaleway, a pioneering cloud service provider, as a Software Engineer - Compute. In this dynamic role, you will collaborate with a talented team to design, develop, and maintain cutting-edge computing solutions that empower our global customer base. Your expertise will contribute to innovative projects that push the boundaries of technology and enhance our offerings.

Scaleway is looking for a Customer Success Management Intern to join the team in Paris. This role supports the Customer Success Management (CSM) group, which focuses on building strong relationships with clients and improving the processes that help customers thrive. Role overview The CSM team at Scaleway consists of 13 professionals who collaborate closely in an international environment. The group values cooperation and diversity, working together to understand both the business and technical needs of clients. Team members handle customer follow-ups and often partner with other departments on projects that span the company. What you will do Organize, prepare, and participate in customer meetings alongside CSMs, with a particular focus on startups. Write meeting summaries and clearly document follow-up actions. Take part in cross-functional projects aimed at improving CSM processes and tools. Analyze customer feedback and contribute to better customer data quality. Assist the team in using CSM tools and dashboards to monitor customer activity. Location This internship is based in Paris, at Scaleway's main office.

Join Scaleway as a Sales Administration Assistant and contribute to the seamless operations of our growing team. In this role, you will ensure the efficient and precise processing of administrative, billing, and financial requests, which are essential for securing revenue streams and delivering exceptional service to our key accounts and internal teams. Collaborate in a dynamic, international environment with a focus on continuous improvement and automation initiatives. Your efforts will help us maintain a high level of service while supporting our ambitious growth in the cloud computing sector.

Join our innovative team at Scaleway as a Software Engineer focusing on Network Products Core. In this role, you will develop and enhance cutting-edge network solutions that empower our cloud infrastructure. You will collaborate with cross-functional teams to design, implement, and optimize network functionalities, ensuring high availability and performance.

Join Scaleway, a leading cloud service provider, as a Software Engineer specializing in Hardware Development. In this role, you will be instrumental in designing and implementing innovative hardware solutions that power our cloud infrastructure. Collaborate with a dynamic team of engineers to develop cutting-edge technologies that enhance our service offerings and meet the demands of our growing customer base.

Role overview Scaleway is hiring a Mail Deliverability Manager based in Paris. This position oversees the performance and reliability of the company’s email communications. The focus is on ensuring emails consistently reach users, which directly affects engagement and satisfaction. What you will do Analyze and monitor email delivery metrics to spot trends and detect issues Optimize internal processes to boost deliverability rates and minimize risks Collaborate with teams throughout Scaleway to put deliverability strategies into action Maintain compliance with industry standards and regulations for all email practices

Join Scaleway as a Hardware Enablement Engineer specializing in Linux and Firmware. In this role, you will work closely with our engineering team to develop and optimize hardware solutions that drive our innovative cloud services. You will have the opportunity to collaborate on exciting projects, pushing the boundaries of what is possible in cloud technology.

Join Scaleway as a User Experience Writer and play a crucial role in shaping the voice of our products. In this dynamic position, you will collaborate closely with designers, product managers, and developers to create clear, engaging, and user-friendly content that enhances the user experience across our platforms.

Join Scaleway as a Product Manager for our Network Core team, where you will play a pivotal role in shaping the future of our networking solutions. In this dynamic position, you will collaborate with cross-functional teams to define product strategies, gather requirements, and deliver innovative network products that exceed customer expectations.Your responsibilities will include conducting market research, analyzing user feedback, and prioritizing product features to enhance the Scaleway experience. You will be the key liaison between engineering, marketing, and sales teams to ensure a seamless product lifecycle.

Join Scaleway as the Head of AI, where you will lead our Engineering Leadership Team to innovate and elevate our artificial intelligence initiatives. This pivotal role demands a visionary leader capable of driving strategic AI projects that align with our commitment to cutting-edge technology and excellence. As part of a dynamic team, you will have the opportunity to shape AI solutions that impact our product offerings and our clients' success.

Join Scaleway's dynamic Operations & Hardware team as a Software Engineer or Firmware Engineer. You will play a pivotal role in designing, developing, and optimizing software solutions for cutting-edge hardware systems. Collaborate with a passionate team to drive innovation and enhance the performance of our products.

OUR STORY: Join Scaleway and help shape the sovereign cloud of the future!Since 1999, we have been designing secure and sustainable infrastructures aimed at empowering the most ambitious companies.Historically recognized for our dedicated servers (Dedibox), we transitioned strategically to cloud computing in 2015. Upholding our principles of simplicity, flexibility, and technical excellence, we have emerged as a leading player in Europe within this sector.As the demand for artificial intelligence surges, we have intensified our commitment, supported by the Iliad Group, which is investing €3 billion to develop a robust, sovereign AI alternative to the American and Asian tech giants.Every day, through our rapidly expanding portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customers across both the private and public sectors—from corporations like France Télévisions and Hachette Livre to fast-growing startups such as Photoroom and Biolevate, as well as institutions like the City of Copenhagen. Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux, and Lyon.WHY WE NEED YOU? Our growth necessitates the fortification of our Storage Tribe, which leads the engineering department responsible for our foundational storage products.Your mission will be to define a comprehensive technological vision and orchestrate the engineering strategy to ensure the performance, SLAs, and scalability of our distributed storage systems while managing a team of engineering managers and technical experts. YOUR FUTURE TEAM We operate in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, facilitates the realization of new projects daily, advancing our collective ambitions. You will be part of a team ranging from 30 to 50 people. The Storage Tribe builds and maintains the critical infrastructure that supports our customers' data requirements at a massive scale. Managing hundreds of petabytes of data, the team creates in-house object and block storage platforms utilizing technologies such as Ceph and distributed encoding. The team is organized into squads led by Engineering Managers and Tech Leads, focusing on low-level development, SRE, and production stability.Manager information: You will report directly to the Director of Engineering.