Senior Client Implementation Lead

Join our dynamic team at kraken123 as a Senior Client Implementation Lead. In this pivotal role, you will spearhead the successful implementation of client projects, ensuring top-notch service delivery and client satisfaction. You will collaborate closely with various teams to develop solutions that meet our clients' needs while adhering to project timelines…

Join Our Dynamic Implementation TeamBecome a vital part of our Implementation team, alongside Luisa, Emma, Nadia, Rafik, Britt, and Paul-Louis, our COO. At Maki, you will collaborate closely with a passionate team dedicated to ensuring our clients maximize their experience with our solutions.The Implementation Team is focused on onboarding new clients. Our aim is to empower them to utilize Maki to its fullest potential and guarantee their satisfaction while delivering on our promises. This role involves significant large-scale project and change management, working hand-in-hand with enterprise clients.Your MissionAs an Implementation Intern, you will assist our Implementation Managers in various operational tasks and contribute actively to client projects. Your role will encompass multiple facets of the customer journey.Your Key Responsibilities:Client Implementation Support: Assist clients in defining their candidate journeys, monitoring the impact, and ensuring a smooth onboarding process.Client Relationship Management: Engage in regular, structured communication with clients to ensure they derive maximum value from Maki.Feedback Analysis: Gather, organize, and relay client feedback to our Product, Engineering, and Sales teams to foster continuous improvements.Process Optimization: Create and enhance essential processes for effectively monitoring customer interactions using ClickUp, our internal tool for Implementation and Success.Strategic Project Contribution: Participate in initiatives supporting large-scale projects and change management for our enterprise clients.Together, we will define your priorities to ensure a rich and customized learning experience. As one of Maki's early employees, you will have the unique opportunity to influence the future of our team. We deeply value ownership in our processes and products, believing that our success is largely attributed to our team.

Join us in leveraging technology to create a significant positive impact on the planet!Kraken is at the forefront of pioneering advancements in the energy sector.We are a cutting-edge technology firm committed to establishing a smart and sustainable energy ecosystem. Our initiatives range from optimizing renewable energy production to enhancing grid intelligence and empowering utilities to deliver exceptional customer experiences. Our innovative energy operating system is revolutionizing the global energy landscape for the benefit of all.This is an exhilarating time to be in the energy sector. Join us in making a tangible difference in shaping a sustainable future.As a member of the Kraken Customer team,Our mission is to create the most advanced, AI-driven platform for energy management. We focus on optimizing resources and delivering outstanding customer experiences through our sophisticated Customer Information Systems (CIS), billing solutions, meter data management, CRM, and AI-enhanced communications, thereby leading the next wave of innovation in the energy field.Our vision for future energy transcends current paradigms, prompting us to proactively build a better tomorrow.For over four years, we have been licensing Kraken, transforming organizations by migrating their customer bases to our platform and revolutionizing their operational frameworks. Our team has consistently been at the forefront of leading migrations, setting new benchmarks for business transformation.As a Senior Client Delivery Lead, you will be integral to our client delivery team, providing support to European clients as they navigate their technological transformation journeys and manage long-term migration projects.In this role, you will oversee a technology domain (billing, finance, communications, etc.) for our client projects, whether transitioning to the Kraken platform or addressing ongoing technological needs. Collaboration with both Kraken’s technology and operational teams, as well as clients, is essential to achieve successful outcomes for their projects and business objectives.

Role Overview Lightspeed Commerce is hiring a Bilingual Team Lead, Implementation in Paris. This position guides a team responsible for delivering solutions to clients, with a focus on both French and English communication. The Team Lead ensures projects run smoothly from start to finish and helps the team respond to client needs. What You Will Do Lead and support an implementation team throughout project lifecycles Communicate with clients and colleagues in both French and English Address client requirements and questions as projects progress Encourage teamwork and a collaborative atmosphere Location This role is based in Paris, France.

Join us in leveraging technology to make a significant impact towards a greener planet!Kraken is at the forefront of some of the most pioneering advancements in the energy sector.As a technology-driven company, we are dedicated to developing a smart and sustainable energy ecosystem. Our initiatives range from optimizing renewable energy generation to enhancing grid intelligence and empowering utility companies to deliver exceptional customer experiences. Our energy operating system is revolutionizing the industry globally, reaping benefits for all.The energy landscape is experiencing a significant transformation, and now is the perfect moment to contribute to a more sustainable future.KrakenFlexWe are strategically positioning ourselves at the center of this rapid change within the energy sector, which is undergoing its most substantial transformation since industrialization.Our goal is to become the leading global provider of solutions that help customers unlock £30 billion in value annually from distributed energy resources (DERs). We are establishing a Software as a Service (SaaS) model with a global market potential of £2.4 billion per year, by digitally connecting numerous DERs with energy markets.Having already secured a market-leading position, KrakenFlex is recognized as a thought leader and innovator in the energy sector.Our residential flexibility product, Smartflex, stands out as the leading virtual power plant for energy retailers worldwide. Currently, we manage and optimize over 300,000 electric vehicles, home batteries, and smart heating devices for our clients. Join us in making a meaningful impact for a brighter, sustainable future.About the RoleFor over five years, we have been licensing Kraken, transforming businesses by not only migrating their customer base to our Kraken platform but also by innovating their operational models and workflows.

Join us in leveraging technology to create a significant positive impact on the planet! Kraken Technology is at the forefront of innovative advancements in the energy sector. Our mission is to develop a smart, sustainable energy ecosystem. By optimizing renewable energy production, enhancing grid intelligence, and empowering utilities to deliver outstanding customer experiences, our energy management platform is transforming the global energy landscape. Now is an exciting era for energy. Help us shape a sustainable future! As part of the Kraken Customer team, we build an AI-driven, innovative energy management platform. Our solutions optimize resources and deliver exceptional customer experiences through advanced Customer Information Systems (CIS), billing solutions, meter data management, CRM, and AI communications. Kraken is leading the next wave of energy innovation. We believe that the future of energy will be drastically different from today. It’s essential to think ahead and actively construct that future. For over four years, we have licensed Kraken, revolutionizing businesses by transitioning their customer bases to our platform and redefining operational models. Our team leads the charge in industry migrations, establishing new benchmarks for business transformation. As a Client Delivery Lead, you will be part of the client delivery team, assisting European clients in their technology transformation journeys and overseeing long-term migration projects. You will take direct responsibility for managing a technology domain (such as billing, finance, or communications) for our client projects, whether migrating to the Kraken platform or addressing long-term technology needs. Collaborate closely with both Kraken’s technology and operational teams, as well as clients, to deliver successful outcomes for their projects.

Role Overview kraken123 is looking for a Client Delivery Lead focused on the Energy and Utilities sector in Paris. This role centers on managing project delivery, supporting client satisfaction, and building productive relationships with key stakeholders. What You Will Do Oversee the delivery of projects from planning through completion Maintain strong connections with clients and stakeholders Support the team in providing solutions that align with client goals Location Paris

Join Our Team at MakiPeople At MakiPeople, we're tackling one of the most significant challenges in human resources: recruitment.In 2024, we achieved a remarkable 300% growth, transforming the hiring processes for industry giants such as H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, and Clarins, resulting in an impressive 80% automation of screening and interviews, three times faster time-to-hire, and a 20% reduction in turnover.As we enter 2025, we are excited to announce our successful $28.6M Series A funding to revolutionize the HR landscape with our conversational AI agents.Led by Blossom Capital and supported by DST Global, along with existing investors Frst, GFC, and Picus Capital, this investment will accelerate our geographical expansion and product development.Our mission is to empower human resources with advanced capabilities, merging human creativity with AI-driven intelligence for the future.Our agents are designed to not just assist but to take charge, allowing teams to concentrate on strategic initiatives, fostering creativity, and creating meaningful organizational impact.To achieve these goals, we are looking to expand our Customer Implementation team. In this role, you will be crucial in ensuring our clients enjoy a smooth setup and an impactful initiation with our platform, working alongside a committed team dedicated to delivering exceptional implementation experiences.This is the perfect time to join us. You will witness the direct results of your efforts, help shape the future of recruitment, and guarantee that both our clients and candidates have the utmost experience with MakiPeople.We are genuinely grateful that you are considering a position with us at MakiPeople, and we hope this opportunity motivates you to apply We eagerly anticipate meeting you

Adzuna is on the lookout for an experienced Customer Success Lead (Responsable Succès Client) to spearhead the development and expansion of our major client portfolio in France. This is an exciting opportunity to elevate our operations by delivering top-notch account management and driving revenue growth from a vital client base that leverages our employment advertising solutions across social media and sponsored listings.You will be part of a growing team of 7, collaborating closely with our sales, operations, and marketing teams. Reporting directly to the Head of Sales based in the UK, you will also oversee a Customer Success Manager within our French team. Your wealth of experience will greatly benefit our sales team, but more importantly, your daily passion and dedication will be crucial. You will strive for excellence, explore innovative approaches, inspire and engage those around you, and take ownership of the overall success of the company while feeling proud of your contribution.What’s in it for you?Adzuna is a profitable scale-up committed to making a real impact in the global job market by harnessing the power of technology and artificial intelligence to connect individuals with fulfilling job opportunities. We are at a pivotal moment in our journey, making this an exciting time to join us.Here, you will act like an owner, be a team player, and make a difference. This is your chance to work alongside a brilliant team led by experienced management and passionate founders. You will have the opportunity to take charge of your growth and contribute to the company's overall mission.

Position Overview:The Senior Client Relationship Manager is accountable for the management and expansion of a strategic portfolio of high-value corporate clients, including major enterprises and key accounts with complex international cash flows and significant foreign exchange (FX) exposure.

About WPP MediaWPP is a trusted partner in driving growth for the world's premier brands. Our combination of exceptional talent, reliable data, and strategic partnerships—powered by our innovative marketing platform, WPP Open—enables clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media serves as WPP's AI-driven media operating unit, uniting media, data, and partnerships to deliver scalable creative personalization. Through WPP Open and our Open Intelligence framework, clients gain clarity on where, how, and why their media investments are effective.To learn more, please visit wppmedia.com. For clarity and accessibility, we have opted not to use inclusive writing in our communications. WPP Media is firmly committed to diversity: we value inclusion and equality, considering all candidates regardless of gender identity, ethnicity, or religion. All of our positions are also open to individuals with disabilities.

AMI is on the lookout for a new ambassador / Senior Client Advisor for our boutique located at Place des Victoires, with a start date in June 2026.Under the guidance of the boutique manager, you will strive to increase sales and foster client loyalty through the following responsibilities:CLIENT RELATIONSHIPYour role involves sharing the AMI universe with our clients by providing a unique sales experience.- Greet clients warmly in the boutique, embodying the spirit of AMI: approachable, smiling, and always cheerful.- Listen attentively and identify the needs of our clients using your keen listening skills.- Advise by presenting a relevant selection and complementary products thanks to your fashion knowledge and unique personality.- Assist clients during fittings and take alteration measurements if necessary.- Cultivate client loyalty by building trust and introducing new clients to the brand.STOCK MANAGEMENT- Monitor and manage stock (receiving goods, integrating receipts digitally, conducting cycle counts, requesting replenishments, and transfers…)VISUAL MERCHANDISING- Ensure the boutique is well-maintained overall: product displays, cleanliness, upkeep of premises, and organization.- Actively participate in product placements and visual merchandising rotations.

At Anaplan, we pride ourselves on being a team of innovators dedicated to enhancing business decision-making through our state-of-the-art AI-driven scenario planning and analysis platform. Our mission is to empower our customers to surpass their competition and thrive in the market.What connects Anaplanners across various teams and geographical locations is our shared commitment to our clients' success and our Winning Culture.Our clientele includes some of the most recognized names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global companies that rely on our premier platform.Our Winning Culture is the driving force behind our teams of innovators. We celebrate diversity in thought and ideas, act as leaders regardless of our titles, strive to achieve ambitious goals, and take joy in celebrating our successes, both large and small.Guided by principles that prioritize strategic leadership, values-driven actions, and disciplined execution, you will find inspiration, connection, growth, and recognition here. Embrace your uniqueness and join us in building the future together!Strategic Consulting Meets Expert Delivery: Lead Anaplan's Largest ImplementationsAre you a consultant with a passion for translating strategy into flawless execution? We are seeking a Solution Implementation Manager to spearhead Anaplan's most intricate and strategic customer projects.This position blends high-level consulting with comprehensive program leadership. You will serve as the senior delivery advisor for our key enterprise accounts, bridging the gap between the customer's strategic objectives and the technical aspects of implementation.In this role, you will not only manage projects but will also act as a trusted partner to C-level executives, guiding them through significant business transformations. Based in our Paris office with flexible working options, you will play a crucial role in defining the success of iconic brands by providing sophisticated, high-impact planning solutions.Your Impact· Act as a strategic advisor for a portfolio of enterprise-level Anaplan deployments, converting complex business challenges into scalable solutions.· Provide guidance to customer executives on governance, change management, project scoping, and long-term value realization.· Cultivate and sustain C-suite relationships, acting as a trusted, non-sales partner dedicated to the customer's success.· Oversee the entire program process, directing internal teams, partner consultants, and customer stakeholders toward successful outcomes.

About Nūmi Nūmi is a pioneering bioproduction platform that utilizes human mammary cells to generate essential ingredients with documented health advantages throughout all life stages. Specifically, we are the first European company dedicated to cultivating breast milk, aiming to deliver human milk components that closely align with optimal infant nutrition!Based in the vibrant center of Paris (Hôpital Cochin, Paris 14th), Nūmi is an early-stage, VC-backed biotech firm, bolstered by esteemed investors and scientific collaborators. Nūmi's Core ValuesPositivity: We foster a culture of positivity, driven by our mission to communicate with enthusiasm and clarity, while consistently focusing on our larger impact. We acknowledge quick victories but remain steadfast in our long-term objectives.Excellence: We believe excellence is rooted in commitment and continuous enhancement. We view challenges as opportunities for growth and strive to deliver superior results through diligence, attention to detail, and integrity, evolving as individuals and a cohesive team. Teamwork and Pedagogy: We understand that collaboration strengthens us. Nūmi encourages knowledge-sharing, constructive feedback, and mutual respect among team members, ensuring collective success. Ambition: We set high aspirations and encourage bold thinking. Nūmi is propelled by innovative ideas and unwavering resolve, always reaching for significant achievements.Position Overview As we delve deeper into regulatory pathways across various jurisdictions, we are in search of a senior leader to oversee quality and regulatory strategies, ensuring that Nūmi’s scientific outputs meet the requisite standards and that our regulatory submissions are executed with accuracy and foresight. This role is critical to Nūmi’s growth and market entry strategy. As we establish a groundbreaking product segment, the development of a robust quality framework and the effective implementation of regulatory strategies are vital to our success. You will convert external regulatory counsel insights into actionable internal quality systems, align cross-functional requirements, and propel dossiers towards submissions in key regions by the conclusion of 2026.As a strategic leader and quality advocate, you will ensure that regulatory and quality practices are not just compliant but optimized for efficiency, consistency, and innovation.

Welcome to Adyen Adyen is a leading financial technology platform that offers a comprehensive suite of payment, data, and financial solutions. Our clients include industry giants such as Meta, Uber, LVMH, Leboncoin, Decathlon, and Qonto. Our mission is to empower ambitious businesses by providing them with the tools they need to succeed. We foster a culture where our team members can thrive and excel in their careers. Our collaborative environment encourages innovative thinking and problem-solving, enabling us to tackle complex technical challenges together. We are proud to be recognized as the Best Place to Work 2025 and the Best Place to Work for Women 2023 in France. Role Overview As an Implementation Engineer at Adyen, you will play a crucial role in the integration of our payment solutions for merchants. You will serve as the primary liaison between our technical teams and merchants, guiding them through the entire integration process, from design and development to testing and launch. Your focus will be on delivering an outstanding merchant experience throughout the project lifecycle. In this position, you will engage in diverse projects involving various payment solutions, including e-commerce platforms, marketplaces, and card issuing programs. Your technical skills and understanding of business needs will be key in ensuring a smooth implementation process while maintaining clear communication with both merchants and internal teams. This role is based in our Paris office, and we seek a candidate who is both consultative and technically adept.

At Brevo, we’re not merely developing a CRM; we are empowering millions of organizations to forge enduring connections with their customers.Our suite of tools—from emails and SMS to WhatsApp, Chat, and Marketing Automation—is designed to be intuitive and robust, scaling effortlessly to meet every business ambition. We provide a comprehensive view of the customer journey, enabling businesses to concentrate on what truly matters: building meaningful connections.As a certified B Corp, we take pride in our purpose-driven growth, upholding high standards of social and environmental responsibility alongside our performance metrics.Currently, over 500,000 businesses across 180 countries—including renowned NGOs like Amnesty International and global brands such as Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, simplify complexities, and achieve outstanding results. Our dependable technology, complemented by 75+ integrations, allows them to create exceptional customer experiences without the usual technological challenges.Recently, we surpassed 200 million ARR and achieved a significant milestone by becoming a Unicorn, supported by robust growth and global expansion—and we’re just getting started!We are seeking a Senior BDR Team Lead to spearhead and scale our outbound pipeline generation efforts across France and the broader European market.In this role, you will blend team leadership with hands-on outbound expertise and an innovative approach to AI-driven prospecting. You will oversee a team of BDRs and will be responsible for structuring and continually enhancing our outbound strategies in these regions.As the landscape of prospecting rapidly evolves, AI tools are becoming essential in how teams research accounts, recognize buying signals, personalize outreach, and prioritize opportunities. We are in search of a candidate who understands that modern outbound strategies are increasingly AI-assisted, where technology manages a substantial portion of operational workflows, while human insight remains vital in crafting pertinent messaging and nurturing significant relationships.

Join our dynamic team at DV Live, where we design and operate interactive platforms for media, including TV and radio. Our platforms are essential for engaging audiences through games, quizzes, voting, dedications, and SMS/voice engagement, especially during peak events.As we embark on a busy roadmap featuring significant refactoring and restructuring projects, we are looking for a dedicated Senior Lead Developer to bolster our DV Live team.This role is primarily hands-on; you will be involved in daily development tasks such as feature delivery, refactoring, and addressing complex issues while serving as a technical reference point for quality assurance, decision-making, and mentoring others. You will collaborate in a multi-team, multi-site environment with strong dependencies involving SMS platforms, telecom operators, and cross-functional teams.We are increasingly incorporating AI into our development workflow (e.g., Cursor, Bolt, vibe coding, and various models). We seek someone who can pragmatically leverage these tools to enhance delivery speed while maintaining high-quality standards.Key Responsibilities:   •    Hands-on development and delivery   •    Implement end-to-end features and actively participate in release cycles.   •    Tackle complex topics: refactoring, performance issues, critical fixes, and tooling.   •    Provide technical leadership   •    Define technical parameters for features (solution design, breakdown, estimates, acceptance criteria).   •    Ensure adherence to standards: code reviews, quality checks, security protocols, and documentation.   •    Mentor developers through best practice sharing.   •    Focus on scalability, reliability, and refactoring   •    Lead and contribute to major refactoring projects (critical flows, SMS engines, performance).   •    Optimize performance and resilience (load spikes, MySQL tuning, application optimization).   •    Coordinate cross-team initiatives (Product, Infrastructure, other DV teams).   •    Overcome dependency-related obstacles and facilitate technical decision-making.   •    AI-assisted development   •    Utilize AI tools for acceleration: assisted generation, refactoring, testing, and documentation.   •    Help structure team practices (guidelines, quality/security safeguards, best practice sharing).Tech Stack / Environment:   •    Backend: PHP - services/APIs (Symfony framework)

Join Us at Back Market!At Back Market, we are committed to making technology reliable, affordable, and superior to new. As a global marketplace for refurbished devices, we aim to reduce our environmental impact by offering trustworthy and cost-effective technology that boasts 92% lower carbon emissions compared to new products. Every purchase from Back Market contributes positively to our planet. Our diverse team, from Customer Care representatives to software engineers, is dedicated to providing consumers with sustainable technology choices. Our mission is clear: to maximize the use of what we already possess.Are you ready to make a difference with us?Our technology department, known as the Bureau of Technology (BoT), is the backbone of Back Market. It includes over 30 innovative product teams focused on developing and managing services that deliver exceptional value to our customers and suppliers. Supported by our Platform group, comprising more than 10 specialized teams, we tackle cross-functional technical challenges to enhance our operational capabilities.We have also established various groups that promote knowledge sharing across different technical domains, such as security, backend, frontend, AI, and mobile. These groups serve as collaborative hubs for professional development, offering abundant learning opportunities and fostering a culture of continuous improvement.The Role of Tech Lead Manager (TLM) at Back MarketThe TLM position was created to ensure our teams can scale efficiently without compromising on technical excellence and providing the mentorship our engineers require to thrive.In smaller teams of fewer than five, traditional management methods may lead to gaps and inequities compared to larger teams. Team leads must balance people management with hands-on technical work to ensure their teams maintain high standards while moving swiftly. The TLM role formalizes this dual responsibility, empowering leaders to guide their teams effectively while making significant technical contributions.What Does Technical Contribution Mean for This Role?Technical contribution encompasses more than just coding. TLMs can contribute through:Code Contributions: Pull requests, bug fixes, feature developmentTechnical Design: Architecture decisions, system design, technical specificationsCode Review: Offering thorough and constructive feedback

Doctolib is seeking a Senior Medical Lead to join the Medical Excellence team in Paris. This role centers on driving medical innovation for AI-powered health solutions, with a focus on supporting healthcare professionals and improving patient outcomes. The Senior Medical Lead will play a central part in shaping the scientific and medical direction of Doctolib’s AI Health Companion, reporting directly to the Chief Medical Officer. Role overview This position oversees the medical and scientific integrity of Doctolib’s patient-facing generalist health companion, especially the AI Health Assistant. The Senior Medical Lead collaborates with product and technology teams to guide the development of software products that meet rigorous medical standards. Key responsibilities Maintain the highest medical standards throughout product development, ensuring scientific and medical quality. Conduct medical value and risk assessments to support the creation of safe, reliable, and high-quality products, including reviewing related specifications. Develop and validate medical features, including evaluating AI model performance for accuracy and quality. Keep medical features and content up to date, ensuring healthcare professionals have access to reliable information. Help define and implement the medical knowledge strategy within the product’s scope. Perform thorough scientific and medical literature reviews to ensure all content and products are grounded in trusted sources. Collaboration and impact In this role, the Senior Medical Lead works closely with cross-functional teams to ensure that Doctolib’s AI-driven solutions are both medically sound and effective. The work directly influences the quality and safety of digital health products used by healthcare professionals and patients.

Join Talan as a Senior Consultant specializing in Client Experience within the banking sector. In this role, you will be instrumental in enhancing client interactions and driving innovative solutions to improve overall satisfaction. You will work closely with stakeholders to analyze current practices, implement strategic initiatives, and foster a culture of continuous improvement.