About the job
Join Datadog as a Product Solutions Architect (CloudPrem)
At Datadog, we are the in-house product specialists dedicated to empowering our global customers. Our technical solutions team plays a pivotal role in driving Datadog’s expansion by educating prospects and ensuring our existing clients achieve success with our products. We leverage our technical and product expertise through engaging demos, insightful presentations, thorough technical evaluations, and ongoing support. As part of a dynamic and growing global team, we collaborate continuously to enhance our skills and knowledge in the field.
The Opportunity:
The CloudPrem product suite signifies a fundamental shift in how organizations handle and analyze logs at scale while adhering to strict data residency, compliance, and cost considerations. As a Product Solutions Architect (PSA), you will partner closely with Datadog’s clients and the CloudPrem product team to design and implement best practices that facilitate the adoption of this hybrid log management solution. This will empower customers to store, search, and analyze vast volumes of logs within their own environments, all while remaining seamlessly integrated with the Datadog platform.
Your Responsibilities:
- Act as the Product Expert for CloudPrem and Observability Pipelines.
- Provide architectural guidance and best practices to large Enterprise clients during their adoption of Datadog services.
- Design and validate production-ready architectures that encompass cloud infrastructure, Kubernetes platforms, and customer-managed environments.
- Identify and implement opportunities to simplify, optimize, and standardize deployment patterns, thereby reducing operational complexity for clients.
- Serve as a Trusted Advisor to Product Management, offering valuable feedback based on field experiences with Support, Partners, and Customers.
- Document repeat customer use cases and develop Reference Architectures, automation patterns, and Implementation Guides for both prospects and customers.
- Create comprehensive training materials, solution briefs, blogs, and documentation for the wider Datadog technical teams, focusing on the latest product features and capabilities.
- Collaborate with various teams within Datadog, including Marketing, Sales, Community, Documentation, and Evangelism, to ensure the success of the Log Management product family.
This role is designed for a proactive professional ready to make a significant impact on our customers' success and the growth of our innovative product offerings.

