Solution Expert at 360learning | Paris, Remote

Join our dynamic Solution Expert team at 360learning, where you will play a pivotal role in assisting our strategic clients during the RUN phase. As a trusted advisor, you will engage with complex use cases, collaborating closely with Sales, Product, and Customer Success teams to analyze advanced client needs, challenge existing setups, and transform requirements into scalable solutions within the 360Learning platform.You will oversee a diverse portfolio of customers throughout their lifecycle, fostering product adoption and delivering customized solutions that extend beyond standard product offerings. These large, strategic accounts have already implemented the platform and possess a strong degree of autonomy. They depend on your technical and functional expertise to steer complex integrations, including APIs, flat files, and third-party tools, redesign platform architecture, conduct solution audits, and provide high-level recommendations to optimize business impact and ensure long-term value.

As the Solution Deployment Manager at 360Learning, you will be an integral part of our Implementation team, dedicated to ensuring a smooth onboarding process for our new customers. In this role, you will collaborate across departments—including Sales, Product, and Customer Success—to thoroughly understand and document client use cases and requirements. Your expertise will be key as you translate these insights into the effective setup and configuration of the 360Learning platform.You will oversee all stages of the implementation lifecycle, from the initial sales turnover and project kickoff to the final handover to our support team. Your responsibilities will include driving project management, defining the architecture of the 360Learning platform tailored to our clients' needs, facilitating integrations (such as flat files and APIs), and supporting third-party applications. Your guidance will be essential in ensuring the successful deployment of their platforms.Moreover, you will maintain a close relationship with your customers throughout their contract period to boost product adoption and deliver additional solutions, such as comprehensive platform audits.

Join 360learning as a Tech Talent Acquisition Manager and play a pivotal role in shaping our team by attracting top tech talent. You will collaborate with various departments, understanding their needs, and implementing innovative recruitment strategies to ensure we have the best minds in our organization.

At 360learning, our Software Architects are proactive problem solvers who guide our engineering teams in code organization, addressing technical debt, and implementing major features. They play a crucial role in steering our technological roadmaps concerning performance scalability, security, and more. This position offers a unique chance to:- Tackle complex, cross-functional challenges: Develop your expertise on a sophisticated codebase where analysis and modeling capabilities are vital. Manage a considerable amount of data with significant traffic (4.5 million monthly active users, 1 million courses played weekly, 2 data centers). Emphasize “clean architecture” for sustainable growth while actively participating in code refactoring and assisting teams with intricate projects.- Contribute to a scale-up striving for excellence: Align R&D teams on essential topics such as architecture, technology stack, organization, and strategic objectives. Enhance team capabilities by sharing best practices, conducting workshops, and producing documentation, all within a framework of strong international product expansion.- Collaborate with an elite team: Our R&D department comprises around eighty engineers recognized for their analytical skills and ability to model extremely complex codebases. Our decentralized peer-review system enables every team member to benefit from collective expertise and foster personal growth.

At 360Learning, we are committed to addressing vital societal challenges such as unemployment, hunger, disease, environmental issues, and even space exploration through the power of education. Since our inception in 2013, 360Learning has rapidly emerged as Europe's leading EdTech scale-up, revolutionizing the Corporate Learning landscape. Our dynamic team of over 100 professionals across New York, Paris, and London is dedicated to supporting more than 1,200 clients in 160 countries, including renowned names like Dior, Criteo, Safran, Michelin, BNP, Axa, and Devialet.Our mission is to transform organizations into Learning Organizations by bridging the gap between Leaders and Learners. Our innovative Learning Engagement Platform allows companies to:- Empower internal Business Experts, enabling them to become proactive Leaders who create courses and train their colleagues;- Foster engaging interactions between Leaders and Learners through a modern, user-friendly web interface, achieving a remarkable 90% participation rate compared to the industry average of 45%;- Scale training initiatives swiftly and effectively across the organization (in hours rather than months), seamlessly integrating with existing tools like HRIS and CRM;- Enhance course quality by utilizing user data for Smart Recommendations.At 360Learning, we are building a team of top-performing individuals within a culture that prioritizes well-being and collective success.Our vision is to become the premier global provider of educational software solutions.Our workplace culture includes:- A unique decentralized environment: https://360learning.com/legal/convexity-guidelines/- Complete ownership of your role- Flexible working hours

Join 360Learning as a Software Engineer and be part of a dynamic and innovative team! Originally a small group of 10 developers, our R&D department has expanded to over 60 engineers organized into 10 agile product squads. Each squad comprises talented developers, product managers, and designers, playing a crucial role in elevating our technical capabilities to meet the growing demands of our customers.Tackle Real Technical Challenges: Engage with a complex codebase where your analytical and modeling skills will shine. Our platform supports significant traffic with 2.3 million registered users and 200,000 unique monthly visitors, presenting a wealth of data to manage while adhering to clean architecture principles for sustainable growth.Work with an Attractive Technical Stack: Our team leverages top technologies, including MongoDB, Node.js, and Vue.js, with ongoing migration to TypeScript.Advance in a Supportive R&D Environment: Experience rapid professional growth through our decentralized peer review system, which emphasizes regular, constructive feedback, alongside pair programming and knowledge-sharing practices.

Join 360Learning as a Business Development Representative (BDR) within our dynamic French mid-market team. In this pivotal role, you will be responsible for cultivating opportunities from our most critical and high-potential accounts. As the primary contact for these accounts, you will devise tailored outreach strategies to engage target personas and convert intent signals into a robust sales pipeline.Specifically, you will oversee your territory to generate and qualify cold outbound leads, reaching out to potential customers through cold calls, emails, and LinkedIn. You will identify customer pain points, comprehend their unique contexts, and articulate how 360Learning can assist them. Your mission will be to promote collaborative learning in the market while effectively communicating the value proposition of 360Learning.Working closely with your coach, marketing operations, demand generation, and sales teams, you will benefit from a comprehensive onboarding process and ongoing learning and coaching opportunities to support your professional growth.

Join 360Learning as a Product Designer, where you will be an integral part of a product squad, fully engaged with our Product Design team under the leadership of the Head of Product Design.As a member of the Content Creation squad, your mission will be to empower users to effortlessly create high-quality, interactive content, supported by AI technology.In this role, you will partner closely with Product Managers and Engineers to navigate complex product challenges from start to finish. You will be responsible for transforming product visions, user insights, and technical constraints into intuitive, scalable, and consistent user experiences. Additionally, you will play a key role in promoting design excellence beyond your squad by contributing to shared standards, rituals, and ongoing improvements in craft and quality.This position is ideal for a seasoned Product Designer eager to enhance their influence on a sophisticated B2B product.

Join 360Learning as a Tech Lead Developer Experience, where you will drive innovation and lead a talented team of developers. Your role will be crucial in shaping our technology stack and improving the developer experience. Collaborate closely with cross-functional teams to deliver high-quality software solutions that align with our strategic objectives.

Join 360Learning as a Business Intelligence Engineer Intern for a 6-month journey. You will immerse yourself in data analysis and visualization, assisting our team in making data-driven decisions. This is a unique opportunity to enhance your skills in a fast-paced environment while working alongside industry experts.

Join our innovative team at 360Learning as a Website Software Engineer, where you will have the opportunity to work remotely from the vibrant city of Paris or anywhere else in the world. In this role, you will collaborate with cross-functional teams to design, develop, and maintain our cutting-edge web applications, ensuring an exceptional user experience.If you are passionate about coding, have a strong understanding of web technologies, and thrive in a dynamic environment, we want to hear from you!

Join Pigment as an Expert Builder in the vibrant city of Paris! This exciting role involves leveraging your skills to create innovative solutions and drive impactful projects. You will work closely with cross-functional teams to design, implement, and optimize systems that enhance our offerings. If you're passionate about building and thrive in a dynamic environment, we want to hear from you!

360Learning seeks an EMEA Trainer to lead training sessions for teams throughout the region. The main focus is on strengthening employee skills and knowledge, ensuring teams have the resources to perform well. What you will do Deliver interactive training sessions for teams across EMEA Support ongoing learning and development within the organization Help foster a culture where continuous improvement is valued Location This position is open to candidates based in Paris or working remotely from anywhere within the EMEA region.

Join the Enterprise team at 360Learning as a Client Success Partner (CSP), where you'll play a crucial role in guiding our largest clients in their digital training initiatives using the 360Learning platform.In this position, your primary mission will be to cultivate strong partnerships with key HR executives, including CHROs, Chief Learning Officers, and Digital Learning Managers, to enhance the utilization, adoption, and overall impact of our innovative solutions.Given the intricacies involved with Enterprise clients, you will serve as a dedicated facilitator, ensuring client retention through:- Coordinating various 360Learning resources, such as technical and pedagogical support.- Empowering clients with insights into the Enterprise positioning and vision our solution delivers.Ultimately, your efforts will be pivotal in securing contract renewals or new agreements for the accounts within your portfolio.

Join 360Learning as a Strategic Business Development Lead and play a pivotal role in driving our growth strategy. In this position, you will be responsible for identifying new business opportunities, forging strategic partnerships, and nurturing client relationships to enhance our market presence. If you are passionate about leveraging innovative solutions to foster business growth and have a proven record in business development, we want to hear from you!

Join our dynamic team at 360Learning as a Key Account Manager focusing on the Mid Market segment. In this role, you will be responsible for nurturing and expanding relationships with key clients, ensuring their success with our innovative learning platform. Your expertise will contribute to our mission of transforming corporate training into a collaborative and engaging experience.

Join 360Learning as a Senior Mobile Technical Project Manager, where you will lead innovative mobile projects, collaborating with cross-functional teams to deliver outstanding solutions. Your expertise will drive project success and ensure alignment with business goals, enhancing our user experience.

About Our TeamThe Technical Success team plays a pivotal role in facilitating the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. Acting as trusted advisors, we empower our clients to fully leverage the capabilities of our models and products. As a Solutions Engineer, you will assist businesses across various sectors in transforming their operations through innovative solutions, including customer service automation, content generation, and cutting-edge applications utilizing our latest models.About the RoleWe are in search of a seasoned pre-sales Solutions Engineer to collaborate with our Large Enterprise and Digital Native clients, ensuring they derive tangible business value from our offerings through ChatGPT and the OpenAI API. You will engage with senior business stakeholders to understand their pre-sales requirements, shape their AI strategy, and pinpoint the most valuable use cases and applications. In this role, you will work alongside both business and technical teams to illustrate the advantages of our solutions, propose architectural frameworks, and support implementation and development processes. Your collaboration will extend to the Sales, Customer Success, Security, and Product teams.This position is based in our Paris office, where we embrace a hybrid work model, requiring three days in the office each week, and we offer relocation assistance for new hires.Key Responsibilities:Provide an exceptional pre-sales experience for prospects and customers by offering technical expertise, articulating the value proposition, and addressing inquiries related to our products, API, and large language models (LLMs).Showcase how ChatGPT and the OpenAI API can fulfill business needs and generate significant value, through demo presentations, use case scoping, architectural recommendations, and comprehensive technical advisement.Develop and maintain documentation, guides, and FAQs to address common inquiries and needs identified during the pre-sales engagement.Advocate for customers and communicate their feedback within internal teams, identifying common themes and integrating them into product development planning.Act as the primary resource for security and compliance inquiries, providing standardized materials, guiding customers to pertinent resources (e.g., trust portal), and escalating complex issues as necessary.

What You’ll DoJoin the Medical Excellence team at Doctolib as a Medical Expert, where you will play a crucial role in advancing medical innovations that directly affect public health. Reporting to the Medical Affairs Manager, your primary responsibility will be to uphold the integrity and value of medical features and content across all our products in Europe. We are dedicated to delivering software solutions that are both scientifically and medically sound.Your MissionYour ultimate goal is to enhance the quality of care our users provide and empower individuals to manage their health effectively. You will collaborate closely with our Product and Tech teams to design and refine solutions tailored to their needs. As a member of our features teams, you will focus on a specific product domain.Your responsibilities include but are not limited to:FunctionalityCollaborate with our product and tech teams to ensure we create the best products from a scientific and medical perspective.Evaluate the medical value and potential risks associated with product features to ensure the development of high-quality, safe, and reliable products, while reviewing relevant specifications.Review and validate medical features prior to their launch to guarantee accuracy and quality, including the performance of AI models when applicable.Keep medical features and content up to date to provide healthcare professionals with accurate and current medical information.ContentMedical content includes (non-exhaustive list)In-product content: medical guidelines and templates (e.g., prescription templates, care plan explanations), decision trees, or algorithms based on recommendations, for both doctors and patients.Contribute to the formulation and execution of the medical knowledge strategy for Doctolib products.Assess medical features and content to ensure the accuracy of messages conveyed to healthcare professionals or patients.

As a Solutions Engineer (SE) at iliad-free, you will play a pivotal role in orchestrating the design of tailored solutions for power, cooling, and intra-datacenter networks, ensuring they align perfectly with business goals, client requirements, and industry reference architectures (NVIDIA, OEM, Hyperscaler) across AI, cloud, and enterprise environments. With expertise in rapidly evolving datacenter technologies, including cooling, power supply, and hardware, you will steer the technological roadmap of OpCore and represent the company at specialized events, such as the Open Compute Project.In the pre-sales phase, the SE acts as a technical liaison between the sales teams, engineering (CTO), and operations (COO), translating customer needs into scalable and sustainable solutions. Key responsibilities include:Supporting sales teams in crafting technical proposals.Leading technical commitments with clients, including Technical Due Diligence audits.Providing continuous expertise throughout the lifecycle of solutions.Actively contributing to the evolution of OpCore's Hybrid Datacenter Design (HDD).Your performance will be evaluated based on your ability to meet the demands of the most discerning clients, strengthen strategic technical relationships, and ensure alignment with business imperatives, thus embodying OpCore's technological and operational excellence.Mission 1 – Commercial SupportPre-sales:Design complex hosting solutions (high density, direct liquid cooling, IB/Ethernet networks) based on OpCore's Hybrid Datacenter Design (HDD) and NVIDIA/AMD reference architectures.Lead technical audits (Technical Due Diligence) for hyperscale clients, ensuring comprehensive and timely responses while collaborating with the CTO and COO offices.Expertly present HDD solutions during client meetings and specialized events, reinforcing OpCore's position as a technological leader.Assist sales teams in developing strategic proposals for hyperscale, HPC, and AI segments.Coordinate site visits, showcasing the HDD infrastructure and its competitive advantages.Influence internal teams to ensure smooth project transitions to deployment phases.Mission 2 – Partner Relations & Technological LeadershipDevelop cutting-edge expertise on IT partner reference architectures (NVIDIA, AMD, OEM) and critical equipment manufacturers (e.g., Vertiv), anticipating technological advancements.Represent OpCore at workshops and other industry-related events to promote collaboration and innovation.