IT Service Desk Analyst

Join Frasers Group as an IT Service Desk Analyst and embark on an exciting journey in the tech industry. This role is an excellent opportunity for individuals looking to develop their skills and advance their careers in IT.Manage and resolve IT support queries from our global Head Office, Warehouses, and Retail locations.Deliver comprehensive IT support thro…

Join our dynamic team at Inmagine as a Front Desk and Office Administration Specialist! We are seeking a dependable and detail-oriented professional who thrives in a fast-paced environment and enjoys being the first point of contact for our office. This position is perfect for someone who loves engaging with people while ensuring that our daily operations run smoothly and efficiently.Your Key ResponsibilitiesOversee front desk operations, managing calls, walk-in visitors, and general inquiriesEnsure the office environment is clean, organized, and professionalManage office supplies, coordinate with vendors, and handle administrative documentationProcess invoices, monitor office expenses, and generate monthly reportsAssist HR and Finance teams with various administrative tasksCoordinate meeting room bookings and support internal eventsSupervise office facilities, equipment maintenance, and company vehicle usageQualificationsAt least 2 years of relevant experience in a similar roleExcellent communication skills in English and Bahasa MalaysiaHighly organized, detail-oriented, and capable of multitaskingProficient in Google Workspace (Docs, Sheets, etc.)Able to work independently with minimal supervisionPossess a positive attitude and be a team playerWhy You Should Join UsWork in a supportive and friendly environmentGain exposure to HR, Finance, and office operationsOpportunities for career growth into senior administrative or office management rolesBenefitsExtra Annual Leave: Enjoy additional annual leave days to reward your loyalty.Optical & Dental Subsidies: Benefit from subsidies for dental and optical care.Life & Medical Insurance: Receive comprehensive life and medical coverage.Coffee and More: Fuel your day with coffee and a variety of beverages available in our pantry.Sports & Social Events: Participate in weekly games and fun-filled festival gatherings.

About UsYouTrip stands as the foremost and rapidly expanding multi-currency payment platform in Southeast Asia. We made history in 2018 by introducing the region's inaugural multi-currency digital wallet, and today, YouTrip proudly holds the title of the leading multi-currency digital wallet, trusted by millions throughout the region, handling over US$10 billion in total payment value every year.Our offerings for consumers and businesses, namely YouTrip and YouBiz, empower both individuals and enterprises by providing inclusive, accessible, and affordable financial solutions. In 2023, we successfully concluded our US$50 million Series B funding round, led by the esteemed global venture capital firm Lightspeed Venture Partners, underscoring YouTrip’s dedication to transforming digital financial services in Asia and beyond.Recognized in 2024 by CNBC as one of the World’s Top Fintech Companies and awarded as a Top Fintech Leader by the Monetary Authority of Singapore and the Singapore Fintech Association, along with being named LinkedIn’s Top Startup for two consecutive years, YouTrip is committed to pioneering the future of digital finance services for consumers and businesses.We embrace an entrepreneurial culture that values diversity and inclusion. We are on the lookout for passionate individuals to join our dynamic regional team as we redefine the landscape of innovative fintech solutions.

Join our dynamic team as an IT Infrastructure Analyst at Continental. In this pivotal role, you will be responsible for the design, implementation, and management of our IT infrastructure systems. You will work closely with cross-functional teams to ensure optimal performance and security of our networks and systems.Your expertise will contribute to enhancing our operational efficiency and supporting our commitment to innovation.

Join Continental AG as an EDI Central Key User / Business Analyst for the APAC Region. In this pivotal role, you will act as a primary liaison between the business units and IT, ensuring effective implementation and support of EDI solutions that enhance operational efficiency. Your expertise will drive the development and execution of strategies that improve data exchange processes across the region.

Join our dynamic team at Continental AG as a Sales Business Analyst. In this pivotal role, you will leverage your analytical skills to enhance sales strategies and drive business performance. Collaborate with cross-functional teams to interpret sales data, forecast trends, and provide actionable insights that align with our business objectives.

About the RoleJoin our dynamic team at Grab as a Sales Incentive Analyst, where you will report directly to the Regional Sales Operations Manager. In this role, you will oversee the full spectrum of incentive operations, ensuring accuracy from achievement computations and payout integrity to dispute resolution, audit preparedness, and the integration of tools.Your collaboration will extend to key departments including Sales, FP&A, Finance Ops, People Ops, and Country Leadership to deliver precise, timely, and fully-auditable quarterly incentive outcomes that align with policy and IFRS revenue recognition standards.You will operationalize plan rules—such as weighted individual and team components, thresholds, multipliers, and LOA guarantees—and contribute to improving our technology stack by integrating final multipliers into Workday via our Power BI integration. Your Key ResponsibilitiesCalculate quarterly incentive achievements and payouts across various plan types, applying policy rules using approved calculators and reconciliation sources.Reconcile data to achievement records and document adjustments with traceable evidence for audit purposes.Coordinate the quarterly close timeline with stakeholders (Sales leaders, Finance Ops, People Ops), tracking approvals and maintaining an auditable trail of decisions and adjustments.Prepare Workday input files with Power BI integration and validate round-trip results.Address and resolve incentive disputes, ensuring agreement on written policy (thresholds, accelerators, guarantees) and documenting root causes to prevent future occurrences.Enhance calculators/templates; implement rigorous quality checks, version control, and documentation for scalability and repeatability.Collaborate with Country Sales Ops to improve visibility of progress for sellers through dashboards and what-if scenarios.Foster clarity on policy (FAQs, decision logs, examples) and support change management communications across countries.

Role Overview Grab Holdings Inc. is hiring a Senior Salesforce Business Analyst in Petaling Jaya. This role focuses on connecting business needs with technical teams to deliver effective Salesforce solutions. The analyst will help shape projects that improve how Grab operates day to day.

Role OverviewAs a Senior Analyst specializing in Sales Operations Systems, you will play a pivotal role in managing and enhancing our regional sales infrastructure. This position requires you to convert intricate business requirements into functional tools and workflows within Salesforce (SFDC).Your responsibility extends beyond mere system management; you will design and optimize the integration of technology within our sales teams to drive revenue growth. With a strong technical grasp of CRM systems and an innate curiosity for solving complex operational challenges, you will serve as a trusted advisor to the sales leadership team.This position reports directly to the Head of Sales Operations and is based at Grab's First Avenue Office in Malaysia. Key ResponsibilitiesSalesforce Project & Roadmap ManagementOversee and support the long-term development roadmap for the Commercial Salesforce system.Translate business needs into comprehensive technical requirement documents (BRDs) for developer teams.Facilitate User Acceptance Testing (UAT), conduct end-user training, and manage Go-Live activities for new features.Work closely with Grab's Salesforce Developers to address technical challenges and ensure timely delivery.Governance & Process OptimizationEstablish Standard Operating Procedures (SOPs) for the comprehensive use of Salesforce (Lead, Account, and Opportunity management).Maintain a RACI matrix for system-related projects to ensure accountability.Manage user access levels and lead regular training sessions for all Salesforce users.Develop a governance framework to secure data integrity and mitigate risks of data manipulation.System Enhancements & Tool IntegrationsDesign Account Hierarchies to provide accurate reporting at both macro and micro levels in collaboration with the Commercial Excellence team.Lead the integration of external tools such as ticketing systems, PowerBI, and marketing automation platforms.Collaborate with the Marketing team to streamline lead generation and qualification processes through automation.Advanced Reporting & InsightsCreate and maintain high-visibility Salesforce Dashboards for Regional and Country Sales Heads.Partner with the Analytics team to deliver weekly revenue forecasts and funnel health assessments.

YouTrip is a digital financial services provider serving consumers and businesses throughout Asia Pacific. The company’s products include YouTrip and YouBiz. Backed by over US$110 million in funding, YouTrip has earned recognition from the World Economic Forum, CNBC, and LinkedIn for its innovation and growth in fintech. Role overview The Compliance Analyst - Transaction Surveillance plays a key part in protecting YouTrip’s reputation and customer assets. This position centers on monitoring live transactions and carrying out investigations to ensure the integrity of daily operations. What you will do Monitor live transactions across YouTrip’s platforms to detect unusual or suspicious activity Investigate flagged transactions to confirm compliance with internal policies and regulatory standards Contribute to the company’s efforts to maintain high compliance standards and safeguard assets Location Based in Petaling Jaya, Selangor, Malaysia. Company values YouTrip welcomes motivated individuals from diverse backgrounds and encourages contributions that support its continued growth in the fintech sector.

About Us:YouTrip stands at the forefront of financial innovation, being the premier multi-currency payment platform in the Asia Pacific region. Since our inception in 2018, we have revolutionized transactions with the launch of the first multi-currency digital wallet, now recognized as the go-to solution for millions, handling over US$15 billion in payments annually.Our offerings, YouTrip for consumers and YouBiz for businesses, deliver financial solutions that are inclusive, accessible, and affordable. With over US$110 million raised to date, including a significant Series B round led by Lightspeed Venture Partners, our mission to reshape digital finance is backed by robust investor confidence.Honored with accolades such as the World Economic Forum’s Global Innovator 2025 and CNBC’s Top Fintech Companies, YouTrip is committed to pioneering the next generation of digital finance solutions.We foster an entrepreneurial culture that values diversity and inclusion. We invite motivated individuals to join our rapidly expanding regional team as we continue to innovate within the fintech landscape.Your Role:Conduct continuous reviews of fraud alerts to pinpoint fraudulent activities through our Fraud Monitoring System (FMS) across consumer and business segments in Singapore and beyond.Investigate and analyze disputed transactions, making informed decisions to minimize financial losses while ensuring a positive customer experience.Work collaboratively with various business functions to streamline internal processes, enhancing customer satisfaction while protecting the interests of both the company and its users.Identify emerging fraud patterns, fraudulent merchants, and potential points of compromise, reporting findings to your Team Lead for necessary mitigation actions.Undertake additional compliance-related tasks as needed.Your Profile:Fraud Enthusiast: A dedicated investigator committed to detecting and preventing fraudulent transactions.Analytical Thinker: Possesses strong problem-solving skills, with a focus on details and a knack for analytical thinking.Travel Enthusiast: A passionate traveler who understands the psychology of spending behaviors and associated risks in overseas transactions.Proactive Self-Starter: Eager to propose and implement innovative solutions to complex business challenges.

Join Grab Holdings Inc. as a Senior Sales Operations Analyst and play a pivotal role in driving sales effectiveness and operational excellence. In this dynamic position, you will collaborate with cross-functional teams to analyze sales data, optimize processes, and develop actionable insights that enhance our sales strategy.

YouTrip stands at the forefront of innovation as Asia Pacific's premier multi-currency payment platform. Since launching the region's first multi-currency digital wallet in 2018, YouTrip has rapidly gained the trust of millions, handling over US$15 billion in payments annually.Our offerings, YouTrip and YouBiz, are designed to provide individuals and businesses with comprehensive, accessible, and cost-effective financial solutions. Having successfully raised over US$110 million, including a recent Series B funding led by Lightspeed Venture Partners, we are poised to revolutionize the digital financial landscape across the region.Recognized by the World Economic Forum as a Global Innovator for 2025, and featured in CNBC’s lists of the World’s Top Fintech Companies for 2024 and 2025, as well as LinkedIn’s Top Startups for 2023 and 2024, YouTrip is committed to advancing the future of digital finance.We embrace an entrepreneurial culture rich in diversity and inclusion. As we expand our regional team, we are looking for passionate individuals ready to challenge the norms of fintech.

Join Grab as a Senior Data Analyst focusing on Platform Safety, where you'll leverage data-driven insights to enhance user safety and experience. Engage with cross-functional teams to develop analytical solutions that drive business decisions. Your expertise in data analysis will be pivotal in shaping the safety protocols and measures for our platform.

About Us:YouTrip stands as the leading and fastest-growing multi-currency payment platform across the Asia Pacific. Since our inception in 2018, we've revolutionized the market with the region's first multi-currency digital wallet. Today, YouTrip is the number one choice for millions, processing over US$15 billion annually in total payment value.We empower both consumers and businesses with our offerings—YouTrip and YouBiz—delivering inclusive, accessible, and affordable financial solutions. Having raised more than US$110 million to date, including a recent Series B round led by the esteemed Lightspeed Venture Partners, our mission to redefine digital financial services in the Asia Pacific is strongly backed by investor confidence.Recognized as a Global Innovator by the World Economic Forum for 2025, and featured as one of CNBC's World's Top Fintech Companies in 2024 and 2025, as well as LinkedIn's Top Startup in 2023 and 2024, YouTrip is committed to creating next-generation digital finance services for individuals and businesses alike.We value an entrepreneurial culture that embraces diversity and inclusion. Join our dynamic regional team as we continue to push the boundaries of innovative fintech solutions.

Join ikanoretail as a Business Analyst Intern for a period of 4 to 6 months, where you will gain hands-on experience in data analysis, business processes, and strategic planning. This internship offers a unique opportunity to work closely with our team of experts and contribute to impactful projects that drive our business forward.

Join Grab, a leading technology company revolutionizing the way people move, deliver, and pay in Southeast Asia. We are seeking a skilled and analytical Senior Data Analyst to join our dynamic team in Petaling Jaya. In this role, you will leverage your data expertise to drive insights that shape our business strategies and enhance customer experiences.

Join our dynamic team at Louis Dreyfus Company as a Senior Business Analyst specializing in SAP Controlling. In this role, you will leverage your expertise to drive financial analysis, improve business processes, and support strategic initiatives within our organization.

Join Our Team as a Financial AnalystDeliver strategic finance business support for Consumer Business Group (CBG) business units, ensuring comprehensive, timely financial analyses and actionable insights.Lead the preparation of monthly and quarterly forecasts, as well as the annual budgeting process, by critically assessing financial assumptions and identifying potential risks or issues.Conduct variance analysis comparing actual results with budgeted forecasts, and distill key findings for the business.Oversee month-end closing activities for CBG business units, ensuring accurate revenue and cost recognition in compliance with accounting standards, while providing thorough performance analysis.Review costs across CBG business units to ensure alignment with approved budgets.Execute product and brand profitability analyses.Assist in evaluating Business Cases by providing sound financial recommendations.Develop financial models and conduct scenario analyses to assess the feasibility of strategic initiatives prior to presentation to business leaders.Respond to finance-related inquiries from business units and offer guidance on accounting implications in line with financial reporting standards.Engage in ad hoc projects as assigned.Business Partnering Responsibilities⦁ Foster strong relationships with key stakeholders, acting as a trusted advisor. ⦁ Provide financial insights and support to enable informed business decisions. ⦁ Deliver commercial support for new business initiatives and investment opportunities. ⦁ Identify and highlight risks and opportunities, developing robust action plans for improvement.

Join Western Digital, a leading data storage company, as a Senior Risk Analyst. You will be responsible for identifying, analyzing, and mitigating risks associated with our operations across the Asia-Pacific region. Your analytical skills will contribute to the development of strategies to enhance our risk management processes and ensure compliance with regulatory standards.