Customer Training and Enablement Manager

About PrePassPrePass® stands as North America's premier platform for weigh station bypass and toll management. We are at the forefront of transforming the transportation industry by developing innovative solutions that ensure trucks operate safely, efficiently, and in compliance with regulations. Our mission is to empower commercial vehicles to maintain seamless operations through effective toll management, weigh station bypass, and comprehensive safety solutions. Every decision we make is bold and focused on supporting fleets and the wider economy.People are drawn to our organization because our solutions are actively utilized on highways and interstates nationwide, enabling fleets to optimize their routes. The challenges we face are complex, and the rewards are substantial, as we seek ambitious individuals who are not only bold thinkers but also passionate about making a significant impact on the future of transportation.About the RoleWe are in search of a Customer Training and Enablement Manager to spearhead and expand our customer education initiatives. This pivotal role involves crafting and executing a robust training ecosystem that fosters swift onboarding, enhanced product adoption, and lasting customer success.The selected candidate will be responsible for developing the strategy and execution of customer education initiatives, which includes a Learning Management System (LMS), training materials, webinars, and help center resources. Collaboration with teams across Product, Customer Success, Support, and Marketing will be essential to equip our customers with the necessary knowledge and tools for their success, while also overseeing a Customer Training Specialist.This is a hybrid role based in our Phoenix, AZ office.Essential ResponsibilitiesCustomer Training Strategy & Program OwnershipDefine and implement a scalable customer education strategy aligned with various customer lifecycle stages.Establish clear learning objectives, success metrics, and feedback mechanisms to enhance training effectiveness continually.Ensure training initiatives bolster customer adoption, retention, and decrease reliance on support.Learning Management System (LMS) DevelopmentCollaborate with HR to launch a new customer-facing LMS platform.Oversee and manage the LMS to organize all training content and learning pathways.Design tailored learning journeys for distinct customer segments and scenarios.Maintain governance, organization, and ongoing optimization of LMS materials.Training Content & Help Center DevelopmentLead and collaborate with Marketing in the creation and continuous improvement of customer training resources, including videos, guides, documentation, and interactive content.

As the Academy Training Manager at A-1 Garage Door Service, you will spearhead the A-1 Academy, driving the development of 40-60 new technicians each month through a comprehensive three-and-a-half-week training initiative. This pivotal role ensures the Academy maintains consistency, professionalism, and high standards, equipping technicians with the essential skills needed for success in the field.You will lead a dedicated team of 4-5 technical trainers, managing the daily operations of the Academy while focusing on performance metrics such as trainer execution, technician readiness, and overall outcomes including retention, productivity, quality, and field leader satisfaction.

Join our dynamic Management Training Program designed to cultivate the next generation of leaders in our industry. As a participant, you will gain hands-on experience, mentorship, and the skills required to excel in various management roles. This comprehensive program includes training sessions, leadership workshops, and real-world project involvement to ensure you are well-prepared to take on future challenges.

As a Training Coordinator at Collabera Inc., you will play a vital role in enhancing our team’s capabilities through effective training programs. You will be responsible for coordinating and facilitating training sessions, managing schedules, and ensuring that all training materials are up-to-date and accessible. Your contributions will directly impact our employees’ professional growth and the overall success of the organization.

Join DSI Systems, a leading sales enablement company, as an Account Sales Manager (ASM) for our expanding Exclusive Distribution Model (EDM) team. In this pivotal role, you will be instrumental in driving sales performance for our clients' products within your designated territory.As an ASM, you will act as a vital bridge between training and sales, collaborating closely with our partners and management on behalf of our client. Your responsibilities will encompass formal classroom training sessions, on-the-floor selling alongside sales representatives, informal group training, and igniting enthusiasm for sales and the overall opportunity. You will also assess opportunities and challenges while providing innovative solutions. Your success will be gauged by positive sales metrics, relationship development, timely reporting, and your overall impact on this initiative.Qualifications:To qualify for this exciting opportunity, you should reside in or near the following locations: Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.Travel Requirement:This position necessitates 50-75% travel.About DSI Systems:Established in 1984, DSI is a family-owned enterprise dedicated to delivering exceptional value and measurable results to our clients and partners. Our extensive array of services encompasses sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all aimed at fostering growth and enhancing operational efficiency.At DSI, we believe that robust relationships are the cornerstone of enduring success. We provide comprehensive solutions across diverse markets—including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units—empowering our sales partners to discover new avenues and maximize their potential.

Join Semperis as a Technical Enablement Engineer! Our mission is to be a Force for Good, starting with creating an exceptional workplace. We are committed to empowering our employees, fostering a culture of support, purpose, and personal growth. Recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000 and a multi-year Inc. Best Workplace awardee, we focus on balancing work and life for our team.Position OverviewAs a Technical Enablement Engineer, you will play a crucial role in advancing our technical enablement initiatives. You will be responsible for the development and operation of our hands-on lab ecosystem for Semperis products, including DSP, ADFR, DRET, Lightning, Ready1, and Migrator. In this individual contributor role within the Global Technical Enablement team, you will also coordinate internal technical enablement sessions for our global workforce.You will collaborate closely with Product, Engineering, Technical Delivery, Pre-Sales, and Partner teams to translate product capabilities and real-world implementation patterns into high-fidelity, validated lab experiences that can be scaled and managed effectively.Key ResponsibilitiesHands-On LabsOversee the processes for our hands-on lab environment for all Semperis products.Design scalable, repeatable lab topologies that replicate real-world enterprise identity environments and common customer deployment patterns.Lead the technical implementation and configuration of our lab delivery platform, including all necessary integrations, templates, and automation to support complex scenarios.Establish and uphold standards for network, identity, security, and data configurations within labs to ensure consistency.Collaborate with Product and Engineering to ensure labs are updated with new releases and features.Lab Content & Scenario DesignWork with subject matter experts to design scenario-based labs that reflect real-world use cases.

About Cognite Cognite builds AI and data solutions for industrial digitalization. The company’s work centers on improving operational efficiency through technology, drawing on a strong industrial background and a broad set of AI tools, including low-code AI agents. Teams at Cognite approach problems with curiosity and a willingness to challenge established ways of working. Agility and a sense of ownership shape how projects move forward. People who see challenges as opportunities to make progress tend to thrive here. Cognite’s Moonshot aims to unlock $100 billion in customer value by 2035 and reshape the industrial sector worldwide. This work brings together AI, data, and creative thinking to build a more connected industrial future.

Role Overview DoorDash is hiring a Senior Associate, Sales Enablement. This role supports the sales organization by improving productivity and effectiveness. The Senior Associate works alongside sales leaders, providing tools, resources, and insights that help teams reach their goals. What You Will Do Partner with sales leadership to identify needs and deliver practical solutions Supply teams with up-to-date resources and actionable information Contribute to strategies that drive sales performance and improve customer satisfaction Location San Francisco, CA New York, NY Phoenix, AZ Chicago, IL

As a Training Facilitator specializing in Trust & Risk, you will play a pivotal role in enhancing our team's capabilities and ensuring a comprehensive understanding of risk management and trust-building practices. You will be responsible for designing, delivering, and evaluating training programs that empower employees to navigate the complexities of their roles with confidence.

Location: Remote (US only) + 60–80% travel to jobsites nationwideAbout Human AgencyAt Human Agency, we are on an exciting growth trajectory and are seeking extraordinary talent across various disciplines. Our mission is to recruit individuals ranging from innovative creatives to skilled technical professionals and visionary leaders, who will help us embark on this next phase of our expansion.We operate as a dynamic team where collaboration is key. Our leaders are hands-on, our teams are flat, and every member plays a vital role in delivering results. We welcome feedback and value swift learning, continuously striving for excellence. Here, the best ideas prevail, regardless of their source, as we are committed to delivering exceptional outcomes for our clients.Our clients’ missions, products, and financial health are paramount. We deeply engage with their objectives, acting as stewards of their aspirations and partners in addressing significant challenges. Every product, strategy, or solution we create is designed to be both aesthetically pleasing and highly functional, ensuring real-world impact.People are our greatest asset, and we thrive by hiring those who elevate our capabilities. In the realms of strategy, engineering, design, data, and operations, we seek out team members who inspire improvement and push us forward. Our hiring philosophy is to always hire up, never down.We collaborate with organizations of all sizes to explore, design, and implement AI strategies that prioritize security, scalability, and human-centered design. We believe that AI should enhance human potential rather than replace it, and this conviction guides every engagement. From advisory services and tooling to implementation and education, we meet clients at their level and assist them in integrating AI in alignment with their mission and values. Our aim is to empower teams to work smarter, move faster, and unlock new opportunities through thoughtful and responsible innovation.Throughout our journey, we lead with purpose, passion, and a sense of adventure. We engage in meaningful work with individuals we care about, making the journey an adventure worth experiencing. At Human Agency, our identity and our approach to work are intrinsically linked.The OpportunityWe collaborate with major design-build firms generating approximately $10 billion in revenue, employing thousands of project engineers and managers who oversee complex job sites across the nation. Human Agency is dedicated to developing tailored AI tools and strategies to enhance the efficiency of these teams. The ideal candidate will be someone who is field-based, possesses a deep understanding of the construction industry, and can bridge the gap between emerging technologies and the real needs of job sites.In this role, you will travel to active job sites, observe project teams, and cultivate a thorough, up-to-date understanding of work processes, identifying inefficiencies and areas where technology can make a significant impact.

At NerdWallet Small Business, we are not just a financial service; we act as a vital growth partner for small businesses aiming for significant expansion. Our goal is to empower entrepreneurs with essential tools, expert guidance, and customized financial strategies that help transform innovative ideas into successful enterprises.By merging advanced technology with extensive financial knowledge, we provide personalized recommendations that foster informed decision-making, create job opportunities, and enhance the economy from the ground up.We seek a driven Sales Enablement Specialist who is data-oriented. This role is tailored for individuals who excel in examining sales performance metrics, recognizing trends throughout the sales funnel, and converting insights into impactful content, playbooks, and frameworks that contribute to measurable revenue enhancement.This position prioritizes the analysis of sales data, call reviews, dashboard assessments, and performance gap identification, rather than solely focusing on live deal coaching or onboarding. Your mission will be to develop scalable enablement solutions that boost close ratios, improve application conversion rates, and enhance overall pipeline efficiency.If you possess the ability to translate spreadsheets and call insights into actionable sales resources that influence key metrics, this is your chance to make a significant difference.Key Areas for Impact:Analyze Data to Uncover Growth PotentialEvaluate sales performance metrics, including call recordings, CRM analytics, funnel conversion statistics, stage transitions, and closing ratios. Identify trends and detect areas for enhancement throughout the sales process.Transform Insights into Scalable Enablement SolutionsCreate focused training materials, playbooks, talk tracks, frameworks, and procedural documentation based on concrete performance data. Aim for measurable improvements in metrics such as Close rate, Application collection and submission rates, Stage-to-stage conversion, and Overall deal velocity.Deliver High-Impact ResourcesManage the complete lifecycle of enablement assets—from diagnosis to execution. Develop structured, practical resources that sales professionals can implement in their daily routines.Design Training Programs to Enhance Close RatiosEstablish organized training initiatives aimed at boosting bottom-of-funnel performance through clear frameworks, positioning tactics, and objection-handling strategies informed by data.Collaborate with Sales LeadershipWork closely with Sales Managers and Leadership to ensure alignment and effectiveness of enablement strategies.

We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team at Oldcastle Building Envelope. In this role, you will be responsible for ensuring exceptional service delivery, enhancing customer satisfaction, and implementing best practices within our operations.As a Customer Service Manager, you will oversee daily operations, manage team performance, and develop training programs to enhance staff capabilities. Your leadership will be crucial in driving initiatives that improve service efficiency and foster a customer-centric culture.

Join ASM and be part of a transformative journey in technology!For over 55 years, ASM has been at the cutting edge of innovation, leading the charge in what’s technologically possible. With a diverse team of over 4,500 professionals from 70 different nationalities, we are pioneers in the semiconductor industry, impacting vital trends such as 5G, cloud computing, AI, and autonomous driving. But we are more than just a tech enterprise; we are committed to diversity, inclusion, and sustainability, making a positive difference in the world.At ASM, our talented individuals are dedicated to improving lives and unlocking new potential through innovative solutions. Our collaborative R&D efforts advance semiconductor technologies like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. Recently, we have also ventured into the high-growth market of silicon carbide epitaxy. Our continuous innovations make chips smaller, faster, and more powerful, integrating seamlessly into everyday life—from AI to medical devices, 5G, smartphones, and autonomous vehicles. We are currently seeking a skilled Specialist II, Technical Training to join our dynamic team in Phoenix, Arizona.

Are you a passionate and driven personal trainer eager to transform lives through fitness? Svetness Personal Training is on the lookout for outstanding trainers to join our team, providing tailored fitness experiences in the comfort of our clients' homes. Become part of a vibrant community that values your skills, offers flexibility, and fosters your professional development.Join Our Elite Team of In-Home Personal Trainers - Empower Lives through Fitness!BENEFITS/PERKSWork-life balance: Create your own schedule and select the clients you wish to work with.Freedom to thrive: No non-compete agreements, allowing you to choose your work environment.Competitive compensation: Earn between $25 to $45 per hour, reflecting your expertise and commitment.Bonuses and incentives: Benefit from retention bonuses, client referral bonuses, and trainer referral bonuses.Liability insurance: Enjoy peace of mind with comprehensive coverage through the Svetness General Liability policy.Dedicated customer support: Focus entirely on your clients’ fitness goals while our concierge team manages requests and schedules.Ongoing education and growth: Access complimentary educational resources, including live webinars and continuous support from management to enhance your skills.Equipment discounts: Enjoy a 30% discount on fitness equipment to elevate your training programs.Partnership programs: Access discounts from your favorite lifestyle brands (Meal Prep, Supplements, etc).Warm client base: We connect clients directly to you, eliminating the need for marketing or sales efforts.Svetness App: Leverage our free app to track client progress, manage communications, and log measurements effortlessly.RESPONSIBILITIESThe Certified Personal Trainer will provide personalized fitness instruction to individuals and couples at their home, apartment gym, or outdoors, motivating them to achieve their fitness aspirations. Key responsibilities include:Customizing workout programs based on the Initial Assessment.Using the Svetness Fitness App for all client sessions, including program management and session notes.Demonstrating exercises and ensuring correct performance, with or without modifications.Conducting client reassessments every 4-6 weeks.Managing client session appointments through Svetness scheduling software.Providing a flexible schedule to accommodate client sessions.Commuting to and from client sessions, up to 45 minutes.QUALIFICATIONSCertified Personal Trainer: Accredited by NCCA, DEAC, or NBFE.CPR/AED certification is a plus.

Shaping the Future of Luxury Electric MobilityAt Lucid, we are dedicated to revolutionizing the luxury electric vehicle market by crafting vehicles that not only captivate the senses but also enhance the human experience. Our mission is to transcend the conventional boundaries of performance, intelligence, and design. We aspire to lead this new era of luxury electric vehicles by emphasizing exceptional design principles—where every decision is made with consideration for both the individual and the environment. By breaking free from tradition, we empower our customers to redefine their driving experience. Join us and collaborate with some of the brightest minds in the industry. We offer competitive salaries and foster a vibrant community for innovators eager to make a meaningful impact. If you are passionate about building a sustainable future, we want you on our team.We are looking for a Customer Resolutions Manager to act as the primary regional contact for high-stakes, complex customer issues that require executive oversight. This role, situated within the Customer Experience organization, serves as a crucial link between regional operations and headquarters, ensuring that resolutions are delivered in a timely, empathetic manner aligned with our brand values. The Manager will facilitate escalations from social media, executive communications, and mediation requests, providing support to senior leadership while fostering trust and accountability throughout the ownership journey. Our ideal candidate is diplomatic, poised, and highly customer-focused. You thrive in fast-paced regional environments, balancing empathy with policy while managing high-visibility cases. You protect leadership bandwidth and embody our commitment to transparency and excellence. The ideal candidate has experience working with cross-functional teams in dynamic settings and possesses outstanding communication skills. We are looking for a detail-oriented professional who can drive results.

The Digital Customer Solutions Manager will drive the strategic vision and operational execution of APS's customer digital experience. This role involves leading the Digital Customer Solutions team and collaborating with various partners to develop and implement strategies, manage day-to-day operations, and oversee the development and maintenance of all customer digital channels, including aps.com, mobile applications, alerts, notifications, and new digital engagement avenues. The manager will also be responsible for cross-departmental governance, reporting, and executive communication. The role requires providing 24/7 operational support and emergency response as necessary, acting as the business owner of all digital experiences crafted for customers.Key Responsibilities1) Lead a customer-centric team to design, implement, and manage all digital experience channels, including APS.com and mobile apps. Responsibilities include developing a digitalization strategy, roadmap, and management plan focused on customer usability, interface design, technical integration, IT coordination, and content creation.2) Develop and manage a digital customer program portfolio aimed at optimizing customer experiences, managing utility expenses, enhancing customer savings, and aligning with relevant regulations. Establish annual goals and operational plans to meet or exceed user experience and participation targets. Utilize customer management systems to analyze inquiries and drive improvements.3) Propose new programs or enhancements to existing ones based on benchmarking, market research, and best practices. Ensure digital strategies are designed and executed to provide an optimal customer experience in compliance with evolving regulations and technologies.4) Lead change management initiatives to enhance internal processes using an agile approach.5) Cultivate and manage relationships with customer solution vendors. Collaborate with the Procurement department to negotiate contracts and agreements to maximize operational performance and shareholder benefits. Monitor compliance and validate vendor performance against program expectations.

Join Whatnot as a Training Facilitator specializing in Trust & Risk, where you'll play a crucial role in fostering a culture of safety and compliance within our organization. Your expertise will help guide teams and elevate our standards, ensuring that our practices align with industry best practices. This is an opportunity to make a significant impact in a rapidly growing company.

Loenbro is looking for Electrician Apprentices in Casa Grande, Chandler, Phoenix, and Queen Creek, AZ. This role centers on training and provides a pathway into the electrical trade. Apprentices work alongside experienced electricians, gaining practical experience while learning the basics of electrical systems. Role overview This position is designed for those interested in starting a career in the electrical field. Apprentices receive direct, hands-on training in real job settings and develop foundational skills needed for long-term growth in the industry. What you will do Participate in hands-on training under the supervision of skilled electricians Follow guidance from professionals with industry experience Learn essential concepts and practices related to electrical systems Who this role is for This opportunity fits those who are eager to learn and ready to begin a career in the electrical trade. No prior experience is required, but a willingness to learn and a commitment to developing new skills are important.

Public Storage seeks a Customer Service - Self Storage Manager for its Phoenix, Arizona location. This role centers on supporting customers, managing daily operations, and ensuring the facility stays secure and well maintained. Key responsibilities Assist customers with rentals, process payments, and answer questions Oversee the daily functions of the self-storage property Keep the facility clean and organized Monitor security and respond to any issues as they arise Requirements Strong customer service skills Attention to detail in maintaining the facility Ability to manage daily tasks independently Reliable and trustworthy approach to security and operations

Public Storage seeks a Customer Service Self Storage Manager to join the team in Phoenix. This role centers on managing daily operations, ensuring customers have a positive experience, and keeping the property in top condition. Key responsibilities Oversee the daily activities of the self-storage facility Act as the main point of contact for customers Respond to customer questions and resolve concerns quickly Keep the facility clean, organized, and well-maintained Requirements Strong communication skills Proactive and solution-oriented mindset Positive, customer-focused attitude Dedication to providing quality service