Founding Marketplace Operations Lead

Founding Marketplace Operations LeadLocation: Phoenix, AZ (In-person) | Seniority Level: Founding Operator | Compensation: Meaningful Founding EquityCompany Overview: EQL Tech is on a mission to transform the financial landscape of the $900 billion US public education budget. As states transition towards family-controlled Education Scholarship Accounts (ESAs), our platform serves as the essential financial infrastructure, empowering parents to allocate an average of $7,500 per child towards their chosen educational services.With an impressive $16 million raised from elite venture capitalists, our team comprises top-tier engineers and operators hailing from renowned organizations such as Goldman Sachs, Stripe, Microsoft, and SpaceX.Role Overview: As the Founding Marketplace Operations Lead, you will spearhead the economics and vendor partnerships of a pioneering educational marketplace. This role demands a unique blend of commercial negotiation skills, advanced data analysis, and the ability to cultivate community trust.Data Analysis: Analyze real transaction data to pinpoint key categories and purchasing patterns based on frequency, volume, and margin opportunities.SQL Proficiency: Demonstrated ability to independently access and interpret transaction data to support your category strategies.Strategic Partnerships: Determine the ideal partners—from local micro-schools to major national vendors like Amazon and Target.Negotiation Expertise: Structure commercial agreements and commission frameworks that enhance company margins and leverage over time.Volume Management: Drive spending through product and operations initiatives without compromising family trust.Compliance Acumen: Navigate evolving ESA eligibility regulations across various states as part of your strategic roadmap.

About Carvana Carvana aims to change how people buy cars by focusing on quality and customer satisfaction. Every vehicle goes through a detailed 150-point inspection at advanced Reconditioning Centers before it appears on our platform. We only sell cars that meet strict mechanical and aesthetic standards, vehicles we’d feel comfortable selling to our own families. Role Overview: Operations Lead - 2nd Shift The Operations Lead for the 2nd Shift plays a key role at our Phoenix, AZ Inspection Center. This position supervises a team of hourly associates, guiding them to meet production goals and uphold Carvana’s standards for vehicle quality. The Operations Lead supports and develops team members on the front line, helping keep operations on track during the second shift. Note: This position is not eligible for visa sponsorship.

Founding Creative Director / Design LeadLocation: Phoenix, AZ | Work Style: Full-time In-PersonRole Overview & MissionJoin eqltech as we revolutionize the financial infrastructure for the next generation of education finance. Targeting the staggering $1.5T available in Education Funds in the US, our mission is to empower families to access the $900B public education budget. With our innovative approach, parents gain control over an average of $7,500 per child annually through state-funded Education Savings Accounts (ESAs). Our product combines a charge card, reimbursement engine, and an education vendor marketplace into a high-trust system.As the inaugural Founding Creative Director, you will spearhead the design function at a company backed by $16M in funding from premier VCs and angel investors. This is your chance to create a design roadmap from the ground up, defining the visual identity and enhancing the core product experience in collaboration with the co-founders.Design ChallengesBenchmarking: Imagine a blend of Stripe (clarity and trust) and Duolingo (engagement and warmth) as a departure from traditional fintech interfaces.Addressing Low Digital Literacy: Create intuitive designs for families who aren't digital natives, transforming compliance-grade complexity into a seamless user experience.Systems Thinking: Oversee all external-facing touchpoints, encompassing mobile app UX, design tokens, multimedia content, and investor presentations.Team Collaboration: We thrive on in-person collaboration, with our team working together in the office six days a week.

About Carvana Carvana aims to change how people buy cars. The company stands behind its vehicles, only selling cars that meet strict standards, vehicles the team would feel comfortable offering to their own families. Each car goes through a detailed process at one of several Reconditioning Centers across the country. This includes a full inspection, careful reconditioning, and professional photography before any listing appears on the Carvana website. Every vehicle must pass a 150-point Carvana Certified inspection to ensure it meets high mechanical and cosmetic standards. Our Mission Carvana is committed to making car buying straightforward and stress-free. The focus is on quality and transparency, with a promise to deliver only the best vehicles to customers. The team is growing and welcomes skilled people who want to help uphold this promise. Role Overview: Operations Lead The Operations Lead acts as a front-line supervisor at the Phoenix Inspection Center. This person manages and develops a team of hourly associates, working hands-on to meet production goals. The Operations Lead plays a key role in keeping daily operations on track and ensuring standards stay high. Please note: This position is not eligible for visa sponsorship.

Founding GTM Engineer (Series A Fintech / EdTech)Location: Phoenix, AZ (In-Person, Full Time) | Seniority: Founding / Senior IC | Equity: Meaningful Founding StakeOur Mission: Crafting the Financial Infrastructure for the $900B School Choice Movement.We are an exclusive partner of a rapidly growing startup focused on developing the framework for Education Savings Accounts (ESAs). The $900B public education budget in the US is being unlocked, providing parents with direct control of approximately $7,500 per child annually.This innovative company is designing a specialized charge card, a reimbursement engine, and a vendor marketplace that empowers this autonomy. With $16M raised from leading venture capitalists and a team that has already declined acquisition offers, this role represents a lifelong commitment for a founding contributor.The Team: Exceptional Talent and DedicationYou will be immersed in a full-time in-person culture in Phoenix. Collaborate with:Founders: A former quant from Goldman Sachs and an engineer who developed global-scale computer vision systems at 19.Engineering & Risk: Former leads and AI researchers from Stripe, Mercury, SpaceX (Ad Astra), Microsoft, and Circle.Policy & Community: The former Deputy Director of a leading state ESA department and top national school choice advocates.The Role: GTM as an Engineering DisciplineThis position transcends traditional sales or marketing roles. We seek a Founding GTM Engineer to forge a community-driven growth engine that scales from hundreds of families to tens of thousands.Engineer Acquisition Loops: Transition from paid acquisition to building self-sustaining, community-focused flywheels through homeschool co-ops, education pods, and micro-influencers.Engage with Families: Spend time in the field with families to gain insights into trust factors and adoption triggers—transforming these insights into actionable GTM strategies.Data-Driven Approach: Develop funnels, establish feedback loops, and conduct cohort/retention analysis with the precision of a software engineer.Lead Onboarding Conversion: Take ownership of the onboarding funnel, targeting a crucial 500-account goal and beyond.

EQL Tech is hiring a Founding Go-To-Market Lead (Growth & Community) for a venture-backed fintech client in Phoenix, Arizona. This on-site, full-time role centers on helping families navigate state-funded Education Savings Accounts (ESAs) in a $900B public education market. The company aims to replace outdated, government-focused platforms with a polished fintech product that families can trust and enjoy using. Company Snapshot Funding: $16M raised from top venture capitalists and angel investors Team: Built by alumni of Stripe, Mercury, Goldman Sachs, and SpaceX Product: Consumer fintech experience inspired by Cash App and Wise What You Will Do Create a community-driven go-to-market strategy, focusing on referrals, partnerships, and direct engagement with parent networks Work closely with families to understand their needs, build trust, and identify adoption barriers, then translate insights into actionable GTM tactics Design, test, and refine referral programs, partnership models, and systems for gathering community feedback Lead outreach efforts in person with homeschool groups, special needs communities, local parent gatherings, educational events, and advocacy organizations Collaborate with founders, product, and operations teams to improve onboarding and drive account growth Analyze data on funnels, cohorts, activation, retention, and conversion to support decision-making Work with community leaders, education stakeholders, and partners to expand the company’s reach and impact Travel regularly to connect with families and partners face to face Who Thrives in This Role This position fits someone who enjoys building trust through direct community engagement, values fieldwork and relationships, and prefers working hands-on alongside both data and mission-driven founders. The focus is on real-world connections, not just digital campaigns or transactional outreach. Location Phoenix, Arizona (on-site, full-time)

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world’s most trusted driver. Beginning as the Google Self-Driving Car Project in 2009, we have relentlessly worked on developing the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access and prevent thousands of lives lost in traffic accidents. Our fully autonomous ride-hail service is powered by the Waymo Driver, which has successfully completed over ten million rider-only trips, autonomously navigating more than 100 million miles on public roads and tens of billions in simulation across over 15 states in the U.S.Though our vehicles navigate the world autonomously, our global security framework relies heavily on professionals like you. Safety is our cornerstone and drives every aspect of our operations. As the Security Operations Center Watch Lead, you will play a crucial role in maintaining comprehensive situational awareness and managing real-time security events, acting as the security representative and primary contact during incidents and crises.As an integral member of the Waymo Security Operations Center (WaySOC), your primary responsibility will be the continuous monitoring of our global operational landscape. You will manage security events with accuracy and technical expertise, ensuring that physical security considerations are integrated into cross-functional initiatives while possessing the discretion to escalate complex issues to leadership when appropriate.This position requires shift work, including nights, weekends, and holidays, at our 24/7/365 operations center and will report directly to the Waymo Security Operations Center Operations Manager.Your Responsibilities Include:Maintaining Situational Awareness: Lead the monitoring of Waymo’s global presence, evaluating and assessing potential impacts on personnel, the autonomous fleet, and facilities.Managing Real-Time Events: Supervise security responses to active incidents, ensuring operational excellence and strict compliance with established protocols.Representing Physical Security: Act as the physical security point of contact during the initial stages of all incident responses and crises, collaborating with teams in Facilities, EHS, Operations, Safety, Legal, and Resilience.Conducting Briefings: Deliver clear and concise situational updates to leadership during active security events, demonstrating professional judgment to identify when incidents necessitate higher-level intervention.Ensuring Operational Quality: Perform real-time audits of incident logs and dispatch activities.

Join our dynamic team as a Sales Advisor at H&M located in the Desert Ridge Marketplace. In this role, you will provide exceptional customer service, assist in styling, and maintain the store's visual standards. Become a part of a global fashion brand that values creativity, teamwork, and customer satisfaction.

Join Our Founding Team as a Risk Operations AnalystLocation: Phoenix, AZ (In-Office) Seniority: Mid-Senior Analyst Reports to: Head of RiskAbout UsAt eqltech, we are dedicated to revolutionizing the financial infrastructure supporting the $900B US Public Education budget. Our innovative solutions include a charge card, reimbursement engine, and vendor marketplace designed to empower families with access to Education Savings Account (ESA) funds, averaging $7.5k per child annually. With the backing of $16M from prominent venture capitalists, we are committed to transforming the education system, prioritizing parental control over their children's learning experiences.Meet the Founding TeamYou will be part of an in-person team where collaboration thrives.Founders: Our founders possess extensive engineering backgrounds and have previously operated their own alternative school. One has held a Quant position at Goldman Sachs, while the other innovated a computer vision system for a leading smart warehousing company.Core Team: Work alongside top talent, including a founding engineer with AI research experience at MILA and Elon Musk’s SpaceX school, a Head of Risk from Mercury, Stripe, and Circle, and a Payments Engineer from Microsoft and Goldman Sachs.Your Challenge: Tackling 'Good Actor Fraud'In this role, you will address the unique challenge of 'good actor fraud', where families may unintentionally spend ESA funds on ineligible items due to complex state regulations. Your focus will be on education and prevention, ensuring the program's integrity while fostering understanding.Your ResponsibilitiesReporting to one of the most experienced leaders in fintech risk, you will develop analytics and processes to ensure the safety and scalability of the ESA card program.Transaction Monitoring: Analyze charge card transactions to identify patterns of ineligible spending and emerging risks in real-time.AI Automation: Design and implement AI-assisted workflows to streamline compliance and reduce manual intervention.Credit Cycle Management: Underwrite and oversee a unique charge card portfolio that aligns with the cyclical nature of state fund disbursements.SQL Analysis: Execute complex SQL queries to derive insights from raw data.

DoorDash Labs focuses on robotics and automation to improve last-mile logistics for millions. The team in Phoenix is looking for an Associate Operations Manager with a strong interest in technology and service operations. This position is fully onsite and reports to the Operations Manager, Service at DoorDash Labs. Role Overview The Associate Operations Manager, Service Operations - Labs, leads a team of both seasoned and new technicians in the Phoenix market. The main goal is to maximize operational uptime and support fleet utilization targets. This role requires a consistent onsite presence in Phoenix. What You Will Do Foster a safety-focused culture within the Service Operations team. Lead, mentor, and develop technicians to achieve high operational uptime. Work with Service Engineering to identify tooling and jig needs for new technology deployments in the field. Monitor technician productivity and adjust resources to optimize utilization. Ensure adherence to Service Standard Operating Procedures (SOPs), including local management of Work Orders and Parts. Support the growth and career advancement of Service Technicians within DoorDash Labs. Track and analyze key performance indicators (KPIs), addressing any performance gaps. Maintain responsibility for the uptime of all tools and equipment used by Service Operations. Some night or weekend work may be needed to support and oversee the team.

Join Our Team as a Shift Lead!At Terry Soot Management Group (TSMG), we are at the forefront of field data collection, having established our presence in Europe in 2017. Our mission is to gather data in environments where automation falls short. Our dedicated teams capture precise details through counting features, taking photographs, recording videos, and documenting audio, enabling our clients to make well-informed decisions. We operate across Europe and North America, consistently seeking new challenges and opportunities for growth.Role Overview:As the Shift Lead, you will play a pivotal role in optimizing our operational efficiency. Your responsibilities include organizing shift schedules, ensuring adherence to those schedules, tracking operator attendance, and managing staff availability. You will also assign missions to operators, ensuring the effectiveness of our field data collection efforts.

Role overview Lyft seeks an Operations Associate based in Phoenix, AZ. This position centers on making daily operations run more smoothly and efficiently. Collaboration with multiple teams is key to supporting efforts that improve the customer experience and keep operational standards high. What you will do Work with teams across Lyft to streamline processes Spot opportunities to improve service efficiency Support projects aimed at enhancing customer satisfaction Help maintain consistent operational quality Requirements Keen attention to detail Strong problem-solving skills Comfort working with others toward shared outcomes Ability to adapt in a busy environment

Join our dynamic team at Sonsoft Inc. as an Informatica Lead. In this pivotal role, you will leverage your expertise to lead data integration projects, ensuring seamless data flow and management across various systems. You will mentor junior team members, drive best practices in data management, and collaborate closely with stakeholders to meet business objectives.

ABOUT CIM GROUP:CIM Group is dedicated to enhancing communities through real estate and infrastructure ownership, operation, lending, and development. Our expert team collaborates to create value in real assets, positively impacting the communities we serve. Established in 1994, our founders began with projects in Southern California. Today, our diverse workforce of over 900 employees manages initiatives across the Americas, generating jobs, fostering comfortable living spaces, and providing essential sustainable infrastructure. Join us in making a lasting difference!POSITION PURPOSE:The Fund Operations Team is on the lookout for an Associate who will oversee the daily execution of fund operations processes. This pivotal role ensures that operational support is accurate, timely, and well-coordinated throughout the organization. You will work closely with internal teams, relaying time-sensitive and confidential information regarding product-specific operational matters.The Associate will act as a central coordination point for operational workflows, collaborating with Legal, Compliance, Fund Accounting, Tax, Marketing, IT, and Internal Audit to ensure effective execution and alignment. This position is ideal for a detail-oriented professional who excels in a fast-paced, collaborative environment and possesses a strong internal service mindset.

The Operator III position at Axon is based onsite in Phoenix, Arizona. This role involves hands-on work with advanced systems and machinery that contribute to the development of public safety technologies. Key responsibilities Operate and monitor complex equipment as part of daily operations Support the production process to ensure smooth workflow Help maintain the quality of Axon's products and services Work environment This is an onsite role, requiring presence at Axon's Phoenix location. Collaboration with team members and attention to detail are important in maintaining operational standards.

Gopuff is actively seeking passionate Operations Associates (OAs) to enhance our operations team in Phoenix. Reporting directly to a Site Leader, OAs are vital to our mission, embodying qualities of determination, positivity, and a zest for overcoming challenges. Your role will encompass a variety of operational tasks including picking, packing, and receiving products both onsite and in our associated kitchen, if applicable, while collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers, day and night, regardless of weather conditions. We are on the lookout for innovative thinkers, dreamers, and risk-takers who are eager to help us revolutionize the retail landscape at an unprecedented pace. A love for snacks is a bonus!Key Responsibilities:- Efficiently pick and pack items for customer dispatch- Receive and unpack vendor pallets, ensuring inventory accuracy and resolving discrepancies- Oversee inventory management and the re-shelving of canceled orders- Maintain a clean and organized sales floor and facility- Adhere to FIFO practices to manage waste and spoilage- Communicate with customers about substitute or out-of-stock items- Safely handle, scan, and move products in an organized manner- Engage in physical activities including standing, pushing, pulling, squatting, bending, reaching, and walking during shifts- Utilize carts, pallet jacks, dollies, and other equipment for product movement- Handle products that may contain tobacco, nicotine, or alcohol- Spend time in freezer locations throughout shifts- Walk several flights of stairs as needed- Prepare quality beverages and food items while adhering to recipes and presentation standards- Ensure the accuracy of all food and beverage packages for delivery- Follow health, safety, and sanitation guidelines for all products- Manage and organize kitchen facilities, ensuring waste and spoilage are minimized through careful preparation- Prepare, package, and stage orders for handoff

Charlie's Produce seeks an Operations Support Specialist in Phoenix to strengthen daily operations and assist teams throughout the company. This position helps maintain efficient logistics and supply chain functions, contributing to the overall reliability of company activities. Key responsibilities Assist with daily operations to help teams reach their objectives Identify and support improvements in logistics and supply chain processes Participate in initiatives aimed at enhancing customer satisfaction Provide hands-on support to help ensure smooth company operations This role centers on practical support and process improvement, making a direct impact on the effectiveness of operations at Charlie's Produce.

Role Overview Join our dynamic team as a CDL Vehicle Operator at Terry Soot Management Group (TSMG). In this role, you will operate specialized test vehicles to collect and analyze critical data, ensuring accurate assessments of vehicle performance and environmental conditions. Your responsibilities will also include providing essential feedback and supporting ride-hailing services for the public when required.

Join eproinc as a Sitecore Technical Lead, where you will spearhead innovative software development projects and lead a dynamic team. This role requires a strong technical background in Sitecore, as well as proven leadership skills to guide the team through complex challenges while ensuring successful project delivery.

Meter is building internet infrastructure as a true utility. The Operations Technician team in Phoenix plays a central role in making installations smooth for customers, partners, and technicians. This group keeps projects running on time and ensures each deployment meets high standards. Role Overview Installation is a sensitive phase where the network is most exposed. Operations Technicians work closely with stakeholders to support operational tasks at scale. This role focuses on guiding technicians in real time, troubleshooting issues as they come up, and helping to develop tools that make installations easier. The impact is direct: better technician experiences and stronger field results. What Success Looks Like Keep projects on track: Support technicians live and resolve issues quickly, aiming for over 90% of installations to finish on schedule. Raise quality standards: Maintain a rework rate below 5% while making sure all installation steps and checks are followed. Accelerate installs: Work with Operations Engineering to introduce automation that cuts installation validation times by 30%. Day-to-Day Responsibilities Lead live installation support shifts, answer technician questions, guide them through steps, and help clear roadblocks. Troubleshoot networking and hardware issues in real time, document root causes, and ensure effective fixes. Track progress on installations and keep project managers and internal teams informed. Spot recurring issues and partner with Operations Engineering to develop new playbooks, tools, or product improvements. Turn technician feedback into actionable product changes, making hardware and software more effective in the field.