Senior Principal Solution Architect - Platform Expert Services

ServiceNow seeks a Senior Principal Solution Architect with deep experience in Platform Expert Services. This position focuses on designing and developing advanced solutions that strengthen the platform’s capabilities for a wide range of clients. Role overview This architect works closely with teams across the company to create and implement solutions tailored to client needs. The role requires translating business requirements into technical designs and guiding projects from concept through delivery. What you will do Collaborate with cross-functional groups to design, develop, and implement solutions on the ServiceNow platform Apply deep platform expertise to solve complex technical challenges Ensure solutions align with client goals and project requirements Communicate project progress and technical details clearly to stakeholders at all levels Requirements Extensive background in platform architecture Proven success delivering complex projects on schedule and within defined scope Strong communication skills for working with both technical and non-technical stakeholders

Role overview The Senior Manager, Expert Services at ServiceNow leads a team of seasoned professionals in Phoenix. This role centers on delivering effective solutions to clients while shaping the team’s strategic direction. The Senior Manager is responsible for resource planning and building a culture where collaboration thrives. What you will do Guide and support a team of expert services professionals Set priorities and develop actionable plans to meet client objectives Allocate and manage resources to fulfill project and client requirements Promote knowledge sharing and encourage professional development within the team Foster a collaborative environment and welcome new ideas Location This position is based in Phoenix.

Who You Are You are a visionary security expert adept at intertwining business risks, regulatory demands, and technological advancements into cohesive, multi-faceted security frameworks. You excel in leading high-stakes discussions with executives and influencing strategic decisions by simplifying intricate security principles into clear, actionable strategies. With a natural inclination to think across various domains, you identify opportunities to unify identity, cloud, endpoint, and data security into comprehensive architectures. Working autonomously, you collaborate seamlessly with sales and technical teams and take pleasure in mentoring colleagues to enhance consultative security practices across the organization. About The Role The Senior Security Client Solution Architect (CSA) is pivotal in crafting and implementing integrated security strategies tailored to complex client ecosystems. This position transcends traditional technical architecture, playing a crucial role in shaping deal strategies, guiding security investment decisions, and ensuring that solutions meet regulatory standards, risk tolerances, and long-term business objectives. In this role, you will spearhead security discovery initiatives, design cohesive architectures that span multiple security domains, and work in close collaboration with Account Executives and practice leaders to identify opportunities and present comprehensive security solutions. As a senior member of the team, you will act as a trusted advisor to clients, serve as an escalation point for intricate designs, and mentor CSAs and engineers. This position is perfect for a security professional who thrives on owning strategic initiatives, fostering cross-domain discussions, and empowering both clients and internal teams to reach a heightened state of security maturity. Note: Candidates must be located within the United States and reside in Arizona. Travel of up to 40% may be required.

Preferred Qualifications:• A minimum of 5 years’ experience in technology consulting, enterprise architecture, or solutions architecture, with a strong grasp of architectural frameworks.• Expertise in Salesforce (SFDC) and its integration components, including Cloud Integration, Cloud Security Aspects, SFDC APIs, Apex Controllers, Apex Web Services, and Apex Callouts.• Solid technical foundation in advanced structured programming languages including APEX, Force.com, .NET, and Java; proficient understanding of RDMS concepts, SQL, and structured system analysis and design methodologies.• Proven experience in analyzing and evaluating technical architecture, formulating architecture options, and providing recommendations; strong understanding of enterprise-level IT architecture issues.• Minimum of 3 years developing technical strategies on the Salesforce platform, with the ability to create and effectively present solutions that meet customer demands.• Demonstrated success as a functional/technical professional, with at least 2 full lifecycle Salesforce implementations; ability to define detailed architecture and lead independent projects from an architectural perspective.• Comprehensive knowledge of Salesforce development, including Declarative programming, Apex Coding, and Visualforce.• Strong understanding of the development lifecycle, including deployment/packaging using Metadata API, Change Sets, and Ant.• Familiarity with best practices related to coding standards, deployments, Apex, Visualforce, Salesforce integration, and security implementations.• At least 2 years of experience in thought leadership, including white papers and mentoring staff and internal consulting teams.• Willingness to work in a management consulting environment requiring regular travel.• In-depth understanding of governor limits within Salesforce.• Experience implementing SOAP and REST-based web services.• Ability to develop web service classes on the Force.com platform and manage WSDL generation.• Proficient in writing Apex Classes, Visualforce Pages, Apex Triggers, Controllers, and using JQueries to meet complex business requirements.• Fluent in SOSL and SOQL, as well as workflows.• Hands-on experience with tools such as Data Loader, Eclipse, SoapUI, APEX Explorer, Ant Scripts, and AJAX Toolkit.• Skilled in migrating customizations, including configurations, packages, and other objects from Sandbox to Production environments.• Ability to customize reports, dashboards, workflows, and approval processes.• Adaptable to changes and flexible in approach.• Excellent written and verbal communication skills are essential.• Strong teamwork orientation.• Certification in Platform Dev1/2 or DEV 501 is preferred.• Experience with SOAP implementation of APIs (both Enterprise and Partner WSDL).• Knowledge of Single Sign-On (SSO) is a plus.• Java experience is a significant advantage.• Strong analytical skills are required.• Enthusiastic about working in a management consulting environment that necessitates frequent travel.

About the Position Join our dynamic team at LusterNational as a Senior PMIS Solutions Architect, where you will spearhead the strategy, design, and implementation of cutting-edge Project Management Information Systems (PMIS) for extensive heavy-civil infrastructure projects. This includes operations in highways, roads, bridges, transit (bus and rail), aviation (international airports), and water sector initiatives. Your role is pivotal, involving direct client engagement and a focus on solution-oriented outcomes. You'll define system architecture and integration strategies, guide development teams, and act as a trusted technical advisor for both clients and program leadership. By leveraging modern PMIS platforms and AI-driven technologies, you will ensure seamless connectivity between PMIS, enterprise systems, and project control processes, driving innovation and efficiency. Please note, this posting is for future opportunities and not for an immediate opening. We welcome applications and conduct interviews proactively to build our talent pool for this specialty area. Candidates selected will be notified first when project needs arise. While this role targets the Phoenix, AZ region, remote work is possible, with occasional onsite presence and travel required.

About PrePassPrePass® stands as North America's leading platform for weigh station bypass and toll management, revolutionizing the transportation sector. Our mission is to enhance operational efficiency, safety, and compliance for commercial vehicles, ensuring they can traverse highways and interstates without delays. By making informed decisions and building robust systems, we not only support fleets but also contribute positively to the broader economy.Joining PrePass means being part of a team that implements real-time solutions nationwide, empowering fleets to operate faster and more efficiently. Our work is both challenging and rewarding, presenting intricate problems that require innovative solutions. We seek bold thinkers who are passionate about making an impact and optimistic about the future of transportation.About the RoleWe are currently seeking a Mobile Solutions Architect to take charge of post-sale technical enablement for our Mobile application. This role is pivotal in customer onboarding, pilot execution, and ensuring long-term adoption. Unlike a pre-sales Solutions Architect, this position emphasizes customer success following the sale.The selected candidate will oversee Mobile pilots and onboarding processes from start to finish: configuring the Mobile app, guiding customers toward value realization, troubleshooting issues, liaising with internal teams for fixes, and ensuring a smooth transition to regular operations once success criteria are achieved. Additionally, you will be responsible for developing and maintaining playbooks, documentation, presentations, value narratives, and performance metrics that facilitate the scaling of Mobile enablement across our customer base.This highly collaborative, customer-centric role demands a strong technical background, operational excellence, and a commitment to driving adoption and measurable success. This is a hybrid position based in our Phoenix, AZ office.ResponsibilitiesMobile Pilot & Onboarding ExecutionLead Mobile pilots and customer onboarding from initiation to successful transition.Configure and prepare the Mobile application for customers, ensuring readiness for launch.Define pilot scope, success metrics, key milestones, and timelines in collaboration with customers and internal stakeholders.Accelerate time to first value by guiding customers through activation and early usage scenarios.Customer Enablement & AdoptionAct as the primary technical and enablement contact during pilot phases and early onboarding.Conduct customer walkthroughs, enablement sessions, and provide hands-on support to ensure successful adoption.

Join our dynamic team at Sonsoft Inc. as a Big Data Solutions Architect. In this role, you will leverage your expertise in big data technologies to design and implement robust data architecture solutions for our clients. You will work closely with cross-functional teams to ensure the successful deployment of data-driven projects that meet client needs.

Join our dynamic team at stemxpert1 as a Big Data Solutions Architect. In this role, you will leverage your expertise in big data technologies to design, implement, and optimize data solutions that drive business insights and operational efficiency. Your innovative approach will help us transform data into actionable strategies.

Cognite is at the forefront of industrial digital transformation, crafting cutting-edge AI and data solutions designed to address some of the world's most complex and impactful challenges. With an unparalleled industrial heritage and a robust array of AI capabilities, including low-code AI agents, Cognite is dedicated to accelerating digital transformation initiatives that enhance operational efficiency.Our ambitious vision is to unlock $100 billion in customer value by 2035, fundamentally reshaping the landscape of global industry.

Anaplan builds AI-powered scenario planning and analysis tools that help businesses make better decisions. Over 2,400 global companies, including names like Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, rely on the Anaplan platform. The company’s culture values diverse perspectives, celebrates achievements, and encourages leadership at every level. Role Overview The Principal Platform Adoption Specialist joins the Platform & Ecosystem Success team to help customers achieve strong results with Anaplan. This remote role is based in Phoenix or elsewhere in the United States. The focus is on supporting customers as they adopt Anaplan, ensuring they receive the enablement and guidance needed to get the most from their investment. What You Will Do Act as a strategic technical advisor to customers, helping them unlock the full value of the Anaplan platform. Drive customer success by increasing platform adoption, enhancing user enablement, and minimizing churn. Support renewals and identify opportunities for future growth. Stay current on platform updates and communicate new features to customers. Develop data-driven strategies to address adoption gaps. Share best practices and provide feedback to influence product development. Who Thrives in This Role This position is a fit for those with experience in Customer Success, Professional Services, or Product roles who enjoy helping customers succeed. Strong problem-solving skills and a collaborative approach are important. A genuine interest in technology and sharing expertise with others will help you excel.

Join ASM, where innovative technology intersects with a collaborative culture.With over 55 years of leadership in the semiconductor industry, ASM has consistently been a trailblazer in technological advancements. Our diverse team of over 4,500 professionals from 70 different nationalities is at the forefront of key innovations such as 5G, cloud computing, AI, and autonomous driving. More than just a technology company, we prioritize diversity, inclusion, and sustainability, making a positive impact on the world. Our development programs are designed to foster your growth while pushing the boundaries of innovation.In this pivotal role, you will oversee the quality assurance of our products, ensuring that we manufacture with excellence. Your responsibilities will include identifying strategies to enhance productivity and efficiency without compromising product quality or customer satisfaction, thereby transforming quality into a competitive advantage.As a leader, you will direct a team responsible for comprehensive quality assurance, utilizing both in-house operations and customer data to implement preventive measures for non-conformances (NC).We seek an inherently motivated individual, adept at crafting innovative solutions and conducting thorough analyses to facilitate effective resolutions.Key Responsibilities:Oversee Quality Non-Conformances – Identify root causes in intake and filtering processes.Coordinate with the Corporate Quality Team to align with customer expectations.Ensure timely and effective closure of NCs, including preventive actions.Establish and maintain Customer Quality Dashboards.Collaborate with customers on critical quality indexes.Support local management with process improvement proposals and the implementation of new processes.Lead corporate initiatives aimed at enhancing execution of critical processes.Drive resolution of structural quality issues within corporate frameworks, such as QMS restructuring.Develop structured inspection plans and collaborate across functions to enhance testing and assembly processes.Lead quality assurance metrics to meet targets, including managing contract manufacturers.Provide hands-on guidance to the team through 8D methodology to resolve non-conformances.

Join our dynamic team at Collabera as a Technology Architect, where you'll play a crucial role in designing and implementing cutting-edge technology solutions. Your expertise will drive our architectural vision and ensure our systems are scalable, efficient, and secure. Collaborate with cross-functional teams to align technology with business objectives and lead the charge in innovative project implementations.

Join ASM, where cutting-edge technology blends with a collaborative culture.With a legacy of over 55 years, ASM is a pioneer in innovation and technology. Our diverse team of more than 4,500 professionals from 70 nationalities plays a pivotal role in shaping the future through advanced semiconductor devices that fuel trends in 5G, cloud computing, AI, and autonomous driving. We are not just a tech company; we prioritize diversity, inclusion, and sustainability in our mission to create a positive global impact. Our dedicated development programs are designed to support your growth, broaden your horizons, and redefine the boundaries of innovation.As a Senior Principal Engineer, Global Product Management, you will steer ASM's product strategy and market presence by crafting the product roadmap, managing the entire product lifecycle, and collaborating with customers to deliver innovative solutions. This is a unique opportunity to work cross-functionally, engage with internal and external stakeholders, and shape the future of semiconductor technology.

Join Sonsoft Inc., a dynamic and innovative leader in software solutions, as a SalesForce Architect. In this vital role, you will leverage your expertise in Salesforce to design and implement robust solutions that meet our clients' needs. You will collaborate with cross-functional teams, ensuring the successful integration of Salesforce within our existing systems.

Join our dynamic team at Sonsoft Inc. as a Pega Architect and leverage your expertise to drive innovative solutions. In this role, you will be responsible for designing, developing, and implementing Pega applications that meet our clients' needs. You will collaborate with cross-functional teams to ensure the successful delivery of projects while adhering to best practices and standards.Your technical prowess and leadership skills will be key in mentoring junior team members and guiding them through complex challenges.

Join our innovative team at Sonsoft Inc. as a Microstrategy Architect. In this role, you will leverage your expertise in Microstrategy to design and implement complex BI solutions, optimizing data analytics and reporting capabilities for our clients. You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of BI strategies that drive business decisions.

Join our dynamic team at Sonsoft Inc. as a Microstrategy Architect. In this pivotal role, you will leverage your expertise in Microstrategy to design, implement, and optimize data visualization solutions. Your contributions will help drive critical business insights and enhance decision-making across our organization.

We are seeking a talented and experienced Cognos Architect to join our dynamic team in Phoenix. In this role, you will design and implement robust business intelligence solutions leveraging IBM Cognos technologies. You will collaborate with cross-functional teams to gather requirements, develop data models, and ensure the highest standards of data quality and performance. If you are passionate about data-driven decision-making and have a strong background in Cognos architecture, we would love to hear from you!

Join Sonsoft Inc. as a Cognos IMC Architect and take charge of designing and implementing robust data solutions. You will play a pivotal role in transforming data into actionable insights, collaborating with cross-functional teams to optimize performance and enhance user experience.

Join our innovative team at Sonsoft Inc. as a Blue Prism Architect. In this pivotal role, you will leverage your expertise in robotic process automation (RPA) to design and implement solutions that enhance business efficiency. You will collaborate with cross-functional teams to identify automation opportunities and develop scalable solutions using Blue Prism technology.