Technical Support Representative at Cox Communications | Phoenix

Join our dynamic team as a Technical Support Representative, where you'll be essential to the ongoing stability and expansion of our organization. As the face of the Cox brand, you will be part of a dedicated, service-oriented team that:Ensures a superior customer experience and provides honest, dedicated support in a call center environment.Conducts real-time troubleshooting to resolve technical issues for customers.Educates residential Cox customers on product installation and usage.Identifies opportunities to propose additional or upgraded services while maintaining exceptional customer satisfaction.Embraces and exemplifies the core values of Cox, fostering a culture of respect and teamwork.Embark on your career journey with Cox Communications as a Technical Support Representative, where you’ll not only enhance the lives of our customers but also advance your own career.Key Responsibilities:Handle inbound customer inquiries regarding various Cox products in a call center setting.Pinpoint the root cause of customer issues and determine necessary actions for resolution, utilizing company resources and collaboration with other departments.Provide real-time troubleshooting assistance over the phone and schedule service appointments when necessary.Deliver exceptional customer service by addressing basic programming queries and connecting customers with sales for more complex inquiries.Foster customer loyalty through follow-up calls after actions taken by other Cox departments.Engage with customers to understand their needs and concerns effectively.Keep customers updated on the status of their inquiries by accessing work order information.Document call details and new account information accurately within the computer system, completing any necessary forms for inter-departmental requests.Bilingual (English/Spanish) candidates may have additional opportunities and incentives.Perform other related duties as assigned.

Join our vibrant team at Cox Communications, where we connect people to the services they cherish. We are seeking dedicated individuals to become part of our call center team, acting as the voice of our brand to Serve, Solve, and Sell.We provide:Competitive wages with opportunities for performance-based financial incentives.Complimentary Internet services and discounted Cox offerings.Comprehensive Medical, Dental, and Vision benefits effective from day one.A casual yet dynamic and engaging workplace atmosphere.Retirement options including 401(K) and pensions.Work-life balance with up to 22 days of Paid Time Off in the first year plus 7 Paid Holidays.Tuition assistance to support your educational endeavors.Involvement in community initiatives through volunteering opportunities.Flexible work arrangements, including potential work-from-home options in select markets.Numerous opportunities for career advancement across the Cox family of companies.A Technical Support Representative plays a vital role in a supportive, service-oriented team that:Exceeds customer expectations through exceptional service.Engages in real-time troubleshooting to resolve technical issues.Educates Cox customers on product usage and service enhancements.Identifies opportunities to recommend additional services while ensuring a positive customer experience.We embody Cox’s core values of Integrity, People, Diversity, Customers, and Community, ensuring we operate with honesty and respect for all.

At Cox Communications, we strive to connect people with the things they cherish most. Join our dynamic call center team as a Technical Support Customer Service Representative, where you will be the voice of our brand dedicated to Serving, Solving, and Selling.We provide a range of benefits designed to support our employees:Competitive salaries with opportunities for performance-based bonuses.Complimentary Internet access and discounted services from Cox.Comprehensive medical, dental, and vision coverage starting on your first day.A casual yet vibrant work environment that promotes engagement.Robust retirement plans, including 401(K) and pension options.A healthy work-life balance with up to 22 days of Paid Time Off in your first year, plus 7 paid holidays.Tuition assistance to help you further your education.Numerous community engagement initiatives, including volunteer opportunities.Flexible work arrangements, including potential remote work options in select markets.Career growth opportunities across the Cox family of companies.As a Technical Support Representative, you will:Deliver exceptional customer service, exceeding our customers' expectations.Engage in real-time troubleshooting to resolve technical issues.Educate residential customers on product usage and service enhancements.Identify opportunities to sell additional services while ensuring a superior customer experience.Embrace our core values of integrity, community, diversity, and customer commitment as you contribute to our mission to enhance the lives of our customers.

As a Customer Account Services Representative, you will play a crucial role in enhancing customer satisfaction while simultaneously contributing to the growth of our esteemed company. You will have the opportunity to identify and promote additional or upgraded services that meet customer needs.Key ResponsibilitiesDeliver Exceptional Customer Experiences- Engage with customers in a call center setting by warmly greeting them, asking insightful questions, and actively listening to their needs and requests.- Ensure a seamless customer journey by accurately documenting call details and entering new account information into our systems, as well as completing necessary forms for inter-departmental actions.- Foster customer loyalty by conducting follow-up calls after actions are taken by other Cox departments.Effective Problem Solving- Provide appropriate answers or solutions by interpreting information relevant to the customer’s specific situation.- Educate customers on billing statements and explain Cox's policies and procedures regarding pricing, billing, and services.- Carry out necessary calculations concerning fees, timeframes, or due dates.Contribute to Business Growth- Advance the company's objectives by identifying opportunities for sales leads, promoting Cox services, and offering service contracts as authorized by customers.- Collaborate with Sales for identified leads and coordinate with Technical Support for assistance with non-account-related issues.

Join our dynamic team at Collabera as a Technical Support Representative in Phoenix, Arizona! In this role, you will be the first point of contact for our clients, assisting them with technical inquiries and providing exceptional customer service. Your expertise will help resolve issues efficiently and ensure a seamless experience for our users.

Role Overview Domino's Pizza in Phoenix is hiring a Customer Service Representative. This role centers on helping customers, answering questions, and taking orders. The goal: make sure every interaction leaves customers satisfied. What You Will Do Respond to customer inquiries in person and over the phone Take accurate orders and enter them into the system Support the team to deliver prompt, reliable service Represent Domino's with a friendly, professional attitude

Join our dynamic team as a Senior Customer Service Representative at Collabera in Phoenix, where you will play a crucial role in delivering exceptional service to our clients. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.

Job OverviewJoin PulseMediaNL as a Customer Service Representative, where you will serve as the vital link between our customers and our services. Your role will be pivotal in upholding our standards of quality, responsiveness, and customer satisfaction. You will assist customers throughout their journey, addressing inquiries, offering guidance, and ensuring they maximize the value of our services.This position is perfect for an empathetic individual who is solution-focused and excels in a fast-paced, digital environment.Your ResponsibilitiesCustomer Support & CommunicationAddress customer inquiries through email, chat, and phone promptly and professionally.Deliver accurate information regarding our products, services, and processes.Ensure each interaction fosters a positive and supportive customer experience.Issue ResolutionInvestigate and resolve customer issues efficiently, escalating when necessary.Take ownership of customer concerns from initial contact to resolution.Follow up with customers to ensure their satisfaction and closure.Customer Experience & ImprovementIdentify recurring issues and relay insights to internal teams.Contribute to the enhancement of support processes and customer journeys.Maintain detailed and accurate records of customer interactions in our internal systems.CollaborationCollaborate with Sales, Operations, and Product teams to meet customer needs.Support internal initiatives aimed at boosting customer satisfaction and retention.

Join Trackman as a Customer Service Specialist, where you will serve as the essential link between our customers and our innovative products. This role demands a deep commitment to customer satisfaction, exceptional communication skills, and a knack for troubleshooting technical challenges effectively and proactively. You will be instrumental in providing our customers with a seamless and enjoyable experience across all Trackman services, whether through phone, email, or chat support.Key ResponsibilitiesCustomer Service:Respond promptly and professionally to customer inquiries via phone and email, ensuring empathy and clarity in every interaction.Educate customers on product features, updates, and troubleshooting techniques, empowering them to get the most out of Trackman products.Manage a high volume of incoming support requests, consistently meeting response time and quality expectations.Engage in proactive follow-ups after customer interactions to verify satisfaction and offer further assistance if required.Guide new customers through onboarding, providing tailored support with initial setup, configuration, and effective use of Trackman products.Customer Support:Deliver outstanding support and guidance to customers, addressing inquiries, troubleshooting problems, and ensuring swift resolutions.Diagnose and resolve technical issues related to Trackman products, meticulously documenting each case in our support system.Participate in team training sessions and knowledge-sharing initiatives to stay updated on product enhancements and support strategies.Assist international customers and work with translation resources to provide clear, accurate support in multiple languages.Internal Processes:Collaborate with cross-functional teams to escalate complex cases when necessary, ensuring timely solutions.Thoroughly document customer interactions in the support system, maintaining accurate records of issues, resolutions, and follow-up actions.

Domino's Pizza, Inc. is hiring a Customer Service Representative in Phoenix. This position centers on helping customers place orders, answering questions, and making sure each interaction is positive. Role overview As a Customer Service Representative, expect to interact directly with customers, handle order details, and resolve any concerns that come up. Friendly communication and attention to detail are important in this role. What you will do Assist customers with placing orders by phone or in person Respond to questions and provide information about menu items Work to ensure each customer leaves satisfied with their experience Requirements Strong communication skills Enjoy working with people and solving problems Comfortable in a busy setting

Join the dynamic team at Domino's Pizza as a Customer Service Representative in Phoenix! As the face of our brand, you will provide exceptional service to our customers, ensuring their experience is nothing short of excellent. Your role will involve handling customer inquiries, taking orders, and assisting with any issues that may arise, all while creating a positive and welcoming atmosphere.

Join the team at Domino's Pizza, Inc. as a Customer Service Representative in Phoenix! We're looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this dynamic role, you will interact with customers, take orders, and ensure a delightful dining experience. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect opportunity for you!

Join our dynamic team at Domino's Pizza, a leader in the pizza delivery and carryout industry! As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction while providing top-notch service. Your responsibilities will include taking orders, answering customer inquiries, and managing delivery schedules. We are looking for enthusiastic individuals who thrive in a fast-paced environment and have a passion for delivering great service. Apply today and become a part of our success story!

Join our team at Domino's Pizza as a Customer Service Representative and become a key player in delivering exceptional service to our valued customers. You will be responsible for managing customer inquiries, processing orders, and ensuring a smooth and positive experience throughout the order process.

Join our dynamic team at Domino's Pizza as a Customer Service Representative in Phoenix! In this crucial role, you will be the face of our brand, engaging with customers to take orders, answer questions, and address concerns, all while ensuring a positive experience. Your excellent communication skills and friendly demeanor will help you thrive in a fast-paced environment.

Join our dynamic team at Collabera Inc. as a Senior Customer Service Representative! In this role, you will be the voice of our company, providing exceptional support to our valued customers. You will handle inquiries, resolve issues, and ensure a seamless experience for all clients.

About the Role Domino's Pizza, Inc. is hiring a Customer Service Representative in Phoenix. This position helps customers place orders, answers questions, and supports a positive experience with every interaction. What You Will Do Respond to customer inquiries by phone or in person Take and process orders accurately Assist with resolving customer concerns Support team members as needed to keep operations running smoothly Who Succeeds Here Enjoys helping people and making their day better Communicates clearly and stays friendly under pressure Works well in a busy setting If working directly with customers and being part of a team sounds appealing, Domino's would like to meet you.

Join our dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will be the friendly voice assisting our customers, ensuring they have a delightful experience with our services. You will handle customer inquiries, take orders, and resolve any issues while providing top-notch service. If you are enthusiastic, enjoy working in a fast-paced environment, and have a passion for customer satisfaction, we want to hear from you!

Join our dynamic team at Domino's Pizza as a Customer Service Representative in Phoenix! We are looking for enthusiastic individuals with excellent communication skills who love engaging with customers and providing exceptional service. In this role, you will be the face of our brand, taking orders, assisting customers, and ensuring a fantastic dining experience.

Join our team as a Customer Service Representative and become a vital part of the Domino's family! In this role, you will be the face of our brand, delivering exceptional customer experiences through phone and in-person interactions. You will assist customers with their orders, resolve any issues, and ensure that every interaction reflects our commitment to quality and service.