About VirtuousAt Virtuous, our mission is to foster global generosity by empowering nonprofits to cultivate meaningful connections with their donors. We provide an innovative software platform that equips mid-sized charities with sophisticated tools for fundraising, marketing, volunteer engagement, and online contributions.Our dynamic team is passionate about challenging the conventional norms within the nonprofit landscape. We are driven, humble, and dedicated to delivering exceptional software solutions, customer success experiences, and sales interactions to the world's foremost nonprofits.We understand the significance of giving back and making a positive impact in our communities. That’s why we embrace radical generosity by volunteering at nonprofits and going the extra mile for our team and clients. We take our work seriously, but we also believe in enjoying the journey.The ideal candidate will resonate with our values by:Exhibiting curiosity and asking insightful questionsProviding candid and gracious feedback while welcoming it in returnDemonstrating a passion for philanthropy and technologyServing joyfully, with a willingness to contribute, even with small tasks like making coffeeCelebrating the achievements and milestones of othersAssuming positive intent and fostering trustEngaging with diverse individuals and creating a welcoming environmentDiscover our core values and more here.Priority will be given to applicants located in Phoenix, AZ, to support our hybrid work model.

Work Arrangement: This position will initially be remote and will transition to an in-office role in Phoenix, AZ, as we expand our local team. We are committed to fostering a collaborative environment where our team can engage closely.About Us:CubX is an innovative Managed Service Provider (MSP) that specializes in delivering simplified IT solutions tailored to diverse businesses. Our focus is on providing outstanding IT services that emphasize technical proficiency and strong client relationships. We are looking for skilled IT Technicians (Level 2/3) who are enthusiastic about technology, have expertise in Microsoft 365 administration, and thrive in a dynamic team-oriented setting.Why Join CubX?At CubX, we treat our clients as partners, not just support tickets. Our dedication to exceptional, personalized service sets us apart. We embrace creativity, proactive problem-solving, and foster a balanced work environment that includes:Competitive Salary & Comprehensive Benefits: Health, dental, vision, 401(k), and PTO.Professional Growth: Opportunities for training and certification in Microsoft 365, Azure, and networking.Inclusive Company Culture: Enjoy team events, social activities, a gym for physical wellness, and a supportive environment that values your contributions.Explore CubX:Discover What It’s Like to Work at CubX (Inside Our Team)Your Responsibilities: Helpdesk Support: Provide Level 2/3 IT Helpdesk support and address client issues efficiently across Windows, macOS, and mobile platforms (iOS/Android).Workload Management: Maintain organization and prioritize tasks to ensure timely completion.Microsoft 365 Administration: Oversee and configure Microsoft 365 applications such as Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive.Networking Management & Troubleshooting: Configure and resolve issues with network protocols including DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi.Endpoint Management: Utilize Microsoft Intune for device management and Windows Autopilot for provisioning.Azure Administration: Assist with Azure Active Directory (Azure AD), Virtual Machines, and Azure Networking tasks.

Join our dynamic team at Collabera as a Technical Support Representative in Phoenix, Arizona! In this role, you will be the first point of contact for our clients, assisting them with technical inquiries and providing exceptional customer service. Your expertise will help resolve issues efficiently and ensure a seamless experience for our users.

Join our dynamic team as a Technical Support Representative, where you'll be essential to the ongoing stability and expansion of our organization. As the face of the Cox brand, you will be part of a dedicated, service-oriented team that:Ensures a superior customer experience and provides honest, dedicated support in a call center environment.Conducts real-time troubleshooting to resolve technical issues for customers.Educates residential Cox customers on product installation and usage.Identifies opportunities to propose additional or upgraded services while maintaining exceptional customer satisfaction.Embraces and exemplifies the core values of Cox, fostering a culture of respect and teamwork.Embark on your career journey with Cox Communications as a Technical Support Representative, where you’ll not only enhance the lives of our customers but also advance your own career.Key Responsibilities:Handle inbound customer inquiries regarding various Cox products in a call center setting.Pinpoint the root cause of customer issues and determine necessary actions for resolution, utilizing company resources and collaboration with other departments.Provide real-time troubleshooting assistance over the phone and schedule service appointments when necessary.Deliver exceptional customer service by addressing basic programming queries and connecting customers with sales for more complex inquiries.Foster customer loyalty through follow-up calls after actions taken by other Cox departments.Engage with customers to understand their needs and concerns effectively.Keep customers updated on the status of their inquiries by accessing work order information.Document call details and new account information accurately within the computer system, completing any necessary forms for inter-departmental requests.Bilingual (English/Spanish) candidates may have additional opportunities and incentives.Perform other related duties as assigned.

Join Our Dynamic Team!With over 40 years of experience in sales enablement and tailored business solutions, DSI Systems is dedicated to providing exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and rewarding work environment offers ample opportunities for personal and professional growth, allowing you to make a significant impact.Position OverviewThe Retail Support Specialist (RSS) plays a vital role in delivering exceptional frontline support to AT&T customers within bustling national retail locations. This position involves direct engagement with customers and retail partners to address and resolve account, billing, device, and service inquiries, all while thriving in fast-paced, high-volume scenarios. To excel in this role, candidates must possess excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail atmosphere.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail environments.Address inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Effectively operate in high-traffic retail settings, ensuring focus, professionalism, and service excellence during peak periods and escalated situations.Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the primary AT&T liaison for these partners, leading in-store support for escalated customer issues.Proactively collaborate with store leadership to address customer concerns, fostering strong partnerships and ensuring a premier customer experience.Work Environment & Schedule ExpectationsThis position requires work in a retail environment, including standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business needs.Comfortable operating in a busy, customer-facing environment with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real time.Thoroughly and accurately document all customer interactions.Comply with company policies, compliance requirements, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.

Join Konecranes as a Territory Technical Support Manager in the vibrant city of Phoenix, Arizona. In this pivotal role, you will be responsible for providing exceptional technical support and solutions to our clients across the western region of the United States. Your expertise will empower customers to maximize their equipment performance and operational efficiency.As a key member of our team, you will work closely with sales and service departments to ensure customer satisfaction and drive continuous improvement initiatives. Your ability to communicate technical information effectively and collaborate with diverse teams will be crucial in this role.

Join ASM and be a part of a pioneering technology and collaborative culture.With over 55 years of leadership in innovation, ASM is at the forefront of technological advancements. Our diverse team of more than 4,500 ASMers from 70 different nationalities contributes significantly to transformative trends such as 5G, cloud computing, AI, and autonomous driving. We prioritize diversity, inclusion, and sustainability, striving to create a positive impact globally. Our development programs are designed to foster your growth, shaping your future while pushing the limits of innovation. As a Technical Product Support (TPS) Engineer at ASM, you will engage directly with customers and engineering teams, driving cutting-edge products from development into high-volume manufacturing. You will become a system-level expert on new products, playing a vital role in design, testing, and customer adoption.This dynamic, hands-on role is perfect for engineers who thrive on solving complex problems, working with state-of-the-art technology, and witnessing their efforts materialize in real manufacturing environments worldwide. Expect domestic and international travel (25–75%) depending on the product lifecycle.

Become Part of Our Dynamic Team!At DSI, we boast over 40 years of experience in sales enablement and tailored business solutions that drive significant results for our clients and partners. We are searching for enthusiastic individuals who are ready to make a meaningful impact in sales and customer service. Our vibrant and fulfilling work environment presents an exceptional opportunity for you to grow alongside us and leave a lasting mark.Position OverviewThe Retail Support Specialist (RSS) is responsible for delivering hands-on support to AT&T customers within bustling national retail settings. In this role, you will directly interact with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in fast-paced, high-volume circumstances. Achieving success in this position requires excellent communication skills, emotional resilience, technological proficiency, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail environment. Main Responsibilities: Customer SupportOffer courteous, professional, and solution-oriented support to AT&T customers at national retail locations.Address inquiries concerning billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Function effectively in high-traffic retail settings, sustaining focus, professionalism, and service quality during peak periods and escalated situations. Retail Partner SupportAct as the AT&T subject-matter expert for retail employees and third-party labor partners.Serve as the primary AT&T representative for these partners, leading in-store assistance for retail escalations.Proactively engage with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is conducted in a retail environment and necessitates standing, walking, and engaging on the sales floor for up to 8 hours daily.Ability to work flexible hours, including evenings, weekends, and holidays, based on business demands.Comfort working in bustling, customer-facing settings with frequent interaction and problem-solving requirements.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real time.Thoroughly document all interactions.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance benchmarks, including quality, efficiency, and customer satisfaction metrics.Implement and maintain approved planograms for mobile devices and signage.

At Cox Communications, we strive to connect people with the things they cherish most. Join our dynamic call center team as a Technical Support Customer Service Representative, where you will be the voice of our brand dedicated to Serving, Solving, and Selling.We provide a range of benefits designed to support our employees:Competitive salaries with opportunities for performance-based bonuses.Complimentary Internet access and discounted services from Cox.Comprehensive medical, dental, and vision coverage starting on your first day.A casual yet vibrant work environment that promotes engagement.Robust retirement plans, including 401(K) and pension options.A healthy work-life balance with up to 22 days of Paid Time Off in your first year, plus 7 paid holidays.Tuition assistance to help you further your education.Numerous community engagement initiatives, including volunteer opportunities.Flexible work arrangements, including potential remote work options in select markets.Career growth opportunities across the Cox family of companies.As a Technical Support Representative, you will:Deliver exceptional customer service, exceeding our customers' expectations.Engage in real-time troubleshooting to resolve technical issues.Educate residential customers on product usage and service enhancements.Identify opportunities to sell additional services while ensuring a superior customer experience.Embrace our core values of integrity, community, diversity, and customer commitment as you contribute to our mission to enhance the lives of our customers.

Loenbro, LLC seeks an Operations Support Specialist based in Arizona. This role plays a key part in shipping and receiving activities within a manufacturing setting, where priorities can shift quickly. The position also provides administrative support to the production team. Key responsibilities Coordinate shipping and receiving tasks to keep logistics on track Maintain and organize document control systems for production and logistics records Prepare analytical reports that assist with operations and decision-making Verify accuracy throughout all logistics processes Handle essential administrative duties for the production team What helps in this role Attention to detail in daily tasks Comfort managing several priorities at once Clear communication with colleagues at all levels

Join Trackman as a Customer Service Specialist, where you will serve as the essential link between our customers and our innovative products. This role demands a deep commitment to customer satisfaction, exceptional communication skills, and a knack for troubleshooting technical challenges effectively and proactively. You will be instrumental in providing our customers with a seamless and enjoyable experience across all Trackman services, whether through phone, email, or chat support.Key ResponsibilitiesCustomer Service:Respond promptly and professionally to customer inquiries via phone and email, ensuring empathy and clarity in every interaction.Educate customers on product features, updates, and troubleshooting techniques, empowering them to get the most out of Trackman products.Manage a high volume of incoming support requests, consistently meeting response time and quality expectations.Engage in proactive follow-ups after customer interactions to verify satisfaction and offer further assistance if required.Guide new customers through onboarding, providing tailored support with initial setup, configuration, and effective use of Trackman products.Customer Support:Deliver outstanding support and guidance to customers, addressing inquiries, troubleshooting problems, and ensuring swift resolutions.Diagnose and resolve technical issues related to Trackman products, meticulously documenting each case in our support system.Participate in team training sessions and knowledge-sharing initiatives to stay updated on product enhancements and support strategies.Assist international customers and work with translation resources to provide clear, accurate support in multiple languages.Internal Processes:Collaborate with cross-functional teams to escalate complex cases when necessary, ensuring timely solutions.Thoroughly document customer interactions in the support system, maintaining accurate records of issues, resolutions, and follow-up actions.

ABC Legal Services has supported the service of process industry for over three decades, maintaining a strong presence across major U.S. cities including Phoenix, Arizona. The company’s focus on technology and process improvement shapes its approach to legal support and client service. Role overview This Legal Support Specialist role is based at the Phoenix office and centers on supporting Arizona court operations. The position requires daily, in-person collaboration with court personnel and legal court runners. Timely processing and accurate uploading of court filings into ABC Legal’s proprietary system are key parts of the job. What you will do Communicate clearly and professionally with court staff and internal teams Prepare legal documents, maintaining a high level of accuracy Track document retrievals and process court records efficiently Manage a significant volume of court-related tasks Requirements Organized and proactive approach to daily responsibilities Strong attention to detail, especially with legal documentation Comfort working on-site in a busy office environment Ability to manage shifting priorities and handle high-volume workloads This is an on-site position at the Phoenix, Arizona office only.

Charlie's Produce seeks an Operations Support Specialist in Phoenix to strengthen daily operations and assist teams throughout the company. This position helps maintain efficient logistics and supply chain functions, contributing to the overall reliability of company activities. Key responsibilities Assist with daily operations to help teams reach their objectives Identify and support improvements in logistics and supply chain processes Participate in initiatives aimed at enhancing customer satisfaction Provide hands-on support to help ensure smooth company operations This role centers on practical support and process improvement, making a direct impact on the effectiveness of operations at Charlie's Produce.

About ValonValon is at the forefront of revolutionizing mortgage servicing and consumer direct lending through a technology-centric approach. Supported by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we have constructed our platforms from scratch, avoiding outdated legacy systems. This results in enhanced transparency, efficiency, and care for homeowners, lenders, and investors alike. By integrating processes into a modern, AI-driven operating system, we are pioneering automation, compliance, and continuous improvement within our servicing and lending operations.Our mission is to empower every homeowner by simplifying the mortgage experience to be secure and financially uplifting. We assemble a talented team of world-class engineers, servicing experts, lending professionals, and operations leaders who share a common goal of enhancing the homeowner journey. We are not just redefining the current landscape of servicing and lending; we are also creating avenues for skilled individuals to help shape the future of this industry.As Valon continues its expansion across various states, we are opening exciting new roles and career opportunities. Joining our team means becoming part of a fast-growing company where innovation, collaboration, and a focus on customer impact are paramount. The future of regulated finance is being built here, and we invite you to be a part of it.Legal Risk Compliance at ValonThe Compliance team at Valon is a rapidly growing and dynamic group dedicated to developing a mortgage servicing platform that empowers both the servicing side and Mortgage Loan Originators (MLOs) to offer outstanding services while ensuring a transparent experience for homeowners. As an Audit and Exam Support Specialist (Hourly) at Valon, you will provide essential administrative and operational support for the audit and examination functions within our servicing business.Role OverviewWe are seeking a meticulous Audit and Exam Support Specialist (Hourly) to join our Legal Risk Compliance team. In this position, you will assist in coordinating and executing state exams, external audits, and internal review processes. Collaboration with team members and business partners in Lending & Servicing will be crucial as you manage requests, organize documentation, and ensure timely responses during audits and examinations.This entry-level to early-career role is perfect for individuals eager to gain experience in mortgage servicing compliance within a fast-paced, technology-driven environment. The ideal candidate is organized, responsive, and adept at managing administrative tasks with precision and reliability.

Join our vibrant team at Cox Communications, where we connect people to the services they cherish. We are seeking dedicated individuals to become part of our call center team, acting as the voice of our brand to Serve, Solve, and Sell.We provide:Competitive wages with opportunities for performance-based financial incentives.Complimentary Internet services and discounted Cox offerings.Comprehensive Medical, Dental, and Vision benefits effective from day one.A casual yet dynamic and engaging workplace atmosphere.Retirement options including 401(K) and pensions.Work-life balance with up to 22 days of Paid Time Off in the first year plus 7 Paid Holidays.Tuition assistance to support your educational endeavors.Involvement in community initiatives through volunteering opportunities.Flexible work arrangements, including potential work-from-home options in select markets.Numerous opportunities for career advancement across the Cox family of companies.A Technical Support Representative plays a vital role in a supportive, service-oriented team that:Exceeds customer expectations through exceptional service.Engages in real-time troubleshooting to resolve technical issues.Educates Cox customers on product usage and service enhancements.Identifies opportunities to recommend additional services while ensuring a positive customer experience.We embody Cox’s core values of Integrity, People, Diversity, Customers, and Community, ensuring we operate with honesty and respect for all.

Join our dynamic team as a Deskside Support Representative in Phoenix, Arizona. We are seeking motivated individuals who are passionate about technology and customer service. In this role, you will provide essential technical support and assistance to users, ensuring their IT systems run smoothly and efficiently. Your expertise will help in troubleshooting and resolving issues, enhancing the overall user experience.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Technician. In this pivotal role, you will provide exceptional technical support to our users, ensuring that all desktop systems are running smoothly and efficiently. You will troubleshoot hardware and software issues, assist with installations, and collaborate with other IT professionals to enhance our service delivery.

Meter is rapidly expanding and innovating the future of enterprise networking.If you are a network engineer who views support as merely routine maintenance, it's time to reconsider. In this role, you will engage with some of the most intricate and diverse network architectures in the industry, where each challenge is unique. You will troubleshoot and resolve complex issues, influence product development, and enhance your skills across all layers of the technology stack. This position is not a step back from engineering; rather, it is a deeper dive into the craft, directly impacting the construction and support of next-generation networks.You will be addressing more than just support tickets; you will tackle the most challenging networking problems. If you thrive in dynamic environments, enjoy exploring complex systems, and aspire to influence network design and support, this opportunity is tailored for you.Success MetricsDeliver high-quality technical service to our customers, earning their trust through precision, responsiveness, and effective solutions.Provide actionable product feedback to our engineering team, helping to shape the future of Meter’s hardware and software.Enhance team performance through thorough documentation, collaborative training, and sharing your engineering expertise to uplift the entire team.We will know you are successful when:You adeptly handle complex tickets, accurately adapting to the shifting priorities that come with an active support queue.You identify and implement enhancements to our processes, increasing the team’s efficiency.You act like an owner, continuously expanding your technical knowledge and sharing that insight to improve the entire team.Your Daily ResponsibilitiesDiagnose and resolve issues across all layers of the network stack.Manage and support intricate customer networks, predominantly from a remote setting.Identify, document, and escalate product bugs with clear reproduction steps.Craft well-structured feature requests based on genuine customer needs.Develop and maintain documentation that accelerates resolution times for all team members.Your ProfileYou are a versatile networking professional, skilled in wireless, security, WAN/LAN, routing, DNS, and more.You are dedicated to enhancing the network experience for every customer, providing solutions that...

Join Semperis, where our commitment is to be a Force for Good, beginning with an exceptional workplace. We understand that when individuals feel appreciated, supported, and empowered, they excel in their roles. Our focus on cultivating an employee experience grounded in purpose, growth, and balance is paramount. Semperis has been honored as one of America’s Fastest-Growing Cybersecurity Companies by Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year recipient of the Inc. Best Workplace award.As a Product Support Engineer at Semperis, you will play a vital role in our Technical Delivery team. Your expertise will be instrumental in troubleshooting technical issues and delivering outstanding customer service for our security and identity products. Additionally, you will contribute to future product enhancements by addressing customer challenges and providing valuable feedback to our management, Product, and R&D teams.**This is a hybrid position, requiring 2–3 days per week in one of our offices. Candidates must be located in one of the following cities:• Phoenix, AZ• Toronto, Canada• Hoboken, NJ• Dallas, TX• Ottawa, CanadaKey ResponsibilitiesDiagnose technical and operational issues to ensure the highest level of customer satisfaction.Acquire and maintain a thorough understanding of at least one or two primary Semperis products assigned for support.Oversee the Support Queue to ensure all Service Level Agreements (SLAs) are met.Demonstrate experience in Active Directory Management (users/groups, schema knowledge, LDAP, Group Policies, SysVol, Enterprise Administration).Familiarity with Cloud technologies, including Azure, AWS, and Google Cloud.Track and document all customer support issues within a CRM platform such as Salesforce.Regularly create Knowledge Base articles to enhance our repository.Ability to identify problems, gather data, establish facts, and draw valid conclusions.Proactively anticipate, identify, and resolve issues/concerns both internally and externally.Develop and present solutions to relevant stakeholders. Professionally and proactively manage conflicts and issues.

Join ASM and be part of a transformative journey in technology!For over 55 years, ASM has been at the cutting edge of innovation, leading the charge in what’s technologically possible. With a diverse team of over 4,500 professionals from 70 different nationalities, we are pioneers in the semiconductor industry, impacting vital trends such as 5G, cloud computing, AI, and autonomous driving. But we are more than just a tech enterprise; we are committed to diversity, inclusion, and sustainability, making a positive difference in the world.At ASM, our talented individuals are dedicated to improving lives and unlocking new potential through innovative solutions. Our collaborative R&D efforts advance semiconductor technologies like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. Recently, we have also ventured into the high-growth market of silicon carbide epitaxy. Our continuous innovations make chips smaller, faster, and more powerful, integrating seamlessly into everyday life—from AI to medical devices, 5G, smartphones, and autonomous vehicles. We are currently seeking a skilled Specialist II, Technical Training to join our dynamic team in Phoenix, Arizona.