About the job
ABOUT US
At Indie Campers, we are redefining the campervan rental experience, making road trips accessible to all. Our innovative digital platform focuses on customer satisfaction, providing a seamless booking process and exceptional travel experiences at competitive prices.
With over a million nights booked, we've proudly served more than 300,000 travelers from 169 countries, offering a diverse range of road trip options, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
Driven by technology and creativity, we seek passionate individuals to join our expanding team as we continue this exciting journey.
THE ROLE
We invite university students or recent graduates seeking valuable work experience, vocational placements, or internships at our depot located in Guilhabreu - Porto.
As an International Operations Intern, you will embody our brand, delivering top-notch customer service to guests embarking on their unforgettable road trip adventures. If you thrive on challenges, enjoy meeting new people, and excel in dynamic environments, this opportunity is perfect for you!
WHAT WILL YOU WORK ON?
Front-office activities:
- Customer service and sales: Manage check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, and upsell additional road trip services.
Back-office activities:
- Operations handling: Coordinate reservations with available campervans, verify and prepare campervans and road trip extras.
- Quality control: Ensure campervans are in excellent condition and address any maintenance or repair needs.
- Support activities: Assist in monitoring stock, coordinating the campervan fleet, and resolving operational issues.
