About the job
Join us at the forefront of technology, where we are revolutionizing the data storage landscape. At Pure Storage, you will foster innovative thinking, evolve with our team, and collaborate with the brightest minds in the industry.
This role is pivotal in driving work that has a global impact—this is the essence of the tech industry. If you’re ready to embrace boundless opportunities and make your mark, we invite you to become a part of our dynamic team.
THE ROLE
Are you passionate about NIST SP800-63-3? Does the term “service account” send chills down your spine? Is “zero trust” a concept you live by? At Pure Storage, we believe that identity is the new perimeter, and this could be your next great adventure.
The Global Information Security Office (GISO) at Pure Storage is on the lookout for a skilled IAM Operations Engineer to enhance and maintain our enterprise Identity and Access Management services. Your role will be crucial in ensuring the stability, scalability, and operational efficiency of our IAM platforms while providing secure and compliant access across both on-premises and multi-cloud environments.
As part of this role, you will oversee the daily operations of authentication and identity lifecycle services, managing incident, problem, and change management processes. You will guarantee that our IAM services comply with defined SLAs, adhere to security policies, and meet regulatory requirements while ensuring an exceptional end-user experience.
WHAT YOU'LL DO
- Oversee IAM service performance by defining, tracking, and analyzing operational KPIs, SLAs, and SLOs to ensure high availability and reliability.
- Administer and support enterprise IAM platforms, including:
- Identity Providers (IdP)
- Privileged Access Management (PAM)
- Identity Governance & Administration (IGA)
- Secrets Management and PKI (e.g., Okta, Lumos, Okta Privileged Access, 1Password, HashiCorp Vault, Keyfactor, etc.)
- Conduct routine IAM operational activities while contributing to the strategic IAM roadmap.
- Provide advanced technical support and act as an escalation point for IAM-related issues.
- Manage the lifecycle of IAM services, including maintenance, upgrades, backups, monitoring, imaging, and patching.
- Collaborate with business stakeholders to align IAM controls and policies with evolving processes, ensuring a seamless end-user experience.
- Develop and maintain documentation, operational procedures, and runbooks to guarantee service sustainability.

