About the job
Since 2015, Laba Group has been setting the standards in the online education sector. With projects such as Laba Czech, SKVOT Czech, and robot_dreams Czech, we are among the fastest-growing educational groups in Europe, aiming to revolutionize the online learning market and expand our reach to over 15 countries, building a globally recognized company .
To support our sustainable growth, we are seeking an Operations Manager who will take charge of operations, performance, planning, and the stability of key projects. This role serves as a vital link between strategy and daily execution, integrating production, marketing, sales, and finance into a cohesive, data-driven unit.
The Operations Manager will work closely with the CEO and department heads, directly impacting revenue, capacity planning, team efficiency, and the long-term operational stability of the company.
Your Responsibilities:
- Ensure seamless project and production operations, translating strategy into actionable plans and priorities.
- Represent the CEO in key decision-making processes and be accountable for operational implementation.
- Establish, monitor, and evaluate KPIs across production, marketing, and sales.
- Analyze performance, manage forecasting, and adapt to market changes.
- Oversee project profitability, budget management, and cost-effectiveness.
- Collaborate with marketing, sales, finance, and production teams (customer relations, lead quality, sales performance).
- Plan capacity, set priorities, and define team responsibilities.
- Engage in recruitment, onboarding, and the development of key roles.
- Enhance processes, identify risks, and resolve escalated operational issues.
- Communicate with the global team and share essential information across the organization.
Requirements:
We are looking for someone who:
- Has senior-level experience in operations, performance, or delivery in a fast-paced environment.
- Is proficient in working with data, KPIs, forecasting, and capacity models.
- Can coordinate multiple teams and manage competing priorities effectively.
- Combines strategic thinking with hands-on execution.
- Possesses natural authority and can drive decisions to outcomes.
- Is results-driven, process-oriented, and responsible.
- Thrives in a dynamic environment with rapid changes in priorities.
- Can communicate effectively across departments and with top management.
- Fluent in Czech and English at a B2+ level.
Benefits:
We take benefits seriously:
- Access to all our courses after a 2-month probation period.
- 50% contribution towards sports, English classes, and further education after 6 months .
- 11,000 CZK annually for a laptop .
- Flexible working hours (availability during business hours).
- Option for remote work or in-office work from our Karlín location (Křižíkova).
- Collaboration with colleagues from various countries and projects.

