Location Support Specialist

The Location Support Specialist at H&M Group plays a key part in keeping daily operations running smoothly in Praha 1. This position collaborates with several departments, supporting efforts to strengthen service and streamline efficiency throughout the business. Core responsibilities Partner with teams from different areas to address operational challenges as they arise Identify ways to enhance processes and improve how services are delivered Apply analytical skills to suggest and help put practical solutions into action Collaboration and impact This role involves frequent interaction with colleagues from various departments, aiming to create a positive impact on both service quality and internal workflows. The focus remains on supporting day-to-day needs and driving improvements where possible.

Join our dynamic team at Twisto as a B2B Customer Support Specialist, where you'll play a key role in providing exceptional support to our B2B clients. In this position, you will be responsible for addressing client inquiries, resolving issues, and ensuring a seamless experience with our products and services. Your expertise will contribute to building lasting relationships with our business partners and enhancing their satisfaction with our offerings.

Join Confirmo, a premier global payment platform that emphasizes stablecoin transactions and is trusted by industry leaders. Founded in Prague in 2014, we boast one of the most robust infrastructures in the sector. With our recent authorization under the EU Markets in Crypto-Assets (MiCA) framework from the Central Bank of Ireland in 2025, we are positioned at the forefront of innovation.We are currently seeking an IT Administration Specialist to enhance our dynamic team. This is not your standard IT support role; at Confirmo, we prioritize security as an integral part of our operations. As our IT Administration Specialist, you will be the keystone of our internal infrastructure and the primary resource for addressing technical requirements.Role Overview:As our inaugural dedicated IT support professional, you will manage internal IT administration, oversee identity management, and coordinate hardware logistics. While some processes are already defined, we expect you to take initiative in analyzing, proposing, and implementing how our organization operates. For instance, setting up a Mobile Device Management (MDM) system for employees is a crucial task to meet our security and compliance mandates. Expect a startup environment where you will be challenged to showcase your analytical and problem-solving skills.This position can accommodate part-time hours (greater than 0.5 FTE), but full-time engagement is preferred. It is suitable for tech-savvy students or junior professionals who harbor a genuine enthusiasm for technology. At Confirmo, your responsibilities are boundless; demonstrate your talent, and reap the rewards. Your journey can also extend into fields such as information security, data engineering, software engineering, and beyond.As the primary IT specialist in our team, you will have the autonomy to define internal IT processes and select optimal tools for execution. If you're passionate about helping others, enjoy creating organized systems, and have a keen interest in security, we invite you to apply.

Join our dynamic team at vilgain, where we're building an innovative e-commerce platform serving all of Europe. Our operations are powered by Odoo ERP and our proprietary WMS, including AutoStore technology. We are on the lookout for a technically adept L2/L3 Application Support Engineer who can ensure our systems remain operational and tackle complex issues beyond simple server restarts.Key Responsibilities:L2/L3 Escalation Point: Manage and resolve intricate incidents in Odoo and WMS that are escalated from the first line of support.Diagnosis and Root Cause Analysis: Conduct analyses to identify root causes, fix application logic, and optimize database performance and integrations.Odoo Core Support: Administer modules (purchasing, manufacturing, inventory, accounting), configure workflows, automated actions, and custom fields.WMS & Logistics: Support inventory flows, pick-pack-ship logic, and hardware communication (AutoStore, conveyors).Integration and Data Management: Debug API (JSON/XML) interactions between the e-shop, Odoo, WMS, and logistics partners.Monitoring and SQL: Write SQL queries for data repairs and reporting, monitor system health using Grafana.Collaboration: Work closely with developers on code reviews and validation of fixes in staging before deployment.Qualifications:3+ years in L2/L3 support: Experience in e-commerce, retail, or logistics preferred.Familiarity with Odoo (v14+) or similar tools: Must understand its logic and be able to configure it (not just use it).Strong SQL/MySQL skills: Ability to write diagnostic queries and interpret EXPLAIN plans.Analytical mindset: Dive deep to uncover the true cause of issues.Communication: Excellent verbal and written communication skills.

Join Bosch Group as an Administrative Support Intern! This exciting internship opportunity is designed for students seeking practical experience in a dynamic and innovative environment. As part of our team, you'll assist with various administrative tasks while gaining valuable insights into the inner workings of a leading global organization.

WHO WE AREAt TransPerfect Gaming, we are an enthusiastic global team of dedicated gamers committed to providing exceptional player support, community management, testing, localization, cybersecurity, co-development, and much more.Driven by our passion for gaming and a culture that values innovation and collaboration, we strive to enhance every gaming experience and build inclusive player communities across the globe.Together, we can craft immersive experiences that resonate with players worldwide.WHAT WE ARE LOOKING FORAre you a gaming aficionado with a knack for project management? Do you possess the strategic mindset and leadership skills necessary to guide a sizeable 24/7 team that operates in over 10 languages? As a Player Support Project Manager at TransPerfect Gaming, you will play a pivotal role in upholding our high standards while cultivating a positive team environment.Your responsibilities will include enhancing team performance and ensuring robust KPIs, particularly in CSAT, QA, and productivity. You will also be tasked with managing client expectations to consistently surpass their needs.RESPONSIBILITIESReporting & Analytics: Create, maintain, and deliver regular reports and agent journals via Google Sheets that cover quality, productivity, and player satisfaction.Client Relations: Act as the primary contact for clients, ensuring satisfaction through effective communication and providing actionable insights.Team Leadership: Lead by example and train managers by showcasing best practices. Oversee and coordinate all team members involved in your projects.Performance Management: Conduct regular reviews of team performance through one-on-one feedback sessions. Utilize performance data to identify and nurture talent.

Join Our Team at TransPerfect GamingAt TransPerfect Gaming, we are a dedicated global collective of gaming enthusiasts striving to deliver exceptional player support, foster vibrant gaming communities, and provide top-tier services such as quality assurance, localization, and co-development. Our commitment to innovation and collaboration drives us to create immersive gaming experiences that break down language barriers and unite players worldwide.Your Role as a Player Support Project ManagerAre you passionate about gaming and skilled in project management? We’re looking for a strategic leader to oversee a dynamic 24/7 support team, proficient in over 10 languages. In this pivotal role, you will uphold our high standards of service quality while nurturing a positive team environment.Your responsibilities will include optimizing team performance, managing key performance indicators (KPIs) such as customer satisfaction (CSAT), quality assurance (QA), and productivity, all while exceeding client expectations.

Vilgain is more than just an e-shop; our retail stores serve as vibrant meeting points where our brand connects with customers face-to-face. We are seeking a passionate individual who understands that retail is all about creating experiences, atmospheres, and paying attention to details that encourage customers to return.We need a marketer who possesses a keen sense of design paired with analytical skills to drive results.Your Key Responsibilities:Campaign and Event Planning: You will create a marketing calendar for retail, devising and executing events that attract customers—from tastings and competitions to seasonal sales.Connecting Online to Offline: Your role involves converting online followers into in-store visitors. You will prepare local PPC materials, coordinate social media stories/reels, and ensure our presence on platforms like Google Maps and Waze.Merchandising and Store Visuals: This is crucial. You will contribute to planogram development and determine prime product placement areas. You will ensure uniformity across store layouts, clear pricing, and effective in-store communication.Visibility in Streets (Offline Marketing): You will ensure our stores are noticeable. This includes managing window displays, citylights, local navigation, and printing flyers and posters.Community and Loyalty Building: We aim to create a recognizable brand. You will develop concepts to engage the local community through mini-events and collaborations while collecting feedback to understand customer desires.Data Evaluation: We believe in data-driven decisions. You will measure the impact of campaigns on foot traffic and sales, determining what works and what needs adjustment.Are You the Right Fit?You Have Retail Expertise: You enjoy observing customer behavior in stores, paying attention to details others might overlook. You have marketing experience (preferably in retail/FMCG) and a solid understanding of trade marketing.Aesthetic Sense is Key: You have a strong visual sense. You can distinguish what aligns with the Vilgain brand and what doesn't. Mediocre flyers are not acceptable to you.

At vilgain, we pour our hearts into everything we do, and that's why we are loved by thousands of people. Our mission is to deliver the highest quality food, cosmetics, and clothing to as many people as possible, while pushing both the world and ourselves towards improvement.We are currently seeking an Influencer Marketing Specialist who thrives in a fast-paced environment and has comprehensive experience in influencer marketing—from identifying and selecting the right creators, to negotiating collaborations, executing campaigns, and analyzing results.The ideal candidate will have experience managing multiple influencers at once, excel at parallel campaigns, and think in both metrics and content. Here, it's not about strategizing in isolation but about daily execution, relationship management, and achieving results. You will communicate with influencers, set up voucher codes, monitor outputs, evaluate campaigns, and collaborate with the marketing team to enhance brand growth.It's a fast-moving, dynamic environment, sometimes a bit punk. But when everything aligns, collaborations emerge that have a real impact on both the brand and the community.

At Vilgain, we create premium food products, supplements, and other offerings with absolutely pure ingredients that help people live better lives. We are on the lookout for a passionate individual to join us in delivering this mission worldwide.We are searching for a creative partner who has a keen sense of aesthetics, loves our products, and can translate their message into engaging campaigns that resonate with people while driving results. If you're eager to work for a love brand that isn't afraid to stand out, you've come to the right place.Your responsibilities:End-to-End Product Campaigns: Full preparation of creative materials (briefing designers, scripting videos, and copywriting) for META and TikTok.Expansion and Adaptation: Tailoring campaigns for international markets (localization, graphics, and product availability checks).Landing Pages: Creating sales pages (working with templates in Figma, conducting topic research, copywriting, and deployment into the system).UGC & Video: Coordinating the creation of user-generated content—from product selection and scripting to deployment and performance evaluation.USA Market: Designing and continuously improving creative for the American market in collaboration with the social media team in the US.Reporting and Optimization: Analyzing results in META Business Suite and TikTok Ad Manager, providing suggestions for performance improvements.Cross-Team Collaboration: Daily communication across teams (creative, product development, supply chain).What you need to bring:Minimum 2 years in online marketing: You have proven experience backed by tangible results.Copywriting: You write concisely, error-free, and with a focus on results.Technical Proficiency: You are skilled in Google Sheets, and experience with e-commerce backends (Shoptet, Magento, or similar) is a significant advantage.Project Management: ClickUp (or a similar tool) is part of your daily routine.

Vilgain produces many of its products in-house, which means the procurement team manages a wide range of materials essential for manufacturing. This includes not only raw ingredients but also packaging, components, and other supplies that directly affect production. The Procurement Specialist - Direct Materials plays a key role in keeping production on track by ensuring these items meet quality standards and arrive on schedule. Key Responsibilities Source, select, and manage suppliers for direct production materials, with a focus on packaging and components. Assess suppliers for reliability, pricing, quality, delivery times, and their ability to support Vilgain's growth. Negotiate pricing, business terms, and contracts. Run tenders and RFQs, compare offers, and seek cost savings within assigned categories. Work closely with planning and production teams to ensure timely and accurate material availability, helping to avoid delays or disruptions. Track spending, prepare procurement reports, and evaluate supplier performance using data to inform decisions and improve processes. Requirements At least two years of procurement experience, preferably in direct materials, manufacturing, production, or packaging. Solid grasp of procurement basics and effective supplier communication. Senior-level experience is not required. Comfortable working with metrics and recognizing that procurement impact goes beyond order volume. Proactive, analytical, and adaptable to challenges in a production-driven setting. Location This position is based in Prague, Czechia.

Vilgain continues to expand into new markets, adding teams, warehouses, and offices. With this rapid growth comes a greater need for effective management of not only product procurement but also the wide range of services and supplies that support daily operations. Role overview The Procurement Specialist for Indirect Procurement will manage purchasing activities across the organization. This includes categories such as fuel cards, vehicle fleets, office and IT equipment, facility services, energy, marketing services, and other operational needs. The role calls for an analytical approach to procurement, strong negotiation skills, and the ability to identify cost savings while building processes that are efficient, transparent, and sustainable. What you will do Oversee indirect procurement for all teams, gradually taking on responsibility for specific categories to ensure teams have the necessary tools, services, and supplier contracts. Drive cost optimization by seeking smarter procurement options, comparing offers, preparing RFQs and tenders, and managing selection processes to balance cost, quality, functionality, and long-term reliability. Negotiate with suppliers on pricing, contract terms, delivery schedules, and service quality, aiming for favorable terms beyond initial offers when appropriate. Manage the supplier portfolio by evaluating performance, developing relationships with key suppliers, and identifying alternatives when current arrangements are not optimal. Handle procurement data management: monitor spending, analyze costs, prepare management reports, and recommend actions that lead to measurable improvements based on data. Propose ways to simplify procurement processes, increase efficiency, and support sustainability efforts. Location This role is based in Prague, Czechia.

Join Vilgain – where we prioritize what truly matters.At Vilgain, we believe in real food, fair cosmetics, and durable clothing. We offer products that we stand behind and use ourselves, without unnecessary gimmicks.As we rapidly grow (100% year-on-year), we are on the lookout for a seasoned PPC Specialist focused on Google Ads to help scale our performance and efficiency. We need someone who is adept in the interface of Search, Shopping, and Performance Max, optimizing, testing, and scaling daily.Your ResponsibilitiesManage Google Ads campaigns (Search, Shopping, Performance Max) with a monthly budget exceeding 5 million CZK.Utilize evidence-based marketing principles to make data-driven decisions.Implement and work with tools such as Sklik, Mergado (integration with e-shop), and Criteo (alternative to Google Ads).Evaluate data using BI tools and prepare recommendations for future steps.Test new strategies, automation, and AI tools.Collaborate with creative and e-commerce teams to produce effective assets.What We Expect From YouA minimum of 3 years of hands-on experience with Google Ads (directly within the platform).Experience with performance campaigns for physical products, ideally with international exposure (UK/DE/US).Analytical mindset, structured approach, and ability to make quick, informed decisions.Familiarity with Sklik and Mergado tools and a willingness to adopt new technologies (e.g., Criteo).Bonus: Experience with additional channels (Meta Ads, TikTok Ads).Proficient in English (for platform use, data interpretation, and team communication).What We Offer YouAn opportunity to grow rapidly, own your projects, and advance without unnecessary barriers.Flexibility – remote work options or at our Prague office.

Safetica is a leading global provider of Intelligent Data Security solutions, specializing in preventing data leaks and managing insider risks in both on-premises and cloud environments. Our innovative technology seamlessly integrates into existing workflows, ensuring minimal disruption while safeguarding sensitive information. We are committed to educating employees on secure practices and maintaining regulatory compliance for organizations around the globe. With a client base spanning over 120 countries, we are on a significant trajectory of growth, particularly as we expand our presence in the United States, fueled by a clear vision to become a pivotal player in the field of Data Loss Prevention. Our expansion is supported by dedicated investors, who have contributed an additional 4 million USD to help scale our team in the U.S.This is a junior-level role perfectly suited for individuals with initial hands-on experience in renewals, upselling, sales administration, or Customer Success within a SaaS or subscription-based environment.As an integral member of the Sales team, the Renewal Account Specialist will concentrate on the renewal and retention of our valued customers, engaging with distribution and reseller partners. You will oversee subscription renewals from start to finish, serving as a strategic link between Sales Engineering, Customer Success, Distributors, and Partners. Your proactive approach will help mitigate churn, facilitate renewal negotiations, and uphold high standards of data accuracy and integrity across our internal systems.Why Choose Safetica?Safetica is an expanding global cybersecurity firm where processes are organized yet flexible. Renewals are not merely administrative tasks here; they play a crucial role in driving revenue, retention, and strengthening partner relationships.You will take charge of your agenda from day one, collaborating closely with Sales and Customer Success, and witnessing firsthand how your contributions lead to tangible business outcomes.We provide a hybrid work model, flexible hours, and a culture built on trust—free from micromanagement, with clear expectations and attainable targets.This position serves as a vital stepping stone for cultivating a rewarding long-term career in the SaaS industry, whether that’s in Channel Management, Customer Success, or Sales.

Welcome to Vilgain – a beloved Czech brand revolutionizing the perception of food, health, and lifestyle. We take pride in our transparency, passion, and uncompromising quality.We are currently seeking a Customer Care Specialist to serve as the voice and face of Vilgain, enhancing our customers' experience. We want someone for whom customer service is not merely a task, but a fundamental aspect of their relationship with our brand.Your Responsibilities:Engage daily with customers through phone, email, comments, reviews, and social media, bringing a personal touch without relying on scripts.Address inquiries regarding orders, products, and purchases, including complaints and individual requests.Cultivate an outstanding customer experience that encourages repeat visits to Vilgain.Gather and analyze customer feedback, making recommendations for enhancing customer service.Utilize internal systems for order management and efficient workflow.Collaborate closely with various teams within the company, including logistics, purchasing, and marketing.What We Are Looking For:You possess the ability to empathize with customers and communicate with calmness and compassion.You are a native German speaker.You can converse in English at least at a conversational level.While experience in customer care is advantageous, we value natural communication skills and a personable approach more.You are proactive, innovative, and focused on solutions rather than excuses.You excel in teamwork but can also independently handle responsibilities and make decisions.What We Offer:Meaningful work within a beloved brand where your contribution to customer care truly matters.A relaxed work environment that encourages your creativity and improvement ideas.Flexible home office options.Five weeks of vacation.Monthly shopping credits for our e-shop, a Multisport card, meal allowances, and pension contributions.Opportunities for internal education and training, including language courses.

H&M Group is hiring a Service Delivery Specialist for its Praha 1 location. This role centers on ensuring services run smoothly across departments, with a strong emphasis on customer satisfaction. Key responsibilities Coordinate service delivery processes involving several teams and business functions. Support daily operations by working closely with logistics and supply chain colleagues. Spot areas where service quality or efficiency can be improved. Partner with teams from various departments to put practical solutions in place. Requirements Background in service delivery, logistics, or supply chain is an advantage. Strong problem-solving abilities and a team-oriented mindset. Comfortable working across functions to help drive improvements.

Bosch Group is looking for a Logistics Administrative Support Intern to join the team in Praha 5. This internship provides direct exposure to logistics operations and the inner workings of a global supply chain. Responsibilities Handle daily logistics tasks and support a variety of administrative duties Assist with documentation and enter data linked to supply chain activities Help maintain the steady flow of logistics operations Requirements Current student with an interest in logistics or supply chain management Strong attention to detail and willingness to learn Comfortable working in a collaborative, international team setting

Join Bosch Group as a Student Intern in our Project and Process Management team! This is a unique opportunity to gain hands-on experience in a dynamic work environment. You will assist in various projects, contribute to process improvements, and interact with experienced professionals, all while enhancing your skills in project management.

Join Twisto, a Param Company, a leading financial services provider revolutionizing payment solutions across Central and Eastern Europe. Our innovative app empowers users with full control over their payments, allowing them to defer or split purchases, share expenses, pay invoices, and shop seamlessly with both virtual and physical cards. We pride ourselves on delivering transparency, convenience, and competitive exchange rates, enhancing the everyday financial experience for our customers.This role is pivotal in managing the accounting of card transactions related to both issuing and acquiring. You will ensure that card transactions, scheme reports, and ledger entries are in sync, investigating any discrepancies effectively. Working with clearing and settlement data, as well as reports from Visa and Mastercard, you’ll play a crucial role in maintaining precise and up-to-date card accounting. Your responsibilities will also include assisting with month-end processes, reporting, and continuous improvement of reconciliation procedures.Your Future Challenges:Conduct daily, weekly, and monthly reconciliations of card transactions across both issuing and acquiring (clearing and settlement).Reconcile Visa and Mastercard scheme reports with internal records and general ledger entries.Monitor and reconcile interchange fees, scheme fees, chargebacks, and other related adjustments.Investigate and resolve any reconciliation discrepancies.Assist with month-end closing activities specific to the card business.Ensure accurate posting of transactions to the general ledger.Contribute to the enhancement of reconciliation processes and automation initiatives.Prepare internal reports related to card accounting and financial controls.Support audits and regulatory reviews as needed.

Join Vilgain - a rapidly growing food & e-commerce brand that is revolutionizing the nutrition and lifestyle product market.We are seeking a Strategic Buyer who has a keen product sense, strong analytical skills, and the ability to manage daily purchasing operations effectively. You will take responsibility for your assigned product portfolio, ensuring product availability and driving its continuous improvement.Your Responsibilities:Manage and develop your assigned product portfolio.Operational Purchasing – create and manage orders, track them, and resolve any supply issues.Ensure product availability (stock management, monitoring OOS, inventory optimization).Collaborate on forecasts and inventory planning based on sales data.Analyze sales, margins, and inventory turnover, utilizing data for informed decision-making.Communicate with suppliers (delivery timelines, changes, operations) and internal teams (logistics, marketing, customer care).Negotiate terms with suppliers (prices, MOQ, lead time, collaboration).Who We Are Looking For:You have 2–3 years of experience in purchasing/procurement (ideally in e-commerce or FMCG).You understand operational purchasing and inventory management – know how to maintain product availability without excess stock.You can work with data (forecasts, sales, margins) and make decisions based on them.You are ready to take responsibility and see tasks through to completion.You are proficient in English (daily communication with suppliers).You possess negotiation skills while also building long-term relationships.You are independent yet a team player, capable of thriving in a fast-paced environment.What We Offer:A rapidly growing e-commerce brand – your work will have a real and visible impact.A supportive team that works hard but knows how to have fun.5 weeks of vacation and a Multisport card.Opportunities for personal and professional development.