Automotive Technician

Join our dynamic team as an Automotive Technician at eoctebp, where you will play a critical role in ensuring the performance and safety of our vehicles. You will be responsible for diagnosing and repairing various automotive systems, performing routine maintenance, and providing exceptional customer service.

Join our team as a General Service Technician, where your expertise in automotive maintenance will contribute to our commitment to delivering exceptional service. In this role, you will ensure quality repairs while aligning with our company's mission and core values. Your contributions will be vital to the success of our functional team.Key Responsibilities include:Changing oil and oil filters for cars and light trucksProviding tire services, including installation, repair, and rotationInspecting and replenishing engine fluids as necessaryLubricating frontend components as neededConducting thorough vehicle inspections using a checklist to identify potential issues such as belts, hoses, and brakesSafely moving and operating customer vehicles in and out of service baysFostering positive relationships with customersCollaborating effectively with co-workers and managementMaintaining a clean and functional workspace, including tools and equipmentDemonstrating professionalism that reflects the reputation of our organization

As the Automotive Service Manager at Express Oil Change & Tire Engineers, you will play a pivotal role in upholding our commitment to excellence. Reporting directly to the Store Manager, your primary responsibility will be to foster a culture of high performance within the service department. You will cultivate a motivated team environment, collaborating closely with the Service Team to enhance their performance through proactive coaching and hands-on management of store processes and procedures.Key Responsibilities:Assist in the recruitment process by collaborating with the Store Manager on final hiring decisions.Supervise and coordinate the activities of technicians and service personnel, ensuring effective planning and scheduling of their tasks while monitoring the completion of assignments.Coach service department teammates on operational procedures, adhering to ISI systems and service standards.Engage directly with customers in areas including sales, service, and adjustments, ensuring their needs are met effectively.Assess the performance and productivity of all service department staff, providing necessary feedback and guidance.Manage parts inventory and oversee external purchases, ensuring compliance with parts and Tire Purchase Program requirements, while maintaining and restocking in-house parts as needed.Ensure compliance with safety regulations, including the proper use and maintenance of safety equipment.Oversee the layout and positioning of equipment and hardware within the service department.Monitor the shop area and equipment for adherence to company safety protocols.Guide personnel in the enforcement of the wheel torqueing process and ensure proper inspections are conducted.

Join Express Oil Change & Tire Engineers as we seek dynamic, hands-on management candidates eager to ascend into key leadership positions. As a Manager in Training, you will undergo comprehensive training while engaging with customers and mastering all facets of store operations and company protocols. Our Management Training Program not only provides substantial management and sales experience but also offers a pathway to become part of the leading automotive maintenance provider in the industry, recognized for excellence, innovation, and growth. If you are passionate about learning the intricacies of business management as part of our accelerated leadership development track, we invite you to apply today.Key Responsibilities:Deliver consistent results for customers, team members, and the organization.Ensure that customers are warmly greeted and receive exemplary service.Manage service appointment scheduling and address inquiries both in-person and via phone.Guide customers on their service requirements and keep them informed about their vehicle's status.Foster a positive customer experience.Maintain and exceed the company's high standards of service.Participate in all aspects of store operations.Communicate effectively with team members and technicians to ensure timely commitments that align with our standards and those of our customers.Willingness to assume additional responsibilities as needed.