Cloud Operations Specialist

Join our dynamic team as a Cloud Operations Specialist at Assent, where you will play a crucial role in managing and optimizing our cloud infrastructure. You will be responsible for monitoring cloud resources, implementing best practices for cloud operations, and ensuring the security and efficiency of our cloud systems. If you're passionate about cloud technologies and eager to contribute to a fast-paced environment, we want to hear from you!

Role overview Nice Systems Ltd. seeks a Cloud Operations Engineer based in Pune, India. The role centers on keeping cloud services stable, reliable, and scalable. Day-to-day work involves direct interaction with cloud infrastructure, with an emphasis on solving technical problems as they arise. What you will do Monitor and manage cloud infrastructure to ensure smooth operations Identify and resolve technical issues that impact cloud services Follow established best practices to uphold service reliability and performance Work as part of a team supporting a growing cloud environment Location This position is based in Pune, India.

At NiCE, we believe in pushing the boundaries of what is possible. Our ambition drives us to innovate and excel. We are not just participants in the industry; we are game changers who aim to win. If you share our passion for excellence and growth, we invite you to join us for an exhilarating career journey that will ignite your potential. What does the role entail?We are seeking a highly competent DevOps Engineer specializing in Cloud Operations. The ideal candidate will possess extensive hands-on experience in both AWS and Azure environments to enhance operational excellence, ensure cloud security, drive automation, and optimize costs. Your responsibilities will include managing and refining our multi-cloud infrastructure, overseeing IAM and account creation, implementing FinOps practices, integrating Okta for identity management, and supporting development teams through Git-based workflows and CI/CD processes.

At Nice, we believe in pushing boundaries and redefining the status quo. We are passionate about challenging our limits and making a significant impact in the industry. If you share our ambition and drive to excel, we invite you to explore a career opportunity that promises to ignite your potential.What does the role entail?This position is centered on delivering exceptional customer-focused application support. We are seeking a skilled Engineer to become a vital part of our expanding Cloud team, taking the lead on client projects in our cloud environment.How will you contribute?Execute operational tasks such as monitoring application server health and managing service recycling.Diagnose and resolve operational challenges, including batch failures, network disruptions, and client data feed errors.Oversee server performance metrics, including memory usage, CPU load, file systems, and database operations.Maintain thorough operational documentation, such as incident records and run books.Create metric reports, including daily production updates.Handle client support tickets and requests in alignment with service SLAs.Resolve level 2 and level 3 issues, encompassing application support, database management, and data center challenges, while documenting findings in the customer support portal.Provide on-call support during off-hours and be available for work during non-standard shifts.

Join a dynamic team at one of Weekday's esteemed clients!Compensation: ₹1,400,000 - ₹1,700,000 (INR 14-17 LPA)Minimum Experience Required: 2 yearsPosition Location: PuneEmployment Type: Full-timeThe Cloud Support Operations Engineer II is pivotal in maintaining the security, stability, and performance of our cloud environments. This role emphasizes the maintenance, upgrades, and automation of cloud infrastructure to foster robust and scalable operations, directly influencing platform reliability and developer productivity.Key Responsibilities:Maintain and enhance cloud infrastructure to ensure optimal performance.Automate processes to improve efficiency and reliability.Provide customer support during specified hours of 12:00 PM to 9:00 PM IST.Collaborate with development teams to ensure seamless operations.Essential Qualifications:Bachelor’s degree in Computer Science, Engineering, or related field.Minimum 3 years of experience in IT customer service or a customer support role.At least 2 years of hands-on experience with cloud platforms, especially AWS and Azure.A minimum of 1 year of experience in troubleshooting or administering the MicroStrategy Platform.Proficient in automation tools and scripting languages such as Python, Ansible, Jenkins, and PowerShell.Experience with operating systems like RedHat, Amazon Linux, and Windows.Familiarity with containerization technologies like Docker and Kubernetes.Exceptional analytical, problem-solving, and troubleshooting skills.Strong verbal and written communication skills in English, with the ability to mentor others on technical subjects.Adept at managing multiple priorities and meeting deadlines under pressure.Willingness to work onsite at the Pune office five days a week.

At Nice, we embrace challenges and push our boundaries to achieve greatness. We are visionaries and innovators, striving to set and exceed the highest standards. If you have a similar mindset, we invite you to explore an extraordinary career opportunity that will ignite your passion.What does this role entail?Join our dynamic Cloud Operations team, delivering 24/7 critical support for our global clientele. As a Senior Cloud Database Administrator, you will be responsible for designing, automating, and optimizing our distributed database architecture utilizing MySQL, Postgres, MongoDB, and Amazon RDS. Your expertise will be essential in ensuring high availability, scaling our infrastructure through automation, and collaborating closely with our engineering team to enhance our data models, support application development, and drive data analytics initiatives.

About CertifyOS:At CertifyOS, we are revolutionizing healthcare by constructing the essential infrastructure that drives the next wave of provider data solutions. Our platform serves as the definitive source for provider data, ensuring unmatched accessibility and reliability, making information actionable for the entire healthcare landscape.What distinguishes us? Our state-of-the-art, API-centric, and UI-neutral provider network management platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct connections to hundreds of primary data sources, we possess a unique advantage in enhancing visibility across the entire provider management spectrum. Our team boasts over 25 years of combined expertise in crafting provider data systems at Oscar Health, and we are supported by premier venture capitalists who align with our ambitious vision of creating a transformative healthcare cloud that eliminates barriers to provider data.However, our strength lies not just in technology but in the people who drive it. At CertifyOS, we nurture a meritocratic environment where every contribution is acknowledged and celebrated. Built on the pillars of trust, transparency, and accountability, we actively challenge conventional wisdom. We invite purpose-driven individuals like you to join us in this exciting journey as we redefine the landscape of healthcare data infrastructure.About the Role:In this critical position, you will spearhead the implementation and onboarding processes for new client partners at CertifyOS, as well as support existing clients looking to broaden their service offerings. You will engage with multiple clients, collaborate intensively with partner teams, and implement standardized processes to ensure the successful deployment of the CertifyOS product and its associated services. Your contributions will be vital in delivering a seamless client experience and facilitating their success.

Join our dynamic team at Addepar as an Automation Specialist - Operations. In this role, you will be responsible for designing, implementing, and maintaining automation solutions that enhance operational efficiency and drive accuracy across our processes. Your expertise will contribute significantly to streamlining workflows and optimizing performance.

We are looking for a skilled Azure Cloud Engineer with a solid foundation in Windows and Linux server administration. This role involves supporting our cloud infrastructure operations with an emphasis on reliability, scalability, and optimal performance. The ideal candidate will possess familiarity with Azure platform services, basic networking concepts, Active Directory, and backup/storage solutions. Experience with DevOps practices and Agile methodologies is a valuable asset.Key Responsibilities:Oversee and monitor Azure cloud environments along with on-premise hybrid workloads.Execute routine operational tasks including server patching, backup monitoring, performance tuning, and incident management.Administer and troubleshoot both Windows Server and Linux Server platforms.Assist with basic cloud networking tasks, including subnetting, NSG rules, and VPN setups.Maintain and troubleshoot Active Directory and other identity management components.Collaborate with internal teams and clients to address issues and provide operational support.Document runbooks, standard operating procedures, and operational workflows.Engage in change management, incident response, and post-incident evaluation.Participate in an Agile work environment, including daily stand-ups, sprint planning, and retrospectives.

Join our innovative team at 66degrees as a Cloud Administrator! In this key role, you will be responsible for managing and optimizing our cloud infrastructure, ensuring high availability and performance. You will work closely with various teams to implement cloud solutions, troubleshoot issues, and enhance security protocols. This is an exciting opportunity for tech enthusiasts to expand their skills in a collaborative environment.

Location: Pune, India Shift: Eastern Standard Time (EST) Role Overview NiCE is looking for an HR Operations Specialist to support the Americas HR Operations team from Pune. This position focuses on employee experience by managing onboarding, employee lifecycle administration, document management, and maintaining accurate data for teams across the Americas. The role requires attention to detail, comfort with high-volume HR transactions, and coordination across regions. Working EST hours is required. Spanish language skills are a plus, but not required. Key Responsibilities Onboarding & New Hire Coordination Send weekly New Employee Orientation (NEO) invitations. Track onboarding data to ensure new hire tasks are completed on time. Generate and send weekly I-9 forms to new U.S. employees. Conduct monthly HR audits for compliance and accuracy. Manage onboarding feedback surveys and monitor their completion. Support CALA employee lifecycle processes, including transitions. Review and update DocuSign templates, HR playbooks, and HR tools annually. HR Employee Services & Immigration Support Prepare and manage employee agreements using DocuSign. Respond to employee questions via the HR shared inbox using approved templates. Process immigration-related invoices accurately and on time. Complete manual verifications of employment (VOEs) and return them to requestors. Validate employee data changes to keep HRIS records up to date. What We’re Looking For Meticulous attention to detail and strong organizational skills. Experience handling high-volume HR transactions. Ability to coordinate across multiple regions and ensure compliance. Availability to work EST hours. Spanish proficiency is preferred, but not required.

Join our dynamic team at metromakro as a Security Operations Center (SOC) Specialist. In this pivotal role, you will be responsible for monitoring, detecting, and responding to security incidents, ensuring the integrity and safety of our organizational data. You will work closely with IT security teams to enhance our security posture and implement best practices.

Key ResponsibilitiesFormulate and implement an effective cloud technology strategy that aligns seamlessly with our business objectives and innovation roadmap.Design and establish multi-cloud, hybrid, edge, and sovereign cloud architectures, ensuring they are scalable, compliant, and secure.Steer the creation of an AI-enhanced cloud portfolio to facilitate automation, predictive operations, and intelligent scaling.Collaborate with leading cloud providers (AWS, Azure, Google Cloud) and sovereign cloud partners to co-develop innovative solutions.Work closely with sales and pre-sales teams to craft cloud architectures tailored to customer requirements and business goals.Translate intricate technical concepts into clear business narratives for executive stakeholders.Deliver impactful executive presentations, proposals, and solution roadmaps.Assess and propose emerging cloud technologies and investment opportunities.Provide thought leadership through publications, blogs, and participation in external industry events.Identify and forge strategic partnerships to enhance our cloud and AI services portfolio.Participate in government and industry initiatives such as IPCEI, GovTech, and Bitkom.

Join Syngenta Group as a Global Contract Lifecycle Operations Specialist, where your expertise in contract management will play a crucial role in streamlining processes and enhancing operational efficiency. You will be instrumental in supporting our global team by overseeing the full lifecycle of contracts, ensuring compliance and optimizing workflows. This position offers a unique opportunity to engage with cross-functional teams, leveraging your skills to drive improvements in contract operations.

Veeam Software seeks a Specialist Engineer for Advanced Technical Support, focused on public cloud products in Pune, India. This position centers on resolving complex technical issues for Veeam Backup solutions across AWS, Microsoft Azure, and Google Cloud environments. The role involves direct interaction with clients and internal teams to maintain high standards of customer satisfaction. Key responsibilities Troubleshoot and resolve advanced technical issues for Veeam customers via phone, email, and web conferencing. Manage escalated support cases from both Technical Support and less experienced ATS team members. Analyze problems involving Veeam products, third-party software, operating systems, networks, and applications, then recommend solutions or workarounds. Monitor support cases to ensure compliance with Service Level Agreements (SLA) and Operational Level Agreements (OLA). Update and manage assigned cases promptly, documenting all customer interactions in the CRM according to SLAs. Handle call transfers for new and ongoing support cases as needed. Maintain strong customer relationships through clear, timely communication. Collaborate with QA, R&D, Product Management, and other teams on cross-functional projects. Contribute to the technical Knowledge Base and participate in knowledge-sharing activities. Provide training and mentorship to junior engineers. Participate in department-wide pilot projects. Collaboration and impact This role works closely with colleagues across departments to build shared expertise and support continuous improvement. The Specialist Engineer also plays a part in mentoring junior staff and expanding the technical Knowledge Base.

Join our dynamic team as a Turbonomic Specialist in Pune, where you will play a pivotal role in enhancing our cloud and application performance management strategies. You will leverage your expertise in Turbonomic to optimize resource allocation, ensuring efficient workload management and improved application performance.

Join 66degrees as a Cloud Engineer and be part of our innovative team dedicated to delivering cutting-edge cloud solutions. In this role, you will design, implement, and maintain cloud infrastructure, ensuring optimal performance and security. You will collaborate with cross-functional teams to drive cloud initiatives and contribute to the overall success of our projects.

Fieldwire is looking for a Customer Operations Specialist to join the night shift team in Pune, India. This hybrid role centers on supporting customers and maintaining reliable service standards during overnight hours. Key responsibilities Handle customer inquiries and requests throughout the night shift Troubleshoot and resolve issues with a focus on customer satisfaction Provide solutions that help customers make the most of Fieldwire's services Assist with operational tasks to ensure consistent service quality Location and schedule This position is based in Pune, India, with a hybrid work arrangement and requires availability for night shift hours.

Join our innovative team as an Azure Cloud Engineer, where you'll play a critical role in managing and optimizing Azure infrastructure. Your key responsibilities will include deploying, configuring, and maintaining essential Azure services such as Virtual Machines, App Services, and Storage Accounts. You will leverage your expertise as both a Linux and Windows administrator to ensure high availability and performance in an enterprise Azure environment.Key responsibilities entail managing resource utilization for cost efficiency, implementing robust backup and disaster recovery strategies, and automating infrastructure management using Infrastructure as Code (IaC) tools like Terraform, Bicep, and ARM templates. You will monitor system performance with Azure Monitor and Log Analytics, troubleshoot complex incidents, and conduct root cause analyses to implement preventive measures.Your commitment to security will be vital as you implement Azure security best practices, conduct regular audits, and maintain compliance with industry standards. Additionally, you will develop automation scripts utilizing PowerShell and Azure CLI, streamlining CI/CD pipelines for cloud deployments.Collaboration is key; you will work closely with DevOps, security, networking, and development teams while keeping documentation up-to-date and participating in on-call incident response rotations.

Join Metromakro as a Cloud Engineer specializing in Microsoft D365. In this role, you will be responsible for designing, implementing, and managing cloud solutions that enhance business operations. You will collaborate with cross-functional teams to ensure the seamless integration of cloud technologies.Your expertise in Microsoft D365 will drive innovation and efficiency, providing critical support for our clients' cloud journeys. This position offers an exciting opportunity to be at the forefront of cloud technology and contribute to our mission of delivering exceptional solutions.