D365 Support Analyst - Join eversana1's Innovative Team

As a D365 Support Analyst at eversana1, you will play a critical role in ensuring the smooth operation of our D365 systems. You will be responsible for troubleshooting issues, providing user support, and implementing enhancements to improve system performance. This position requires a keen analytical mindset and a dedication to delivering high-quality servic…

Join eversana1 as a Data Developer, where you will play a key role in transforming data into actionable insights. You will collaborate with cross-functional teams to design and implement data solutions that drive efficiency and innovation. If you're passionate about data and eager to make an impact, we want to hear from you!

Join our dynamic team at eversana1 as a Software Developer specializing in ADF and SQL. You will be instrumental in developing innovative solutions that drive operational efficiency and enhance data management. This role offers an exciting opportunity to work with cutting-edge technology in a collaborative environment.

As a D365 Finance & Operations (F&O) Developer at EVERSANA, you will play a vital role in creating, testing, and implementing customizations and integrations within the Microsoft Dynamics 365 F&O platform, adhering to functional specifications. Your contributions will support various business functions, including Finance, Supply Chain, and Projects, by delivering high-quality enhancements and optimized performance solutions that align with Microsoft best practices.Key ResponsibilitiesSolution Design & DevelopmentDevelop customizations leveraging X++, extensions, and Visual Studio in line with D365 F&O development standards.Build and maintain integrations utilizing DMF, OData, Power Platform connectors, Azure Logic Apps, and custom APIs.Create and modify forms, reports, classes, tables, data entities, workflows, and batch jobs.Troubleshoot and resolve code defects, performance bottlenecks, and data inconsistencies.Map user requirements to deliver effective Dynamics 365 solutions.System Enhancements & SupportCollaborate with Business Analysts, Functional Consultants, and SMEs to understand requirements and translate them into technical solutions.Participate in solution architecture reviews ensuring compliance with Microsoft-recommended extension patterns.Provide Tier 3 technical support for production issues and assist in root cause analysis.Apply performance tuning techniques to ensure optimized data access and query operations.Release Management & Quality AssuranceAssist with code migration across development, testing, and production environments using Azure DevOps pipelines.Create and maintain comprehensive technical documentation, including design specifications and deployment notes.Engage in code reviews to promote consistent, maintainable, and secure development practices.Write and execute unit tests; support functional testing teams during SIT/UAT.Data & Integration WorkSupport data migration initiatives, including data mapping, transformation, and loading via DMF.Develop and maintain integration solutions connecting D365 F&O with external systems.Ensure data integrity, security, and compliance with organizational standards.

Join eversana1 as an EDA QA Engineer, where you will play a critical role in ensuring the quality and reliability of our electronic design automation tools. You will be responsible for designing test plans, executing tests, and collaborating with cross-functional teams to enhance product quality. Your expertise will help us deliver innovative solutions to our clients.

As a Level 2 Technical Support Analyst at EVERSANA, you will be an integral part of our Digital & Technology team, dedicated to enhancing operational efficiency and providing expert technical support. Your primary responsibilities will include:Technical Support Operations:Creating and maintaining precise technical configurations within our configuration tool.Overseeing the claims investigation process and associated tools.Owning operational reporting metrics, performing root cause analysis on performance issues, and serving as the primary knowledge resource for current business operations.Ensuring that delivered solutions comply with established business operations Service Level Agreements (SLAs).Providing support and technical solutions to uphold an effective operating service model.Generating and analyzing reports.Resubmitting claims as needed.Managing files and providing ongoing support.Proactively monitoring dashboards and alerts.Cross-Functional Collaboration:Communicating professionally and effectively with users, stakeholders, and technical teams to identify issues and deliver effective solutions.Providing regular updates on operational performance, incident trends, and ongoing initiatives during team and stakeholder meetings.Continuous Improvement & Governance:Maintaining support documentation, knowledge articles, and standard operating procedures to ensure consistent service delivery.Vendor & Partner Alignment:Engaging with partners and vendors as necessary to resolve and escalate issues.Maintaining updated contact information.Raising tickets with vendors and taking appropriate action post-investigation.

Role Overview Eversana is hiring a Salesforce Developer in Pune. This role focuses on designing, building, and maintaining Salesforce solutions that support client business goals. The position works closely with colleagues from different areas to turn business needs into effective technical solutions. What You Will Do Design and implement Salesforce features and customizations Maintain and improve existing Salesforce systems for performance and scalability Work with cross-functional teams to understand and translate business requirements Ensure solutions deliver a strong user experience

We are seeking a talented and experienced Senior Salesforce Developer to join our dynamic team at Eversana. In this role, you will leverage your expertise in Salesforce development to design, implement, and maintain robust Salesforce solutions that drive business success.You will collaborate closely with cross-functional teams to gather requirements, develop custom applications, and ensure optimal performance of Salesforce platforms. Your role will be crucial in enhancing our customer engagement and operational efficiency through innovative Salesforce solutions.

Primary ResponsibilitiesTechnical Support OperationsDeveloping and sustaining technical configurations and their prerequisites within our configuration management tool.Overseeing the claims investigation process alongside the necessary tools.Taking ownership of operational reporting metrics, conducting root cause analysis on performance, and serving as the primary knowledge resource for current business operations.Ensuring that delivered solutions align with the required business operations Service Level Agreements (SLAs).Offering support, technical solutions, and expertise to maintain a robust operating service model.Generating and executing reports.Resubmitting claims when necessary.Managing files and providing associated support.Proactively monitoring dashboards and alerts. Cross-Functional CollaborationEngaging professionally and effectively with users, stakeholders, and technical teams to identify issues and provide solutions.Delivering regular updates regarding operational performance, incident trends, and ongoing initiatives during team and stakeholder meetings.Continuous Improvement & GovernanceMaintaining support documentation, knowledge articles, and standard operating procedures.Vendor & Partner AlignmentCommunicating with partners and vendors as necessary to resolve and escalate issues.Maintaining up-to-date contact information.Raising tickets with vendors and taking corrective actions post-investigation.

Join Metromakro as a Cloud Engineer specializing in Microsoft D365. In this role, you will be responsible for designing, implementing, and managing cloud solutions that enhance business operations. You will collaborate with cross-functional teams to ensure the seamless integration of cloud technologies.Your expertise in Microsoft D365 will drive innovation and efficiency, providing critical support for our clients' cloud journeys. This position offers an exciting opportunity to be at the forefront of cloud technology and contribute to our mission of delivering exceptional solutions.

Join Hitachi Solutions as a D365 F&O Technical Developer, where you will be pivotal in designing and implementing technical solutions within the Dynamics 365 Finance and Operations environment. This role demands a strong understanding of software development principles, as you will collaborate with cross-functional teams to deliver innovative solutions that enhance our clients' operational efficiency.

The Analyst, Customer & Product Support role at AlphaSense, Inc. centers on assisting clients and helping them get the most from the company's products. Based in Pune, this position involves direct interaction with customers and active problem-solving. Role overview This analyst supports both customers and product functionality. Typical work includes addressing client questions, investigating reported issues, and guiding users toward effective solutions. The goal is to maintain a high level of customer satisfaction with timely and accurate support. What you will do Engage with clients to understand and resolve their concerns Troubleshoot product-related issues Provide clear solutions to help customers use AlphaSense tools effectively Requirements This role suits someone who enjoys problem-solving and values strong communication. A focus on customer experience is important for success in this position.

Join teamified as an Application Support Analyst and be a part of our dynamic remote team. In this role, you will be responsible for providing exceptional support to our applications, ensuring optimal performance, and enhancing the user experience. Your expertise will help us maintain high standards of service and troubleshoot any issues that may arise.

Role Overview Eversana is hiring a Quality Assurance Analyst in Pune. This position focuses on maintaining the quality and reliability of software products through thorough testing and evaluation. The analyst will work closely with development teams to spot defects, suggest improvements, and help strengthen overall product quality. What You Will Do Conduct detailed testing and evaluation of software products Collaborate with developers to identify and document defects Recommend improvements based on test findings Support the ongoing enhancement of product quality

The Analyst, Customer & Product Support role at AlphaSense India centers on improving customer experiences and supporting product development efforts. Based in Pune, this position works closely with both customers and internal product teams. Role overview This role focuses on analyzing support interactions and identifying ways to refine existing processes. By applying strong analytical skills, you will help maintain high service standards for clients and contribute feedback to product teams. Key responsibilities Collaborate with product teams to address customer needs and share insights. Analyze support processes to find opportunities for improvement. Work to ensure clients receive prompt, effective assistance. Location This position is based in Pune, India.

We are seeking a highly skilled and meticulous L2 Technical Support Analyst to become an essential part of our product organization. In this pivotal role, you will provide exceptional support for clients utilizing the inSPire platform, an all-encompassing solution designed to assist structured product issuers in automating and optimizing their issuance processes.You will serve as the primary technical liaison between our Level 1 support desk and the Level 3 Engineering team, collaborating closely with Business Analysts, Product Managers, and the testing automation team. This position is not about following scripts; it involves delving deeply into the platform architecture, diagnosing intricate data issues, and navigating our codebase to uncover the underlying causes of escalations. The ideal candidate will possess an engineering background and have transitioned into a support or product-focused position, leveraging their technical expertise to resolve issues without being a full-time developer.

Role overview metromakro is looking for a Senior Technical Consultant focused on Master Data Governance Solutions (MDG-S) to join the team in Pune. This role centers on strengthening data governance frameworks for clients through technical expertise and hands-on project work. What you will do Design, implement, and optimize MDG-S configurations to meet client needs Work closely with cross-functional teams to deliver tailored data governance solutions Provide training and support to help teams use data governance tools effectively

Location: Pune - HybridEmployment Type: Permanent Role Overview:Join our dynamic team as a Senior Analyst in Production Support, where you will play a critical role in ensuring the smooth operation of our clients' OTC Derivatives cashflow settlement systems within a DevOps framework. You will be responsible for addressing daily changes and issues to maintain operational excellence.Core Responsibilities:Manage production and incident management effectively.Utilize your expertise in Calypso as a back-office system, focusing on settlements and accounting functionalities.Leverage your knowledge of SQL and database procedures, particularly with Sybase, Oracle, or SQL Server.Provide round-the-clock application production support while collaborating with our client's business teams.Lead a small to medium-sized production team or establish new teams as necessary.Coordinate and collaborate with teams to prioritize production, risk, and control tasks according to deadlines and ensure closure.Monitor application service availability through routine checks in production.Engage in production incident management and pursue continuous improvement of existing services.Participate in incident management and crisis calls, investigate issues, provide updates, and communicate business impacts effectively.Document post-implementation reviews and follow up on action items.Report service availability, log incidents promptly, and communicate with IT and business teams.Analyze production business tickets, provide timely solutions, and ensure change tickets are closed efficiently.Plan and execute disaster recovery to validate production application capabilities at contingency sites.Organize role swaps, server reboots, and other release activities in a timely manner, ensuring deadlines are met.Maintain a knowledge repository for best practices, support procedures, and records of production activities.

NielsenIQ is looking for a Junior Customer Support Analyst in Pune to help deliver responsive and reliable service to clients. This position centers on assisting customers, resolving issues, and maintaining a high standard of support. Role overview This role focuses on handling customer inquiries and troubleshooting problems as they arise. The goal is to ensure each client receives timely and effective assistance. What you will do Respond to customer questions and concerns Troubleshoot and resolve reported issues Work to create a positive experience for every client What we look for Interest in supporting and helping customers Willingness to learn and grow within customer support Strong communication and problem-solving skills

About Spotnana Technology Spotnana is building a Travel-as-a-Service platform to improve how people experience travel, whether for business or leisure. Our technology aims to personalize travel at scale and set new standards across the $1.6 trillion travel industry. Our company values guide how we work and grow together: Innovate for Tomorrow: We pursue excellence and lead with vision. Dedication to Quality: Accountability and agile partnerships matter to us. Unity in Diversity: We value respect, integrity, inclusivity, and ongoing learning. Role Overview Job title: Technical Support Analyst Join the Customer Experience team as a key contributor. This role suits someone who enjoys solving technical problems and working closely with others to deliver solutions. Start date: ASAP Location and Work Arrangement This position is based in Mumbai, Pune, or Bengaluru. Spotnana follows a hybrid model; expect to work from the office at least once a week as per company policy. What Makes This Team Stand Out Work on projects that support Spotnana's growth and success. Contribute to an API-first organization focused on technical innovation. Collaborate with engineers who value leadership, adaptability, and creative problem-solving. Application Process Initial call with Talent Acquisition to discuss your experience and career interests. Live virtual interview (details provided after the first call).