End User Computing Specialist

Join ConnectWise, a globally recognized leader in software solutions, with a dedicated team of over 3,000 professionals across North America, EMEA, and APAC. We empower more than 45,000 technology solution providers to enhance their business operations, streamline sales processes, automate service delivery, and manage technology remotely, ensuring exceptional customer experiences.At ConnectWise, our strength lies in our connections—among colleagues and our community. We embrace diverse perspectives and value each individual's contributions, fostering an inclusive and positive workplace culture where everyone can thrive.Curious about how you can make an impact at ConnectWise? Read on!

Join Convera as an Infrastructure Engineer specializing in End User Computing and Tier 1.5 Support!We are looking for a proactive and technically adept Infrastructure Engineer to enhance our IT Operations team. This pivotal role involves delivering Tier 1.5 end user support, managing end user computing infrastructure, and guaranteeing a reliable, secure, and responsive IT service experience for our employees.In this position, you will serve as a vital frontline and escalation support resource, responding to inbound calls and chats, tackling issues that extend beyond basic Tier 1 troubleshooting, and collaborating closely with Tier 2 and Tier 3 teams to ensure the swift resolution of incidents.Our Core Values: We are driven by principles such as Customer Champions, Growth Mindedness, Truth Seeking, Fast Movement, High Achievement, and Respectful Candor.Embrace the opportunity to modernize IT operations and make a significant impact!

NielsenIQ seeks an Associate Technical Support Specialist for its Pune office. This role provides Level 1 support, acting as the first point of contact for end-users with technical questions or issues. Main responsibilities Respond to user inquiries and technical issues related to NielsenIQ products and services Troubleshoot problems, identify solutions, and guide users through each step of the process Work efficiently to resolve requests, helping clients use company tools without delays What helps in this role Ability to handle several issues at the same time Clear communication skills, especially when explaining technical steps Willingness to learn new systems and adjust to changing requirements

OVERVIEWThe Computer Systems Validation (CSV) Specialist at TransPerfect's Trial Interactive division plays a crucial role in ensuring compliance with 21 CFR Part 11 and GCP/ICH regulations, as well as upholding ISO 9001 certified quality management systems globally. This position is integral to the development, testing, release, and maintenance of validated computerized systems.KEY RESPONSIBILITIESEnsure ongoing compliance and enhancement of TransPerfect's Quality Management Systems (QMS) related to Computerized Systems Validation, primarily within the Trial Interactive division, while also providing consulting to other divisions as required.Oversee various aspects including:Software Development Life CycleValidation of Commercial Off-the-Shelf (COTS) software and Third-Party Vendor QualificationInfrastructure QualificationRegulatory Compliance EvaluationsValidation Package Reviews and ApprovalsOperational Readiness AssessmentsPeriodic ReviewsChange Control ManagementClient-specific Validation ServicesInvestigate validation-related complaints and operational issues, identifying root causes and implementing effective corrective and preventive actions, including formal reporting to clients.Enhance team awareness of Systems Validation processes through training and other methods.Willingness to travel up to 20% domestically and internationally as needed.Perform additional tasks as assigned by management.

OVERVIEWAs a Computer Systems Validation (CSV) Specialist within the Trial Interactive division at TransPerfect, you will report directly to the Director of QA & Systems Validation. Your role is crucial in ensuring compliance with 21 CFR Part 11 and GCP/ICH standards in the Life Sciences sector, alongside upholding the latest ISO 9001 quality management systems globally. You will be instrumental in the development, testing, release, and maintenance of validated computerized systems.KEY RESPONSIBILITIESOversee compliance and enhancement of TransPerfect’s Quality Management Systems (QMS) within Computerized Systems Validation for Trial Interactive, providing consulting support to other divisions as needed. Areas of focus include:Software Development Life CycleValidation of Commercial Off-the-Shelf (COTS) products and 3rd Party Vendor QualificationInfrastructure QualificationRegulatory Compliance EvaluationsValidation Package Reviews and ApprovalsOperational Readiness AssessmentsPeriodic ReviewsChange Control ManagementClient-Specific Validation ServicesInvestigate validation-related complaints and operational issues, identifying root causes and implementing effective corrective and preventive actions, culminating in a formal Client Escalation Report.Enhance colleagues' understanding of Systems Validation processes, policies, and procedures through training and other methods.Willingness to travel up to 20% both domestically and internationally as required.Perform any additional tasks assigned by your manager or supervisor.

ConnectWise is a globally recognized leader in software solutions, empowering technology providers across North America, EMEA, and APAC. With over 3,000 dedicated team members, our mission is to enhance the success of technology solution providers. Our innovative suite supports over 45,000 partners in streamlining their operations, boosting sales efficiency, automating service delivery, and managing technology remotely to deliver exceptional customer experiences.At ConnectWise, we thrive on the power of our connections—among colleagues and within the community. We embrace diversity in all forms.We seek game-changers, innovators, and culture enthusiasts—individuals who value humanity.We encourage exploration and constructive discussion. We celebrate significant moments as milestones.Your unique contributions are recognized and valued at ConnectWise. Our inclusive and positive culture fosters a sense of belonging, allowing you to choose how you can make an impact.Are you curious? Discover how you can make a difference at ConnectWise!General Summary:The User Experience Researcher plays a pivotal role in understanding user needs, preferences, and behaviors, driving the design of user-centric products and experiences. This position collaborates closely with cross-functional teams, advocating for the user and ensuring their insights shape the design process.Key Responsibilities:Support Product Management teams with meticulous attention to detail.Research, analyze, and document findings effectively.Coach and review work of other team members as needed.Conduct user research using diverse qualitative and quantitative methods, including interviews, surveys, usability testing, and data analysis.Collaborate with designers, product managers, and engineers to gather requirements and clarify project goals.Plan and execute research initiatives, defining objectives, methodologies, and participant recruitment.Collect and analyze user data, translating findings into actionable insights for product design.Create comprehensive research reports and engaging presentations.

Role overview Nice Ltd. is hiring a Senior End Client Architect in Pune, India. The position focuses on shaping the architecture of client-facing solutions and making sure products meet demanding quality and performance benchmarks. What you will do Guide the architecture and design of solutions used directly by clients Collaborate with cross-functional teams to keep technical direction aligned with business objectives Apply expertise to foster innovation across multiple projects Requirements Substantial experience designing architecture for client solutions Proven ability to work well with both technical and business teams Dedication to maintaining high standards for quality and performance This role plays an important part in shaping technical strategy and delivering meaningful results for Nice Ltd.'s clients.

Join our dynamic team as a Lead User Interface (UI) Designer at Collabera Technologies! In this pivotal role, you will spearhead the design and implementation of innovative user interfaces for our diverse range of projects. Your creativity and expertise will be essential in crafting visually stunning and user-friendly designs that enhance user experience.

As a Project Engineer specializing in Flow Computers, you will play a crucial role in interpreting customer specifications and requirements while adhering to applicable standards and engineering best practices. Your responsibilities will include the timely design and development of Flow Computer systems, Metering Supervisory Computer (MSC), or PLC programs/configurations, along with the generation of associated documentation. You will also engage in peer reviews and testing of your team members' work, particularly focusing on Metering computers, measurement, and control systems for Oil & Gas applications, with occasional on-site installation and commissioning.Key Responsibilities:Plan, schedule, and coordinate assigned engineering tasks to produce and review contract SDRL documentation as per agreed timelines.Generate project documentation in line with SDRL submission deadlines, including SBD, FDS, ATM, OMM, SAT, I&C Manual, Loop Diagrams, and more.Develop or modify Metering Computer/Supervisory configurations as per qualifications and experience.Oversee the technical execution of small projects when solely assigned.Peer check outputs from team members to ensure technical accuracy within qualified areas.Uphold Swinton design intent, interpret client specifications, and apply accepted engineering practices and code requirements for accurate technical output.Ensure all approved documents are properly recorded and issued through document control processes.Conduct client witness tests during Factory Acceptance Tests (FAT) for metering computer systems.Test metering computer systems according to approved procedures and acceptance test manuals.Compile and accurately log all systems problem reports (SPR) into the Company’s central database.Maintain strict change control for any client-requested variations, notifying the Lead Project Engineer/Manager prior to commencing work.Engage in client/vendor meetings to align project goals.Liaise with vendors on technical and project-related issues.Provide technical support to the sales team in generating technical tenders and detailed comments on exceptions.Exhibit leadership in promoting compliance with company quality and HS&E procedures.Adhere to the Company’s standard operating procedures.Undertake any other reasonable duties as required by the company.

As a Front End Software Engineer at Sensia, you will play a critical role in the complete software development lifecycle. Your primary responsibilities include analyzing user needs, designing innovative solutions, testing, and developing software to meet the demands of our customers. This collaborative role involves working closely with our development and portfolio teams to deliver high-quality software products.We welcome candidates from diverse backgrounds, although experience in the oil and gas industry is preferred due to the specific technical competencies required in areas such as Information Engineering and Production and Completion Engineering.

At FloQast, we're leading the transformation of accounting workflows. As a cutting-edge SaaS provider, we've developed an innovative solution designed to enhance task management and streamline the accounting close process, ultimately saving teams valuable time while offering exceptional transparency, accuracy, and control.In your role as a Senior Software Engineer on our Data Platform team, you will serve as a pivotal member of our technical leadership. You will have the opportunity to architect, build, and scale essential services that underpin our product. This position demands a profound understanding of distributed systems and a keen enthusiasm for tackling intricate, high-impact challenges. Your responsibilities will extend beyond code writing; you will also play a vital role in shaping the technical direction of our platform, fostering an engineering culture rich in best practices throughout the organization.*Visa sponsorship is NOT available at this time

Join Assent as a Senior Back-End Developer specializing in Python, aiohttp, REST, and Pandas. At Assent, we tackle intricate technical challenges that have a global impact. Our cutting-edge multi-tenant SaaS platform empowers leading corporations to gain profound insights into their supply chains, enabling them to mitigate risks, ensure compliance, and address critical issues like forced labor, environmental sustainability, and ethical sourcing.We seek a Senior Developer with extensive experience in Python and back-end architecture to spearhead the design system strategy and guide the evolution of our product. A foundational understanding of Angular and UI technologies is essential. You'll collaborate closely with engineering leaders, product managers, and architects to establish technical direction, uphold architectural standards, and ensure the delivery of scalable, accessible, and thoroughly tested web application solutions across multiple teams.Working in a high-trust CI/CD environment means every commit goes to production without a separate QA team. You'll be responsible for setting expectations and incorporating quality practices throughout the development process. Your role will involve creating automated test coverage strategies, web app development, and comprehensive documentation.Our team utilizes the latest technologies and tools such as GitHub Copilot for AI-driven coding, Lucid for architectural design, and we are always eager to explore new tools that enhance our customer experience.Product Tech Stack Includes:C#, PythonPandasNumPy/SciPyAIOHTTPCI/CD pipelines for swift, high-quality production deliveryAngularWe prioritize system thinking, performance, and platform maintainability, ensuring that UI decisions align with both short-term product objectives and long-term architectural integrity.Your Role:As the Senior Back-End Developer, you will play a crucial role in designing and implementing the core serverless back-end architecture that supports user interactions and data processing pipelines. Your focus will be on building a scalable, observable, and maintainable API and orchestration layer utilizing AWS services. Key responsibilities include:Designing and developing RESTful APIs using AWS API Gateway integrated with Lambda functions, eliminating the need for a traditional monolithic back-end for front-end (BFF).Implementing endpoint logic in Python-based Lambda functions, emphasizing modular, single-responsibility functions such as file uploads, status checks, and analytics retrieval.Ensuring the API layer abstracts complex back-end logic from the Angular frontend, providing clean and reliable interfaces for user interactions.Supporting core user flows like CMRT file uploads and analytics retrieval by implementing APIs that connect with appropriate AWS services.

Join Teamified, a forward-thinking company dedicated to innovative development, as a Front-end Developer proficient in React.js and React Native. In this role, you will craft and implement user interface components that enhance our applications' performance and user experience, utilizing the latest technologies and best practices.Key Responsibilities:Designing and optimizing front-end applications with React.js and React Native.Working closely with designers and back-end developers to deliver seamless user experiences.Translating creative designs and wireframes into high-quality code.Ensuring the technical feasibility of UI/UX designs.Writing clean, maintainable, and reusable code.Conducting thorough code reviews to assure code quality and performance.Keeping abreast of emerging technologies and trends in front-end development.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Back-end Developer, where you will play a pivotal role in crafting robust and scalable server-side applications. You will collaborate with front-end developers to integrate user-facing elements with server-side logic and ensure high-performance and responsiveness to requests from the front end.

Join our dynamic team at metromakro as a Service Manager overseeing Compute, Storage, Databases, and Application Server solutions. In this pivotal role, you will be responsible for delivering exceptional service management, ensuring optimal performance and reliability of our IT infrastructure.Your expertise will guide our operations, helping clients leverage technology for improved efficiency. We seek a proactive leader who can drive innovation and enhance service delivery.

About the ClientAs a proud subsidiary of the Little Group, our client encompasses a diverse portfolio of companies including Port Phillip Ferries, Melbourne Jet Base, and Little Real Estate, one of Australia's foremost residential property management firms.Company Objective: Our mission is to revolutionize the property management landscape for real estate agencies across Australia by equipping them with cutting-edge technology. We aspire to foster an environment where renting, owning, and managing properties is a delightful experience, and we dedicate ourselves daily to this vision.About Teamified:Teamified specializes in assembling outstanding remote teams for companies in IT, software, product development, and digital innovation. We partner with top enterprises and rapidly growing tech companies globally, streamlining their access to exceptional talent and propelling their growth. With a robust presence worldwide, our goal is to simplify, expedite, and economize the process of building high-performing teams. Our extensive client base relies on over 200 skilled engineers, testers, product managers, designers, and technology professionals who create impactful solutions every day.Job Summary:As a Front-end Developer, you will play a crucial role within our team, focusing on delivering high-quality code, collaborating technically, and learning to apply established frontend patterns. Your contributions will aid in producing simple, readable, and maintainable code, while expanding your knowledge of frameworks, immutable concepts, and optimization techniques.Responsibilities:Write and maintain high-quality, clean code.Enhance the frontend landscape by adhering to and applying best practices.Participate in technical analysis and estimation for product features.Develop simple and efficient code in accordance with established patterns.Work collaboratively with team members to troubleshoot and deliver features.Technologies:React / React NativeJavaScript, CSS, and semantic HTMLGraphQLAPIs

OVERVIEWThe Senior Computer Systems Validation (CSV) Associate at TransPerfect is pivotal in ensuring compliance with 21 CFR Part 11 and GCP/ICH regulations within our Life Sciences division. This role is instrumental in upholding the integrity of our ISO 9001 certified Quality Management Systems across all computerized systems. As a key member of our QA team, you will report directly to the QA Manager, taking an active role in CSV activities, mentoring junior associates, and collaborating with cross-functional teams to achieve project objectives.KEY RESPONSIBILITIESExecute the corporate Quality Management Systems (QMS) specifically focused on Computerized Systems Validation within the Trial Interactive division, covering:• Software Development Life Cycle• Validation of Commercial off-the-shelf (COTS) products and third-party Supplier Qualification• Infrastructure qualification• Regulatory compliance assessments• Validation package assessments• Operational readiness checks• Periodic system reviews• Change control processesInvestigate validation-specific issues and operational challenges to determine root causes and implement corrective actions.Assist the QA team in drafting formal Client Escalation Reports.Enhance knowledge of Systems Validation processes among colleagues through training and other engagement methods.Mentor and train junior team members.Complete other tasks as assigned by your supervisor.

OVERVIEWAs a Senior Computer Systems Validation (CSV) Associate within the Trial Interactive division at TransPerfect, you will play a crucial role in ensuring compliance with Life Sciences 21 CFR Part 11 and GCP/ICH regulations. You will assist in upholding the certified ISO 9001 Quality Management systems across all computerized systems. This position requires you to ensure that TransPerfect’s computerized systems are developed, validated, and maintained in accordance with regulatory standards. Reporting directly to the QA Manager, you will actively support CSV initiatives, mentor junior associates, and collaborate with cross-functional teams to achieve project objectives.KEY RESPONSIBILITIESExecute TransPerfect's corporate Quality Management Systems (QMS) pertaining to Computerized Systems Validation in the Trial Interactive division, including:• Software Development Life Cycle• Validation of Commercial off-the-shelf (COTS) products and third-party Supplier Qualification• Infrastructure qualification• Evaluations for regulatory compliance• Review of validation packages• Operational readiness assessments• Conduct periodic reviews• Manage change control proceduresInvestigate validation-related complaints or operational issues to identify root causes and implement effective corrective and preventive measures.Assist the QA team in crafting formal Client Escalation Reports.Enhance colleagues’ understanding of Systems Validation processes, policies, and procedures through training and other engagement methods.Mentor and train junior team members.Complete additional tasks as assigned by the manager/supervisor.

Join Metromakro as a Compensation and Benefits Specialist or Senior Specialist, where you will play a crucial role in designing and implementing effective compensation strategies and benefits programs. You will collaborate with cross-functional teams to ensure our compensation structures are competitive and aligned with the company’s goals. This role offers an exciting opportunity to make a significant impact on employee satisfaction and retention through innovative compensation solutions.

metromakro is looking for a Branding & Communications Specialist or Senior Specialist to help shape and share the company’s brand identity. This position is based in Pune and works closely with teams across the business. Role overview This role focuses on developing and executing branding strategies that connect with a wide audience. Collaboration with colleagues from different departments is a key part of the work, ensuring that all initiatives align with the company’s goals and values. What you will do Create and refine messaging that reflects the brand’s voice across multiple channels. Develop content that engages and informs, maintaining consistency in tone and style. Support the rollout of branding campaigns and initiatives tailored to the target market. What we look for Experience in branding, communications, or a related field. Strong creative and strategic thinking skills. Ability to work well with cross-functional teams.