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Experience Level
Experience
Qualifications
To be successful in this role, you should have a strong background in engineering principles, excellent problem-solving skills, and the ability to communicate effectively with team members and stakeholders. A Bachelor's degree in Engineering or a related field is preferred, along with relevant experience in a similar role.
About the job
Smiths Group plc is hiring an Engineer II for the DGSS Engineering team in Pune. This position focuses on strengthening engineering processes and supporting technical improvements across the group.
What You Will Do
Work with cross-functional teams to improve and implement engineering processes
Contribute to solutions that raise quality and efficiency standards
Support ongoing technical initiatives within DGSS Engineering
About Smiths Group plc
Smiths Group plc is a global leader in technology and engineering, dedicated to delivering innovative solutions across various sectors. With a commitment to excellence, we strive to create a working environment that fosters creativity, growth, and collaboration.
Role Overview Smiths Group plc is hiring an Engineer II for the DGSS Engineering team in Pune. This position focuses on strengthening engineering processes and supporting technical improvements across the group. What You Will Do Work with cross-functional teams to improve and implement engineering processes Contribute to solutions that raise quality and efficiency standards Support ongoing technical initiatives within DGSS Engineering
Smiths Group seeks an Engineer III specializing in CAD DGSS Engineering for its Pune location. This role centers on designing and developing solutions for a variety of engineering projects. Collaboration with other skilled professionals is a key part of daily work. Key responsibilities Design and develop engineering solutions using CAD tools Participate in projects that require both technical skills and effective teamwork Offer ideas and technical input to support ongoing engineering initiatives Requirements Motivated and proactive approach to solving engineering challenges Interest in advanced CAD and DGSS systems Strong commitment to collaboration and knowledge sharing with colleagues
Smiths Group seeks an Engineer II specializing in Regulatory Engineering for its Pune location. This role centers on supporting regulatory compliance and contributing to various engineering projects, ensuring products meet required standards and regulations. Key responsibilities Participate in engineering projects with attention to regulatory requirements Work alongside teams to verify that products comply with applicable standards Assist in preparing documentation and managing processes tied to product compliance Team impact This team plays a part in delivering solutions that enhance product safety and performance. The work supports both compliance and the overall quality of products released to the market.
We are seeking a dedicated Engineer II to join our Wet Seal System Pre-order team. This is an exciting opportunity for recent graduates who are eager to kickstart their engineering careers. You will play a key role in supporting the engineering team with pre-order processes, ensuring that our clients receive top-notch service from the outset. Your innovative mindset and technical skills will be essential in assisting with system configurations and customer specifications.
Join Smiths Group as an Engineer II specializing in Wet Seal Systems in our Post-Order department. As a key member of our engineering team, you will leverage your technical expertise to deliver innovative solutions and ensure customer satisfaction. This role involves close collaboration with various departments, focusing on the seamless execution of projects and contributing to product improvements.
About Us Mindtickle stands at the forefront of AI-driven revenue enablement, merging practical learning with deal execution to catalyze behavior change and maximize revenue per representative. Acknowledged by industry analysts as a market leader, we proudly hold the title of G2's #1 product for sales onboarding and training. Our relentless pursuit of innovation has culminated in accolades such as the "AI-based Sales Solution of the Year" at the AI Breakthrough Awards and a Gold Stevie Award for Sales and Customer Service, underscoring our commitment to product excellence and exceptional customer support.Join Our AI/ML Engineering TeamOur mission is to empower revenue teams by pinpointing skill gaps, offering actionable insights, and facilitating real-time improvements in workflow. The CoE-ML team is integral to this mission, embedding AI throughout Mindtickle's product suite via CoPilots, hyper-realistic AI role plays, automated content curation, and smart coaching. We leverage cutting-edge Generative AI and Large Language Model technologies, uphold stringent evaluation standards, and manage scalable production AI systems. As we transition to an AI-native product model, we expect our engineers not only to develop AI functionalities but also to adopt an AI-first mindset in all aspects of their work.
As a Process Engineer II at Weblee Technologies, you will play a vital role in enhancing our manufacturing processes. Your expertise will contribute to optimizing production efficiency and ensuring product quality.
Role Overview Onit, Inc. is looking for a Solution Engineer II in Pune, Maharashtra. This role focuses on delivering software solutions that help clients work more efficiently. Solution Engineers at this level work with teams across the company to gather client needs, offer technical advice, and support smooth deployments. What You Will Do Work with cross-functional teams to understand and document client requirements Provide technical guidance throughout the project lifecycle Support the deployment of Onit’s software solutions Help improve customer satisfaction through strong technical support Impact This position helps shape the client experience and supports the success of both customers and the organization.
Job Title: DevOps Engineer IILocation: Pune (Hybrid)About the Team:The DevOps team is integral to Helpshift engineering, providing technical depth across various domains. We manage the creation, maintenance, scaling, and security of the infrastructure utilized by multiple teams for critical workloads.Key Areas of Work:Provisioning and maintaining production and development infrastructureDatabase infrastructure managementAutomation processesCore infrastructure focusing on scalability, performance, and optimizationSecurity and compliance adherenceEngineering processes enhancementAs a member of this team, you will be instrumental in building and scaling infrastructure that supports both production workloads and internal engineering teams, influencing vital decisions at Helpshift.Responsibilities:Design, implement, and maintain secure CI/CD pipelines for automated deployment, configuration, and testing.Manage Helpshift production services, ensuring comprehensive monitoring and rapid resolution of production issues.Develop a zero-downtime upgrade process for core infrastructure components (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis) and facilitate smooth transitions between cloud service providers.Collaborate with development and operations teams to embed security practices within the software development lifecycle.Perform regular security assessments, vulnerability scans, and penetration testing to identify and mitigate risks.Create and maintain Infrastructure as Code (IaC) templates for secure cloud resource provisioning and configuration.Respond to production incidents, conducting thorough investigations and implementing remediation measures.Stay informed about current security threats, vulnerabilities, and best practices, making recommendations for continual improvement.Contribute significantly to the security, scalability, and reliability of our infrastructure and applications.Work closely with cross-functional teams to implement security best practices throughout the development lifecycle, automate security processes, and enhance DevSecOps capabilities.Mentor junior team members.
Full-time|₹1.4M/yr - ₹1.7M/yr|On-site|Pune, Maharashtra, India
Join a dynamic team at one of Weekday's esteemed clients!Compensation: ₹1,400,000 - ₹1,700,000 (INR 14-17 LPA)Minimum Experience Required: 2 yearsPosition Location: PuneEmployment Type: Full-timeThe Cloud Support Operations Engineer II is pivotal in maintaining the security, stability, and performance of our cloud environments. This role emphasizes the maintenance, upgrades, and automation of cloud infrastructure to foster robust and scalable operations, directly influencing platform reliability and developer productivity.Key Responsibilities:Maintain and enhance cloud infrastructure to ensure optimal performance.Automate processes to improve efficiency and reliability.Provide customer support during specified hours of 12:00 PM to 9:00 PM IST.Collaborate with development teams to ensure seamless operations.Essential Qualifications:Bachelor’s degree in Computer Science, Engineering, or related field.Minimum 3 years of experience in IT customer service or a customer support role.At least 2 years of hands-on experience with cloud platforms, especially AWS and Azure.A minimum of 1 year of experience in troubleshooting or administering the MicroStrategy Platform.Proficient in automation tools and scripting languages such as Python, Ansible, Jenkins, and PowerShell.Experience with operating systems like RedHat, Amazon Linux, and Windows.Familiarity with containerization technologies like Docker and Kubernetes.Exceptional analytical, problem-solving, and troubleshooting skills.Strong verbal and written communication skills in English, with the ability to mentor others on technical subjects.Adept at managing multiple priorities and meeting deadlines under pressure.Willingness to work onsite at the Pune office five days a week.
Onit, Inc. develops AI-driven solutions that help legal teams manage enterprise legal operations, matters, spend, and contracts. The platform automates routine workflows, freeing legal professionals to focus on higher-value work and informed decision-making. Role overview The Solution Engineer II position is based in Pune, Maharashtra. In this role, engineers work with AI technology to build and refine tools that support legal departments. The team values creative approaches to problem-solving and seeks individuals who are eager to modernize legal workflows. What Onit looks for Experience or comfort working with AI-powered platforms Interest in improving and transforming traditional legal processes Ability to address complex challenges and deliver practical solutions Motivation to help shape the future of legal technology Onit encourages candidates who want to take on meaningful projects and contribute to the evolution of legal operations tools.
Join our dynamic team as a Software Engineer II focused on Developer Productivity in Pune, Maharashtra. We are committed to enhancing the efficiency and effectiveness of our engineering teams through innovative toolsets and processes.As part of our team, you will play a crucial role in developing and maintaining the software and systems that support critical workloads for building and deploying Helpshift products. You will take charge of our build and release processes, ensuring smooth automation across testing, packaging, and deployment. Your expertise will help identify bottlenecks in the software development lifecycle (SDLC) and implement solutions to alleviate them.Your work will involve evaluating and expanding our build systems and deployment automation, utilizing technologies like Jenkins, Docker, Kubernetes, Clojure, Python, and Ansible. If you are passionate about developer experience and productivity, this position is designed for you!
Join our mission at Helpshift, where we aim to revolutionize customer service by providing a seamless, mobile-first experience. In a world where consumers expect immediate and respectful interactions, our platform empowers B2B brands to engage with their customers through innovative in-app chat solutions. We have transformed traditional customer service methods, moving away from sluggish email exchanges to dynamic real-time conversations that prioritize user convenience.Our cutting-edge AI-powered chatbots and automation tools enable brands to offer instant resolutions, enhancing the role of customer service agents by equipping them with powerful automation tools that work seamlessly. Trusted by industry leaders such as Scopely, Supercell, Brex, EA, and Square, Helpshift is currently enabling over 900 million active consumers on more than 2 billion devices globally.Our Impact:85,000 requests per second30 milliseconds average response time300 GB data transferred per hour1,000 virtual machines deployed during peak timesAbout Our Team:At Helpshift, we understand that consumers value their time. Therefore, we provide brands with essential insights into their customer service operations through various data products, including in-app analytics dashboards and data-sharing integrations.The Data Platform team is pivotal in creating and maintaining the infrastructure required to support these analytics products at scale. We are responsible for building and managing robust data pipelines, databases, and other data structures to ensure data reliability and accessibility. Our team also collaborates with internal business intelligence and machine learning groups to provide data operations support, handling 2 million events per minute and processing over 1 terabyte of data daily.Your Role:Design and maintain robust data pipelines for both data ingestion and operational analytics, utilizing data from 2 billion devices and 900 million monthly active users.Develop customer-facing analytics products that provide actionable insights and facilitate anomaly detection.Work closely with data stakeholders to address their data needs and participate in the analytical process.Draft design specifications, test plans, deployment strategies, and scaling methodologies for data pipelines.Mentor team members and contribute to organizational knowledge sharing.
Join Helpshift as a Software Engineer II - Backend. At Helpshift, we uphold five core Leadership Principles that guide our daily operations and collective goals. These principles represent our identity within Keywords Studios and reflect our collaborative spirit in achieving success:Power of Partnerships: We work closely with our clients, acting as an extension of their teams. Our shared passion and purpose enable us to support their visions and bring their stories to life.One Keywords: We harness the power of an efficient global network, combining the strengths of local studios with the agility of a global platform, creating our unique advantage.Raise the Game: Embracing innovation and technology is at our core. We leverage our collective experience to deliver new value in gaming and beyond, helping our clients thrive.Embrace an Open World: We celebrate diversity in talent and ideas from our global community. This inclusivity empowers us to produce world-class entertainment for our partners.Trust through Transparency: We foster open, honest relationships with our people, clients, and communities. Clear communication is essential as we pursue success together.Your Profile:A minimum of 4 years of experience in medium to large-scale server-side software development.Strong verbal and written communication skills.Deep understanding of computer science fundamentals, including data structures and algorithm time complexity.Familiarity with Posix-compliant operating systems, specifically Mac OS X and GNU/Linux, and comfort with CLI tools.Proficient in writing unit, functional, and regression tests, with a preference for knowledge in generative testing.A Bachelor's Degree in Computer Science or an equivalent field.Requirements:Experience using distributed version control tools (Git preferred).Functional programming experience, particularly with Clojure, is a plus.Familiarity with JVM is advantageous.Experience working with scalable databases such as MongoDB, Redis, Elasticsearch, Kafka, or PostgreSQL is beneficial.Experience in system performance benchmarking and failure detection is a plus.Projects You May Work On:Developing a chatbot conversation engine capable of scaling to millions of conversations daily.Designing and building highly scalable and resilient workflows for automatic issue routing based on events.Creating and implementing APIs for internal features in the agent dashboard and external-facing APIs for integrations.
About UsMindtickle stands at the forefront of revenue productivity solutions, seamlessly integrating on-the-job learning and deal execution to maximize revenue per representative. Our platform has garnered accolades as a market leader, recognized by leading analysts and ranked by G2 as the premier sales onboarding and training product. We are proud to be acknowledged as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Position OverviewMindtickle is on the lookout for a talented and driven Software Development Engineer II to become a pivotal member of our distinguished Technical Solutions team. This customer-facing division within our Customer Success department excels in gathering requirements, proposing cutting-edge solutions, overseeing technical implementations, and fostering strong communication with all stakeholders, both internal and external.
Join Veeam Software as a Site Reliability Engineer II, where you will play a crucial role in maintaining and enhancing the reliability, performance, and scalability of our cloud solutions. You will collaborate with cross-functional teams to develop and implement innovative solutions that improve our systems' availability and efficiency.
About UsAt Helpshift, a proud member of Keywords Studio, we are redefining customer service by bridging the gap between traditional support channels like email and phone and the modern consumer's preference for messaging on mobile devices. Our AI-driven customer service platform empowers companies to resolve issues swiftly, significantly enhancing customer satisfaction. Renowned brands such as Supercell, Scopely, and Rovio trust Helpshift to deliver messaging-first customer support. With our platform installed on over 2 billion devices globally, we serve more than 820 million active users, showcasing our impressive scale:85,000 requests per second (RPS)30 milliseconds response time300 GB data transfer per hour1,000 virtual machines deployed at peakWe are on the lookout for a motivated, experienced, and solution-oriented Platform Software Engineer II who thrives in a dynamic, technology-focused environment. You will play a pivotal role in our product and platform development team, collaborating across various teams to create top-notch, scalable products.
About UsMindtickle stands at the forefront of revenue productivity solutions, expertly merging on-the-job learning with effective deal execution to maximize revenue generation per representative. Acknowledged as a leader in the industry by prominent analysts and celebrated as the #1 sales onboarding and training product by G2, we are proud to be recognized as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Position OverviewWe are seeking an experienced Senior Engineering Manager with 7–11 years of expertise to lead and inspire our high-performing engineering teams. Your primary responsibility will be to deliver mission-critical products while nurturing a culture of technical excellence and high-agency performance.As a pivotal member of our engineering leadership team, you will navigate the intersection of technical strategy and operational execution. You will manage a diverse range of engineering initiatives and oversee critical AI-integrated projects, thus requiring a robust understanding of the unique lifecycles associated with AI-based features. Additionally, you will advocate for the AI-driven optimization of our internal engineering processes to enhance team velocity.
Role Overview Helpshift is looking for a Software Engineer II focused on Developer Productivity. This hybrid role is based in Pune, Maharashtra, India. What You Will Do Develop and improve internal tools that help teams build and deploy Helpshift products more efficiently. Automate build and testing workflows to support a smoother release process. Manage packaging and product releases, ensuring reliability and consistency. Identify and implement solutions to streamline the software development lifecycle (SDLC). Work with technologies such as Jenkins, Docker, Kubernetes, Python, and Ansible to drive tooling improvements. Tech Stack Jenkins Docker Kubernetes Python Ansible Location Pune, Maharashtra, India (Hybrid)
Job Description – AI Engineer IIAre you passionate about leveraging data to drive success and innovation? If you possess a blend of enthusiasm and technical prowess, we invite you to join Pattern and contribute to the ascent of one of the United States' fastest-growing companies! Pattern Inc. leads the charge in ecommerce acceleration, empowering globally recognized brands to achieve profitable growth across platforms like Amazon, Walmart.com, Target.com, and Tmall. Established in 2013, we have expanded to over 1,800 employees in 18 global offices and celebrated a successful IPO, marking a key milestone in our growth journey. Our innovative, data-driven platform empowers brands to enhance their performance, safeguard their reputation, and confidently scale internationally. With a culture rooted in collaboration, integrity, and innovation, Pattern offers its employees a chance to make a significant impact in a dynamic global environment. Joining us means being part of a newly public, high-growth company that is reshaping how brands succeed online while providing stability, purpose, and significant career growth opportunities. We are seeking an AI Engineer II to join our Finance & Accounting team. This role is pivotal in designing, developing, and deploying cutting-edge AI and Machine Learning (ML) solutions to enhance financial operations, improve decision-making, and reduce risks. The ideal candidate will blend deep technical expertise in AI with robust financial domain knowledge, aiming to create intelligent systems for automating and transforming finance and accounting processes. This is a full-time, hybrid role based in Pune, India.
Role Overview Smiths Group plc is hiring an Engineer II for the DGSS Engineering team in Pune. This position focuses on strengthening engineering processes and supporting technical improvements across the group. What You Will Do Work with cross-functional teams to improve and implement engineering processes Contribute to solutions that raise quality and efficiency standards Support ongoing technical initiatives within DGSS Engineering
Smiths Group seeks an Engineer III specializing in CAD DGSS Engineering for its Pune location. This role centers on designing and developing solutions for a variety of engineering projects. Collaboration with other skilled professionals is a key part of daily work. Key responsibilities Design and develop engineering solutions using CAD tools Participate in projects that require both technical skills and effective teamwork Offer ideas and technical input to support ongoing engineering initiatives Requirements Motivated and proactive approach to solving engineering challenges Interest in advanced CAD and DGSS systems Strong commitment to collaboration and knowledge sharing with colleagues
Smiths Group seeks an Engineer II specializing in Regulatory Engineering for its Pune location. This role centers on supporting regulatory compliance and contributing to various engineering projects, ensuring products meet required standards and regulations. Key responsibilities Participate in engineering projects with attention to regulatory requirements Work alongside teams to verify that products comply with applicable standards Assist in preparing documentation and managing processes tied to product compliance Team impact This team plays a part in delivering solutions that enhance product safety and performance. The work supports both compliance and the overall quality of products released to the market.
We are seeking a dedicated Engineer II to join our Wet Seal System Pre-order team. This is an exciting opportunity for recent graduates who are eager to kickstart their engineering careers. You will play a key role in supporting the engineering team with pre-order processes, ensuring that our clients receive top-notch service from the outset. Your innovative mindset and technical skills will be essential in assisting with system configurations and customer specifications.
Join Smiths Group as an Engineer II specializing in Wet Seal Systems in our Post-Order department. As a key member of our engineering team, you will leverage your technical expertise to deliver innovative solutions and ensure customer satisfaction. This role involves close collaboration with various departments, focusing on the seamless execution of projects and contributing to product improvements.
About Us Mindtickle stands at the forefront of AI-driven revenue enablement, merging practical learning with deal execution to catalyze behavior change and maximize revenue per representative. Acknowledged by industry analysts as a market leader, we proudly hold the title of G2's #1 product for sales onboarding and training. Our relentless pursuit of innovation has culminated in accolades such as the "AI-based Sales Solution of the Year" at the AI Breakthrough Awards and a Gold Stevie Award for Sales and Customer Service, underscoring our commitment to product excellence and exceptional customer support.Join Our AI/ML Engineering TeamOur mission is to empower revenue teams by pinpointing skill gaps, offering actionable insights, and facilitating real-time improvements in workflow. The CoE-ML team is integral to this mission, embedding AI throughout Mindtickle's product suite via CoPilots, hyper-realistic AI role plays, automated content curation, and smart coaching. We leverage cutting-edge Generative AI and Large Language Model technologies, uphold stringent evaluation standards, and manage scalable production AI systems. As we transition to an AI-native product model, we expect our engineers not only to develop AI functionalities but also to adopt an AI-first mindset in all aspects of their work.
As a Process Engineer II at Weblee Technologies, you will play a vital role in enhancing our manufacturing processes. Your expertise will contribute to optimizing production efficiency and ensuring product quality.
Role Overview Onit, Inc. is looking for a Solution Engineer II in Pune, Maharashtra. This role focuses on delivering software solutions that help clients work more efficiently. Solution Engineers at this level work with teams across the company to gather client needs, offer technical advice, and support smooth deployments. What You Will Do Work with cross-functional teams to understand and document client requirements Provide technical guidance throughout the project lifecycle Support the deployment of Onit’s software solutions Help improve customer satisfaction through strong technical support Impact This position helps shape the client experience and supports the success of both customers and the organization.
Job Title: DevOps Engineer IILocation: Pune (Hybrid)About the Team:The DevOps team is integral to Helpshift engineering, providing technical depth across various domains. We manage the creation, maintenance, scaling, and security of the infrastructure utilized by multiple teams for critical workloads.Key Areas of Work:Provisioning and maintaining production and development infrastructureDatabase infrastructure managementAutomation processesCore infrastructure focusing on scalability, performance, and optimizationSecurity and compliance adherenceEngineering processes enhancementAs a member of this team, you will be instrumental in building and scaling infrastructure that supports both production workloads and internal engineering teams, influencing vital decisions at Helpshift.Responsibilities:Design, implement, and maintain secure CI/CD pipelines for automated deployment, configuration, and testing.Manage Helpshift production services, ensuring comprehensive monitoring and rapid resolution of production issues.Develop a zero-downtime upgrade process for core infrastructure components (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis) and facilitate smooth transitions between cloud service providers.Collaborate with development and operations teams to embed security practices within the software development lifecycle.Perform regular security assessments, vulnerability scans, and penetration testing to identify and mitigate risks.Create and maintain Infrastructure as Code (IaC) templates for secure cloud resource provisioning and configuration.Respond to production incidents, conducting thorough investigations and implementing remediation measures.Stay informed about current security threats, vulnerabilities, and best practices, making recommendations for continual improvement.Contribute significantly to the security, scalability, and reliability of our infrastructure and applications.Work closely with cross-functional teams to implement security best practices throughout the development lifecycle, automate security processes, and enhance DevSecOps capabilities.Mentor junior team members.
Full-time|₹1.4M/yr - ₹1.7M/yr|On-site|Pune, Maharashtra, India
Join a dynamic team at one of Weekday's esteemed clients!Compensation: ₹1,400,000 - ₹1,700,000 (INR 14-17 LPA)Minimum Experience Required: 2 yearsPosition Location: PuneEmployment Type: Full-timeThe Cloud Support Operations Engineer II is pivotal in maintaining the security, stability, and performance of our cloud environments. This role emphasizes the maintenance, upgrades, and automation of cloud infrastructure to foster robust and scalable operations, directly influencing platform reliability and developer productivity.Key Responsibilities:Maintain and enhance cloud infrastructure to ensure optimal performance.Automate processes to improve efficiency and reliability.Provide customer support during specified hours of 12:00 PM to 9:00 PM IST.Collaborate with development teams to ensure seamless operations.Essential Qualifications:Bachelor’s degree in Computer Science, Engineering, or related field.Minimum 3 years of experience in IT customer service or a customer support role.At least 2 years of hands-on experience with cloud platforms, especially AWS and Azure.A minimum of 1 year of experience in troubleshooting or administering the MicroStrategy Platform.Proficient in automation tools and scripting languages such as Python, Ansible, Jenkins, and PowerShell.Experience with operating systems like RedHat, Amazon Linux, and Windows.Familiarity with containerization technologies like Docker and Kubernetes.Exceptional analytical, problem-solving, and troubleshooting skills.Strong verbal and written communication skills in English, with the ability to mentor others on technical subjects.Adept at managing multiple priorities and meeting deadlines under pressure.Willingness to work onsite at the Pune office five days a week.
Onit, Inc. develops AI-driven solutions that help legal teams manage enterprise legal operations, matters, spend, and contracts. The platform automates routine workflows, freeing legal professionals to focus on higher-value work and informed decision-making. Role overview The Solution Engineer II position is based in Pune, Maharashtra. In this role, engineers work with AI technology to build and refine tools that support legal departments. The team values creative approaches to problem-solving and seeks individuals who are eager to modernize legal workflows. What Onit looks for Experience or comfort working with AI-powered platforms Interest in improving and transforming traditional legal processes Ability to address complex challenges and deliver practical solutions Motivation to help shape the future of legal technology Onit encourages candidates who want to take on meaningful projects and contribute to the evolution of legal operations tools.
Join our dynamic team as a Software Engineer II focused on Developer Productivity in Pune, Maharashtra. We are committed to enhancing the efficiency and effectiveness of our engineering teams through innovative toolsets and processes.As part of our team, you will play a crucial role in developing and maintaining the software and systems that support critical workloads for building and deploying Helpshift products. You will take charge of our build and release processes, ensuring smooth automation across testing, packaging, and deployment. Your expertise will help identify bottlenecks in the software development lifecycle (SDLC) and implement solutions to alleviate them.Your work will involve evaluating and expanding our build systems and deployment automation, utilizing technologies like Jenkins, Docker, Kubernetes, Clojure, Python, and Ansible. If you are passionate about developer experience and productivity, this position is designed for you!
Join our mission at Helpshift, where we aim to revolutionize customer service by providing a seamless, mobile-first experience. In a world where consumers expect immediate and respectful interactions, our platform empowers B2B brands to engage with their customers through innovative in-app chat solutions. We have transformed traditional customer service methods, moving away from sluggish email exchanges to dynamic real-time conversations that prioritize user convenience.Our cutting-edge AI-powered chatbots and automation tools enable brands to offer instant resolutions, enhancing the role of customer service agents by equipping them with powerful automation tools that work seamlessly. Trusted by industry leaders such as Scopely, Supercell, Brex, EA, and Square, Helpshift is currently enabling over 900 million active consumers on more than 2 billion devices globally.Our Impact:85,000 requests per second30 milliseconds average response time300 GB data transferred per hour1,000 virtual machines deployed during peak timesAbout Our Team:At Helpshift, we understand that consumers value their time. Therefore, we provide brands with essential insights into their customer service operations through various data products, including in-app analytics dashboards and data-sharing integrations.The Data Platform team is pivotal in creating and maintaining the infrastructure required to support these analytics products at scale. We are responsible for building and managing robust data pipelines, databases, and other data structures to ensure data reliability and accessibility. Our team also collaborates with internal business intelligence and machine learning groups to provide data operations support, handling 2 million events per minute and processing over 1 terabyte of data daily.Your Role:Design and maintain robust data pipelines for both data ingestion and operational analytics, utilizing data from 2 billion devices and 900 million monthly active users.Develop customer-facing analytics products that provide actionable insights and facilitate anomaly detection.Work closely with data stakeholders to address their data needs and participate in the analytical process.Draft design specifications, test plans, deployment strategies, and scaling methodologies for data pipelines.Mentor team members and contribute to organizational knowledge sharing.
Join Helpshift as a Software Engineer II - Backend. At Helpshift, we uphold five core Leadership Principles that guide our daily operations and collective goals. These principles represent our identity within Keywords Studios and reflect our collaborative spirit in achieving success:Power of Partnerships: We work closely with our clients, acting as an extension of their teams. Our shared passion and purpose enable us to support their visions and bring their stories to life.One Keywords: We harness the power of an efficient global network, combining the strengths of local studios with the agility of a global platform, creating our unique advantage.Raise the Game: Embracing innovation and technology is at our core. We leverage our collective experience to deliver new value in gaming and beyond, helping our clients thrive.Embrace an Open World: We celebrate diversity in talent and ideas from our global community. This inclusivity empowers us to produce world-class entertainment for our partners.Trust through Transparency: We foster open, honest relationships with our people, clients, and communities. Clear communication is essential as we pursue success together.Your Profile:A minimum of 4 years of experience in medium to large-scale server-side software development.Strong verbal and written communication skills.Deep understanding of computer science fundamentals, including data structures and algorithm time complexity.Familiarity with Posix-compliant operating systems, specifically Mac OS X and GNU/Linux, and comfort with CLI tools.Proficient in writing unit, functional, and regression tests, with a preference for knowledge in generative testing.A Bachelor's Degree in Computer Science or an equivalent field.Requirements:Experience using distributed version control tools (Git preferred).Functional programming experience, particularly with Clojure, is a plus.Familiarity with JVM is advantageous.Experience working with scalable databases such as MongoDB, Redis, Elasticsearch, Kafka, or PostgreSQL is beneficial.Experience in system performance benchmarking and failure detection is a plus.Projects You May Work On:Developing a chatbot conversation engine capable of scaling to millions of conversations daily.Designing and building highly scalable and resilient workflows for automatic issue routing based on events.Creating and implementing APIs for internal features in the agent dashboard and external-facing APIs for integrations.
About UsMindtickle stands at the forefront of revenue productivity solutions, seamlessly integrating on-the-job learning and deal execution to maximize revenue per representative. Our platform has garnered accolades as a market leader, recognized by leading analysts and ranked by G2 as the premier sales onboarding and training product. We are proud to be acknowledged as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Position OverviewMindtickle is on the lookout for a talented and driven Software Development Engineer II to become a pivotal member of our distinguished Technical Solutions team. This customer-facing division within our Customer Success department excels in gathering requirements, proposing cutting-edge solutions, overseeing technical implementations, and fostering strong communication with all stakeholders, both internal and external.
Join Veeam Software as a Site Reliability Engineer II, where you will play a crucial role in maintaining and enhancing the reliability, performance, and scalability of our cloud solutions. You will collaborate with cross-functional teams to develop and implement innovative solutions that improve our systems' availability and efficiency.
About UsAt Helpshift, a proud member of Keywords Studio, we are redefining customer service by bridging the gap between traditional support channels like email and phone and the modern consumer's preference for messaging on mobile devices. Our AI-driven customer service platform empowers companies to resolve issues swiftly, significantly enhancing customer satisfaction. Renowned brands such as Supercell, Scopely, and Rovio trust Helpshift to deliver messaging-first customer support. With our platform installed on over 2 billion devices globally, we serve more than 820 million active users, showcasing our impressive scale:85,000 requests per second (RPS)30 milliseconds response time300 GB data transfer per hour1,000 virtual machines deployed at peakWe are on the lookout for a motivated, experienced, and solution-oriented Platform Software Engineer II who thrives in a dynamic, technology-focused environment. You will play a pivotal role in our product and platform development team, collaborating across various teams to create top-notch, scalable products.
About UsMindtickle stands at the forefront of revenue productivity solutions, expertly merging on-the-job learning with effective deal execution to maximize revenue generation per representative. Acknowledged as a leader in the industry by prominent analysts and celebrated as the #1 sales onboarding and training product by G2, we are proud to be recognized as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Position OverviewWe are seeking an experienced Senior Engineering Manager with 7–11 years of expertise to lead and inspire our high-performing engineering teams. Your primary responsibility will be to deliver mission-critical products while nurturing a culture of technical excellence and high-agency performance.As a pivotal member of our engineering leadership team, you will navigate the intersection of technical strategy and operational execution. You will manage a diverse range of engineering initiatives and oversee critical AI-integrated projects, thus requiring a robust understanding of the unique lifecycles associated with AI-based features. Additionally, you will advocate for the AI-driven optimization of our internal engineering processes to enhance team velocity.
Role Overview Helpshift is looking for a Software Engineer II focused on Developer Productivity. This hybrid role is based in Pune, Maharashtra, India. What You Will Do Develop and improve internal tools that help teams build and deploy Helpshift products more efficiently. Automate build and testing workflows to support a smoother release process. Manage packaging and product releases, ensuring reliability and consistency. Identify and implement solutions to streamline the software development lifecycle (SDLC). Work with technologies such as Jenkins, Docker, Kubernetes, Python, and Ansible to drive tooling improvements. Tech Stack Jenkins Docker Kubernetes Python Ansible Location Pune, Maharashtra, India (Hybrid)
Job Description – AI Engineer IIAre you passionate about leveraging data to drive success and innovation? If you possess a blend of enthusiasm and technical prowess, we invite you to join Pattern and contribute to the ascent of one of the United States' fastest-growing companies! Pattern Inc. leads the charge in ecommerce acceleration, empowering globally recognized brands to achieve profitable growth across platforms like Amazon, Walmart.com, Target.com, and Tmall. Established in 2013, we have expanded to over 1,800 employees in 18 global offices and celebrated a successful IPO, marking a key milestone in our growth journey. Our innovative, data-driven platform empowers brands to enhance their performance, safeguard their reputation, and confidently scale internationally. With a culture rooted in collaboration, integrity, and innovation, Pattern offers its employees a chance to make a significant impact in a dynamic global environment. Joining us means being part of a newly public, high-growth company that is reshaping how brands succeed online while providing stability, purpose, and significant career growth opportunities. We are seeking an AI Engineer II to join our Finance & Accounting team. This role is pivotal in designing, developing, and deploying cutting-edge AI and Machine Learning (ML) solutions to enhance financial operations, improve decision-making, and reduce risks. The ideal candidate will blend deep technical expertise in AI with robust financial domain knowledge, aiming to create intelligent systems for automating and transforming finance and accounting processes. This is a full-time, hybrid role based in Pune, India.
Feb 13, 2026
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