About the job
Join Our Client's Team as a Senior Product Manager!
We are on the lookout for a Senior Product Manager to lead the exciting next phase of our Automation & Agent Platform development. This pivotal role involves enhancing our existing automation framework, which combines RPA and API technologies, while also crafting a strategic vision for an AI-driven agent orchestration layer that efficiently manages, monitors, and scales intelligent agents throughout the revenue cycle.
Key Responsibilities:
- Oversee the product roadmap for our automation platform with a focus on improving reliability and efficiency, broadening payer coverage, and facilitating client deployments.
- Define the product vision for the Agent Orchestration Platform, encompassing agent lifecycle management, skill registries, orchestration patterns, and monitoring systems.
- Establish agent guardrails, implement human-in-the-loop controls, and devise confidence-based routing methodologies.
- Outline and manage performance metrics for automation processes (Task Volume → Attempted → Processed → Completed).
- Draft Product Requirement Documents (PRDs), lead sprint planning, and work closely with engineering, data science, and operations teams.
- Effectively communicate product strategy to senior leadership and CXO-level stakeholders.
- Mentor associate product managers and analysts to foster their professional growth.

