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Join us at tgs as we embark on an exciting initiative to build a dedicated team of HRIS Implementation Specialists across various specializations. This is an excellent opportunity for professionals eager to make a significant impact in the realm of Human Resource Information Systems (HRIS).
If you are interested in being part of one of the following specialized openings, we encourage you to apply:
Join us at tgs as we embark on an exciting initiative to build a dedicated team of HRIS Implementation Specialists across various specializations. This is an excellent opportunity for professionals eager to make a significant impact in the realm of Human Resource Information Systems (HRIS).If you are interested in being part of one of the following specializ…
While this role offers flexibility, our ideal candidate should be based in Pune to meet onsite work requirements.At Keywords Studios, we combine our passion for gaming, technology, and media to create a premier global services platform for the video games and entertainment industries. Our goal is to become the definitive provider of technical and creative services across diverse service lines, empowering leading content creators and publishers to harness our expertise throughout the lifecycle of interactive content.We are proud to be a trusted partner to many of the world's foremost video games and entertainment firms, collaborating from concept and development to live operations by leveraging the extensive range of our industry-leading service lines. Our partnerships enable our clients to remain agile and focused on delivering engaging experiences.At Keywords Studios, we value passionate, talented, and resourceful individuals. Human talent is our most significant asset, and we embrace diversity, celebrate uniqueness, and collaborate across over 70 facilities in 26 countries.Helpshift, a Keywords Studios company, is a leading AI-driven customer service platform utilized by some of the largest names in gaming, digital entertainment, and consumer technology. Helpshift empowers businesses to provide scalable, intelligent, and user-centric support experiences through conversational AI, automation, and live agent tools, serving millions of end-users worldwide. We are seeking an ambitious, experienced, and solutions-oriented individual who thrives in a fast-paced, cutting-edge technology environment to join our Implementations team.Keywords Studios is privately owned by an investor group led by EQT, alongside the Canada Pension Plan Investment Board and Temasek.For more information, visit www.keywordsstudios.com and www.helpshift.com.
Keywords International is looking for an Implementation Engineering Manager to guide its engineering team in Pune. This position centers on managing the execution of multiple engineering projects, keeping them on schedule and up to quality standards. Role overview The Implementation Engineering Manager will coordinate project delivery, working closely with cross-functional groups to support project goals. The role requires attention to both technical outcomes and process improvement. What you will do Oversee the implementation of engineering projects from planning through delivery Ensure projects meet established quality benchmarks and deadlines Work with teams across departments to develop solutions and streamline operations Requirements Experience leading engineering teams Strong project management skills Ability to collaborate with diverse teams and drive process improvements
About CertifyOS:At CertifyOS, we are revolutionizing healthcare by constructing the essential infrastructure that drives the next wave of provider data solutions. Our platform serves as the definitive source for provider data, ensuring unmatched accessibility and reliability, making information actionable for the entire healthcare landscape.What distinguishes us? Our state-of-the-art, API-centric, and UI-neutral provider network management platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct connections to hundreds of primary data sources, we possess a unique advantage in enhancing visibility across the entire provider management spectrum. Our team boasts over 25 years of combined expertise in crafting provider data systems at Oscar Health, and we are supported by premier venture capitalists who align with our ambitious vision of creating a transformative healthcare cloud that eliminates barriers to provider data.However, our strength lies not just in technology but in the people who drive it. At CertifyOS, we nurture a meritocratic environment where every contribution is acknowledged and celebrated. Built on the pillars of trust, transparency, and accountability, we actively challenge conventional wisdom. We invite purpose-driven individuals like you to join us in this exciting journey as we redefine the landscape of healthcare data infrastructure.About the Role:In this critical position, you will spearhead the implementation and onboarding processes for new client partners at CertifyOS, as well as support existing clients looking to broaden their service offerings. You will engage with multiple clients, collaborate intensively with partner teams, and implement standardized processes to ensure the successful deployment of the CertifyOS product and its associated services. Your contributions will be vital in delivering a seamless client experience and facilitating their success.
Overview:The HRIS Manager plays a pivotal role within the Human Resources department at TransPerfect, collaborating closely with the IT, Payroll, and Finance/Accounting teams. This key position is responsible for the efficient management of the company's HRIS, ensuring that it effectively supports HR data management, onboarding processes, and training initiatives.Key Responsibilities:Conduct regular audits of the HRIS to maintain data integrity, covering employee information, salary details, leave policies, FLSA exemptions, operational processes, and active integrations.Generate routine and ad-hoc reports concerning headcount, turnover, HR metrics, benefits, payroll, and compensation.Create comprehensive compensation reports to assist in budget planning for annual salary increases and maintain regular audits of compensation data.Identify and resolve system issues, ensuring accurate data capture across all platforms.Investigate and troubleshoot HRIS discrepancies, providing timely resolutions and addressing root causes.Collaborate with IT to resolve integration challenges between the HRIS and other systems, ensuring accurate and operational data feeds.Provide training to users on system functionalities and offer global technical support.Research and assess new system options based on organizational needs, evaluating their costs and benefits.Oversee the implementation of new systems and maintain their ongoing functionality.Support and manage junior HRIS team members effectively.
We are seeking a passionate and skilled HRIS Analyst to support and enhance global HRIS operations across the entire TransPerfect family of companies. This position can be based in Pune, Chennai, or Noida, so please indicate your preferred location in the application.POSITION OVERVIEWAs an HRIS Analyst, you will serve as a vital subject matter expert, guiding business requirements, system capabilities, and configurations. This role requires close interaction with HR team members, Accounting/Finance stakeholders, senior managers, and various business partners.KEY RESPONSIBILITIESOversee configurations in designated areas while providing guidance and coaching across all configuration domains.Interpret business needs into functional and technical requirements, execute solutions, and coordinate project activities.Exhibit expert-level knowledge of HR systems and company processes.Diagnose issues and facilitate collaboration with teams to achieve swift resolutions.Establish, adjust, and manage Workday security settings including user IDs, passwords, and role-based permissions.Lead initiatives for Workday releases, optimizing SKUs, and other HR system implementation projects.Ensure business process configurations are maintained while identifying opportunities for enhancements.Address and resolve system-related issues efficiently.Document configuration and security changes within Workday.Engage in daily communication and problem-solving with team members, business partners, vendors, and other stakeholders.Provide training and mentorship for new team members as necessary.Execute special projects or duties as required.
OVERVIEW:The HRIS Manager plays a pivotal role within the Human Resources department, collaborating closely with IT, Payroll, and Finance/Accounting teams. This position is essential for overseeing and managing the company's Human Resource Information System (HRIS). The HRIS Manager is responsible for the seamless administration of HRIS, which encompasses HR data management, onboarding processes, and training initiatives. This role involves handling HR-related data, generating company-wide metrics and reports, and ensuring the smooth operation of all systems.KEY RESPONSIBILITIES:Conduct regular audits of all HRIS data to ensure accuracy, including employee information, salary details, paid time off policies, FLSA exemptions, business processes, and active integrations.Generate regular and ad-hoc reports related to headcount, turnover, benefits, payroll, and compensation.Compile compensation reports to assist in developing budgets for annual salary increases and regularly audit compensation data.Troubleshoot system issues and ensure accurate data capture across all platforms.Resolve HRIS issues promptly, identifying root causes and implementing solutions.Investigate and rectify integration issues between HRIS and other systems, ensuring data feeds are accurate and meet business needs.Train users in the effective use of HRIS and provide global technical support.Research and evaluate new systems based on organizational requirements, assessing costs and benefits.Implement and maintain newly acquired systems.Perform additional tasks as assigned by management.Provide guidance and support to junior HRIS team members.
Design and implement Infrastructure-as-Code (IaC) solutions utilizing Terraform, CDK, or Pulumi.Create and maintain CI/CD pipelines for efficient Cloud Deployments.Develop custom automation solutions using Lambda Functions or Azure Functions.Demonstrate proficiency in programming languages including Python, JavaScript, Bash, PowerShell, and C#.Oversee code repositories and conduct peer code reviews to ensure quality standards.Maintain code hygiene and develop robust test cases for all solutions.Provide mentorship and training to junior engineers within the team.Work within Agile development frameworks to manage tasks effectively.Utilize Jira for task management, ensuring readiness for each sprint.Collaborate on proof of concept projects for strategic enterprise customers.Partner closely with customers to design, document, and implement complex integrations.Build and nurture strategic relationships with key contacts at major brands.Demonstrate excellent time management skills, handling multiple tasks and projects concurrently.Conduct analysis and audits on existing Helpshift implementations to identify areas for improvement.Become proficient in Helpshift’s suite of administrative tools, including AI products and mission-critical support functions.Work collaboratively with Account and Customer Success Managers to ensure overall customer satisfaction and success.Continuously enhance the development process through improved documentation and customer-facing content.
As an Implementation Lead at Ivalua, you will play a critical role in orchestrating the deployment of our innovative solutions. Your expertise will guide our clients through the implementation process, ensuring they derive maximum value from our products. You will be responsible for coordinating with cross-functional teams, managing project timelines, and delivering exceptional customer service throughout the project lifecycle.Your ability to lead teams, communicate effectively, and adapt to evolving project requirements will be key to your success in this role.
Join our dynamic team at qadinc as a Marketing Automation Specialist, where you will play a pivotal role in optimizing marketing strategies through advanced automation tools. Your expertise will help drive customer engagement, improve lead generation, and enhance overall marketing efficiency.
Join Wabtec Corporation as a Procurement Specialist, where you will play a vital role in managing the procurement process to ensure efficient supply chain operations. You will collaborate with various departments to analyze and fulfill their purchasing needs, negotiate contracts, and foster strong relationships with suppliers.
Position OverviewWe are on the lookout for a detail-oriented Quality Control (QC) Specialist to serve as the ultimate gatekeeper for accuracy, clarity, and consistency in our client deliverables. In this crucial role, you will ensure that clinical outputs adhere to the highest standards set by our company. This position is perfect for an individual who excels in meticulous detail, can navigate complex instructions, and actively seeks to enhance processes to promote quality throughout the organization. You will be responsible for the final quality assurance check before deliverables are dispatched to clients. Key ResponsibilitiesTranslation Quality Assurance: Conduct final non-linguistic evaluations on various translation outputs from the life sciences sector. Confirm compliance with glossaries, reference files, and client specifications. Assess and rectify formatting and layout issues in final documents, ensuring they are fully prepared for delivery without any comments, tracked changes, or unresolved matters.Thorough Quality Control of Additional Outputs: Validate that the correct methodologies and client information are accurately represented in translation certificates and data reports. Ensure adherence to specific client requirements regarding file naming, properties, and types.Final Delivery Confirmation: Ensure that client deliveries are thorough and complete, with no missing files and all scopes accounted for, along with successful uploads to the client platform.Compliance Monitoring: Oversee that prior quality assurance measures were executed to the highest standards and provide reports on necessary improvements.Style & Standards Maintenance: Update and manage internal style guides and QC checklists to guarantee uniformity across teams and projects.Process Optimization: Identify and propose enhancements for translation workflows, tools, and efficiencies. Ensure clarity and consistency in production instructions, taking a proactive stance in process improvement.Collaborative Engagement: Offer constructive feedback to production and linguist teams to elevate the quality of deliverables.
As an Implementation Success Manager at AppZen, you will play a crucial role in ensuring that our customers successfully implement and adopt our cutting-edge AI solutions. You will partner with clients to understand their unique needs, deliver tailored implementation strategies, and provide ongoing support to enhance user satisfaction and business outcomes.
ConnectWise stands as a global leader in software solutions, boasting a dedicated team of over 3,000 professionals across North America, EMEA, and APAC. Our community-focused approach empowers technology solution providers, enabling more than 45,000 partners to enhance their business operations, streamline sales processes, automate service delivery, and remotely manage technology, ensuring they deliver exceptional customer experiences consistently.Driven by the strength of our connections, we embrace a diverse community of innovators, game-changers, and culture enthusiasts.We foster an environment of curiosity and open dialogue, recognizing pivotal moments as milestones in our journey. Each individual is appreciated for their unique contributions, and our inclusive culture ensures every colleague is valued for their insights and skills, giving you the opportunity to make a meaningful impact.Are you curious? Discover how YOU can contribute to our success at ConnectWise!General Summary:The Technical Services Specialist plays a crucial role in supporting ConnectWise partners by diagnosing and resolving product-related issues and inquiries. This position collaborates with cross-functional teams to troubleshoot, resolve, and document partner challenges effectively.Essential Duties & Responsibilities:• Provide meticulous support to cross-functional teams• Research, analyze, and document findings thoroughly• May mentor, review, and delegate tasks to team members• Clearly document partner interactions and troubleshooting outcomes• Engage in systems analysis of hardware and software, offering solutions based on diagnosed problems• Implement solutions tailored to partner and end-user needs• Apply systems analysis procedures and consult with partners on their software and systems functional applications• Assist in developing future release features, bug fixes, patches, and updates• Provide support via phone, ticketing system, and chat for partner and end-user inquiries• Troubleshoot and create technical solutions related to software and setup errors for field engineers, technicians, and partners• Develop workarounds when standard procedures are insufficient...
As a Clinical Document Specialist I at TransPerfect, your primary responsibility will be to meticulously review both essential and non-essential Trial Master File (TMF) documents for assigned projects. You will ensure that these documents are accurately filed in the electronic TMF (eTMF) system. This position demands a keen eye for detail, a robust understanding of TMF management regulations, and the ability to meet sponsor expectations while remaining inspection-ready. Strong timeline management skills are essential, and you will be supported by both a dedicated line manager and a learning and development team committed to nurturing your capabilities for success.Are you ready to take on the challenges of being a Clinical Document Specialist I? Review the responsibilities and qualifications below:
Join our dynamic Procurement team as a Purchasing Specialist, where you will play a key role in ensuring the efficient acquisition of materials and services essential for our operations. As an entry-level professional, you will gain hands-on experience in purchasing processes, vendor management, and supply chain optimization.Your responsibilities will include analyzing purchase requisitions, negotiating with suppliers for optimal pricing, and maintaining accurate records of all transactions. You will collaborate with various departments to ensure alignment with company objectives and contribute to cost-saving initiatives.
This internship position is designed for candidates seeking valuable hands-on experience in the field.At Helpshift, we revolutionize customer service by uniting traditional support channels like email and phone with a modern, mobile-first approach. Our AI-driven platform allows companies to efficiently resolve customer issues, enhancing satisfaction across their user base. Leading brands such as Tencent, Supercell, and Coupons.com utilize Helpshift to deliver messaging-first customer support, reaching over 820 million active consumers monthly on two billion devices worldwide.As a member of our Customer Success Team, you will play a pivotal role in implementing solutions and ensuring customer satisfaction.
At OpenGov, we are pioneers in delivering cutting-edge AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 government entities, including cities, counties, state agencies, and school districts trust the OpenGov Public Service Platform to enhance operational efficiency, adapt to dynamic challenges, and bolster public confidence. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data solutions. These interconnected offerings are unified within the OpenGov ERP, empowering public sector organizations to prioritize their missions and achieve optimal ROI with every action and decision. Discover more about our mission to foster effective and accountable government at OpenGov.com.Responsibilities:Oversee comprehensive implementation projects for new clients, offering expert guidance and unwavering support throughout every phase, including data requirement analysis, technical platform setup, administrator training, and other specified implementation tasks.Serve as the primary technical liaison for new clients deploying or expanding their use of OpenGov, ensuring seamless communication and deployment processes.Engage directly with government officials and staff daily, guiding them through the implementation journey and empowering them to become proficient administrators and ambassadors of OpenGov software solutions.Identify customer needs and challenges, collaborating with cross-functional teams to streamline, enhance, and automate existing processes, thereby improving client workflows.Cultivate expertise in governmental processes across various states to adeptly address client needs and deliver customized solutions.Work closely with the engagement and adoption team to ensure a consistent and successful client experience, facilitating training for new clients.Continuously apply and refine best practices for different data environments and client verticals, driving efficiency in future implementations.Collect and relay customer feedback and feature requests, contributing to essential product discussions and ensuring OpenGov remains the preferred choice for clients.Cooperate with internal departments at OpenGov to enhance service delivery and maintain high standards of customer satisfaction.
Role Overview MSX International is hiring a Retainer Specialist in Pune. This role focuses on strengthening client relationships and making sure services align with customer needs. The Retainer Specialist works closely with different teams to improve internal processes and support smooth service delivery. What You Will Do Collaborate with internal teams to coordinate and refine service processes Work directly with clients to maintain strong, effective relationships Monitor service quality to help ensure customer expectations are met Support the company’s commitment to delivering reliable solutions Location Pune, India
As a Clinical Document Specialist I at tgs, you will play a pivotal role in ensuring the integrity and organization of essential and non-essential Trial Master File (TMF) documents for various projects. Your primary responsibility will be to meticulously review and accurately file these documents within the electronic TMF system. This position demands a keen eye for detail, a solid understanding of TMF management regulations, and the ability to align with sponsor expectations while maintaining inspection readiness. You will be supported by a dedicated line manager and a robust learning and development team committed to enhancing your professional growth.If you believe you possess the skills necessary to excel as a Clinical Document Specialist I, please review the detailed responsibilities and requirements below:
Join us at tgs as we embark on an exciting initiative to build a dedicated team of HRIS Implementation Specialists across various specializations. This is an excellent opportunity for professionals eager to make a significant impact in the realm of Human Resource Information Systems (HRIS).If you are interested in being part of one of the following specializ…
While this role offers flexibility, our ideal candidate should be based in Pune to meet onsite work requirements.At Keywords Studios, we combine our passion for gaming, technology, and media to create a premier global services platform for the video games and entertainment industries. Our goal is to become the definitive provider of technical and creative services across diverse service lines, empowering leading content creators and publishers to harness our expertise throughout the lifecycle of interactive content.We are proud to be a trusted partner to many of the world's foremost video games and entertainment firms, collaborating from concept and development to live operations by leveraging the extensive range of our industry-leading service lines. Our partnerships enable our clients to remain agile and focused on delivering engaging experiences.At Keywords Studios, we value passionate, talented, and resourceful individuals. Human talent is our most significant asset, and we embrace diversity, celebrate uniqueness, and collaborate across over 70 facilities in 26 countries.Helpshift, a Keywords Studios company, is a leading AI-driven customer service platform utilized by some of the largest names in gaming, digital entertainment, and consumer technology. Helpshift empowers businesses to provide scalable, intelligent, and user-centric support experiences through conversational AI, automation, and live agent tools, serving millions of end-users worldwide. We are seeking an ambitious, experienced, and solutions-oriented individual who thrives in a fast-paced, cutting-edge technology environment to join our Implementations team.Keywords Studios is privately owned by an investor group led by EQT, alongside the Canada Pension Plan Investment Board and Temasek.For more information, visit www.keywordsstudios.com and www.helpshift.com.
Keywords International is looking for an Implementation Engineering Manager to guide its engineering team in Pune. This position centers on managing the execution of multiple engineering projects, keeping them on schedule and up to quality standards. Role overview The Implementation Engineering Manager will coordinate project delivery, working closely with cross-functional groups to support project goals. The role requires attention to both technical outcomes and process improvement. What you will do Oversee the implementation of engineering projects from planning through delivery Ensure projects meet established quality benchmarks and deadlines Work with teams across departments to develop solutions and streamline operations Requirements Experience leading engineering teams Strong project management skills Ability to collaborate with diverse teams and drive process improvements
About CertifyOS:At CertifyOS, we are revolutionizing healthcare by constructing the essential infrastructure that drives the next wave of provider data solutions. Our platform serves as the definitive source for provider data, ensuring unmatched accessibility and reliability, making information actionable for the entire healthcare landscape.What distinguishes us? Our state-of-the-art, API-centric, and UI-neutral provider network management platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct connections to hundreds of primary data sources, we possess a unique advantage in enhancing visibility across the entire provider management spectrum. Our team boasts over 25 years of combined expertise in crafting provider data systems at Oscar Health, and we are supported by premier venture capitalists who align with our ambitious vision of creating a transformative healthcare cloud that eliminates barriers to provider data.However, our strength lies not just in technology but in the people who drive it. At CertifyOS, we nurture a meritocratic environment where every contribution is acknowledged and celebrated. Built on the pillars of trust, transparency, and accountability, we actively challenge conventional wisdom. We invite purpose-driven individuals like you to join us in this exciting journey as we redefine the landscape of healthcare data infrastructure.About the Role:In this critical position, you will spearhead the implementation and onboarding processes for new client partners at CertifyOS, as well as support existing clients looking to broaden their service offerings. You will engage with multiple clients, collaborate intensively with partner teams, and implement standardized processes to ensure the successful deployment of the CertifyOS product and its associated services. Your contributions will be vital in delivering a seamless client experience and facilitating their success.
Overview:The HRIS Manager plays a pivotal role within the Human Resources department at TransPerfect, collaborating closely with the IT, Payroll, and Finance/Accounting teams. This key position is responsible for the efficient management of the company's HRIS, ensuring that it effectively supports HR data management, onboarding processes, and training initiatives.Key Responsibilities:Conduct regular audits of the HRIS to maintain data integrity, covering employee information, salary details, leave policies, FLSA exemptions, operational processes, and active integrations.Generate routine and ad-hoc reports concerning headcount, turnover, HR metrics, benefits, payroll, and compensation.Create comprehensive compensation reports to assist in budget planning for annual salary increases and maintain regular audits of compensation data.Identify and resolve system issues, ensuring accurate data capture across all platforms.Investigate and troubleshoot HRIS discrepancies, providing timely resolutions and addressing root causes.Collaborate with IT to resolve integration challenges between the HRIS and other systems, ensuring accurate and operational data feeds.Provide training to users on system functionalities and offer global technical support.Research and assess new system options based on organizational needs, evaluating their costs and benefits.Oversee the implementation of new systems and maintain their ongoing functionality.Support and manage junior HRIS team members effectively.
We are seeking a passionate and skilled HRIS Analyst to support and enhance global HRIS operations across the entire TransPerfect family of companies. This position can be based in Pune, Chennai, or Noida, so please indicate your preferred location in the application.POSITION OVERVIEWAs an HRIS Analyst, you will serve as a vital subject matter expert, guiding business requirements, system capabilities, and configurations. This role requires close interaction with HR team members, Accounting/Finance stakeholders, senior managers, and various business partners.KEY RESPONSIBILITIESOversee configurations in designated areas while providing guidance and coaching across all configuration domains.Interpret business needs into functional and technical requirements, execute solutions, and coordinate project activities.Exhibit expert-level knowledge of HR systems and company processes.Diagnose issues and facilitate collaboration with teams to achieve swift resolutions.Establish, adjust, and manage Workday security settings including user IDs, passwords, and role-based permissions.Lead initiatives for Workday releases, optimizing SKUs, and other HR system implementation projects.Ensure business process configurations are maintained while identifying opportunities for enhancements.Address and resolve system-related issues efficiently.Document configuration and security changes within Workday.Engage in daily communication and problem-solving with team members, business partners, vendors, and other stakeholders.Provide training and mentorship for new team members as necessary.Execute special projects or duties as required.
OVERVIEW:The HRIS Manager plays a pivotal role within the Human Resources department, collaborating closely with IT, Payroll, and Finance/Accounting teams. This position is essential for overseeing and managing the company's Human Resource Information System (HRIS). The HRIS Manager is responsible for the seamless administration of HRIS, which encompasses HR data management, onboarding processes, and training initiatives. This role involves handling HR-related data, generating company-wide metrics and reports, and ensuring the smooth operation of all systems.KEY RESPONSIBILITIES:Conduct regular audits of all HRIS data to ensure accuracy, including employee information, salary details, paid time off policies, FLSA exemptions, business processes, and active integrations.Generate regular and ad-hoc reports related to headcount, turnover, benefits, payroll, and compensation.Compile compensation reports to assist in developing budgets for annual salary increases and regularly audit compensation data.Troubleshoot system issues and ensure accurate data capture across all platforms.Resolve HRIS issues promptly, identifying root causes and implementing solutions.Investigate and rectify integration issues between HRIS and other systems, ensuring data feeds are accurate and meet business needs.Train users in the effective use of HRIS and provide global technical support.Research and evaluate new systems based on organizational requirements, assessing costs and benefits.Implement and maintain newly acquired systems.Perform additional tasks as assigned by management.Provide guidance and support to junior HRIS team members.
Design and implement Infrastructure-as-Code (IaC) solutions utilizing Terraform, CDK, or Pulumi.Create and maintain CI/CD pipelines for efficient Cloud Deployments.Develop custom automation solutions using Lambda Functions or Azure Functions.Demonstrate proficiency in programming languages including Python, JavaScript, Bash, PowerShell, and C#.Oversee code repositories and conduct peer code reviews to ensure quality standards.Maintain code hygiene and develop robust test cases for all solutions.Provide mentorship and training to junior engineers within the team.Work within Agile development frameworks to manage tasks effectively.Utilize Jira for task management, ensuring readiness for each sprint.Collaborate on proof of concept projects for strategic enterprise customers.Partner closely with customers to design, document, and implement complex integrations.Build and nurture strategic relationships with key contacts at major brands.Demonstrate excellent time management skills, handling multiple tasks and projects concurrently.Conduct analysis and audits on existing Helpshift implementations to identify areas for improvement.Become proficient in Helpshift’s suite of administrative tools, including AI products and mission-critical support functions.Work collaboratively with Account and Customer Success Managers to ensure overall customer satisfaction and success.Continuously enhance the development process through improved documentation and customer-facing content.
As an Implementation Lead at Ivalua, you will play a critical role in orchestrating the deployment of our innovative solutions. Your expertise will guide our clients through the implementation process, ensuring they derive maximum value from our products. You will be responsible for coordinating with cross-functional teams, managing project timelines, and delivering exceptional customer service throughout the project lifecycle.Your ability to lead teams, communicate effectively, and adapt to evolving project requirements will be key to your success in this role.
Join our dynamic team at qadinc as a Marketing Automation Specialist, where you will play a pivotal role in optimizing marketing strategies through advanced automation tools. Your expertise will help drive customer engagement, improve lead generation, and enhance overall marketing efficiency.
Join Wabtec Corporation as a Procurement Specialist, where you will play a vital role in managing the procurement process to ensure efficient supply chain operations. You will collaborate with various departments to analyze and fulfill their purchasing needs, negotiate contracts, and foster strong relationships with suppliers.
Position OverviewWe are on the lookout for a detail-oriented Quality Control (QC) Specialist to serve as the ultimate gatekeeper for accuracy, clarity, and consistency in our client deliverables. In this crucial role, you will ensure that clinical outputs adhere to the highest standards set by our company. This position is perfect for an individual who excels in meticulous detail, can navigate complex instructions, and actively seeks to enhance processes to promote quality throughout the organization. You will be responsible for the final quality assurance check before deliverables are dispatched to clients. Key ResponsibilitiesTranslation Quality Assurance: Conduct final non-linguistic evaluations on various translation outputs from the life sciences sector. Confirm compliance with glossaries, reference files, and client specifications. Assess and rectify formatting and layout issues in final documents, ensuring they are fully prepared for delivery without any comments, tracked changes, or unresolved matters.Thorough Quality Control of Additional Outputs: Validate that the correct methodologies and client information are accurately represented in translation certificates and data reports. Ensure adherence to specific client requirements regarding file naming, properties, and types.Final Delivery Confirmation: Ensure that client deliveries are thorough and complete, with no missing files and all scopes accounted for, along with successful uploads to the client platform.Compliance Monitoring: Oversee that prior quality assurance measures were executed to the highest standards and provide reports on necessary improvements.Style & Standards Maintenance: Update and manage internal style guides and QC checklists to guarantee uniformity across teams and projects.Process Optimization: Identify and propose enhancements for translation workflows, tools, and efficiencies. Ensure clarity and consistency in production instructions, taking a proactive stance in process improvement.Collaborative Engagement: Offer constructive feedback to production and linguist teams to elevate the quality of deliverables.
As an Implementation Success Manager at AppZen, you will play a crucial role in ensuring that our customers successfully implement and adopt our cutting-edge AI solutions. You will partner with clients to understand their unique needs, deliver tailored implementation strategies, and provide ongoing support to enhance user satisfaction and business outcomes.
ConnectWise stands as a global leader in software solutions, boasting a dedicated team of over 3,000 professionals across North America, EMEA, and APAC. Our community-focused approach empowers technology solution providers, enabling more than 45,000 partners to enhance their business operations, streamline sales processes, automate service delivery, and remotely manage technology, ensuring they deliver exceptional customer experiences consistently.Driven by the strength of our connections, we embrace a diverse community of innovators, game-changers, and culture enthusiasts.We foster an environment of curiosity and open dialogue, recognizing pivotal moments as milestones in our journey. Each individual is appreciated for their unique contributions, and our inclusive culture ensures every colleague is valued for their insights and skills, giving you the opportunity to make a meaningful impact.Are you curious? Discover how YOU can contribute to our success at ConnectWise!General Summary:The Technical Services Specialist plays a crucial role in supporting ConnectWise partners by diagnosing and resolving product-related issues and inquiries. This position collaborates with cross-functional teams to troubleshoot, resolve, and document partner challenges effectively.Essential Duties & Responsibilities:• Provide meticulous support to cross-functional teams• Research, analyze, and document findings thoroughly• May mentor, review, and delegate tasks to team members• Clearly document partner interactions and troubleshooting outcomes• Engage in systems analysis of hardware and software, offering solutions based on diagnosed problems• Implement solutions tailored to partner and end-user needs• Apply systems analysis procedures and consult with partners on their software and systems functional applications• Assist in developing future release features, bug fixes, patches, and updates• Provide support via phone, ticketing system, and chat for partner and end-user inquiries• Troubleshoot and create technical solutions related to software and setup errors for field engineers, technicians, and partners• Develop workarounds when standard procedures are insufficient...
As a Clinical Document Specialist I at TransPerfect, your primary responsibility will be to meticulously review both essential and non-essential Trial Master File (TMF) documents for assigned projects. You will ensure that these documents are accurately filed in the electronic TMF (eTMF) system. This position demands a keen eye for detail, a robust understanding of TMF management regulations, and the ability to meet sponsor expectations while remaining inspection-ready. Strong timeline management skills are essential, and you will be supported by both a dedicated line manager and a learning and development team committed to nurturing your capabilities for success.Are you ready to take on the challenges of being a Clinical Document Specialist I? Review the responsibilities and qualifications below:
Join our dynamic Procurement team as a Purchasing Specialist, where you will play a key role in ensuring the efficient acquisition of materials and services essential for our operations. As an entry-level professional, you will gain hands-on experience in purchasing processes, vendor management, and supply chain optimization.Your responsibilities will include analyzing purchase requisitions, negotiating with suppliers for optimal pricing, and maintaining accurate records of all transactions. You will collaborate with various departments to ensure alignment with company objectives and contribute to cost-saving initiatives.
This internship position is designed for candidates seeking valuable hands-on experience in the field.At Helpshift, we revolutionize customer service by uniting traditional support channels like email and phone with a modern, mobile-first approach. Our AI-driven platform allows companies to efficiently resolve customer issues, enhancing satisfaction across their user base. Leading brands such as Tencent, Supercell, and Coupons.com utilize Helpshift to deliver messaging-first customer support, reaching over 820 million active consumers monthly on two billion devices worldwide.As a member of our Customer Success Team, you will play a pivotal role in implementing solutions and ensuring customer satisfaction.
At OpenGov, we are pioneers in delivering cutting-edge AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 government entities, including cities, counties, state agencies, and school districts trust the OpenGov Public Service Platform to enhance operational efficiency, adapt to dynamic challenges, and bolster public confidence. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data solutions. These interconnected offerings are unified within the OpenGov ERP, empowering public sector organizations to prioritize their missions and achieve optimal ROI with every action and decision. Discover more about our mission to foster effective and accountable government at OpenGov.com.Responsibilities:Oversee comprehensive implementation projects for new clients, offering expert guidance and unwavering support throughout every phase, including data requirement analysis, technical platform setup, administrator training, and other specified implementation tasks.Serve as the primary technical liaison for new clients deploying or expanding their use of OpenGov, ensuring seamless communication and deployment processes.Engage directly with government officials and staff daily, guiding them through the implementation journey and empowering them to become proficient administrators and ambassadors of OpenGov software solutions.Identify customer needs and challenges, collaborating with cross-functional teams to streamline, enhance, and automate existing processes, thereby improving client workflows.Cultivate expertise in governmental processes across various states to adeptly address client needs and deliver customized solutions.Work closely with the engagement and adoption team to ensure a consistent and successful client experience, facilitating training for new clients.Continuously apply and refine best practices for different data environments and client verticals, driving efficiency in future implementations.Collect and relay customer feedback and feature requests, contributing to essential product discussions and ensuring OpenGov remains the preferred choice for clients.Cooperate with internal departments at OpenGov to enhance service delivery and maintain high standards of customer satisfaction.
Role Overview MSX International is hiring a Retainer Specialist in Pune. This role focuses on strengthening client relationships and making sure services align with customer needs. The Retainer Specialist works closely with different teams to improve internal processes and support smooth service delivery. What You Will Do Collaborate with internal teams to coordinate and refine service processes Work directly with clients to maintain strong, effective relationships Monitor service quality to help ensure customer expectations are met Support the company’s commitment to delivering reliable solutions Location Pune, India
As a Clinical Document Specialist I at tgs, you will play a pivotal role in ensuring the integrity and organization of essential and non-essential Trial Master File (TMF) documents for various projects. Your primary responsibility will be to meticulously review and accurately file these documents within the electronic TMF system. This position demands a keen eye for detail, a solid understanding of TMF management regulations, and the ability to align with sponsor expectations while maintaining inspection readiness. You will be supported by a dedicated line manager and a robust learning and development team committed to enhancing your professional growth.If you believe you possess the skills necessary to excel as a Clinical Document Specialist I, please review the detailed responsibilities and requirements below:
