IT Executive at Keywords Studios | Pune, Maharashtra

Company Overview:Founded in Dublin in 1998, Keywords Studios has expanded its presence to over 70 studios worldwide, with a workforce exceeding 12,000 employees across 26 countries on five continents. We specialize in providing comprehensive outsourced services in game art, engineering, testing, audio, and localization for a diverse range of platforms includ…

Role overview Keywords Studios is seeking a Product Designer (UI/UX) in Pune, Maharashtra. This position centers on shaping user experiences and designing interfaces for digital products. The team appreciates creativity, careful attention to detail, and a strong commitment to user-centered design. What you will do Collaborate with cross-functional teams to design digital experiences that are both intuitive and visually engaging Conduct user research to understand needs and uncover pain points Create wireframes and prototypes to share and refine design concepts Refine designs through user feedback and usability testing Offer ideas to enhance usability and visual quality across products Requirements Background in UI/UX design for digital products Experience with wireframes, prototypes, and user research Ability to work with other teams and respond to feedback Keen attention to detail and focus on user experience This role is based in Pune, India.

While this role offers flexibility, our ideal candidate should be based in Pune to meet onsite work requirements.At Keywords Studios, we combine our passion for gaming, technology, and media to create a premier global services platform for the video games and entertainment industries. Our goal is to become the definitive provider of technical and creative services across diverse service lines, empowering leading content creators and publishers to harness our expertise throughout the lifecycle of interactive content.We are proud to be a trusted partner to many of the world's foremost video games and entertainment firms, collaborating from concept and development to live operations by leveraging the extensive range of our industry-leading service lines. Our partnerships enable our clients to remain agile and focused on delivering engaging experiences.At Keywords Studios, we value passionate, talented, and resourceful individuals. Human talent is our most significant asset, and we embrace diversity, celebrate uniqueness, and collaborate across over 70 facilities in 26 countries.Helpshift, a Keywords Studios company, is a leading AI-driven customer service platform utilized by some of the largest names in gaming, digital entertainment, and consumer technology. Helpshift empowers businesses to provide scalable, intelligent, and user-centric support experiences through conversational AI, automation, and live agent tools, serving millions of end-users worldwide. We are seeking an ambitious, experienced, and solutions-oriented individual who thrives in a fast-paced, cutting-edge technology environment to join our Implementations team.Keywords Studios is privately owned by an investor group led by EQT, alongside the Canada Pension Plan Investment Board and Temasek.For more information, visit www.keywordsstudios.com and www.helpshift.com.

Location Preference: While we welcome applications from candidates across India, preference will be given to those located in Pune to align with our hybrid work model.We are seeking a dynamic individual to lead the support of our AI functionalities through various stages, including go-live, hypercare, and Business As Usual (BAU). This role is crucial in ensuring the uninterrupted service of our essential AI features, while also collaborating with the broader team to manage and refine backlogs at the portfolio level, ensuring that product developments are responsive to evolving client and market needs.Your initial responsibilities will center on guaranteeing the successful implementation and ongoing management of our updated Language AI Gemini feature.This position will report directly to the Chief of Staff within the Player Engagement (PE) team, facilitating seamless integration with project management and data stewardship.

Location Preference: We invite applications from talented individuals across India, with a strong preference for candidates located in Pune to effectively support our hybrid work model.We are seeking a skilled professional to oversee the implementation and ongoing management of our AI features throughout their lifecycle, including go-live, hypercare, and business-as-usual phases. This position is crucial for ensuring the uninterrupted operation of our essential AI functionalities and for collaborating with the team to maintain and prioritize product backlogs in alignment with evolving client and market needs.Your immediate focus will be on the successful operational deployment and oversight of the revamped Language AI Gemini feature.This role will initially report to the PE Chief of Staff, allowing for seamless integration with project management processes concerning build and delivery.Key ResponsibilitiesHypercare and BAUCoordinate technical monitoring and reporting activitiesAnalyze qualitative outputsFacilitate handovers to GSD/HS OpsEnsure adherence to all operational processesProvide performance and quality reports to multiple stakeholders, including success, product/engineering, and leadership teamsManage retraining/retuning/prompting engines as necessaryAggregate client feedback and feature requests for evaluation and triage by Helpshift Product teamsClient OnboardingEnsure all teams are aligned with Customer Success’s rollout plans and requirements, and that these plans are clearly communicated and executedTrack detailed client rollout plans based on CSM client prioritization and technical deployment needsEstablish clear processes for onboarding new clientsEnsure client data meets the quality and quantity standards necessary for effective engine tuningManage go-live processes and workflowsManagementOversee the Helpshift MT specialistCollaborate with Player Engagement and broader Keywords teams to manage change requests, technology escalations, and incident responsesAct as the primary contact for service provision of all AI featuresEngage in proactive management of expendituresDeliver data on AI feature utilization, performance, and outputs to the wider Player Engagement teamQualificationsProven experience managing live phases of SaaS projectsCapable of planning and tracking multiple workstreams and dependencies in parallelSolid understanding of AI, particularly in prompt engineering and data quality requirements for high-performing enginesExperience in agile methodologies (e.g., Advanced Scrum Master)Strong analytical and problem-solving skillsExceptional communication and leadership abilities

Keywords International is looking for an Implementation Engineering Manager to guide its engineering team in Pune. This position centers on managing the execution of multiple engineering projects, keeping them on schedule and up to quality standards. Role overview The Implementation Engineering Manager will coordinate project delivery, working closely with cross-functional groups to support project goals. The role requires attention to both technical outcomes and process improvement. What you will do Oversee the implementation of engineering projects from planning through delivery Ensure projects meet established quality benchmarks and deadlines Work with teams across departments to develop solutions and streamline operations Requirements Experience leading engineering teams Strong project management skills Ability to collaborate with diverse teams and drive process improvements

About Us:At Helpshift - A Keywords Studio, we revolutionize customer service by seamlessly connecting traditional support channels like email and phone with the modern preference for mobile messaging. Our AI-driven customer service solutions empower companies to efficiently resolve issues, enhancing customer satisfaction and engagement. Trusted by industry leaders such as Supercell, Scopely, and Rovio, Helpshift is utilized on over 2 billion devices globally, serving more than 820 million active users. Here are some statistics that showcase our impressive scale:85k requests per second (RPS)30 milliseconds response time300 GB data transfer per hour1,000 virtual machines deployed at peak timesWe are on the hunt for a motivated and skilled Software Engineer II who thrives in a dynamic, technology-focused environment. As a key member of our product and platform development team, you will collaborate across multiple teams to deliver high-quality, scalable products.

Helpshift empowers businesses to deliver an innovative customer support experience tailored for a mobile audience. Our platform is present on over 2 billion devices—approximately one-third of smartphones globally—and facilitates over 900 million active users each month, enabling 9 million conversations monthly. Your role will focus on projects that enhance these interactions, ensuring maximum value is delivered to consumers.Scale at a Glance:85k requests per second30 ms average response time300 GB data transferred per hour1000 virtual machines deployed at peak timesAbout Our Team:At Helpshift, we have established a QA Guild responsible for overseeing quality assurance for all projects across the organization. This guild collaborates closely with engineering, product, and design teams to ensure effective implementation and optimal user scenarios.You will join a dynamic startup environment, working alongside talented professionals from diverse backgrounds, where you will be consistently challenged and will collaborate intensively with various teams.Your Role:Develop comprehensive test plans, specifications, and cases for product features.Take full responsibility for feature testing and ensure tasks are completed effectively.Identify potential challenges and risks, providing accurate test estimates for feature testing.Execute regression test suites thoroughly.Conduct exploratory testing to uncover issues.Lead the development and maintenance of automation test suites.Enhance test coverage for critical system features using automation techniques.Hands-on experience with version control systems such as Git or SVN is essential.

Join Teamified! We collaborate with leading enterprises and innovative digital-native businesses in Australia, empowering them to establish their remote teams in India, the Philippines, and Sri Lanka. At Teamified, we take pride in assembling exceptional teams that work on groundbreaking technology. With over 200 skilled professionals, including engineers, testers, and product managers, we partner with more than 20 organizations to enhance how companies build and manage their remote teams through strong relationships, trust, integrity, and a culture-focused hiring process. Additionally, we are developing our own technology product offerings to ensure we provide the best outcomes for our clients, partners, and employees.About the Role:As a Technical Recruiter focusing on IT roles, you will be integral to our mission. Your main responsibility is to source, assess, and attract top-tier talent to fulfill our organization's technical needs. You will significantly contribute to building and maintaining a diverse team of skilled IT professionals, ensuring our company remains at the forefront of technological innovation.Candidate Sourcing and Outreach:Leverage a variety of sourcing channels such as job boards, social media, professional networks, and industry events to identify and connect with potential candidates.Proactively engage passive candidates and establish a talent pipeline for future hiring needs.Partner with the marketing team to craft engaging job postings that accurately reflect the opportunities within the organization.Candidate Assessment:Conduct in-depth technical screenings and interviews to evaluate candidates' skills, experiences, and cultural fit.Collaborate closely with hiring managers to understand specific technical requirements for each position.

Join IPG Mediabrands as a Data EngineerAre you passionate about data and technology? At IPG Mediabrands, we are seeking a skilled Data Engineer to help us design and implement robust data solutions that drive our marketing strategies. As part of our dynamic team, you will work with cutting-edge tools and technologies to manage and analyze vast datasets for our global clients.

Join our dynamic engineering team at mindtickle as a Staff Engineer, where you will play a pivotal role in developing innovative solutions that enhance our product offerings. You will be responsible for designing, implementing, and maintaining high-quality software systems that meet our clients' needs.

Overview:As a Junior Transcriptionist, you will play an essential role in our team by efficiently processing English dictations to support various in-house projects. Your strong command of the English language, coupled with impeccable listening skills, will enable you to produce high-quality transcriptions. Attention to detail is vital as you will proofread each document to ensure accuracy and adherence to project specifications.Key Responsibilities:Liaise with the Team Lead to clarify project requirements and timelines.Coordinate with quality control personnel to ensure transcriptions meet linguistic and instructional standards.Type from audio or video files, or revise client-provided documents in various formats, ensuring grammatical and formatting accuracy.Utilize subtitling and captioning tools to create and format English subtitles as per project guidelines.Conduct research using dictionaries and online resources to clarify terms and concepts.Perform data entry tasks, including transcribing names and addresses from source documents into editable formats, while formatting in Microsoft Word.Review and proofread work produced by external transcription vendors to ensure compliance with project standards.Complete additional tasks as assigned by the manager or supervisor.

Join our dynamic team at Teamified as a Software Developer! We are seeking an innovative and driven professional who is passionate about software development. In this exciting role, you will design, develop, and maintain cutting-edge software applications tailored to meet our clients' diverse needs. Collaborate with project managers, designers, and fellow developers to deliver exceptional quality in all deliverables.Key Responsibilities: Design, develop, and maintain high-quality software applications. Collaborate with cross-functional teams to define, design, and implement new features. Engage in code reviews and contribute to sharing best practices within the team. Proactively identify and resolve bugs and performance bottlenecks. Keep abreast of the latest industry trends and best practices to enhance skills and knowledge.

Join Mindtickle as an IT Systems EngineerAre you ready to take your IT career to the next level? At Mindtickle, we pride ourselves on being the leading revenue productivity platform, empowering organizations to maximize revenue per sales representative through innovative learning and deal execution strategies. Recognized by industry analysts and ranked #1 on G2 for sales onboarding and training, Mindtickle is a pioneer in revenue enablement, recently named a Leader in the Forrester Wave™: Revenue Enablement Platforms, Q3 2024.Your RoleWe are seeking a skilled IT Systems Engineer to become an essential part of our dynamic team. In this position, you will serve as the primary contact for our internal users, delivering expert technical support and overseeing our IT infrastructure. You will engage with diverse technologies to ensure a seamless and secure IT environment for all team members, fostering productivity and collaboration.

Join Druva and play a pivotal role in revolutionizing data security during critical moments. We are at the forefront of establishing a modern standard with our cloud-native solutions, tailored to tackle the most daunting challenges in cyber resilience for our clients. As a trailblazer and market leader in fully managed SaaS data protection, we empower organizations to secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risks associated with legacy systems.Druva's achievements are recognized within the industry: we have been named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Our customers reaffirm our leadership daily through exceptional Gartner Peer Insights ratings, impressive Net Promoter Scores (NPS), and high willingness-to-recommend results.Explore more at druva.com and connect with us on LinkedIn, X, and Facebook.The Role & The Team:The Financial Analyst will be an integral part of the Financial Planning and Analysis (FP&A) team, playing a crucial role in planning, forecasting, closing, variance analysis, and monthly/quarterly reporting across various functions. This position collaborates with finance business partners to deliver insightful analyses and ad hoc reports for leadership.

Join Onit as a Senior AI Engineer and lead the charge in developing cutting-edge artificial intelligence solutions. You will be responsible for designing, implementing, and optimizing AI models that enhance our products and services.

This Store Manager position centers on leading daily operations for a luxury lab-grown diamond jewelry brand in Pune. The company is expanding rapidly, planning to grow from 7 to over 20 locations within the next year. The role offers the chance to shape a premium retail experience as part of a venture capital-backed team that values innovation and outstanding service. What you will do Direct all aspects of store operations, including inventory management, visual merchandising, and ensuring a seamless customer experience at Pune locations. Drive sales performance by mentoring team members, monitoring key metrics, and maintaining high standards of customer service. Lead hiring and training for sales executives to build a skilled and motivated team. Uphold brand standards, implement loss prevention measures, and ensure store security. Work closely with regional management to support new store openings and contribute to the brand’s expansion goals. Who thrives here This role suits someone with a strong background in retail management, a focus on team development, and a commitment to delivering a premium customer experience. Experience with store openings and scaling operations is valuable as the brand grows across Maharashtra.

OVERVIEWTransPerfect empowers businesses to thrive in the global marketplace. With a foundation built on the vision of its founder, the company has successfully maintained its ethos and ambition, achieving organic growth year-on-year for over three decades. Originating from a humble NYU dorm room in the early 1990s, TransPerfect is now the world’s largest provider of translation and language services, boasting thousands of employees across more than 100 offices globally and generating over $1 billion in revenue in 2023.The TransPerfect TechOps team has been instrumental to the company’s success since its inception a decade ago. They deliver innovative technology and services that streamline operations for both clients and colleagues, from enhancing workflow efficiency to developing core services integral to the GlobalLink platform, and crafting user-friendly client interfaces that simplify complex systems.ROLE DESCRIPTIONAs an Associate Product Manager, you will:Collaborate closely with the Product Manager to align on product strategy and roadmap.Support the development of a product roadmap that addresses user needs and aligns with corporate objectives.Draft detailed user stories and acceptance criteria.Prioritize and refine the product backlog effectively.Assist in managing the product lifecycle from planning through to release.Engage in daily/weekly Agile/Scrum meetings to facilitate the software development process.Coordinate with cross-functional teams including product, design, development, and QA to deliver functional solutions on schedule.Maintain daily communication with the cross-functional team to clarify questions and eliminate roadblocks.Evaluate and monitor product progress at each stage of the software development process.Perform additional tasks as assigned by the manager/supervisor that are relevant to the role.

Role Overview Delta Capita is looking for a Senior Developer to join the Capital Markets division in Pune, Maharashtra. This hybrid role centers on building and deploying cloud-based platforms that support investment banks and financial services firms through the lifecycle of OTC products. The team operates in a cloud-hosted, fully serverless environment using AWS. This position offers hands-on experience with modern architecture in the Financial Services sector. What You Will Do Develop and deploy new features for the next-generation platform serving Capital Markets clients. Participate in troubleshooting and incident response during client issues, working alongside other developers. Collaborate with core platform component teams and the wider Delta Capita developer community. Engage with stakeholders and contribute to business growth initiatives. Support and mentor less experienced team members as the group expands. Work Arrangement Location: Pune, Maharashtra, India Mode: Hybrid (mix of onsite and remote work)

Role overview GoDaddy seeks a Senior Software Developer in Pune, Maharashtra. The position centers on designing and building software solutions that support customers in growing their online presence. What you will do Collaborate with engineering and cross-functional teams to define, design, and implement software applications. Participate in all stages of the software development lifecycle, from concept through deployment and ongoing maintenance. Use advanced software development experience to deliver dependable, high-quality products. Location This role is based in Pune, Maharashtra, India.