IT Support Technician

We are seeking a dedicated and skilled IT Support Technician to join our dynamic team at Pattern. In this role, you will be responsible for providing exceptional technical support to our employees and ensuring that all IT systems are running smoothly. Your expertise will help in troubleshooting hardware and software issues, maintaining networks, and assisting with the implementation of new technologies.

Join our dynamic team at Squircle IT Consulting Services as an Upgrade Technician. In this role, you will be responsible for the installation, configuration, and troubleshooting of software and hardware upgrades for our clients. You will work closely with our support teams to ensure smooth transitions and minimal disruption to client operations.

Join our dynamic team as an Oracle Support Engineer specializing in Service Support. In this role, you will be pivotal in providing exceptional support for Oracle systems, ensuring optimal performance and user satisfaction. You will troubleshoot issues, implement solutions, and collaborate closely with cross-functional teams to enhance system functionalities.

Join teamified as an Application Support Analyst and be a part of our dynamic remote team. In this role, you will be responsible for providing exceptional support to our applications, ensuring optimal performance, and enhancing the user experience. Your expertise will help us maintain high standards of service and troubleshoot any issues that may arise.

As a Senior Client Support Engineer at Ensono, you will leverage your technical expertise to provide exceptional support to our clients. You will be responsible for troubleshooting complex issues, implementing solutions, and ensuring client satisfaction. Your role will involve collaborating with cross-functional teams to enhance service delivery and drive continuous improvement.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Production Support Specialist. In this crucial role, you will be responsible for ensuring the seamless operation of production systems and providing support to our clients. Your expertise will help us maintain high standards of service delivery and operational excellence.

The Analyst, Customer & Product Support role at AlphaSense, Inc. centers on assisting clients and helping them get the most from the company's products. Based in Pune, this position involves direct interaction with customers and active problem-solving. Role overview This analyst supports both customers and product functionality. Typical work includes addressing client questions, investigating reported issues, and guiding users toward effective solutions. The goal is to maintain a high level of customer satisfaction with timely and accurate support. What you will do Engage with clients to understand and resolve their concerns Troubleshoot product-related issues Provide clear solutions to help customers use AlphaSense tools effectively Requirements This role suits someone who enjoys problem-solving and values strong communication. A focus on customer experience is important for success in this position.

Our MissionAt Zocdoc, we believe that healthcare should be patient-centric. Unfortunately, the current system often leaves patients frustrated, navigating outdated insurance directories and enduring long waits. We aim to change this by empowering patients to take control of their healthcare journey. Our platform is the leading healthcare marketplace, enabling patients to easily find and book in-person or virtual care across all 50 states, with over 200 specialties and 12,000 insurance plans. By providing patients with choices, we transform the healthcare landscape, fostering competition and ultimately improving quality while reducing costs. Though we are 18 years old and a leader in our field, we are still in the early stages of our journey. If you thrive on solving complex problems alongside dedicated, collaborative team members, we want to hear from you. Your Contribution to Our MissionAs an Integration Support Engineer at Zocdoc, you will be a crucial player in ensuring our core technologies and data flows remain stable, efficient, and reliable. Your role will involve overseeing system integrations to guarantee seamless connectivity between applications and third-party services. Your expertise will be instrumental in maintaining the high availability of our systems, which is vital to delivering an exceptional healthcare experience.Shift Timing: This position requires night shifts from 11:30 PM IST to 8:30 AM IST.You will excel in this role if you are:Driven by the challenge of solving intricate, real-time technical issues.Autonomous, urgent, and innovative; you enjoy diagnosing system failures and finding comprehensive solutions.Detail-oriented with a commitment to system reliability and performance.Passionate about upholding the highest standards of data flow and system connectivity.A proactive problem-solver who anticipates challenges before they arise.

Join our dynamic team at Ensono as an Applications Support Specialist, where you will play a crucial role in ensuring the smooth operation and efficiency of our applications. Your expertise will help us provide exceptional service to our clients and enhance their experience.In this position, you will be responsible for troubleshooting application issues, collaborating with cross-functional teams, and implementing solutions to improve application performance. If you are passionate about technology and eager to make a significant impact, we want to hear from you!

The Analyst, Customer & Product Support role at AlphaSense India centers on improving customer experiences and supporting product development efforts. Based in Pune, this position works closely with both customers and internal product teams. Role overview This role focuses on analyzing support interactions and identifying ways to refine existing processes. By applying strong analytical skills, you will help maintain high service standards for clients and contribute feedback to product teams. Key responsibilities Collaborate with product teams to address customer needs and share insights. Analyze support processes to find opportunities for improvement. Work to ensure clients receive prompt, effective assistance. Location This position is based in Pune, India.

Endava is looking for an Applications Management Engineer - Support to join the team in Pune. This role focuses on providing support for applications management, helping clients resolve technical issues and maintain smooth operations. What you will do Troubleshoot application issues as they arise Implement solutions to address technical problems Work directly with clients to support their operational needs Contribute to ongoing improvements within the team Collaboration and environment This position works closely with both clients and colleagues. The team values innovation and encourages sharing ideas to improve processes and outcomes. Location This position is based in Pune.

About CertifyOS:At CertifyOS, we are revolutionizing healthcare by providing the foundational infrastructure for next-generation provider data products. Our platform serves as the definitive source of truth for provider data, ensuring efficiency, accessibility, and innovation in healthcare. We empower users with seamless access to actionable data across the entire healthcare ecosystem.What makes us unique? Our state-of-the-art, API-first, UI-agnostic platform excels in automating licensing, enrollment, credentialing, and network monitoring. With direct connections to hundreds of primary sources, we enhance visibility throughout the provider network management process. Our seasoned team, boasting over 25 years of collective experience at Oscar Health, is supported by renowned venture capital firms sharing our vision of a transformative healthcare cloud that eliminates barriers to provider data.At CertifyOS, we believe technology is only as good as the people behind it. We cultivate a meritocratic environment that values every voice and fosters trust, transparency, and accountability. We invite passionate individuals to join us on this exciting journey to redefine healthcare data infrastructure.Role OverviewWe are on the lookout for a dedicated Technical Support Engineer (TSE) who will adeptly resolve technical challenges faced by our customers and internal teams. This pivotal role connects the dots between customers, operations, and engineering, focusing on troubleshooting platform issues, investigating data and integration challenges, and ensuring prompt resolutions while upholding stringent SLAs.The ideal candidate will possess strong technical skills, be detail-oriented, customer-centric, and thrive in a fast-paced healthcare SaaS environment.Key ResponsibilitiesCustomer & Ticket SupportManage and oversee technical support tickets from initiation to resolution using tools like Zendesk or Jira.Investigate and rectify platform issues, data inconsistencies, automation failures, and workflow errors.Document findings, root causes, and resolutions clearly for each issue.Provide timely updates to customers and internal stakeholders to ensure transparency and confidence.Technical TroubleshootingAnalyze logs, API responses, database records, and system behavior to pinpoint root causes.Conduct SQL queries and troubleshoot effectively to resolve issues.

We are seeking a skilled Java Application Support Specialist to join our dynamic team at Squircle IT Consulting Services Pvt Ltd. In this role, you will be responsible for providing high-quality support for our Java applications, ensuring optimal performance and user satisfaction.Your expertise will be essential in troubleshooting issues, implementing solutions, and collaborating with developers to enhance application functionality. You will play a critical role in maintaining our commitment to delivering top-notch IT services.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a JAVA Application Support Specialist. In this role, you will play a pivotal part in supporting and maintaining our Java applications, ensuring optimal performance and user satisfaction. Your expertise will help resolve technical issues and enhance our application functionalities, contributing to the overall success of our projects.

About the Role QAD Inc. is looking for a Senior ERP Support Engineer to join the team in Pune. This position focuses on supporting clients who use our Enterprise Resource Planning (ERP) systems. The goal: help clients get the most value from their ERP solutions. What You Will Do Provide advanced technical support for ERP systems Work directly with clients to understand their business needs Troubleshoot and resolve complex issues related to ERP functionality Implement solutions that address client challenges and improve system performance What We Look For Strong technical background, especially with ERP platforms Proven problem-solving ability Experience working closely with clients in a support or consulting capacity Commitment to delivering high-quality customer service This Senior Support Engineer role offers the chance to make a direct impact for clients while working with a collaborative team at QAD Inc. in Pune.

Join our dynamic team as an Application and Production Support Specialist specializing in Informatica. In this role, you will be responsible for ensuring the smooth operation and support of our production applications. You will troubleshoot issues, provide timely resolutions, and work closely with development teams to enhance application performance.

Join a dynamic team as a Cloud Support Engineer I for one of Weekday's esteemed clients!Salary Range: ₹800,000 - ₹1,000,000 (INR 8 - 10 LPA)Minimum Experience: 2 yearsWork Location: Remote (India), PuneJob Type: Full-timeAs a Cloud Support Engineer, you will play a vital role in delivering exceptional technical support for our cloud-based products. You will be responsible for troubleshooting customer issues, contributing to the Strategy Community’s growth, and enhancing your product knowledge to ensure superior service delivery. We seek a candidate who is not only passionate about technology but also excels in challenging environments and has a strong desire to assist others.

Join our dynamic team at Entrata as a Technical Support Specialist during the night shift! In this role, you will be the first point of contact for our customers, providing exceptional technical assistance and ensuring a smooth user experience. Your expertise will help resolve technical issues and enhance client satisfaction.

We are seeking a dedicated and skilled Ab Initio Application L2 Support Specialist to join our dynamic team. In this role, you will be responsible for providing high-level support for our Ab Initio applications, ensuring optimal performance and reliability. You will collaborate closely with various teams to troubleshoot issues, implement solutions, and enhance application functionality.

Join our dynamic team as an Ab Initio Application L2 Support Specialist where you will be responsible for providing high-level support and troubleshooting for Ab Initio applications. Utilize your expertise to diagnose issues, collaborate with cross-functional teams, and ensure optimal performance of our applications. Your contributions will be vital to maintaining our reputation for excellent service delivery.