Operations Analyst - Credentialing at CertifyOS | Pune

About CertifyOS:At CertifyOS, we are revolutionizing the healthcare industry by building an innovative infrastructure that powers next-generation provider data solutions. Our platform serves as the definitive source of truth for provider data, ensuring unparalleled accessibility and reliability, thereby facilitating a more efficient and innovative healthcare ecosystem.What differentiates us? Our state-of-the-art, API-driven, UI-agnostic management platform automates the processes of licensing, enrollment, credentialing, and network monitoring in ways never seen before. With seamless integrations into hundreds of primary sources, we provide exceptional visibility across the entire provider network management landscape. Our team boasts over 25 years of collective experience in developing provider data systems at Oscar Health, and we are supported by leading venture capital firms that align with our ambitious vision of creating a unique healthcare cloud that minimizes friction in provider data management.However, our success isn’t solely about technology; it’s about the talented individuals who drive it. At CertifyOS, we cultivate a meritocratic culture where every team member’s voice is acknowledged and celebrated. Our foundation rests on trust, transparency, and accountability, and we are committed to challenging conventional norms at every step. We invite passionate individuals like you to join us on this thrilling journey as we transform the landscape of healthcare data infrastructure.Role Overview:As an Operations Analyst, you will collaborate closely with your team leader to oversee the daily processing of provider credentials, licenses, and payer enrollment applications. You will engage cross-functionally with various teams to ensure seamless operational flow. This position is fully remote.

About CertifyOS:At CertifyOS, we are revolutionizing healthcare by building the foundational infrastructure for the next generation of provider data solutions. Our platform serves as the definitive source for provider data, ensuring unparalleled accessibility and actionability for the entire healthcare ecosystem.What distinguishes us? Our innovative, API-first, UI-agnostic provider network management platform automates key processes such as licensing, enrollment, credentialing, and network monitoring like never before. With seamless integrations into hundreds of primary data sources, we enhance visibility across the entire provider network management landscape. Our experienced team, boasting over 25 years in provider data system development at Oscar Health, is supported by leading venture capital firms that align with our bold vision of creating a unique healthcare cloud that eliminates barriers related to provider data.However, our success is driven not just by technology, but by our people. At Certify, we cultivate a meritocratic workplace where every voice is acknowledged, appreciated, and celebrated. Our foundation is built on trust, transparency, and accountability, and we continuously challenge the status quo. We invite passionate individuals like you to join us on this exciting journey as we reshape the healthcare data landscape.Role Summary: We are expanding our security team and are seeking a Security & Compliance Analyst to contribute to the development and maintenance of our security framework. This role aims to shift our security posture from reactive measures to proactive monitoring and compliance. You will collaborate closely with senior leadership to identify threats, manage vulnerabilities, and ensure our organization is always audit-ready.

About CertifyOS:At CertifyOS, we are revolutionizing the infrastructure that supports advanced provider data products, enhancing the efficiency, accessibility, and innovation within healthcare. Our platform serves as the definitive source for provider data, ensuring exceptional trust and simplifying access for all stakeholders in the healthcare ecosystem.What distinguishes us? Our state-of-the-art, API-first, and UI-agnostic provider network management platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With seamless integrations into numerous primary sources, we hold a unique position in improving visibility across the entire provider network management process. Our team boasts over 25 years of combined experience in building provider data systems at Oscar Health, and we are supported by leading venture capital firms that share our ambitious vision for creating an unparalleled healthcare cloud that alleviates the challenges surrounding provider data.However, our success isn't solely rooted in technology; it is driven by our people. At Certify, we nurture a meritocratic culture where every individual’s voice is acknowledged, valued, and celebrated. Our foundation is built on trust, transparency, and accountability, and we continually challenge the status quo. We are seeking passionate individuals like you to join us on this exciting journey as we reshape the future of healthcare data infrastructure.

About CertifyOS:At CertifyOS, we are revolutionizing the way provider data is managed in the healthcare industry. Our innovative platform serves as the authoritative source for provider information, ensuring seamless access and actionable insights for the entire healthcare ecosystem. What makes us unique? Our state-of-the-art, API-first, UI-agnostic platform automates crucial processes such as licensing, enrollment, credentialing, and network monitoring. With direct integrations with hundreds of primary sources, we enhance visibility across the provider network management landscape. Our team boasts over 25 years of experience in building provider data systems, and we are backed by leading venture capital firms that share our vision of creating a groundbreaking healthcare cloud to eliminate data friction.However, our success is not solely driven by technology; it's about the talented individuals behind it. At CertifyOS, we cultivate a meritocratic culture where every team member's input is valued and acknowledged. Our foundation rests on trust, transparency, and accountability, as we challenge conventional norms to drive progress. We are on the lookout for passionate individuals like you to embark on this exciting journey with us as we transform healthcare data infrastructure.Role Overview: We are in search of a proactive IT Helpdesk Analyst to be the first line of support for our team. In this role, you will serve as the critical point of contact for all IT-related inquiries, ensuring prompt and effective resolution of technical issues for our 300+ employees. You will collaborate with senior team members to uphold our IT infrastructure and enhance our self-service knowledge base.

About CertifyOS:At CertifyOS, we are revolutionizing healthcare by constructing the essential infrastructure that drives the next wave of provider data solutions. Our platform serves as the definitive source for provider data, ensuring unmatched accessibility and reliability, making information actionable for the entire healthcare landscape.What distinguishes us? Our state-of-the-art, API-centric, and UI-neutral provider network management platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct connections to hundreds of primary data sources, we possess a unique advantage in enhancing visibility across the entire provider management spectrum. Our team boasts over 25 years of combined expertise in crafting provider data systems at Oscar Health, and we are supported by premier venture capitalists who align with our ambitious vision of creating a transformative healthcare cloud that eliminates barriers to provider data.However, our strength lies not just in technology but in the people who drive it. At CertifyOS, we nurture a meritocratic environment where every contribution is acknowledged and celebrated. Built on the pillars of trust, transparency, and accountability, we actively challenge conventional wisdom. We invite purpose-driven individuals like you to join us in this exciting journey as we redefine the landscape of healthcare data infrastructure.About the Role:In this critical position, you will spearhead the implementation and onboarding processes for new client partners at CertifyOS, as well as support existing clients looking to broaden their service offerings. You will engage with multiple clients, collaborate intensively with partner teams, and implement standardized processes to ensure the successful deployment of the CertifyOS product and its associated services. Your contributions will be vital in delivering a seamless client experience and facilitating their success.

About CertifyOS:At CertifyOS, we are revolutionizing the healthcare industry by creating a robust infrastructure for provider data solutions that are efficient, accessible, and innovative. Our platform serves as the definitive source for provider data, ensuring unparalleled trust and ease of access, making it actionable for the entire healthcare ecosystem.What makes us unique? Our state-of-the-art, API-first, UI-agnostic platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into numerous primary sources, we significantly enhance visibility within the provider network management process. Our team boasts over 25 years of combined experience from leading companies like Oscar Health, supported by top-tier venture capitalists who share our vision of a frictionless healthcare cloud.However, our success is not solely rooted in technology; it stems from the people behind it. At CertifyOS, we cultivate a meritocratic culture where every team member's voice is valued and celebrated. We adhere to principles of trust, transparency, and accountability, and we are committed to challenging the status quo. We invite passionate individuals to join us on this exciting journey to redefine healthcare data infrastructure.About the Role:As a key contributor to our team, you will facilitate the implementation and onboarding of new client partners at CertifyOS. This includes configuring Provider Data Management (PDM) for clients looking to broaden their service offerings. Collaborating closely with the Implementation leader, internal teams, and client stakeholders, you will ensure the successful deployment of the CertifyOS PDM product and related services. Your role is crucial in maintaining a smooth client experience and ensuring their success. You will also engage in the Provider Data Management feedback loop to enhance existing processes and tools, contributing valuable insights for the evolution of this role.What You Will Do: You will assist in the implementation and onboarding processes for new client partners, managing multiple projects concurrently. Your collaboration with key stakeholders across various departments will be essential in driving successful outcomes.

Role OverviewThe Product Operations Analyst is integral to facilitating streamlined, data-centric product delivery. This role is dedicated to offering delivery insights, automating reporting processes, and fostering operational transparency across product teams. The analyst engages with stakeholders from Product, Engineering, and Delivery to ensure that metrics, tools, analytics, and agile methodologies scale effectively. This collaboration empowers informed decision-making throughout the entire product lifecycle.Key ResponsibilitiesDelivery Metrics & InsightsGather, analyze, and interpret delivery metrics to monitor performance, outcomes, and trends across product teams.Offer insights and recommendations to enhance delivery predictability, transparency, and operational decision-making.Generate analytics on release performance, throughput, flow efficiency, capacity, and agile health.Automation & Reporting EnablementAutomate manual reporting, document generation, and release communications leveraging AI, Jira APIs, and Power BI.Create and maintain dashboards and reports for teams, Product Owners, and leadership.Ensure that reporting and analytics adhere to internal governance, audit, and external standards.Jira Administration & Agile SupportManage core Jira administration, including user permissions, project configuration, issue types, workflows, fields, and automation.Configure and optimize Scrum and Kanban boards utilizing JQL, filters, swimlanes, columns, and quick filters.Facilitate consistent agile practices across teams, covering backlog structure, sprint setup, estimation, and Kanban flow.Tooling, AI & Platform GovernanceAssess and implement Atlassian Marketplace applications and AI-enhanced capabilities (e.g., Smart JQL, AI-assisted issue creation, Rovo agents).Support tooling integrations, migrations, and upgrades.Establish and uphold standards for Jira configuration, documentation, and platform health.Monitor Jira performance, scalability, and reliability within enterprise environments.

As a Business Analyst at Custom Soft, you will play a vital role in understanding and analyzing client requirements to deliver cutting-edge software solutions. Your responsibilities will include:Gathering and analyzing client requirementsPerforming technical estimationsCreating Work Breakdown Structures (WBS)Developing Technology Architecture Diagrams and System Flow DiagramsWriting case studies and various pre-sale documentationPreparing technical PowerPoint presentationsTo excel in this role, you should possess strong written and verbal communication skills, along with a solid understanding of various technologies such as .NET, PHP, Android, MySQL, and SQL Server.

Role Overview Ensono is hiring a Data Analyst for the Operations team in Pune, India. This role focuses on analyzing operational data and delivering insights that help improve how the business runs. Attention to detail and a knack for translating data into practical steps are important in this position.

About OnitAt Onit, we're revolutionizing legal operations using advanced AI technology. Our state-of-the-art platform enhances enterprise legal management, matter management, spend management, and contract lifecycle processes, converting traditional manual workflows into smart, automated systems.Our team consists of bold innovators who leverage AI at the heart of our operations, empowering legal departments to be quicker, more intelligent, and strategically focused. As we expand the capabilities of our novel AI-driven platform, we seek visionary thinkers and builders eager to contribute to the evolution of legal technology.If you're passionate about impactful work, enjoy tackling complex challenges, and aspire to modernize legal team operations, we would be thrilled to connect with you.Position: Support Analyst I(Shift Timing: 6:30 PM to 3:30 AM IST) Position Summary Onit is experiencing rapid growth and we are in search of an adept Support Analyst I. This role involves providing exceptional technical support via phone, email, and online for clients utilizing Onit’s diverse product suite. We are looking for individuals who are enthusiastic about resolving issues for others, possess a technical foundation (with training provided on our products and services), and can articulate complex concepts in an accessible manner.

Role Overview Syngenta Group is seeking a Procurement Operations Analyst in Pune. This role focuses on improving procurement processes and supporting operational efficiency across teams. The position requires close collaboration with different departments to help strengthen procurement strategy and execution. What You Will Do Work with internal teams to streamline procurement activities Analyze procurement workflows to identify areas for improvement Support efforts to enhance cost efficiency within procurement operations Key Skills Strong analytical thinking Collaboration across functions Attention to process optimization

QAD Inc. is seeking an IT Application Operations Analyst in Pune. This position focuses on maintaining and optimizing IT applications to support business operations. Role overview The analyst works closely with teams across the company to keep applications running smoothly. Daily tasks involve monitoring application performance, identifying issues, and supporting users as needed. Key responsibilities Collaborate with cross-functional teams to address application-related challenges Monitor and support the performance of IT applications Contribute to ongoing optimization and maintenance efforts Impact This role helps ensure reliable application operations, supporting QAD Inc.'s business processes and making a direct impact on day-to-day efficiency.

Join our dynamic team at DemandMatrix as a Senior Data Analyst, where you will take the lead in various crucial areas:Deeply understanding the technology landscape and the significance of diverse technologies.Aligning business use cases with effective data solutions.Utilizing multiple data formats including JSON, CSV, XML, and HTML to derive insights for business strategies.Primarily deploying Python-based tools, scripts, and codes within a Linux cloud environment.Employing statistical techniques to analyze results and generating comprehensive reports using SQL, Python, Athena, and ElasticSearch.To thrive in our collaborative environment, you should possess:5-8 years of data handling experience.A strong capability to interpret extensive datasets while managing multiple tasks.Proficient programming skills in Python, along with experience in Linux/Bash scripting and databases (SQL, etc.).Exceptional analytical and critical thinking skills to address business challenges through data and technology.An interest in and knowledge of cloud technologies (GCP, Azure, AWS), open-source technologies, and enterprise technologies.An aptitude for collecting, organizing, analyzing, and disseminating substantial amounts of information with meticulous attention to detail.Effective communication skills to convey insights clearly.

Integrichain seeks a Data Analyst in Pune to join the Data Solutions team. This position centers on analyzing complex datasets and generating insights that help guide business decisions. The work contributes to strategic planning as well as ongoing projects throughout the company. Main responsibilities Analyze large and diverse data sets to identify trends and patterns Present findings as clear, actionable insights for business stakeholders Prepare reports and presentations to support decision-making Work closely with other teams on data-driven projects Growth and development This role provides opportunities to build technical skills and deepen expertise in data analytics. Team members work alongside experienced colleagues and gain exposure to a range of business challenges.

metromakro is hiring a Data Analyst in Pune to help drive data-informed decisions across the organization. This role centers on handling large datasets, preparing clear and meaningful reports, and collaborating with teams to support their goals. Key responsibilities Analyze complex datasets to identify trends and patterns Develop reports that turn raw data into actionable insights Work closely with multiple departments to address their data requirements What we value The ideal candidate enjoys working with data and has strong analytical skills. Curiosity and attention to detail are important in this position.

Job Title: Data AnalystAbout UsCapco, a Wipro company, is a leading global technology and management consulting firm recognized for its excellence in the financial services sector. Awarded the Consultancy of the Year at the British Bank Awards and ranked among the Top 100 Best Companies for Women in India 2022 by Avtar & Seramount, we operate in over 32 cities worldwide and serve more than 100 clients in banking, finance, and energy. Our expertise in transformation execution has garnered us a reputation for delivering impactful change.Why Join Capco?As a Data Analyst, you will engage in exciting projects with leading international and local banks, insurance firms, payment service providers, and other industry stakeholders that are shaping the future of financial services.Make an ImpactWe encourage innovative thinking, delivery excellence, and thought leadership to assist our clients in transforming their businesses. Collaborating with our clients and industry partners, we deliver groundbreaking solutions that are reshaping the energy and financial services landscape.#BeYourselfAtWorkAt Capco, we foster an inclusive, open culture that values diversity and creativity.Career AdvancementWith a flat organizational structure, every employee at Capco has the opportunity to shape their career trajectory as we grow together.

OVERVIEWThe Service Desk Quality Analyst plays a pivotal role in supporting the Service Desk operations by ensuring the precision, uniformity, and excellence of ticket management and documentation. Although primarily a behind-the-scenes position, this role may occasionally involve directly handling service tickets to meet operational demands or to gain a richer understanding of service trends. Key responsibilities encompass reviewing ticket categorization for accuracy, interpreting performance dashboards, pinpointing recurring issues, and transforming data into actionable insights for service leadership. Duties also include auditing tickets, flagging miscategorized entries, reporting on Service Level Agreement (SLA) compliance, monitoring backlog trends, and aiding problem management via thorough data analysis. As an extension of the quality function, this position is essential for enhancing ticket hygiene, boosting team performance, and delivering operational insights that foster continuous improvements within the service desk.DESCRIPTIONThe Service Desk Quality Analyst is a mid-level role that collaborates closely with the Service Desk team and leadership to:Oversee incoming new tickets in the Service Desk system to ensure prompt and accurate assignment to the appropriate team members.Monitor escalated tickets to swiftly identify high-priority or complex issues that demand immediate attention from Senior Analysts or Service Desk management.Maintain real-time monitoring of ticket queues and escalation pathways to avert bottlenecks and service delays.Provide backup support to Service Desk Analysts by managing tickets as necessary during peak periods, absences, or resource constraints, ensuring consistent service levels.Review and audit service desk tickets for coding accuracy and categorization.Identify and flag misclassified or incomplete entries.Monitor SLA compliance and generate weekly/monthly performance reports.Analyze incident and request trends to uncover recurring issues and opportunities for automation or documentation enhancements.Track backlog trends and report on resolution times.Support problem management by conducting thorough, data-driven root cause analysis.Interpret dashboards and translate technical data into clear, actionable insights for service enhancement.Contribute to quality improvement initiatives by identifying gaps and supporting process documentation.Utilize dashboards (e.g., Zoho ManageEngine, ServiceNow, Jira) to extract performance insights.Assist with standardizing ticket documentation practices.Collaborate with cross-functional teams to ensure consistency in incident reporting and documentation.This full-time role involves rotational shifts based on business requirements.

Join our dynamic team at Ensono as a Data Analyst, where you'll leverage data to drive business insights and support decision-making processes. In this role, you will analyze complex datasets, create comprehensive reports, and collaborate with cross-functional teams to enhance strategies and performance metrics.

We are seeking a skilled Business Analyst to join our Customer Operations team at Assent. In this role, you will play a crucial part in analyzing and optimizing operational processes to enhance customer satisfaction and drive efficiency. You will collaborate with cross-functional teams to identify opportunities for improvement and implement data-driven solutions.

Amol Technologies is seeking a motivated and detail-oriented Senior Business Analyst to join our dynamic team in Pune. In this pivotal role, you will leverage your analytical skills to drive business solutions and optimize processes. You will collaborate with stakeholders across various departments to identify requirements, analyze data, and implement effective strategies for improved business outcomes.