Professional Services Engineer (PL/SQL Developer, Implementation Consultant)

Role overview Nice Ltd. is seeking a Professional Services Engineer in Pune, India. This role centers on PL/SQL development and implementation consulting for client projects. The position involves working directly with clients to deliver tailored technical solutions that meet specific requirements. What you will do Develop and implement PL/SQL solutions based on client needs Collaborate with clients to gather requirements and provide effective technical support Assist in project execution, from initial planning through to final delivery Support client satisfaction and contribute to improved operational efficiency Location This position is based in Pune, India.

Role overview Nice Ltd. is seeking a Professional Services Engineer with strong PL/SQL development experience for its Pune office. The primary focus is on supporting clients in the Banking, Financial Services, and Insurance (BFSI) sector. The work centers on designing, developing, and implementing solutions that align with client needs and business objectives. What you will do Collaborate with cross-functional teams to deliver tailored PL/SQL solutions for BFSI clients. Take part in the design, development, and rollout of client projects. Maintain a high standard of quality and reliability in delivered solutions. Apply technical expertise to help clients meet their goals. Requirements Strong hands-on experience in PL/SQL development. Experience working with clients in the BFSI sector is preferred. Ability to work well with diverse teams and explain technical concepts clearly. Dedication to delivering quality work and ensuring client satisfaction. Location This role is based in Pune, India.

At NICE Actimize, we embrace challenges with unyielding ambition. Our pursuit of excellence drives us to redefine standards, and we invite you to join us in this exciting journey. If you possess the same relentless spirit, we offer a transformative career opportunity that will ignite your passion.What Will Your Role Entail?As a Senior Professional Services Engineer, you will be an integral part of a vibrant, client-centric team dedicated to the implementation of NICE Actimize Financial Crime Prevention solutions for some of the world's leading financial institutions. This position will grant you insights into critical regulatory domains such as Anti-Money Laundering (AML), Payment Fraud, and Trading Compliance. You will be tasked with developing, configuring, and customizing Actimize’s product offerings while collaborating closely with SE Leads and implementation teams to deliver cutting-edge solutions.Your Impact MattersNICE Actimize stands at the forefront of Financial Crimes and Compliance. We continuously push boundaries and strive for excellence. You will contribute significantly to our mission, designing and implementing impactful solutions that empower major financial institutions to combat fraud, maintain compliance, and enhance risk management operations.Develop, configure, and customize Actimize software features according to design specifications and enterprise standards.Collaborate in multidisciplinary teams with Architects and Business Analysts utilizing both waterfall and agile methodologies.Independently tackle complex development and configuration tasks.Provide support to customers by troubleshooting and resolving functional issues.Engage with R&D, Professional Services, and Customer Support teams.Implement and configure new applications, establish new environments, and deploy solutions.Contribute to the development of internal tools and utilities that enhance engineering team efficiency at scale.Occasionally work on-site or across various time zones as required.Conduct detailed troubleshooting, analysis, and debugging in enterprise environments.Manage complex database environments (Postgres, MS SQL) handling substantial data volumes.

Join Avaloq as a Senior Software Developer specializing in PL/SQL. In this pivotal role, you will design and implement innovative software solutions that enhance our product offerings. You will be integral to our development team, collaborating with other talented professionals to deliver high-quality software products to our clients.

We are seeking a talented Java Developer with strong background in UNIX/AIX and Oracle/PL/SQL. The ideal candidate will have experience working with WebSphere and will be responsible for developing robust applications that meet client needs.

Join our dynamic team as an SQL Developer!Required Skills:Extensive proficiency in SQL and Oracle Database, with a strong emphasis on MS SQL.Experience in developing SQL DB Views, Stored Procedures, and a variety of other database objects.Expertise in performance optimization to enhance database efficiency.Preferred Qualifications:Familiarity with SAP applications.Knowledge of additional databases such as PostgreSQL, DB2, and JD Edwards.Experience with Pentaho and Shell Scripting.Understanding of XML.Methodologies:Agile and Waterfall methodologies.Tools:Proficient with SQL Server Management Studio (SSMS).Familiar with Jira and Confluence for project management.Experience with GIT version control system.Language Requirements:English proficiency is mandatory.German language skills are a plus.

Design and implement Infrastructure-as-Code (IaC) solutions utilizing Terraform, CDK, or Pulumi.Create and maintain CI/CD pipelines for efficient Cloud Deployments.Develop custom automation solutions using Lambda Functions or Azure Functions.Demonstrate proficiency in programming languages including Python, JavaScript, Bash, PowerShell, and C#.Oversee code repositories and conduct peer code reviews to ensure quality standards.Maintain code hygiene and develop robust test cases for all solutions.Provide mentorship and training to junior engineers within the team.Work within Agile development frameworks to manage tasks effectively.Utilize Jira for task management, ensuring readiness for each sprint.Collaborate on proof of concept projects for strategic enterprise customers.Partner closely with customers to design, document, and implement complex integrations.Build and nurture strategic relationships with key contacts at major brands.Demonstrate excellent time management skills, handling multiple tasks and projects concurrently.Conduct analysis and audits on existing Helpshift implementations to identify areas for improvement.Become proficient in Helpshift’s suite of administrative tools, including AI products and mission-critical support functions.Work collaboratively with Account and Customer Success Managers to ensure overall customer satisfaction and success.Continuously enhance the development process through improved documentation and customer-facing content.

Join our dynamic team at eversana1 as a Software Developer specializing in ADF and SQL. You will be instrumental in developing innovative solutions that drive operational efficiency and enhance data management. This role offers an exciting opportunity to work with cutting-edge technology in a collaborative environment.

At NICE, we embrace challenges and constantly push our limits. We are driven, ambitious, and determined to make a significant impact in our industry. Our team members, known as NICErs, strive for excellence every day, transforming challenges into achievements. If you share our passion for innovation and excellence, we invite you to explore a career opportunity that could ignite your potential.What Does This Role Entail?The Professional Services Engineer specializing in AI is a pivotal customer-facing role within our delivery team, focusing on the remote implementation, configuration, and integration of the NICE CXone platform. This position emphasizes delivering AI-driven solutions such as chatbots, voicebots, and knowledge assistants while combining strong technical skills with expertise in conversational design. You will collaborate closely with project teams from the sales handoff to project closure, ensuring that our customers achieve exceptional outcomes.Your Impact:Technical Execution & Delivery:Lead and execute implementation activities for NICE CSA solutions, ensuring quality and timely delivery.Configure, integrate, and enhance solutions based on customer and project specifications.Collaboration & Knowledge Sharing:Engage with cross-functional teams to facilitate successful project outcomes.Foster a collaborative, high-performance culture within the Customer Services Automation Center of Excellence.Operational Excellence:Manage assigned tasks and deliverables in alignment with project and Center of Excellence objectives.Contribute to developing and adopting best practices and methodologies for NICE CSA solutions.Must be open to working shifts that cover APAC, EMEA, and Americas regions.

At NiCE, we don't just face challenges; we embrace them as opportunities for growth. We are bold, innovative, and dedicated to excellence. If you share our passion for setting high standards and surpassing them, we invite you to explore a career with us that promises to ignite your passion and ambition.What does this role entail?The Professional Services Engineer is a pivotal customer-facing role that involves delivering specialized knowledge and solutions regarding NiCE products and services. This includes the implementation, configuration, and optimization of solutions such as NiCE Engage, WFM, EEM, and other CXone digital offerings tailored specifically for enterprise contact centers. This position demands a blend of technical expertise and business acumen, involving direct collaboration with clients to assess their needs, provide consultative support, and deploy state-of-the-art solutions.How will you contribute to our success?Technical Implementation:Lead the installation and integration of NiCE software solutions, whether on-site or remotely, adhering to established methodologies and customer specifications.Collaborate closely with the implementation team to address any technical inquiries from project initiation through to the transition of the delivered solution to our support center.Ensure all elements of the technical architecture are effectively integrated and operational.Identify and resolve any design discrepancies encountered during the deployment of NiCE solutions.Assist clients and their vendors in meeting configuration requirements for all NiCE integration points within their environment.Provide expert guidance on the entire NiCE product suite and implementation methodologies.Conduct system tests to ensure performance and reliability.Document issues arising during implementation and liaise with support teams for resolution, escalating to management when necessary.Deliver comprehensive application overviews, technical support, and quality control throughout all project phases.Communicate customer feedback regarding technical enhancements and fixes with the R&D and product support teams.Project Management & Customer Engagement:Work alongside Project Managers to design and supervise comprehensive project rollouts.Contribute to the NiCE Knowledge Base by documenting lessons learned and resolutions.Ensure the seamless execution of projects to meet client expectations and company standards.

Keywords International is looking for an Implementation Engineering Manager to guide its engineering team in Pune. This position centers on managing the execution of multiple engineering projects, keeping them on schedule and up to quality standards. Role overview The Implementation Engineering Manager will coordinate project delivery, working closely with cross-functional groups to support project goals. The role requires attention to both technical outcomes and process improvement. What you will do Oversee the implementation of engineering projects from planning through delivery Ensure projects meet established quality benchmarks and deadlines Work with teams across departments to develop solutions and streamline operations Requirements Experience leading engineering teams Strong project management skills Ability to collaborate with diverse teams and drive process improvements

This internship position is designed for candidates seeking valuable hands-on experience in the field.At Helpshift, we revolutionize customer service by uniting traditional support channels like email and phone with a modern, mobile-first approach. Our AI-driven platform allows companies to efficiently resolve customer issues, enhancing satisfaction across their user base. Leading brands such as Tencent, Supercell, and Coupons.com utilize Helpshift to deliver messaging-first customer support, reaching over 820 million active consumers monthly on two billion devices worldwide.As a member of our Customer Success Team, you will play a pivotal role in implementing solutions and ensuring customer satisfaction.

We are seeking a talented and motivated UI Developer to join our dynamic team at Squircle IT Consulting Services Pvt Ltd in Pune. In this role, you will be responsible for designing and implementing user interfaces that enhance the overall user experience. You will collaborate with designers and backend developers to create seamless, visually appealing, and functional web applications.Key Responsibilities:Develop and maintain user interface components and libraries for future use.Translate designs and wireframes into high-quality code.Optimize applications for maximum speed and scalability.Collaborate with other team members and stakeholders.

Join Softenger (India) Pvt. Ltd. as a Teradata Developer!We are seeking a dedicated Teradata Developer with 3 to 5 years of experience to join our team in Kharadi, Pune. This role requires a strong database background, excellent SQL skills, and the ability to work in a fast-paced, 24/7 environment.

Join our dynamic team at Squircle IT Consulting Services as a Java Developer. We are seeking a skilled and enthusiastic individual who is passionate about developing innovative software solutions. You will work collaboratively with our talented team of developers to create high-quality applications that meet our clients' needs.

OpenGov stands at the forefront of AI and ERP solutions tailored for local and state governments across the United States. With over 2,000 municipalities, counties, state agencies, school districts, and special districts leveraging the OpenGov Public Service Platform, we empower these organizations to operate with efficiency, adaptability, and enhanced public trust. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. These innovative solutions are integrated within the OpenGov ERP, enabling public sector entities to prioritize effectively and maximize ROI in every decision. Discover OpenGov’s mission to foster more effective and accountable governance, and our vision for high-performance government in every community at OpenGov.com.Job Summary:As the Manager II of Professional Services, you will report directly to the Director of Professional Services or Senior Professional Services Manager. In this pivotal role, you will lead a dynamic team dedicated to ensuring the successful deployment of projects. Your responsibilities encompass delivering projects on time, within budget, and achieving high levels of customer satisfaction. You will translate strategic objectives into actionable operational processes, manage multiple complex projects, and promote collaboration across various functions. Furthermore, this position places a strong emphasis on team development, portfolio management, and process optimization, aligning closely with our organizational goals.Responsibilities:Lead and manage a diverse team, including Project Managers and Implementation Consultants, ensuring effective recruitment, coaching, mentoring, and performance management.Transform strategic plans into operational processes that enhance team and cross-functional outcomes.Develop and execute strategic plans that align with organizational objectives.Oversee a portfolio of implementation projects, including complex technical deployments, while supporting team members in specific product domains.Proactively identify and mitigate project and customer risks, visiting client sites as needed to maintain strong relationships and project momentum.Conduct portfolio forecasting, analyze trends affecting project efficiency, and monitor budget health and project delivery.Collaborate with leadership to ensure the team’s skills evolve to meet changing business requirements.

Join our dynamic team as a Java J2EE Developer where you will be responsible for designing, developing, and maintaining robust Java applications. Your expertise will contribute to innovative projects that drive our client's success.

At Nice, we embrace challenges and push boundaries. We are ambitious, innovative, and dedicated to excellence. If you share our passion for success, we have an exciting career opportunity that will ignite your potential.What does the role entail?We are seeking a skilled and driven Technical Manager to join our Actimize Professional Services team at our Global Talent Center in Pune, India. This position is perfect for individuals with extensive experience in implementing complex on-premise and SaaS Actimize solutions and a passion for leading high-performing teams in regulatory compliance projects.We need a hands-on leader who is adept at working with intricate Actimize detection logic, customizations, configurations, and SQL queries. If you thrive on solving challenging problems, managing motivated engineering teams, and enhancing enterprise-level compliance platforms, this role is tailored for you.Join us in helping global banks uphold their AML, financial crime, and regulatory compliance standards through cutting-edge Actimize technology.How will you contribute?As a Technical Manager, you will lead a team of talented developers in implementing Actimize solutions. You will collaborate with global Subject Matter Experts (SMEs), architects, and business analysts while working on the latest Actimize products.Your work will significantly impact major financial institutions as you guide teams in delivering enterprise-grade solutions for AML, Financial Crime, and Payments Fraud across international markets.Your responsibilities include:Managing a team of engineers focused on Actimize implementations, customizations, and configuration tasks.Overseeing the end-to-end delivery of releases by managing dependencies, risks, timelines, and quality standards.Serving as the technical SME and primary point of contact for the team.Collaborating with R&D, Implementation, and Customer Support teams on a global scale.Participating in recruitment and team growth initiatives.Ensuring high chargeability and productivity for yourself and your team.Supporting career progression for team members through mentorship, training, and challenging assignments.Conducting proactive performance management, including one-on-ones, coaching, and feedback sessions.Ensuring high-quality engineering practices across all delivery phases.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a C++ Developer! We are seeking a talented and motivated individual with a passion for software development and a strong understanding of C++. In this role, you will work on innovative projects, collaborating with cross-functional teams to deliver high-quality software solutions.

Join our dynamic team at Squircle IT Consulting Services Pvt. Ltd. as a skilled Java Developer. You will play a crucial role in designing, developing, and maintaining high-quality software solutions that meet our clients' needs. We are looking for innovative thinkers who are passionate about technology and eager to tackle complex challenges.