Software Engineer - Actimize (Python) at Nice | Pune, India

Nice Ltd. is seeking a Software Engineer with experience in Actimize and Python for its Pune, India location. This role centers on building software applications that strengthen risk management and compliance functions. Role overview The position involves developing and maintaining Actimize-based solutions using Python. Work will focus on supporting the comp…

Join the innovative team at metromakro as a Site Reliability Engineer. In this pivotal role, you will enhance the reliability and performance of our systems, ensuring a seamless experience for our users. Your expertise will be essential in automating processes, troubleshooting issues, and developing scalable solutions.

NICE is seeking a Senior Software Engineer with a focus on AI to help shape new solutions for the financial sector. This position is based in Pune, India. Role overview This role centers on building advanced algorithms and applying machine learning technologies to support financial services. The work involves designing and developing AI-driven features that align with NICE's standards for excellence and integrity. What you will do Develop and implement machine learning models for financial applications Work with advanced algorithms to solve industry-specific challenges Collaborate with team members to deliver reliable, high-quality solutions Location This position is located in Pune, India.

At NiCE, we don't just face challenges; we embrace them as opportunities for growth. We are bold, innovative, and dedicated to excellence. If you share our passion for setting high standards and surpassing them, we invite you to explore a career with us that promises to ignite your passion and ambition.What does this role entail?The Professional Services Engineer is a pivotal customer-facing role that involves delivering specialized knowledge and solutions regarding NiCE products and services. This includes the implementation, configuration, and optimization of solutions such as NiCE Engage, WFM, EEM, and other CXone digital offerings tailored specifically for enterprise contact centers. This position demands a blend of technical expertise and business acumen, involving direct collaboration with clients to assess their needs, provide consultative support, and deploy state-of-the-art solutions.How will you contribute to our success?Technical Implementation:Lead the installation and integration of NiCE software solutions, whether on-site or remotely, adhering to established methodologies and customer specifications.Collaborate closely with the implementation team to address any technical inquiries from project initiation through to the transition of the delivered solution to our support center.Ensure all elements of the technical architecture are effectively integrated and operational.Identify and resolve any design discrepancies encountered during the deployment of NiCE solutions.Assist clients and their vendors in meeting configuration requirements for all NiCE integration points within their environment.Provide expert guidance on the entire NiCE product suite and implementation methodologies.Conduct system tests to ensure performance and reliability.Document issues arising during implementation and liaise with support teams for resolution, escalating to management when necessary.Deliver comprehensive application overviews, technical support, and quality control throughout all project phases.Communicate customer feedback regarding technical enhancements and fixes with the R&D and product support teams.Project Management & Customer Engagement:Work alongside Project Managers to design and supervise comprehensive project rollouts.Contribute to the NiCE Knowledge Base by documenting lessons learned and resolutions.Ensure the seamless execution of projects to meet client expectations and company standards.

About AlphaSense: AlphaSense is trusted by the world's leading organizations to eliminate uncertainty in decision-making. Leveraging advanced AI-driven market intelligence, we deliver crucial insights from reliable content. Our extensive collection includes equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research from our clients.With AlphaSense's acquisition of Tegus in 2024, we are poised to enhance our mission of empowering professionals to make well-informed decisions through comprehensive AI market intelligence. This strategic alliance will drive growth, innovation, and content expansion, allowing users to gain deeper insights from a multitude of content sets. Our platform is relied upon by over 6,000 enterprise clients, including a significant portion of the S&P 500. Founded in 2011 and headquartered in New York City, AlphaSense employs more than 2,000 individuals globally, with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join our innovative team today!About The Role:We are expanding our Site Reliability Engineering team and seeking a highly skilled Staff Site Reliability Engineer to lead the future of reliability, scalability, and performance at AlphaSense. This pivotal, hands-on role involves designing core reliability platforms, spearheading incident response initiatives, and fostering the adoption of SRE best practices across our global engineering teams.Our objective is to elevate our platform's reliability to the standards of mission-critical systems, aiming for an impressive 99.99% uptime, while continuously improving our systems and processes. This role is integral to our mission, transcending traditional system maintenance; it focuses on pioneering the platforms, practices, and culture that facilitate effective engineering scalability. You will serve as a force multiplier by mentoring fellow engineers, influencing architectural decisions, and setting the technical standards for reliability throughout the organization.

At NICE, we embrace challenges and constantly strive for excellence. Our ambition drives us to innovate and lead in our industry. If you share our passion for success, we offer a career opportunity that will ignite your potential.What does the Customer Success Manager role entail?The Customer Success Manager (CSM) is crucial in fostering customer engagement, maximizing product value, and ensuring customer satisfaction throughout their journey with our services. This role is instrumental in driving customer retention through proactive management of the renewal process.Your key responsibilities will include:Acting as the customer's voice within the company, overseeing post-sales relationships for designated accounts.Crafting and implementing tailored account frameworks, including governance policies, regular business reviews, and internal stakeholder updates.Collaborating with internal teams to maintain detailed account profiles, ensuring informed decision-making that benefits both clients and NICE.Identifying obstacles to success and working closely with clients and internal teams to develop effective solutions.Leveraging internal expertise to maximize customer investment, assess solution value, and promote value adoption.Ensuring timely contract renewals while managing all aspects of client engagement, commercial considerations, and operational integrity to guarantee client retention and service continuity.Providing insightful account data to assist the sales team in generating new business opportunities.Leading initiatives for key clients across NICE teams to ensure successful outcomes.Overseeing the Customer Satisfaction Survey process, including follow-ups and internal feedback loops.Coordinating responses to client inquiries and requests for information or assessments.

At Nice, we embrace challenges without limits. We are ambitious innovators and strive to set the highest standards in everything we do. If you share our passion for pushing boundaries, we have the perfect career opportunity that will ignite your enthusiasm.What’s the role about?As a Senior DevOps Engineer in our Actimize Cloud team, you will be instrumental in designing, automating, and securing cloud-native infrastructures on AWS. This role involves hands-on work with Kubernetes (EKS), CI/CD pipelines, Infrastructure as Code (IaC) frameworks, and observability platforms, while collaborating closely with our R&D, CloudOps, AppOps, and Security teams.Your security expertise will be a significant asset, as you will help implement secure-by-default practices across our delivery pipelines and cloud environments.How will you contribute?Design, operate, and enhance cloud infrastructure utilizing AWS and Kubernetes.Develop and manage CI/CD pipelines (Jenkins, GitHub Actions) and GitOps workflows (Argo CD).Implement and maintain Infrastructure as Code using Terraform/OpenTofu.Contribute to system hardening, secure configurations, and cloud security controls.Integrate and maintain cloud monitoring, logging, and alerting systems.Collaborate with R&D and CloudOps teams to support deployment, scaling, and reliability.Troubleshoot production and pre-production environments, driving root cause analysis and fixes.Engage in cost-optimization initiatives, cloud hygiene, and automation enhancements.Assist in onboarding new regions, services, and infrastructure components.

Join QAD Inc. as a Site Reliability Engineering (SRE) Manager and lead our engineering team in maintaining and improving system reliability and performance. In this pivotal role, you will implement best practices and foster a culture of continuous improvement.

Role overview Zocdoc is looking for a Senior Site Reliability Engineer based in Pune, Maharashtra, India. The position centers on ensuring that Zocdoc’s systems stay reliable, perform well, and remain available to users. This work directly supports the company’s mission to help patients connect with healthcare providers. What you will do Collaborate with engineering, product, and operations teams to support shared goals Design and build systems that scale to meet demand Monitor, maintain, and enhance system reliability and performance

About AlphaSense: AlphaSense is the trusted partner for the world’s leading companies, empowering them to eliminate uncertainty in their decision-making processes. Our innovative AI-driven market intelligence platform provides critical insights derived from reliable content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research content.With the strategic acquisition of Tegus in 2024, AlphaSense is poised to enhance our mission of enabling professionals to make informed decisions with comprehensive AI-driven insights. This partnership will bolster our growth and innovation, allowing us to expand our content capabilities and further enrich user experience. Serving over 6,000 enterprise clients, including a significant portion of the S&P 500, AlphaSense, founded in 2011 and headquartered in New York City, employs over 2,000 professionals globally, with offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us on this exciting journey!About The Role:We are expanding our Site Reliability Engineering team and seeking a seasoned Staff Site Reliability Engineer to drive the evolution of our reliability, scalability, and performance standards at AlphaSense. In this impactful, hands-on role, you will architect essential reliability platforms, exemplify best practices in incident response, and foster a culture of SRE excellence throughout our global engineering teams.Your goal will be to engineer our platform to achieve the reliability standards of mission-critical systems, targeting an ambitious 99.99% uptime while continuously improving our systems and processes. This position goes beyond traditional maintenance; it’s about pioneering the frameworks, practices, and culture that enable effective engineering scalability. You will serve as a catalyst, mentoring fellow engineers, influencing architectural decisions, and setting the technical standards for reliability across the organization.

Join Veeam Software as a Site Reliability Engineer II, where you will play a crucial role in maintaining and enhancing the reliability, performance, and scalability of our cloud solutions. You will collaborate with cross-functional teams to develop and implement innovative solutions that improve our systems' availability and efficiency.

Location and Work Arrangement Location: Pune, Mahārāshtra, India Mode: Hybrid Role Overview Delta Capita seeks a Cloud DevOps Engineer / Site Reliability Engineer (SRE) to join the team in Pune. This position focuses on architecting and managing cloud infrastructure, automating deployment processes, and improving the reliability and efficiency of cloud services. The goal: maximum uptime and smooth operations. What You Will Do Design, build, and maintain cloud infrastructure using AWS, Docker, and Serverless technologies. Create and implement automation scripts for deployment and testing. Manage infrastructure as code with Terraform and AWS CDK. Monitor and troubleshoot cloud systems to ensure high performance and availability. Develop and maintain monitoring and alerting systems to proactively detect and resolve issues. Work with software development teams to improve deployment workflows and system reliability. Implement security measures and maintain compliance with industry standards. Keep current with new cloud technologies and industry trends. Participate in on-call rotations and respond to system alerts as needed.

At NiCE, we embrace challenges to push our limits and redefine industry standards. We are driven by ambition, innovation, and a commitment to excellence. If you share our passion for achieving remarkable results, we invite you to explore a transformative career opportunity with us.What does the role entail?The Senior DevOps Engineer is an integral member of our software engineering team, primarily focused on creating and managing automated delivery pipelines that ensure high-quality and reliable production-level outcomes.How will you contribute?Oversee application deployments across various environments: development, testing, staging, and production.Collaborate with cross-functional teams, including Development, QA, SRE, and Operations to ensure seamless deployment cycles.Diagnose deployment issues, uncover root causes, and implement effective solutions swiftly.Configure, maintain, and manage Windows servers, IIS, and associated deployment components.Utilize GitHub for version control, repository management, and deployment workflows.Develop and sustain automation scripts using Python and PowerShell to enhance deployment efficiency.Ensure compliance with deployment standards, documentation, and release management processes.Drive continuous improvement initiatives by identifying automation opportunities and optimizing deployment practices.Maintain up-to-date configuration documentation and deployment guidelines.

About UsEnsono is a leading technology advisor and managed service provider dedicated to driving our clients’ digital transformation journeys. We empower organizations to optimize their systems across hybrid environments through our comprehensive services, including consulting, mainframe and application modernization, public cloud migrations, and cloud-native development. With a team of certified experts in AWS, Azure, and Google Cloud, Ensono has been recognized as the Microsoft Datacenter Transformation Partner of the Year and boasts a global workforce of over 3,500 associates, all headquartered in the greater Chicago area.Our commitment to your success is unwavering. We offer strategic and managed services tailored for mission-critical applications. Our advisory and consulting services can assist in crafting the right application strategy, whether in public, multi-cloud, or hybrid environments. As your dedicated partner, we provide 24/7 support, ensuring you never feel stagnant in your digital transformation journey. Our technology experts, equipped with cross-platform certifications and extensive experience, seamlessly integrate into your team, enabling continuous innovation and enhanced security.About the RoleServe as the subject matter expert in the administration of Venafi as a Service (VaaS), including reporting, installation and updates of communications, and automation of renewals.

Role overview NICE Ltd. seeks an Engineering Tech Manager (CCaaS) to lead teams in Pune, India. This role centers on guiding engineering groups that build and maintain cloud-based contact center solutions. The manager will be responsible for ensuring technical excellence and that all projects align with broader company objectives. What you will do Direct the development and rollout of Contact Center as a Service (CCaaS) products Lead and mentor engineering teams, encouraging collaboration and professional growth Coordinate with other departments to drive engineering projects forward Champion new ideas and improve efficiency within ongoing initiatives Keep a strong focus on delivering dependable, scalable technology for customer engagement Location This position is based in Pune, India.

About the Role Ensono is looking for a Senior DevOps Engineer in Pune, India. This position focuses on building and maintaining CI/CD pipelines, improving system reliability, and working closely with teams across the company to streamline cloud infrastructure. What You Will Do Design, implement, and manage CI/CD pipelines for software delivery Enhance the reliability and performance of systems Work with cross-functional teams to optimize cloud environments What We Are Looking For Strong background in automation and deployment strategies Deep understanding of cloud services Experience with container orchestration Expertise in these areas will help drive operational improvements and support smooth, consistent software releases at Ensono.

At Nice Actimize, we thrive on pushing boundaries and redefining challenges. Our ambition drives us to be game changers in the industry. If you share our passion for excellence and innovation, we invite you to explore a career opportunity that will ignite your potential.What is the role about?We are seeking a dynamic and driven Full Stack Software Engineer to join our talented team. In this position, you will contribute to the development of a large-scale, mission-critical web application utilized globally for financial crime investigation and compliance.We value collaboration and independence; therefore, we are looking for a strong team player who can also take initiative, demonstrate ownership, and possess a keen ability for self-learning and problem-solving in a complex technical landscape.How will you make an impact?Develop and maintain web applications for large enterprises, supporting both On-Prem and Cloud deployments.Take full ownership of the development lifecycle for features, aligning with design documents and enterprise software standards.Enhance application performance and scalability.Design and develop solutions for deployment across multiple platforms, databases, and application servers.Collaborate with diverse R&D groups and support teams.

At NiCE, we embrace challenges and push our limits. We are a team of ambitious innovators dedicated to excellence, and we strive to set and surpass high standards. If you share our passion and drive, we invite you to explore an exceptional career opportunity that can ignite your professional journey.What does the role entail?The Senior Automation Engineer will play a crucial role in ensuring the quality and reliability of our web applications through a blend of manual and automated end-to-end testing. This position involves devising and maintaining scalable automation frameworks, implementing hybrid test strategies, and utilizing AI agents to enhance automation and increase test coverage. The role may require working in a US-shift model and demands close collaboration with cross-functional teams to resolve issues, integrate automation within CI/CD pipelines, and deliver high-quality product releases.How will you contribute?You will conduct thorough end-to-end testing of web applications using both manual methods and automated tools. Your responsibilities will include developing, improving, and maintaining automation frameworks with industry-standard tools and libraries, incorporating automated accessibility checks into CI/CD pipelines to uphold shift-left accessibility practices, and documenting your findings with precise, actionable defect descriptions and screenshots in our test management system (e.g., JIRA).You will analyze information, solve problems, and draw conclusions within your area of expertise. You will also create and execute automation end-to-end test cases for web applications along with data generation.As part of your role, you will handle tasks of varying complexity and maintain a solid understanding of subject matter theory and professional concepts, along with their applications. Continued training will be encouraged to enhance your technical and non-technical knowledge, adhering strictly to defined SDLC processes.

Role overview Nice Systems Ltd. seeks a Senior Business Analyst for its Pune, India office. This role centers on developing business solutions and improving operational efficiency. The analyst partners with stakeholders to understand needs, review current processes, and deliver insights that advance company objectives. What you will do Work with stakeholders to gather and clarify business requirements Examine existing processes to spot opportunities for improvement Convert business needs into clear, actionable recommendations Serve as a bridge between IT and business teams, ensuring technology supports business goals Role impact This position plays a key part in aligning technology solutions with business priorities, ensuring practical outcomes that support strategic direction.

Nice Ltd. is looking for a Software Engineer with strong skills in Java and Angular to help build and maintain software for the Actimize platform. This position is based in Pune, India. Role overview This role centers on developing and supporting software solutions that power the Actimize platform. The work involves both creating new features and ensuring existing applications run smoothly and efficiently. What you will do Design, implement, and refine software applications using Java and Angular. Work closely with colleagues from different teams to deliver solutions that address client needs. Contribute to ongoing improvements and optimizations of the Actimize platform. Requirements Experience with Java and Angular. Ability to collaborate with cross-functional teams. Strong problem-solving skills and a focus on delivering quality software.