Software Engineer II - Backend

Join Helpshift as a Software Engineer II - Backend. At Helpshift, we uphold five core Leadership Principles that guide our daily operations and collective goals. These principles represent our identity within Keywords Studios and reflect our collaborative spirit in achieving success:Power of Partnerships: We work closely with our clients, acting as an extension of their teams. Our shared passion and purpose enable us to support their visions and bring their stories to life.One Keywords: We harness the power of an efficient global network, combining the strengths of local studios with the agility of a global platform, creating our unique advantage.Raise the Game: Embracing innovation and technology is at our core. We leverage our collective experience to deliver new value in gaming and beyond, helping our clients thrive.Embrace an Open World: We celebrate diversity in talent and ideas from our global community. This inclusivity empowers us to produce world-class entertainment for our partners.Trust through Transparency: We foster open, honest relationships with our people, clients, and communities. Clear communication is essential as we pursue success together.Your Profile:A minimum of 4 years of experience in medium to large-scale server-side software development.Strong verbal and written communication skills.Deep understanding of computer science fundamentals, including data structures and algorithm time complexity.Familiarity with Posix-compliant operating systems, specifically Mac OS X and GNU/Linux, and comfort with CLI tools.Proficient in writing unit, functional, and regression tests, with a preference for knowledge in generative testing.A Bachelor's Degree in Computer Science or an equivalent field.Requirements:Experience using distributed version control tools (Git preferred).Functional programming experience, particularly with Clojure, is a plus.Familiarity with JVM is advantageous.Experience working with scalable databases such as MongoDB, Redis, Elasticsearch, Kafka, or PostgreSQL is beneficial.Experience in system performance benchmarking and failure detection is a plus.Projects You May Work On:Developing a chatbot conversation engine capable of scaling to millions of conversations daily.Designing and building highly scalable and resilient workflows for automatic issue routing based on events.Creating and implementing APIs for internal features in the agent dashboard and external-facing APIs for integrations.

Role OverviewAs a Software Engineer II, you will play a pivotal role in developing robust backend services and distributed systems that drive our innovative applications. Your key responsibilities include:Creating scalable backend services and distributed systemsDesigning and implementing APIs for both internal and external useEnhancing system reliability and performance metricsContributing to high-volume conversation processing systemsCollaborating effectively with product, infrastructure, and engineering teams

Empowering Hardware Innovators to Create Superior Products, SwiftlyFictiv is dedicated to facilitating product innovation.Fictiv is a leading global manufacturing and supply chain enterprise that assists businesses in scaling effectively across its four manufacturing hubs located in India, Mexico, China, and the United States. Organizations leverage Fictiv to gain access to premium production capabilities, optimize their supply chain logistics, and reduce supply chain risks—allowing for a seamless transition from prototype to full-scale manufacturing with confidence. To date, Fictiv has successfully delivered over 35 million commercial and prototype components across diverse sectors including aerospace, robotics, automotive, and climate technology, enabling companies to innovate rapidly, conserve valuable resources, and drive sustainable growth.What’s in it for you?Unleash Your CreativityConsider all the moments you felt constrained by outdated processes or traditional methods. At Fictiv, we foster a growth mindset within our culture, providing you the creative freedom and team support to explore bold ideas that drive our sales and customer success.Advance Your CareerWith numerous job opportunities available, the crucial question remains: will any of them genuinely enhance your career trajectory? At Fictiv, you will be surrounded by inspiring colleagues who will challenge you to reach your full potential through their curiosity and enthusiasm.Impact in This RoleFounded in 2013, Fictiv is a rapidly growing startup based in San Francisco, California, disrupting the $13 trillion manufacturing sector with an AI-driven, cloud-based platform. Our software-focused approach streamlines and accelerates the entire product development lifecycle, from prototyping through to production. The Fictiv Digital Manufacturing Ecosystem integrates intelligent workflow and collaboration software with a worldwide network of rigorously vetted manufacturers. Our user-friendly cloud platform, combined with design, quoting, billing, and logistics systems, along with an intelligent orchestration engine managing our manufacturing partner network, ensures the delivery of high-quality mechanical components with unparalleled efficiency.

Who We AreAddepar is a leading global data and AI platform dedicated to empowering investment professionals by transforming complex financial data into actionable intelligence. Our innovative solutions unify portfolio, market, and client data into a comprehensive portfolio view, delivering AI-powered insights that enhance investment and client workflows. With over 1,400 firms in nearly 60 countries relying on Addepar to manage and advise on close to $9 trillion in assets, we have established a robust network of integration with nearly 650 software, data, and consulting partners. Our global presence is reinforced by offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo.The RoleThe landscape of alternative investing is evolving, offering the potential for higher long-term returns compared to traditional investments. At Addepar, we are at the forefront of this revolution, leveraging AI and Machine Learning to redefine how alternative investments are managed and analyzed. Our team is dedicated to building solutions that enhance our clients' alternative investment strategies.We are seeking a Senior Software Engineer to architect, implement, and deliver cutting-edge software solutions that efficiently ingest and process data extracted through machine learning. In this role, you will engage closely with cross-functional teams, including data scientists and product managers, to create intuitive solutions that transform client experiences in alternative operations.Your responsibilities will include collaborating with operations engineering to automate document-based workflows and defining the technical stack with your engineering peers. You will have the opportunity to iterate rapidly through the cycles of testing new product offerings on the Addepar platform. If you have experience in crafting scalable systems or tackling complex challenges in financial data, we invite you to join our team!Note: Applicants must possess legal authorization to work in India on their first day of employment. Visa sponsorship is not available for this position.

About Modulr Finance Modulr Finance is a rapidly growing fintech company focused on embedded payments. With a strong presence in the UK and Europe, Modulr is building solutions that power some of the most innovative payment experiences in the industry. Role Overview The Backend Software Engineer role is based in Pune. This position works within a cross-functional team to address complex technical challenges in the payments space. The work goes beyond routine tasks, offering the chance to make a real impact as Modulr continues to expand. What You Will Do Collaborate with colleagues from different disciplines to design and build backend systems for embedded payments Contribute to projects that drive the growth and reliability of Modulr’s platform Engage with challenging problems, focusing on solutions that support Modulr’s mission in the fintech sector Gain hands-on experience in a high-growth, cooperative environment Who We’re Looking For Engineers who enjoy experimenting and innovating Individuals ready to work in a collaborative, growth-focused culture People motivated by solving real-world problems in payments technology

About Us Mindtickle stands at the forefront of AI-driven revenue enablement, merging practical learning with deal execution to catalyze behavior change and maximize revenue per representative. Acknowledged by industry analysts as a market leader, we proudly hold the title of G2's #1 product for sales onboarding and training. Our relentless pursuit of innovation has culminated in accolades such as the "AI-based Sales Solution of the Year" at the AI Breakthrough Awards and a Gold Stevie Award for Sales and Customer Service, underscoring our commitment to product excellence and exceptional customer support.Join Our AI/ML Engineering TeamOur mission is to empower revenue teams by pinpointing skill gaps, offering actionable insights, and facilitating real-time improvements in workflow. The CoE-ML team is integral to this mission, embedding AI throughout Mindtickle's product suite via CoPilots, hyper-realistic AI role plays, automated content curation, and smart coaching. We leverage cutting-edge Generative AI and Large Language Model technologies, uphold stringent evaluation standards, and manage scalable production AI systems. As we transition to an AI-native product model, we expect our engineers not only to develop AI functionalities but also to adopt an AI-first mindset in all aspects of their work.

About UsMindtickle stands as the premier revenue productivity platform, seamlessly integrating on-the-job learning with deal execution to maximize revenue for each sales representative. Celebrated for our leadership in the industry, we have been recognized by esteemed analysts and proudly hold the title of the leading sales onboarding and training product as rated by G2. Additionally, we are honored to be acknowledged as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!We are on the lookout for a Senior Software Development Engineer III (Backend) who will play a pivotal role in the design, construction, and enhancement of our Common Components Platform. This essential platform comprises shared services that power all Mindtickle products. In this hands-on technical leadership role, you will oversee one or more services, including Notifications, Authentication/Authorization, User and Organization Management, Rule Automation (RAAS), Audit Logs, Search/Indexing, and LLM Gateway, along with associated platform primitives such as workflow, time-zone handling, and API Gateway.Your core responsibilities will include ensuring high-quality engineering practices throughout design, implementation, and operational phases, focusing on multi-tenant readiness, reliability/SLOs, performance, cost efficiency, and secure-by-default foundations. This position offers a chance to make a substantial impact at scale, necessitating close collaboration with Product, SRE/DevOps, Security, and other product teams.

Role overview Addepar seeks a Senior Backend Software Engineer for its AI Platform team based in Pune, India. The position involves designing, building, and improving backend services that power Addepar’s financial technology products. Main responsibilities Develop and enhance backend systems supporting the AI platform. Translate complex business requirements into effective technical solutions in partnership with engineering and cross-functional teams. Write clean, efficient, and maintainable code. Improve system performance and scalability to ensure reliability and support future growth. Collaboration This role involves close collaboration with engineers, product managers, and other stakeholders. The goal is to deliver software that aligns with both technical standards and business objectives.

SonicWall Inc. is looking for a Senior Software Engineer specializing in Firewall Backend and Content Filtering. This remote position, based in Pune, Maharashtra, India, focuses on building and enhancing the backend systems that support SonicWall’s firewall products. What you will do Design and develop backend software to support firewall and content filtering features Improve existing systems for greater scalability and efficiency Collaborate with cross-functional teams to address complex cybersecurity needs Implement and maintain content filtering mechanisms to strengthen network protection Mentor junior engineers and contribute to the team’s development practices Location This role is remote, with a base in Pune, Maharashtra, India.

Job Description:Join our dynamic Product Development team as a Python Backend Engineer, where your innovative mindset and engineering expertise will play a crucial role in simplifying cloud solutions for our users. This full-time position involves designing and implementing microservices and APIs that form the backbone of our SaaS and PaaS offerings, facilitating our enterprise Analytics as a Service (AaaS) product and various other initiatives.In this role, you will be responsible for constructing robust Python microservices, APIs, and packages utilizing FastAPI, SQLAlchemy, along with tools within Django and Flask. We seek candidates with a solid software engineering background, preferably with over 4 years of experience in Python development and modern architectural practices.Key Responsibilities:Develop clean, reusable code with comprehensive documentation, comments, and unit tests.Work collaboratively with cross-functional teams including engineering, delivery, QA, product, and design.Create secure and scalable backend systems that provide tangible value.Maintain a curious mindset by staying informed about emerging technologies.Advocate for best practices in usability and code reusability.

Join our dynamic team at metromakro as a Backend Engineer, where you will contribute to building innovative solutions that power our technology. Collaborate with cross-functional teams to design and implement robust backend systems that ensure high performance and responsiveness to requests from the front-end.

Role overview The Senior Software Engineer - Backend & Cloud Network Management position at SonicWall in Pune focuses on building and enhancing cloud-based services and backend systems. The work directly supports the security of customer networks by improving the reliability and efficiency of these platforms. What you will do Lead the development of solutions for both cloud and backend platforms Collaborate with a skilled team to design, implement, and optimize scalable software Contribute to the protection of customer networks by delivering robust backend services

Role Overview Smiths Group plc is hiring an Engineer II for the DGSS Engineering team in Pune. This position focuses on strengthening engineering processes and supporting technical improvements across the group. What You Will Do Work with cross-functional teams to improve and implement engineering processes Contribute to solutions that raise quality and efficiency standards Support ongoing technical initiatives within DGSS Engineering

Smiths Group seeks an Engineer II specializing in Regulatory Engineering for its Pune location. This role centers on supporting regulatory compliance and contributing to various engineering projects, ensuring products meet required standards and regulations. Key responsibilities Participate in engineering projects with attention to regulatory requirements Work alongside teams to verify that products comply with applicable standards Assist in preparing documentation and managing processes tied to product compliance Team impact This team plays a part in delivering solutions that enhance product safety and performance. The work supports both compliance and the overall quality of products released to the market.

About UsAt Helpshift, a proud member of Keywords Studio, we are redefining customer service by bridging the gap between traditional support channels like email and phone and the modern consumer's preference for messaging on mobile devices. Our AI-driven customer service platform empowers companies to resolve issues swiftly, significantly enhancing customer satisfaction. Renowned brands such as Supercell, Scopely, and Rovio trust Helpshift to deliver messaging-first customer support. With our platform installed on over 2 billion devices globally, we serve more than 820 million active users, showcasing our impressive scale:85,000 requests per second (RPS)30 milliseconds response time300 GB data transfer per hour1,000 virtual machines deployed at peakWe are on the lookout for a motivated, experienced, and solution-oriented Platform Software Engineer II who thrives in a dynamic, technology-focused environment. You will play a pivotal role in our product and platform development team, collaborating across various teams to create top-notch, scalable products.

Join our dynamic team as a Software Engineer II focused on Developer Productivity in Pune, Maharashtra. We are committed to enhancing the efficiency and effectiveness of our engineering teams through innovative toolsets and processes.As part of our team, you will play a crucial role in developing and maintaining the software and systems that support critical workloads for building and deploying Helpshift products. You will take charge of our build and release processes, ensuring smooth automation across testing, packaging, and deployment. Your expertise will help identify bottlenecks in the software development lifecycle (SDLC) and implement solutions to alleviate them.Your work will involve evaluating and expanding our build systems and deployment automation, utilizing technologies like Jenkins, Docker, Kubernetes, Clojure, Python, and Ansible. If you are passionate about developer experience and productivity, this position is designed for you!

About ConnectWise ConnectWise builds software for technology solution providers, supporting over 45,000 partners worldwide. The company employs more than 3,000 people across North America, EMEA, and APAC. Teams focus on business management, sales optimization, service automation, and remote technology control to help partners deliver strong customer experiences. The culture at ConnectWise values connection, collaboration, and diversity. Colleagues are encouraged to bring their unique perspectives and skills, contributing in ways that matter to them. The environment is inclusive and positive, with appreciation for every team member. Role Overview: Software Engineer II Location: Pune, India This Software Engineer II position supports the Engineering team with technical expertise and a focus on reliability. The role involves hands-on development, troubleshooting, and continuous improvement of systems that are central to ConnectWise operations. What You Will Do Support the Engineering team by providing technical assistance with close attention to detail. Design, develop, and maintain large-scale production services, web applications, data pipelines, and streaming systems. Work on systems that are essential to the organization’s daily operations. Troubleshoot production issues across services and different layers of the technology stack. Contribute to improving engineering standards, tools, and processes across the organization. Participate in the software testing process through review, analysis, witnessing, and certification. Evaluate code for validity, structural integrity, industry standards, and compatibility with operating systems. Stay current on technologies and programming practices by learning, reading, and engaging in professional events, workshops, or groups.

Join a Leading Fintech CompanyWe are on the lookout for a talented and experienced Senior Backend Engineer specializing in NodeJS to spearhead the development of an innovative fintech platform focused on loan lifecycle and debt management.This position offers a competitive salary range of Rs 1,400,000 - Rs 1,800,000 (INR 14-18 LPA) and requires a minimum of 3 years of relevant experience.Your Responsibilities:Lead the design and implementation of backend architecture for scalable fintech systems, including Personal Loans, Bike Loans, and Credit Cards.Collaborate with the Angular frontend team to ensure seamless integration.Design and develop microservices, APIs, and high-performance databases.Technical Skills Required:Proficiency in NodeJS and strong hands-on experience with Python.Familiarity with Flask, Express, Microservices, AWS, Azure, GCP, Docker, RabbitMQ, Redis, Nginx, CI/CD, MySQL, MS-SQL, Neo4J, and Sockets.

Role Overview Helpshift is looking for a Software Engineer II focused on Developer Productivity. This hybrid role is based in Pune, Maharashtra, India. What You Will Do Develop and improve internal tools that help teams build and deploy Helpshift products more efficiently. Automate build and testing workflows to support a smoother release process. Manage packaging and product releases, ensuring reliability and consistency. Identify and implement solutions to streamline the software development lifecycle (SDLC). Work with technologies such as Jenkins, Docker, Kubernetes, Python, and Ansible to drive tooling improvements. Tech Stack Jenkins Docker Kubernetes Python Ansible Location Pune, Maharashtra, India (Hybrid)

About Us:At Helpshift - A Keywords Studio, we revolutionize customer service by seamlessly connecting traditional support channels like email and phone with the modern preference for mobile messaging. Our AI-driven customer service solutions empower companies to efficiently resolve issues, enhancing customer satisfaction and engagement. Trusted by industry leaders such as Supercell, Scopely, and Rovio, Helpshift is utilized on over 2 billion devices globally, serving more than 820 million active users. Here are some statistics that showcase our impressive scale:85k requests per second (RPS)30 milliseconds response time300 GB data transfer per hour1,000 virtual machines deployed at peak timesWe are on the hunt for a motivated and skilled Software Engineer II who thrives in a dynamic, technology-focused environment. As a key member of our product and platform development team, you will collaborate across multiple teams to deliver high-quality, scalable products.