About the job
At NiCE, we embrace challenges without limitations. We push boundaries and aim for excellence in all that we do. Our ambition drives us to innovate and achieve the extraordinary. If you share our passion for high standards and a winning mentality, we invite you to explore a career opportunity that will ignite your passion.
What does the role entail?
The Specialist Automation Engineer plays a critical role in enhancing the quality and reliability of web applications through a blend of manual and automated end-to-end testing. This position involves designing and maintaining scalable automation frameworks, implementing hybrid test strategies, and utilizing AI agents to boost automation efficiency and expand test coverage. This role may follow a US-shift model and entails close collaboration with cross-functional teams to resolve issues, integrate automation into CI/CD pipelines, and ensure the delivery of high-quality product releases.
How will you contribute?
Act as a Subject Matter Expert for core components and ensure quality ownership throughout the product lifecycle. Develop and implement a test strategy and quality roadmap for complex web applications and integrated systems. Oversee automation infrastructure and integrate tests into CI/CD pipelines for seamless delivery. Lead automated data generation to enable robust, repeatable testing across various environments. Mentor junior and mid-level engineers to cultivate technical excellence and professional development. Enhance SDLC and STLC processes to achieve a balance between best practices and team agility. Conduct internal training and adopt industry trends to advance team capabilities. Manage critical production issue resolution and perform Root Cause Analysis (RCA). Analyze complex data to address technical challenges and derive informed conclusions. Serve as the R&D Point of Contact for QA metrics and KPIs. Collaborate with Product, UI/UX, Support, and R&D teams to align quality objectives.

