Technical Manager Actimize Professional Services jobs in Pune – Browse 563 openings on RoboApply Jobs

Technical Manager Actimize Professional Services jobs in Pune

Open roles matching “Technical Manager Actimize Professional Services” with location signals for Pune. 563 active listings on RoboApply Jobs.

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companyNice Ltd. logo
Full-time|On-site|India - Pune

At Nice, we embrace challenges and push boundaries. We are ambitious, innovative, and dedicated to excellence. If you share our passion for success, we have an exciting career opportunity that will ignite your potential.What does the role entail?We are seeking a skilled and driven Technical Manager to join our Actimize Professional Services team at our Global Talent Center in Pune, India. This position is perfect for individuals with extensive experience in implementing complex on-premise and SaaS Actimize solutions and a passion for leading high-performing teams in regulatory compliance projects.We need a hands-on leader who is adept at working with intricate Actimize detection logic, customizations, configurations, and SQL queries. If you thrive on solving challenging problems, managing motivated engineering teams, and enhancing enterprise-level compliance platforms, this role is tailored for you.Join us in helping global banks uphold their AML, financial crime, and regulatory compliance standards through cutting-edge Actimize technology.How will you contribute?As a Technical Manager, you will lead a team of talented developers in implementing Actimize solutions. You will collaborate with global Subject Matter Experts (SMEs), architects, and business analysts while working on the latest Actimize products.Your work will significantly impact major financial institutions as you guide teams in delivering enterprise-grade solutions for AML, Financial Crime, and Payments Fraud across international markets.Your responsibilities include:Managing a team of engineers focused on Actimize implementations, customizations, and configuration tasks.Overseeing the end-to-end delivery of releases by managing dependencies, risks, timelines, and quality standards.Serving as the technical SME and primary point of contact for the team.Collaborating with R&D, Implementation, and Customer Support teams on a global scale.Participating in recruitment and team growth initiatives.Ensuring high chargeability and productivity for yourself and your team.Supporting career progression for team members through mentorship, training, and challenging assignments.Conducting proactive performance management, including one-on-ones, coaching, and feedback sessions.Ensuring high-quality engineering practices across all delivery phases.

Mar 19, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

At Nice, we don't just embrace challenges; we redefine them. We are ambitious, innovative, and driven to succeed. If you share our passion for excellence, we invite you to explore a rewarding career opportunity that will ignite your potential. What does the role entail?The Professional Services International Markets team at Actimize is seeking a Senior Specialist Solution Architect. This pivotal role involves leading all pre-sales activities for Professional Services across the International Markets region. You will utilize your expertise in the industry, comprehensive knowledge of Actimize solutions, and robust financial and business acumen to adopt a consultative sales strategy—positioning and securing high-value Professional Services engagements within the financial crime sector.Your collaboration with the Nice Actimize License/Product Sales, License/Product Pre-sales, and the greater Professional Services team will be crucial in demonstrating the value of Professional Services early in the sales process. Key responsibilities include managing the service components of RFIs and RFPs, crafting persuasive client proposals, and ensuring a smooth transition to the delivery team for effective project execution.How will you make an impact?As the largest and most comprehensive provider of financial crime, risk, and compliance solutions for regional and global financial institutions, Nice Actimize has consistently been recognized as a leader in the industry.At Nice Actimize, we value the contributions of every employee as vital to our growth and success. To attract and retain the brightest talent worldwide, we provide a stimulating work environment, competitive salaries and benefits, and fulfilling career paths. Join us to share, grow, and learn—you will be challenged, enjoy your work, and be part of a rapidly growing, highly esteemed organization.Do you have what it takes?12-15 yearsServe as the Professional Services functional and technical Subject Matter Expert (SME) within the Actimize PS Sales team and as a trusted advisor to Actimize clients and prospects.Work closely with Services Sales Managers, Services Business Analysts, and Technical Leads to convert Client/Prospect business needs into functional specifications within Actimize solutions and provide implementation recommendations.

Mar 20, 2026
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companyNice Systems Ltd. logo
Full-time|On-site|India - Pune

At Nice, we continuously push our boundaries. We're driven, innovative thinkers, and we strive for victory in every endeavor. Our commitment to excellence sets us apart, and if you share our passion, this role could ignite your career journey.What does the role entail?The Client Services Project Manager serves as a vital partner to Nice's clients, delivering both proactive and reactive support post-implementation to align with customer priorities and our business objectives. You will build and maintain strategic relationships across various client business units, influencing activities to ensure service excellence for designated accounts. As a subject matter expert in Nice Solutions, your goal will be to maximize the value derived from our offerings. You will act as the primary liaison between our clients and Nice's support teams, addressing critical issues, challenges, and requests related to escalations and unmet expectations.How will you contribute?Oversee the project lifecycle from initiation through to deployment, including data acquisition, configuration, validation, and tuning.Manage all project tasks, including schedules, budgets, and resources, ensuring high-quality solutions are delivered within specified time and cost constraints.Establish and maintain effective communication with key members of the client team, including business users and management.Prepare and present project status reports to keep stakeholders informed about progress and challenges.Develop and uphold standard practices for client implementations that align with the project manager's operational model.Communicate customer needs and concerns to the product management team, R&D, and other internal stakeholders.Create and manage detailed project plans, defining schedules, resource allocation, and tracking progress.Engage in project discussions at a high level concerning both functional and technical aspects.

Mar 31, 2026
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companyNiCE logo
Full-time|On-site|India - Pune

At NiCE, we embrace challenges without limits. We are ambitious, innovative, and driven to succeed. Our commitment to excellence sets the highest standards, and we continuously strive to exceed them. If you share our passion for achieving extraordinary results, we invite you to explore a career opportunity that will ignite your potential.What does the role entail?NiCE Actimize is on the lookout for a Business Analyst Manager to join our esteemed Professional Services team at the Global Talent Center located in Pune, India. This position is tailor-made for a seasoned professional with substantial experience in deploying intricate on-premise and hosted SaaS Actimize solutions. You will lead a dynamic team of business analysts dedicated to delivering compliance, risk management, and financial crime solutions to our Financial Institution (FI) clients.We are searching for someone who thrives in a consulting atmosphere, possesses strong business insights, and excels at converting complex requirements into actionable results. If you come with hands-on experience in the BFSI sector, especially in Anti-Money Laundering (AML) or Fraud Prevention, and have a strong desire to build and mentor teams, this opportunity is for you.How will you make an impact?You will guide a talented and motivated team of business analysts, working closely with architects, subject matter experts (SMEs), R&D, Product Managers, and third-party vendors to implement Actimize solutions that aid banks in meeting regulatory requirements for AML, financial compliance, and payment fraud.Oversee the delivery of releases while managing work, dependencies, and risks.Ensure quality through best practices and continual improvement.Mentor and support the career advancement of team members.Be responsible for team chargeability and resource planning.Act as the SME for AML/Fraud and the primary point of contact for the team.Lead recruitment and hiring initiatives.Collaborate across R&D, implementation, and support teams.Conduct regular performance management and feedback sessions.Define both functional and non-functional product requirements.Engage with customers to understand data needs and support implementations.Facilitate communication between product and engineering teams.Prioritize user stories and establish acceptance criteria.Conduct internal demonstrations and assist in stakeholder presentations.Recommend product features and enhancements.

Mar 16, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

At Nice, we break new ground and redefine what's possible. We are driven by ambition and innovation, striving to set the highest standards in our industry. If you're looking for a career that ignites your passion and challenges your limits, you've come to the right place.What does the role entail?We are in search of an accomplished and client-focused Financial Crime Compliance (FCC) Business Consultant to collaborate with the Director of Professional Services. Your mission will be to lead transformative engagements that deliver substantial outcomes within our Intelligence Driven Operations Services (IDOS). This position requires a blend of business analysis, FCC operational expertise, and client advisory, ensuring operational excellence in KYC, Transaction Monitoring, and Screening environments.Your impact will be significant:Facilitate workshops with clients to gather business requirements and define transformation goals.Map current and future processes for KYC, Transaction Monitoring, Screening, and Investigations.Conduct operational assessments aligning with technology implementations and service transitions.Enhance alert triage and investigation workflows for optimal efficiency.Develop improved operating models that boost efficiency, governance, and adherence to service level agreements (SLAs).Spot opportunities to integrate automation and AI for increased operational effectiveness and enhanced user experience.Champion user adoption initiatives and coordinate stakeholder alignment sessions.Create business requirements documents (BRDs), functional specifications, and other implementation artifacts.Collaborate with Product, Technology, and Delivery teams to ensure solutions meet operational needs.Identify operational risks, regulatory challenges, and control deficiencies.Provide expert guidance to senior client stakeholders.Create high-level reports and transformation roadmaps for executive review.Travel globally as required for workshops and client engagements.

Feb 26, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

At Nice, we embrace challenges as opportunities to redefine our limits. We are ambitious innovators, striving for excellence in everything we do. If you share our thirst for success, we invite you to join us and ignite your career with an exhilarating opportunity.What does this role entail?As a Specialist Software Engineer, you will take on a pivotal role as a technical leader and mentor, steering engineering teams towards the design, development, and deployment of scalable, high-quality software solutions. You will make significant architectural decisions, champion the integration of AI-driven development methodologies, and ensure that your team effectively utilizes advanced tools such as GitHub Copilot to enhance productivity. This position fuses technical expertise with leadership, empowering you to influence the trajectory of our products and engineering culture.What impact will you have?Lead the design of technical architecture ensuring it aligns with product vision and business objectives.Mentor engineers in best practices, coding standards, and system architecture.Design and implement scalable, secure, and high-performance solutions across backend, cloud, and UI components.Promote the use of AI in automation and development, including advanced implementations of GitHub Copilot.Assess and integrate emerging technologies to enhance system reliability and foster innovation.

Mar 30, 2026
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companyNICE Actimize logo
Full-time|On-site|India - Pune

At NICE Actimize, we embrace challenges with unyielding ambition. Our pursuit of excellence drives us to redefine standards, and we invite you to join us in this exciting journey. If you possess the same relentless spirit, we offer a transformative career opportunity that will ignite your passion.What Will Your Role Entail?As a Senior Professional Services Engineer, you will be an integral part of a vibrant, client-centric team dedicated to the implementation of NICE Actimize Financial Crime Prevention solutions for some of the world's leading financial institutions. This position will grant you insights into critical regulatory domains such as Anti-Money Laundering (AML), Payment Fraud, and Trading Compliance. You will be tasked with developing, configuring, and customizing Actimize’s product offerings while collaborating closely with SE Leads and implementation teams to deliver cutting-edge solutions.Your Impact MattersNICE Actimize stands at the forefront of Financial Crimes and Compliance. We continuously push boundaries and strive for excellence. You will contribute significantly to our mission, designing and implementing impactful solutions that empower major financial institutions to combat fraud, maintain compliance, and enhance risk management operations.Develop, configure, and customize Actimize software features according to design specifications and enterprise standards.Collaborate in multidisciplinary teams with Architects and Business Analysts utilizing both waterfall and agile methodologies.Independently tackle complex development and configuration tasks.Provide support to customers by troubleshooting and resolving functional issues.Engage with R&D, Professional Services, and Customer Support teams.Implement and configure new applications, establish new environments, and deploy solutions.Contribute to the development of internal tools and utilities that enhance engineering team efficiency at scale.Occasionally work on-site or across various time zones as required.Conduct detailed troubleshooting, analysis, and debugging in enterprise environments.Manage complex database environments (Postgres, MS SQL) handling substantial data volumes.

Mar 5, 2026
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companyOpenGov logo
Full-time|On-site|India | Pune

OpenGov stands at the forefront of AI and ERP solutions tailored for local and state governments across the United States. With over 2,000 municipalities, counties, state agencies, school districts, and special districts leveraging the OpenGov Public Service Platform, we empower these organizations to operate with efficiency, adaptability, and enhanced public trust. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. These innovative solutions are integrated within the OpenGov ERP, enabling public sector entities to prioritize effectively and maximize ROI in every decision. Discover OpenGov’s mission to foster more effective and accountable governance, and our vision for high-performance government in every community at OpenGov.com.Job Summary:As the Manager II of Professional Services, you will report directly to the Director of Professional Services or Senior Professional Services Manager. In this pivotal role, you will lead a dynamic team dedicated to ensuring the successful deployment of projects. Your responsibilities encompass delivering projects on time, within budget, and achieving high levels of customer satisfaction. You will translate strategic objectives into actionable operational processes, manage multiple complex projects, and promote collaboration across various functions. Furthermore, this position places a strong emphasis on team development, portfolio management, and process optimization, aligning closely with our organizational goals.Responsibilities:Lead and manage a diverse team, including Project Managers and Implementation Consultants, ensuring effective recruitment, coaching, mentoring, and performance management.Transform strategic plans into operational processes that enhance team and cross-functional outcomes.Develop and execute strategic plans that align with organizational objectives.Oversee a portfolio of implementation projects, including complex technical deployments, while supporting team members in specific product domains.Proactively identify and mitigate project and customer risks, visiting client sites as needed to maintain strong relationships and project momentum.Conduct portfolio forecasting, analyze trends affecting project efficiency, and monitor budget health and project delivery.Collaborate with leadership to ensure the team’s skills evolve to meet changing business requirements.

Mar 25, 2026
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companyNice Actimize logo
Full-time|On-site|India - Pune

At Nice Actimize, we thrive on pushing boundaries and redefining challenges. Our ambition drives us to be game changers in the industry. If you share our passion for excellence and innovation, we invite you to explore a career opportunity that will ignite your potential.What is the role about?We are seeking a dynamic and driven Full Stack Software Engineer to join our talented team. In this position, you will contribute to the development of a large-scale, mission-critical web application utilized globally for financial crime investigation and compliance.We value collaboration and independence; therefore, we are looking for a strong team player who can also take initiative, demonstrate ownership, and possess a keen ability for self-learning and problem-solving in a complex technical landscape.How will you make an impact?Develop and maintain web applications for large enterprises, supporting both On-Prem and Cloud deployments.Take full ownership of the development lifecycle for features, aligning with design documents and enterprise software standards.Enhance application performance and scalability.Design and develop solutions for deployment across multiple platforms, databases, and application servers.Collaborate with diverse R&D groups and support teams.

Mar 26, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

Nice Ltd. is looking for a Software Engineer with strong skills in Java and Angular to help build and maintain software for the Actimize platform. This position is based in Pune, India. Role overview This role centers on developing and supporting software solutions that power the Actimize platform. The work involves both creating new features and ensuring existing applications run smoothly and efficiently. What you will do Design, implement, and refine software applications using Java and Angular. Work closely with colleagues from different teams to deliver solutions that address client needs. Contribute to ongoing improvements and optimizations of the Actimize platform. Requirements Experience with Java and Angular. Ability to collaborate with cross-functional teams. Strong problem-solving skills and a focus on delivering quality software.

Apr 30, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

Nice Ltd. is seeking a Software Engineer with experience in Actimize and Python for its Pune, India location. This role centers on building software applications that strengthen risk management and compliance functions. Role overview The position involves developing and maintaining Actimize-based solutions using Python. Work will focus on supporting the company's compliance and risk management systems, ensuring they meet a range of client requirements. What you will do Design and implement software applications with Actimize and Python. Contribute to projects that improve risk management and compliance processes. Collaborate with team members to deliver solutions tailored to client needs. Requirements Experience with Python programming. Familiarity with Actimize solutions. Ability to develop software for risk management or compliance applications.

Apr 30, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

At Nice Ltd., we embrace challenges and strive to exceed our limits. Our ambition drives us to be game changers in the industry, and we are committed to winning with excellence. If you share our passion for innovation and excellence, we invite you to explore an extraordinary career opportunity that will ignite your professional journey.What does the role entail?As a Senior Automation Engineer Specialist, you will lead initiatives to enhance quality engineering through the development of scalable automation frameworks. You will implement an automation-first strategy throughout the software development life cycle (SDLC), collaborating closely with engineering, product, and DevOps teams to ensure high-quality releases. Your role will involve working with Professional Services, Cloud Operations, and Customer Success Management (CSM) teams to address customer issues based on priority.How will you contribute to our success?Define and implement QA strategies informed by risk assessments and production insights.Design and maintain robust automation frameworks using Python and Java.Enhance existing automation suites utilizing Robot Framework, Selenium, and Playwright.Promote shift-left testing methodologies across UI, API, and backend systems.Manage regression testing cycles and ensure the quality of releases.Integrate testing processes into CI/CD pipelines.Work collaboratively with Agile teams to provide quality metrics and insights.

Apr 6, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

At Nice, we believe in pushing boundaries. Our ambition drives us to be innovators in the field, and we strive to excel in everything we do. If you share our passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does the role entail?As a Senior Software Engineer with expertise in Python, Algorithms & Data Structures, and AWS, you will play a pivotal role in developing scalable, cloud-native systems while contributing to our AI-driven platform initiatives. You will be responsible for crafting innovative solutions for Actimize’s cloud-based offerings, leveraging the latest cloud technologies. We seek a hands-on engineer who is dedicated to technical excellence and thrives in backend development, with the option to engage with modern frontend frameworks.How will you contribute?Design and implement high-quality, well-documented technical solutions in AWS and AI that align with business objectives and corporate architectural standards.Create comprehensive unit, integration, and automation tests that meet organizational criteria.Support the troubleshooting and maintenance of existing software applications; identify opportunities for enhancement and collaborate with external stakeholders as necessary.Develop technical models and designs for assigned components.Influence technological and architectural decisions within the team.Collaborate with the Scrum Team and other stakeholders to guide decision-making and assist in supporting organizational project or product teams.Promote and enhance Agile methodologies within the organization.

Mar 19, 2026
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companyNice Actimize logo
Full-time|On-site|India - Pune

At Nice Actimize, we continuously push boundaries. Our ambition drives us to innovate and excel. We set high standards and consistently surpass them. If you're passionate about making an impact, this is your chance to ignite your career with us.What’s this role about?As part of our mission at Actimize, we are dedicated to preventing financial crimes. We are developing an advanced Fin-Crime Investigation & Detection system that utilizes external data integrations and comprehensive insights. We are looking for a passionate and energetic individual to join our growing X-Sight Monitor Data Science and AI team as a Specialist Data Analyst (AML).Your Impact:Nice Actimize is the premier provider of financial crime, risk, and compliance solutions for financial institutions globally, consistently recognized as the leader in this field.We value the contributions of every employee, as they are vital to our success. To attract top talent from around the world, we provide a dynamic work environment, competitive pay, comprehensive benefits, and excellent career advancement opportunities. Join us to share, grow, and learn in a respected, fast-growing organization.This innovative SaaS platform empowers our clients, including some of the largest financial institutions worldwide, to develop solutions aimed at combating financial crime.Do you have what it takes?8–12 years of relevant experience, with a minimum of 3 years in Anti-Money Laundering.In-depth knowledge of financial crime regulations, compliance, and risk management, particularly in AML Detection.Proficient in SQL (knowledge of Python is a plus).Experience in Product Development or Product Management is advantageous.Familiarity with Cloud technologies is a plus.Act as a Subject Matter Expert (SME) to support product requirements and domain knowledge. Analyze data and deliver analytical features and logic for AML.Strong problem-solving and analytical skills.Excellent verbal and written communication abilities.Ability to engage effectively with both technical and non-technical stakeholders.

Mar 5, 2026
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companyNice Actimize logo
Full-time|On-site|India - Pune

At Nice, we challenge the status quo and push our limits to achieve remarkable outcomes. Our ambition drives us to innovate and excel. If you share this passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does this role entail? Joining the Actimize AI and Analytics Team means contributing to the development of a cutting-edge analytical cloud platform designed to enhance the effectiveness of our clients' Financial Crime programs. As a vital member of the PaaS/SaaS development group, you will leverage advanced cloud technologies to build scalable solutions for Actimize's cloud offerings. How will you contribute? As a leading provider of financial crime, risk, and compliance solutions, Nice Actimize is recognized globally for our innovative services. Your contributions will play a key role in our mission to empower financial institutions to combat crime effectively. We pride ourselves on fostering a collaborative environment where every team member's input is valued and rewarded. Embrace the opportunity to learn, grow, and thrive within our dynamic organization.This new SaaS platform will enable our clients, including some of the largest financial institutions worldwide, to develop effective solutions against financial crime.Do you have what it takes? 4-8 years of experienceArchitect and develop resilient, scalable, enterprise-level products from inception, serving as a technical leader within the development team. Lead end-to-end technical projects, defining approaches that align with business objectives. Act as a technical subject matter expert, providing guidance and conducting code reviews to ensure high-quality and maintainable solutions. Innovate and pitch ideas to elevate team performance and project outcomes.

Mar 12, 2026
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companyNICE logo
Full-time|On-site|India - Pune

At NICE, we embrace challenges and constantly push our limits. We are driven, ambitious, and determined to make a significant impact in our industry. Our team members, known as NICErs, strive for excellence every day, transforming challenges into achievements. If you share our passion for innovation and excellence, we invite you to explore a career opportunity that could ignite your potential.What Does This Role Entail?The Professional Services Engineer specializing in AI is a pivotal customer-facing role within our delivery team, focusing on the remote implementation, configuration, and integration of the NICE CXone platform. This position emphasizes delivering AI-driven solutions such as chatbots, voicebots, and knowledge assistants while combining strong technical skills with expertise in conversational design. You will collaborate closely with project teams from the sales handoff to project closure, ensuring that our customers achieve exceptional outcomes.Your Impact:Technical Execution & Delivery:Lead and execute implementation activities for NICE CSA solutions, ensuring quality and timely delivery.Configure, integrate, and enhance solutions based on customer and project specifications.Collaboration & Knowledge Sharing:Engage with cross-functional teams to facilitate successful project outcomes.Foster a collaborative, high-performance culture within the Customer Services Automation Center of Excellence.Operational Excellence:Manage assigned tasks and deliverables in alignment with project and Center of Excellence objectives.Contribute to developing and adopting best practices and methodologies for NICE CSA solutions.Must be open to working shifts that cover APAC, EMEA, and Americas regions.

Apr 6, 2026
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companyNiCE Systems logo
Full-time|On-site|India - Pune

At NiCE, we don't just face challenges; we embrace them as opportunities for growth. We are bold, innovative, and dedicated to excellence. If you share our passion for setting high standards and surpassing them, we invite you to explore a career with us that promises to ignite your passion and ambition.What does this role entail?The Professional Services Engineer is a pivotal customer-facing role that involves delivering specialized knowledge and solutions regarding NiCE products and services. This includes the implementation, configuration, and optimization of solutions such as NiCE Engage, WFM, EEM, and other CXone digital offerings tailored specifically for enterprise contact centers. This position demands a blend of technical expertise and business acumen, involving direct collaboration with clients to assess their needs, provide consultative support, and deploy state-of-the-art solutions.How will you contribute to our success?Technical Implementation:Lead the installation and integration of NiCE software solutions, whether on-site or remotely, adhering to established methodologies and customer specifications.Collaborate closely with the implementation team to address any technical inquiries from project initiation through to the transition of the delivered solution to our support center.Ensure all elements of the technical architecture are effectively integrated and operational.Identify and resolve any design discrepancies encountered during the deployment of NiCE solutions.Assist clients and their vendors in meeting configuration requirements for all NiCE integration points within their environment.Provide expert guidance on the entire NiCE product suite and implementation methodologies.Conduct system tests to ensure performance and reliability.Document issues arising during implementation and liaise with support teams for resolution, escalating to management when necessary.Deliver comprehensive application overviews, technical support, and quality control throughout all project phases.Communicate customer feedback regarding technical enhancements and fixes with the R&D and product support teams.Project Management & Customer Engagement:Work alongside Project Managers to design and supervise comprehensive project rollouts.Contribute to the NiCE Knowledge Base by documenting lessons learned and resolutions.Ensure the seamless execution of projects to meet client expectations and company standards.

Mar 12, 2026
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companyConnectWise logo
Full-time|On-site|Pune, IND

ConnectWise stands as a global leader in software solutions, boasting a dedicated team of over 3,000 professionals across North America, EMEA, and APAC. Our community-focused approach empowers technology solution providers, enabling more than 45,000 partners to enhance their business operations, streamline sales processes, automate service delivery, and remotely manage technology, ensuring they deliver exceptional customer experiences consistently.Driven by the strength of our connections, we embrace a diverse community of innovators, game-changers, and culture enthusiasts.We foster an environment of curiosity and open dialogue, recognizing pivotal moments as milestones in our journey. Each individual is appreciated for their unique contributions, and our inclusive culture ensures every colleague is valued for their insights and skills, giving you the opportunity to make a meaningful impact.Are you curious? Discover how YOU can contribute to our success at ConnectWise!General Summary:The Technical Services Specialist plays a crucial role in supporting ConnectWise partners by diagnosing and resolving product-related issues and inquiries. This position collaborates with cross-functional teams to troubleshoot, resolve, and document partner challenges effectively.Essential Duties & Responsibilities:• Provide meticulous support to cross-functional teams• Research, analyze, and document findings thoroughly• May mentor, review, and delegate tasks to team members• Clearly document partner interactions and troubleshooting outcomes• Engage in systems analysis of hardware and software, offering solutions based on diagnosed problems• Implement solutions tailored to partner and end-user needs• Apply systems analysis procedures and consult with partners on their software and systems functional applications• Assist in developing future release features, bug fixes, patches, and updates• Provide support via phone, ticketing system, and chat for partner and end-user inquiries• Troubleshoot and create technical solutions related to software and setup errors for field engineers, technicians, and partners• Develop workarounds when standard procedures are insufficient...

Dec 18, 2025
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companyAppZen logo
Full-time|On-site|Pune

Join AppZen as an Oracle Technical Manager, where you will spearhead innovative projects, ensuring the seamless integration and optimal performance of Oracle applications. You will lead a team of talented technical professionals, guiding them in the development and implementation of solutions that drive efficiency and enhance user experience.Your role will involve collaborating closely with cross-functional teams, stakeholders, and clients to gather requirements, troubleshoot issues, and deliver high-quality results. If you are passionate about technology and possess strong leadership skills, we would love to hear from you!

Mar 4, 2026
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companyNice Ltd. logo
Full-time|On-site|India - Pune

Role overview Nice Ltd. is seeking a Professional Services Engineer in Pune, India. This role centers on PL/SQL development and implementation consulting for client projects. The position involves working directly with clients to deliver tailored technical solutions that meet specific requirements. What you will do Develop and implement PL/SQL solutions based on client needs Collaborate with clients to gather requirements and provide effective technical support Assist in project execution, from initial planning through to final delivery Support client satisfaction and contribute to improved operational efficiency Location This position is based in Pune, India.

Apr 24, 2026

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