AI Engineer - Research & Development at Bandwidth | Raleigh, NC

About Us: Bandwidth is a distinguished global software provider, recognized as a prior “Best of EC” award winner. We empower enterprises to create remarkable experiences through voice, messaging, and emergency services. Our reach extends to over 65 countries, encompassing more than 90 percent of the global economy. As the only provider of an owned communications cloud, we deliver advanced automation, AI integrations, global connectivity, and premium human support. Bandwidth is a trusted partner for mission-critical communications, serving the Global 2000, hyperscalers, and SaaS innovators! At Bandwidth, we value individuality and encourage our team members to be their authentic selves. Join us and #jointheband! What We're Seeking: The Research & Development (R&D) team at Bandwidth is pioneering the exploration and application of transformative technologies to shape the future of communication experiences. Our dynamic, agile, and T-shaped group delves into cutting-edge fields such as Artificial Intelligence and Machine Learning. We are on the lookout for a passionate AI/ML Engineer to join our vibrant team based in Raleigh, NC. If you thrive in a fast-paced, collaborative environment and enjoy rapidly iterating on ideas and prototypes, you will fit right in. You possess a startup mentality, are comfortable with ambiguity, and are driven by an insatiable curiosity to explore, innovate, and learn. If you are enthusiastic about leveraging advanced AI/ML techniques, particularly Large Language Models (LLMs), to address real-world challenges and influence future products, this is the perfect opportunity for you. This role requires full-time presence at our Raleigh office.

Join Our Team:Bandwidth, an esteemed global software company recognized as a “Best of EC” award winner, empowers enterprises to deliver extraordinary experiences through voice, messaging, and emergency services. With a reach spanning over 65 countries and more than 90% of the global economy, we stand out as the sole provider of a proprietary communications cloud, offering advanced automation, AI integrations, global connectivity, and exceptional human support. Bandwidth is the trusted choice for mission-critical communications, serving the Global 2000, hyperscalers, and SaaS innovators!At Bandwidth, your individuality resonates when you join the BAND. We celebrate diversity and champion our BANDmates to embrace their authentic selves. #jointhebandInternship Overview:We are seeking a Software Development Intern to become a vital member of our Software Infrastructure team for Summer 2026. In this exciting role, you will help shape and enhance the “paved road” that allows our software to seamlessly transition from our keyboards to our customers. Your focus will be on creating tools and services that enhance the productivity and satisfaction of our Software Engineers.Unsure if you meet all the qualifications? We encourage you to apply and engage in a conversation! You should be comfortable writing code, utilizing a terminal, and sharing complex technical ideas with your teammates.Key Responsibilities:Design, build, and maintain Bandwidth’s software platform that supports our software engineers.Empower our teams to develop exceptional software efficiently.Create and uphold first-rate developer tooling.Significantly enhance build times and overall developer productivity.Contribute to making Bandwidth an outstanding workplace for software engineers.

Who We Are:Bandwidth is a recognized leader in the software industry, helping enterprises deliver superior experiences through voice, messaging, and emergency services. Operating in more than 65 countries and serving over 90 percent of the global economy, we stand out as the only provider with an owned communications cloud that offers advanced automation, AI integrations, global reach, and unmatched human support. Trusted by the Global 2000, hyperscalers, and SaaS builders, Bandwidth is at the forefront of mission-critical communications!When you join the BAND at Bandwidth, your individuality is celebrated. We embrace diversity and encourage our BANDmates to be their authentic selves. #jointheband

Who We Are:Bandwidth is a leading global software company, recognized with the 'Best of EC' award, dedicated to empowering enterprises to provide exceptional experiences through voice, messaging, and emergency services. Operating in over 65 countries and covering more than 90% of the global economy, we are the sole provider of an owned communications cloud that integrates advanced automation, AI capabilities, global reach, and top-tier human support. Bandwidth is the trusted choice for mission-critical communications among the Global 2000, hyperscalers, and SaaS innovators!At Bandwidth, we value your individuality as part of our BAND. We celebrate diversity and encourage our BANDmates to express their authentic selves. Join us and be part of something great! #jointhebandWhat We Are Looking For:We are in search of a Senior Analytics Engineer to act as a senior technical authority for our analytics data layer. You will be instrumental in driving scalable modeling patterns, governance, and performance across multiple domains. In this role, you will architect core datasets and semantic foundations, lead intricate cross-functional initiatives, mentor engineers and analysts, and establish engineering and governance patterns for AI agent development and lifecycle management. You will also provide analytics-facing leadership for Sigma Administration and Snowflake Administration, in line with senior expectations.

Bandwidth Inc. seeks a Product Analyst in Raleigh, NC. This position focuses on using data to inform product decisions and enhance the experience for users. Key Responsibilities Study market trends to spot opportunities and potential challenges for both current and future products. Gather and interpret feedback from users, providing insights that help improve products. Collaborate with teams throughout the company to refine and develop product offerings. Present findings and recommendations that help shape the product roadmap and guide strategic decisions.

Who We Are:Bandwidth is an award-winning global software organization dedicated to empowering enterprises to deliver outstanding experiences through voice, messaging, and emergency services. With a presence in over 65 countries and serving more than 90% of the global economy, we uniquely provide a communications cloud that offers advanced automation, AI integrations, global reach, and premium human support. Trusted by the Global 2000, hyperscalers, and SaaS innovators, Bandwidth is the go-to partner for mission-critical communications.At Bandwidth, your individuality is valued as part of the BAND. We celebrate diversity and encourage our BANDmates to express their authentic selves. Join us with #jointhebandWhat You'll Do:Our leadership team is passionate about enabling their teams to craft exceptional software by advocating for best practices and strong principles. We foster dynamic environments where individuals can thrive, take creative risks, and grow.Attract and retain top talent eager to make a significant impact.Inspire and mentor engineers through meaningful one-on-ones, constructive feedback, and expert guidance that promotes technical growth and career advancement.Drive the culture that positions Bandwidth as an attractive destination for software engineers eager to perform at their best alongside talented colleagues.Own your impact from start to finish — guiding innovative design, ensuring development excellence, and maintaining smooth operations with proactive monitoring in production.Collaborate globally with diverse teams across various states, countries, and time zones, broadening your horizons and enriching your experience.Join us in a vibrant community where your ideas are valued, your skills are nurtured, and your work contributes to shaping the future.Are you enthusiastic about this position and its responsibilities, even if you aren’t entirely sure you meet every qualification? Do you feel motivated to help us achieve our mission? If you answered ‘yes’ to both questions, we encourage you to apply! Don’t miss the chance to be part of the BAND.

About Us:Bandwidth is a distinguished global software company recognized for its innovative solutions that empower enterprises to deliver superior communications through voice, messaging, and emergency services. Operating in over 65 countries and catering to more than 90% of the global economy, we stand as the only provider with a proprietary communications cloud that offers cutting-edge automation, AI integrations, worldwide reach, and exceptional human support. Bandwidth is synonymous with mission-critical communications, trusted by Global 2000 companies, hyperscalers, and SaaS innovators!Join Bandwidth and find your rhythm in our collaborative culture, where individuality is celebrated, and every BANDmate is encouraged to be their true self. #jointheband

About the Role Bandwidth is hiring a Technical Support Analyst in Raleigh. This role serves as the first point of contact for customers, assisting with technical questions and troubleshooting issues related to Bandwidth's communications technology. What You Will Do Respond to customer inquiries and technical problems Diagnose and resolve issues to maintain customer satisfaction Apply technical knowledge to support Bandwidth’s communication services Location This position is based in Raleigh.

Role overview Bandwidth Inc. seeks an Applied AI Engineer to join its Raleigh, NC office. The position centers on developing AI solutions that strengthen communication technologies. As part of a collaborative team, the engineer will design, implement, and refine AI models for practical applications. What you will do Collaborate with cross-functional teams to gather and clarify project requirements Analyze data sets to guide and improve the development of AI models Design, implement, and optimize AI models to ensure strong performance and reliability Deploy AI-driven applications that improve user interactions with Bandwidth Inc.'s products Collaboration and impact This role involves frequent teamwork with colleagues from various backgrounds. The work directly influences how users experience Bandwidth Inc.'s communication technologies. Location This position is based in Raleigh, NC.

Join Bandwidth Inc. as a Senior VoIP Network Operations Engineer, where you will be at the forefront of our telecommunications innovations. In this pivotal role, you will leverage your extensive experience in VoIP technologies to manage, troubleshoot, and optimize our network operations. You will collaborate with cross-functional teams to implement solutions that enhance our service delivery and customer satisfaction.

About Bandwidth Inc. Bandwidth Inc. is a global software company helping enterprises deliver voice, messaging, and emergency services at scale. With operations in 65+ countries and coverage across more than 90 percent of the global economy, Bandwidth stands out as the only provider with a fully owned communications cloud. The platform features automation, AI integrations, broad international reach, and dedicated human support. Global 2000 companies, hyperscalers, and SaaS innovators rely on Bandwidth for mission-critical communications. Bandwidth values individuality and encourages team members to bring their authentic selves to work. Role Overview: Director of Strategic AI Partnerships This Raleigh-based leadership role reports directly to the Chief Strategy Officer. The Director of Strategic AI Partnerships will drive Bandwidth’s entry into the Generative AI and Large Language Model (LLM) ecosystem. The focus: establish Bandwidth as the essential voice platform for leading AI companies and build the company’s first voice data licensing program. Performance in this role is measured by the number and quality of formal partnerships secured with major AI organizations. The Director will act as the bridge between Bandwidth’s global network and next-generation AI voice applications. Key Responsibilities Market Engagement: Identify and connect with top AI companies (including OpenAI, Anthropic, Google, Meta, and others) and new innovators in real-time voice and LLMs. Position Bandwidth as the go-to platform for scalable, low-latency voice solutions. Data Licensing Strategy: Design and launch a framework for licensing Bandwidth’s voice data assets for AI training. Ensure ethical standards are met and commercial value is maximized. Strategic Partnerships: Build relationships with C-suite leaders, product heads, and research executives at partner organizations. Navigate complex structures to formalize partnerships. Product Feedback Loop: Represent AI customers internally. Gather technical requirements and pain points, then collaborate with Product and Engineering to accelerate improvements to AI features. Ecosystem Analysis: Track developments in the AI landscape and identify new opportunities for innovation and partnership.

Bandwidth Inc. is seeking a Solution Marketing Manager based in Raleigh, NC. This role centers on shaping marketing strategies for the company’s solutions and collaborating with multiple teams to deliver campaigns that connect with target audiences. Role overview The Solution Marketing Manager develops and executes marketing initiatives that highlight Bandwidth’s offerings. This position works closely with colleagues across departments to ensure campaigns are both creative and aligned with business goals. What you will do Work with cross-functional teams to design and launch marketing campaigns Contribute creative ideas and use analytical skills to drive product awareness Support efforts that increase engagement and support company growth Key skills Strong collaboration and communication abilities Creativity in campaign development Analytical thinking to measure and improve marketing impact

As an Infant Guide at Bandwidth, you will play a pivotal role in nurturing and guiding young infants in a supportive and enriching environment. Your responsibilities will include creating engaging activities, ensuring a safe atmosphere, and fostering developmental milestones.

As a Business Development Representative at Bandwidth, you will play a crucial role in driving our growth by identifying and engaging potential clients. You will utilize your exceptional communication skills to foster relationships and convert prospects into loyal customers. This position is perfect for individuals who thrive in a dynamic environment and are eager to make a significant impact on our business.

Join us at Ohana Child Development Center as a Substitute Teacher, where you will play a crucial role in fostering a positive and engaging learning environment for children. Your responsibilities will include supporting lead teachers, maintaining classroom management, and implementing lesson plans. This is a wonderful opportunity to make a meaningful impact on young learners while gaining valuable teaching experience.

Join our dynamic team at 360 IT Professionals as a Java Developer! In this role, you will leverage your expertise in Java and WebSphere to develop, maintain, and enhance our software applications. You will work collaboratively with cross-functional teams to deliver high-quality solutions that meet the needs of our clients.

Are you a passionate Full Stack Developer looking to make a real impact in a dynamic R&D team? At Bandwidth, we strive to innovate and create solutions that redefine communication technology. Join us in our mission to empower businesses through cutting-edge software development!As a Full Stack Developer, you will work on both front-end and back-end technologies, collaborating with cross-functional teams to design and implement robust applications. Your contributions will be pivotal in enhancing our platforms and ensuring seamless user experiences.

We are seeking a talented Informatica Developer who possesses strong skills in SQL and Unix, coupled with a background in finance. In this role, you will be responsible for developing and maintaining data integration solutions, ensuring data quality, and optimizing data workflows. Your expertise will contribute to the enhancement of our data management processes.Join us at info-ways, where we value innovation and excellence in technology. Be a part of a dynamic team that pushes the boundaries of data integration in the financial sector.

About Bandwidth Bandwidth is a global software company helping enterprises deliver strong communication experiences across voice, messaging, and emergency services. Our communications cloud spans more than 65 countries and reaches 90% of the global economy. With advanced automation, AI integrations, global scale, and a dedicated support team, Bandwidth serves the Global 2000, hyperscalers, and SaaS developers who rely on us for mission-critical communications. We celebrate individuality and encourage every BANDmate to bring their authentic self to work. Our culture values openness and expression. #jointheband Role Overview: Vice President of Revenue Operations The Vice President of Revenue Operations shapes and advances the integrated revenue framework across the entire customer journey, from first engagement through renewal and expansion. This executive oversees the Revenue Strategy & Planning and Revenue Enablement teams, with responsibility for revenue systems, forecasting, quota and commission planning, process design, enablement alignment, and AI-driven insights. The role ensures all go-to-market teams work from unified data, follow scalable processes, and have the information needed for quick, informed decisions. Sitting within the Strategy team, this leader acts as a key advisor to the Chief Strategy Officer, Chief Revenue Officer, and the Revenue Executive Leadership Team. The focus: align people, processes, data, and technology across all GTM teams to drive predictable, efficient, and scalable revenue growth. Bandiwdth is looking for a leader ready to guide an AI-first transformation in revenue operations, using automation, predictive modeling, and intelligent workflows to strengthen performance across the organization. What You Will Do Develop and maintain a comprehensive Revenue Operations strategy that aligns all GTM teams with shared growth goals. Build, mentor, and inspire a high-performing Revenue Operations team with strengths in AI, systems architecture, analytics, process optimization, revenue compensation, and enablement strategy. Foster a culture of accountability, innovation, and continuous improvement for all customer-facing teams. Lead forecasting, pipeline health analysis, and strategic planning to support revenue growth. Location Raleigh, NC

Join Our Innovative Team!At Benesch, we are a dynamic, multi-disciplinary firm dedicated to enhancing infrastructure and communities nationwide. Our projects create impactful spaces and foster connections, making a difference in people's lives.We pride ourselves on our agility in addressing client needs while having the depth of resources to deliver exceptional results. As a member of our team, you'll have access to a wealth of expertise and will be encouraged to share your insights.We value diverse backgrounds and perspectives and strive to maintain an inclusive environment where everyone feels respected and valued. If you're hesitant to apply because you don't meet all qualifications, we encourage you to take the leap!Role Overview: Structural DesignerAs a Structural Designer on our expanding Civil team, you will engage in various transportation projects in collaboration with state and local agencies. Your responsibilities will include engineering modeling, analysis, design, and documentation support. You will also coordinate drafting tasks for clients. Recent graduates are highly encouraged to apply!Office Location:This role is based in our Raleigh, NC office.Your Impact:Conducting fundamental analysis of project componentsPerforming load development and design calculations, ensuring accuracyPreparing well-organized structural calculationsDesigning and drafting structural elements and detailsDelivering tasks in a complete and reviewable formatAdhering to project schedules and budgetsWorking independently under the guidance of a Project Manager